705 Main St S, Airdrie, AB T4B 3M2, Canada
I usually don't write negative reviews but my experience at this restaurant was very bad. The older guy (seems like the owner) that takes the orders is super rude. First, they messed up one of the orders and when my wife went to let him know, he kept denying it and saying that we made the wrong order. She came back to the table and everyone at the table was surprised because we heard her order the food. So, she went back again to let him know and finally they brought the right dish but that was not the end. We kept hearing this guy being rude on the phone while taking take out orders. He then told a 'doordash' guy to 'GET OUT' when he politely asked if they could change the way they packed people's orders as it always spills. We spoke to that delivery guy outside after and he mentioned that this guy is always very rude and that he hates picking up food from Jens. When I went to pay for our food, the total he gave me did not make sense but I didn't want to start an argument with this dude as it was right after he yelled at the delivery guy and there were other people still dining inside. We later realized that he charged us for the dish that they messed up. I love Vietnamese food but the food at Jens was mediocre. It lacked flavor. The spring roles were fine. Anyway, will never be going back there. I regret taking my friends and kids there. I hope they get someone nice upfront because that guy has '0' customer service skills.
I tend to order online from Jens, I've never been disappointed!! I told them recently that I was sick and their spicy broth helps me feel better. I asked for less stuff and more broth....they went over and above expectations!!! Thank you so much!!!
Ohh my the portion size is gigantic. The food is fantastic, well prepared and super delicious. Would highly recommend Jens to anyone.
I ordered a Sate Beef Sub and Shrimp Salad Rolls and they were delicious. Jen’s Noodle House makes fresh crisp and enjoyable meals. The dining room is quite big and their customer service is excellent. Attached is some pictures of the meal and menu. Enjoy!
Food was excellent and great service. I had the Chicken Sate Sub an wonton soup. Very flavorful and satisfying. Will definitely come again.
Fast, Delicious, and Great Value! Staff were nice and quick with my order. I ordered 19B. Charbroiled beef vermicelli bowl with spring rolls. This salad bowl is amazing and will make you feel full without any guilt. This place can get really crowded during peak lunch hour so plan ahead!
Excellent. Seating not very comfortable. Can't enter without vaccination record. Staff very cordial and well mannered. They would tailor their dishes to suit your needs. I make them switch pork, beef and chicken with seafood which they gladly do. Most dishes are sloppy. Bring your own napkin. Food served fast and warm.
Has always been our go-to Vietnamese restaurant. Love Jen’s special vermicelli, it’s so flavourful and the portion is huge. Everything here is great, and the staff have always been lovely.
I got this one delivered and food is always amazing!!! They give so much rice and the meat was tender! I also got cream cheese wontons, so crispy and yummy!! I usually dine-in but this time had to deliver but service is always super nice and the place is always clean!! Their Pho is also incredible, I definitely recommend going here. This is my go-to Vietnamese restaurant :)!!
This is a regular for us. My wife loves the chicken pho
Food at this restaurant is always good. Not sure why its not busy. Every time I go I can sit anywhere I want. But the food is fantastic and great service!
Its definitely somewhere Ill go back and eat again, Everything was perfect Kid-friendliness: Big smiles & very polite Food : 5/5 |
My go to Vietnamese restaurant, always delicious!
Was the best food ever Kid-friendliness: Small for the kids and perfect size for everyone Food : 5/5 |
Came in and was served old soggy noddles and cold old beef, was severely disappointed. I asked if we could get new noodles and she said if you don t like it you can leave. I work in a restaurant as well and this is disgraceful service, and I would never treat a customer that way. Will not be returning.
Always love this place but yesterday s visit left me disappointed. Barely any meat in the noodle soup. Hopefully this was just a one-time thing and doesn t happen again because charging $16 for it I felt ripped off.
I thoroughly love this restaurant.
Always a great place and the best owner Jenny and her daughters.
I ordered a large bowl of pho. It came in a very large bowl with lots of broth and rice noodles but barely any meat. Not worth the price
Was very tasty, we will be back again.
I ordered the chicken lemongrass vermicelli bowl. The servings were large and priced well but the flavor was very disappointing. The dish had some sort of sauce that i wasnt personally a fan of and couldnt finish mine. There was no fresh lemongrass flavor and everything was a bit slimy textured, well aside from the spring rolls because they were rather dry. Im sure Jens has other good menu items but East lake pho is the best place for vietnamese in town.
They have great vermicelli bowls!
Great noodle bowl
Online menu needs to be redone! Half the items don t tell you what s in the food or give zero description! If I m ordering online I d like to know what the dish is! Have gotten the beef vermicelli before not bad it s a hit or a miss for take out! Either wet soggy noodles or one big chunk of stuck together noodles and cold spring rolls.
Im really sorry to have to say this but absolutely DISGUSTING $36 down the drain nothing tastes good it all tastes like oil Ive thrown the food away I now have a stomach ache and Ill never order from here again
probably my favourite place to go in airdrie, the staff are so kind and friendly and the food is absolutely delicious and very affordable! couldn t recommend a better place :)
We ordered in from Jens tonight (Satay beef Pho and rice vermicelli with adding Satay) - UNBELIEVABLE! Food was absolutely delicious - pho satay was not the peanut satay which is exactly what I was looking for, massive vermicelli portion and 10/10 I will get the fried wontons probably every day now (if you only get one thing - those are an absolute must!!) really fantastic
Pretty sure the waitress didnt wash her hands after using the bathroom!!! The food was extremely bland, and the water was warm. No ice. The only thing that was enjoyable was the spring rolls.
I regularly have the chicken pho. Texture of the noodles is frequently perfect. Broth is flavorful and goes well with the chicken. Portions are sized on par for the price. Service is fast. Utensils are worn out and should probably be replaced. Not exceptional but good comfort food.
One of the best places in airdrie for food, if I m stopping for for in town it s generally Jen s. Great and fast service, and incredible food.
I have eaten at Jens before but never tried the subs. I did today and was a bit disappointed. Flavour was good, spice was good but there was such little meat, I almost asked if they forgot it. The bun was lovely but lack of meat will unfortunately keep me from ordering a sub in the future. Great service though!
wow, cannot recommend the beef satay enough, definitely a local comfort food. spring rolls are delicious as always and everytime i ve been in the service is personable and awesome. not a super cozy interior but clean and practical nonetheless. been ordering for years and will continue to do so. i even got an extra spring roll in tonights order :) thanks, a bunch!
Very awesome food and service!!
This is our new favorite place. Love their wor wonton soup. They are always so friendly here. The food is always delicious. I highly recommend stopping by or ordering take out.
Very cheap on the amount of food. How much does a few more noodles cost?
Ginger beef was soggy & gross. A decent amount of the portion was this gravy skin mess.
Alright. Im a noodle bowl guy yeah? I had a favorite placed but they closed for some reason, I was big sad. I dont know who Jen is, or if shes vietnamese, but I would trade favors not for the faint of heart for this noodle bowl. Fave dish Ive had in years and Im super thankful. If I spoke other languages I would post amazing and incredible to look cooler but I cant. So good. So full. Im going to bed now Jen, call me lol
Satay beef soup was bland and barely got any beef..not worth the price .
Excellent food and service. Parking: Parking in front of the mall
Jens special was awesome!! Spring rolls the best Ive had in a long time!! Thanks Jen
Used to absolutely love Jens, my favorite restaurant. Subs are still awesome, staff was very nice, but the ginger beef meal I got was bland and tasteless. I used to brag Ive never had bad vietnamese food but this is just so blah. Probably the last time I go.
Its our go-to place for vietnamese food. Quiet, quick service and close to home as I live in airdrie! Been there a few times already and each time has been great!
Ordered Wor Won Ton Soup with a side of Spring Rolls for Supper. I would have to say that it was ok. Still searching for THE BEST!
Paid $35.33 + $3 for tip for 2 soups and a order of spring rolls. A small order. Husband picked up the order and when he got home the springrolls were missing. He called the restaurant and the excuse was that they were too busy. There were only 2 people sitting in the whole restaurant. They did not offer to deliver, or give our money back and they should have checked the bag to make sure the small order was complete. Bad service! Disappointed and wont go back there again.
I hear the food is good - too bad I couldn t try some. Sat and waited for food to come out ( a bowl of noodles ). Two tables who came in after me were served promptly. I was not. I waited. And waited. Then DoorDash and skip the dishes formed a line. They all got their food before my noodles came out. I finally decided to leave. I am unsure how long my food was sitting under a heat lamp. Update. Went last night with my wife and ONCE AGAIN was left sitting waiting for the staff to finish with the endless stream of skip the dishes drivers. Long long wait. Didn t even receive a water while waiting. Finally got up and left after watching five or six drivers get served ahead of us. Must be making a killing with delivery. Two bad experiences in a row. Too bad. We found another place in airdrie that has better prices , better food and great service.
I love Vietnamese food, and Jens is always amazing! Is my go to place when in Airdrie. Service is always friendly, the food always tasty. Keep it up guys!
The food was awesome! Highly recommend this place.
Food is great and they are always friendly and the wait is not long.
Tasty food, fast service, reasonable prices, and conveniently located on Main Street. This may become my new stopping place en route to the mountains! Loved the wor wonton soup.
Came in on a quiet afternoon, shortly before supper, only a couple other people in the restaurant. I ordered the Beef Stew w/rice noodle ... sadly it was a disappointment. The broth was very very weak tasting, not the way broth should be. As for the Beef, 5 very small pieces of lean beef, no fat at all. Once I received my order, I did not see a staff member, until I went to pay. Sadly no one ever came to check how my Stew was, or if I needed anything else. Unfortunately, I will not be returning to Jens restaurant.
Great food and excellent prices!
Reliable, delicious, with many healthy meal options. Our go-to take-out place when we didn t feel like cooking. Great place overall!
Awesome food and great staff highly recommend
Yumm
The people running this amazing business are the sweetest. Always happy and grateful. The food is amazing and cheap compared to other places. Always fresh and tasty.
Good food. Remember. This is Canada. Not Sodom and Gomorrah!
Ive dined at Jens multiple times now and tried something different each time...Ive NEVER been disappointed with the food or service. Not only good portion sizes but also some of the best Vietnamese food Ive ever had! Id highly recommend!!
I picked up the beef Sate noodle soups from Jen Vietnamese and when I got home and opened the food containers, I was disgusted by the food I saw. Instead of meat pieces, there were only skin and fat portion of the meat (see pictures). There was hardly any beef to be found. Very disappointed with the food. I will not be ordering from them again.
This is the best Vietnamese noodle place in Airdrie. However I wish the restaurant was more cozy.
Shrimp salad rolls were not good.
Amazing food, amazing people! Super fast and friendly! Recommend to everyone in town Kid-friendliness: They have a kids menu which most Vietnamese restaurants do not
Ordered delivery, was very dissatisfied with the soggy vermicelli, bad meat, poor packaging, and overall the worst vermicelli in the city. The soup was greasy but not horrible. Not ordering from here again.
We ordered food for 5 persons and we are billed over what we ordered, please check your receipt if they billed you correctly before you go. It was 50dollars over.
Huge noodle bowls and the phó is great.
Huge portions great flavours, lots of choices
Jens was actually a second choice, however did not disappoint. Ive had really bad Vietnamese food and was hesitant. Jens was welcoming, friendly and vast. The noodle bowls were terrific, flavorful large portions. I would give it a 5, but the wonton soup was terribly salty. Otherwise a great meal for moderate cost.
the beef pho is ok
To vary a little
Best pho in town.
Food here is good and the staff is nice , place is clean and good place to unwind and eat.
Friendly staff and consistently good. Recommend #22 Sate Beef Vermicelli, balanced and spicy with good flavor and big portion size. Always add spring rolls.
Pho was just ok, nothing special. Peanut sauce was watery. Service was amazing. Ordered salad rolls and sate pho. Food taste 4/10 (peanut sauce was watery, pho broth was just ok) Quantity / value for money 8/10 (generous portions of food) Hospitality / service 10/10 (server and host were both really nice)
Wonderful Vietnamese restaurant. Service was excellent, food was quickly brought out and everything we ate was excellent. Some of the best springs rolls, wonton soup and banh mi subs Ive had in recent years at a great price. Bathrooms were clean and spacious.
Service is always great and friendly. This place is clean and food is ok
What a great experience I had tonight. I love warton soup and I have tired several places, my daughter told me this was the best she has had and by far it s the best I ever had. I love their soup EXCELLENT!!!!!
Dined in friday at around 7:30 with my wife. The service was impressive with how busy it looked! The food was good. Enjoyed the pho, and my wife s iced coffee was delicious.
I really wanted to like this place. But everything was extremely bland. The portion sizes are huge, but they really need to work on the flavor.
Fresh and tasty. Excellent service
I tried the teriyaki chicken on steam rice, very nice place.
Great service by the staff today. I didnt catch her name. She was the only one working on the floor (taking orders, serving and cashier). Pho and sub were really good! This will be our go to place for subs and pho in Airdrie!
Love this place. Pretty much the only place I order from now.
Got some really over overdone spring rolls (pictured), and two subs that had been over toasted. Good and spicy beef satay in the subs but overall really disappointed :(
Service was very good and the meals are excellent. Will be back again.
Best wonton soup in town. I get a fair bit of takeout and it is always hot and ready. The soup is packed with flavor and wonton, the extra chili oil is always a perfect hint of heat for my wonton treat!
The lemongrass chicken vermicelli is delicious!!
I like this place! Good price, good food, a big amount of food.
We highly recommend Jens Noodle Vietnamese House.. the staff are super nice and service is fast.. The food was the best weve ever had :):) The owners work super hard, and always make sure everything is satisfactory.
I ordered a vermicelli bowl 3/4 days ago. On their website it says 10.95$ I believe. After calling and ordering, it was 13.95$, unless I was charged 3.00$ extra for extra lettuce, an updated menu would be nice. The food tasted good though.
Nice Satay, reasonable prices.
Had my first Bahn mi at Jens as we recently moved to the area. The 5 stars are for the sandwich only at this point as I have not tried any other dishes. I am very particular about my Bahn mi and Jens is totally authentic and totally to die for. I had the pork satay which was very flavourful and had just the right amount of heat. The bun was done to perfection and the toppings were very fresh. The price point on this sandwich is also very good. The staff were friendly and meal was prepared in a timely manner. I will be back for sure.
AWESOME!!!
Lunch was quick and really good. The Vermicelli noodles were delicious. All you can eat hot sauce. Parking: 3 spots at the door.
Before I even got back to my hotel to enjoy the food, customer service was 15/10. Order was perfect, accurate, fresh, and right on time for pick up. Food was 10/10. Ive been going to another place for my vit fix. But wont ever be going anywhere else but here now !!
Service was quick and the food was great!
I woke up with a head cold today and all I wanted was a hot delicious bowl of chicken noodle soup. Came across Jen s online and I want to to make sure everyone knows, this soup is your prayers answered when you feel under the weather. It s got so much flavour and a bit of spice and it s made me feel a bit better huge portions as well. highly recommend!
Have been here for years and love their food. But for past months quality of food is getting worse. Shrimp salad rolls are old and harden shells. Beef balls in the soup is getting smaller in size and portions are getting almost less than half. So disappointing. We might not go back there. Gave them last try on Sunday but got more disappointing.
Great food for great prices.
I wont even get anything here. We literally are here the soup came out cold and not appwtizing at all. Poor place. Dont come here. Waste of time
Yummy fried rice
Service was good. Food and flavours were mediocre. The location was clean but nothing unique.
Food was amazing, however I ordered a canned caesar instead of a beer because on the menu the beer was priced at $7 a can and the caeser was priced at $5 a can. After paying the receipt showed the caeser listed as a beer for $7. When I questioned it I was told the price had gone up and it s actually $7. If that s the case it should be listed on the menu. Technically false advertising and not a legal practice.
The Pho was good, not excellent, the chicken submarine was delicious.
The food here is always great and the people are lovely.
Ive ordered some Jen several times and usually the food is very good. Yesterday I ordered and again the food was tasty however I decided to treat myself by ordering a taro bubble tea and there were literally no bubbles ( tapioca beads) in it like none, zero not a single one.
Jen! I have ordered your food faithfully, but you have changed your EGG NOODLES ! Why? Are they cheaper? Never looses track of your quality dear, please... I am a very good customer, but I m afraid I will switch my Vietnamese soups and sub needs, as you are dropping in the quality I have always come for. Your young lady that takes my orders is amazing, and has always been! But I will no longer order from you as you have switched your skinny egg noodles. Very sorry and I wish you much success Jen!
Food here is very delicious! Only thing I would say is meat portions are a bit small.
Friendly staff, always fresh and delivered in timely manner. We now order frequently we love the food
Friendly staff, tasty food, quick service
Soup is delicious!
Food is great ! Fast service. Friendly
I had some chow meow and it was good!
Excellent customer service and there food is always fresh
The staff are always so friendly and they welcome you like a family would, and they remember your name and the food is always delicious
Very good food...
Amazing food, even better prices.
Took my boy to the vet right beside this restaurant. Was hungry so I grabbed their salad roll and a jackfruit shake.. the salad roll had absolutely no flavor, the noodles in the roll were old and clumped together making some parts hard to chew. The dip for the rolls was super watered down, lacking flavor, barely sweet & instead of using actual Sriracha that you can give you a packet of hot sauce. The jackfruit again also lacking flavor, barely sweet. In my entire Asian life, probably one of the worst salad rolls experience Ive had. Most likely wont go back.
Not what it used to be...
Very good Vietnamese food every time we have been.
Well prepared good portions
Huge bowls of tasty soup and an amazing, friendly staff. Whats not to love?
Special pho was bland and there was barely any meat or noodles, it was mostly soup, portions are not worth it for the money spent. Service was rude and pushy. There is better Vietnamese food elsewhere. Will not be going back.
Service was friendly. Food came out quickly but was warm and there wasn t a lot of it.
My favourite item on the menu (so far ) is the vietnamese sub! I usually get the chicken one and it is very flavourful and the perfect size! The difference between this sub and so many other vietnamese subs is the toasted bun!!! Makes all the difference in my taste buds. Today I got the beef one and although very tasty the bun was not toasted...and with all of the sauce in there makes the bun really soggy if you dont eat it right away!!
Very very cheap on the meat portions for pho and char broiled beef platter... it was very disappointing. I will not be ordering from there no more.
I wanted to eat out today - the childrens request. They loved it and it was quite good. We had the noodles and the special fried rice. I think I will plan on trying something different next time as this is my first time at this place. It was worth it though.
This place is a great spot. The people who are working there are so kind and just bubbly and cute. See me in my order exactly to be here and it was a very good Vietnamese. The only thing I would complain about but not enough to dock off a star is could be a lil more meat in bowls ~
Good food, reasonable prices
Food was okay. Ordered salad rolls and the vermicelli was warm still. Also had a sate beef sub that was tasty but the bun to filling ratio was uneven. To top it off, the server was kinda rude to my sibling while paying, and while we are sitting there( family of 7 adults and 2 babies) we can smell someone smoking in the restaurant kitchen. They told us it was the bbq which is laughable. Pretty unprofessional and inconsiderate and against the laws. Wont be going back there for subpar service and the level of disrespect of smoking in the restaurant especially while children are present.
Food is always delicious and the portions are huge and affordable.
I have gone to Jens now a few times and their Pho and Satay soup are delicious, service is always friendly, price and portions are very good as well. If your looking for some Pho or Satay soup I would recommend you check out Jens.
Food was excellent as was the service!
Its been 4 years since I gave it 5 stars and it still stands! Fast service, love it! We usually pick up and take it home.
Great selection of food, great staff, good value
We eat here 3 to 4 times a month,the last 2 times food was cold and half the portion,very disappointing. Gave another chance tonight it was really good, good portion great taste.
We randomly found this restaurant, good food with good service
Great food.Great price.
Last few times has been terrible!! Dirty floor and tables when you walk in. Food was ok. Not great. Service. Terrible.
Great food, good prices
Great pho!
Friendly people food is good!
Everytime i come through airdrie i have to order a meal. The food is so good. And the price is good too for the portion size!
Always great/fast service and fabulous food.
Love Jens! They package amazingly for take out orders. Dine in is always fantastic as well. We love that its super casual and family friendly. Last night there was a new girl working. Young and slim build. Super friendly and very attentive. Great hire! The gentleman is not the usual man we used to see but he is also very nice. Thanks for the great customer service! P.s. our food is always delicious
Very friendly and fast service, food is good :)
Jens noodle house was amazing! The food came out quick and was hot hot hot! We were helped out by Diana and I have to say, the service was top notch! 10/10 would go there again
Jens Vietnamese makes flavourful food which tastes fresh. It is one of my favorite places to go for pho and ginger beef.
Great Vietnamese takeout.
Good food at a affordable price..
Always great food
The pho was incredible, the staff were very friendly, and I would absolutely make it a regular stop!!
Great food, really large portions too!! Plus the ladies were kind and helpful. Will go back for sure
Great Pho.. Visited for take out a handful of times throughout pandemic season. Owners are thoughtful and friendly... Dined in twice since and had a better experience with take out. Fast, convenient and very reasonable
Good food, and great service. I was introduced to Jens by my friends. Weve dined in and got take out. Always a good time, tks.
The bubble tea was incredible watered down. The guy also didn t wash his hands after he touched the register and then handed me my unwrapped straws. So gross.
fast service! Delicious food!
Very rude people
A nice place with a good variety of dishes. Good pricing and portion sizes were more than adequate. Food was flavourful, fresh, and delicious.
Super good food.
delicious food
Got take out here twice, got the pork vermicelli both times. First time it was good but the second time it was terrible. Pork was dry and tough, could not eat it at all. Likely won t go back
Very plain and basic PHO
Food was great service was ok they have new staff in training
The water was the best part of the meal :(
Really great, quality dishes, would recommend
It was just OK. I ordered the wor wonton soup, and agree with anther reviewer that it has a lot of room for improvement. It was just bland and tasted like something I could have reheated from frozen from the grocery store. I also had the pork spring rolls, and they were mediocre at best. We had it delivered and it arrived very quickly and hot though, so that was a plus.
We do take out and pick up. Always has been good.
Best pho
Friendly service. Good food.
Pretty good food and great staff
Best Vietnamese Restaurants in this Area
Love eating here! Not only is it delicious food, but the staff are so friendly!
Great Pho, and super friendly staff.
I went for lunch rice was cold and bad beef has a very bad smell
Very nice staff. And Food
Love this place
Always enjoy a good soup with spring rolls, broth is bland but otherwise good
Usually pretty good but since I have nothing good to say on this experience... lets just say this family does not communicate well.
Good food
Very little meat in the beef satay and Jens special soup they are so cheap. Not worth the trip.
Friendly staff and yummy fresh food
Pho broth has no flavour.
Great taste, friendly service!
Great Vietnamese. Always have a great experience here.
prices for bubble tea change every visit, menu prices are apparently wrong based on who takes your order and if you mention the price difference in price you get pure attitude from the guy most other are good.
Prices always change depending on the staff you get. Staff attitude from Male worker is poor and unprofessional, and he often takes ridiculously long to make simple things, such as bubble tea
Good food, reasonable service. Good choice for Vietnamese in Airdrie.
Spring rolls are great. That is all I have tried so far..
Tasty food and friendly, family service
Our place to go for pho
Super incredible food at a reasonable price. Everyone is really friendly and the service never disappoints.
I am feeling under the weather and have been dying for some soup to warm me from the inside out. Not to mention haven t tasted anything in Days with being stuffed up. The Chicken Satay PHO was mind blowing. Flavour explosion and they adjust the heat to your liking. Great service and no long wait. Love this place
From Edmonton working here Loved it Best bowl of Pho (actually spicy chicken sate) Ive had in a long time Going back tomorrow for rice n spring rolls