Subway in Airdrie

Fresh Veggies and it was delicious

Amrits customer service is really good. My favorite subway ever.

Garbage order through skip, These uneducated losers . Took more than an hour, And they couldn t answer the phone. This place sucks.

Very good food. The customer service from Amrit was excellent. He was very friendly.

Place was clean, amrit closing staff was very curteous and friendly

I ended up throwing my sub away because the bread was so hard and dry.

Turned away when we were up next in line, with 10 minutes left till closing after taking their sweet time with the person before us for 15 minutes

Great subs, staff are helpful, nice location

Horrible customer service.

The sandwich artists make all the difference at this shop. They remember who we are and even our orders. The restaurant is always clean and the food is always hot and made fresh to order.

I walked in and was NOT!! greeted with a hello, the employee said NEXT! to me in a very disrespectful way instead of hello and slapped my sub together messy and lopsided with my veggies loaded on one side and not the other, it was cold and under warmed like what the flipledongle!!. I was very unhappy with the service and food and it felt like they just wanted me out of the store. I also saw the employees using no gloves or touching their phone with the gloves

I usually go to this location. Many in Aidrie but I feel this one is the best till tonight. Went there and ordered 3 subs. Two the same kind and one a pizza sub. Requested double meat on the pizza sub. Recieved it but when I asked for shredded cheese, I was asked if I wanted double cheese. I said no thats fine. The attendant processed to grab a minimal amount of cheese and spread it on. The amount of cheese didnt even remotely cover the sub, leaving the last 3rd pretty much empty of cheese. I asked him to add some cheese to that portion. He said it would mean extra cheese then. I asked him why he didnt spread the first amount evenly in the first place. Hes response was he never understood what I meant. This is a customer service job. I didnt ask for extra, I asked him to do his job. It really isnt that difficult. I will never go back there after this complete disrespect.

That guy doesn t listen , rude and doesn t say thank you in the end.

The staff were awesome

Absolutely terrible customer service. Stood and waited while nobody else was in line, there were three people working and nobody even spoke to me. Instead they just talked to each other and began working on online orders. I continued to wait and still nobody helped me. Extremely rude. I left while my family struggled to order theirs, and were met with terrible attitude, terrible customer service, and it was clear that these three people were talking about us. Been coming to this subway for years and have never been so disappointed.

Bread is dry and rock hard, both subs with different bread types. Been craving subway for a long time and what a disappointment. Not going to return to this location.

Locked the doors over 10 minutes before they closed. The employee shooed me away (very rudely) even though I could have ordered, paid, and left all before they closed. Maybe they should change their hours online and on their sign if they aren t actually going to be open.

Came during a dead period (1pm) and staff ignored us for several minutes before finally taking our order. They were rude and didn t even say hi. Pop and chip shelves were basically empty, and they were out of several meats and gave my friend a lot of attitude when they asked about this. The bread was also hard. I ve worked at Subway before so I understand stuff happens, but the customer service was just not good. Also, they ended up charging my friend for double meat even though they didn t get double meat.

The older lady who made my food was incredibly rude and shouted at me for my order when I asked for things and repeatedly misheard me. Additionally she grabbed a disgusting phone that was on the counter and did not change her gloves before continuing with my sandwich. She put all of the things right in the centre and got frustrated when I asked for her to add vegetables to the end sides of the bread. I am very disappointed with this visit at this location and do not recommend coming here.

Today I visit subway . The worker name Amrit is friendly . He was fast too and good nature. Great experience

Ordered the new brisket sub. Normally the meat portion is significant at other locations. This was not the case here. The debit machine automatically included a tip of $5. Even though I checked no tip. It s amazing that a chain restaurant has such drastic standards

The best sandwich Number 14 little Italy the guy was very very Nice to me amrit and their sandwich was good store was clean

They serve super stale bread. Unfortunate to get home and have a sub hard as rock and taste old.

The staff at this location slaps your sub together with little regard to how it looks or how it will eat. Each time I order the veggie delight, the vegetables and sauce are so messy the sub is hard to eat without it either falling apart or making such a mess. I have also had to ask each time for the staff to change their gloves from working with meat sub to making a veggie sub.

Hands down worst subway I ve been too. The customer service sucks, they slap your sub no matter the quality of it. the food is mediocre. I Don t suggest going to this Subway.

Worst place to order and eat . Not recommended!

Why do I need to tip a sandwich maker? Pay them a decent wage

Very friendly staff, just shorted me on the amount of tuna. Been getting tuna subs for as long as i can remember and it s always been 4 scoops on a foot long. Not tonight. They gave me 3 scoops.m

Great service by younger lady. She gave plenty of everything dont have to ask each time for more.

Awesome food Awesome customer service given by Radhey and Jashanpreet

Really good bread, l do wish they would have a better cooling system to keep the vegetables fresher as well as the meat and cheese. Also wish the guacamole was fresh.

Love this Subway. Very kinda to the whole family and perfect subs.

Worst subway ever been to. The guy didn t even know how to make a sub. Even asking repeatedly he won t even add enough veggies to the sub. Never coming back to this place.

So at the time of this review. Subway has a buy a foot long with a drink and get a 2nd footlong free. Great offer. They also have some remixes of common sandwiches like the great Canadian club, smoked bacon and ham and a few others. Just make sure you read the add and put in the discount code to get the free sandwich if the promo is still on. The staff are very friendly snd helpfull. The veg is fresh and so Is the meat and bread. The store was out of some flavorings for the pop machine but otherwise the food was great and no issues.

I have been to this location a few times because its a convenient location. I will be driving a few extra minutes from now on to go somewhere else. If you see the older white lady when you walk in, just leave. Shes rude, and can not take any direction. Every time shes sloppily thrown my sandwiches together I have to tell her everything twice, and you cant tell her more than one simple thing at a time. She will stop between every step and take a little break and start looking around all confused and forget what she was doing, then argue with you about y our simple order, and still get it wrong. I dont understand whats so complicated about following simple direction. Everytime I go here I leave frustrated with my sub all messed up. Take some extra time to go to a dirrerent location.

Worst experience. As far as the below questions.... Didnt even get to the point of ordering. Very intrusive saff.

Worst customer service. Almost my sandwich was empty and every time telling guy to put some more veggies but still he was putting less. Bread was even not fresh. Feel like eating hard bread without anything in it

Do t say you re open at 7 when s it s 715 yours doors are still locked led and your employees won t even look at you as you pull the door handle.

Have you ever seen the story of the subway boys itll make you want to eat there

What can I say theres no sub for a sub....way

Guy with beard forgot his name but really good costumer service.good job

Very nice costumer service. Thank you. Guy with beard very good communication

3rd time in a row ordering from this location through skip I am so glad I didnt order again for my entire family of 6 and waste 100! We couldnt even eat our order the bread was so dry and old the subs made completely wrong Cookies were rock hard we couldnt even eat any of this! Ordered a pizza sub with green pepper and received a pizza sub with house sauce cucumber and lettuce! Sooo gross!

Really disappointed AGAIN. Third time Ive ordered from Skip The Dishes and had a terrible sub. 1/2 the normal veggies, missing an entire veggie selection, and it was hanging out of the bag when delivered. Ive seen them use stickers for wrapping closure before, clearly too lazy to do it right. I mean COME ON! You had one job. The least you could do is actually provide half decent food when I pay $12+ for a sub. This was the last decent location in Airdrie, looks like it went into the gutter as well.

The lovely lady working tonight was super nice. Fast, and delicious!!! Thank you lady for your kindness, it was well appreciated.

Not the most upbeat staff Ive come across.

Old lady doesnt know how to make sub. Please train her. Many people have lost their job she is lucky to be working in covid days. Appreciate your work. I am not getting my sub for free I pay for it please respect

Worst sub Ive ever had...the veggies were falling out, all the meat was jammed al on one side. I asked for extra mayo but she put like half the bottle on. And I asked for it toasted and the meat was ice cold...super disappointed I wont be going back to that location.

Cold meatball sub, older worker who doesnt know how to wear a mask properly. Worst subway Ive ever been to.

Got my order wrong and was kinda sloppy Edit: opened the sub to see a mountain of lettuce and mayo and meat everywhere

Very good

Older lady (Sandra I believe but not sure) cannot make a sandwich very well at all. On two occasions. I suggest train her or get new help

Totally messed up my order and they dont answer their phones!! I tried calling several times not even a voice mail to leave a message.

Yuuri can make a great sub. Best experience I have had at a subway in a long time!

Simply Wonderful

I would not recommend this place to anyone. The subs were made sloppily and was just overall a terrible experience

Stopped here on my way back to Edmonton on a business trip. Tired and hungry I stopped in and stared at the menu sign for a long time. The person behind the counter was very patient. I asked about the new beyond meat options and she was very helpful in offering her opinion about it, even letting me taste some. Great service, exceptional attitude on a snowy cold winter night. I will absolutely stop here again on my way through. Thank you!

Amazing subs great service and good food overall amazing including comfortable scenery

Was 1 person working so we waited a bit as their was a couple ahead of us. Food was good and order was correct.

Poorly trained, sloppy subs I will be driving to Calgary next time I want subway. Awful customer service!!

They didnt listen to what I had ordered. My fault for not paying closer attention but I assume when I ask for something, they will listen!

If Sandra ever yells at my child again, I will be the one doing the yelling. Sandra needs to learn how to listen to the customer instead of making them repeat the order numerous times. Horrible, horrible customer service. Sandra has clearly been working here too long and new staff who want to work, should be hired.

Staff are rude and unfriendly. They put all the sauce in one spot and ingredients are thrown on to your sub. Food is super unfresh, bread was literally hard as a rock.

Great salads. Staff very nice

They didnt have bacon. Enough said!!

The staff is extremely friendly and they don t cheep our on portion sizes. I always order the chopped salad and at the yankee valley and 8th st location the salad is half the size even when you ask for more veg.

Love the gluten free bun, just get it double toasted before you start the process and once you get your sub and toppings, get it toasted again. It helps with the dryness and crumbling.

The food is always good there.

Toaster must not be working because our sandwiches(which we asked for to be double toasted) where so cold

Good overall, too much sauce (was everywhere when opened wrapper) and sub was a bit squished. Good flavour and amount of meat.

Besides the cookies there is no reason to eat here ..

Yummy

Good food, good selection, helpful, friendly staff. However, when we phoned our order in for pickup it would have been good to know that their debit system was down and that it was cash only.

No idea I was next door at Papa Johns.

Best location in airdrie

Yuck

Ordered through Skip the dishes, was delivered an entirely wrong order. It took multiple calls to get someone on the phone to fix it, was told itd be a 30-40 minute wait... Okay...Almost an hour thirty later I called again to ensure some was on the way, heard Okay... and hung up on. Called again twice with no answer.

Served us raw cookies that are entirely unsafe to eat. When we brought this up, they apologized and said the oven has not been working right for two days. How anyone could package this and serve it to a customer is beyond me. The dough was not even slightly cooked, and people can get very sick from eating at this location.

best associate workers very satisfied. Very good cookies as well

Great staff

A few weeks ago one evening I went to this Subway for dinner. The employee gave me a hard time because I was coming 10 minutes before close. I only got there so late because the Subway by Woodside was closed early and had a sign saying Go to the Sierra Springs location . I was hoping this was a one off in poor service, but unfortunately it was not. I went this morning for a breakfast sub and my sandwich was still frozen when I started eating it in the car. Moreover, the flat bread was old and crusty and fell completely apart and made a mess all over my dress clothes.

Ordered sandwiches from skip the dishes. I told them to toast my sandwiches but they didnt. Took too much time to prepare the food and it was cold. Wont be ordering from here again.

WORST SERVICE EVER!!! When I asked for a signature wrap he asked what kind of bread.... (uh oh first sign this wasnt going to go well) then proceeded to only put half the required amount of meat on the wrap. Didnt give me the choice of cheese just put shredded... I didnt want cheese but I left it alone as it wasnt terribly much. The next guy took over and just started putting random veggies on my wrap.... I asked him to stop as there are certain foods I can not have... all he said was well its part of the recipe. Im sorry sir but no, I can not eat that. Once we were past that I looked at the extreamly sad excuse of a wrap in front of me... he attempted to roll it up only to fold it like a piece of paper and tossed it in a wrapper... I have worked many years in the food industry to know common food sense si needles to say being as hangry as I was I walked out. My husband had about the same experience ordering his and our daughters food too... though he did pay for it and left. NEVER EVER going back.

Dont order through skip the dishes. I have never seen such a stingy sub when I ordered most of the veggies. Any subway Ive ever had is busting open and this had like 5 leaves of spinach and maybe 4 pickle slices....on a foot long! Also, my sons m&m cookie had 2 m&ms. Will not visit this location ever.

The staff seemed to have problems understanding or remembering several customers orders.

Standard subway

Didnt have change. Super slow. Only one guy knew what he was doing. Hard to wreck Subway but this was not a good experience.

On par with most Subway restaurants.

This is by far the worst subway Ive ever been to. I normally would never post a bad review online but people need to know not to waste their money here. First off, it was the slowest service ever. There was one lady in front of me who was at the veggie part of her sub. Then she goes to pay and walks away. The girl says, oh it wasnt approved..the woman says, well the machine said otherwise. Then she opens her online account and shows the girl that indeed a charge for subway came out of her account. Well the girl at the till still made her pay for sub a second time. Then it was my turn. Again, so slow. When I was just out of high school I managed a subway for a couple years. This girl literally picked up hand fulls of veggies and threw them on my sandwich. It was disgusting. Then a man came in wanting an egg salad sandwich, another girl pops out of the back and cant find the scooper for it. Shes looking looking looking, cant find it. So she just grabs the scoop from the tuna. The man says um No im sorry if between the two of you, you cant find a proper scooper to make a sandwich, Ill take my business elsewhere, and leaves the restaurant. I dont blame him. Thats just utter laziness and not food safe compliant at all. This is all happening while my girl is STILL moving at the slowest possible rate making my sub. Its finally my time to pay....and guess what happens...it wasnt approved when it damn well was and charged my bank already. Imagine how many times this is happened and people have had to pay for their food twice. Its ridiculous. So the owner/manager of this location needs to do himself a favor. Find better staff, train them properly to follow franchise portions and food safe regulations, and fix your damn till and stop ripping people off money. Rant over.

Worst experience ever. Where do i start after a 2 minute drive home my sub was a pile of mush never have i ever had this issue at any other subway and rotten mushy vegetables wont ever waste my money ever again

Subway Sierra Springs