McDonald's in Airdrie

I got a Coffee Frappe that tasted expired bruh

Never again

Im loving it

The building is gross, I tried to use a gift card but they scammed me and said it was inactive. GO TO AN OTHER MCDONALDS!

Went Saturday night and the staff was the best Ive ever had. Flurry was actually mixed such a great experience

Thanking Hechem for the excellent customer service and his patience and attitude always!!

This Charesholm McDonalds is a step up in atmosphere compared to most McDonalds. Congrats to the team, they were friendly and worked hard to make the McDonalds experience better than a normal fast food restaurant. Kid-friendliness: No playing centre but they have some cute short tables, my kids loved them. Wheelchair accessibility: Seems great to me

Went through the drive thru with my daughter, noticed that all the employees who were working with the food in the back had no hairnets on, not tied back no hats!! This is disgusting considering youre working with food!! Will never go back

Honestly.. it is very sad when your big Mac bun and burger pattie are the same size as your kids happy meal burger, just with an extra pattie and an extra half bun. Shrink flatiron... With a extra kicker of high costs

Over priced.

Awful experience. Staff yelled at us when we asked where our food was after 20min of waiting and watching multiple people come in after us and get their food. And then they couldnt even get the order right and got madder when we told them it wasnt right. They were too busy chatting with a former employee to worry about getting orders done and accurate

Breakfast sandwiches were good. Many staff but all but one were serving the drive though. Which means the 6 customers at that time had to wait long.

You guys never get the order right. It s brutal. It s not that hard to do I worked at a fast food restaurant as a kid. This place needs better management and better employees. $40 for three meals and neither was right. Pretty much unacceptable

Service is terrible they mess up order almost every time.

The girl who serves in the car is very rude and does not serve well

Not really that good. I only go if nowhere else is open. Thats about the only reason to

The staff was really friendly especially the manager but the food wasn t great

Every time I go they don t give me my complete order or they give me someone else s

Brutal service. Everyone is to busy talking rather than serving customers. Management is a joke to. Focus on the in store customers, not just the drive through customers.

This place needs love and business guidance if Head office isn t helping maybe the local chamber can offer some advice I feel bad for the staff In 4 yrs of living near by absolutely is the worst McDonald s thought would try again this morning used the app for pick up they were out of one of items so when we picked up they said order failed due to needing a substitute so they go converted app order to a in store one and said I had to pay as credit cardapp order didn t complete so I paid debit Went home checked my credit card app and charges were out through so paid twice by the time i ret d back different manager he refunded me I said it was an effort to return he did nothing else to compensate us Lost my business for good now

As always, great food!

Above average for a McDonalds. Food was hot and yummy, restaurant was clean and employees were friendly

The service and time to get food is very poor at this location.

Please for the love of god get more vinegar in stock.

We went to the counter to order our food and I ordered egg McMuffins and my husband was trying to order but for some reason you have to watch an ad then it shows the menu what s the purpose of ads just show the menu. The preparers could handle the food better instead of tossing it around.

I went in early morning for some breakfast. The staff is really kind, they made sure to serve with a smile. Felt good

Good customer service fresh burgers

Stopped by here to grab food on my way home for myself and kids. Fries were hot and fresh, good burger, quick service, and the teenage girl who brought out my food had a smile on her face and was pleasant to deal with and I even had fries and napkins in the bag.

THIS IS THE WORST MCDONALDS IN AIRDRIE. Food and service is terrible, AVOID!

Worst food out there

Consistently the worst location

I always enjoy the service of Gifty the shift manager. Shes really kind and respectful. My babies love her so much and called her the kind manager @Yankee McDonalds. Keep doing the great job. Hope she will read my comment. I never do reviews but she really deserves to know how good she is so she can keep up the good work. Kid-friendliness: Gifty is patient with my kids and really attentive to their needs.

Like always. Great

Food was fine, service was trash. Whoever that lady was on drive thru at 4pm today? Relax maam! There is not a single person in this entire line except us, why on gods green earth are you yelling ANYTHING ELSE through the speaker when i m trying to tell the driver my order for 5 seconds. Straight up just rushing us for absolutely no reason in the world. Sorry you were having a bad day girl, but damn, relax

The iced coffee was a little strong today

Liked it a lot. PURELY. DELICIOUSLY. THE ICE CREAM IS VERY DELICIOUS AND THE NUGGETS AND POTATOES.

Slow service waiting for just for 2 cofee 10 minutes How to make

Havent gone in a while, so I thought Id try it again. Good milkshake, that is all. They sure dont take pride in flavors anymore. Not returning.

As all the McDonalds do they take your order off the up next screen around the 5 minute mark. I continued to wait an additional 15 mins to get my food for a simple 3 person meal. The kids pancakes were cold by this time, forgot to add the childrens fruit substitute (this is very common). The staff was avoidant and non apologetic for either the long wait time or the missing/incorrect food. Poorly run, the McDonalds franchise as a whole has a internal problem with staff wiping orders off the screens Its extremely confusing for all customers for picking up, not knowing where the orders are at in the queue or if it has been given out. Staff can use training for interaction with costomers

Not bad service at all. Cheers

I m very disappointed 2nd time this happened to me I order happy meal for my kid. And I said please no patty only burger and cheese. But they give me patty and cheese only . No burger. I say that again and again many time so they can understand. So I don t know they don t understand me or why they did this. I want to post pictures of that also but there no options for that. It s happened also in this location. 401 Coopers Blvd SW #900, Airdrie, AB T4B 4J3 Vegetarian options: Vegetarian tikki for burgers

Very messy

You charged me 9$ for an egg muffin and coffee with a fruit and fibre muffin, and to top it off the coffee tastes like hot milk water!!! When is any one ever impressed by McDonald s? I should have known better

Not so much to be said about their food - it s a McD! Don t really fancy the serving style of the wraps

I ordered 6 piece chicken nuggets but they only gave 4 chicken nuggets

Worst mcdonalds ever. Service is so slow. Waited 30 mins for 3 cold drinks

Has been on a downhill spiral for a while. No ice in drinks, food is usually cold. Very inconsistent quality and service

Drive thru experience No ice in drink = warm drink Cheeseburger - no care, cheese half on, pickle folded up, = I have to rearrange Overload of salt = shaking salt off fries to eat (I usually get extra salt, not needed) No napkins = greasy fingers There is no care to the quality of food Avoid this McDonalds

Asked for no pickle and got 3 ...I have allergies

The burgers are always wet for some reason, not greasy just moist. Like they crowded and let the melted juices boil it instead of fry. The coffee is more an essence of coffee, could probably count the amount of beans they used on one hand. I dont know why I keep thinking this time itll be better, after 20+ chances it never has been. The fries are yummy.

Food was exactly what you d expect for McDonald s. The fish fillet was horrible but I needed to try it to make sure. The bite I stole of my husbands Big Mac was the most mediocre delicious bite I ve ever had.

Garbage

This location has a bad habit of marking your order as complete and clearing it off the board before its ready, forcing the employee to call out your order number when its actually ready defeating the purpose of the order board.

Used to be good but lately the coffee tastes like they reused the grounds, watery and flavourless :( Hash browns are cold or undercooked half the time. Drive through service has totally lost the concept of Fast Food. Food : 2/5

I ordered a quarter pounder with cheese meal without the onions or mustard. It came with both ingredients on the burger. I also had to wait 10 minutes and was given the wrong order.

Every single time I have ever come through the drive thru to get an ice cream, the machine is broken. Not once or twice, at least 5 different times. I wonder if maybe the staff just arent filling it. Ridiculous.

This is the only McDonalds Ive ever been to where they consistently ask you to pull up to wait for your order when there is absolutely no one behind you in line! Ive gone there on at least two occasions where they said they were waiting on fries, asked me to pull up, waited at least 10 minutes both times and when they came out with my order.... the fries were cold??!!!

Most terrible McDonald s I have ever been to. Ketchup was empty seemed like no one changed it for days Filet patty was cold and fries were also cold. Lobby was dirty, tables and floors dirty. Seemed like there was a leak coming from the restroom as there was a stream of water going all the way into the restrooms. Staff was not professional at all, were talking about who gets hours and who doesn t at the front counter. Also one worker was complaining at the front counter why he had to wash his hands and no one else had to . Do not go here

Big mac was sloppily put together and cold fries were warm forever to take my order and it seems that the big mac aint so big ... I guess they call it shrinkflation. Any other hamburger joint is 100% better.

This McDonalds has to be the worst McDonalds in Alberta.

Small community of Cochran Alberta, the McDonalds was clean fast plight. I was happy especially with their speed I havent seen that in a while, seems to be lacking at a lot of McDonalds restaurants nowadays, and everything I noticed was how quick they were to the till and not ignoring the till the inside customers pushing me drive through a head through a quick on the till theyre pretty quick I was happy.

Man they will mess something up every time. But they do it with a smile.

Shelly was mean :(

I want to give this review and a power up to Ryan, he is the nicest person at the McDonalds he host us with a smile and didn t even had to ask for Ketchup!

Just waited 10 minutes for a chicken nugget meal and a cheese burger kinda ridiculous at 7:00pm

Ok

Didnt warn that there would be a 5 - 10 minute wait until after payment was made, wouldve forgone the hash browns if they said wed have to wait for them prior

It is disappointing that the cleanliness of McDonalds restaurants is no longer a priority. This location in particular should be closed and given a deep clean!

Drive through.. the person taking the order was not concentrating. He muddled the order 3 times. Then messed up my change as I paid in cash and he clearly was not used to that. Then at the.pick up window it was discovered that half my order had gone to the previous car.. and there was an unnecessary loud conversation about why... before finally re doing my order. Again it was wrong, and on top of that, I had to wait for my decaf coffeefor over 10 mins at the window. By that time the folks behind d me were frothing at the mouth! All in all a dreadful experience... sorry!!

Sitting in the drive thru 45 min now Still waiting The guys in the other lane are waiting as long Its become a joke now but we will see how long it takes We will keep yall posted......unbelievable

Every time I ve decided to venture to this location for a McFlurry the machine is broken or down . Save yourself the trip and go to Dairy Queen across the street.

bathroom was dirty and took several minutes to get my order placed. they expect everyone to use the kiosks. I want to deal with people.

Slow drive through. Had to repeat order.

Fries wete way to salty, burget was cold

Im getting tired of the poor attitude of alot of McDonald Staff. Just feel no one takes pride in there jobs anymore. Sandwiches just thrown together, people not paying attention when loading food into the bags, missed items. I feel it used to be alot better.

Literally the worst McDonald s I have ever been to. Forget modding your order they ll get it wrong. Or burn it. Or not even put it in the bag.

Staff is good, restaurant is dirty food is typical mcdonalds food. You can smell this McDonalds from miles away meaning old grease

Nothing fresh. Sometimes breakfast sandwich is edible. Fries lukewarm. Disappointed.

McDonald s ice cream machine is broken again. What a surprise. Seems to happen way too often.

We have to check our order every time to make sure they didnt forget the food we ordered or gave us the incorrect option. Almost every time it is wrong. Its Mcdonalds after all...

This is simply the worst place where I have ever bought food everything just smells very dirty But I just have no words I do not advise anyone to come here

Got sick & it always takes forever going through the drive thru

Most of the time they forget part of the order.

Thank you for the cold McMuffin. Doesn t Alberta health regulations state that food should be held at minimum 60 Celsius? I would question it reached body temperature. You re going to get somebody really sick.

Was very disappointed with the McRib sandwich. Restaurant was clean but inside service was quite slow.

In my opinion, the most efficient McDonalds in Airdrie. Fast, accurate, consistent quality.

I went there few minutes ago, I ordered pancake and a mocha. The service was a bit off. The cashier was asking us to pay for a different order and when they handed us the drink the whipped cream is everywhere in the cup. We had to asked for more napkins to wipe it off. When I opened my pancake, no butter..

Lobby is open 24/7 which is fantastic for commercial drivers who can t fit their vehicle through the drive-through. Service is always fast.

They spat in my sprite.

Very slow service. Waited almost 25 minutes for a coffee. McDonalds service is not as good as it was years ago. They have become slower and slower over time. Staff were wearing gloves handling food in the kitchen. I am not picky but wondering why? Food

McDonalds is McDonalds... for the most part you know what your getting. Obviously there is the few outlier where - oh god stay away... but this isnt one. Its definitely busy consistently, and either a large staff or high turn over. I dont see regular staff there like I do at the edmonton trail location. Its always been clean when I go inside. And very rarely do they get items wrong on my order when I use the mobile app (I usually order for 5-6 people and some want no onions, some want plain, some want extra pickles etc). I find that this parking lot is better than the Edmonton trail, and easier to get to (edmonton trail 1 way situation is a pain if coming from the south). The only reason I avoid this one is if there is traffic issues with Yankee blvd. Also doesnt seem to have a high school lunch rush like most McDonalds... its just consistently busy all the time though. No play place for kids if your wondering. Parking: Its located in a strip mall, so lots of additional parking. I think because of the fast food nature of it, Ive never had trouble finding a spot right infront of the restaurant though. Kid-friendliness: They used to have a games day. Happy meals always a win. No play place.

Usually its been fine. But over the last few months its been getting worse. I pay for extra condiments and they are not there, no utensils, or incorrect items. I know its fast food, but details still count. They also havent answered the phone whenever Ive called to try and ask for the missing items. :(

To go order, drive through...

Waited 30 minutes in drive through, double line drive through, other lane kept moving. Took me 40 minutes to get my food. Very slow service.

food is always cold, fries are old, and they put way to much mac sauce on that it drips out.

Wow. Bad and slow from start to finish. My expectations were low and the lack of attention to cleanliness, slow service and food prep is an embarrassment for the brand.

Had to wait for the rush Nota problem thats just the time. My issue is that I was told they didnt have change (paid cash) and theirs nothing they could do.... I got nothing else to say. Im upset.

Came through the drive thru early this morning, turns out Tangerine happened to be making changes to their banking app, and I needed to make a transfer, so I couldnt pay. Told the employee at the window I had to cancel the order, and he pulled out his own card and paid for me. Thank you again, stranger, you didnt have to do that. I appreciate you :)

Worst Macdonalds ever wait 20 mins for my food then it shows up and my breakfast sandwiches awe open and scattered around the bottom of the bag like a disassembled build a bear my hotcakes were cold enough to re-refrigerate the butter ...hashbrowns were good

Friendly staff ..quick service..good food.

I waited 20 minutes along with 8 other cars for a snack wrap. They wasted my time and money because I had to leave to get to an appointment. On every other occasion they tried to over charge me for pop because this restaurants cash registers dont recognize when Im ordering the dollar drink special off the app. I wont be visiting this establishment again. They have zero customer service and are very poorly run.

Another disappointing visit. Pulled these white tomatoes out of my McWrap. This place is consistently bad. The McDonalds across the highway is way better. Food : 1/5

This place cant get anything right. I have had at least 7 order this year alone missing items. Fries, drink, toys, you name it. I once yelled at the manager in front of all the employees because they all dont understand checking your orders. Everytime I go through the drive through they run out of fries and ask for me to wait. 15mins the last time. Meanwhile 10 cars went through no issue and still forgot the nuggets in a happy meal. I once order 3 happy meals with apple juice, they gave me water!!!!???? IDIOTS.,..Inside the tables are dirty. Now I report them to corporate every time.

I ordered the 6 piece McNuggets meal through the app and they delivered within 30 minutes. The fries were nice and warm and my meal was in tact, no spillage etc. I do find that you have better results when you order for delivery versus in person. Food : 5/5

Staff are rude at this location, they never keep up on cleaning their lobby it s so gross I refuse to go to this location again very time I ve been inside the store it s disgusting! Management is rude when brought to their attention, orders that are made here are never right and made so sloppy it s so off putting and disgusting to eat! Again just horrible staff! No cleanliness! And nothing gets done! They park you everytime for anything to save their own drive through times! Someone is going to get sick from the food with how horrible the inside is looked after! Because it s not looked after their nothing enforced! What a shame! Done getting take out from all McDonald s!

Its McDonalds, for fast food for kids is good.

Macdonalds is a place I go often anymore only with the grandchildren. Kids dont care about how good or bad it is. My chicken sandwich was lukewarm and the bun looked like it had been sitting squished with soggy lettuce and mayo. The restaurant was not very clean and our table was dirty. The counter staff were not overly friendly and did not give me the idea come back anytime soon. The prices were not worth what I got and so expensive foe what you got.

My go to midnight snack

Its fast food so says it all right there but it is a go to when I have cheat meal

Nice clean store. Very friendly staff. Often have to wait for smoothies and the ice cream machine goes down often

I ordered a BLT bagel. Got a sausage bagel and the bagel was stale. Didnt have time to return it so it went in the garbage. Not impressed

Food was cold. Fountain drinks broken. No ice. Warm drinks. Kiosk printers dont work.

if you wanna wait 20 mins for your order and get a frozen poutine 2 times in a row this is your place horrible staff extremely dirty and after the second time I went in to get a refund they where extremely ignorant about it place is a joke never get my service ever again

the worst fries so soggy

Compared to Ukraine, the quality of food is much lower. The service is very slow, the tables are dirty, they dont bring them by the number, the kitchen is full of dirt. This is the worst place Ive ever been.

The drive through was correct, and the wait was not too long. But the fries were not fresh and the cheese burger tasted stale. Like it was left over from lunch / under the heat lamp too long.

Its only been this year Ive had issues with this McDonalds. Previously it was OK. This year, Ive had moldy food in a wrap, and now another time, it tastes like an employee smoked a joint and didnt wash their hands before making the food. I get it. Its McDonalds and the standards are low. But I cant imagine bringing a child here.

WORST EXPERIENCE EVER!!!!!!!! Tried to order in and couldn t get service. Used drive through, again a long wait. Then manager was rude, walked away from drive through window. We ordered 2 McChicken burgers, 10 nuggets with sweet and sour sauce, fries, black coffee and a root beer. We received two buns with lettuce -no chicken- bbq sauce with the nuggets and the rest of the order was good. They kept trying to add a McCrispy which we kept saying no to. WILL NEVER GO BACK!!!!! DO NOT GO THERE!!!! Bathrooms were out of order and disgusting. Hand dryer didn t even work!!!!!

I got food poisoning last night from here. I ordered a poutin and a chicken snack wrap and I ve been exploding from both ends ever since. Would not recommend eating here.

Cold fries again......