Paliotti's Italian Restaurant in Abbotsford

Amazing food. Super slow for pickup orders, arrived at my pickup time and had to wait an additional 20 minutes.

Our group of 3 arrived at 11.30 for lunch. Orders taken promptly from the specials menu. It took 1 hr and 40 mins to get our entrees! Evidently there was a kitchen equipment problem so two of the meals could not be made as ordered but we were only told of this about 15 mins our meals arrived. By that time, we basically gobbled what we could before taking the rest to go as we had other appointments.

I came here for the first time with my wife and it was amazing. The prices are fair, the drink and food were excellent

Vast menu options & exceptional food quality!!!

The Best! GRAZIE

Food was good but the service was appalling. The place was empty but it still took an hour to get our food. Coffee refills didn t happen, even when asked for a refill and waitress left our food on the bar to answer the phone, even though there was another person who could have done this. Will not go again as this has happened before but we gave them the benefit of the doubt and tried again.

Remains one of my favourite restaurants. Food and service is always top notch, good price point, great atmosphere.

Despite a huge failure in communication on their part, we finally got our reserved table (after nearly a 2 hour wait) and they did offer us unlimited free refills on the shirley Temple drinks (normally only one free refill) and managed to salvage my special occasion I planned for my girlfriend

We went to a 16th birthday celebration- so sad! No one received their meals even close together - our meal was an hour and a half after everyone else. Our food was cold. The service was terrible. Not only did we tip (our first mistake) - we were then told that the tip was already on our bill (I know, our own fault for not seeing that). Never will I darken that establishment again. Such a sad experience for an occasion that should have been a fun time.

Never order online with this restaurant you will not get food ontime if you can wait 2 hrs for order then most welcome. Staff is not sure when delivery is ready.

Palliotis is THE MOST AUTHENTIC Italian restaurant this side of Commercial Drive.

The food was absolutely fresh and delicious!!! Great price. Friendly staff. Food : 5/5

Always a great meal. Always a large portion, friendly service and great management and ownership. You can t beat their pasta.

Had dinner there on Friday night. Service was horrible. Other people that came in after us recieved their food way before ours came. Sent back appies and main course because the food was cold. Will not be recommending this restaurant and will not be back.

The food is Ahhhhhmazing! As always I expect nothing less from Joe, he has always had a high standard when serving his food! I am pregnant and for the first 4 months I could only eat their spicy seafood penne (Highly recommended) and their Cajun Chiken penne baked with cheese, these were the only dishes I craved through put those 4 months and I was ordering from them every other day! SO DELICIOUS

We dined here on weekend. We were a group of 6, we ordered fairly quickly and our appies came out quick, we ordered our dinner at almost the same time too Then we waited and waited and waited for over 45 minutes. At this point we had asked twice about how much longer it would be, the waitress was rude and dismissive- no apology for the wait. Her attitude really just ruined the rest of the night. If you don t like your job go work elsewhere, don t be in a customer service job- we had heard of bad wait staff at this location and unfortunately we experience it now ourselves. When our food finally arrived we were not really hungry anymore. We won t be back here and I wouldn t recommended dining in. The food was good pastas were well portioned and very saucy.

The service is terrible. Ordered takeout around 5:30, it s now 7:35 as I m writing this review and the food is still not ready. If you have such a big rush don t accept takeout orders.

Wasn t impressed at all with their takeout. Doesn t taste authentic, and sauce was subpar. Wish Abbotsford had a good Italian restaurant.

The staff was really friendly and the portion was generous. The caesar salads served when I ordered the lunch set were especially delicious. The atmosphere felt a little old, so I was reminded of the restaurant I went with my mom when I was young.

Watery Sangria, chicken and prawn pasta was low quality and the dessert cake was stale. Service was passable. I won t be coming back anytime soon. It s too bad. I used to love this restaurant.

I haven t eaten here in years. My family and I decided we would give it a shot as we were craving Italian. I was quoted 35 minutes for our pick up, when my wife got there they didn t even know where our bill was. Eventually they found it and it took over an hour to get the order. She watched servers talk poorly to and about other staff members while she waited at the bar for the order. When we finally go it we had ordered 2 pastas, a lasagna and cheese bread. One pasta had a hair in it and the lasagna had multiple hairs in it. They gave us a complementary dessert for the wait which also had hair in it. Pretty disappointing when you re spending $100 on takeout. We will never be eating here again. Parking: Parking was full parked across the street

I tried these guys last week. I put in a pick up order for a Meatball Sandwich and a Ceasar Salad. My order was ready on time, when I showed up. The food was great, but for me me the best part was how my order was packed. There was 3 layers of cardboard between the Sando (hot) and the Salad (cold). Very thoughtfull. Also, the suace for the Sandwich was in a container, on the side! Those of us who love the Meatball Sando know that putting the Sauce on the Sandwich for a takeout order results in a soggy mess of a Sando. Very thoughtfull, very tasty. I will be back, two thumbs up.

Table of 8 for 50th birthday. Stake was very under cooked. Sent it back came back the same. Ended up not having dinner. Shortly after finishing dinner we were asked to leave because they needed the table. I have never been asked to leave at any restaurant

We waited 2 hours for our food. We were starving. We asked several times when our food was coming only to be told it was coming, then we watched 3 other tables get there food. When we did get our food it was tasteless and average. The manager, a young lady avoided our table like the plaque, when we asked to see her several times. Needless to say avoid this place and spend your money elsewhere

I recently dined at Paliottis in Abbotsford with a group of friends, and unfortunately, it was an experience I wont be repeating. We had a reservation for 12 on Saturday, September 21st, and while we were seated about 10 minutes after our reservation, which wasn t too bad given the crowd, the rest of the evening was a different story. After ordering drinks and appetizers, we encountered some delays. My appetizer, the calamari, was not only late but also tasteless definitely skip that dish. At 8 PM, we were informed that our dinner was next up. At this point, frustration was building. We attempted to speak to the manager, but instead, we received a round of sambuca shots that didn t fit our group s preferences. A thoughtful gesture might have been a complimentary glass of wine instead. While we appreciated the extra bread, what we really wanted was our $35 pasta dishes. It wasn t until 8:55 PM that our meals finally arrived, and sadly, they weren t worth the wait. Throughout the evening, we also struggled to get the bill, as two members of our party needed to leave. Our server was excellent and tried her best, but the situation seemed beyond her control. In a moment of frustration, a friend went to find the manager, only to discover that she was the same person who had dropped off our appetizers a rather indifferent encounter. After three long hours, we received a mere 10% discount on our bill, which didn t even cover the automatic gratuity for our large party. It felt like our needs as diners were overlooked in favor of takeout orders. Paliottis may want to rethink its priorities. For now, I d suggest saving your time and cooking pasta at home it ll be more flavorful and won t take hours!

Went for a birthday dinner, very disappointed. Service is slow, unorganized and unfriendly. Waited nearly 20 minutes after sitting down before even been spoke too. Sat there with our menus closed and water glasses empty while staff walked back and forth passed us without even acknowledging us. Staff will NOT help you if you are not their table. Finally greeted by our server who asks if we d been helped yet, to which we reply no. She tells us that she wasn t told we were here so it wasn t her fault for the wait. Don t care who didn t communicate to who quite frankly, it looks bad on the entirety of the restaurant, but sure, thank you for letting us know it wasn t your fault. To her credit, she did afterwards apologize for the wait. Food is good, that s why we went back, but the service really, REALLY, lacks. Won t be going back. Sidenote: staff at the bar were singing kareoke to themselves while us and the couple other tables waited minutes and minutes between help.

Been waiting an hour for food. Still waiting as I write this review

Disappointed. Has been years since I was here last and was looking forward to it for my early birthday meal. Service was a bit lacking, caesar salad was tasteless and no croutons, asked for no tomatoes on entree but arrived with them - even though I was opening my gift at the table no one asked us what I was celebrating - we were so hungry we ate our food rather than trying to flag server down. I probably wont go back.

Sorry didnt like the food

They actually have good gluten free pasta. And it tastes good! Friendly staff.

We had a wonderful special anniversary dinner tonight and our server Tegan was wonderful. She did everything she could to make our evening special and no request was too much for her. She was so kind and caring and the food was delicious. My steak was underdone to my liking and she quickly had it replaced with another one. The evening was everything I could hope for and Ill be sure to share with others. Also the complimentary cheesecake was the perfect ending to our dinner. Thank you Paliottis and Tegan. Parking: We found it difficult to get in and out and limited parking space. Also the parking area in the dark is rough to navigate.

I was a little disappointed. My experience is usually quite good but this time the food was a little lacking. I had the chicken curry spaghetti but I just wasnt all that impressed. Maybe itll be better next time.

I called at 5:45 p.m. to place a takeout order and was put on hold, only to be told it would take an hour and a half. I m not sure why they even offer takeout if the service is consistently so bad. I ve had poor experiences here before but thought I d give it another try it clearly hasn t improved. I honestly don t understand why people keep coming back. The girl who answered the phone was rude, and the service is always terrible.

Great service from the greeter at the front door to our server to the goodbye when we left. Excellent food in good portions for a reasonable price. We enjoyed the whole dining experience in the almist immersive Italian atmosphere and would recommend this as a nice date night dinner place. Parking: Just a bit tricky to find the entrance the first time we visited.

We use to eat here regularly, but after our most recent experience we ve stopped. The service and the food has gone down hill. Waited 20 minutes after being seated for a menu, multiple servers walked by us without greeting. Finally decided to get up and someone approached us. Our server (Kori) started arguing with us, she should not be in customer service. Food tasted rushed and cold.

Ordered a take out order. Waited 40 mins after order was promised. Politely asked how much longer and staff kept saying 10 more minutes. Proceeded to see waiters drinking beers and walking around sloppy and slurring. Terrible service and management, would not recommend.

Dear Paliotti s management, I m writing to express my disappointment with an order I placed for pickup on August 25th at 7:00 PM. I ordered the Chicken Penne and Baked Lasagna and was instructed to pick up the order at 7:40 PM. However, upon arrival, we were informed that the kitchen had run out of Baked Lasagna and that we would need to wait an additional 30-40 minutes. When we asked if we could at least take the Chicken Penne if it was ready, we were told that it wasn t ready either. The lady helping us mentioned that she remembered taking our order but couldnt find the slip, further confirming that our order wasn t properly placed. I understand that weekends can be busy, but it is not my responsibility to ensure that orders are handled correctly. The delay and lack of communication were extremely frustrating, especially since we had guests at home and had already driven 25 minutes to pick up the order. The person handling the situation did not offer an alternative or involve a manager to resolve the issue. The experience left us very disappointed, and I hope you will address this matter to prevent it from happening again in the future.

Loveeeee this place! Kimberly is amazing, so personable and easy to talk to. Highly recommend the Cajun chicken penne

Just a perfect go-to place to treat oneself and the whole dam family. Great food, great service, great Ambiente, what else to ask for?! Food

Food was poor. Pasta dish was swimming in sauce. It was more like soup. Server was totally disinterested. Spilled water on the table, made a feeble attempt to wipe it off with her hand. Had to ask other servers several times for help. Totally useless. We will never be back

I don t recommend it

The food quality is average

I am going to start with the only truly good thing at Paliottis (that our group experienced, anyway): the food. Delicious and great portions. If thats all you want out of a restaurant, by all means, give this place a shot. HOWEVER, if you would like to have good food AND good service, you might want to go elsewhere. The staff were somewhat Discordian, in that none of them really seemed to know where they were going or what they were doing at any given time. When we sat down and were being given water to start, we noticed that two of our glasses had either been previously used or not sufficiently cleaned, as the lip stains of the prior customers were still on the rims. After being told they were out of Pepsi, they gave us a single pitcher of iced tea (to be shared between five people) and never received another offer of a refill for the entire hour and a half we were there. Even when we stopped a server and requested a refill, the server disappeared and never came back. Forty five minutes after ordering, we finally received our food. I will not complain about the food. It was very good, and worth the price. The wait staff was not at all vocal. Even when taking the empty plates away, we were met with silence. When presenting us with our bill, even, the waitress remained mute, and seemed rather stunned that her service did not warrant us leaving a tip. But instead of asking the gentleman paying the bill, she asked the two quietest guys in our group if the service was OK. TL; DR: Good food, bad service.

We visited there on Wednesday the staff don t give me Paper for clean hands very slow service and last time the girl who was serving gave me 4 pieces of bread but this time gave me 2 only and food not looking fresh please improve your service

Service wasn t satisfactory at all Pasta was just okay - neither good or bad. The portion sizes for gf dishes are much smaller. Dietary restrictions: Gf options for pasta (only penne)

Oh my god. Food is phenomenal, the place is such beautifully decorated and reminds me of my Italian grandmothers house. huge portion sizes, and is a 10/10 place to visit.

Very delicious food

One of the best affordable places with tasty Italian food and good happy hour deals in Abbotsford (and Chilliwack)!

Very dissatisfied with the service & the administration. I was coming here after a long time and we called beforehand to make reservation for 7 people which they said they don t take & asked us to just show up. However, on arrival they said that they have closed the kitchen an hour before official closure (40 minutes before last call time that they told us over the phone). We were denied the service & the hostess just blamed it on new staff about the miscommunication. I was so dissappointed because i ve loved the place in the past & had brought some additional guests with me this time who specially travelled 30-40kms to check out this place.

So the early bird menu stated a 3 course meal! Only allowed 2 courses! It said choice of salads and then a comma and choice of soup, and the entree, however we were told we could have one or the other!! So that s a 2 course meal!! Not impressed Joe, manager on shift, said the complimentary bread was the third course really?? The food was good however the false advertising put a damper on the meal,

Gotta be a favorite place of mine in town. Food is good, the service is attentive, and the atmosphere is enjoyable.

Meal served cold Server said they don t have a thermometer to check temperature of food leaving the kitchen

Still the most delicious Italian food I ve ever had. It never disappoints. YUM!

Had Paliottis today for my Spouses birthday, his first time, my second. HOLY MOLY!!! Food was sooo good!!! Not a single complaint here! We had the meatballs appetizer and the fried mozza! OMG YUM!! Got brucetta bread was super tasty!! Even the bread they give you before your appys was soo yummy! I ordered Baked Cheese Ravioli. It was delightful! Even the sautéed veg was so good! My boyfriend got the Surf and Turf special and he absolutely loved it. Had lots of leftovers for yummies tomorrow! My boyfriend even got free dessert for his birthday! Our server was super friendly and attentive!! Definitely will be returning and recommending to all friends and family!!

Huge portions and very delicious

Just had paliottis on skip. It was fresh hot and delicious. Even though it travelled from mid abbotsford to aldergrove. Very generous amount of food,very authentic Italian. I will definitely recommend this place and must try dine to dine in.

Love that F00D and tha SERVICE

Tasty! Big portion! Good price! Kids meal available and kids friendly!

What happened to this place? Food used to have that homemade delicious flavor. Ordered veal Marsala x 2 and both dishes were supppse to have steamed vegetables and they were ice cold. We asked our server if we could get hot steamed vegetables. She grabbed our plates and brought them back 20 minutes later. They were warmer but definitely not hot. The pasta had been tossed in what tasted like tomato paste and the veal was good. It will be a long time if ever that we go back there.

This place is super cute, food is delicious and the portion sizes are great! Very happy we stumbled upon this place. Ill be back for sure!

Food was extremely delicious, the only little thing is, it took about an hour to make pasta, and had to ask couple of times to bring me drinks I asked for, but overall 4.5. Chef definitely has a talent to make pasta

This a fav restaurant of mine, but with a single caveat; the service can be slow. Last week a group of three of us went for lunch and it took an hour for the meal to arrive. This isnt uncommon... The server was excellent kept our drinks topped up, and bread while we waited. The baked tortellini and sausage is amazing.

4.9 stars all the way! Pasta was very tasty, service was excellent. I will go back for more meal and maybe a few take aways.

Went on a little date night with my girlfriend here and it was amazing. The food was so good and the portions were huge so we are definitely taking leftovers home! Highlight of the night, was the service. I ve been to a good amount of restaurants I d say and I ve worked professionally in customer service related jobs for a while and our server Simran was fantastic. Super friendly and so kind. Upbeat personality and was so happy to be here. She was chatting to us but nothing crazy and the best service I ve gotten in a long time Thanks Simran for such a great experience 10/10, would definitely recommend and I m definitely coming back

Had a great experience this evening celebrating my 30th birthday with my sisters and son, the server went above and beyond, food was incredible, she even got a small bowl of noodles for my son who has allergy s to eggs and was sure to let me know which items he could eat when delivering the item. Very impressed, sad I don t live here otherwise I d be visiting more often. I forgot to catch her name. But she was great!

Excellent food, excellent service, very affordable

Subpar Italian food that had three out of five of us coming down with stomach pain and diarrhea. Half of my rack of ribs were cold, the penne marinara was terrible. Nephew didn t finish half of his fettuccine and that boy always finishes a meal. Mom s Italian sandwich was basic and she couldn t stomach the Italian wedding soup. This is the second time I ve been there I disliked the spicy surf and turf pasta I had (tasted like pepper and nothing else) but everyone else enjoyed it the first time so I gave it another shot. Really, the only good thing I can mention is the complimentary focaccia bread and olive oil/balsamic vinegar. I could never recommend this place to anyone.

Authentic and delicious! We will drive 20 minutes and reheat our meals just to have this incredible Italian food. Consider making a location in Aldergrove? :)

Best Italian food I have ever had. Would recommend this restaurant. Delicious.

Recommend the Surf-turf Penne, rich in flavor and very delicious. The store decoration is very Italian style.

We had a really good time there. The food was great, specifically the Italian wedding soup. It was honestly a fabulous dish. In contrast, the minestrone was a bit lackluster. Our pasta dishes were both very much enjoyed.

They have a big serving size, good value for your money. Food was good but not great.

Going to an Italian restaurant, you would expect authentic Italian. Not here. The pizza was not what the server described. The dessert menu is a tray of sample premade cheesecakes. And the food,..... Well, sucks. Order 2 Cajun steak and seafood dishes. And would expect identical dishes. HELL NO. I received 3 Loonie sized meat pieces in my dish. The shrimp and prawns were overcooked. And the sauce was for soupy then saucy. Cajun is a spice blend and NOT supposed to be extremely spicey(heat). Had to cool one dish with cream because of the heat. Furthermore, powdered parmesan cheese....Seriously. What happened to REAL cheese. DO NOT recommend this place. The old spaghetti factory is better. Parking: You have to park on and down the street. If your lucky, park across the street at a business after hours.

My family absolutely loves this restaurant. Best homemade pasta I have ever had. Highly recommend

Great staff and their Bolognese is amazing

Awesome place to hang out with family and friends. The food we ordered was delicious and hygiene was great . Will definitely go back again. I highly recommend this place

Our server, Jada, was absolutely outstanding, she was so sweet and the service was absolutely amazing. The food was also immaculate and mouth watering, the focaccia bread was to die for, I d totally recommend getting food here.

First of all there was a huge rat in the parking spot. Waitress would frequently stop to talk with friends while holding our order. Our server spoke in an unprofessional matter. We took our food home and found a spaghetti noddle in our baked tortellini pasta. Quite disappointed

Great ambience, staff and selection on menu.

We went to dinner tonight, we had a fairly large party and made reservations earlier in the week. 4 of our party couldnt make it and while trying to tell the waitress (Kimberly) this she held her had up and said I dont need to know this. We got there at 6 and left at 9....not because we were having fun but because it took over 2 hours to even get our food, it was not even a busy night. It was my 67 year old mothers bday and not a word was said or done even though it was specified. They automatically put on an 18 percent gratuity...I get it but I would definitely not have tipped with the attitude and lack of personality she had. This used to be my go to for birthdays and such, guess Ill be rethinking this.

This has been a difficult review to write. For years, my friends and I have been coming to Paliottis for group celebrations etc. Many of my friends drive all the way from Maple Ridge, so you know they must love this restaurant! Last Saturday, April 20th, 2024, we had a reservation for 10 people. To cut to the chase, while our food was amazing (thank you to the cooks:), our service was HORRIBLE. The waitress we had was inattentive and very rude. At one point, a few people were trying to get her attention, (as a group of servers, including her, stood around the entrance chatting with nothing better to do?) when she finally came to the table. Friends asked for more wine and the server stated very rudely that she had already been to our table before and no one wanted anything. The accompanying server placed some garlic bread down on the table so hard that the container the bread was in vibrated on the table. Then, there was a fiasco with the bills. The bills were mixed up and that took about ten or fifteen minutes to resolve. We collectively found that the server was very rude, uninterested and incompetent to do her job. Sadly, we probably will be hesitant to return...which is sad as the food was and always has been amazing.

Good place and good food

Our family went for my daughter (30th)and her boyfriends birthday, both may 1st! There were ten of us and the service and food were excellent! Most left with food to take home and the birthday boy and girl were offered free dessert. Outstanding service by Kimberly(also my name). We don t go out much anymore with the inflated food costs but this was definitely a win. Would absolutely recommend! And will definitely be returning. Great family environment.

a old died the food good Kid-friendliness: best Food : 5/5 |

Best Italian Place in Abbotsford! Food is absolutely delicious, portions are great sizes and Joe the owner the owner was a delight to speak too!

The food here is absolutely amazing! I have Celiac and they were soo accommodating with everything. They also have gluten free bread they serve with oil and vinegar which is amazing and inclusive. Other restaurants I have to sit and wait while my company eats appetizers but here I felt so included. Love this place. Outstanding food and service. Dietary restrictions: Celiac friendly!

Good food, good people it s been here for a while so it is definitely a staple. Great for a dinner night with a date or family.

This is the lasagna. Tastes like cat food. Honestly traumatised to eat lasagne ever again in my life. Very bad food racist servers Food

My friends and I experienced quite disappointing service from the waiter during our visit. She was being disrespectful . Fortunately, the manager was attentive and courteous when they came to our table. However, we found the overall quality of the food to be subpar, with only the fries meeting our taste expectations.

Best Italian! They do cocktails right! An Abbotsford institution :)

Enjoyed a lovely 3 course early dinner with my girlfriend. Price was good and so was the food. The staff were lovely and attentive. I live in Tsawwassen so cant come very often, unfortunately. Wheelchair accessibility: I never noticed any steps that would not allow a wheelchair.

Absolutely authentic Italian food is served. Had an awesome experience. Food and service is simply top notch. Highly recommended

Had dinner here one evening,...very nice ambience, not too fancy and not too cheap. The service was quite good and I rather enjoyed my meal. The only thing I would say is that if youre after true authentic Italian cuisine, this is not the place....very americanized plates, though they DO offer the option to personalize your pasta dishes.

Went here for dinner on Friday, the food was delicious and flavourful but service could use some work. Our server, and older lady with black hair, I think her name was Kim? Kam?seemed to preoccupied chatting to her other tables or with a blonde coworker constantly. We had to ask other servers for drink refills, water, bread and about our food as it was taking some time. Not a complaint but to at least get an Estimate. Not sure why we received bad service.. still tipped her despite her never being present at the table until payment Again food was great, but would request a different server next time.

Went for a family dinner to Palliotis, have been many times. But this time, it was the best. I had an amazing server with a great sense of humor. Very good customer service for a table of 12 people. I believe her name was Katlyn. Will definitely be back! Food was also very good. Food

All their pasta are full of taste and ambience of place is great! great if you are going on a dinner date. service is a little slow, be prepared to wait atleast 20-30 minutes for food. they have ample parking with additional parking on the side of the building Food : 5/5 |

We had a dinner with our family. Service was really great . Highly recommended.

Food was delicious, waitress was great but seating location was fair.

It was a great place to celebrate my birthday!!

Online ordering: I was quoted 45 minutes. I got there on time and waited 25 minutes more. There were 5 other people waiting. They should make their time more accurate on their website. The food has great taste. I love their rose sauce. The ambiance is dated and they stopped putting effort into it unfortunately.

Service and atmosphere was great. The spaghetti carbonara on the other hand, not sure who thinks it s a soup but it was disgustingly runny with a pool of sauce on the bottom, I may go again but I d stay away from that for sure.

Great location... very good service... tasty food... reasonable prices... Parking: Tight parking lot... you can park at street for free.. Food : 5/5 |

Just had take out for lunch, it was quick accurate and excellent, would recommend!

Girls working there are awesome. Food is always amazing.

Thank you so much to Avery, for her wonderful personality and service. Definitely worth the very short trip off the #1 Highway for lunch or dinner. Bravo

Everytime they take more than 30 mins to hand out delivery order to each driver and when ever i tried to ask them how much more they need their staff members gave same excuse that they only have two chefts at a time Its common thing that if u r busy like daily increase your working staff at back So that customers will get better service No one have any extra time to waste on your restaurant Take this seriously please

Ridiculously long waiting to get food for take out and on delivery apps. Even i asked doordash and skip drivers about delay they said they were waiting for the food more than 40 to 45 mins

our server was great and the food was top notch. very flavourful pasta

HORRIBLE SERVICE Rudest servers in town. When doing her job, she would not talk, smile, or look into our eyes. Barely came to us. Took our food away without asking if we were done, WHICH WE WERE NOT. We also went up to go pay, to try and leave, where the male server told us to go back and wait for our server in a rude tone and left without another word. I also saw him treat the new hostess (told us it was her first day) the same rude way.

Great food great service from everyone just a bit of a challenge initially to find.

Vegetarian options: Have had in the past and have been excellent. Fettuccine pallotta which I had on Thursday was not as good as expected. I would say it was too salty and the bacon undercooked Food

Possibly the worst service and flavourless food I ve had in a very long time. We waited 2 hours for our food to be served and mine was flavourless. Very simpy on the ingredients . This is my second time with the same results. Lasagna was burnt to a crisp.

Best take out Ive had in a while! Ordered the Alfredo Pallioti, Ceasar salad & some garlic bread. Large portions and flavors. Perfect meal for two.

Food is amazing had the chicken and prawn tortellini and was on point also the service excellent. Great place to get pasta, will be back again for sure

Brought my father here for his birthday and unfortunately had some issues with food. Bread is amazing. The long hair that my father pulled from his mouth while eating his pasta was not. It was taken off the bill but ick and my father didnt really eat after this. My $30 steak was overcooked. The pesto tortellini was awesome. The cleanliness could be better. Look for the cobwebs hanging off the bust. The tomato and bococcini salad and bruschetta to die for.

43 + yrs. Home cooking from scratch. Authentic & classy. So many tastes & flavors. Largest menu around. Now prepared to go meal fresh or frozen ready for you. $15 ea.

I love this place. The food and service are both top notch. I proposed to my wife here!!!

We had reservations for six people at 5:30. Two of us arrived around 5:20, ordered our drinks and had them by 5:30. The other four people arrived before 5:35. Our server didn t return to our table until 6, to take their drink order. She brought our drinks and took our food order. Our food arrived at 7:15. For an hour we never saw our server, and even after our food arrived, she only checked on us once more. Four of us enjoyed our food, but the long wait was unacceptable. The complimentary focaccia bread and oil and vinegar was good.

Great food service and value for money. Absolutely perfect! Parking: Perfect for people with mobility issues Recommended dishes Caesar Salad Parking space

I visited this restaurant on February 15 to celebrate my brothers birthday. We were a table of 6. When I walked in the door the 2 hostesses, both young females, ignored me for at least 4 minutes even though I was the only one standing there. I had to finally approach them to get them to look up from the reservation book. I get that it was going to be a busy Thursday night, the day after Valentines Day but its still important to at least acknowledge every guest as they come in. Once seated, my brother and his gf were already there and had drinks. Nobody touched our table for at least 15 more minutes even though the restaurant was only 40% full. Finally after 25 minutes of being seated I had a beverage. When we finally got our meals we had been sitting there for one hour and 45 minutes. My partner and I thought we would share a pizza but what they put down in front of us was a very dry looking piece of the same bread you get in the basket, with a few overcooked pieces of meat on it. We immediately said thanks but no thanks and sent it back. They offered to make another one but we declined based on how long it took to get the first one. So my partner and I did not eat. The other 4 meals looked at least edible and they seemed to enjoy them, hence the 2 stars. The problem with restaurants like these is the ridiculously large menu, I counted 141 items on the first 4 pages, not including the last page Im guessing they have around 180 items. No kitchen can produce that kind of selection and keep it fresh or efficient. Cut the items down by 80% and quality & timing would improve dramatically. Lastly, our bread basket was lined with coffee filters, Im still trying to wrap my head around that one! Sorry Paliottis, I know its tough in the restaurant business these days but.. there are many things you could easily do to improve. Its also tough for consumers and I choose very carefully where I will spend my entertainment money.

Took more than 1.5 hrs for food to be made

Very much enjoyed dinner out with my mom tonight. The food was fantastic; I left absolutely satisfied! The service was top tier too. Our server, Kole, was awesome. Friendly and very personable. He went above and beyond to make sure our evening was perfect. Looking forward to visiting again.

My family and I really enjoyed my birthday dinner this past weekend. Service and food Food

Food and drinks were incredible! Service on the other hand could use some work, our waitress was not friendly and made us feel unwelcome. Every question and request seemed like an issue for her (like she actually had to do her job). Regardless we wish her the best, and both recommend the Italian cuisine.

Went there tonight for Xmas Eve dinner. Reservation was for 6. we ordered our food in between 620 and 645. We got our food at 730. Service was so slow. We finally got our bill and paid at 840. Almost 3 hours. Our food was warm but not piping hot. A table of equal size showed up about 30 mins after us they got their food about 10 mins after us. Overall, it was very slow, not worth the wait, plus charged us 18 percent tip. I enjoy their food and are used to waiting, but this was ridiculous. This was the last year we will be dining there on Christmas eve Kid-friendliness: Takes to long tp get the food. The kids were starving then the portions are so little.

Arrived around 3:45 on a Thursday, so it was pretty quiet. Service was very quick and the waitress we had, Kimberley, was very friendly and helpful with the food selections. The restaurant was still decorated from Christmas and it was really nicely decorated. The food was delicious. It was hard to stop eating once full because it was so good. Very good experience and such yummy food.

Terrible lighting. Food ok.not hot enuf tho! Very nice staff. But over abundance of them Hovering.

Excellent food, excellent service. Thank you.

Very bad service

Fantastic New Years!! This place was hopping... Despite it all the waitress was fantastic, the food excellent, and the service top notch!.... I will be back.

Food was very tasty and decent portions but service took FAR too long --like over 1 hour to get our food after our waitress took our order. We didnt think our food order was anything difficult but watched as multiple other people who came in after us got their food well before us. Only 1 update was provided by our waitress where we thought our food was coming up shortly - nope. We ended up being in restaurant for over 2 hours! We were offered a token desert as a sorry but no time to eat it as youngest childs bedtime was coming up. This is far from our first visit to Paliotis but cant in good faith ever go back if guests are expected to wait that long for their food while the server doesnt see any urgency to pressure the kitchen to serve first who came and ordered first.

Very tasty. Kimberly did an awesome job tonight dealing with the 8 of us.

There were 6 of us and everyone loved their food. Kimberly was a great server!

We always enjoy great food, excellent service and a relaxing atmosphere at Palliotis.!!

Amazing food

Please, can you hire or better train front of house staff. Everytime I come here, even to collect take out, they are so disorganized and you stand waiting for them to figure out where to sit you. Tables take very long to be cleared and ready for new guests. Having just come from vacation in Italy, I find the service here sub-par. Parking: Very limited parking.

Thoroughly enjoyed our meal with my wife, son, and his partner. Great portions prepared with excellence. We will most definitely return to this restaurant.

Amazing Ambience and delicious food

Way, Way to noisy!

Horrible service and mediocre food. I was there with a friend. I ordered the spaghetti carbonara and it had sooooo much black pepper you could barely taste anything else in the dish. Our server was unreachable. Would barely check on us. Brought us or food and didnt give us any CUTLERY!!!! And shes still asking: Can I get you guys anything? Well how about a fork so I dont have to eat with my hands????? Ask for more water, it took a while. Asked the bussers for napkins cause she wouldnt come to bring us anything. I was trying to order a second drink. Was raising my hand, making eye contact and NOTHING... Tried a second server who was rude AF. In the end I gave up on ordering anything. Didnt tip and she was pissed and talking about us to colleague. Not a Thank You. Nothing. Maybe learn how to be a good server???? DO NOT WASTE YOUR TIME AND MONEY. GO SOMEWHERE ELSE.

My husbands and my food was not warm

Food was awesome and our server Kole was great.

I tried ordering online 3 times wouldnt work I called and their I pad was not on . Placed order again . Was charged 3 times for online order . Also pick up was under the wrong name . Called and Manager was busy supposed too call me back never !! Did NOT IMPRESSED Food

Went here for a post wedding lunch and it was a pleasant experience. The service and food was phenomenal.

The combination of flavours was really nice, but it was quite salty. Borderline too salty to eat. Could do with 2/3 or even 1/2 the salt since there are already a lot of strong flavours. Pasta itself was overcooked. Didnt hold its shape well, just kind of mushy. Chicken was not that noticeable. Chunks were too thin/small. Stuffed pasta filling was nice, but there just wasnt enough. Before even taking the first bite, you could see theyre skimping on the filling as all the pasta was quite flat. So the presentation just looked a bit sad. Flavour was nice though. But the breading was a little off. Like it doesnt synergize that well with the flavours. All in all, the sauce and combinations of flavours is great, but too much salt, pasta overcooked, breading was meh, and you could really tell that this restaurant was skimping on some ingredients. If I was being fair I would give this place a 2/5, but I kind of like my food salty. So Im being a little more lenient.

This is one of the best hidden gems. The food is to die for. Every time. Have not had a meal I didnt like. Their complimentary foccacia bread is amazing and endless! Their prices are very reasonable ($20 on the low end, and $35 on the high end). Their service is good, but funny. They take a while to serve you, so dont come here if you dont have time. We asked if it was almost ready and they asked well do you have somewhere to be? Theyre honest, but its funny. The food once you get it is well worth it, and they make sure you have drinks, and bread. If you havent already, try it.

Used to come here all the time before the pandemic, food used to be amazing and pricing was fair. Now prices have gone up(which Im good with and understand due to inflation) but the pasta sauce doesnt seem as creamy and portions have gone down. Still descent place but nothing like it was

The Best yummy

Good

That is perfect restaurant.

I like going to Paliottis for dinner. With every meal they serve you, they give complimentary focaccia bread with balsmic vinegar and olive oil for dipping. I had the Spaghetti Carbonara with the green salad. The salad had a fresh assortment of vegetable and drizzled with house made dressing. The spaghetti was good, although the alfredo sauce was not very fresh. The chicken and bacon in the dish was fine to say the least. The workers were pleasant and courteous to my needs. The establishment had a notable Italian theme, as if you were in a neigbourhood in Italy. I have eaten at this restaurant and had mostly enjoyed their entrees. I recommend Paliottis for anyone interested in fine dining and is keen on Italian cuisine. Vegetarian options: They have a Salad and a Meatless Pasta section on their menu Kid-friendliness: There is a Kids Menu that includes drinks and ice cream

The food and service for my granddaughters 10th birthday was fantastic and outstanding service from our waitress ,

The food was absolutely AMAZING!!!

Took over an hour for waitress to take our orders, oil for bread was placed on the table an hour before it came out even after asking for it multiple times. Food was good but not a restaurant I would go to again unless it was a friends birthday, celebration etc.

We were a group of 9 and our dinner was very good! Food was hot and very tasty. Service was excellent.

They are lucky the food is so good here, or we would never come back. The front desk staff are rude, make you feel unwelcome and like you are the problem, and the waitresses are at each others throats. There is one person who works here that seems like they are some kind of supervisor a middle aged woman with curly hair - she is extremely rude to customers and her staff. It was awkward and uncomfortable to watch the dynamic between them all and the front desk staff member mentioned with curly hair berated me at the front counter because HER staff did not apply the 10% off coupon card we had. We explained several times on the phone when we ordered that we had the coupon and when I arrived it wasn t applied; she proceeded to yell at me that this is why we ask people to tell us so we don t have to change the bill and I told her that I told them when I ordered so I guess they didn t apply it. She looked me right in the face and said I guess not . The only reason we even get the 10% coupon for pick up is so we can apply that as a tip. It was horrible service and while we did enjoy the food it makes me not want to come back here ever again. Truly disgusting treatment of long time customers who paid 100$ for 3 meals. I definitely would NOT recommend dining in here the wait at the front was chaotic and ridiculous I was glad to get my food and get the heck out of there. It may be a long time before we consider ordering again, too bad because the food itself is decent.

Food was done, and nobody called me.

Ordered food here and online said 45 minutes to be ready. After an hour and 15 minutes we were still waiting for food. While waiting for food I even watched people come in and order off the street and still get their food before you. 0 customer service to make it right either. Would not recommend coming here during dinner rush.

Food Excellent.. Staff friendly and knowledgeable

We were there for a Christmas gathering and had a few issues with our orders. I know it was busy but thank goodness no-one had bad allergies. I ordered the squash ravioli and half of the ravioli were cheese, other people got plain sauce instead of spicy and other similar issues. The prices have also increased $3 per entree. Overall, not the best experience.

Waited 1.5 hrs and still didnt have food. Arrived at 130 pm on a Sunday. Left without food at 3pm. -Tried calamari, was served broken yogurt sauce with it. Looked like white water. - tried hot wings as a substitute, tasted like Costco from frozen - tried ceaser salad, croutons were mushy but the salad was very garlicy! (Yum in my opinion) could tell it was sitting in the bowl unmixed for a while (from experience) Ask for owner and was told he was busy. I insisted (firm not rude) Waitress didnt have uniform on and looked like she wanted to talk back but held it back. He came out and didnt want any feedback (about the food or service) or any questions when I mentioned over the last 10-15 years its been very slow Said -so stop coming back I dont complain much and am pretty reasonable as Ive worked in customer service and restaurants so I get it but I will never recommend this place to anyone