368 Bayly St W, Ajax, ON L1S 1P1, Canada
RESTAURANTS ,SPORTS BAR ,BAR&GRILL,
I have been to Cloud Nine multiple times. One time in particular comes to mind as the best. I attended a karaoke night with my sister and a friend during the summer and had the best server named Ruhaiyna. At the time, my sister frequented the establishment more than me and told me how great she is. She makes drink suggestions, food suggestions, and is open to help in any way necessary. She lived up to the hype with her great service and had conversations with all her customers to give it a special touch. I loved the food and the atmosphere but her service is what I use to get friends of mine to come with me again and again.
went for dinner tonight. Food and drinks are great. reasonably priced . the only thing we didn’t like they charge $3.95 to substitute cesar salad instead of garden salad but waitress didn’t mention extra change when we ordered it.
Went to Cloud nine for dinner. We ordered the beef Curry and the lamb shank. The lamb shank originally came out ice cold and we let our server know. Without hesitation she returned it to the kitchen. A few minutes later the manager came out and repeatedly apologized for the cold food and assured us it would come out piping hot this time....which it did. They had a live jazz band in and it was very busy (which the manager himself said was no excuse) but he thinks it's might have got rushed out because of this. When the new lamb came out it was hot and delicious. The beef Curry has amazing flavor but my only complaint was there was very little beef in it (literally 7 chunks of beef). I brought this up to the manager and he said the reason is because they use a very high quality cut of beef (which I agreed with, it was delicious and very tender). I suggested that I personally would rather pay a few extra dollars and get a meal that would fill me instead of paying less and leaving still hungry. He stated he would mention this in the next team meeting. All in all the food tasted amazing, the service was above and beyond and the atmosphere is fantastic. Everyone is human and makes mistakes but it's how a restaurant handles those mistakes what matters the most. Thank you again for correcting the situation and handling it the way it should have been handled. We will definitely be back for another dinner (not just wings that we normally come for)
We tried the pasta Primavera with Alfredo.. it was fresh, loaded with veggies, and sauce was delicious. Also there are lots of sports running on screens so was a good sports bar to hang out. It's very much like Buffalo wild wings, but more food options. Will definitely visit again.
We went to Cloud 9 to try it for the first time based on the google reviews. We definitely won't be visiting again. My husband ordered the Jerk Chicken and it tasted like pure salt. No other flavor, just salt. He couldn't even eat it, he had to send it back. I ordered the Clubhouse, which is my goto order at every new restaurant we try. The chicken breast was so overdone and dried out. The fries are frozen Costco fries. The salad and dressing were the only good thing that came out of our entire lunch. My entree looked so good when it came out, but it was a complete disappointment. Our server was lovely, but she was the only one working the floor and it took almost 40 minutes for our awful food to come out. Never again.
I have given all 5 stars for this place. Food was good.liked the atmosphere. The most most important thing I need to mention for any restaurant service personel are so important. And here at cloud nine the lady Riahayaana (sorry I know I misspelt her name) she was such a sweet heart. She was running around like a headless chicken(weekend ) yet her smile stayed intact on her face. If the owner is reading this you certainly need to give her a bonus..she made us feel so comfortable and welcome.
Recently dined in. Their food is very good! They also have a nice patio and staff are friendly. Had delivery from here. The food was very fresh and tasty. Salmon pasta was so delicious. Fries were still hot and crispy, and the rib and wing combo was juicy and tender.
Cloud 9 is an underrated pub, the food is impeccable. Their calamari and spinach dip was superb, both were tasty and freshly made. The butternut squash ravioli, Thai Curry, clubhouse sandwich, lemon pepper wings, and quesadillas were great! They carry a variety of foods and drinks that will leave everyone satisfied. Samantha, our server, was awesome! She was very courteous and extremely attentive. Overall, this pub has great atmosphere and tasty food. Will come back again for sure!
The website says upscale sports bar, the food is far from it. Everything tastes frozen from Costco. The service is decent and the atmosphere is quite good. I only go to this place for UFC. If they can make fresh, tastier food, it would be an excellent spot.
They did my daughter s 16th birthday amazing service start to finish. Food was absolutely amazing if I could give a 10 star review. Thank you for making her birthday amazing
Ruhaiyna was our server, and she was lovely from the start! Definitely one of the reasons we continue coming back to Cloud 9. She is very personable and made our dining experience memorable. Food was amazing - served hot & fresh. We enjoy the karaoke nights
Ruhaiyna served us tonight and provided fabulous service as always. She always makes us feel welcome. Highly recommend this place!
Went to Cloud Nine tonight. Had an amazing meal and terrific service. Ruhaiyna in particular was incredible. She is an amazing mixologist and knows the customers so well, making sure to keep everyone happy and having a great time. Incredible experience as always!! Parking: Adjacent parking, many spots
Went for paint nite, had a great time. Had a few seltzers and a few Guinness. Had butter chicken and boneless wings and fries. Meals were perfect. Absolutely recommend.
Very nice place.
Fantastic value for the price! The food was tasty, fresh, and satisfying. Highly recommend it for anyone looking for a delicious meal.Definitely worth trying!
Wings is So good!! I love it Green curry wings are insanely good!!! Can t get them anywhere!!!
Maria was very welcoming and made sure I was taken care of, and Victor made an absolutely incredible steak Caesar salad. The atmosphere, service, and food was perfect for an early dinner after an 11hr shift!
The chicken sandwich I had was mediocre, thin filet, fried in old oil because it came out dark and bun was slightly burnt. Could have made same at home Waitresses were nice and friendly Vibe was typical of a sports bar
Erika was a great server she made it an amazing experience food was great too !!
Great! Come check it out !
Food was good but our server Erika was the highlight of the night! Great food and drink recommendations and she made us laugh the entire visit. Will definitely be coming back to visit her!
Went to check out this place since we have driven by many times was pleasantly surprised at the portion size & value. The server Ruhaiyna was very friendly. Told us about specials, made recommendations and was very friendly & attentive! Looks like a fun place with the karaoke set up and an area for private functions. We will be back :)
Ruhaiyna makes a great rum punch! The best Ive ever had .
Our server Erika was so kind and knowledgeable. The food was great. Will definitely be back
We ordered here through DoorDash and were blown away by the food it was absolutely amazing! There was a small mistake with our order, but the manager went above and beyond to fix it quickly and ensure we were happy. Their exceptional service and delicious food have made this our new favorite restaurant. Highly recommend!
Chill place.
Very good service. My wife ordered a sangria which the server added some cherries on it. My wife expressed that she appreciated the cherries. The server then brought a shot glass full of cherries along side our next order of drinks!
Very well gone,
This place is amazing , I recommend boneless wings . Check them OUT!!
Maria was incredible and the chefs did amazing with the food!
Try the chilli onion wings if you like spicy food!
Service was great food was great! A really good experience
Had lunch there, squash filled ravioli was excellent. Great service too!
Food was decent overall. Calamari was the highlight of the night. Service was within expectation, setting is nice.
Very good
Food is always good. I was there for an hour and nobody asked if I wanted anything, what I understood as it was busy. I had to get the waitress to give me a drink. But the waitresses really nice and kind.
Huge selection on the menu. Something for everyone. Food was great, full of flavour. Very friendly and helpful staff. Highly recommended!
I recently dropped in to see a soccer game the server was very welcoming I decided to try jerk chicken it looked great but the chicken was a bit off the sauce was not tasty at all was frozen then they cooked it and it smelled off no flavour.
Cloud Nine in Ajax is a really cool joint! Great team (Shan & Daniel (Owners), but shoutout goes to the team: Mansi, Erika, Sky, Payal, Ru, list goes on ) taking care of you with a chef who knows what he is doing in the kitchen! I m a big fan of their Chicken Pam Pasta. Widely-spaced inside with plenty of options to catch your fav game with a patio to rock your Summer evenings, give it a shot and try for yourselves, cheers!
Wings here are great
My bar for food and pints only bar with Nitro
Good lunch options without breaking the bank. I had the spicy chicken sandwich with cesar salad and fries, which was quite good. My friend ordered the club sandwich and he enjoyed it very much. They have an awesome hot sauce, made in-house. We actually took a small sample home. Very friendly and hardworking staff. The patio is quite nice too.
good food, great portions, fair price, friendly staff, a nice local pub.
Very good place for large groups, lots of food options, but the food itself could use some flavours. The food was okay, and drinks were watered down.
This was a lucky find for us. Service was excellent. Our server was a lovely woman with a name that starts with an R (I usually dont leave specific server reviews...wish I remembered her name to give her a good shout out). Food was also excellent. Their regular side is a split--fries and garden salad--which was a happy surprise. I had a mojito, which was great: large and under $10. Their patio was also very cute. Bathrooms were clean as well. One note: If you are sensitive to the taste of water in Durham, beware that their ice seems to be made with tap water...or maybe their fountain pop machine is unfiltered. Regardless, very small note and if I am wrong, then so sorry and cloud nine please correct me.
Great Price Point The food was great Daily specials Food : 5/5
Bar is going downhill, servers dont get treated right, Daniel is the only good management the bar has left, food has decreased in quality, wont be returning here hopefully Daniel can fix this place up.
Karaoke night was buzzing
It s a nice place with good food for the price you pay and the alcohol is not crazy overpriced like some other places. And insanely nice servers. Generally speaking 9/10, would recommend, will be coming back.
Great food and great service
Dj is absolutely trash. Man doesnt know how to use volume sliders. Save your ears do not come here.
My children and i love coming to eat here. Food tastes great, service is friendly, and the atmosphere is pleasant.
Food was great!
They have great deals! And the food is super food. Fresh beer !
Seafood was fresh and delicious
Poutine is delicious
Food is decent (wing, ribs, calamari ect and of course beer) and the price is right. There might be a better place but after 9pm in Ajax Im afraid this is one of the best restaurant you can find
Great food and a nice atmosphere. The staff is also very helpful and always available. I will definitely be back!
Great food & service. Friendly people
Not bad but they water down their drinks and the wait staff were rude.
The food was great. Good place to watch sports. It was extremely busy (Leafs game 7 plus large privats party), so the service suffered a bit, but our server did his best.
I came here on April 13th to watch the ufc fights with my friends, I ordered a pint and pound with a dance duo. The dip never came. After this I ordered fajitas a pint and a glass of water, the water never came. After this I ordered a coffee and a brownie, the brownie never came. After this I ordered a saganoki cheese which never made it to the table. I was told that I would get a discount on my bill this also never came. I was here from 545-2am and I never got any good service. I came to this establishment for every UFC fight but I will not be returning after last nights events. UPDATE - tried calling back but got hung up on. Why would I ever recommend this place to anyone
Nice place, food was great, service was good
The food was great, and the restaurant/bar itself is very nice and fairly new.
Lovely place to go to. Service was second to none. Staff are super friendly and conscientious. Definitely recommend
The Sunday jazz band Ragweed is amazing there but unfortunately I had a terrible experience at this restaurant. I reserve a table months in advance to see the band and requested they seated us in the front where the band was playing. However they couldnt find my reservation, and we were seated off to the side away from the band. All of the Sunday Special items they had on their website they didnt have but they had a fixed band menu and we had to order from instead. When I called about the specials previous to this reservation they told me there would be the regular Sunday Specials so we were confused to why they had a band fixed menu. The manager was then annoyed we had asked to order vegetarian options that was not on their fixed band menu. They should have taken this request as an opportunity to improve their restaurant. When we got our food their portion sizes were so small, and not worth what we were paying. Even after all of this we did tip them well to be kind knowing that we will never go back there again which is a shame because we only came there to see the band. It felt like we were inconveniencing them for all their mistakes and they never apologized for anything. Six months later they called me asking if I would come back to see the band. They got my number from the reservation that couldnt find. They clearly dont know how to run a restaurant. Vegetarian options: There are no vegetarian options on their fixed band menu
First time trying this place and my last. Went here with my wife for dinner and a drink after work and were completely ignored by the staff. There was a large group standing around and blocking the door, so were had to squeeze in. We made eye contact with the staff behind the bar and proceeded to sit in a booth opposite the bar. We sat there for 15 minutes watching the bartender talk on a cell phone. Obviously they were not interested in our business, so we left. We will not be back, first impressions matter.
HORRIBLE service by management and employees on april 13 rude employees, failed to bring any of our orders out and when they did it was incomplete or stale Not happy with the customer service from Laura at all or the manager
Unbelievably welcoming , first two visits they honored our coupons unquestionably . Erika is one of the most thoughtful servers , didnt come here for a couple of weeks and our drink order was on the bar before we even had a chance to order . Blown away by the quality and flavourful of the lamb shank . Regardless of the fact it is extremely affordable. My new local spot!!
We came as a group to watch the ufc, we had a great night. The food was great, we had the pesto chicken and chicken parm and both pastas were delicious. Our waitress Laura suggested the chilli onion wings and they were the best flavour of wings weve ever had. We were there for most of the evening and although it was extremely busy, Laura made sure we had everything we needed, making sure to fill our water without having to ask. Thank you for a great evening, it was our first time here and we will be back
I cant even begin to express the sheer disappointment my friends and I endured at Cloud Nine Bar & Grill on April 13, 2024. The experience was a catastrophic blend of incompetence, negligence, and outright disrespect. Firstly, the service was atrocious. It was slow, disorganized, and the staff seemed utterly ignorant of basic customer needs. We waited for ages for our orders to be taken, and even longer for them to arrive. We ordered pints and pounds of wings, a simple enough request, but even that was messed up. Two of our party asked for ranch sauce, which our waitress failed to provide. We had to approach another staff member to finally get it, but the ordeal didnt end there. Throughout the night, despite multiple requests, our waitress failed to bring the basic necessity of water to our table. We sat there for hours, parched and frustrated, wondering if our orders would ever materialize. Spoiler alert: they didnt. Despite ordering food, including sizzling fajitas and a brownie, they never showed up. Its mind-boggling how a restaurant can fail so spectacularly at fulfilling basic customer orders. The icing on the cake was the utter disregard for customer satisfaction. When we finally received our orders, they were cold and incomplete. The fajitas werent sizzling as advertised, and the accompanying tortilla bread was nowhere to be seen. Even when we asked for the missing items, it was met with indifference from the staff. But the disappointment didnt end there. Despite repeated requests, our table went without water for the entire duration of our visit - from 5:30 pm until 1 am! Its utterly unacceptable to neglect such a basic need, especially in a dining establishment. Our waitress Laura seemed more interested in wiping down empty tables than actually attending to paying customers And lets not forget about the Saganaki Cheese fiasco. After waiting over an hour, the cheese finally arrived - accompanied by cold, stale bread that had been sitting out for far too long. When I dared to request that the bread be reheated before serving, the waiter dismissed me with utter disregard and took back the Saganaki Cheese and stale bread. Even after speaking to the supposed manager, Sean, there was no improvement. Promises of discounts and expedited service and fresh Saganaki Cheese and fresh bread, fell flat as we waited over TWO HOURS for a dish that never made it back to our table. Overall, the service and experience at Cloud Nine was a complete disgrace. From the ignorant staff to the disorganized management, its clear that customer satisfaction is not a priority for them and basic customer requests are the last on their list to meet. I would strongly advise anyone considering dining here to steer clear unless they enjoy frustration and disappointment with their meal, night, experience and socializing events. I strongly recommend considering going elsewhere. *****UPDATE****** I just called as requested by the resturaiunt owner and was hung up on by another employee named Sean. Just gets worse and worse.
We made reservations last minute for 30 people. They were super accommodating, the food was fast and hot. Beer was cold. Lots of room in the bar and parking too. The large windows made it great for light. We were there before sundown, it looks like they may have music or a band. Seemed like a great place. Thank you for hosting us.
I never usually leave reviews but I just had to! I had a wonderful experience at cloud nine, it was my first time! My server Erika was wonderful very on top of everything and such a friendly personality!! 10/10 would recommend
Food was good, great portions. Service was good. Would return again.
Every single individual who was helping us was so extremely nice, and made us feel so welcome! The food was super good and affordable too! Definitely a great spot so I highly recommend :))
Usually I would rate this restaurant higher. Service was slow ( I think it was the kitchens fault) food was just alright. Im hoping the issues were a one time thing
Dope place to be
Sunday Traditional Jazz was great. An enjoyable experience.
Grillin & chillin, the best place 2Drink a Beer Its the best ya ever... Vegetarian options: Spicy fries Food : 5/5 |
I ordered a lamb dinner expecting it would have looked like the picture advertised. To my surprise they put so much gravy it was soaking and melted away the potatoes. The taste of the meal was as if it were an indian restaurant, some type of tandoori seasoning overpowered the lamb and gravy. To say the least no apology at all after I complained. Definitely will not be back the food socks, even the chicken wings tasted gross.
Went three times and tried different things each time. Very good service and food! Definitely recommend.
Very good food, many options on menue a d friendly staff! I hope I lived close by :D
A hidden gem! Food and service were excellent. We ll be back.
Samantha our server was very friendly and the service was fantastic and she always had a smile on her face. The bar had a great ambience and the house beer is a great price if you like craft beers.
Waited 20 minutes never even got a drink so we left
Everything about this restaurant is top notch. Highly recommended.
Awesome restaurant. Loved it there. Was there with all my friends and it was so nice and clean. Food there was so delicious
Came out on Friday for karaoke night and had a great time. The vibes were right! Our server Britney was amazing! She was friendly and so much fun. The DJ, I believe his name was Kevin, (maybe Carl?) was equally as amazing, and had everybody feeling great. It was a small, yet mighty crowd, and we heard lots of great performers. Food and drinks were really nice, decent price, and nicely presented. Able to easily accommodate vegan and non-drinkers, too. Thanks for a fun night!
Good food, friendly stuff and lots of screens for sports
It will be better next time...
Had the Christmas party here. Was an excellent choice. Will definitely do some more visits.
Good beer selection, service was good, wings were really good. Well go back.
We had a great time, great service.great place to watch UFC matches. Lot of screens.it never wrong to try a lounge and bar more than once. Parking: Lots of space.
We really enjoy the food and the atmosphere at this place. Great service yesterday from Ruhainya! Everything was great and we ve visited several times. We ll be back again for sure.
Had the spinach dip as well as the ribs & wings and it was amazing!
Clouds platter was excellent choice for a variety of meat dishes. Calamari was especially good and their fries on the side is really good quality. Nice place and prices are very reasonable. Its a come-back.
The wait staff was very attentive to our needs Wheelchair accessibility: There needs to be an automatic door to the washrooms not just at main entrance. Food : 5/5 |
food was excellent, also the choices of the food , servers were also friendly, atmosphere was very pleasant, clean
Decent food with average service.
Love the taste and choice!
Amazing place to eat and hang out. UFC fights, all the sports games are played here. Amazing waitresses. New patio. Wow
Ordered through Skip the Dishes. Very unfortunate experience to be honest. The loaded fries had barely any toppings on them. Chicken Parm sandwich came with no tomato sauce - only chicken and cheese on a burger bun with no other toppings. Thai curry was also severely lacking in sauce. Soup of the week was listed as cream of tomato, we got chicken noodle. Only good thing about the entire order was the cheesecake.
Great service and really tasty food
Our experience at cloud 9 was wonderful. We ordered the mix veggie platter it was delicious. We had Maia as our server. The service was fantastic. The food arrived in a timely fashion. She was very kind and bubbly! Would definitely recommend cloud 9 to a friend.
The restaurant is decent however I must warn everyone with nut allergies especially with children of nut allergies, do not eat the brownie from the kids menu as it contains macadamia nuts. We found out the hard way after my son who has a tree nut allergy ate a small piece of it and had a reaction to it. We were there on a Friday night and it was also Karaoke night. If youre not into that dont go after 9pm. Its very loud. We were ok with it though.
Cloud nine has become a great place for me and my friends to meet up once a month and just hang out.
Cloud 9 has amazing food and service! Don t get me started on the hot and hunny wings and truffle fries. Their stuffed salmon is also delicious. Everyone there is so welcoming and with the UFC fights to karaoke, how can you not have a good night? if you re looking, you should definitely try out this restaurant as it won t disappoint!
This restaurant is absolutely fantastic. My husband and I have ordered from them multiple times in the past few weeks (via DoorDash) and their food has always arrived hot and delicious. We experienced an error (for the first time) with our delivery order this evening and before I could even reach out, the restaurant was calling me to apologize and they delivered the missing item themselves (in record time) AND included a lovely dessert. Cloud Nine will definitely continue to receive orders from us. (Perhaps we should actually go to the restaurant sometime. ) Vegetarian options: I find they have quite a few palatable options for vegetarians. And, if you are a pescatarian, the options are even better! Beet salad with salmon ... delicious!
Decided to try Cloud Nine for the first time. Glad we did! Patio is huge and well laid out with an outdoor bar and giant TVs. I had the cloud chicken wrap and my wife had the buffalo chicken wrap. Both came with fries AND a salad. Portions were big and they were both delicious. I also recommend trying their cloud beer, excellent pilsner! They have a stage inside so Im hoping they book bands, this would be great place to watch a band (inside or out), and have drinks with friends! Hoping they do better than the previous tenants here as they seem to be doing everything right!!
Great food and atmosphere.Great place to host a party. The staff are very friendly and accommodating.
Good food, reasonably priced
Great singers for kareoke Fridays with Kevin
The best food! Very nice atmosphere and our server was very friendly!
One of the best places to chill and have a drink. We seem to be going regularly here esp on Sundays. I hope they keep the quality of food and the vibe of the place the same or even better. Approved !
No local craft beer . Suggest the taps should have Falcon Brewery of Ajax buy and support the Local Bomb Girls
Went for dinner and we really enjoyed the service and food.. I be back to review after a 2nd visit
We spent the afternoon celebrating our Womens Bible Study group leader. The service was excellent, the food presentation, taste and portion was wonderful. Will definitely be returning. I had the stuffed salmon with pasta. Very very good.
Two of my buddies and I went in for a dinner on a Friday night. We were very impressed by the menu as it ranged from ribs to soulvaki to pizza. The service was fine and quick, drinks were alright. The place had a lot of TVs although 4 of the TVs on one side of the restaurant were all blue tinted in colour which was awkward to watch. The calamari and pulled pork was very tasty. Overall, Id eat here again to try other items in the menu.
Very good food good prices ad every thing tasted perfect
The best pub in town!!!
Beautiful ambiance and excellent customer service. If youre looking for a dining experience that combines fantastic food, great drinks, and a lively atmosphere, then cloud nine bar and grill is definitely worth checking out. The wings were amazing!! Overall, I would highly recommend coming here to anyone looking for a great dining experience.
I dont usually write reviews but, yesterday was one of the most memorable Birthday Dinner we got to celebrate. It was so good. Firstly, I dont drink, but my friends and family always complained about the drink not being mix right. Last night they were so happy! The drink was on point! Then comes appetizers, the main meals and then Kareoke omg! I was on Cloud Nine indeed! We didnt realized Kareoke is Every Tuesdays so that was the Icing on the Cake The Waitress Laura was Amazing! Thank you girl! The DJ for the music was Awesome! Go check them out! They are worth a try! Cloud Nine in Ajax thank you! Kid-friendliness: They had a great Kareoke time as well.
Went for dinner tonight for pasta Thursday. We had the spinach cheese dip which was great, shrimp and crab macaroni, and chicken and shrimp penne. Great flavour on everything. The penne sauce has a nice spice and cream sauce for macaroni very flavourful. Very nice looking place with lots of TVs. Service was also nice, she made sure we had everything we needed.
Went for a date night. Had heard of the place and wanted to try it out. Very nice atmosphere, clean and lots of tvs. Service was good (came around an appropriate amount of times and made sure we had what we needed) Service is important to us when we eat out and can be a deal breaker for us. Everyone was really nice and the menu has a ton of options. Food was good and cooked well. We had seafood in our meals and the shrimp was cooked on point. Drinks were good and the beer was nice and bubbly. Good experience so we will definitely be going back again soon
Good food, nice atmosphere, kind staff! Sat outside with a group of my friends for a bit before the manager (I think) came out to move us to the tent minutes before it started pouring, thank goodness Storm was just so windy though so he and our waiter helped us relocate indoors. They replaced our waters in case ours got rained on too! Food: wings, the butternut squash pasta, one of us got ribs I heard they were beautifully tender fish tacos, calamari CALAMARI WAS SO GOOD. The sauce and lemon were perfect with it, was so tender and not chewy; best calamari Id ever had. Anyway, got a bunch of good food and got a bunch of good service. Good prices. Good vibes. Im coming back :)
Aptly named.
Great hangout spot for friends with amazing food and drinks! Awesome for sports nights and chicken wings
I went here about a week ago. It was amazing. The food was amazing and the service was even better, Laura was the server. Friendly and very attentive. Didnt even need to ask for a refill. Definitely will be going back. Thank you
Abysmal dining experience. Went there with a party of 14 and took 2 hours to get our food. The place was empty. We had 5 separate bills, and to apologize, the manager gave us 20% off split over all 5; so 4% off on each bill, which works out to overall 4% off; a scam basically. We had 2 kids with us who didnt get 30% off their meals (which is the Sunday special). The only thing that was good was the food, but it was not worth the wait and the scam. Used to rave about this place, but will never be going back after this experience.
Our experience on a Monday evening with a party of five. Understaffed. Food fair to good. Best thing they can do is clean the front doors inside and out. Its the first impression the customer gets.
The waitress was extremely friendly and helpful and she was able to help me pick a great drink and I even ended up choosing her favourite dish and it was delicious. At one point in the night a couple people even got up to start singing karaoke, and it was just a great atmosphere and vibe to be in!
Wonderful food and excellent service... reasonable prices...a place to frequent.
Food and service was really good. I had the 10 oz steak which was pretty good for a bar. I think their staple is their chicken wings and i tried their spiciest round, i believe they are called the cloud nine special? Good prices and good food. Id reco
Patio table not leveled, waiting far too long to get served, Aj saved us from leaving, he got his best server out to serve us . Ravinna is a amazing server, we ordered two drinks the server didnt come then Ravinna came back and got the drinks and came back asked for napkins no one came back and gave us napkins I had walk to the bar and ask for napkins and I got ib of wings and fries and it took to long to come 45 minutes likely not to return
Best Bar and Grill in town. I love this place and the workers.
Great bar to watch a good ufc fight with the boys and have some bears and wings along with it
Mouth-watering burger and salad chased down with a frothy Guinness, served by pleasant staff, cannot be beat. I was on Cloud Nine the entire time. A terrific place for my meet-and-greet, definitely a return visit is in the cards.
Great food and staff and pricing as well. Would recommend always. 2 good owners and loves to keep customers always smiling. Will be back with more friends next time around.
I had a great experience here, there was an unlimited variety of food options. I definitely recommend the seafood linguine, or the cheese steak. AJ the manager was very pleasant and funny, he made it a good night. Its definitely a place to go watch the game with friends or even host a party.
Good customer service and good taste food
Guys! This spot is awesome.. the staff is amazing, they always have a welcoming smile as you walk in.. just ask for the owner AJ while youre there and he will take care of you. Every Friday the fish & chips are 15% off when you take out. Also try their delicious nachos!! You wont be disappointed and Friday nights they have Kareoke. Just let the dj know what song you want and sing your heart out.
Yet another overpriced low quality Brown Staff Only Trash Establishment expect this to become the normal in Ontario
Food was fresh and tasty the staff was very friendly
Great pub, the patio was amazing and toasty. Portion size was a little on the small side, definitely recommend adding a side or an appetizer if youre starving. The food was not what I expected but absolutely delicious, and our server was great!
Food was awesome
Friendly staff accommodates our large group effectively as we meet monthly..
Great service. I had a lovely time Parking: I just love parking! Wheelchair accessibility: So easy to wheel right on up to the bar
We were there as a group of 10. There were other groups there including a very loud party outside. Would not go back if similar event next time happening. 8 of the 10 meals arrived as ordered 2 had issues were corrected but would have liked all food together. The 10th meal was 1/2 cold but was tasty - would have been even better hot!!
Nice local place for food and drinks. Broad menu with something for everyone. The drink menu has lots of options, including a 5.00 1oz bar rail. (Sauza, smirnoff, brokers gin, wisers, barcardi superior) Staff are always nice and attentive. Food : 4/5
Tonight we went to Cloud Nine for the first time. Pros: Patik the young man who was waiting on us was very nice, very pleasant. The food was fantastic. Ossobuco and Irish Nachos. The Ossobuco was fall off the bone tender and so tasty. The Irish Nachos were because I was curious about them, especially after the garbage I was served at another establishment. Large serving, tasty, had a good cheese pull and were crisped up to perfection. Cons: After eating I made a trip to the ladies room. Standing at one of the sinks washing my hands I watched a server rush out of the stall she was in and out the door. She didnt stop to wash her hands. Granted she spent most of the time we were there chatting with another waitress and the 2 patrons at the corner of the bar. I guess she was in a rush to get back. Gentleman, if you are by chance reading this, please be aware of her hygiene habits. Ick! Waiting to pay, I watched another of the wait staff grab her bag, plop it on the bar and proceed to apply deodorant. There is a time and place, a bar is not one of them. So food, excellent, Patik, excellent, 2 of the waitresses though, ICK!
Terrible owners! Crooks
First visit and will be back. Ruhaiyna was our server and she was great. Very rare to find great service these days like we received from her. No complaints on food. Vegetarian options: Vegan options as well
Great selection and foods, especially for people like me that have dietary needs, love the outdoor patio and the heaters, the space is big enough to host, big gatherings, and the staff in Management are fabulous
Fantastic fish tacos. Good wings; wings come with fries. Excellent karaoke sessions held on Tuesdays.
Had ordered calamari and ceaser salad with chicken Calamari was decent but the bowl is half lettuce. Salad was great except for my chicken. It was super dry, all the manager could convey is that the chicken is grilled, that is why its super dry. Thats no excuse, when you are cooking chicken especially after grilling it, put it on a plate and cover it with a microwave lid or loosely wrap it in foil to let the juices back into it. Never press down on the chicken when cooking it, that squeezes all the tasty juices out. They gave me a discount to make it right. Food is good, just needs some minor adjustments Was back recently. My dessert was small for being almost 8 dollars, my drink was 60% ice. It looks like they put the ice tray in my drink. Our server was great. Parking: Good number of parking spots.
Went here on a whim and wasnt disappointed! I had the chicken souvlaki and my daughter had the butternut squash ravioli. Both were great & we will be back!
It was our first time here. The food was wonderful- juicy burger, lovely lamb shank, excellent salads, beautiful bruschetta. The service was TERRIBLE. And it wasnt a busy night, so there was no excuse for it. Slim young man took my partners order and left without taking mine (I wasnt ready to order yet), and it was brought to our table long before mine, so he was eating before I even got my salad. After we had finished, our empty plates sat neglected on our table for so long we had to put them on the table next to us to get them out of our sight. Our water glasses werent refilled, and no dessert order was even asked for. So we saved money on no dessert. But when we asked for the check? He was back to us quick as a flash with THAT, which I correctly predicted would happen. Its like we didnt exist until payment time. This young guy needs some training in whats most important (a satisfied customer) and how to be a good server. On top of that, the washroom had no hand soap, no hand towels, and toilet paper in only the wheelchair stall. Disgusting. Management needs to monitor and refill these things on an hourly basis, or face health inspection violations. The best thing about this place was the FANTASTIC live band, 96k. WONDERFUL band-so talented and fun! Definitely worth the trip. The band and the food were SUPER. The other things-improvement needed!
Amazing restaurant, the staff is awesome, and the food is consistently delicious!
Food was good, new place always helps beer selection was a little light but food made up for it
I was curious about this place. Lived in Ajax all my life so I thought I d check it out. Just went for a couple drinks. The staff treated me well and Aj the manager did too nice guy .Very cozy atmosphere maybe try the food next time. Thanks for making me feel good and sorry about later in the night .
Love their calamari and wings. Karaoke nights is fun: Tues at 8pm Fridat at 10pm
Very cool bar and grill, almost like a local Boston Pizza. We had the company Christmas party here and the next day we were all trading stories about how good our entrees were. Also got the appetizer platter for the table and it was hot with plenty for everyone. One of the dinner guests is a Spinach Dip Afficianado and the dip here was so good he declared it the best in Durham Region and mixed a half dozen tablespoons into his coffee. The coleslaw is excellent as well. Not too heavy on the mayonnaise and very crunchy. Incredible variety availible on the menu, staff were very friendly and accommodating. We also got our food quickly and it was hot and well presented. Bathrooms clean, massive drink selection, great location and plenty of parking. Note to Ownership - you gotta get a spicier wing sauce in here. Had the hottest option and it was about 50% as hot as I was hoping. Parking: Lots of parking immediately adjacent the restaurant
Visited on a Wednesday night and it was nice and quiet for what we wanted that night. Local pub grub with friendly staff. What we really love the main cane with fries and a salad, and the salad is a good size and quality. So you can be good and bad at the same time! No ordering a separate salad, or negotiating to substitute your fries with half a salad. Nice touch.
My experience at Cloud Nine Bar & Grill was delightful! The food truly lived up to the name - it was heavenly. Every dish we tried was bursting with flavor and cooked to perfection. The service deserves a round of applause too; it was impressively quick without feeling rushed. Its worth noting how the music and atmosphere combined to create a cozy and inviting ambiance. Its the kind of place that sets the tone for a perfect evening out, whether for a casual dinner or a special occasion. While it was a bit noisy at times, it didnt detract significantly from the overall experience. Solid 4 stars I ll definitely be returning!