A&W Canada in Ancaster

Burgers here are very tasty and when on sale they are a great value. The onion rings are the some of best you will ever have, thick cut onion slices with a crunchy tasty coating but they arent cheap. Most outlets are bare bones decorated with functional industrial style furniture. You will get good tasting food but its not the cheapest place unless you catch a sale. Get the app and find out what deals are to be had.

Very friendly and kind staff!

Always so polite and pleasant. Never an issue with food.

Service was slow.

French fries were gooder than Wendys

Watered down drinks. No ketchup for fries. Most recently shorted me the granola bar as parts of the kids meal. Never coming here again.

Best food and service at this A&W location

Best food and service

Best hashbrowns Kid-friendliness: Excellent kids options Food : 5/5 |

worst experience

Coffee was very expensive as compared to Tim Hortons or McDonald s .

Burger was bland, onion rings were not too my liking, customer service was lacking they were gossiping with the window open

Wow, $4 for orange juice? Food was just ok.

Excellent Vegetarian options: Vegetables burger Veggies salad Food : 5/5 | Service

Expensive now but still good.

The manager Sam is the best, service is amazing and the fries are the best out of all a and w from here to Niagara

They took 20 mins to make my order and i was standing in the drive thru lane

Be careful. They are charging extra. I asked the lady why there is extra charge for the fries, she was saying every a&w charges different amount for the fries. That doesn t make sense.

People here are great but as it is fast food the food is only okay.

Always a treat, everything was good

Use to go to this location often but they started playing games with the price be careful the price is never the same and its always more Then last time. Ask and its gone up look it up and the price is the same nice cons working there always a story

Visited a&w for a quick bite and would not really reattend unless I had to. The food was subpar to my opinion and the area the a&w was situated was in a petrol station. It was relatively pricey for what we had and left feeling a bit sick. Would not recommend this place and urge to go somewhere different. Vegetarian options: There are vegan burgers, fries etc Parking: Parking at garage and Infront of restaurant Kid-friendliness: Very friendly Wheelchair accessibility: Wheel chair accessible with ramp

Please, come out from behind the counter and clean the seating area.

Great time, uncle burger always tastes good and never dry

Same old a and w

open early for that morning coffee before you head into Toronto.

I don t know why but they guys charge extra for lettuce and tomatoes

Good tasting burger made to order!

Unsafe food handling. The front end girl was preparing onions on the front counter. She had one glove on. She turned to serve me and did not remove the glove or wash her hands. She proceeded to use the cash machine, handle cash, handle food by bagging it and handing it off to a waiting customer, then she made my coffee. She coughed while pouring it and didnt turn her head away or block the cough with her hand. The people working here have always been very nice. This is the first time Im seeing unsafe food handling. Please train the staff correctly.

Its A&W. Its the best fast food burger. This location delivers on that. Prompt and consistent. My go-to location in the city. (Upper James is closer to me but theyre consistently horrible, so I go out of my way to come here.)

very nice place

Bad attitude very inpatient i was disgusted Wheelchair accessibility: The need more space for wheelchair accessibility Service : 1/5 |

Credit system was down. Paid cash. Then manager showed up and started repeatedly bereting his employee if we has paid in front of the store. Repeatedly claimed we had not paid. Extremely rude. Didnt even apologize.

Good place for lunch

Had great service on Sunday, ordered a burger. Sam was great to deal with

Best A&W in Hamilton

How is a combo price just for a burger + fries and a drink is an extra cost? Apparently this location likes to scam its customers bc every other location says a combo is the meal and a drink.

Unforgettable experience. The server who took my order was extremely rude. She was calling another colleague of hers stupid to the chef and complaining in front of my presence. Then she packaged my food and threw it on the counter causing the package to get damaged. A&W needs to take serious action as her behaviour is unacceptable and has left a negative experience which I will never return.

This is the best quality A&W that I have experienced. Ive been coming here for breakfast for many years. Its usually the same woman with kind eyes. No one has ever given me a bad time. There is always a nice smile. The food is the best of the near by restaurants which is ironic because its sold out of a gas station. If I had to struggle to think of something thats not good I would have to say that I dont like the automated greeting, its loud and I never had to wait more than a few seconds anyway. I felt compelled to write this because I read someone whining about service. You have good people. If you have bad people, I have never met them. This is making me hungry. Im coming for breakfast now.

Kinda of a hit or miss. At least they are open late which is nice. Most staff are nice and some maybe not as much. Wait varies depending on time.

Always a good burger here

Burgers are always great. Dont come from the atmosphere, come for the convenience

I havent been to a&w in 20 years dont like the food

Only place open 24 hours

I went late night and staff was very Nice and polite. But one patty served was burnt. Wasted of money. I have asked them to make it fresh but I think they put the old patty into the oil again.

The food is literally the Nasty Burger from spongeboob

Nice to know there is natural cane sugar in their root beer leaving no after taste.

One of my favourite places to grab a quick veggie burger. I honestly think A&W has one of the tastiest vegetarian patties out there! This joint does a great job with it, fast too. Tip if youre really hungry, get 2 beyond meat patties, its worth it!

V nice, just wish they would get a Brew Bar @ this location

definitely; there stand for what they offer good food Dietary restrictions: A la carte Parking: with in the business Wheelchair accessibility: well maintenance

Best price

It was good but they gave me wrong coffee

They charge extra you, not like other locations and A girl working there shes very rude

They make up for the absolutely awful customer service that UberEats has when UberEats has a glitch.

Selected a 2 for 1 teen burger for delivery. No indication anything further is necessary to select to take advantage of the deal. When it arrived it was Only one order not doubled up. I called the store where he said another box is needed to be checked off. I was already charged the fees and told him to correct the matter. I asked for his name. He refused to give his name. I used no obscenities in the discussion for correction. He instead hung up on me. I called back and indicated unless he was prepared to correct that matter I would escalate it to head office. He said don t call and hung up. Shocked that a discussion for correction makes someone behave in this manner. Not even able to be mature enough to provide a name for the discussion? We are often happy with the food, just poorly managed and immature.

Paid $15 for a grandpa burger alone . Ridiculous. Never again. I even had a credit for a flat root beer..maybe they charged me.for it? I wasnt given a receipt. This company is going down hill and its caused from the insane prices they charge

Definitely one the better A&Ws around, probably the most consistent. I could live off buddy burgers so Im biased.

Dri e thro7gh. Fast. Efficientt

Service was good. Coffee is not that good (comparing Tims) but the spicy chipotle chicken wrap was good and the deal was good. 3 rating is because of the coffee.

If u could give you zero stars I would. I ordered a beyond meat burger for Uber eats delivery with like every effing toping on it. I had a horrible day and was craving it so bad. When I opened the bag there s was NO toppings at all, not a single one just the burger and the bun. To whoever made my burger, I hope every item of food u order anywhere is always wrong and they always mess it up. I m so sad rn I could cry. i just wanted a toppings on my burger. Do better.

Had a great cheeseburger!

Good has station A&W has sit down area, lots of onion rings

Great food!!

Nice place

I live down the road, been coming here for at least 7 years. Used to be a great place, but now its gotten horrible. Extremely rude service, miserable people that constantly cut you off on the PA system when trying to order. The people hired here have a disgusting attitude towards paying customers. You completely lost my business with the crummy people you decided to hire. Not to mention the astronomical prices and sloppy put together burgers. Hope it was worth it. Never coming here again

I go there for root beer every once in a while, never disappoints. Great job!!

Watch to make sure your food is fresh! I watched them take back a burger that was messed up, that had LEFT THE BUILDING, they took it back and didn t throw it out I bet they re going to either sell it or eat it. When I worked in fast food, we gave the messed up orders to the people.. we didn t resell them

This place is great!! I work late and whenever I order skip from them, it s timely and amazingly fresh!! Love this place!!

Always consistent and the type of quality you d expect from A&W!

Always fresh

Overpriced food and slow service.

Friendly employees and excellent customer service!

Yummy like always!

Sam the manager is awesome

Great food, great price!

Purchased 2 teen burgers combos Root beer was flat Diet coke was flat Onion rings were stale and salty Poutine was cold and cheese didnt melt Burgers were cold

Fresh food no wait time

Food was not what it was supposed to be. No taste, onion rings we way over cooked and to much seasoning. Burger needed to be seasoned more.soda was flat

Dont go there they touch food without gloves.

nothing to write home about just fast food

Great burgers and fries. Love the breakfasts!

Hot breakfast all day long!

food was only okay. order took longer than expected.

Great variety of burgers and fries with root beer; location handy to various shops.

Messed up my order...I like the restaurant chain but a lot of individual stores are dragging down the quality of the product and have ZERO disregard for customer service.

A good burger.

Don t know how to run a Business takes my order makes me wait 15 mins then tells me there machines don t work that I have to pay cash of course at the time I didn t have cash and refused to swerve me after taking my ordering and making me wait and tell me there s nothing they can do. No manger on duty and did not handle it professionally at all.

I don t know what s wrong with the chubby chicken burger in this outlet. The sauce on the burger was next to nothing.

Very quick but quality was great Vegetarian options: My friend got a meat free burger

Burger was a little grease, fries were under cooked, pop was not that cold

Burger and chicken both good and quality seems good

I have been here twice. Both times the food was fresh and hot. I hope it continues.

Nice location, nice staff, consistent food. Vegetarian options: Beyond meat Parking: Several spots Kid-friendliness: Kids sized food. Wheelchair accessibility: Ramp and button door access

Always good everything no complains

Quick in out staff cool smile not miserable like most overall Im a regular good experience for what its worth!!

One of my favorite burger joints

Today i went to buy 2 mamaburgers , and they pretend to charge me extra 1$ for tomate ,1$ for lettuce , and 1$for grilled onions , its the only a&w restaurant where they upcharge for toppings . Rude people in the night shift

Worst than any location.

The cashier was extremely rude and charged me more than I was meant to pay. Will never come back.

Don t order from here, the Menu isbWAY OVER PRICED however on Upperjames Branch the Menu is cheaper for delivery

Worse made burger I ever had.Most of the cheese was in paper cover. Took 1 bite and most topping fell out

Stopped by late night to grab some food while the car charged. Indoor dining was closed but they let me walk through. Service was a bit slow but the food was as expected and the staff were accommodating and friendly. Its what youd expect from fast food at a gas station.

Alright for and A&W

Obsessed with the beyond meat burger and compostable packaging!

Always a great drive thru! They get your order right 100% of time and are friendly and they make sure you have a napkin! This to me is important and I find that at other drive thrus u have to ask or u drive away and reach to get something to wipe a spill or your mouth and nope...MIA. Food is always fresh and my granddaughter and I loooooove the onion rings and of course the root beer. Its a nice treat and their kids meals are always well received.

They have the burgers I like

Open late night

Fries could have been hotter but really no complaint.

Love this location. Always fresh, ready quick. And no mistakes made when we order through uber etc. And we order really late sometimes and its still great.

Very Rude staff. I ordered through Uber and got a completely opposite order. I called the restaurant and the staff was very rude. Not at all understanding or nice to speak to. I told the guy I understand if it is not your mistake but we want our correct order and cannot reach Uber on the phone. He bluntly said it not my mistake and that I should call uber if I need any help. Now we are 6 people with no food and no help from the restaurant and waiting for uber to contact us which can take how long no one knows. Such a pathetic experience with Uber and with A&W Ancaster staff. Never ordering again.

lol everything here is extra! $0.50 for lettuce $0.50 for a single slice of tomato, extra for cheese, extra $$$ for onion rings! they also have horrible tables, i smashed my knee while sitting down. the lady wouldn t even refill my drink!!! how cheap! i hate this place worst A&W in ontario

Came here quite a few times and its always been great but today I ordered a beyond meat burger (Im vegetarian) - it came with bacon and Im near certain it was a beef patty as it did not taste like how the beyond meat ones usually do. Im not sure what kind of miscommunication happened here. The packaging it came in said it was the plant-based burger but it definitely was not. My trust in this location is broken. Mistaking a beef burger and a plant-based one is extremely unfortunate and it is unnecessary to have to physically take apart the burger to ensure there was no meat added that wasnt requested for.

Fast service. Friendly staff.

The chicken makes me feel unwell (from the chicken buddies) The Chicken burger is much better

Great Canadian breakfast was good but I waited almost 20 minutes in the drive through

Hey there listen up...coming to A&W for over half a century now since before they closed and reopened again. Here, Ancastor, for over a year now, still great food, service and same awesome taste as always. Never had a problem till today when I used the app special offer but was charged twice the price to my credit card. When I told the manager there with the glasses,bang, he totally refunded my card immediately and charged me only the app special offer price. GREAT SERVICE, GREAT PEOPLE...even though i am about as tech savvy as an empty paper cup, probably my fault anyway but HE HELPED ME OUT...you got that, good, then you can stop listening to any bad reviews about this A & W cause if you dont like it theyll make it right...Happy Holidays Everyone. P.S.- You McDonalds people dont know what your missing and your wasting your money...just saying!

A&W is one of those places best left to nostalgia.