A&W Canada in Ajax

24 hour service with a smile

Made order wrong. Instead of remaking it, the offending food component was removed and then slapped togrther. Gross.

Great vegetarian option!!!

The staff are amazing

Great A&W. Very fast turnaround in food orders, rarely spend more than 10 minutes waiting.

Amazing customer service

Bunch of unprofessional ladies working in the afternoon shift, asked for takeout items brought it up on a tray started laughing about it. Hire some people who knows customer service and English.

My dad swears he saw a tv and for a chicken basket. The staff didnt know what I was talking about. My dad is old.

A girl named as Pooja she may do night shifts she is pretty nice while taking our orders. Giving 5 stars to her customer service.

They usually make good poutine. Disappointed only once. Burgers are good!

Love the breakfast! Always fresh and worth going!

I live the beyond burger here it s next level with that org root beer!!

tasted meaty and dry. :( very sad

Good fresh fries and good drinks. Employees were nice

The app offers $2 teen burgers, and thats really my only reason for returning as A&Ws prices are outrageous now. Its always a good burger, though!

Order through app around 11 pm , food was really fresh and tasty. Must give it a try.

I had the double burger (Papa burger) and the sweet potato fries. Both were absolutely delicious.

Nice little place and great staff

Fries were cold yuck. Burgers were fresh and hot

I wish I can give the Zero star to them. Their customer service is worst. I ordered two times from uber the peri peri potato burger and both time they give me beef burger. So irresponsible behaviour. When I called they just said its happened by mistake is it make any sense like two times they did same mistake. Even from uber I didn t get full refund still I paid the taxes and delivery charges. In the result i didn t got my food and i am still hungry jus because of them. They need improve their sense in food and learn the difference between beef and potatoes burger. worst service.

Zero this place is worst the people the customer service they dont understand the difference between veg and non veg if the customer is pure veg these stupid people are giving then beef patty instead of that are they for real i have complained 10 times but they don t change they doesn t not care about it they are so stupid and unprofessional and should closed.

One of the better deals on the app especially on toronto maple leaf days!! Hint hint Food

Nice and fast

Parking: very friendly and professional Food

Food is great Parking: Not much very tight spots Food : 4/5 |

Go here. Im done with the others. So should you honestly. Just the root beer alone is second to none! Everything is good. Apparently even that vegetarian option... Go here. Open til I believe midnight. Nice roomy seating. Just go. Eat here. And be awesome! Food

I think its a cool way when you eat in at A&w when you get fries wait a server to you

I went through thr drive through on my home one night and ordered 2 apple pies. As I was eating one of the pies I found 2 pieces of plastic in it. The plastic was about the size of my fingernail. I contacted A&W, sent pictures and a representative requested I drop the remainder of the pie and the plastic off so they could have it investigated. That was 2 months ago and I have not heard anything back. I reached out a month ago and was told they are investigating. Luckily I kept 1 pc of the plastic and part of the pie, which I told the representative before I dropped off the other piece. Now I will be taking it further as its completely unacceptable to have larges pieces of plastic INSIDE the food rhey are selling. Be mindful of what you eat from A&W,.check your food first. The lack of care and attention to an issue such as this is absolutely unacceptable.

Clean bathroom- friendly service Vegetarian options: Best Beyond burger around! Food : 4/5 |

Service very bad 1 oder ready 3 time ask employee not good work

- Good service

Friendly and accommodating with high quality fast food

Would not recommend this A&W. Ordered at night and the food came out soggy and tasting like cleaning chemicals. I had to drive back to complain and get my money back, but the night manager argued with me and refused to give me a refund. I have worked at a&w before and would have never served such soggy, disgusting food like this location does. Save your money and go to a better location

Great service!

Very friendly and courteous service. I enjoy there fresh NOT FROZEN onion rings, they are made on demand quite tasty. My favourite burger is there Buddy burger with cheese and cartelized onions, they are small and satisfying.

Quite literally the best A&W I ve ever been to. Maybe the best individual location out of any of the big fast food chains.

Yummy!

Best burgers in town.

My favourite thing about this staff is they dont put drive-thru on a pedestal. They serve both diners and drivers equally, unlike most other fast food chains or even other A&Ws

Drive through we used w my puppy great service Vegetarian options: Beyond mear burger Food : 4/5 |

Very fresh butterfly shrimps and great customer service!

Breakfast sandwich combo was great. Appreciate the organic coffee, but it was very weak for my taste and had very little flavour.

Fantastic breakfast. The all Canadian combo is excellent. Scrambled eggs, toast, everything was fresh. Fair price. The coffee brew bar is really cool as well and they have a great variety of coffee. On top of that, their burgers are always good and onion rings amazing. A&W continues to step it up among the competition.

Recommend that those preparing for wear gloves. Noticed they werent. But went from good to wiping the counter with a cloth then straight to touching food. Food : 4/5

2nd time wrong order

It was AWESOME. I have diarrhea.

So only 1 thing the price is little high, but they have the best beyond meat burger in the market, it is juice full on flavour, I have tried different places, apparently the quality isn t that great.

Great customer service

Class A restaurant !!!

Ordered a group order from Uber eats and it was missing a teen burger, which is fraud. And also said it would take 30 min for our order and it took 50 min. Will not be ordering from this location ever again

Excellent Service! I often come to pick up my breakfast ordered through uber eats, and staff never fails to give the best service. Food is always fresh. Restaurant is always clean. Very friendly crew.

Quick and easy one stop for your family meal

My burger at 12:00 tasted and looked like it was made the night before. I was so disappointed.

One time stop for me everytime I go to Windsor for my university. Open 24*7 and best location while entering location with parking and drive thru as well Food

We go here often and started to notice when going in the drive through that the one woman would charge us an extra 2 to 3 dollars on our meals. We pointed it out to her a few times and she just said she recalculated it now and I was right so she adjusted the price. This is stealing. I bet she dose this to everyone and pockets the extra money that shes taking. If you go here make sure they dont over charge you. For example the other day I had a coupon 2 burgers for 6.99$ when I got to the window she was trying to charge me 12$ even with the coupons. If I had made a larger order I might have not noticed. This isnt the first time ether that this has happened at this location so i know it wasnt just a simple mistake.. I wonder how many people she has stole from and they didnt even notice. Its really sad...

Completely unsanitary, caught the stomach flu/stomach sickness for meeting to other sausage and cheese English muffins. Do not come here. No one wears gloves while handling the food.

I tried their frozen mocha drink it was horrible they tasted like Pepto-Bismol with a tiny hint of dr. Pepper definitely not something to try I would save my money

Always get my Uber eats order wrong. Never read the special instructions

Staffs cheerful service and attention to detail ensured a delightful meal.

I ve been coming to this location for years. Late night and Pooja is the most amazing woman I ve ever met. Top tier service and she should be the boss, love her !

Disgusting and not sanitary On August 10th I bought 2 sausage & Cheese breakfast sandwiches. With less than 2 hours I ve received horrible stomach pains and got the stomach flee for 3 days straight. Do not EAT HERE. they don t use gloves when handling food. Very unsanitary. Food

Staff are friendly however they are forgetful and cheap. Orders 5 chicken strips only to be given 1 dipping sauce for all 5 chikern strips. Forgot my cup for drink. Forgot my mayo. Only reciebed 4.5 strips as one was only half. Wont be returning here

Good food and good service!

Fast food breakfast is all you need to know..

so so food and service.

Great location

Worst experience Don t know how to communicate with customer , not going there again Recommended dishes

This is one of the worse A&Ws we ve been to. The food was alright but not as good as other locations and the coffee they served us tasted burnt. We were unable to drink it and had to get coffee at a different spot.

Friendly staff

A guy is so rude . Called himself manager He doesn t how to manage anything tho .

If I could give 10 stars for the service I would it was between 3:30 and 4:30 a.m. and whoever is on staff especially whos working to drive through window let me tell you was absolute perfection for customer service and efficiency especially the young Brown lady at the window with the glasses she was of the utmost professionalism and this location operated as if it was 12:00 in the afternoon complete Perfection through I will definitely be coming back ASAP and telling everybody I can about this location thank you so much I have been traveling for 10 hours and I rolled up here and had an experience that blew my mind in full positivity and perfection Vegetarian options: Having the impossible meat or non-meat Burger is absolutely perfection Parking: Since its part of a plaza theres an abundance of parking number readily available Kid-friendliness: From the meals to the atmosphere completely kids friendly

Food isnt as good as it once was

I usually just get the breakfast meals at A&W and this particular location has not let me down thus far. On the odd occasion, their hashbrowns might be a little bit older but typically their breakfast sandwiches have always been hot and delicious. The cashiers and reps have always been patient and friendly with me as well so i cant complain about that!

Work on your customer service when a customer says thank you dont respond with were busy usually its a your welcome just because of that I wont be coming back plus always something missing from the order

My mom had an appointment at a clinic next door and as we were a bit early, we needed some lunch. Mom is in a wheelchair and two lovely ladies (employees) assisted us by holding the door open upon our entrance and exit. Lunch was delicious, got the Beyond Meat Burger with fries and orange juice - which was super cold as it was served in a chilled mug, and Mama Burger with fries. You can always tell when the oil in the fryer is changed as the fries came out with a bright crisp colour instead of dark and ugly. They were soooo good, you dont even need ketchup. Thank you for the hospitality.

I would like to give more than 5 stars to the guy Adrin at A&W Harwood location today. He has the best customer service ever.

great place

Perfect

Chicken in the sandwich was disgusting and small like a pancake. Asked to have the bacon and egger English muffin toasted and it was soggy like they microwaved it. Any other A&W Ive been to I have never had this problem. Will never go to this location again!

Best burgers in Ajax!

The place isn t even opened whays going on???

The Best Burger Ever Burger was really good

Fast and friendly service. Love the layout for dine-in.

Great service at this location They go the extra mile

Food was... not the greatest but maybe its just this location. Food was not hot, cheese wasnt melted, burger didnt taste fresh, etc. Guy who was there was really nice so +1 star but still just go to Popeyes next door.

We often go here and the young people are certainly hard workers - but friendly too. For a quick, simple breakfast - the service cant be beat.

Went there today and the 2 front ladies working cash had a horrible attitude and threw my drink to me after not giving it at first then they messed up our burgers, this location use to be much better before there renovation

Love me mozza burger!

Great food, friendly staff, and clean establishment

Super

Fast food and nice people. We were disappointed that theres no beyond chicken nuggets... He said they were only for a limited time and might bring them back next year again . But beyond burgers still available, so at least we were able to eat. Please bring back veggie nuggets!!!

By far the best A&W I have ever been to. Friendly and smiling staff with great service. I would come back just for how exceptionally clean it was. Food was hot and fresh.

Service was excellent and food was hot and fresh. Fast food prices have gone up everywhere

I went to this location because of 24 hours drive thru at 1 am on August 18, the lady working was really nice, she was so busy but still acknowledged us without rushing and didn t pass any work stress to customers which is very rare to see when you are short staffed. The food was okay but I was happy with the service. Thank you!

Amazing views in Squamish.

Within the concept of fast food, it seemed like a good place to eat hamburgers. Although they are advertised as almost more natural than Adam and Eve, the meat feels much less greasy than other burger franchises. The portions are sufficient. The service is good and the place is clean. So if you are in Canada and dont know where to eat, it is a good place to resolve the issue of food, where you can find something more nutritionally balanced.

Amazed

Great food

not okay

Good food but outrageously expensive. I bought a Beyond Meat burger and 3 chicken strips without any sides or drinks and it was over $20!!! Vegetarian options: Only veg item is the Beyond Meat burger

Love the food here and great customer service.

Went tonight to pick up dinner, ordered an uncle mushroom burger meal and a 3 strips meal, and was literally the worst experience here I ve ever had. So I walk home with my food and drinks and open the bag to see a box and a burger with lettuce, so I know it s not mine and go back. I understand that mistakes happen! I work at a place with drive thru and get that things get mixed up, but what I don t get is giving me the wrong size burger (very obviously not an uncle patty) after asking me 5 TIMES to clarify, and forgetting the chicken strips and having to chase me outside to give them to me. Seeing as how it s been 45 minutes since I first left, and too late for me to eat at this point, my mom went back for me. When she got there she explained that I had already been back, showed that the burger was the wrong size and explained she had the same burger last week, the supervisor that had chased after me before touched the burger to check and told my mom she was wrong. She then told her they wouldn t make her a new one and didn t even offer a refund. My mom obviously threw it out since she couldn t eat it as it was touched, and I m out $15 because the onion rings were cold by the time she got back. And the drinks were flat.

Just went through the drive thru. Asked for ketchup and mayo for fries amd 2 apple pie. Only gave 1 pie and no mayo no ketchup amd no sauce for sweet potato fries. When I called I was brushed off! Epic fail

Food was fresh and very tasty. Good portion sizes so they are filling Only con is the drive thru set up

Great food and friendly staff. However, watch out for a stubby lady who asks for cash or change. She comes multiple times a day refusing to use her debit and asks customers for change. She makes many dollars this way! // Attention aux clients. Il y a une femme qui demande de largent et elle arrive plusieurs fois par jour

The Plant Based Beyond Meat Veggie Burgers are the BEST!!! Makes my tastebuds jump for joy. Fries whether the regular or sweet potato are always fresh. Anytime I order the food in the bag looks perfect and nothing messy. A&W on Harwood is the place to go. I recommend.

Got served old burger buns, pathetic.

Best breakfast and kicked coffee

Health fast-food option. Place is old & outdated...

Quick service every time I come here, great for a lunch break with limited time to wait

i always love the bacon & eager in bun sandwish .but today morning the sandwish was very bad i didnt finch it the rest it was bad was no eagg tast and i order D.D Coffee it was NO sugar .i call no one answer .i m not going back to A&W any more

Please wear gloves when making food. COVID or not.

good burgers

Walked in to place an order and wanted to wash my hands prior to eating. I asked prior to ordering and they rudely told me absolutely not, our washrooms are closed for use. So they expect me to eat my food with dirty hands? I left and ordered elsewhere where their washroom was fully accessible to the public. Terrible attitude and customer service here.

A famous restaurant chain. Its location is close to the beach and located within a commercial complex

Aidren got the best customer service

We tell them multiple times to NOT put pickles and sauce on our burgers and they still do it. I do not recommend this location. It was around 8 PM. The people there do NOT listen to anything.

Disgusting food

Excellent service!! Veggie burger is amazing!!

Honestly, I never expected 5 star service at a fast food restaurant. The employees were very pleasant, the retaurant is very clean and the service is personalized. I will definitely come back on my next visit to Ontario. Thanks to the whole team . Advice to all: Do not hesitate to go there if you are passing through or are from the same city! Nader

They have good workers here again!!!! My orders have been right and they have super friendly staff. Please keep these awesome people

I usually grab a late night snack after 2am and the ladies that work the night shift cook the best food with exceptional service.

Excellent

Love the poutine!

Employees are awesome and very helpful! One of the best A&W around Good food

Service was great and food made to order