A&W Canada in Airdrie

Went to the drive thru this evening and I just wanna say it was the worst experience I ve ever had here. First of all stop promoting through the drive thru, I know what I want and I can barely hear the person due to the fact that the microphone is trash and the person serving me barely speaks any English. Got so frustrated I pulled up to the window and ordered there. I also asked for no pickles on one burger and plain with cheese on the other burger, and yeah what do you know pickles and my plain burger was like covered in sauce? I have appetite issues and problems with eating so my request very much needed to be respected. Definitely won t be coming back here that was actually stupid as hell, complete waste of money and time.

Always missing something when ordering from the drive through

Very clean, great service and as always the food is priced right and good.

Clean, quiet and lots of open space. The food was prepared and served in a good time.

Service is fast, workers are nice and friendly.

Everything s great except no parking at 9:30 am!

Amazing service on a crazy busy day! Sam and Josephine were so friendly, even though it was chaos for free kids meal day!

She laughed at my name when I ordered

Always a pleasure. Great food, prompt service and clean restaurant. Been loving A and W since the 1960 s

Best a&w Ive seen in a while fast and helpful staff. Clean and efficient eating area Top notch food Food : 5/5

Wrong timing on google maps, two time returned from the store at 10:20pm

Really friendly service, gave us the desserts later. And there were no mistakes in the order. Perfect.

Cleanest fast food restaurant I have been to in years!!! Very friendly staff.

You won t get what you ordered as the people working the drive thru are not fluent in English. Furthermore, all locations in Airdrie are not using the right hash browns (they are oval instead of square). They are trying to scam the customers. Edit* the food I did get is not even warm. Avoid all Airdrie A&W s.

Food is great. Price is right.

Great food, great service and they even gave us frozen cups for sodas.

Always a good pit stop. Quality is amazing always.

Everything is great except the prices are terrible. It was more than $8 for 2 smallish regular fries.

Always quality grub

Great fast service and staff are beyond friendly. Love the food maybe a little too much sometimes !

Same old standard

Burgers have definitely gone downhill. Was disappointed and will be getting Wendys burgers from now on!.

I love this A&W. Friendly good service. And good customers. A nice atmosphere.

26 th March 2024 around 10:30 I ordered a double mozzarella burger and sadly both Patties were so dry and not fresh , it was reheated and worst mozza burger I ve had so far . I eat from a and w when I travel and they have never disappointed me but this is sad.

Shakira and her staff always trying to make your order is right or make it right.

I was a little disgruntled after getting back to work to realize my order had a minor issue. Shakeria went above & beyond in helping resolve it. Top notch service from this location. We re human & we all make mistakes. How you handle the mistake is what matters.

Just gross, dont waste your money here.

Will for sure stop thete again. Friendly staff. Very clean and bright environment. GREAT EXPERIENCE

Super friendly staff, great service, good atmosphere for breakfast. Im so thankful that it still reminds me of when I was a kid going there with Grandpa. Seriously the staff being happy is what makes it!

The most reasonable breakfast place.

Good service and tasty food.

We have ordered multiple times in the past week, and each time you mess up our orders, forget things, or give us the wrong items. It s not that hard to read. And it s disappointing because you were our go to place. But now we don t want to order from your location because of the lack of service, the lack of reading and giving what the customer ordered. A simple fix would be : READ the order.

Amazing service, did a pickup order and they were very accommodating and friendly, great to deal with. Thank you :)

Very clean restaurant. We were coming from the Festival of Lights when we swung through for a late-night dinner. Food was served fresh, restaurant is clean. Lights are bright and even the washrooms are clean as well. Recommended.

Foods now to expensive for what you get even tho its the better if the bunch

I was quite surprised, A&W make a very good breakfast

Burgers are decent

This is my fave among all burger chains so food is definitely a five for me. Dining area can use some tidying.

Driver delivered wrong order and they fixed it up for me no problem . Really appreciate the great staff and good food !

Great place for a lovely bite! Kid-friendliness: Great options for childrens food. Food : 5/5 |

We always enjoy the food from this location, however when my family went to dine in and eat lunch we found the location is not very family friendly. They only have one highchair for the entire restaurant and neither of the bathrooms had a change table, we had to go back out to our vehicle just to change our babys diaper. Unfortunately we will not be returning in the foreseeable future due to the lack of family friendliness of the restaurant.

The best A&W around. The best fast food around for that matter. Consider this place somewhere between fast food and an order at the table resturaunt. They take the order and bring the food out in a few minnutes, ensuring its hot and fresh everytime.

Usually pretty good .clean place .

Always friendly staff. Restaurant is kept clean.

The best place for a Mama burger and a diet root beer!

Staff are super friendly, coffeeis really good, especially their decaf!

For the third week in a row I have gotten worse service. Last week they forgot the sausages. It was a small and understandable mistake. Today they forgot to give me three hashbrowns I ordered, and something tasted really wrong with the smoothies and I had kids in the car, so I couldnt double check the bag. The pancakes were screwed up somehow and I am done. Dont go through the drive thru Saturday morning.

Clean restaurant which is great. Unfortunately as I watched the person in the kitchen put together our breakfast sandwich and I feel that if you can handle the bacon and eggs with your bare hands, my food is not hot and it was not hot. Disappointing

Drive through was not bad - easily accessible and not busy in the morning. Asked for extra napkins but didnt get them. Staff were fine.

Breakfast carsonts love this sandwich

TheTeen burger... a great burger! Fresh ingredients and a good pull for your 8 dollars!

Got the double buddy burger. It was ordinary fast food fare, neither good nor bad but leaning toward meh. Onion rings were decent. Root beer in frosted mugs wins every time.

This is the cleanest A&W or any fast food establishment Ive ever seen. Hard workers, constantly cleaning, clean bathrooms. Friendly staff. I cant say Ive ever been impressed with a fast food restaurant until today. Great location!! You need to go inside to see what I mean. I highly recommend.

So walked in and 2 girls getting drink at machine 1 girl at window. One of the girls getting drinks stops talking to other girl and just looks at me. Girl at window says shell be by to take order asap I say no problem. Girls at machine dont move. (5 min? Line starting to form behind me) I stand for way too long while this girl and her buddy yak over the finer points of machine. Still standing there. Then she turns like shes doing something does a little walk around then goes to another till and asks if she can help me. I get it. You dont want to serve me. You made that obvious. Now I hope you have explain to your boss. Customers come first. Not your stupid conversation. Stop acting like you are busy. I can see you are not. Serve me!!!!

Great service, it never used to be that way, but I dont know if they changed management or something because now we enjoy going here!

Its an A&W, but there for is always fine where and the service is good.

Got what I needed, at a good price

Employees are hard working but The store needs more staff working it was a long long wait for the order

Food was cold wont go back

Delicious

Great food, liked the new Fries. Had a Hot & Spicy Chicken Sandwich and a large ice cold mug of Root Beer. No Linup, Service was fast. Nice and air conditioned, will return.

Just a regular fast food place but their meals are always good

Be careful ordering a coffee from here. I went there saturday evening to order a coffee and they made me wait 15min for it, also keep in mind the traffic through that branch was very low. It would have been a longer wait if i hadnt gone up to the drive thru window to remind them that i had ordered a coffee. Very poor service! Your better off going across the street to McDonalds to get a coffee imho.

Kid-friendliness: Nice Food

Love the breakfast

Love that diet Rootbeer!

Breakfast. Bacon, eggs toast, coffee OK.

Drive thru experience was great the workers were friendly

Sale persons name is Supreet very helpful, thanks

Very friendly staff, fast service, great food - nice and hot, and restaurant was incredibly clean.

Awful disgusting food. Cold onion rings and sloppy burger. Definitely not worth the money that I spent there.

Found hair in my burger and they wont replace it how sick

No breakfast here, I thought all A&W locations have eggs and bacon breakfast Everything else is the same, clean washrooms and convenient location. Uncle burger is delicious.

Alisha saw me come in and took my order. My hands were noticeably shaking because I have a disability disorder called Essential Tremors. She was very observant and patient as I struggled to give my order. Then to top it all off she filled my drinks and brought them and my food to the table. Thanks so much Alisha, that was very sweet!

Usually a fairly speedy drive thru, occasionally they get a little slow when it gets busy inside as well.

Great staff. Fast service. Food was wonderful

Great burger

Lovely restaurant! Very clean place, nice people, tasty food!

Super clean restaurant and friendly staff. My Nashville Hot Chicken sandwich looked nothing like the picture - it was a pressed oval patty. Disappointing.

Super cute and nostalgic A&W. Many of the A&Ws nowadays seem more renovated and up to date but this A&W still has a well maintained old school feel. We stopped in on our road trip for a quick meal and were very happy with the freshness of our meal and the feel of the establishment. They still give you old school A&W mugs to drink out of! Not sure if I just havent actually SAT down for a meal in A&W for a while but it was a nice little touch. Burgers were great and the onion rings were just perfect! I absolutely love A&W onion rings and these ones were so on point. Super crispy and hot and the seasoning was just right. We really couldnt have asked for a better experience during our road trip.

Typical eggs,bacon and sausage breakfast. The pancake was good. Food

Is this real meat dont think so

love this reauraunt! My wife and I come every Sunday just before 11 for breakfast, we drive by another A&W on the way here but prefer this one because the staff is so friendly and efficient. the food is always fresh and they always get our order right. also the orange juice at this location is soooooo good! Thanks A&W for being a consistent super pleasant expierience for us every week!

fabulous burgers.. CRAZY PRICES

good food but expensive would come if I had a gift card

Unbelievably slow.

Toooooooooo saaaaaaaalty!

Great burgers

Have received raw and still cold beyond meat patties multiple times from this location, I would stay away. Thanks for all the extra Skip credits, though LOL

The best.

A&W staff and even the owner were completely disrespectful, didnt care about customer service, Do not recommend giving that owner of Airdrie locations your business. Employee was rude and Ignored every attempt at an easy fix of my order. DO NOT give them your business unless you are okay giving it to an Ignorant owner.

Had the cold brew coffee and root beer

Good breakfast spot, bacon and eggs hash browns, toast and coffee.

A&W is always great at anytime of the day. Buddy Burgers ROCK !!

Quick friendly service

A quick grab of grandfather through drive through

What a great A&W! Food was amazing, staff are fantastic and it s so clean and pretty!! Go A&W AIrdrie!! Thank you!!

Bought small kids drinks. Girl asked if I wanted a drink tray and I said yes. Problem is that the small drinks do NOT fit in the tray so when she handed to me they fell and spilled all over the car. They did not care or offer more. Handed me napkins which didnt clean the mess and I still have root beer all over the console, seats and floor. Not impressed at all!

Five employees standing around..one car in the drive through. Three people waiting to order. Where the hell is the rest of the beyond meat burger? Did you cut it in half ? Food

Is there a way i can rate negative stars? The plus sized lady at the window at the drive through is racist and i just had the worst customer experience.

Great customer service

Delicious! Friendly, and quick service. Very clean!

I loves teens burgers

Very slow service....

Consistent meal prep, great breakfasts

Good food and great service.

Great place for a quick, tasty bite. . .

We had to take out. Found it to be quite expensive.

The service at the drive-thru was quick and accurate. The Teen Burger tasted great as always. It was great to try the Impossible Burger for the first time here. It actually tasted quite good and was filling. I still love the Teen Burger more though

Very friendly staff

Plenty of space, nice attention.

Great service! Great food!

Parking: A&W in Airdrie Great service Kid-friendliness: l do not have children living at any more, but as a family growing up We would go to A&W also as a teen years ago was one of my favorite places to hang out as a teen . Wheelchair accessibility: N / A

Its an A&W

Cori at this A&W is AMAZING at her job very kind funny friendly and hard working brought our burgers to the table when they where ready is a great leader and there location is SUPER clean HIGHLY RECOMMENDED

Had a Granpa burger and asked for extra seasoning. And you finally brought back memories of what A&W use to be. Juice with that taste of yesteryear.

Great place to stop, seems like a favorite for the local seniors. Clean and great service, shoutout to Ayden!

From the organic free trade coffee to cane sugar sodas, A&W serves a higher quality fast food. It shows up in the taste. Far more enjoyable than McDonalds

The only reason I even took the time to write this stellar review is your employee Miranda at the drive thru. She was without a doubt the friendliest most engaging employee at an A&W Ive ever had and should honestly be teaching all your staff here and at restaurant locations all over Canada just how to treat the customer. Ive never felt more at ease, my patronage wanted or happy to see someone so full of positivity. Her manners on the drive thru telecom were like a breath of fresh air. Hell I even tipped her my change $4 something simply for being herself. Ill say it again Miranda saved my experience at your store because lord knows the food was slower and the onion rings barely room temperature. That woman deserves a raise and better opportunities in your franchise or the company itself. Dont lose her....

They dont ask if you want ketchup, fair. When I ask for ketchup, they dont include any! Annoyed when they waste my time, trying to upset me on other items. Also, charging more for decaf coffee, or for Lemonade.

Consistency quality , Friendly Staff

Food is fine. But my drive through meal was incomplete. Check before you leave.

Great and fast service

Teen burgers are so good, I love the seasoning for the onion rings. Your sweet potato fries are really good too. Thanks for supper when I was too tired to do it myself.

Got my 2 piece ordered wrong so I had to go back instead of heading to my next location.

A basic breakfast order took really long in the DT and no receipt was provided. Food was only okay. No condiments were provided.

burger

Love the burgers and the onion rings at A & W. One word YUMMY

This place is a joke I m a religious person who doesn t eat pork ask for a burger no bacon ask them please make sure for religious reasons and then they give me my meal and there s bacon good thing you don t need to read these days I will never step foot in this place and will tell every human that goes to my church to never go absolutely disgusting when you ask 3 times to make sure that they can t respect your religious beliefs