300 Veterans Blvd #311, Airdrie, AB T4B 3P2, Canada
Welcome to Edo Japan! Stop by our street front restaurant in Airdrie Crossing Mall with access from Veteran’s Blvd NE or Gateway Dr NE via Main Street North in Airdrie, Alberta. Located next to Tommy Gun’s and near the Real Canadian Superstore. Plenty of parking on site! Satisfy your cravings with a sizzling hot Teppanyaki meal fresh off the grill, or enjoy hand-rolled sushi, bubble tea, ramen, and more! Edo Japan is a Canadian founded, Japanese-inspired restaurant chain. Browse our menu online, or on the Edo App, enjoy dine-in, take-out, or delivery!
Unfortunately I didn’t get to order and went elsewhere. They have no clue what is happening in their lobby. No control of walk in traffic vs online orders/delivery service. Front staff working with their heads down eyes on the floor. Sadly very poor service was only person in line for walk in service, people there had already ordered and were waiting for their food. I waited 15 minutes wasn’t even acknowledged.
My order is always wrong, skimp out on veggies compared to some other Edo franchises, tastes bland, broccoli isn’t always cooked enough, I paid for double veggies with the chicken dish and beef has the same if not slightly more, containers are half full maybe an inch of food, waste of 30$.
This Edo Japan location is the BEST!! Absolutely spotless!! Service was above and beyond!! 4 different team members and the manager checked in to make sure myself and other customers had what they needed. Excellent!
I love this location so much! The food is always amazing. The employees are so hard working and Friendly. Me and my family always have the best experience here! Food always 10/10 employees very hard working and polite.
Food and Service are great! Restaurant is clean and cozy!.
Not a bead set up. Missing a lot of options and the customer service was okay. Food quality was the same but didn’t feel like the wanted to go above and beyond lol
Trying to get my noodle kick and I ordered the largest yakisoba with mushroom only and 4 scoops. They totally delivered a tasty bowl of noodles and beef. My only issue is this bowl is barely half full let alone the lost space on the bottom. This is supposed to be the largest super-sized option. Call me a hungry boy if you will but I would have expected this bowl to be closer to the rim with their delicious noodles. Had it been full they would easily have 5 stars. I just feel when someone asks for the largest size they should make an effort to oblige even at extra cost options.
Great experience here. Come here with family on a number of occasions. The staff are always calm, and make it a very peaceful experience when eating. The tables are always clean, and spotless each time I eat here. Despite even know it's not like other real authentic Japanese restaurants in Canada food here is almost unbeatably delicious. Great experience here overall.
Very nice. Welcoming
Not a bad place to get food price point is fair. It s just very bland and flavorless
Friendly and smiley lady helped me this morning. I like going to this location :)
Kathryn treated my family and I like a 5 star restaurant. Couldn t recommend more!
Was served raw shrimp on an 8pc tiger roll. Called and spoke to to the store, no one cared. Addressed a man at the counter on my next visit, didn t care or would not share or allow me to chat with the store manager. Disgusting and reporting to the food inspection agency,
Good food good prices. Thankyou
Food is absolutely amazing, great staff and amazing prices
Always a good place for a fast and tasty meal.
I was having a very difficult day and went here for dinner. The staff there were very friendly and overall very attentive. The staff came over and asked how my meal was and even helped me clean it up after. It was very fantastic. Thank you.
Clean store, friendly service. Bit small inside when lots of people are eating but it works. Parking: Shares a parking lot with Wendys, Burritobar, Opa, Barber and Boston Pizza.
Very small portions for the price you pay.
We ordered through Skip the dishes at this location. When it arrived, it had been packed so poorly that the sauce had leaked all over the bag. We went to the Sierra Springs location and they helped us out with new sauce, bag and an assurance they will call the original location. When we went to eat, the gyoza was charred something fierce and one of the yam rolls was yam on the top and beef on the bottom. This was for someone who is vegetarian, so its a good thing we caught it. Make the trek to Sierra Springs Edo, where they know how to take care of a customer and know what theyre doing.
For sushi and Japanese food or drinks this is the best place to enjoy . The owner and employees are very much friendly . The place is neat and clean too ... Dietary restrictions: You can ask them for gluten free food or special food if you have some allergy . Parking: Free parking Kid-friendliness: Kids love to enjoy their special diet which they call kids special ... Kids get chocolate and juice in their special diet ..
Somehow manages to make the BLANDEST food possible. Everything including the beef tastes like literally nothing. So disappointed
Went in for lunch take out. ,Ordered two meals ,both with chicken beef and shrimp, One wth rice one with fat noodles and spring rolls , i get order and ,only one meal. .Then they proceed to fix order and. I get the rice meal wth no beef or chicken just shrimp not sure if they didnt understand or what the issue was but i will not be bac, ill stay a loyal customer to the airdrie south side edo where ive always had great service , thanks but no thanks
Cleanliness could be better , food was ok but could tell it was getting a little old and service was hard as staff didnt know the menu items and had to keep looking to see if it was even on their menu
By far the best Edo Ive been at, twice now. Both times great food but more importantly Great people! Staff are so friendly and helpful. Wheelchair accessibility: In front
Food was great but the guy at the register seemed to have a bit of a chip on his shoulder. Asked if I wanted to double the protein, I said no, he then added anyway. Asked him to remove and he seemed taken aback... my advice is to just watch your order on the screen when they input it. Minor in the grand scheme of things really. Still worth the visit though!
So good! Best edo in airdrie. Service is excellent
Had a disappointing experience at this Edo location. The quality of the food was good as usual. However, my entire order was wrong. I was charged extra for something I did not order or want and I ordered something extra that that I paid for but wasn t provided.
Our meal was disappointing. We had the veggie meal and was all rice and little veggies
This is, by far, the WORST Edo Ive ever eaten at. My maki rolls were half the size they would be at any other location, the avacado in them were underripened, and the rice was overcooked.
Very clean restaurant, food was fresh and staff were efficient.
Terrible service. Workers who can t be bothered to listen carefully to what a person is trying to say. Very disappointed in the rude and dismissive service at this location! I d give zero stars if that were an option! I cannot speak to the quality of the food at this particular location as I chose to vote with my dollars, and take my business elsewhere!
Location on Sierra springs is 100x better! Worth the drive no matter where you are in the city. Staff is nicer, food is better and my order is always right there. At this particular location (veterans blvd) I am always given rice, even though I order yakisoba noodles. They advertise mushrooms being in my dish, but this Location never adds them. Rude employees, horrible customer service, dirty establishment and mediocre food. Disappointing. Wont be back to this location.
Clean inviting restaurant with wonderful service, love seeing youth working and enjoying their job! Their is nothing on their menu that we havent tried and we love it all! Appreciate being able to get extra sauce on our dish at no extra charge & be able to buy a bottle to take home!!!
decent food but no one speaks english
SLOWEST SERVICE IVE EVER RECEIVED AT AN EDO. BRUTAL WILL NEVER RETURN
5 of us one order. Two orders came out. One was wrong. 2 more came out and one was totally missed. They rectified mistakes quickly.
Staff always go above and beyond for our sushi loving daughter
Amazing service and good food
Great service but portion size wasnt as much as other locations
Okay so I love Edo and I get food from various locations all the time HOWEVER this particular location (Veteran s Blvd) has got to be the worst one BY FAR! I will on purpose go out of my way to get my Edo from the Sierra Springs location in Airdrie. This location is really cheap on their portion sizes and they always skip on the sauces even when I pay for the sauce! I think putting more effort into customer service and actually being consistent with other Edo locations would really help! Edo is great but this restaurant is ripping off its customers
Great food
Nice and affordable
Great ok
Loved meeting the manager, he dropped by to ask us how our meals were. They were yummy the veggies and were perfect.
So slow . And very rude
0 star reviews. I order for pickup at 7:35 nd 7:55 order is not ready. Nd when you ask for refund they give you someones number for refund and when you speak to them they abuse. Very nice services. I am not even sure edo japan is refunding me or not.
Great food as always. Was super busy and backed up with skip the dishes orders so had to wait a bit.
We visit Edo quite often. Fresh rise, veg, beef or chicken and sushi. Not all Edo are created equal and Airdrie has 2. The one on yankee valley near hwy 2 is the one we visit. The bento box with tempura shrimp and California rolls is my fave with beef or chicken or both. My wife likes a sumo sized chicken rice combo herself. Its great food, service is great. Never any issues with the food and the store is very clean. Since covid restrictions are easing. More and more people are easlting in the store now. 5 stars, no hesitation to eat here whenever we want edo.
I am regular here. The service is perfect. The staff are really amazing. The food is delicious nothing much more to say.
Fresh and delicious!
Always fresh and hot from this place. My family made it my turn to drop in and order supper yesterday night and the friendly girl at the till helped me figure out the order because I know nothing about Edo.....until now
Always good service and quality at this location
Don t even have my food yet but I have my drinks. 5 stars for plastic straws.
The food is consistently good here. They don t skimp put on portions or veggies, or on sauce. Even though it s a self-service dining style, the workers behind the counter still came up to customers eating at the tables to ask if they needed anything else. Good service!
We were looking for a new supper stop along Highway 2. Ordered our food and then waited over 20 minutes. People who came in 10 minutes after us got their food first. Food was good, but we won t be back.
Long wait time which is okay during lunch rush but I asked for sauce on my dish at the beginning of the order and then again when they didnt give me any when it was handed to me. I asked again they took it and put sauce on. I drive home open my dish and no sauce. Dry rice and meet due to no sauce. Hopefully this is a one time thing.
Stopped in at this location on my way to Calgary, staff was so pleasant, restaurant was very clean and the good was delicious as always.
Very friendly staff, excellent service, great food!
Your prices have gone up and your portion sizes have gone down.
I like Edo a lot. The only reason I didn t give 5 stars is because at least 50% of the time I find either bones or something very bone like in my chicken rice bowl. I get rice, chicken, and the veggies minus mushroom. It is very hard and pointy like a bone. Obviously cooking with chicken, it happens and I understand nothing is perfect. Just thought I d give a heads up to the owners/customers that bone is being found quite often
Prompt service and attention to detail. Enjoyed my meal
Such a clean space! Very fast, friendly employees, they definitely take special care of their regular customers (Im not one I was just passing through) I noticed them greet the person behind me by name and help her to her car. Really lovely to see such care. The food was delicious too. They were able to do their teriyaki meals without sauce (both soy and teriyaki) due to our corn and wheat intolerance. They had their sushi rolls half price (Sundays except Alaskan) and the staff was pleasant and fast considering they made everything to order. The bathrooms were impeccably clean as was the restaurant. Will stop here again!
Great food and service
Great Service. very accommodating to my allergy thingy request. Huge and very clean washroom!
Good quality food and service..
With the portions they give you can t help feel ripped off.
Ordered the Sumo Sized Beef and Shrimp only to get home and Discover a regular sized meal and than ontop of all that while eatting i got 3 long hairs in my food and that was it for me I couldnt eat it after that. I threw it out as i was absolutely disgusted.
Five stars if you bring back tuna
When I went to order I asked for Chicken and Shrimp on white rice for my wife. He asked how many scoops I wanted and I told him zero. He repeated the question sounding very confused and I told him I want no extra scoops after. After going back and forth with him a couple times about how many scoops I wanted he put zero on order. After getting everything I ordered, we found they put 2 extra scoops on my wifes meal and only 1 on my Beef Yakisoba when I ordered 2. Not to mention my noodles were still hard and my spicy salmon sushi didnt have any spicy mayo. This is a first, because usually they will just unload the bottle of spicy mayo on top of the sushi. Pretty done with this place.
Top shelf food, delightful staff.
It has gone downhill in the last few months. Went in to order my take out. 4 different people came in, ordered and had left by the time I recieved mine. Staff didnt seem to care it took 25 minutes. I dont expect fast food but that was terrible with no acknowledgement. Unfortunately I will now eat elsewhere.
This is not how edo is supposed to taste more then one time will never come back gross for real
Worst experience..it take ages for them to make simple sushi roll. Waited 20 min came back home with no cutlery..i mean this is not how you serve customer.. menu says something and you wont even find that in your food..they dnt care about customer service. .not recommended atleast not this location.
This establishment has better customer service than most fully staffed restaurants. 10/10.
Clean environment, delicious food and friendly staff
Everytime I come to this location service is really slow, def be going to other locations in the future.
Fast. Clean. No nonsense store. Its Edo so you know, dont expect authentic Japanese cuisine. But itll do in a pinch and a craving.
The food and portions are different here than other Edos in Airdrie and Calgary. I find the staff that cook dont give much effort in the quality of the food they serve. Its a hit or miss here; usually a miss where portions are smaller and theres a lack of flavour than their other locations. Id rather visit the Edo in Sierra Springs over this one; recommended - generous portions and most of the time I am happy with my meal!
Great service. Very clean. Food is very good.
Good food great service
Extremely RUDE never again
Great customer service! Yummy food. New look and offerings. Will definitely be back!
Save yourself some time and go to the other edo location in airdrie. Ordered my food ahead to try to save time, got there at the time it said the food would be ready. I ended up staying 30 MINUTES AFTER the time it said my food would be ready just waiting. I got asked for my name 5 separate times and my food was still not made. The staff at the other location are much friendlier anyways. Food is still good, but the service needs a lot of work.
Delicious. App works seamlessly, food was hot and ready and tasted great!
Great Edo, staff are caring and conscientious.
The food was ok I guess. Nothing spectacular. The service was decent too.
Friendly staff and good food
They were able to do their teriyaki meals without sauce (both soy and teriyaki) due to our corn and wheat intolerance. They had their sushi rolls half price (Sundays except Alaskan) and the staff was pleasant and fast considering they made everything to order. The bathrooms were impeccably clean as was the restaurant. Will stop here again!
absolutely terrible customer service. Ordered a noodleful bowl as I always do. I eat at Edo pretty often but had only been to this location twice before. I always order it the exact same way. Chicken noodleful bowl with 3 scoops of teriyaki. As I got my bowl, it was more of a soup rather than a noodle bowl because there was sooooo much teriyaki sauce. I tasted it before coming to any conclusions and the sauce was way too overpowering to eat. The cashier could see there was a problem so he came over and asked me if everything was okay. As I told him that there was just way too much teriyaki and that I always take the same order, he argued with me then proceeded to go to the cook and ask him if he had made my bowl right because I was complaining . I never usually complain about my meal and it gave me anxiety to do so. Before he approached me I was even debating just not saying anything and just leaving. The employee was very rude and made me feel as if I was in the wrong.
Such a clean space! Very fast, friendly employees, they definitely take special care of their regular customers (Im not one I was just passing through) I noticed them greet the person behind me by name and help her to her car. Really lovely to see such care. The food was delicious too.
Tasty, I like their sushi. Place is bright and clean and staff are friendly.
Nice place food is pretty good
Teriyaki Chicken itself tasted great as always but the order taker did not understand English very well and was difficult to understand, making communication difficult. Veggies were limp, not well sauteed and tasted gross. The cheap plastic chairs belong in someones backyard, not in a restaurant! I prefer the EDO Restaurants inside a mall where you get to watch and interact with the line cooks... and frankly, i sort of expect the cooks to be Asian not East Indian (it is an Asian restaurant after all.)
Best staff ever
great service!
Came here for lunch and it wasn t busy. Doesn t surprise me now, In hindsight I Can see why. They barely give you any protein. They give you mostly rice. They even skimped on the veggies. I got two broccolis.... yes I counted. I ordered extra mushrooms for my son.... I showed the lady and she said she did put extra.... she didn t. Don t come here, unless what you want is rice.