32500 South Fraser Way, Abbotsford, BC V2T 1X3, Canada
With more than 20 pita fillings & 40 toppings to pick from, Pita Pit offers you millions of flavour combinations. Pita Pit was at the forefront of the growing “fresh and healthy” eating revolution, when we opened the first Pita Pit in Kingston, Ontario near Queen’s University back in 1995. Pita Pit delivered what students, families and young professionals wanted but couldn’t find nearby; an affordable yet great-tasting fresh and healthy alternative to high-fat and high-carb fast food.
The manager was absolutely awful she yelled at her employee in front of my friends and I over absolutely nothing I will not be returning here EVER if this is the way they treat their employees in front of customers I will be contacting the higher ups to discuss this because that was absolutely disgusting
Employees don’t know basic food safety how u use the same gloves for cash register then go and grab the food if this basic logic is missed wonder what else is
This location is way better than the Livingston location. My wife and I both got sick after eating g at the other one. This location on SFW is way better.
Stingy on the cheese, small portions but huge price. Not worth it. My chicken was cold, they threw it on a grill for 10 seconds, if that. Worst experience dining out in a long time. What a disgrace.
The ladies working today were amazing! They were efficient and made our orders perfectly, they tasted great. Very happy to know the high standard they have.
The regular Buffalo chicken pita is my go-to. This has been the only shop that allows fillings i like: hummas, tzadziki, pineapple and alph alpha sprouts. Tried the frozen yogurt tonight. 7 BUCKS 4 OUNCE cup and too much cookies, not enough yogurt, very sweet and the value is not there. The staff gave me a gift card last time because they couldn't break a 100. This time the staff struggled to redeem the gift card. All in all, not bad food, expensive but you get a variety and a healthy alternative to bread.
They never have rice , I have worked in the industry enough to know why, also not saying I know it all as well but every time we ask for something it feels like I'm asking for something out of the ordinary and not what we just paid for. Maybe the management is at issue here because this is probably the 20th time I have had this problem.
Okay so I placed an UBER EATS order for PICKUP, order was confirmed, drove to the restaurant and as I was walking in the order got cancelled. Then I asked the girl why they cancelled my order. She had a frightened look on her face and responded with “I had too many online order and it was busy”. There were no other customers in the store lol. She said she’ll make the order because she obviously realizes what she did now. But she turned the whole store OFF on UBER EATS. So I couldn’t even reorder my food. She wasn’t busy doing anything in the store but sweeping, she obviously was not busy with making any orders. Clearly just wanted to ….not do work at work I guess and lounge around. Wasted my gas money driving there. I couldn’t reorder my food because I only ordered off of Uber Eats because there was a discount deal. A 2 for 1 actually. So obviously I wasn’t going to pay twice as much as I would have if the employee just did her job right. Absolutely ridiculous. Gas is expensive these days Pita Pit!
Vegetarian options: Great selection of offerings! Food
Been here quite a few times but this last visit was exceptional. Always friendly staff with quick service.
There is not many of these locations that have survived and this one is a great example of fresh ans great tasting food.
Food was good but not great service.
not a good experience
The lady did not even take my order, took so long, did not even say hi to me. I was standing there for 10 minutes. Bad services ever i got.
Very very RUDE!! IGNORANT service and atmosphere..I was wondering why not 1 person was in there too..Never going back to this one!!!!!!
I love pita pit, but this location is the worst, they never put enough of the veggies in salads and this has happened to me multiple times at only this location, the amount they put into a regular salad makes it a small and i have been ripped of my money many times from here.
Thank you, Megan, for giving such great hospitality and service. You made a usual awkward and stressful experience for me amazing. The food was also wonderful. I will be returning. Vegetarian options: They offer vegetarian options including falafel from what I read on the menu. Dietary restrictions: They have a display containing every ingredient that may have an allergan/dietary restriction to it.
They never have sorbet dessert available. Either they are out of them or their machines are not working.
Always great when I go Vegetarian options: Falafel are a great protein options Food : 5/5 |
EDIT: I m back! Yay!!! They got rid of the awful staff and went back to fantastic staff!!! My pita was perfect again. I missed my pitas but the staff they had there were sooo awful I couldn t justify going there. Now I ll be back regularly! The ladies working there today on May the fourth be with you !!! You re awesome! Been eating here at least once a week for 2 years. After today WON T be back! You have to ask over and over to get vegetables. I got the scrapings of the bucket on everything. Don t get carrots - they re usually black and look like they ve been sitting out for weeks. I ordered bacon , paid for bacon and told them to keep it as they don t know what well done is. It looked like raw and slimy. To top it off I think there was more mustard than all the toppings put together. The service was terrible. The last 3 visits have been beyond disappointing. Three times- strike you re out! You lost a good customer today. See ya Oh yeah and it s expensive too. So not good food, bad service and costs too much!
Worst experience here all three of the girls here couldent speak fluent English Asked for a ginger ale 3 times and the one girl still Couldent figure out what I was saying Found the 2 other customers had troubles communicating with the workers also
Worst food Ive ever ordered. Rotten lettuce and no flavour. Disgusting. O rice in rice bowls. Wort ever. Rotten and disgusting!!!!
Best in Town, Better than other location in Abbotsford. Pick ready always on Time, Nice Staff & Great customer service.
The lady so rude!!! Maybe racism!! Should neever rude to any people. Never go againnn!!!! And i saw in the review most people said rude to that lady.
Service is the worst. Cheap on how much veggies they put on. But Service slow only one in the store it took 10 mins just to place an order and then another 5 to make it
*edit because the business wants more info. Nothing here is fresh Even the pickles are dried out. The cheeses look like they sitting out for days. The lesser used veggies have definitely not been replaced in a while. The staff barely even talk to you if you dont tip
Lovely ladies work here, always a pleasure!
Really great food!
Employee nice and helpful
Great food
If i could give zero stars, I would. I come to Pita pit on south fraser regularly after my workout. The same old white lady with grey hair is always there. I dont think ive ever met such a rude lady. Everytime i come in she never greets me or any other customers. I asked for lettuce she said well theres 2 types pick one then sighs and rolls her eyes. Not to mention, the way she speaks to her employees is so rude, Ive seen her yell at the employees. If shes the manager, she needs to get fired. Theres another location by fraser highway. I highly recommend going there. She needs to check her attitude because myself and couple of my friends who also go to pita pit have had similar experiences. I really hope she reads this review because she needs to learn to be kind and welcoming rather than arrogant and rude. Ive read all the 1 star comments and they ALL said the staff is rude and unwelcoming starting from 4 YEARS AGO?? Why hasnt anyone taken action to fire the old lady that works there? I didnt order attitude with my pita pit. Please take action instead of asking customers to reach out to head office.
Vegetarian options: Alot of variety Dietary restrictions: Requests are honoured Parking: Plenty of out door parking Kid-friendliness: Seating was kid friendly Wheelchair accessibility: Easily accessible
Service was ok. Pita was good. I think its under new ownership. Well be back.
Vegetarian options: Create your own.
Staff are amazing when it come to allergies. She was able to help me with the gluten free options and was so knowledgeable. Great food, great staff, will definitely be returning!
Good place to go if u like that tape of food Me and my girlfriend love it mum
Whats not to love? The fro yo is a little pricey but everything is delicious and staff are nice.
Yam yam evrything
I visit almost 2 times every week. They always have fresh food and it tastes good. Great service.
On my quest for a great pita, I found this one to be very ordinary. They are very sparing with their sauces, even when you ask for additional. The best description that comes to mind is DRY. For some this may completely hit the mark.
Always a delicious option when you need a good meal! Service was good and the food is well priced.
Always great sandwiches, quick service, and happy staff!
During a pretty busy rush they struggled to take our order, over charged me after we tried several times to clarify a kids order instead of a regular one. Everyone has days that arent perfect Im sure others will have a better experience
Always such a great experience at this location. Fast, efficient, polite. Great customer service, great food!
I would go to a different location! Never had good service here
Ok food but lacked sauce and direction. On a positive note everyone was friendly and the ingredients were good. Well sized wraps. However .... This was a rather large order $250 to be exact and there was one request for absolutely no tomatoes or onions on all 21 of the wraps and they all came with them except one, THANKFULLY NOT AN ALLERGY. That one that was special ordered was requested to have double the sauce ... it had absolutely none :( A bit disappointed that the simple instructions were mistakes on all of the sandwiches at least the 4 salads were fine.
Super friendly service. Delicious food.
Awesome food
Very bad. I ordered South Stake Double meat and got pita with 97% vegetables.its wasnt even full. Where is meat? Double one?! Hello?
They have yogen fruz!!!!! Best Ever!!!
We like coming here for a quick meal that isnt too unhealthy. Their pitas are delicious.
Well
Tasty healthy fresh....
One of my favorite places for quick healthy food choices great value
Never a bad meal here. One of my lunch time go to places.
They made me along term customer the food was great and the service was great very friendly and very professional I used to eat subway but not any more pita pit is my new go to place for take out
Fantastic staff . I enjoy the healthier foods When im busy
I love this pita pit, there salad bowls are great for someone who is gluten free. Fresh ingredients are always offered. It is always clean and the staff is always friendly. They are also on Skip the Dishes.
I really liked there pita. Its healthy and tasty. Thanks guys for awesome pitas
Wow now that is a lunch pita ..
Loved the spicy black bean wrap will definitely come back here again.
Screwed our orders up! Touching hair and face and then on our food with no gloves. Very dirty store and staff standing around gossiping to each other! We found that theres 2 staff whom were being very disrespectful and rude to a very sweet disabled and handicapped couple ahead of us. They were rolling eyes at them and laughing! NOT COOL AT ALL!!!
Service was good, ordering was confusing. Looking to buy a specific pita, but they amount of additional options they me off. I thought I could just order a Southwest pita and that was enough.
Fresh food & friendly staff
The service was with a smile and the food was great
Wonderful food and very healthy
Love this place. Just one person thr who doesnt smile at all. But no biggie. Food is awesome over all
Rip off for the amount of meat they put in there wraps. Its not just this pita pit, its all of them.
Great food, great service.
The pitas are delicious! And they have excellent vegetarian / vegan and gluten-free options!
Great food, friendly staff.
I personally love pita pit, and this is a great location
This place is horrible They don t even deserve even 1 star Staff is rude
The lady was rude, i had to repeat myself so many times, the smoothie i got my extremely small and not blended well, she gave us attitude Once she finished grilling the filling for the pita she dropped half of it into the grease catcher then continued to grab it and try to out it into my pita, i had to ask her to stop and she gor defensive and rude. Terrible expérience would not come again
Filling and great staff
Really happy with the quality and new plant based selections!
What a joke! Brought our kids here to use their player of the game certificates that they received from flag football and they wouldnt accept it. When asked for contact info for a manager I was denied. Worst customer service ever. You should have seen our kids faces and how disappointed they were.
Ordered a blackberry smoothie. The employee mixed it with plastic wrapping so every sip contained plastic wrapper.
Have they EVER swept or cleaned this place?
They didnt have many of their toppings available, the lettuce was brown and they did not have enough staff. 2 people for lunch time on Friday is very poor planning.
This location is hit and miss as far as service goes. Most of the ladies here seem to hate their job. They also seem to have very little interest in washing their hands which is a problem when youre handling other peoples food. The falafels are delicious though and I love them!
I just got my 3.5 year old a wrap and found a large piece of sharp plastic in it.
Huge fan of how customizable the pitas are! The smoothies and cookies are definatly worth a try aswell. Pretty awesome how there s a 10% off for GoodLife members which is super convenient being right next to the gym
Fresh. Nice staff. Great for a quick lunch
Ive been to many Pita Pits and admit this is probably the location with worst service. Floors need to be cleaned, lots of ingredients missing or not fresh. It was 2pm and go to get cookies and they realized now they only had raisin cookies.
The only reason Im giving a 4/5 is because of one man. Hes a tall buff red head who made both my fiancé and I extremely happy with the customer service and food. If only he could work there 24/7 we wouldnt go anywhere else. We love pita pit but the customer service is one the worst Ive ever come across. As a person who also works in customer service I gotta say this was just awful... No one should have to feel uncomfortable ordering food or being made to feel like a hinderence when asking for something to be put on the grill. Im not sure if its a requirement to hate the job and everything around you to work there... That being said I continue to go to this location just in case we bump into that guy again, hes restored faith in pitas for us!
Very good experience. Food is so good I love the fruit smoothies! Only go when the big brown eyed girl is working because she is very nice and never ruins my pita! Everyone else breaks it somehow and makes it hard to eat. Highly recommend
Love my pita pit fresh veggies and the girls/guy on shift are extremely outgoing, fun, and friendly. Best pitas I have ever had
The worker Shayla provided much help and care to me, i felt like a valued costumer.
Need more then 2 staff workers on at lunch time. We stood in line for 15min without being served. The 2 girls working today were pretty new and very slow so the line up was almost out the door. Food is always amazing, but service lately has gone downhill
Service is prompt but tastes like there are chemicals (e.g. MSG) on a lot of vegetables that they serve as use a lot of pre-packaged vegetables such as lettuce that comes pre-packaged. Also know they do not wash vegetables before serving them in their pitas to customers.
Quality fast food with lots of veggies.
Very cheap, their chicken is barely a quarter of half of a breast and i ordered their large sandwich.
I dont have a problem with the food served here; I find it pretty tasty. Unfortuantely, I avoid going to this particular location because the service is terrible. I have been to this Pita Pit 3-4 times in the past and have had to deal with incredibly rude employees each time. The last time I went, the employee serving me ripped the pita and did not offer to remake it. I dont know who hires these people but they have no customer service skills or any social skills in general. With their tone and facial expressions, you would think they would literally rather be doing anything other than working at Pita Pit. My last experience there was fefinitely the worst. The girl not only ruined my pita but interrupted me every time I tried telling her what I did and did not want on it. I did not order attitude with my pita, thank you very much. IF I decide to eat here again and am treated this way, I will let the manager know about this issue.
Love it!
Food is decent, service is awful.