2060 Sumas Way, Abbotsford, BC V2S 2C7, Canada
****Restaurant hours may differ from what is listed. Please call for the most up to date hours and for reservations.**** Boston Pizza is Canada's No. 1 casual dining brand serving delicious menu items such as gourmet pizzas and pastas, juicy burgers and our famous BP wings available for delivery or take out. Boston Pizza restaurants feature a sports bar as well as take-out and delivery options, making it a casual dining experience perfect for family, team and group outings of all ages. We have a wide range of options for your dining needs, choose from vegetarian, gluten-free, and kid's options. With over 380 locations, there's a Boston Pizza near you. Gather 'round at Boston Pizza.
Customer service was horrible the food was cold and they didn’t bother to ask for refills of water. They charged 3$ extra for a tiny little container of Tabasco sauce, we had to wait for cutlery cold food came before cutlery . NOT COMING BACK..
Extremely slowwwww service.. we waited 25 minutes to get the order and another 15 minutes to get the cheque and a box to take away our leftovers at the end of our meal and my autistic son was getting impatient and wanted to get out of there.. so I ran after him to the door. The attendant told us we need to be patient because it's a restaurant! What an insensitive choice of words!! Like it's the one and only restaurant we've ever been to! Being a mom of a special needs kid, I know patience more than an average person I believe. There were 2 other booked tables when we left don't know what took them ages to process our cheque of minimal order! I wish we never had stopped by. Never will again and will not let anyone I know eat here either.
Sheena provided an exceptional dining experience at Sumas Boston Pizza, showcasing a perfect blend of attentiveness, friendliness, and professionalism. From the moment we were seated, she greeted us with a warm smile and made sure we felt welcome throughout our entire meal. She was incredibly attentive, checking in at just the right moments without being intrusive, ensuring our needs were met. Her easy-going and approachable demeanor created a relaxed and enjoyable atmosphere, making it clear she genuinely cares about her customers' experience. It’s rare to come across service so personable and efficient—Sheena made our visit into an awesome night out!
We've been to this location three times, and it seems they are often understaffed and the food has been okay. That being said, the staff is very friendly and pleasant. The last time we went there was a family who had to be removed for being disruptive and the manager was apologetic and genuinely seemed to care. Small requests were forgotten (extra napkins, water refill, etc.) but I believe that is due to the servers being a bit overwhelmed. Take a chance on the place if you're craving something on the menu, but I would say you should expect a few hiccups. The menu is expensive, but that's probably because everything is now lol
This was $25. It took 35 minutes to be served after we ordered. It tasted like wet red peppers and it came with some fried chicken scraps on top. 0/10
After being seated took a server 15-20min to come welcome us and ask for drinks and we were the only table on the bar side. Ordered a pepperoni pizza but as you can see in the photo looks more like cheese and wings are not salt and pepper they were plain and bland which my kid didn’t even eat. Not once did the server acknowledge why the food was not eaten and only came to get our plates. Will never be going back and do not recommend either.
Loved the experience.Best place for late dinners or late night munching.Good for both VEG and NON-VEG FOOD lovers. Our meal was vegetarian.Loved each and every food item. The service was superb. Cleanliness was good. The best part was the server.She was so good at suggesting the meals and recommending food. Now this will be our hot-spot place for late dinners in Abbotsford.
Well we had a birthday party of 14 tonight and they were absolutely amazing given the chaos of having so many things going on at once. I had a massive portion of Jambalaya fettuccine that was phenomenal. I am sorry but I forgot our server's name but she was amazing.
Place was short staffed, they didn t get our drinks until 20 minutes in, we left. They just didn t seem to give a damn & I ve had a bad experience the last 2 times I ve been. Maybe never again?
The servers seemed to be busier than usual. After we put in our order we didnt see her for 25 minutes aside from refilling our glasses of water. After she dropped off our food, we didnt see her at all. We had to ask another server for stuff. The server was friendly the 2 times we did see her but she basically vanished too until it was time to bring the bill. The pizza we ordered was the perogy spicy pizza. It was very spicy and tasted very bland. Ill never eat that pizza again. Boston Pizzas spaghetti sauce and their burgers are much better though. There were random blasts of cold air that seemed to come from the ceiling the whole time we were there. Very off putting when a customer is already cold. No one explained what was going on. The entire experience was underwhelming and sub-par.
Wonderful experience, Sheena was Great.
For some reason it didnt do. Ate in and food was bland, and wrong bread taken out.
They were so helpful they are so kind Parking: It is great and lots of parking spots Kid-friendliness: There are multiple options to eat and drink. Also lots of deserts
Worst service in my life We decided Abbey road was too loud so we came here for a quiet drink and they refused us cause we came from another Bar We were not drunk and had 2 Designated Drivers The WORST service in Abbotsford Trying to be SO STRICT on what you think is someone drinking too much youre gonna lose all your business especially when people have designated drivers We will never return her for business and all of our friends will be notified of your poor habits When people are being responsible, having a driver whom is sober you should be ok with serving a drink.....hope u get shut down
Kid-friendliness: Great service and very much catered to our kiddos. Food
LOVE our kids cards that help with the Starfish program!! AND Rachel ROCKS!!!
Even though I came into the restaurant to make a to-go order, the service from the manager, Sharn, was amazing! Hes very personable and kind! Thank you for such a positive experience!!
our server was very sweet and caring of our meal. wonderful service
Food was average, ordered a pizza and was underwhelmed, I prefer dominos by a long way with a significantly cheaper price point. Server was pleasant and polite but was sometimes slow to check in. No atmosphere at this location.
So tonight me and my husband went for pizza and pasta,I love the meateor pizza and I love the spicy meat sauce that s in it ,but my pizza tasted like the sauce from great white north pizza and I explained this to the manager when we paid our bill ,he argued with me even though I told him I knew what both pizzas taste like ,but instead of apologizing he gave me a non chalant attitude and he acted like he didn t care, he didn t care to correct it ,instead he just looked away when we paid our bill ,very unprofessional and unpleasant experience for us .how can a manager argue with a customer like that was shocking this guy should not be a manager if he doesn t care about his customers. Parking: Plenty of parking
Came in around 1pm on a Sunday to the Langley location. Not busy at all. Only 4 other tables had customers. We Waited 10 mins at the front. No one came to seat us so I had to flag down a bar server. Once we were seated the service was very slow. Server didn t come back to ask if we needed anything else or to top off our waters. We had to ask for everything ourselves
I was there to pick up my order . They told me the waiting time is 5 minutes but they made us wait for more than half an hour. The manager was arguing with me saying that you are just a delivery driver and I don t care about your order. This is how your treat everyone??? Really disgusting and disrespectful. I will never recommend anyone to visit this Boston pizza location.
Our server was so good and nice
Josh was a great server and has always been the best and always provides the best service here
She was very polite and respectful.
WE HAD A GREAT TIME
Took forever to get served and wait for the food but the food was massive portion and it tasted good
Foods always great .. prices are always great .. and service is usually great ... !
The manager rovid was extremely rude and unhelpful. We tried to order a pizza on the phone and was told he would not help. I will never order from there again. Absolutely discussing!
Hey Shawn..Instead of trying(failing miserably by the way) to intimidate the people that pay the wages of you & your substandard staff, how about spend more time in the back and put out a decent product? 3 orders of double all meat bites and maybe half of each order wasnt over cooked and edible.But you defend your staff. Should of just refunded my order before I left the store with it.Dont worry,we wont be returning to your store..
Awesome service, great food, Josh was an awesome server! Will definitely be back for the fishbowls!! Parking: Awesome parking Kid-friendliness: Josh was an awesome server! So kind and helpful, much appreciated.
Typical BP food. But our server Jana was amazing and friendly. Well done Jana, thanks for the great service.
Our server Josh was Great !
My son said let s go to BP so we did! I ordered a beer with my pizza and noticed must be flat and end of keg .. Asked server if they would double check which they did and was and got new fresh beer! Mother in law ordered French onion soup but isn t what it used to be (used to be super cheesy on top) was like onion water and lightly mentioned to them and they removed from the bill I feel this place could use little attention to some details in the place but they obviously care and work towards improving. Online reviews are rough on businesses but honestly no one s perfect and bad food and employees will always come and go! We hade amazing caring staff today and they showed they cared when we asked and brought small issues up! Always come here and will continue! Thanks BP!
Our server Ralph was such a gentleman! While he was insanely busy in a severely understaffed environment, he still managed to give us excellent service! Definitely will be requesting Ralph on our future visits. A lovely young man!
I recently had the pleasure of dining at Boston Pizza, and I must say, my experience was made truly exceptional by our server, Ralph. From the moment we walked in, Ralph greeted us with a warm smile and a genuine enthusiasm that set the tone for the entire evening. Ralph was attentive without being intrusive, effortlessly balancing the needs of our table while keeping an eye on the rest of the restaurant. He provided us with an extensive overview of the menu, highlighting his personal favorites and making thoughtful recommendations based on our preferences. It was evident that he was knowledgeable not only about the dishes but also about the beverages, suggesting the perfect IPA pairing to complement our meal. Throughout our dining experience, Ralph exhibited remarkable patience and professionalism. When we had questions about dietary restrictions, he was quick to offer alternatives and ensured that our meals were prepared to our specifications. His attention to detail was truly impressive; he made sure to check in at just the right times, ensuring that we were satisfied with our food and drinks. The food itself was fantastic, but Ralphs service elevated the experience to another level. He effortlessly handled our requests, including a couple of last-minute changes, with a smile. It s clear he genuinely cares about the guests and takes pride in providing excellent service. As the evening progressed, Ralph engaged in friendly conversation, making us feel like valued guests rather than just customers. He shared stories about the restaurant s history and even mentioned some of his favorite dishes to try on future visits. This personal touch really made our evening memorable. When it came time for dessert, Ralph again delivered stellar service. He brought out a selection of options, describing each one with enthusiasm that made them all sound irresistible. We eventually settled on the Chocolate Explosion, and Ralph made sure to bring extra spoons so we could all share and enjoy. Overall, Ralph made our experience at Boston Pizza outstanding. His exceptional service, friendly demeanor, and genuine care for his guests made our dinner not just a meal, but an experience to remember. I cant recommend Ralph highly enough; he truly embodies what great service should be. I look forward to returning to Boston Pizza soon, not just for the delicious food, but to hopefully be served by Ralph again!
I have to say this was the absolute worst Boston pizza iv ever had in my life and iv been to many from mission to Langley to Coquitlam Vernon and medicine hat. My family ordered daughter mountain spaghetti witheat balls. The sauce was so bland and the meat ball tasted like prepackaged which were absolutely disgusting I order normal spaghetti and my was so saucy and again no flavour what so ever. My husband go the lasagna and it was not layered like a normal lasagna would be it was just noodles smothered in flavourless sauce and topped off with mozzarella cheese. My husband could only eat the noodles. I would definitely detour you from going to this place go anywhere else this place is disgusting.
The food here is always good, and the waitress was very nice.
Most disrespectful place ever. Claimed we were too drunk to be served. Would not serve us food either..been coming to this location for over 18 years. And all of a sudden we werent even allowed inside
Ordered through Skip, portions are small, meals look at if a toddler prepared them. Hire some real cooks and perhaps do some quality control? Place has really gone down hill.
Good food. Nice selection. I would say the best Boston Pizza restaurant in the Lower Mainland, possibly beyond. Great manager & awesome bartender.
Tipping here is forced out of customers that are already paying almost $300 for their bill.
Consistently good food and good service. The food is a bit on the pricier side but we are willing to pay since its always good quality. Varied menu with suitable choices for everyone
Wow not cooked
Sheena our waitress was super nice and went out of her way to make it a special night for our granddaughter Kid-friendliness: Sheena was super friendly and sang Happy Birthday to our granddaughter. Made her happy and smile. Wheelchair accessibility: Easy access
Best people, best service and amazing food. Have to give shoutout to Rohit for providing an amazing service
I am just giving review because of Sean the manager on duty. He is soo hardworking person, we saw him running and doing all the stuff alone on the floor. He was soo decent amd welcoming person. I would love to come back just because of him. Just wanted to see more employers like him.
Horrible and rude I went to go pick up an order and they treated me so wrongly. I feel like it was because I am a person of colour and I think this is insane that in 2024 that racism is still here. Hopefully they fix this because I will not be attending here. For the food aspect there is nothing wrong with the food but the service is so poor. I was confused with how you pick up an order and I handed them the phone to talk to my cousin who ordered the food they were so rude to my cousin. I will not be coming here and noir should you untill they fix this issue. The person who was displaying childish racist behaviour was Anna.
It was wonder experience last night..
Took forever to be able to order and to get boxes for our leftovers. Wasn t all that busy. Parking: Lots of parking Kid-friendliness: Kids menu is decent
Amazing service by ana loved her recommendation for the cheese toast. First time tring but loved it.
Waiter took forever with the bill to our food (40 mins)
Our server was super sweet and had our food given to us super quick, she made sure we had everything we needed and checked up on us a lot
Awesome service, gave me a big tub of ketchup in a size I didnt know existed. Two thumbs up
We used to like Boston Pizza. It had some good plant based options, but most of them have disappeared. The veggie patty is dry and flavourless. They no longer have the crumble for their pasta and pizza.
First time at this location. Best service Ive had at a boston pizza. Sheena our server was very attentive and polite to us, great with the kids. We will definitely go here again.
Valerie was extremely nice and helpful. Dietary restrictions: The gluten free pizza is extremely good. The price could be a bit lower but it is decent. Food : 5/5 |
This Boston Pizza location is one of the best in the Lower Mainland for service and hospitality. The food is average, comparable to other Boston Pizza locations.
It is a great location with projector screen at the bar for game days. Service is good and fast.
Always a great place to eat. Their food menu is large and always tastey. The restaurant could be updated. However their service is always reliable.
Was not to busy but service was a bit slow. Food was good though.
We come to this location often with our kids. Food comes at a good time and the service is always friendly and prompt. It s a very kiddo friendly atmosphere, perfect for our family.
Came to the restaurant with my wife and kids our server was Anna and she bought our kids this treasure thing and they had so much fun we loved her service and attitude.
Service sucks
Sonal was a wonderful server - very patient and engaged with our young nephews
My friends and I stopped in here earlier today, the server at the front entrance saw us and walked away and then my friend got her attention to come to the front and midway serving we were passed off to another server who seated us.. we waited 10-15 minutes and no one came to us and as we walk out to leave we crossed paths with our server who didn t stop us once! We didn t cause any disturbance, we were polite and kindly waited so does BP wanna explain why we were treated like this? We weren t even served water!
Thank you so much for your service Sheena
Anna was our server and she was amazing. Amazing recommendations and we loved the food. Best service and food.
Sheena was an amazing server who went above and beyond for our group of ten on Father s Day. She definitely deserves a raise
Small menue, but good food. Always Reasonable prices, with reasonable amounts of food. Kid-friendliness: Went in to get my child a lunch, that the school ordered from. The server helped me out by letting me know about the options, and what the meal incudes. I did not get the nice servers name fortunatley. They have glutten free optons as well as vegan ootions, or any other allergies just let them know. Wheelchair accessibility: Ramp from parking lot. Buttons to open main doors.
Ralph, Josh, and Breanne, what can I say, they run the show! Honestly, the best service at any boston pizza!
Super friendly staff and good food. Went for a girls lunch and really enjoyed ourselves.
Dirty place and a disgusting washroom. If you want a McDonald s experience under the name of Boston Pizza, then definitely go there! Terrible experience overall. First and last time at this location :(
Had a great time at Boston today. The food was delicious and I really liked the atmosphere. Huge Thank you to harp and the rest of all staff. Will definitely visit again. Drinks were top notch.
food was delicious and manager was so nice and kept checking on all the guests . I could not get her name but she was in green dress . Will definitely visit again .
Great experience tonight, they did not made us wait long to be seated . Host was so helpful and also manager being on the floor all the time getting everybody seated is really appreciated.
I feel the food here is just okay. I used to really like it but things have seemed to changed. The price of food and drinks especially the pizza is way overpriced. Why is it when you get a pizza and the toppings only come halfway up to the crust.
Food was amazing. People where great. .and tables where clean
Food is good. Service is exceptional, especially the guy in the bar
Worst service sent out burnt food/cold food My food came out late end getting cold fries burnt wrapped extremely slow service didnt ask we wanted refills had to complain to the manger twice to get something done Food
Came during pasta Tuesday. Food came out quickly and that was a blessing because I forgot about our accountants appointment. Lol thanks team for amazing service
Had double rye on ice with side of oj needed more oj for rye manager brings a large glass of oj and charges almost 5. Dollars for it instead of suggesting a another gigger for 50 cents more they also have the gigger a little bigger that they put the wine in not to impressed on how the situation was handled I think they need to train their staff properly we were regular customers maybe to regular I Will Not Be Back AGAIN
Fast service friendly staff
This was a tough visit. Wife and I met after work for dinner. She had beef dip and I had 7 cheese ravioli. Her beef dip was full of fat and grissle and she would not eat it. The ravioli came out cool. I asked for a re-heat and the microwave failed. On a positive note... the server was spot on. She was quick and engaging and did her best with what she had to work with.
Excellent service and food
Staff, Always make sure we have an awesome service ..
Always enjoy coming here with the gents. Staff are great and the ones that recognize the crew are quick to say hello and catch-up. I appreciate when the drinks don t taste right, that they are quick to take it back and make a new one (always perfect on the second try!) Food is always on point and the waits aren t long. Also a great place to catch a Canucks game
$50 worth of cold food delivered. Wasnt able to get a refund from Skip.
My husband and I had a terrible take out experience from ordering here. We first tried to order online but the site kept glitching and not acceptinh payment from either of our cards so we decided to call instead to place the order the person on the other end kept hanging up the phone and this took about 2-3 attempts before someone actually answers the phone. While ordering the girl who was on the other end seemed a bit rude and sounded like she just plainly didnt want to take orders. When my wife arrived to pick up the orders the girl completely messed on the orders we originally ordered 2 dinner for 1 which was supposed to two small pizza and salad 1 dessert and 2 sodas what we ended up was 2 medium pizzas and 2 large salads my wife complained to the manager but he seemed unapologetic with the whole thing and claimed he will give a fantastic discount it wasnt it was only 8 dollars off...the original order was only supposed to be 54.99 but was actually 86.03 we ended up spending more money then we originally intended. My wife did have the option to wait another 20-30 to get the order correct but we choose not to wait as she already drove 20 minutes to pick up the food and I was at home with a baby it was a ruined date night for us and I dont think we will ever come back with the terrible service.
Quiet. Clean. Tasty. Staff was young but aspiring, helpful, and diligent. Food was good as far a BPs goes. Parking was accessible. Bathrooms were clean. I appreciate that the to-go box was adequately sized for the food! Parking: Lots of spots at the stripmall Wheelchair accessibility: There are automatic doors and tables that allow for wheelchairs
They were able to accommodate a girls soccer team with parents. Enjoyed getting an entire section that kept our party together and separate from the rest of the restaurant attendees. Food was good, but took some time to get there. Kids were having a great experience.
My husband already wrote a review but Ill write one myself. I could have gotten a steak dinner for what I payed for. Lady on the phone was incompetent. Manager was shady. I would not go again for the price we paid. Get panago or go anywhere else. Would not recommend. Food wasnt even that good. Get your self something nice instead.
Terrible service. Was there for lunch, wasn t busy, waited over 10min to be seated. Waitress wasn t friendly, didn t ask us how our food was, didn t ask if we wanted refills. Food thankfully was ok. Wouldn t go there again.
A is the best great service
Amazing Amazing Amazing. A she really amazing. Exceptional service. If you are out in abbotsford go hit up Boston pizza on sumas way.
Terrible customer service from a possible manager. Sunday 2:55pm We arrived and asked if she could accommodate a group of 16 we understood it was last minute but we were just wondering if she could. Her exact words were you want to bring a group of 16??!!? Here right now?!? usually people call ahead of time they call and make reservations! Her attitude was terrible terrible. There are ways of say things without being rude. Her attitude was the worst she could have said you know what I don t have a lot of cooks there will be a long wait but no she was making us feel like how dare you ask me that There were no customers inside I can see why We went to the old spaguetti factory instead and they had no issue accommodating us really go there instead
Best service ever
Our server A was amazing! So friendly and welcoming, made the whole meal a lot better!
Our server, A, was super friendly and understanding! Great food and better service. Vegetarian options: Has lots of vegetarian options!
our server, A, was good and amazing service and good food.
This location has amazing and fast service. Definitely recommend eating here if your in the area! We were served by A today and she was super nice. She made sure we had everything we needed. She was very welcoming as well. Best service yet!! Parking: There was lots of room for parking. Easy access. The lot was very clean as well.
Great food , very friendly service Thanks A. We would recommend this location to all our friends. Parking: Great parking
Best BP in BC!!! A is the best
wonderful experience with a really kind waitress, she seemed to really enjoy her job and made the dinner even better. the food was really good and really fast. our waitresses name started with an A
The food came very quickly and the service was great. A was very friendly and kind!
There is a group of us who have been coming regularly for awhile and we are so grateful. Server A has been so kind, fun and efficient. She s always willing to make adjustments (we can be a bit of a pain). Great food and drinks for happy hour! We will be back weekly!
Great food and service, especially late in the evening. Great food and service. Thanks, A!
Food was good, and server was pleasant, however they must have been short staffed because numerous tables and booths were empty, yet there was a 20 minute wait to get seated. The server seemed rushed.
Tyler the waiter is full of positive energy and food is so delicious.
Adam was awesome! We came in with a large group of people and he was on the ball. super nice and good at job.
Adam was so awesome! We came here with my hockey team of 16 people and he was the best - super quick and great humour. Lots of fun. Food was good - Adam was 11/10
Shawn is amazing. I ve been served by him twice. He s always super attentive and so very friendly. My 2 year old nephew was obsessed with him. Kept calling him grandpa and reaching for him. He carried him while taking orders and it was the sweetest thing Kid-friendliness: Amazing choices on kid friendly meals. Something for everyone!
Shawn was a very sweet server. Personality was through the roof and had a great sense of humour. The service was great and the food tested amazing. Overall great experience!
Cheap looking and tasting! Only saving grace was Josh our server who introduced himself at first sit down , ( kind, polite and friendly)and took our drink order, then never saw him again. Then it was three other different people that brought us drinks and food. Hmmm ???
Family of 5 went for food last night the service was good the food on the other hand not so good put it this way our pop was warmer than our food will not be going back to this location ever again
I have gone to BP many times for date night or for late night appies and we have been so impressed with the service. We get taken care of by server A each time and she is the absolute best. She is so kind, good at her job and understanding. We have had lots of good chats. Thank you A you are amazing!
Although friendly, service is slow, appear to be untrained and lacking direction from floor manager or shift lead. No hussle lots of wandering with empty hands with tables needing to be cleared, cheques to be dropped, payments to be taken, people to be seated. This is the 5th time weve been to this location in a year and the second time we have walked out waiting to be seated with no line.
Service was awesome! Adam was extremely friendly, yet professional. The food was great!
Breanne is my all time favorite server! One of the reasons we come to this location
Been coming here regularly and have never been more impressed with a server than I am with Breanne C. She is so warm and welcoming. She has my drink order when I m walking in, she remembers how I like my wings. She s fun, friendly, professional and ensures our experience is always full of smiles. She is the best!
The pasta Alfredo sauce was to artificial looking and tasting
Ordered too much food, but I ate it all and loved it all.. no regrets.
Five stars Staff is great and friendly, manger went above and beyond last time we were here and our second time back there onion rings are awesome all food is perfect! Highly recommend
Amazing appetizers, great place for happy hour and excellent staff! New regular spot!
Pizza and spaghetti. The food came out piping hot and the flavours were on point. The service was excellent and the servers were extremely helpful and friendly. It wasnt over crowded and parking was plentiful. Parking: Lots of parking. Parking lot is huge. Wheelchair accessibility: Ground floor and plenty of space to move around.
There was a lady at the front i dont know the name she was little fat and she was yelling at the customer. I came in for dine in she was so rude . Will never go again. 0 star
Great food and service was amazing!
I don t normally leave reviews but this Boston Pizza has by far exceeded my expectations on a couple occasions now! Tonight they went above and beyond even when they were not obligated to do so. Last night I ordered from UberEats and was delivered food that was slightly over cooked and that surprised me as I have never had that issue at this location before. I then reached out to UberEats to resolve it and was just ran around in circles and was pretty much told to pound sand. I was devastated that UberEats treated me so badly. I made the choice to call the store and ask for their advice on the situation. Now normally you are directed to UberEats since that is who the order is placed though and I understand that one. Though the Manger that is working this evening went above and beyond and offered to remake the order from last night. Not once did he have to and was more than willing to. This Boston Pizza gives you by far A++ Customer Service! I do apologize to the amazing manager tonight. I did get your name but I don t think I will be spelling it correctly so I have left it out. Also thank you to the nice lady who originally answered the phone to help! Keep up the amazing work!
Unfortunately my boyfriend and ordered take out and they put all our other stuff on top of his chicken mac and cheese was like completely caved in and squished. with alot of the sauce everywhere in the bag and on the other items also they didnt put his chicken in the mac they put it separately for some reason. My food was good. But very poor packaging huge mess. We have a baby so we were way to tired to go back and possibly get a non exploded order of food lol. Also pretty over priced for what it is if we are being factually honest.
AMAZING !!!!
Nice restaurant, friendly staff, prompt service and great food. I love how the quality of the dishes hasnt declined each visit we make. Spacious dining area with a nice bar area. Mostly coming with the kids, so I really havent been able to take advantage of the adult area.
Food is what youd expect from BP, just costs more for the same old meal.
Does not know how to treat customers and she was literally throwing the things And if there is any policy for servicing the drinks than please tell the customer first Food
Im here now and just terrible service, they took forever to even acknowledge us. Took forever to take our order. And its been 45 min since we sat down and still no food. Mind you there are only 2 other tables who have customers in the restaurant. Will never come back
Has great food and all around good atmosphere and ppl. Loved being there and would definitely go again and bring family or friends!
The pizza we had was absolutely fantastic.
The royal Hawaiian is awesome!
Delivered all meat pizza. Usually good. But this was all crust!!!! And not good crust!
Kid-friendliness: Very Welcoming Food
Our pizza was a little dry. Our server was amazing, and he created a wonderful atmosphere for our lunch.
Delicious pizza, very good service!
Amazing place and food
Food was delicious and the delivery driver was so friendly! :) Delivery didnt take too long!
We waitied for over 1 hr only for them to completely some how forget our whole appetizer order. Then they brought out all of our mains cold, and some forgot one our main orders. Not impressed at all
The waitresses were lovely.
Perfect for families and or groups such as judo club.
I wasnt blown away by the sandwich I had but Id go back to try something else.
Great service and food was amazing..
Its quite expensive but food was really tasty. 3 star for expensive menu
Came in here on Saturday night at 930 pm after being in childrens hospital all day. The staff made my sons night. So kind and playful with him after 2 days being in the hospital with no fun. I cant say enough for how amazing the staff was. Got us seated right away, got our order right away, and food omg was so good. An incredibly late dinner, but it was worth it with how much we all needed some food. Parking: Tons of parking spots available. Kid-friendliness: Brought our 2 year old in with us for an incredibly late dinner after being in childrens hospital all day with no food. The staff was so amazing with my son, brought crayons over and talked with him when he showed the lady serving us his tablet.
This Boston Pizza was one of the best I have ate at. The service was amazing, food was fresh and served in a timely manner, this BP was one of the cleanest well kept restaurants I have been to. We will definitely be back!
As an allergy guy, this Boston Pizza used to be a one star. Theyve updated their menu, in regards to allergies, quite substantially. They have a lot of gluten-free options and cater well to dairy free as well. The service we get is always fantastic but unfortunately their portion sizes are a little too small. Im always hungry when I leave... But the cost of the food does reflect that... So the price isnt a rip off. If I could get full off of ordering a meal, this would be five stars now. Id be happy to come back with my family.
The food had the taste of Boston pizza, but the beer had more carbonation compared to other locations, giving it a nice fizzy quality. The server was very friendly, although there were some burnt marks on the front plates, which were wiped clean before use.
Awesome service, food portions were huge and delicious. The restaurant was very clean, staff were friendly, polite and professional. A very enjoyable suppertime location to relax, watch sports and talk to friends. It was nice to meet other satisfied patrons who were visiting from Ontario. Parking: Park right along the side of the restaurant. Safe, well lit and out of the way of any traffic. Wheelchair accessibility: Ramps and large convenient doors.
Great service from our server Ralph. Order was correct and severed hot. Great experience Food
Poor service. Was standing in line and some women walked in and the server went and helped her.. with the manager standing there. Place was dead as can be. Definitely needs more training.
i mean... its alright
Perfect pizza, excellent Smithers, excellent!
Great
Out for an evening meal after work. Always consistent. I had the salmon bowl. I would recommend it. When we go to BPs we always like to take in one of the games on display. We usually try to take in an oilers game and have HPI on my phone and play horses. It usually makes for an eventful evening
The New mac and cheese is perfect in creamy cheesiness. It was very delicious and i totally recommend you try it.
Service is great, foods great, best BP around. Josh is the man
Food quality and service have gone downhill use to be a good spot to eat and drink
Huge screens to watch sporting events. Nice atmosphere.
My chicken & mushroom fettuccini was disappointing. Mushrooms were undercooked and the noodles were too soft. I also had a side Caesars salad and it felt like some parts the lettuce just came out of the freezer. The restaurant wasnt busy so there is no reason for this outcome.