65 Kingston Rd E unit 9, Ajax, ON L1S 7J4, Canada
We are serious about meat. Premium Halal BBQ meets All-American Comfort Food.
"I ordered the barbecue leg with rice dump, and it was absolutely delicious! The meat was perfectly tender and flavorful, and the rice was fragrant and cooked just right. The food was fresh, hot, and satisfying. The service was equally impressive—friendly, attentive, and quick. The staff made sure everything was perfect throughout my visit. The atmosphere was clean, cozy, and inviting, which added to the overall experience. Definitely one of the best meals I’ve had recently, and I’m excited to come back and try more from the menu. Highly recommend!"
I had an amazing experience dining at this restaurant! We ordered the short ribs, brisket, and jerk chicken, and every bite was absolutely delicious. The food was full of flavor, and the meat was so tender it was falling off the bone. What truly stood out was their willingness to go above and beyond to accommodate us. Although the menu didn’t include a mixed platter for two, our server kindly asked the manager if they could create one for us. To our delight, they made it happen! The service was excellent, and our server’s attentiveness and kindness made the evening even more enjoyable. I highly recommend this place for both the food and the exceptional service.
This was my first time visiting Chain Smoker and I was NOT disappointed. My beef back ribs were perfectly marinated and very flavourful. The Mac and cheese was good too. My husband ordered the brisket with rice and the portion size with decent and he loved the flavour. My favourite part was how the owners came to our table and chatted with us which made the atmosphere feel friendly and welcoming. If you haven’t already, you should check this place out!
One of the best family owned businesses I’ve been to in awhile. Service was excellent and food was a great portion size. Got the brisket cheese fries, brisket was flavourful, soft, juicy, and crispy around the edges. Fries were also crispy. Literally lasted me until the next day. Will be back!
Worth Every Penny, Even $10,000! Let me just say, if *Chainsmoker Urban Halal Barbecue* charged $10,000 per person, I’d still pay it—without hesitation. The food is **that** good. The moment I took my first bite, I was hit with an explosion of flavor that I can only describe as insane. The meat is cooked to absolute perfection, tender and juicy with just the right amount of smokiness. The taste? It stays with you, long after you’ve left. I went home, and hours later, I could still taste the barbecue in the best way possible. It's like the flavor stays with you, making you crave more. I can't even put into words how amazing it is—it's beyond just a meal, it's an experience. Trust me, this is hands down some of the best BBQ I’ve ever had. Worth every dollar, and then some!
I ordered the medium size plated to have a picnic for my husband’s birthday. It was so much food we ended up having enough to feed 3 adults and 3 kids. The Brisket was seasoned nicely with a Smokey flavor and the beef ribs were falling off the bone. It’s hard to find a restaurant that serves beef ribs, it’s usually pork. I appreciate that this place is halal. I like that the Mac and cheese was made from scratch and not with powder artificial cheese. Salad was fresh. The owners were very nice and provided great service. Will definitely be back to try other things on the menu.
Lovely place to dine. The servers were very kind and respectful. I had the chainsmoker burger with Mac and cheese as a side and it was very delicious and filling! And there is a cute cafe within the same restaurant where I enjoyed a cappuccino while I waited. Please note the food does take some time to prepare so it is more of a sit down kind of spot. Will dine again!
The staff are really friendly unfortunately the food didn't live up to the hype. We came on a week day, one person was eating their meal while we ordered. We waited 30min and somehow they managed to mess up the order. He did ask if we wanted to wait for them to fix it. I declined. Honestly it wasn't awful, but for the price, it should have been much better. Look how burnt the buns are in the pics. I might try again but dine in, maybe it will be better.
Amazing food, loved the customer service. You should get the cowboy burger and the fried chicken wings. Those are amazing!!
The taste of the Food was amazing, the server Amrita was so amazing and polite, I am impressed by her serving skills. Enough place for parking. Wanna visit again
Amazing Food! Amrita served us with excellence.
great food Amrita was a great waiter very kind
Food was not great, ribs were small and there was more fat/membrane than chewable meat. If I could I would request my money back.
Food is amazing!!!
I ordered a Ceasar Salad and the front staff very easily customized my order ti add fried chicken. It was hands down a delicious, hearty and filling salad! Highly recommend Food
This restaurant is a true gem! The food is absolutely amazing fresh, flavorful, and perfectly cooked. Their use of AAA-grade beef is evident in every bite, offering a taste thats supremely delicious and unforgettable. The menu is thoughtfully curated to complement the quality of their ingredients, and every dish we tried was a hit. The ambience is warm and inviting, making it a comfortable spot for families with kids. It s clear that both foodies and carnivores will be in for a treat. Special shoutout to Amrita, our server, who went above and beyond with her friendly and attentive service. Her professionalism and warmth made the experience even more enjoyable. The owner, Shoaib, was equally welcoming and courteous, frequently checking in to ensure we had everything we needed. His hospitality made us feel like valued guests. If youre looking for top-quality food, exceptional service, and a cozy yet lively atmosphere, this place is a must-visit. We ll definitely be coming back for more! Highly recommended!
Me and my friends placed our order during dine in. We asked the server specifically for rice with the order. The server then asked us to reconfirm that we ordered rice. She then repeated the order back to us as a final confirmation. The server then proceeds to bring us fries and when we told her that the order was wrong, she told us that she ll have to charge us to get rice. Me and my friends are definitely never coming back and would not recommend it to anyone who cares about customer service as our order had multiple mistakes.
Hidden gem. Highly recommend
Amrita have excellent serving.good food Vegetarian options: Food was great Food : 5/5 |
Best food
Arsh was very friendly and attentive. The cowboy sandwich was amazing! The ribs were good, not very meaty and a bit tough, but very flavourful. Would definitely go back for the sandwich. Food : 4/5
Arsh was wonderful great service Dietary restrictions: Of Parking: Lots
Had the lunch special Cowboy Brisket Sandwich, very good and has a great space/atmosphere. Worth a visit.
Friends said they had a good experience here so I tried it for lunch today. Had the brisket. It was over cooked, like burnt. And greasy. Had to take a couple Tums. Ill probably try another time and edit this review if appropriate.
Parking: Food
It was very good food and service by Amrita Kid-friendliness: Kid friendly Food : 5/5 |
Our Server, Amrita was outstanding, we enjoyed the food and the ambience
The food is delicious here, good portions for the price.
Had wonderful experience, the staff let us dine in even after hours, food was delicious and service was amazing, Amrita is an excellent server.
We loved the food and the service, my son regretted not ordering BBQ once he was my meal. Love the robot table delivery!! We will be back!
Amazing food, great taste and the most amazing service from Arsh!! I Will definetly be comming back with my entire crew
Really impressed with the quality of food and service. Arsh, our server was super helpful and made really good recommendations. Definitely going to come back with my family.
Good experience. We ordered our food on phone while we reached there it was ready and we enjoyed the brisket, chainsmoker burger , mac and cheese. Good environment, definitely we go again, thanks for hospitality.
The food was great, the price looks expensive but evrey peeny spent on it was worth it. The service was excellent, our server arsh was great she was amzing and very helpful
Trash place food has no flavor
Arsh was an amazing host! Had a lovely experience with her :)
Arsh is awesome
Amrita was great.
The food is amazing one of the best in town atmosphere was very fantastic we had fried chicken sandwiches they were very delicious and the very kind service by amrita very polite gonna recommend
Great food and great environment!
Great food and portions. Would go back. Amrita was a great server and friendly.
Amreeta was great she was very helpful
The food is amazing as always. And our server Amrita made the experience very pleasant for my children as well.
Their brisket is juicy and melt in mouth. Wings are great too. Service was exceptional by Amrita
Amrita was an excellent server, and the manager was quite friendly. The food was good. Food : 4/5
Amrita did an excellent job taking care of us when we visited chainsmoker. She gave us complimentary juice as food was delayed a little bit. Very cordial and warm service Parking: Lots of parking.
First time here, had the spicy chicken sandwich, it was huge, great chicken, very juicy. Loved the sauce and the pickles and onions. The fries were awesome too. We ll be back. Great food, great service, loved the little robot that worked with the server.
Barbecue with a twist! Loved this place
Arsh was super friendly and kind, this was our first time in the restaurant and the burger was juicy i recommend it and you have to check out there dessert with coffee the gentleman was super nice! The service here is amazing! Will come back again
Good bbq and burger shop. Ordered the beef ribs which was soft and moist with good flavor. Wished the size was a little bigger. Burger was fresh and tasty. Had a coffee and almond croissant which was attached to Chainsmoker. Great service by Arsh and Akash! Will come to try their brunch.
Amazing food and what made our evening special is the awesome service we got from our server Arsh. Will definitely come back.
First time here and it definitely wont be my last. Service was great - thanks Arsh! Food was delicious, we had the brisket cheese fries (highly recommend) and ribs. Looking forward to trying their burgers next visit.
The service was good food was great definitely recommend thank you for the great experience Arsh
Everything is AMAZING!
The regular beef ribs were amazing! Arash provided great service.
Thanks Arsh for the Great Service. Food was amazing.
Great foods, very good service
Food is always good but service needs some improvement. Tables need to be cleaned faster without having to ask. And please don t assume that every customer knows the sides you offer, say them. Food
Excellent experience at this restaurant. All the food was fresh, tasty and good sized portions. They sponsor my son s hockey team so decided to check them out. Will definitely be back to try more things on their menu!
Stopped in for dinner before our movie and ordered the Large Platter and it was DELICIOUS! The meat was tender, flavourful, and good portioned! The best BBQ out there! We will be coming back for sure!
What an amazing smokehouse, and it s Halal! The beef ribs were fall-off-the-bone tender, smoky, and packed with flavor. The burger was juicy and perfectly seasoned, and the fries were crisp and golden. Everything we tried was absolute dynamite! If you re looking for top-tier barbecue with halal options, this spot is a must-visit. Highly recommend!
Stumbled upon this location from Scarborough and decided to have the cowboy burger. Amrita was incredibly kind, and efficient her service was so warm and I ll definitely return.
Quality has dropped already for their lunch specials since they opened initially. At first was really good.
Delicious food and amazing service good portion with reasonable price
Decided to give this a try and I have mixed views. As for the Brisket sandwich it was amazing, good size and decent amount of meat. Ordered fries and Mac and Cheese and this is where Im not happy. Fries portion was extremely small and Mac and Cheese had no cheese more like Macaroni salad.
SMOOOOOOKE Amazing smoke meat. The brisket is to die for. The beef ribs are so tender and flavorful. The chicken is juicy and sauce sticky with some heat. If youre looking for meat ... look no further. Food : 5/5
Killer brisket cowboy sandwiches well done guys!
The staff was incredible! The food was amazing! I highly recommend this spot. The Ribs are absolutely fantastic! Definitely coming here more often Dietary restrictions: Completely Halal and they listened to any specific dietary restrictions Kid-friendliness: Staff is so friendly! Wheelchair accessibility: Wheelchair accessible
Good halal burgers !
Delicious food with amazing people working there. Our server was very nice and kind! I seriously have never had smoked meat before but now I m hooked. It was so soft and just melted way. Definitely coming back!
My husband had the cowboy sandwich (beef brisket) and I had the bbq chicken sandwich. My husband is very particular about his smoked meats and said his sandwich was excellent - very tender and tasty. Very pleasantly surprised. My bbq chicken sandwich was also excellent. Served w nice tasting fries. Only piece of feedback from us was to go lighter on the sauces on both. While very tasty, for us it was too much making it a messy eat. But finger licking good!
I read alot of the other comments for this restaurant and it think as Canadians weve come to expect less for what we spend and are seemingly content. Quality should go hand in hand with Quantity people! The portions size are ridiculous and flavors arent prize winning. Its pathetic a sub-par restaurant has a 4.2 rating (at the time of writing this).
We recently came here for our sons birthday dinner on a weeknight and the food was amazing and so flavourful! Surprisingly it was busy which I didnt expect, which is a good thing. Service was great. Will definitely go back!
Nice to have good halal smoke house in Ajax . Had their platter which had all the items from the menu , their brisket and jerk chicken was really juicy and tender. Great ambiance as well!
Highly recommend it. We tried this type of food for the first time. Everything was delicious. The service was amazing too.
Wow so freash
Tried the platter, great and very flavourful
Good place to have a bite with family and friend , nice ambiance and good environment Parking: No issues
We ordered the Beef Brisket, mac and cheese; jerk chicken on cheese fries; grilled chicken and fries. I like my fries with nothing on it, but that cheese sauce was really nice!! They had the automated robot that brought the food to the table. I thought that was cool! We also had the cardamon latte at the cafe within the restaurant - delicious!! Loved it! i would go back again when I am in the area.
Great food and atmosphere, ordered a cowboy sandwich and Smoked brisket cheese fries 10/10. Very filling
Customer service is good. The food is really delicious. Jerk chicken might need some more spice to it and a little more char and crisp.
Good food good price
Unfortunately I wasn t able to try the food . I sat and waited at the counter for over 7 minutes and no one came to take my order ?Not one employee even acknowledged my existence. Sad , it had potential based on their menu. Disappointed they miss the mark on customer service .
The beef brisket is melt in your mouth leaves u craving more. Everything is made fresh in store from scratch
I wish I took a picture of my food before I devoured it! The Smoked Brisket Cheese Fries were amazing. Inside was very clean and staff were super friendly. Definitely recommend trying this place out if you haven t already Dietary restrictions: Halal
Good food, very spacious and clean dining area. Great service by the couple behind the counter. Parking: Plenty of free parking.
Amazing food, smoke is to perfection. Good job guys keep up the good work
My first time eating here really friendly staff the lady working welcomed me right away food was really tasty and they re attached to a cafe if you want something sweet as well great lace can t say enough will be back for sure highly recommended
Wow great quality food and customer service, must try bbq place with tender juicy meat, great sides, superb fries and very flavourful taste however i find it very overpriced.
Medium sharing plate, ribs were juicy tender and falls off bone but salty, chicken dry, brisket was tender but overdone. Fries consistent no mccain, mayo sauce good.
Delicious tender brisket, fries are to die for, and the slaw is tangy. Exceeded our expectations!
Great customer service! Food was amazing great price. Can t wait to try their brunch menu!
first of all, the best bbq and brisket we ve had in our life. melts in your mouth. the owners are one of the most kind and loving people and they go above and beyond for their customers and friends. it s truly amazing to know that there s still people that put this amount of love and effort into their food and creating such a warm and inviting atmosphere for everyone. highly highly recommend. :)
nice food , will come again for sure.
I order a platter for a dinner party, 1 hour ahead of time and at pickup time it was delayed for another hour, with just a sorry. So upset that I was not notified ahead of time about the delay for my orders, I could of order somewhere else, very poor services and communication dealing with the public. Just imagine waiting at a restaurant 2 hours for food, thats Chainsmoker Ajax.
The chicken was really good. Enjoyed the BBQ flavour! Coleslaw and cheesy fries were nostalgic favourites :)
The food here was very great we got the large platter and was enough for six people. Customer service was also really good. Would recommend it to a lot of people.
Loved the food and ambiance. Shamila has done a great job creating an amazing environment.
Excellent
Excellent food and service. Owner and stuff very helpful. Food
The food was very good, especially the chicken. Delicious and cooked to perfection. Finger licking good!
An Unforgettable BBQ Experience at Chain Smoker Urban Halal BBQ Ajax I ve had BBQ from many places, but nothing compares to the flavor-packed, smoky goodness that Chain Smoker Urban Halal BBQ delivers! Their smoked brisket is unbelievably tender the kind that melts in your mouth, with each bite bursting with the perfect balance of smoke and spices. It s easily one of the best BBQ spots in Durham, and the beef short ribs? Absolutely divine soft, smoky, and packed with flavor, leaving you wanting more. What really sets them apart is not just the food but the outstanding service. The staff is incredibly warm and friendly, and it s a rare sight to have the owner personally check in to ensure every guest is satisfied. That kind of personal touch shows how much they care about their customers. If you re a fan of sides, their mac & cheese with crispy onions is a game-changer creamy, crunchy, and totally addictive! I got so caught up enjoying the amazing food that I completely forgot to take pictures, and believe me, I wish I had! It s definitely the kind of meal you ll want to share with friends, both in person and through photos. Next time, I ll be snapping shots before diving in! Whether it s the signature brisket on a bun or their smoky, juicy ribs, every dish is a home run. They keep the flavors bold, the portions generous, and the quality impeccable. Highly recommended if you re craving premium BBQ with halal options. Chain Smoker Urban Halal BBQ in Ajax is truly a hidden gem that deserves more attention. It s an experience that ll have you coming back for more!
Excellent service and delicious bbq. Very warm atmosphere, will def be back. Special mention to Arsh who helped select items from menu
The food was OK, and I ordered the ribs and burgers with some chicken. The waitress had no clue about the food and no apologies for it too knowing our accent isnt from Canada but the UK, so whats self-explanatory to the locals needs translation for foreign visitors. The chips were the end oily bits and no complimentary sauces with the food.
Amazing place for burgers in the GTA! Glad they have it now in Ajax.
Love
Walked in to get lunch special....the brisket sandwich the cowboy and the Chainsmokers burgers. This is our second time here. Both times the owner doesnt speak loud enough to hear you or communicate at all so gets the orders wrong. The second time he gave us a brisket main dish instead of a burger and charged us double the price. They eventually fixed it but when youre in your lunch time , you dont have time to wait and get things right. Now for the food. Both the burgers are fantastic ! The cowboy is not too sweet unlike other places and is a perfect balance of all the flavours. Also the cowboy burger is fresh patties and not frozen and you can tell. We love both the sandwich & burger we got. Also the fries and coleslaw are great ! Update: the owner took responsibility and fixed everything and also returned the amount taken by mistake.
Way too good ! Wanna come back. Good meal for the kids - really juicy meat!
Great food, the chicken and ribs were really tender
We ordered the dish for four people, and it was absolutely amazing! The flavor was exceptional, especially the meat, which was so tender it just melted in your mouth. The ribs and chicken were perfect, truly delicious. The fried chicken wings were a nice bonus, even though we were already full from the main dish. As someone from Montreal who loves trying new restaurants, I found this experience in Toronto to be different and memorable. It s probably one of the best meals I ve had this year! The staff was very attentive, making sure we had everything we needed. The portions were also very generous, easily enough for four to six people. I highly recommend this restaurant and hope they continue offering the same quality and generosity
All the food was very good especially the cowboy burger and the beef ribs. Will definitely be back.
Great brisket! Perfectly cooked. Not covered in sauce to hide anything. They don t need it!
First time with my friend for a quick business meeting. Nice place. Tried cheese fries, very tasty
Amazing food and everything was delicious. Dessert was very good too.
Great spot for barbeque Halal meats.
Perfectly seasoned and juicy steak! Highly recommend
The staff is really nice and eager to serve
Came here to celebrate a birthday and our expectations were absolutely exceeded. Birthday boy tried brisket for the first time and now cant stop talking about it. The portions were generous. We got the mac and cheese to start and it was definitely enough to feed two people. Some of the best Mac and cheese Ive had in a restaurant. That cheese sauce was on point. I got the chicken sandwich with coleslaw on the side. Man that chicken was goooooood. Hot and crispy. Seasoning was perfect. I really cant say enough even though Im going on and on lol. Seriously try this place out. Oh and a cute little robot serves your food. We will for sure be back!!!
Dietary restrictions: Halal Food
amazing food , Good quantities. Vegetarian options: Good Food : 5/5 |
Very yummy food Parking: Plenty of space Kid-friendliness: Kids will enjoy
Great food great ambience Jerk chicken and briskets are mindblowing must must try Service was awesome too Shamila the owner is such a sweetheart We had a birthday party everything was so smooth my guests were impressed Ty Chainsmokers we loved it !!!
The brisket and chicken are so good and tender. The owner is very friendly. Recommended
Amazing experience. The jerk chicken is really exquisite. Overall great food.
This place has amazing decor and the vibes are emaculate and the food is even better than any pictures, but the service is also great with smiling and kind waiters. Dietary restrictions: Everything here is halal
The food was exceptionally delicious. There are a few things that need attention though. Prices are too high, portions too small. They should sell fountain pop instead of very overpriced cans. Excellent beef ribs.
Very courteous sever. It was our first time Arsh the server helped us with menu. Ordered brisket. Very tender n juicy.
Beef brisket was really good and juicy even when we got home. Bbq sauce was tasty not too sweet and had a nice tangy flavor. Mac and cheese should be called macaroni instead. It was dry and and not sure it even had any creamy melted cheese. Cole slaw was ok. I would come back for the brisket or try the the ribs .
Recently, I visited the McLean Community Centre in Ajax and came across a digital advertisement for ChainSmoker. Then, I decided to visit the restaurant, and I must say, it was an incredible experience. Everything I tried was absolutely delicious.
The most delicious meal, every bite tastes better and better. My famoly and i finished swimming from McClain community centre and my kids saw the add on the board and wanted to eat in. So I called ahead and made a reservation. Went in was welcomed by a wonderful waitress who seated us and took good care of us the whole time we were there. Thank you very much for the amazing experience.
Food wasnt worh what was paid. I also miss having ribs with my BBQ. Maybe a pulled pork sandwich. Wont be returning
All the foods are good, the cowboy burger is so good, must try it! Excellent service, Thank you!
Food was delish. My only complaint was I entered restaurant and sat down for 10 minutes without being noticed, I got up and grabbed a menu from the counter myself. But afterwards service for better and food was definitely yummy.
Very clean and welcoming establishment, friendly service and fresh food + its halal , amazing
First time we went there and we had a very good experience. We ordered fried chicken sandwiches, Cowboy sandwiche , ribs and Cesar salad , everything was so yummy. We will go again.
The food and portions are great, and the burger is fresh and juicy. The fries were also unique and crisp, and not just ordinary fries youd find at every other place. The workers there were very understanding, accommodating and patient, as this was my first time visiting this restaurant. Its a very clean restaurant with good decor, and a robot server.
Smoked meat was great! Had the Cowboy sandwich and Short Rib special, cooked perfectly.
Super nice decor and the brisket was delicious.....will go there again and again.
Service needs improvement , food is awesome
My visit was nothing short of a disaster. From the moment I walked in, it was clear that this establishment has no regard for its customers. First, the server got my order wrong. As if that wasnt bad enough, another customer came in complaining about the same issue. It became evident they were so cheap that I was given the food he had returned and it wasn t even what I ordered! This level of negligence in food handling is unacceptable and downright dangerous. But the nightmare didnt end there. We paid extra for the so-called dun up fries, expecting something worth the additional cost. What we received was a pathetic serving with barely any sauce. When we asked for more sauce, we were slapped with an additional charge, which was never mentioned upfront. This sneaky, underhanded tactic to squeeze more money out of customers is infuriating. We ended up paying 3.50 for sauce. When we confronted the worker about these issues, his response was a dismissive, Im just a worker. This blatant lack of accountability and complete disregard for customer satisfaction is appalling.
Disappointing. Called in an order ahead of time around 9:30pm (Jerk chicken and beef brisket). Got home to see they didnt pack to coleslaw for either meal (total for the 2 meals was about $40.00). Called the restaurant to let them know and the response was you can come get it if you want. It was already 10pm by this point, too late to go back. The person who answered the phone said Just tell us next time, k bye. What makes them think there will be a next time? For these prices, this is ridiculous. Dont waste your money here. Places like this are so frustrating.
Amazing and different experience, if youre a meat lover, this is a go-to place for you. Friendly staff, nice ambiance, and overall reasonable prices. Their brisket burger and platter are a must try meals.
Great food and excellent ambience. Menu offerings are halal. Thank you for feeding me today! Dietary restrictions: Halal
Brisket was mediocre at best at a premium price. Robot service was new, but I prefer the human touch.
look no further than Chainsmoker Urban Halal BBQ in Ajax, Ontario, Canada! As a parent, I understand how important it is to find a restaurant that caters to the needs of both adults and kids, and Chainsmoker does just that. First and foremost, the food at Chainsmoker is absolutely mouthwatering. Their specialty is South Carolina (Halal) BBQ, and let me tell you, its a flavor explosion! From their TRIPLE A Halal Smoked Brisket to their juicy all-Beef Burgers, theres something to satisfy every member of the familys taste buds. The BBQ Chicken Dinners are also a hit, and the Deep Fried Chicken Wings are a must-try. One of the things that sets Chainsmoker apart is their commitment to providing a family-friendly atmosphere. The staff is friendly and accommodating, making sure that everyone feels welcome. They have high chairs available for little ones and a menu that includes options for kids, so you dont have to worry about picky eaters. Plus, the restaurant has a relaxed and casual ambiance that makes it comfortable for families with children. Speaking of kids, let me tell you about my own experience taking my four kids to Chainsmoker. The moment we walked in, the staff greeted us with warm smiles and made us feel right at home. My kids were thrilled to see the menu options specifically designed for them, including mini-burgers and chicken fingers. The portions were just right for their little appetites, and the flavors were kid-approved! As for the adults, my partner and I couldnt get enough of the smoked meat at Chainsmoker. The flavors were rich and the meat was tender, truly a treat for our taste buds. We also appreciated the variety of options on the menu, ensuring that everyone in the family could find something they loved. Overall, our experience at Chainsmoker in Ajax was fantastic. The combination of delicious food, family-friendly atmosphere, and attentive staff made it a memorable dining experience for our whole family. If youre in the area and looking for a place to enjoy a scrumptious meal with your loved ones, I highly recommend giving Chainsmoker a try!
My visit was disappointing. I had high expectations but the service was veerry slow considering only one other person was ahead of me waiting for food. I came before the dinner rush on a Saturday. The man preparing the food in the back was going at a snail s pace while the lady in the front was hustling. The man looked so disinterested and taking his time no sense of urgency. I get there were only 2 customers but come on. A take out order of chicken wings, fries and ribs took 30-40 minutes. When we got home we realized the ribs were cold and the wings were mediocre. At least my toddler ate it. I m glad I came before the dinner rush because I would have absolutely lost it. I can t imagine being there when it s full house. I had to switch from dine in to take out because my toddler was becoming restless. I won t be coming back.
I had today the worst experience I have ever had in over 40 years of my life in multiple countries. I never wrote a negative review about a restaurant, but the bad experience I had today is pushing me to write a negative review about this place. I came around 5:40pm and stayed one hour (left 6:40pm) without any food plate reaching my table! When I entered, there were two tables that were already served with food, so I thought we wont be waiting a lot. There was a reserved table, whose people showed up after us and were served shortly, which I understand. I was ready to order in couple of minutes but no one showed up to check on us. I had to go to the cashier who told me to wait until she comes to our table. She was busy with someone else picking up, which shows how the owner of this place is keeping low staff to increase profit at the expense of customer satisfaction! (and there was no sign that they were hiring to justify the shortage of staff). She came later, we ordered the big family platter along with some sides for our family, and waited for around an hour to decide to leave as we felt we are not welcome. She did come after half an hour telling us sorry for the delay, our food is on the way, we thought it would be just a couple of extra minutes to receive the food, but we were wrong! I understand that food takes time to be cooked, but Ive never been in a restaurant all my life that didnt event put a single side as an appetizer to let us feel served and well taken care of! It took her 15 minutes or so to just serve us water! If we had just a single appetizer it would have helped us to stay and be more patient, and to feel shy to leave before receiving our order. What were they doing then? We have seen the lady that were serving all the customer, yes 1 lady only, taking a photo of a meal! We have seen others coming from outside (may be Uber Eats, or customers picking up), but again one person handling all of that. My advice: 1- Do not go there hungry, because you will wait forever! 2- Do not go with a family that has kids or elderly people because they cannot be as patient as yourself. 3- Do not just drop by, if you havent planned to be there well in advance, do not go, go to any other restaurant you will be served faster and better. 4- Do not go there if you have any appointment with the next couple of hours, you will miss it! 5- If you take any medication before the food, (like 30 minutes before, 15 minutes, etc.), do not go, because you may risk your life if you do that in this restaurant! If you cannot go there when you are hungry, or with kids and elders, or just drop by, so what is left is to go there only if you have a date, having a lot of time to waste, not hungry at all! But why would you go if you are not hungry? I will leave that question for yourself to answer. For me it is over, I will never ever go to Chainsmoker Ajax even if they pay me to be there and give me free food, and I will advice everyone in my community to avoid this place. My family members are already convinced, and I can convince the others as well.
First of all, love the name of this place. Very eye catching. The food is amazing! Got the beef brisket which is so tender and seasoned to prefection. Finally, a spot that makes great brisket. Got the fried chicken burger as well which was incredible. Definitely will be going there again. A must try!
Came here for my birthday and it was really good. The meat was fall off the bone and super tender. I would recommend.
Had a bad experience here the most recent time that we went, called at 12pm for our 9pm reservation and at 7:30pm (1.5 hrs ahead) with our order for the food and once we arrived we still had to wait about 10 minutes for our table - even though the restaurant was completely empty at that point, and had to point out that the table was dirty with garbage under our seats even after they had cleaned it. We had to wait another 30-45 minutes for our food, at which point they also told us that they had burnt 2 of our burgers and didnt have anymore but then another 5 mins later said they could give it to us. I realize that we came an hour before closing but thats why we had placed the order for our food in advance so that we would be in and out before their closing time. My sister had visited this location once before and had a much better experience, with the food also tasting better so this business is capable of delivering high quality food and service but for whatever reason we got neither on our last visit. Hopefully they take this feedback and offer more consistency.
Very delicious & nice food! Also great service!
Its a good restaurant. It didnt hit the spot of eating from a barbeque. The chicken leg was dry but the wings were juicy. Taste wise both were above average. The ambience of the place is nice and the staff is polite. But yet, I was hoping for more smoke and flavor from a barbeque place.
Really really really good food! Came with my family of 8 people and we all loved it. It did take a bit of time to get the food to the table as it was a little bit busy, but it was definitely worth the wait! We ll definitely be back.
We just got back from trying out chainsmokers after searching for some good BBQ in durham amd were blown away. The food, service and atmosphere were above and beyond and that includes the robot server... lol. We had the large platter and were extremely satisfied. This place is a must
We ordered 2 large platters there and it was delicious. Well cooked meat! Recommended place on east of Toronto
We had brisket and ribs and loved both. Brisket could have more flavour but no complaints, it was still great. They also have a cafe under the same roof, so you have more dessert and coffee options too. I would suggest the cafe to advertise itself for breakfast too that would attract more people
Great Atmosphere with Amazing Food
We tried large platter with Mac cheese , friesdun up and Caesar salad . It was so delicious.Me and my friends were wondering this place is totally heaven for ribs and brisket lovers . In addition, I recommend everyone to go there try some other outlets. Along with that, staff and service 10/10 .
I went to this amazing restaurant last night there food and service was outstanding. There most selling items which was ribs I also tried me and my parents love there food. Now this is my comfort place to try ribs and cowboy sandwich . Definitely recommend you to all visit there and experience there new flavors.
One of the best meals, service was amazing, food was beyond delicious.
Delicious and flavourful food! Tried the cowboy sandwich and the medium platter which was great for the family as you can try a bit of everything. Try the dun up fries . The bakery, Sweetheart cafe that s there separately is pretty good too with high end baked desserts and assorted coffee. The owners were super nice and welcoming. Will definitely be back!
Loved the briskit and ribs, so fresh. Do try if you are here in Ajax Food
Best Halal BBQ around
High quality food. Cowboy sandwich is my absolute fav! Right amount of meat and sauce. Must try!
Try the cowboy sanwhich
Great food and awesome service.
Alhamdulilah it was amazing food i truly recommend this place
Really good bbq spot in ajax!! Highly recommend Food
Meat was falling off its bone - tasted great
This place is great addition in Durham Great food, amazing atmosphere and quick service. We dined in around 8 in the evening and the beef brisket was finished.Food was served fast and tasted fresh. The price of food is so reasonable and very delicious too.The staff is very polite and welcoming. They also have a cafe on the side that serves coffee, tea along with an assortment of fresh salads and desserts.want to go again and again
Food was amazing. We had a large order right before they closed and they were able to do it!
Was looking for a place to eat for lunch and came across this restaurant. Place was clean and service was friendly. If you love meat, I would definitely recommend the beef ribs. Great bbq flavour and the meat was falling off the bone. Will definitely be back to try out their other dishes.
I ordered the bbq beef ribs with dun up fries. It was delicious!
It was delicious and very fresh. The portions were big. They are very new and still trying to figure it out. But overall a great experience and I would try it again.
OMG good brisket and wings. Fries dunup are a must. Portions are healthy and prices decent. House bbq sauce is excellent. Little odd having a bakery/ coffee bar in the same place but it all looked great also
Nothing good to say about this place. You can t have smoker in your name and not cook any of the food in an actual smoker. The brisket was dry and overly salty, the ribs were burnt and the chicken was too overcooked that the texture was like a chicken puree. Small portions for a price that is double what you can get at other better bbq restaurants.
Food was great and the atmosphere was nice as well.
The Restaurant offers mouthwatering smoked meats, friendly service, and a cozy atmosphere, making it a barbecue lovers paradise . Would love to go every day!!
Great portion and tasty food! What a wonderful atmosphere as well. It s not as busy as they have only been open for a month or so but 100% will recommend to my friends and family!
Best BBQ I have had! Amazing food and amazing service! Definitely recommended
The Jerk Chicken Sandwich was incredible. By far the best sandwich I ve had in a while, that s coming from a picky eater. A must try when you re in Ajax!
Great service, friendly staff, delicious food.
so yummy
Thanks for hosting our party of 10. We ordered 3 X medium Platters which were more than enough with some leftovers. Lots of space to sit and the food was topnotch! Next time will leave some space for dessert from the sweet heart cafe which is part of the restaurant.
Ive been hoping for an okay BBQ joint to open up on the Eastside and went into chainsmokers with low expectations, and Im glad I did that because the BBQ here is meh at best. Lets talk about the actual BBQ. The brisket is okay, but it comes out a little dry at times. The wings were just flat-out basic (and overpriced) and the mac and cheese was creamy and cheesy but slightly under seasoned. In the end, if youre absolutely dying for ribs n brisket, then sure come here. But if youre looking for some killer BBQ, keep looking. High price, meh portion size, meh flavour.
We had the Jerk chicken burger which was amazing, jerk chicken grill which came with 2 legs and was delicious, and 1 pound of chainsmokers wings with cheese fries. All of our food was absolutely amazing and we really enjoyed the fact that we got it home and it was still very warm.
Very disappointing. Ordered a jerk chicken sandwich with coleslaw and was given a coleslaw sandwich with a thin piece of flavourless chicken. The mac and cheese was bland. The cheese had a grainy texture no doubt too much corn starch was used to try to get a creamy texture. I highly do not recommend. Save your money and actually drive to a proper bbq smokehouse.
Tasty food. Great service.
Nice and clean place and very excellent staff
Tasty food, and excellent hospitality
I was hungry and wanted some real food. It was a little more than I wanted to spend for chicken and rice, but let me tell you... This was some of the best Jerk Chicken and rice (dunup) I have ever had. Chicken was SO tender, and everything was so flavourful. Im excited to try other items on the menu. Highly recommend, and I will definitely be back.
We ordered family platter and it was delicious. Everything on the platter was really good and more than enough for 6 of us. The service and staff were amazing
Beef ribs were quite fatty but very tasty. Coleslaw was excellent. Staff needs some training on better communicating what they offer. Tried placing an order ahead but nobody was answering the phone even though it was empty when I went. $34 for the beef rib plate which comes with two ribs. Really nice looking place inside with plenty of seating and parking too.
Found this place on google and we absolutely loved it! The food was amazing, we got their jerk chicken sandwich and their brisket both were delicious! Food is halal! Service was great, there s also a cool robot that comes to deliver the food! Would definitely come back :)
My experience at the Ajax location of Chainsmoker Barbecue and Sweet Heart Boutique was absolutely fantastic! I sampled a variety of their offerings including the tender brisket, the delicious cowboy sandwich, the fall off the bone ribs, wings, mac n cheese, fries, and some delightful pastries, all of which were incredibly delicious and flavourful. The meats were tender, the sides were perfectly seasoned, and the pastries were a delightful treat. The vibe of the place is cozy yet vibrant, with a charming mix of rustic barbecue ambiance and the quaint elegance of a boutique. The decor is inviting, making it a great spot to relax and enjoy a meal with friends or family. The service was friendly and attentive, adding to the overall pleasant experience. Chainsmoker Barbecue and Sweet Heart Boutique is definitely a gem in Ajax for anyone looking to indulge in top-notch barbecue and enjoy a lovely atmosphere.
Excellent food. The best item on the menu is the ribs. I will 100% be back with my family. Everything we tried it hit the spot immediately. We had macaroni (excellent), brisket (excellent), macaroni (excellent), coleslaw (prob the best Ive ever had). Chicken (very good). I highly recommend this spot.
The best high quality restaurant in GTA. Delicious food, big portions, nice staff
You have to try the jerk chicken! And everything really on the menu. Very generous portions too