1 Rossland Rd W #14B, Ajax, ON L1Z 1Z2, Canada
Lazeez Shawarma is rated the #1 Shawarma in Mississauga and Brampton in 2015, 2016 and 2017, 2018. Lazeez Shawarma and Mediterranean Grill is geared towards serving our customers delicious and fresh food, fast and impeccable service. We strive to provide our customers with the best experience possible in Mediterranean food providing them with the utmost freshest meat, vegetables and other products, and giving our customers a very health approach to Middle Eastern cuisine. When it comes to serving, we strive to deliver the best and leave our customers with the impression that Lazeez is truly delicious and worth every penny spent! Authentically Middle Eastern and Proudly Canadian.
I just wanna be respectful and say that the workers really need to understand what the customer is asking for, they also need to pay attention for what the customer is saying and what the order is. I’ve been to this location multiple times at each times I’ve had complaints. I prefer going to Osmows instead now, where I’ve never had complaints. I’ve always supported Lazeez and I will still continue to support them, but this location really needs to get better in terms of customer service, food quality, and assuring that customers get the right food. Multiple times I had issues with incorrect order, something missing. Even my experience on ordering one time off Uber eats, I paid for two drinks and I got none and I’ve been charged for that and there’s no possibility for a refund whatsoever. So I ask this location that they need to improve their food, service, food quality, and customer service and they need to understand what the complete order is. Thank you.
Very disappointed. I have visited many Lazeez Shawarma locations around the GTA. My favourite one is in Brampton on Mountainash (friendly service and their portions are huge). I ordered chicken half and half meal on Uber eats and it cost me like $35. There was barely any chicken, there was cartilage as well. I was disappointed at how little chicken there was. I will not be ordering from here agai.
I’m a big fan of Lazeez Shawarma and always prefer Lazeez over other shawarma places. However, today I had the worst shawarma experience ever. Around 3:30 pm, I ordered *Chicken on the Rocks* for takeout, and when I ate it, the chicken was raw and had a terrible smell. It didn’t even feel like chicken; it tasted like something else entirely. On top of that, the shawarma was extremely dry with barely any sauce on it. I usually don’t like leaving bad reviews, but after today’s experience, I felt compelled to share my thoughts. I truly wasted my money today.
This is my go to.. the store manager/owener are absolutely amazing. The care and customer service is top notch. Thank you
Hit the spot with the right comfort food. Amazing service with fresh ingredients in perfect ratio! Really satisfied my craving for chicken on warm rice 👌🏽
Definitely not the type of shawarma I was expecting, kind of a fusion place was not to my taste. Ordered a mix plate and fattoush. There was too much sauce and not enough meat. The plate was also kinda cold. Overall not that great wont be going again.
Wow, This place does not know how to treat customers. They ruined my order. They charged me for 2 chicken wraps and gave me some other food. This small wrap with no toppings. When I went back to get a refund because they gave me the wrong food, they argued that's what I ordered. I visit this place regularly and everytime it's a problem. I often give they tips. This will be the last time. The food is not even great it just happens to be not as busy now I understand why, it's a waste of time and money. They have no respect for regulars and they don't even care when they make a mistake they are great at blaming the customers for them ordering without checking what they got. They will charge you and give you something totally wrong. Watch out for this place. I will be going to Osmons or Popeyes way better prices and service for my money.
The best tasting Shawarma in Durham... My only issue was the food was cold.. But amazing taste and much better the competition around... Only opened yesterday and warmer not steaming. I recommend trying it. Will be back.... Management was kind and when told of the issue, offered to fix it and gave me a free salad....
The owner and staff are wonderful people. Very accomodating and patient. I went with my wife and kids to eat in and they made the experience more than just eating food. I ordered their Chicken on the rocks (on rice regular spice) for the wife and kids and i got the Beef on the rocks (on fries and spicy). Their portions were amazing definitely not disappointed! They also gifted my kids with a sweet treat. Thank you for the wonderful hospitality and looking forward to returning soon. Vegetarian options: They have falafel platter and on the Rocks i.e Rice or fries. Thier fries are good too. Dietary restrictions: 100% Halal Kid-friendliness: They are super kid friendly! They were so genuine, kind and generous. Wheelchair accessibility: Yes, they are located on the main floor so easy wheelchair access.
Ordered chicken on rocks, it turned out to be the worst dish i ever had. Half boiled rice with super dry chicken with no flavor. Never buying from here again
Great food at 3am. Nothing else i could ask for
Ordered chicken on sticks through uber eats , and the chicken was smelling bad very very bad. I don t usually give one star but they deserve it.
Ordered uber eats order 50 bucks to taste the worst shawarma. Just do better.
Portion is very small compared to osmows. I ordered chicken on the rocks. Same price as osmows but they dont fill the box up like osmows does. Disappointed
I suggest you guys to find a different store manager that can solve customer problems , not one with zero communication skills and zero customer service.
I ordered for lazeez on the rocks on buy 1 get 1 offer, but ended up paying for 2, and realised it when I reached home. Moreover the quantity was way too less.It was almost a small size although had ordered medium.
The staff is very rude, they don t serve anyone even 15 minutes before they re closing time
Food is not good, chicken is not smoked properol which should be and quantity is ver less as compared to other stores
If you enjoy eating cartilage fat and Bone or in other words if you like food thats suitable for a dog then the chicken shawarma served here is perfect for you. The chicken was absolutely disgusting. The quality of chicken served was extremely poor. I dont think Ill ever be returning and I hope I can save people from a horrible experience and wasting money by writing this review. I dont enjoy writing bad reviews but honestly it seems as if this company has zero regard to the quality of food so long as it pays the bills. I would hope the owner reads this and takes it seriously. Shameful.
loved this place , chicken quality was good
The food has become so mid, it isnt what it once used to be
Very dry, only little bit of meat and rest are fries. No flavour at all. Nothing else. Not sure what kind of shawarma it is?? 21.99 not a value for money.
The chicken is very tasty and fresh. Loved there chicken on rocks . My favourite spot for shawarma.
Really delicious food
Don t waste your time and money on here
Best Shawarma in Ajax! Order on Ubereats regularly and I eat in the restaurant. The staff is always very friendly and the food is delicious !
Ordered tonight on DoorDash. This was the worst lazeez meal I have ever had
Worst Sharwama eat ever.
Tried the Chicken on the Rocks for the first time at this specific location. Ratio of chicken to rice was 2:1 - would ve preferred equal amount of rice or less chicken. Most chicken had pieces of skin on and chewing was hard. Would try again in the future but hopefully this review helps!
Where to begin? Lazeez Ajax has been a staple in ajax for many years, but recently its become almost inedible. I only come here now when on my lunch break because it is close, and every time Im disappointed. Without fail, each time I order a wrap without peppers, the peppers still somehow end up in there. I ordered on the phone for ease of pickup and just knew they would mess it up. Store smells like south Asian food mixed with must - there are tables all around the counters as if the pandemic is still happening. Chicken is dry and unappetizing. I am so glad new shawarma places continue to open all around Ajax, these guys really need to fix up because its honestly embarrassing to call the food they serve shawarma.
Where do I begin As someone who eats shawarma often this place left me wanting more. Sauce not very good, chicken is almost un seasoned. Rice seemed old, hard, and no flavour. Lots of cartilage in the chicken, which could be excused if it actually tasted good. Won t be back.
The greek salad, potatoes and philly cheese chicken is so good. They dont skimp out on sauces in comparison to other shawarama places. They are always quick and food is so filling. - this was an old comment when the place was owned by the older gentlemen and the woman who used to work there. I dont know what happened to this place, there are like younger guys working there and Ive given them many chances thinking it was a one off but no, I guess they hired new younger ppl, the cost increased dramatically and they skimp you out on everything from the meat to the salad. The salad is old and withered away. My rice had so much liquid because they didnt drain the juice from the potatoes, it was like a soup consistency. I usually never finish my food but when I came to pick it up, it looked like it was already half eaten since they barely gave you anything. The quality went down dramatically and the price skyrocketed.I will not be going back here and it is unfortunate because this used to be one of the few places in Ajax for shawarma plates that I enjoy.
The best on the rocks (chicken and fries) I ve ever had! (Only thing I ve tried from them) Fries were hot and chicken wasn t chewy! Highly recommend! This will be my new addition
We ordered shawarma and the chicken was hard radred like it was not fresh .. very bad taste .. dont recommend would not even give 1 star
Don t waste your money here, this establishment should be embarrassed to serve such low quality food. The chicken was so grey and dry I might as well have been eating cardboard.
Poor quality rice and chicken No taste.. extremely basic Food
Excellent shawarma. Will be back here again in the future!
Great place for Shawarma lovers.
Great food, great service. Owner Real H Ali is the
More than the food, the service is impeccable!
Good service and best food in friendly prices
Five customer service Five food quality and ambience Owner is also one lovely lad! My go to spot if I want quick, fresh, healthy meal. Food : 5/5
Great establishment! Excellent quality and quick service!
Awesome food and even better people! Highly recommend!!
I recently visited Lazeez Ajax and tried their chicken breast wrap and veggie steak, and I was thoroughly impressed. Both items were prepared to perfection, with the chicken breast wrap being flavorful and the veggie steak cooked just right. The customer service was excellent, making the experience even more enjoyable. If youre in the area, Lazeez Ajax is a must-visit for a delicious meal and top-notch service!
Fast friendly staff, fresh food, quick service. Chicken on rocks with extra sauce is out of this world. My go to spot for lunch! Food : 5/5
Great food good service
Nice staff, yummy food and prices are comparable to others. will go again.
Wasnt expecting a good shawarma in Ajax but this Lazeez location definitely exceeded my expectations. The chicken shawarma was just perfect. Incredible staff and service. Highly recommend!
Compared to other locations of Lazeez, the quantity of food is extremely small here. Not worth the bucks.
Perfect shawarma place
Worst seevice and food ever, specially the manager
Taste like osmows not that great very salty. And expensive. pita delights is much better and down the street. I just wanted to try something new and wasted my Money. Food
Worst shawarma ever tried
Overpriced for average food. Their regular shawarma is half the size of what youd get at Osmows or Tahinis.
Ordered through Uber eats. Description says comes with garlic sauce and tahini in the description so we didn t select them again under sauces thinking it would be extra saucy and received absolutely no sauce. Terrible. Meat was so dry. Used to be so good and we are regular customers. Need to find another shawarma place. Not to mention our Uber delivery driver was waiting over 20 mins to pick up our food and messaged us while he waited. Prices have also gone up considerably. Hopefully they will update their description of their wraps on Uber and remove the sauces in the description of every wrap.
I just ordered 2 regular chicken with the rice. Today was the worst experience ever! the rice was mushy, i feel like eating water rice with sauce, very disgusting at the end. I visit this store every week, and today was the worst experience ever. It is a simple cooked rice, and if you cant make the rice right!? i dont know what else to say. I am hoping this store will improve.
Regular shawarma really small it s $11 It s waste size for price Food
Just had my lunch, food was fresh and warm, service was good.
I ordered the mix Shwarma. And it tasted very good. Some people argue about the size of the wrap. I can understand that. But I enjoyed it and Was filling.
This place has gotten much worst. Used to be great but the quality has been on a huge decline. We got a few poutines and it had a spoon drop of gravy. Questioned them and the associate takes it in and instead of adding gravy adds a bunch of garlic sauce and drizzles a bit of gravy on top. Added an insane amount of sauce to the point that it was basically unbeatable. Last time going here. Don t recommend at all.
What a shame! I ordered beef on rocks and was in a hurry for Iftari instead they filled with some cheap sausages. Paid $15+ for pure beef. This is a complete scam. They didnt tell me about this before taking the order.
Lazeez shawrama is the best shawrama place in Ajax.
I visited friday afternoon the tall boy was quite friendly and helpfully to make a choice
I visited the store yesterday evening , the service and the food was very good
Good food and friendly service by the tall boy.
Great experience The food was really good And the service was also top class Food : 5/5
Great service!
Awesome service
Good food good service
Good one must try
Yummy food
Awesome ,,, loved ittt.... Highly recommended Recommended dishes
Very nice food and better than other very tasty food
Everything as in food , service was very good A must visit place Food
Delicious food i hve ever eaten in my lifetime
Nice customer treatment and great food
Food was amazing.the staff is great... The name is proving itself
Fantastic tasteee osmmm excellence service
Best oyp ever
Osm taste and service
Good service and quality
Superb quality
Good food
Nice food
Nice
Tasty and good.
Delicious food
NYC taste
NYC taste
Good service and good food ,,Nice location
Nice food good food i loving it
Good food. A one. Food
Good quality good service
Good food n good service
Good
Best service Jessy quality
Good food and good service
One of the best in town
Very good food I like it so sweet
Nice
Best food ever Food
Good food with tasty flavour
I love this place I always go here I ve never had any problems with my order. Unless I order online
Too much sauce!!!!!!!
Disappointing, I got chicken on the rocks and they drowned it in sauce. Inedible, avoid. Does this look like the appropriate amount of sauce to you?
Lazy as workers
Amazing shawrama restaurant with best service
its gorgeous.
would not recommend they forgot my food
***DINERS BEWARE!!!*** Little suace does not mean make a soup of the sauce, chicken and rice. Cannot eat this SOUP! It is for this reason that I now HATE eating here based on my dinner take out on April 12th. They do not listen when i asked for very little sauce please. LISTEN to your customers as you just turned me off from your establishment.
It seems there s been a change in management. My recent visits have been underwhelming, to say the least. The rice seemed diluted with starchy water, the salad was barely filled, and the chicken portions were meager. Given the cost, the quality and quantity of the food were simply unacceptable. It s unfortunate, but I can no longer patronize what was once my favorite spot.
I would like to mention that food was really delicious and the staff was quite friendly and they gave me suggestion to order chicken on rocks which was yummy
Just picked up Chicken Shwarma. Asked for mild heat, and mouth is on FIRE. Funny, because food is super cold. Called in to advise and was told, well, uh, sorry.
Food is ok. But their customer service is horrible. It almost felt like they are doing me a favour by serving me.
I like the chicken here it taste really good
This place used to be good but went downhill recently. Whenever I go to the restaurant pick-up, guys working there treat like theyre doing you a favor. They sometimes ignore youre there even though they notice it. I had to wait for long time and my order was ready right there and no one bothered to ask me if I wanted to order or picking up. They missed order notes about spice level and toppings. They really need to hire staff who understand order notes and customer service.
Bad customer service. Rude and felt not welcomed. Won t be going back
The place is clean. Ordered a chicken shawarma place, the food is fresh and tastes good. Friendly staff overall good experience
Loved the shawarma. So authentic and yummy. Excellent service and food
the best, most hygienic and authentic i have found in the area. love it!
I ate the chicken wrap and it was very very yummy and flavourful. Can t wait to go back and have more again
I ordered two chicken wrap and the taste i must say one of the best in canada
Inedible, poor service, and not allergy-friendly Ordered falafel on the rocks and couldn t eat it because the food was bitter. Spoke to the manager and she said that normally they put less tahini, but since we didn t want garlic sauce and that s why it s bitter, which makes me wonder why they re making bitter tahini in the first place. What kind of restaurant adds other sauces to mask other flavours? The falafel was also too dry. Instead of fixing our order, no resolution was provided.
Taran veer very good sevice nice food good place
This location has been declining in quality and service. The food has no consistency anymore. It s always a hit or miss. The service is terrible, the staff seem like they do not like what they are doing and it reflects on the overall experience. When it s made right its great but its always a gamble.
Cost isnt worth the food. They are supposed to be shawarma wraps. But... here is where the lazeez shawarma employees do their magic trick. The shawarma aka the meat in the wrap becomes almost non-existent by the time you open to eat it. Simply ruined the appetite!
They serve old chicken that they store in the warmer box and it tastes so bad , never again
Tried it for the first time after hearing good things and was very disappointed... The food was cold, not even warm and halfway into my meal, I discovered a hair. Extremely disappointed and disgusted will not be back.
They can t read instruction if their life depended on it. The rice tastes like cardboard. I do not recommend whatsoever.
Really nice people
Great service, kind people and good food.
Nice service good food
I like the chicken here
Great food and service!
food is amazing nice workers
Amazing food
Quality of this location has really gone down. I think it may be new owners. Better options nearby.
The chicken was very bland. Not only that, there were about 10 pcs of gristle in the already small amount of chicken they put on the rocks.
Menu says free pop but no pop given. I agree that the food temperatures could be hotter - food was at best warm.
Bad location of Lazeez Shawarma. They do not respect the customer needs. You can not add or remove what you want on your order if they didn t approve it to you. Excuse Me but I am paying with my own money and I have the right to choose what I want.
NOTICE TO THE GENERAL PUBLIC: We have received multiple complaints regarding the food quality and service at Lazeez Shawarma Ajax, and have found several violations of food safety regulations that pose a risk to public health. As a result, we urge the Canadian Food Inspection Agency (CFIA) ordered Lazeez Shawarma to: Cease all food service operations until further notice. 1.Implement corrective measures to ensure compliance with food safety regulations. 2.Allow CFIA officials to conduct periodic inspections of the establishment. 3.Non-compliance with these orders may result in further legal action, including revocation of the restaurants food service license and closure. We urge the public to exercise caution when order from lazeez shawarma and to report any suspected violations of food safety regulations to the CFIA. #Canadian Food Inspection Agency
Ordered a chicken shawarma wrap (hot) and beef shawarma on sticks (hot). The wrap was ok but there was no hot sauce. The beef shawarma on sticks (see pic), had no sauce whatsoever. So disappointed. I ordered around 11 pm, so unable to bring it back to them. It is midnight now. Paid $32. SO ANNOYED. Will never GO BACK. 0 stars. Food
The hot sauce is not 1% hot. Its a sweet sauce in red colour or maybe they were serving tomato ketchup. The staff is very nice but the food is not good as compare to other lazeez shawarma
This place has zero customer service , lady by name Aman ,who knew nothing like zero behaved so bad, was so rude and bad in customer service. Will never come to this restaurant and will suggest friends and family not to come.
Tried the chicken shawarma platter, it was good, I opted for less spicy which was perfect for me. Medium or order spicy options is too spicy.
Old lady that comes in the morning has a terrible attitude. Any time I come into the restaurant she wants to be rude. If I were the owner I d fire her so quick
Very bad taste ,no hygine this place
food quality went down a lot
My experience was really good, i went there with my friends and they also seemed to like it a-lot and the foods taste great and delicious, and it s reasonable too and i had great time there.
For sure one of the better falafels in the city and from a chain restaurant!
This place is taking extra charges for Lentil Rice in a platter, while other places does not. They also took extra charges for extra Garlic sauce, and which is clearly written in menu, no extra charges.
Their food smells so bad. It was a very horrible experience. Never buying anything again from Lazeez Shawarma, Ajax. Food : 1/5
Plzz don t waste your time and money coming here, just gross straight up. Apparently Hasan is the owner, I spoke to him and he called the cops on me. Food
The girl serving at counter busy on call doesn t care what customers are ordering. So far the worst lazeez branch. No respect for customer at all. Never coming back here again
Lazeez on rocks
They get 2 stars for the customer service sales people who were very friendly and courteous. The food on the other hand horrible! Rice soft and mushy and white. Meat lots of hard tendons and cartilage! Gross! I couldnt eat it. How sad because Lazeez started off really good. What a waste of $11 Vegetarian options: Salads Kid-friendliness: Dining tables for families Wheelchair accessibility: No steps or restrictions.
Me and my friends went and the food was very good and we got it fast
Best shawarma place ever!!
My favourite shawarma place!
Very tasty food, workers were nice I went with my nephew and we got free drinks did not take long to make the food overall 9.5/10 would recommend and will be eating again.
I have been a regular at Lazeez shawerma but this was the first time at Ajax branch - the food was definitely not upto the standard especially their chicken seemed dry and old , the restaurant seemed dirty and staff was unpleasant, especially the guy at the counter , I believe he is the owner. Anyways, not going again - not worth the money.
The chicken is old and stale I don t know why it s not served fresh from the grill as it s supposed to, the staff was not willing to compensate for a return or fresh plate, do not recommend this place
Always ordered through Uber. Best yet. Hands down the BEST. Food hits every time. Saw a negative comment about hot sauce, just wanted to say they re wrong. I don t usually leave reviews but the amount of times I ve ordered from here and have always been blown away is unreal
Very good, tasty, and delicious food Neat and clean atmosphere, well maintained wash rooms with water, and other cleaning facilities. Recommend it highly. Food
I ordered a chicken cheese wrap large, whole wrap had minimum quantity of chicken and was full of veggies, when I complained about it the rep said it was probably a lot of toppings but I feel it was not up to the mark at all. I think Larosh next door is a lot better.
So I came here last night for a beef Shawarma and they gave me chicken instead :( I was so sad, the funny thing was he told me heres your beef Shawarma when he gave it to me.... I wanted to drive back but I already took a bite and it was about to close and I live not that close. I was sad because this was supposed to be the first time I ever have a beef Shawarma in my entire life (Im Arab) so this was something I was looking forward to. Very bad service, I will never come here again unless Im starving. And even then Ill consider somewhere else.
This location very nice. Very friendly staff. Thank you.
BEST PLACE TO EAT
Very Bad service and rude employees, Also thier shawarmas are underportioned compared to other locations. No Go place
I had their chicken shawarma plate. Taste was good but I found they skimped on the meat. Very small chunks of chicken and not alot. For $16.50 plus tax I did not think it was good value. Mostly rice.
Quality has gone downhill this year. The value isnt there, and I will be searching for replacements for my chicken on the rocks fix.
Wrap is good. Salad is a complete rip off. Fatoosh.
Ordered a large chicken on the sticks. I come here often. Today, there was very little garlic sauce on my food. Half way through eating I had no more garlic sauce so I went back in to ask for more. I was asked to pay extra even after explaining I barely got any on my food. I won t come here again. A few extra squirts shouldn t be extra for customer, especially if I receive little to begin with. Just lost a regular customer.
Ordered a large, barely got any rice or chicken. Chicken was too chewy. Ordered white sauce on the side, never got that either. Safe to say not the best location, Sandhurst location >
Tonight was the first time my husband and I tried chicken shawarma wrap and it was absolutely delicious, very juicy, lots of chicken and just the right amount of spice its definitely gonna be one of our go to meal I would highly recommend this.
I keep giving this branch a chance because it s close and convenient but I am sick and tired of their horrible shwarmas. Initially they were okay but the falafel and the chicken shwarmas are horrible actually can t even get them down my throat. Soon as you touch it, it breaks apart so clearly not using quality pita bread or some decent tasting chicken. Also their spicy ones are so overly spicy like they purposely want to give you heartburn for the remaining day. Never again.
They posted advertisement about $5/each shawarma for Shawarma day and didnt mentioned any where thats its limit of 2shawarma/family. I have big family and went to place the order at Ajax location. Waited in line and got to know about this stupid limit. As I mentioned I have a big family and we will make sure to not give them any business because of this decisive marketing on Shawarma day! Pathetic time waste experience such greedy customer service.
They did not answer me after 1 hour of calling on shawarma day!!!!!!!! Unbelievable. I m calling HR
Got the chicken on the sticks. Food was ok, but the person taking orders was quite flustered and didnt honor the shawarma deal they were promoting for some people. Also the way they were handling the vegetables was a bit concerning.
Terrible employees
The staff are not respectful and they are stereotype as one guy entered the store and stood up in the line then one of the staff pulled him out since he thought he is a delivery guy and once the guy informed the staff member that he is here to order the staff member looked surprised
Best everything staff is very friendly and good natured. Food was very delicious
Everything is good, nd i like it... I recommend all to visit this restaurant
Food was very delicious. Service also was very grate specially Mintu he was very humble. They was soo welcoming which makes atmosphere very light up.
Amazing place for shawama
I love it..
I came in today and ordered 2 falafel on the rocks one extra spicy and one medium. Both had close to no sauce on it. After taking 2-3 bites, there was just rice and falafel left. This location definitely doesnt represent the lazeez brand well because Ive gone to other locations and have never had an issue with my food not having enough sauce.
Overall Good food, Good service. Creamy fries with spicy sauce is a must try.
The chicken shawarma wrap at this Lazeez is a flavor explosion! Succulent, perfectly seasoned chicken nestled in warm, soft bread, complemented by crisp veggies and a divine garlic sauce. Each bite is a journey of taste, leaving you craving more. Exceptional quality this store truly elevates the shawarma experience!
I had an Amazing experience at this location Food
Great customer service and truly delicious food!
Not good customer service
We just had Chicken on the rocks from the restaurant for dinner and found 2 hair in it, Had to toss the entire food, Very disappointed, Spoilt our night, Never going back Dietary restrictions: Found a hair in the food so definitely they are not following any food safety precautions, Get hairnets please!