OPA! of Greece Sierra Springs in Airdrie
122 Sierra Springs Dr SE #201, Airdrie, AB T4B 3G7, Canada
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Worst service and worst food the lady in front of me who make my order she is such a arrogant she even not make wrap properly all time when i came the guys who work there they know how much quantity have to serve but she is the worst its a dry wrap totally i have to just throw it 👎🏻
Staff was friendly, food was good and prepared quickly.
I recently ordered wraps, and while the bread was thicker than expected, the filling was absolutely delicious! (Photo attached)"
I ordered a chicken souvlaki and salad, the chicken skewer was missing and I had to drive back to the store to pick up. The second meal was supposed to be a beef souvlaki and salad, received a skewer of lamb instead, and the tzatiki sauce was missing. Make sure you check your order before leaving the restaurant.
This location has become a favorite of mine.. It's always clean.. The food is always fresh and consistent.. The staff is always friendly and helpful.. they have a greet additude even when they are super busy or serving just a few customers.. This location is also handicap friendly.. Great place for one or a group.. Great job to the staff at OPA!!!
Review for OPA, Airdrie on Sierra Springs I recently visited OPA and found the overall experience to be less than satisfactory. Upon entering the restaurant, I encountered a noticeable delay in service. Despite standing at the counter for approximately 5 minutes, the employees engrossed in their work failed to acknowledge or serve me promptly. This lapse was surprising and, frankly, a tad frustrating. Having been a General Manager in a car dealership, I've been trained to prioritize customers present on the premises. I'd expect a similar ethos in the hospitality sector. However, this visit didn't quite meet that expectation. To make matters worse, the Calamari I ordered left much to be desired. It was noticeably dry and lacked the freshness that one would anticipate from a dish like this. This was especially disappointing as I had recently enjoyed some exemplary Calamari in Montreal, making the contrast even more stark. Though I must mention, the rice accompanying the dish was prepared well. While waiting for my order, I noted the cleanliness (or lack thereof) of the establishment. The table where I chose to sit was sticky to the touch, raising concerns about the overall hygiene standards maintained by the restaurant. It's worth noting that I had previously ordered the same dish from this very establishment via Skip The Dishes and was met with a similar experience - the Calamari was dry and lacked flavor. I had hoped that dining in might offer a different outcome, but unfortunately, it was consistently disappointing. While I understand reviews might not sway everyone's opinion, I believe it's essential for establishments to take feedback seriously. I typically provide reviews based on fair assessment and only resort to criticism when genuinely merited. Sadly, in this case, I felt compelled to share my less-than-stellar experience at OPA.
In comparison to other Opas, this one is excellent. The food was very fresh, perfectly seasoned. Staff was great too. The restaurant is very clean as well. Had chicken with Greek salad and lamb with Greek salad, both were great. A little mix up when we ordered fries but that was quickly corrected. Will make this a stop on our travels to Calgary and southern Alberta.
Like the food but do not like how they serve you. They just yell out what the food is. Would be better saying serving order 34 or use your name.
Foods are fresh, Great Customer Service. Highly recommended
very good service
Fresh and delicious foods. Highly recommended. Excellent customers service.
Lovely staff.
Great food. Amazing customer service. The staff are very nice and food is tasty. Highly recommend this place to family and friends.
For five years I ve been coming in once a week ordering the same thing a platter with either Greek or Caesar salad and they know me and I always get to Taziki sauces. The same meal has gone from $14-$18 and now they wanna charge me $.30 for the second to Zieke sauce. You are nickel and diming the customer to death. Whoever thought this was a good idea. Just lost another customer.
Place has great food but the new wooden forks and knives are absolutely disgusting. Very bad texture and feel.
Great staff and food. Always fresh. Thankyou!
Fresh and Delicious food
So good. We stopped in on our way home to Edmonton from Canmore. The 2 orders calamari double fried was the perfect snack for our family. Service was fast and friendly. Thanks Opa
When you need your Greek food fix fast. Made right in front of you.
Always fresh and fast
Tasty and delicious fresh toppings. Friendly service. I thought it was a nice touch from burgers. I will return again
Very flavorful and great service
Wheelchair accessibility: Close access ramp up to store.
Good food, quick service, friendly people. Thank you!
The ladies at this opa treat us right. Amazing wraps every time
The portions are tiny, the sald was stale looked like it was sitting all day, and the gyro is not fresh it was reheated from the fridge and not from the machine that cooks it, Tzatziki very watery.
Rich
Calamari for mom & dad, grilled cheese on pita for kids. Great service. Tasty & quick.
Very good food and fast service!
Customer service was fabulous, and the ladies were fast!
Tasty fast and friendly
Food is always fresh and delicious. Store was clean. My favourite food to order from Opa is their Greek Salad and Opa fries with the Taziki sauce. Wish there was more feta cheese on the salad though. Overall, always yummy!
My son loves this place
Great ok
Great food
This is my 2nd time to visit this Opa location. My first visit I would have given them 5 stars. It was close to closing and I still got served. I ordered calamari and ot was awesome...heavenly. I couldnt get it out of my mind so went again today. I used the opa app. Theres a section where you can place your request. Which I did however, no fork no request added. I was bumped..then the calamari was not as good as I remembered when I first went. So I thought maybe bec I took too long to get my order. Therefore I average my star into 3 stars. Coz Im not as impressed as I was first. They do observe the cleaning protocol, asking for VACCINE qr code. So Im happy with that. The 2 ladies are friendly and nice...
Yummy
half an hour before closing didn t want to serve a to go order. Pretty ridiculous!
Staff: Very friendly Food: Fresh and presentable! Enjoyed my visit.
Stop watering down your Tzatziki its disgusting.
Has some of the best fries out there
Very nice and neat!!!
Staff was really friendly and provided quick service. Price is reasonable and the food tasted just as good as any other OPA.
Great food
Great customer service and accommodating staff that want your meal prepared right to your taste
Always clean. Great food.
.... usually really good service ... great food and quick preparation
Excellent food and service!
Food is really good and reasonably priced. But you have to pay extra if you want a drink. Any other restaurant in this city when they call something a meal it includes a drink. Youre paying more for a meal here but it doesnt come with anything extra. Annoying.
I work in customer service and coming here today I felt rushed not the best customer service. I said I was eating in they still put my food in a to go thrown in mixed together weren t very accommodating . Food was great to bad the service wasn t .
Its okay
Fast and friendly service. Correct order. Anytime I am on a roadtrip I find an Opa! Its my favorite! This time the chicken skewers were fresh and the tzatziki is amazing (as usual) but the Greek salad had no discernible dressing at all and just tasted of plain vegetables. I took it to-go and there was no juice or dressing in the bottom at all which is unusual for their Greek salad. Not a huge deal... I used my left-over tzatziki from the skewer as dressing. Ill be back.
Quick
Went in asked were the donair meat was says it was in a drawer 2 days old I wanted fresh but that was not going to happen left very disappointed back to extreme pita
Fresh
I always find OPA! to be high quality for the price. Falafel wrap can be made vegan
Have never been to an Opa restaurant before so tonight I decided to give it a tr. Had whole wheat pita with a Greek salad and chicken. I had no more sat down and opened my water bottle when they delivered my meal to my table. Fresh salad, chicken on a scewer and hot, tastey pita break with a wonderful sprinkled cheese on top. Will definitely stop in again.
Good price great taste extremely fast and friendly service.
Customer service/employee attitude kind of sucks but the food is good.
Amazing staff great food
Great food. Always good and customer service always great
They always pile the calamari nice and high! Love it :) Although I always run out of Tzatziki, but thats just because they have to give it in those little dishes now. I hate those little dishes...
Overall great food. Great staff.
The food is your average Opa good you get what youre expecting from Opa. The reason for my rating is I found plastic in my food. I took it up explaining I didnt want anything just that they should check their cold set up, I had calamari so it would have come from the onions. The guy behind the counter told me it was a calamari bone and totally normal... Now squid are invertebrates so they dont have bones and having worked in kitchens and cleaned squid I know what the cartilage looks like and its certainly not the perfectly straight, clear, piece of manufactured plastic I presented to him. Like I said I wasnt asking for anything... Least of all excuses. I just hope no one else got plastic in their food on June 9th.
Went early morning. I asked if they still served breakfast. I was very clear I wanted egg in my gyro wrap. Yes, the lady said, over and over. When we got down the line and it became clear that eggs were not an option and i wasnt getting any. So I asked again (literally at least the fourth time), Egg? Egg? Breakfast egg? Nooooo, she responded. She refused to return my order, and didnt apologize. The quality of food has drastically declined at all locations since fewer Greeks have been franchising.
Good service good food
Pretty disappointed from a chain restaurant, ordered Cesar salads, if you want to call them that. Had zero dressing on it, of course I dined out so didnt notice till I got home. Everything welse was good though.
Good food
Great place.
Yummmmmmy
This will always be my favorite place to come to. Great food and great customer service. Im a very happy customer. :)
So far the worst opa I ve been to. She dropped a piece of my chicken skewer on the floor so my wrap had an empty spot. My fries were so little I could see the bottom. I asked her about them both she listened then ignored my question and asked if I want more sauce. Pretty disappointing waste of 11$
Everything was great, just regret asking for extra tzatziki, apparently she likes it as much as I do so normal was already extra haha.
Good amount of food. And tasty
Should of went to Edo next door.
I love the food but unhappy with them locking their door 20 minutes prior to closing... if google is going to say your open until 9, which they are, then be open until 9. Not very good customer service to lock customers out prior to close. If staff wants to be going home at 9pm then they should advertising closing is at 8:30. Very disappointed.
We visit this Opa franchise in November every year after the same event. We look forward to it. It is always excellent. I assume it is good the rest of the time, too. Great concept, just not quite Greek enough in the decor. Otherwise, terrific. I suggest togas and bouzouki music on the radio!?
Great service, great food!
This was a mediocre dining experience. My wife had the spankopita and I had the rice Olympus bowl. Ordering and receiving the food was fine. The labels on the pop machine are filthy; someone should take a couple minutes to give them a good scrub down. I was leery of getting a drink out of there after seeing that. I appreciated that they included tomatoes and onions in my bowl, but why no cucumbers or olives? Also, the rice tasted exactly like the microwave variety that I can make at home for much cheaper. The $18 we spent eating here seems high for the quality. I wanted a cup for water, but when I went to the counter to ask for it, nobody came. On a positive note, aside from the pop labels, the place was very clean, particularly the bathrooms. I may return again, but will have something other than the Olympus bowl.
This was great! I had never been to an Opa before. The food and service was exceptional!
Great food, decent price and excellent and friendly service.
Myself and my significant other recently got food poisoning from the chicken pita wrap and, or the fries.
We go here weekly... always good!
Went there today and ordered our meals, ended up my girl got her skewer raw when she bit into it. Told them and they took skewer she bit into and put it back on the griddle. Couldnt believe they put something back on the griddle after she bit into it, being that she is sick with a cold. Definitely not returning after our bad experience. I would highly recommend going to Pita Basket for a more personal experience. My girl never ended up eating the cooked skewer being so grossed out by the blood on her takeout dish.
My son was wanting the best Calamari in Airdrie, Opa! was the choice. Clean, pleasant staff, good food all around
Worst restaurant experience Ive ever had. The so called souvlaki platter had one skewer after the cashier told us it had the most skewers. Its also the only Greek restaurant that doesnt have pork. I got one little tiny container of tzatziki sauce for our platter and calamari salad. I had to ask for extra. The girl prepping our order didnt understand what we meant by olives on the side. Oh and apparently when you ask for your food to go, you dont get utensils or napkins you have to ask for that too. Payed over twenty dollars for the two tiny little containers of food. One that had hand full calamari and one that had a tiny little skewer of chicken. Couldnt imagine how much drinks would costed. I definitely didnt pay for the cold shoulder customer service thats for sure. Not impressed at all
Good food fast service
Delicious as always. Great service!
Great food and service. Always a favourite!
Excellent food !!
calamari mmm good
Food quality and value were just okay. I had the chicken wrap and fries. Not terrible but I just didnt like it enough to return.
always a good place to get good greek food :)
Best OPA Ive ever been to. Theyre very good at making my meal vegan. I go here way too often for lunch. Love this place so much. Food is always sooooooo good. SUper friendly staff. Perfect.
Croutons not crunchy. Should be called crueltons.
Always fast and efficient customer service
OPA! Of Greece
My favourite Calamari!
