Thai Express Restaurant Airdrie in Airdrie

I would like to bring something to attention. Honestly speaking I really like the food and customer service they offer. I am thinking to go again and have some good food

Excellent food, excellent staff! They gave great advice on what was good and the level of spice... If only I had listened. spicy is spicy.

Im not sure if this place changed hands over the last few years, but I recently went back after maybe almost 2 years and the quality seemed noticeably lower than it was before.

been coming here for a long time and just found out the sauces have oyster (shell fish ) . Im so disappointed because i had asked if the sauces were vegetarian and if they had contained any shellfish previously, to which they had said they have a vegan option but they never told me the sauces are not vegetarian at all and contain shellfish. just warning people who might have allergies or can t eat shellfish .

Horrible service!!!! The owner herself is very rude. My stirfry had no veggies and charged me extra. DO NOT recommend going here. Some of the worst customer service I have ever had

I went to restaurant today at closing time and Mohammand & Harshil was amazing. They did not make us feel that store was about to close. They were happy to prep my order even it was 5 min to closing time. Not even for split second I felt that they were tired at the end of the long day and they were happy and jolly. Kudos to both. Keep up the good. I will revisit the location soon.

Harshly and Mohamed had exceptional customer service. They were super friendly and went above and beyond in offering suggestions and ideas to make the meal even better .

Lovely

The experience was fantastic. The staff was extremely helpful. Thank you for the delicious food.

Great food, Fresh ingredients. I had a great experience here with delicious food and great customer service. Very well maintained and clean location. The staff is great, making sure what you order is made the way you want. I recommend this location for high quality food and excellent service

Very good, the sauce was very well spread

Best Thai in Calgary in my opinion!Lovely setting, great service, Awesome and delicious food!

I had a fantastic experience at Thai Express recently! i ordered Pad See Ew which was absolutely delicious. It was fresh, flavorful, and perfectly cooked. But what really impressed me was the customer service. Harshil and Mohammed were both incredibly friendly and helpful. They answered all my questions about the menu recommendations and spice levels, and made sure my order was exactly what I wanted. They even checked in on me after I received my food to make sure I was enjoying it. Thanks to Harshil and Mohammed, my experience at Thai Express was outstanding. Ill definitely be back soon!

Staff were so lovely as I came in right at close. Super appreciate their care and positive attitude!

Another great Thai soup from the Airdrie Thai Express. I love coming to this location. The dining area is clean and tidy and you know that the team takes a lot of pride in their storefront. I especially want to shout out to Mohammad! My soup this evening (8:35pm) was the best one I ve ever had! Will definitely be back (many times!)

Most delicious and full of spice flavors i have ever had... I would say it is worth trying all the dishes. However its most customizable food according to my convenience and necessity of food like protein veggies and it is also gluten free and vegen as well.. Thanks Thai express

had an amazing experience. the staff were so helpful and accommodating looking forward to coming back Food

Inaccurate hours. They start closing at 9. Don t place any online orders or drive there because they lock the doors at 9:20. This has happened 4x. Portions are a little small too compared to other locations

The service was so good, the cashier working May 17th 2024 at 9pm was so lovely! Thank you! He warned us about the very spicy option and he was correct - this is no amateur spice but excellent !

Very friendly staff and food is really good and fresh. I served by Mohammad and he is really nice guy. I am vegetarian and he really helps me to pick a right meal.

I gave this place a 5 star rating about a year or so ago. Since they have new cooks and staff there and not sure its new owners as well but the food is terrible there now. I have tried it a few times now to give it a chance and every time its disgusting. This used to be one of our go to places to eat. I will visit another Thai Express location but not this one, they have ruined the dishes there now dont taste good at all.

Since moving to Airdrie couple of years ago, this location has been my staple go to for Basil fried rice. The quality has deteriorated over the years. However, still kept ordering but todays fried rice was so worse. The cross iron mills food court has kept up with consistency and is so good everytime. I would rather eat it there from next time. Not going back to this location again.

Somehow portions got smaller and prices increased. Been ordering at this location semi regularly and it just isnt the same anymore. Worst part is that food tastes bland and dry. Not coming back until management changes.

Really loved egg fried rice. Staff is very welcoming. I got my order ready quick enough also portion of veggies and egg was great. Would reccomemd this place to everyone. Food

Food from Thai Express used to be great value for money, but not any more. Prices have gone up, while quantity and quality have taken a nosedive! The last tamarind rice I ordered was so salty, I could barely eat it. And oh, their rewards/loyalty program is a complete sham. They intentionally frustrate you until you give up trying to claim your rewards. Theyve certainly taken a nosedive to the bottom of my list of go-to places and would be completely off in the next week or so. I liked Tuk-Tuk Thai, I just hated their takeout box. Think Ill return there.

I have been going to this location in Airdrie since opened but today I was not impressed due to I have been ordering & take out usually but today Jan 14 , the money I have paid was not worth it because I used to get a taller box take out but today as shown on the picture, it s is smaller than the usual and new cook/employee and she said she don t know and just tell the owner but not happy today for the price I have paid and hopefully she have cooked good

I love coming to this Thai Express. The staff are incredibly friendly (especially Casey), very understanding and willing to accommodate special requests, and even take the time to learn your name. 5/5

Delicious pad Thai tonight!!

Food was good.

Don t know what s up I ve been getting food for years and it was perfect every time from here and got some food yesterday and it was just not the same noodles for my soup were hard broth was just salt and tasted completely different I m super sad maybe it was a off day but paying too dollar for food and getting. Food no one likes and it goes in the garage completely disappointed but i hate being all negative so I ll leave this review with the chicken fried rice my daughter thought was good and atleast she got to eat her food

I ordered shrimp fried rice and pad see ew. It just had 2 pieces of shrimp on each and the food was not tasty. The rice was kind of raw. Thai food was my favourite but not more. Waste of money. Dietary restrictions: N/a

The best Place for Thai food , with great Customers Service and Fresh n Hot Food , loved your Pad SEEW and dumplings Recommended dishes

Foods pretty good usually overall but for some reason the breaded chicken is always freezer burnt and its horrible so stay away from the chicken

Slowest possible service ever. And waited 35minutes to get food and when I asked how long it would be I was only given excuses why it was taking so long and the person was very rude about it

I ordered food yesterday,it was delicious and yummy.i highly recommanded for this location.i love thai food.staff are very friendly and cooperative.thank you for Amazing service.

Food was very yummy. Nice open restaurant to sit n eat. Wasn t too busy so would have expected the tables to be cleaner.

Wonderful fried rice

Please dont eat here the pad thai is too saucy and not the caliber you are expecting here. 14 cad for a pad thai Disappointing.

Nice clean location and the food is on par with the other Thai Express locations. Staff are very nice and friendly too. Parking lot is a little small but the restaurant itself isnt lacking space and has quite a few tables.

Kid-friendliness: Excellent Food

Food is good most of the time.

The spoiled tofu was in the food.

Got Chicken Teriaki and my son got the beef. Both had Iiterally 2 little peices of broccoli about an inch in size.Dissapointed.

Perfect veggie fried rice

It s my first time in thai express,Employees are so friendly help to find my best dish from the menu

I love Thai express One of my favorite places to go. I will have to say though today i will never go back. I told the person what i wanted and they entered in a different item. I was focusing on getting something else so i didnt check what they put in. Got home and realized this mistake. When i called them back to let them know they said you have to check the display and if you dont it isnt my fault. So please if you go here always get them to read out your order or you will be very disappointed. They didnt care or apologize for their mistake at all. Or offer remediation. Where has customer service gone these days? Very . If they had apologized and offered a remediation then i may have gone back. Not to this location anyways..

This is the first time For me at this particular restaurant. And I was not Disappointed.The person at the front counter was knowledgeable, and helpful and Very pleasant. The person Preparing the meal, was also very pleasant And offered suggestions for my meal. I would definitely Come to this restaurant again. Highly recommended.

I went to Thai Express last night l was first in queue and two people behind me. Instead they were saved first , so l asked why? I was told because fried rice takes awhile. I was so disappointed because these people also had ordered same orders as mine. I will never go back to that place again. Money has no colour to be treated that way. It s sad we live in such a discriminatory world like this. Same orders came first but because l m black had to be saved last. Pathetic!

Ordered extra vegetables and chicken.. and its stuffed full of noodles. Can barely taste it..pretty disappointing as weve ordered before but feel completely ripped off today. We ordered through Skip the Dishes.

Got the Pad See We with chicken, there were three thinly sliced pieces of chicken. No veg. Just a box of egg and noodles for $14, to make things worse. I felt HORRIFIC the whole drive home. Go to anywhere else , not worth it

Amazing Food and Quick Service

Easily the best Thai express. Super tasty and fast

Food stinks literally. The chicken in the fried rice stinks

I ordered chicken curry and noticed when I arrived home there is no chicken and almost no rice on it. I am a regular customer and never been so disappointed. My order was prepared by a male cook.

Excellent service, delicious food will definitely be going g back Nov 02/22

Delicious food and great staff

I bought gluten-free food, but it was not they are careless .

Rude staff!! Bad attitude and unfriendly

Good service, food and portions.

The food was excellent, we had Pad Thai and Shrimp cold rolls and Mango desert. I was able to eat my Pad Thai and desert but had to keep the shrimp cold rolls for tomorrow lunch. This takeout restaurant did not score very high on the list but I am not sure why. I would definitely recommend this restaurant and if I am ever come back, I will make sure I have a meal here again.

Husband and I ordered from there last night . We were both sick during the night and until the early morning hours . First time eating there and definitely the last .

My son, mother and friend had takeout meals, we ordered different dishes from Noodles to stir fried rice. The workers were kind and efficient. The food came out fresh, with surprisingly more then expected in the Thai boxes. The ingredients(protien and veggies) added to the dishes were well balanced for every bite of carbs. Definitely a fast food restaurant I would recommend coming from an adult.

Thai food is one of my favourite foods and Thai Express never disappoints! I also appreciate the kind service from this store whenever I m feeling like trying out a new dish they don t forget to remind me of the spice levels haha Can t wait to visit again!

I ordered from here tonight through skip the dishes the Skip driver was great so that explains the one star earned. The food was dry, they missed the extra peanut sauce that I ordered and paid for. The pop they sent had a broken seal and was flat. The chicken was over cooked and dry. The Fried chicken dumplings were cold and soggy. I am hoping the sorbet is at lease good. Disgusted and disappointed to say the least. Restaurant response was let skip know as nothing we can do.

Loved the food.. ordered last night and the Thai fried rice was nice.. I really enjoyed it was so much we saved some for today s lunch. The pad see ew, was nice as well but it was a bit soggy..

One of that girl is very rude.

Very slow. It took them 20 mins to get me the food. There was only one more customer before me. Need to work on their speed.

Me and my girlfriend ordered thai fried rice at sunridge mall thai express and it was delicious! We figured we would try ordering in airdrie. We both ordered the same thai fried rice on skip the dishes. The food was hot which was great however there were issues with both orders. The Spicy one was flavorless and the egg was burnt. The medium one had rotten tomatoes, burnt egg and a bunch of broccoli stems. The rice in both dishes didnt seem fresh at all. The process of dealing with skip was also frustrating as reporting the issue lead to many ended chats without any help.

Its so much better than the Thai express in shopping malls in Calgary

Soggy soggy soggy. There were nothing left of my rice noodles when they arrived and I opened the bowl. The veggies were over cooked too. Too bad I love Thai express in Calgary. Was hoping for the same quality.

Both the food and service heres great.

Yummm! Pad Thai was awesome and the staff here are so friendly!!

Great Environment to serve the local community. Looking for some Thai Food, you need to eat there.

Ordered online 50 minutes before they closed, they cancelled my skip the dishes order and my money was returned in skip credits. Wouldnt answer the phone after I tried calling.

We often order take out from Thai Express.... delicious food, always fresh and reasonably priced.

Skip the sides.. Ordered the dumplings for 4.50, and got these pathetic shrivelled little things. When your $0.50 dip is larger then your dumpling, youre in trouble.. Put a damper on the meal

Very friendly staff!

Good taste, will be back. Friendly staff

Great food

This place is amazing!! My wife and I have come here many times on our road trips, and every single time weve had spectacular Thai food. We would recommend any of the curries (especially green), the Pad See Ew, and the Pad Thai! The staff are very friendly, and the food is quick as well. Great experiences here!!

Every time I eat here the food always taste fresh and quick. Owner is super friendly with great customer service by providing suggestion what to get when I can t decide. Highly recommend this place!!!!

I normally love eating here but I just ordered through skip the dishes 30 minutes ago and it says it will take another 36 minutes for my food. Not sure why it takes 1 hour and 6 minutes for noodles. I tried calling but nobody picked up. I understand if youre busy, but skip costumers pay extra for delivery and speed.

Friendly, order was ready in timely manner, adhering to protocols. Great lunch.

Great staff and good food

Staff is friendly and service was very quick.. but hot food serviced on stale rice.. the rice felt like small twigs in your mouth.. maybe the service doesnt need to be that quick so the food quality can improve

Really tasty meal, and my notoriously picky toddler loved her kids meal.

Definitely worth a try. Been here a couple times it was always good

Clean, delicious and friendly service. My son loved the food and the sauces were not clumpy nor watered down like some places have done. Been here a couple of times and will definitely return.

Love this place! Staff there is amazing and always makes my food perfect. Special shout out to my girl Casey (sorry if I spelt name wrong) shes super friendly and accommodating which is why we always go to this specific Thai Express! 100% try it out.

excellent

Delicious stir fry with an amazing assortment of flavor and options.

Food was gross. Wife had stir fry, i had pad thai. The only reason we went here was because she could get her food on riced cauliflower. The chicken tasted old so i needed to add so many peanuts and lime. I asked for extra spicy, i know i kike spice but my 2 year old daughter was eating it. The wife said (towards the end) she bit into something that tasted moldy. The only reason they got 2 stars is because the chicken wings were good and the restaurant was clean. I WILL NOT be going here again.

This is a brand new restaurant that just opened in Airdrie and its about time! A great option for a quick meal. The food was great and not over priced. The food was made fresh with little wait time.

I ordered a Chicken Stir-fry, medium spice...it took very little time which was odd. I took it to go, upon opening it I knew why it took little time, my chicken was coated and deep fried previously, aweful, whole idea to eating here is no deep fried food!

Fresh food fast, however despite picking the advertised latest and greatest, they charged for both kinds of meat in it then only put one in. Needs more veggies too, there were like 3 spinach leaves.

Great food and staff!

The new owner is absolutely amazing, very kind and welcoming with everyone who enters. Clean and fresh, well organized! So far the best Thai express i ve been to, always taste the way it needs to taste! Best!! Good luck for your business

Love this place! Their food is amazing and their customer service skills are amazing. My favourite is the Chicken Pad Thai!

Staff are friendly and service is quick. But paying 12$ for rice is ridiculous. Ordered a stir fry and it came with three pieces of carrot some onion and... no other veggies... but definitely plenty of rice. So if you want rice... this is the place to go to