McDonald's in Ancaster

1051 Highway 53 West, Ancaster, ON L9G 3K9, Canada

★★★☆☆
(136 reviews)
Categories: Fast food restaurant American restaurant Breakfast restaurant Cafe Hamburger restaurant Restaurant

About

From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Website
mcdonalds.com
Address
1051 Highway 53 West, Ancaster, ON L9G 3K9, Canada
Plus Code
5XWP+X8 Hamilton, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
7 AM–10 PM
Tuesday
7 AM–10 PM
Wednesday
7 AM–10 PM
Thursday
7 AM–10 PM
Friday
7 AM–10 PM
Saturday
7 AM–10 PM
Sunday
7 AM–10 PM

Services

Service options
Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Offerings
Coffee Late-night food
Dining options
Lunch Dinner Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Family friendly Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot

Photos

Reviews

3.2
★★★☆☆
136 reviews

Most Mentioned

manager (6) drive thru (5) coffee (5) tables (3) nuggets (3) money (2) mcdoubles (2) supervisor (2)
5 stars
44
4 stars
24
3 stars
21
2 stars
8
1 stars
39
December 1, 2024

business owners or Managers please keep everything fresh

November 22, 2024

The staff were extremely rude and unprofessional, showing a complete lack of understanding of customer service. Not to mention we were given a used and dirty carry out container

October 19, 2024

Ridiculous waited over 10mjns for a hamburger while I watched the store manager prepare Uber orders ahead of people waiting in line. I have had many issues in the past and feel this location has poor customer service and under staffed. 3 people working and that’s including the franchise owner/manager. I will forward a letter to upper management at Mc Donald’s. Furthermore the done area is always dirty with food on the floor. You should pay bettter attention to the paying customers inside the store and not Uber orders that are not even there to be picked up. Horrible.

June 23, 2024

My husband just pulled the largest ball of blonde hair out of his large fry. We all have dark hair here….. absolutely disgusted and won’t be going to this location again. Also your front male staff looked absolutely furious for some reason and was not very welcoming at all.

April 21, 2024

Missed a burger of my order after taking 20 minutes to just serve 2 burgers and a smoothie. Supervisor/Manager wasn’t busy but just looks like ignorant. Poor customer service!!!

March 3, 2024

terrible hate the dons, management is horrible worst dons inside walmart in the area do not come here waste of money just go to the other dons down the road 2 minutes away that is actually good, do not come here

September 3, 2023

The manager Amy was a complete and total tool. Super rude. I went into this location and ordered 2 mcdoubles and a juniour chicken. It took 23 minutes to complete the order while there was nobody in the restaurant except myself. After i ordered around 15 minutes in, Amy asked if i was waiting for anything. I informed her that id been waiting 15 minutes which is when she informed me “uh, yeah, food takes a while to be cooked. “ super rude for no reason. I informed her i would be posting this and she couldnt wait for me to do it, practically begging me to do it. So, here you are Amy, you tool. Here is your negative review. I hope it brings you as much joy to read as it brought me to write.

★★★★★
July 27, 2022

The manager dealt with a hostile, extremely rude and aggressive man mouthing off and tossing slurs around very well. The moment the man turned on a customer he was dealt with. It’s nice to know the manger here will make sure people can sit and eat peacefully and not put up with any ignorant garbage.

Local Guide
June 21, 2024

It took 20 min for a single Mc Double. Isnt this called fast food?

★★★★★
Local Guide
December 21, 2023

Great staff

★★★
Local Guide
December 21, 2023

Just okay. Coupon game isn t good and they don t have shamrock shakes.

★★★★
Local Guide
December 21, 2023

Everything was good fast service ..

December 21, 2023

Horrible customer service at this location. Owner/supervisor is a complete tool. Dont bother going here go somewhere else. Read the 1 star reviews....they arent wrong!

★★★★
Local Guide
December 21, 2023

I got great service and the burger was delicious but the wait time was way too long. Parking: At Walmart so lots of parking

★★★★★
Local Guide
December 21, 2022

Great place to take the grandchildren. Always great food

★★★★★
Local Guide
December 21, 2022

The reno is nice

Local Guide
December 21, 2022

What is wrong with this location? Like who owns and runs it? Because it is absolutely terrible. I got a chicken sandwich and happy meal for my kid. Everything - I mean everything was disgusting. The chicken sandwich was burnt, the Fries and nuggets were cold! Just awful. What a waste of time and money. Have reported this to CFIA so I hope they get inspected and chewed out! Please if you read this- DONT GO TO THIS LOCATION and drive to Wendys which is much much better.

★★★★★
Local Guide
December 21, 2022

Excellent location. Kyle is always super friendly and ensures all orders are done to perfection. No burnt fries, no uncooked nuggets, everything done to perfection. Thank you and thank you Kyle.

★★★★★
Local Guide
December 21, 2022

Quick service and clean

★★★★★
Local Guide
December 21, 2021

Friendly staff, hot fresh food!

★★★★★
Local Guide
December 21, 2021

Fast friendly service

December 21, 2021

Worst service ever. Couldn t even get a cheeseburger order right and had no idea what was on the menu

★★
Local Guide
December 21, 2021

Not greeted. Order was slow. Food was good. Staff was busy.

★★
Local Guide
December 21, 2021

Flies flies flies everywhere. I ate in, big mistake, too many flies. Also no milkshakes. Whats up with that?

★★★★
Local Guide
December 21, 2021

Nice staff here!

★★★★
Local Guide
December 21, 2021

Fast service on serving coffee and ordering meals

Local Guide
December 21, 2021

Cold fries and burger was no where near a 1/4 pound.

★★★★★
Local Guide
December 21, 2021

Good fast food. Tend to screw up my order now and then

★★★★★
Local Guide
December 21, 2021

Honestly better than the stand alone McDonalds. The food here hits different cuz its sooo fresh. Plus the staff is nice

★★★★★
December 21, 2020

Its good

Local Guide
December 21, 2020

Order was wrong yesterday also, the drive thru McDonalds is brutal, goto the one inside Wal-Mart instead its only 1 min away

December 21, 2020

Lack of staff......

★★★
Local Guide
December 21, 2020

Both the ordering machines were out of order so the line up was long. The staff handled it well.

December 21, 2020

this sucks

★★★★
Local Guide
December 21, 2020

Consistent like all other Macdonalds.

December 21, 2020

Wouldnt serve a trucker trying to get food. Shows me management/owner is arrogant and selfish.

Local Guide
December 21, 2020

Dont go here they wouldnt even serve a trucker on foot at the drive thru during this epidemic

★★★★★
December 21, 2020

Very nice and clean

★★★
Local Guide
December 21, 2020

Fast service. Pleasant staff.

★★★★
Local Guide
December 21, 2019

Its Very good

★★★★★
Local Guide
December 21, 2019

They offer good service and attention

Local Guide
December 21, 2019

Kids nugget happy meals were horrible. Nuggets were dark brown, looked dried out and like they havent changed their oil .. Took them back and the manager said thats how they look. Ive bought chicken nuggets plenty of times before and never did they look like this. Fries were the same as well. All in all very disappointed. You know its bad when kids are grossed out looking at a happy meal.

★★★★★
Local Guide
December 21, 2019

Best COFFEE Ever

Local Guide
December 21, 2019

Drive Thru is SOOOOOOOOO SLOW. I had to choke down Tim Hortons

Local Guide
December 21, 2019

Please up your service and let younger staff know theyre being rude, obnoxious, loud and ill mannered. What is going on.

★★★
Local Guide
December 21, 2019

Typical McDonalds fare, located inside Walmart, limited seating, slow service.

★★★★
Local Guide
December 21, 2019

Always good for a quick bite

★★
Local Guide
December 21, 2019

Always mess up the order! How hard is it??

Local Guide
December 21, 2019

Ordered two happy meals for my grandchildren. Arrived home and found that one happy meal was missing the burger. Really? Usually they forget the chocolate milk or the toy, but the burger? The staff thinks is is normal behaviour. Not going to this location in future.

★★★
Local Guide
December 21, 2019

Very loud people hang out here

★★★★★
Local Guide
December 21, 2019

Love McDonalds!!

Local Guide
December 21, 2019

Its McDonalds!

★★★★★
Local Guide
December 21, 2019

My grandchildren took me here for my birthday lunch

★★★
Local Guide
December 21, 2019

Its a small McDonalds inside Walmart. The service was very slow and tables were not clean.

★★★★
December 21, 2019

Clean, friendly staff, new decor. Nice place

December 21, 2019

It seems the staff is more important than the paying customer. They play music that only suits them, all rap and nothing else. If they pay attention, the vast majority of paying customers are not rap aficionados. I have complained twice to no avail. My solution is simple - go to a place that appreciates my business.

December 21, 2019

Worst meal I have had disappointed

★★★★
December 21, 2019

Good service and friendly staff for customers that have a disability. Thank you

December 21, 2019

9/10 times going through drive through we have to wait every time, no one else is in drive-thru. But you need to wait 5-10mins no matter what your order.

★★★★★
Local Guide
December 21, 2019

We usually go to the McDonald s in Ancaster Meadowlands but, since it is never an awesome experience and because that parking lot is chaos on the weekend, we skipped past it in favour of this one. So glad we did! Way cleaner, for starters. And the people! I could ve cried. I ve never had so many staff be so consistently polite and courteous towards me. Whoever runs this store should give lessons to the other McDonald s stores in the area.

★★★★★
Local Guide
December 21, 2019

Freshly Renovated!

Local Guide
December 21, 2019

Ridiculously slow. Understaffed with a priority on socializing rather than getting orders out.

★★★
Local Guide
December 21, 2019

Very clean.

December 21, 2019

This Restaurant is very dirty. There is food all over the floor the service is poor and every table was dirty. Tons of flies too.

★★★
Local Guide
December 21, 2019

Its McDonalds

★★★★
December 21, 2019

Service is good, convenient inside Walmart

★★★★
December 21, 2019

Convenient after walking arround Walmart

★★★★
Local Guide
December 21, 2019

Consistent McDonalds menu. Service was excellent.

Local Guide
December 21, 2019

Awful McDonalds. Walls are filthy, tables were dirty, they had a fly infestation. Nothing worse than trying to eat while flies are landing all over you. 15 min wait for food.

★★★★★
Local Guide
December 21, 2019

Always lots of cashiers on duty, self serve checkout always available. Friendly staff at this location and clean store.

Local Guide
December 21, 2019

This McDonalds is a joke... waited 10min for a bagel.. staff are useless... retraining them is a must ..

★★★★
December 21, 2019

Very friendly, short wait time, and clean store !!

★★★★★
December 21, 2018

Was just there today for a big mac.... its a great place. This location has some pretty different decor than all of the other McDonalds. Light years ahead of most of the other ones youd see in the city.

★★★★
Local Guide
December 21, 2018

Great for a coffee while you shop at Walmart

★★★
Local Guide
December 21, 2018

Service is slow but always correct.

December 21, 2018

Lets be honest and admit no one would hold McDonalds to any significant quality standards for food or service however this location has to be the absolute worse place out of all of them. Staff is rude and moody, the place is always dirty, there is never any supplies at the drink bar and they make you feel like they are doing you a favour if you ask them any questions. This morning was the worse. They have 4 TVs, non are ever on so I called ahead and asked if they would be able to get the tv on as me and my family wanted to watch one of the world cup games as we had breakfast, they said yes so I come in 15 minutes later, the TVs are off, so I ask the lady again before I buy 4 breakfast meals here I would like to know if you will turn the TVs on. She said yes they would. So I bought my meals and waited and waited and waited, but no, the tvs never went on and no game. Now living in the area I am kind of used to the bad service but this added insult to the usual horrific service in this location. Also important to mention the place is full every morning with a whole bunch of loud groups that gather there with a coffee every morning.

December 21, 2018

Great place to eat if you have constipation. One burger is equivalency of 3 exlax . Highly recommend the Big Mack for those wanting all day and night relief .

December 21, 2017

Advertises itself as 24 hours but it has never been 24 hours since it opened months ago

★★★★
Local Guide
December 21, 2017

Food could be more fresh

★★★★★
Local Guide
December 21, 2017

Brand new restaurant, clean and very modern.

December 21, 2017

Absolutely disguisted, received a large coffee with MOUSE POOP on my Lid and mouse MOUSE HAIR in the cup lip part!! Pictures to prove it in store. Dealing with head office and store for 9 months now each time being pushed aside. Dealing with this situation has been even worse.

★★
Local Guide
December 21, 2017

We pop in here from time to time if we happen to be at Winners but find this location is always dirty.

★★★★★
Local Guide
December 21, 2016

Perfectly located at the top of the mountain! Big Drive Thru, large interior and WiFi and lots of parking too!