54 Wilson St W, Ancaster, ON L9G 3T8, Canada
Easygoing local chain for fried & grilled cod, halibut & other seafood, plus fresh-cut fries.
Most cleanliness restaurant I've eaten at, super fast service, a little steep on prices, but you get what you pay for! We've visited many of the same franchise and the same ratings across the board! We are NEVER disappointed!!!
My husband called in an order over the phone to be picked up. He realized as soon as he hung up he ordered the wrong fish and called back 20 seconds later. He was told by the same person that he spoke to that he would like to change it. She said no there is no manager in house to change it. When I picked it up, the story changed. I was told that it was too late (20 seconds later) because the fish had been dropped already. That is one fast cook to batter and drop fish in that short time frame! And I'm sure that isn't true because more than 10 minutes later I was still waiting for it. If we weren't so hungry, I wouldn't have even bothered to wait. The English woman is extremely condescending. We will not be returning here ever!
This particular location in Ancaster has delicious food especially their halibut with fish & chips - their burgers are fresh and flavourful. Highly recommend this location. The waitress, Nancymay, makes you feel happy you stopped in - Nancy offers friendly efficient service. Way to go Nancy
Crispy fish, fresh cut fries and yummy coleslaw. Nancy May our server is always so friendly and we love coming just to see her.
This was our first visit to the Halibut House. We ordered two Sunday Specials (halibut & French fries) and fish tacos. Shout out to Sokunthea Chea for being so welcoming and friendly. The food came out quite quick and was temperature hot. The fries are made fresh everyday. The best part, they give you a bottle of their homemade tartar sauce on the table! Restaurants never give you enough tartar sauce, not the case with the Halibut House. Great fresh food at reasonable prices. I highly recommend it.
Bad management and rude staff. Watch out for the Karen server. She makes up her own rules depending on the customer. When placing the order, Karen wanted me to purchase a drink for all adults and kids including a one year old and said it was their policy. Mind you, another couple came after and sat down behind us, the drink policy was non existant for them. Special rules for me and my family but not for others, hmm isn't there a word for this behavior? After placing the order, Karen comes back and said you have to finish your food and no take out was allowed. At this point, I asked for a manager and an Asian lady showed up, she was unapologetic and rather than making it right, said takeout packaging is a cost to business. As a customer, if you don't feel respected, you simply cancel the order and leave. That's what we did. No one should have to got through this horrendous experience. Corporate management needs to seriously study this location, not worth jeapordising the brand for all other business owners! Just so we are clear on this review, there were no freebies involved, I was ready to pay for my food and the drinks. You better off going to another location of Halibut house. Try out the Brantford location where you will be treated like customers!
Awesome fish n' chip restaurant, lots of seats with benches for privacy and comfort. Platters are filling with lots of variety, and the grilled halibut was fresh and delicious. Employees are really nice too.
Special for the fish was priced to smile for. The location is great and close to lots of other stops needed from groceries to adult beverages. You are served at the table which was a pleasant surprise. No wifi for anyone looking to eat and get work done here. Staff were friendly and prompt to get things ordered. Overall a good spot for the fish craving.
Delicious food, friendly staff, clean restaurant
Excellent food. Quiet atmosphere. Breaded mushrooms were excellent.
Sunday and Monday their Haddock and chips special for $9 plus tax is excellent price and good quality and very filling the rest of the week their fish and chips are a bit overpriced. The service is quick and efficient all in all a good place to eat. They also have a reasonable breakfast special but dont feel the need to post the hours for it. After the shut down prices have been raised and quality and quantity have gone downhill. Its now Oct 2024 and prices have gone crazy
Great place, great food
Friendy staff. Fresh crisp battered fish and chip truck style fries. Great value for the money
Had lunch for the first time today with my Wife friendly staff fish&chip where amazing Would highly recommended this this spot JW . Food : 5/5 |
Excellent customer service and dinner.Clean Restaurant .
Awesome food ...great service ...very clean... FANTASTIC
Always so friendly. Excellent food & lots of it. So good everytime
Horrible service!
Rude staff and service
Very racist staff
Rude and racist staff
I was there on June 6th for the buy one get one free deal. Before I start I d like to say I ve been there before and always had a good visit. The food was absolutely delicious!!!! But that s not where the problem was. I know what s it like to be a server. I m very busy days. I ve done it. Yes, it was busy when we got there. But we were able to sit down at a table to wait for them to clear it off. A man came over to clear the table and I said wow it s pretty busy. He turned to me and said in a very snarky way. Yes, and I m the newbie and it s my first shift. Not hello, how are you, my name is or anything. Took the dishes off the table and never wiped it down. I had to ask him to wipe it. He asked what I wanted to drink I said I d like a glass of ice water with lemon. Again, in a very snarky voice said you have to order an actual drink. Didn t explain why but I figured it was because of the BOGO sale and said ok I ll have a ginger ale. He brought back our drinks and I said I would still like the water with lemon. His response was quite you should ve told me that before I went back there So my friend and I sat back to wait for our dinner and started chit chatting. While we were waiting I watched the restaurant. The waiter was sweating profusely, kept using his shirt to wipe the sweat off his face over top of the customers. Was rude to everyone. In the mean time they had 5 more tables come in AFTER us. The food started to come out and they went to the first table that came in after us. More food came out and they went to the second table after us. I then said to the lady that was serving we were here before those two tables and they got their food before us. She said umm ok. Then the waiter said (again with attitude) well I put your order in. I said ok then why are those people getting served and not us. After that food came out and went to the third people after us. This continued on until all 5 tables were served and we didn t have our food yet. The waiter came out and said I m the newbie it was the kitchens fault. I started to say regardless of that and he walked away. We finally get our dinner and we never saw the waiter again. Not once did he say how is everything ? Would you like anything else ? It was like we didn t even exist. Then all of a sudden he slaps a bill on our table says let me know when your ready and walks away. As he walked by I said excuse me. We aren t even finished eating yet and you give us a bill and this bill isn t even ours anyway. He never said anything just walked away. We were going to order to dessert but didn t because he just away from us. This visit there really has me wondering if I want to go back or not. I didn t want to leave this review here. I wanted to speak to head office but of course there is no email address for them. Very very very disappointed
A good basic breakfast at a good price
Never eaten here before. Pre-ordered several days ago for Good Friday Fish n Chips. Absolute chaos. You know that episode in season 1 of The Bear where there were wayyyy more orders than could possibly be made in a timely fashion? It felt like that. Pre-ordered for a specific pickup time meant nothing, you were gonna get your pre-ordered dinners... eventually, way past the time you were supposed to pick it up. The mood in the lineup was ugly. The food was really good. Excellent fish n chips. But maybe dont order for Good Friday. They need to work on their system setup for the busiest Fish n Chips day of the entire year.
The staff is always extremely helpful and friendly, the food is always delicious, and the price is always great! I would 10/10 recommend eating here I ve been coming here for years and have not been disappointed once!
Sadly, we ordered on Good Friday online. I ordered and paid in full 3days prior to our allocation time and we were told upon arrival after waiting in line that they would not honour our online order even though it was placed and paid for in full on their site 3 days prior. We had 8 people waiting at home.
The meal was delicious and very well priced. This location was small but clean.
We tried this Fish & Chip restaurant on 02/23/2024 about 6:30 P.M. was greeted when entering by a friendly waitress/server. Was asked politely, if we were taking out or dining in, we told the lady we intended to dine in. The restaurant was fairly busy with patrons, we were asked immediately if we wanted something to drink. I ordered a soda, wife ordered a coffee, the accommodating waitress/server gave us some time to order. There was a Special on the Cod or Haddock fish & Chip dinners. Buy one meal-Get the next meal 50% off, so we each ordered the Haddock & Chips. The meal was ready briskly, it came to our table, piping hot. The Haddock was nicely coated with a light golden brown batter (not greasy) at all. The fries (chips) were cooked to perfection also, golden brown and hot. The table had all the necessary condiments, huge containers of ketchup, tartar sauce, with a vinegar tray (malt & white) with salt & pepper. The meals came with a small bowl of coleslaw (vinaigrette like) not mayo. The waitress/server was on her toes, serving other customers, but always asking us if we wanted beverage refills or how our meal was. We enjoyed our meal very much, and were huge servings (we were filled to the gills). Over all a very friendly atmosphere and enjoyable dining experience. Would definitely recommend this Fish & Chip restaurant, right on Wilson Street-Adjacent to Fortinos Grocery Store in Ancaster, Ontario. Parking: There is plenty of parking. It s next to a Subway shop in a small strip mall or can use the Fortinos lot if need be. Kid-friendliness: Plenty of room for children, seats with tables or booths. Wheelchair accessibility: I would assume so-Large automatic door.
#1 first time. Fish batter and fries were soaked soggy hell. #2 Second chance. Thought id try one more time. HORRIBLE We got the special and the fish was sliced so thin you couldnt taste it in the badder. Fries AGAIN were the consistency of wet cardboard. Call me stupid for giving a 3rd chance. Were going to try again and see if the owner takes customer reviews serious. Ill update and see if the badder and fries are still served soggy. Im seriously not a fussy person but to serve traditional fish and chips soggy isnt good. Update on 3rd try. The badder and fries were crispy as they should be
Mom and I love Halibut House Ancaster. Quiet and extremely friendly environment. Delicious food, no matter if it is fish or souvlaki! We always leave satisfied. Staff is so welcoming and make you want to come back all the time :) Thank you Halibut House!!!
Great fish & chips. Worth a visit. Food
Good fish and chips, worker got the order wrong, but we paid for it anyways
Excellent fish and chips, great daily specials
Customer service is very good.Fish is so good
Great place and the waitress was very good.
Best place for fish in chips in Hamilton. Its not greasy like all the other places. Big portions of fish!
Great service , food and reasonably priced
Costly for a dinner for 5, however you definitely get what you pay for. Fabulous quality, great staff!
We had breakfast. Very good. Parking: Excellent! Wheelchair accessibility: Easy access.
I wish they had fish that was not battered available on their
I went because I saw a sign outside saying breakfast $3.95 I didnt have it because I wanted to pig out with more than it offered. I had a lot of food for a reasonable price and much to my surprise it was really good.Great place for seafood too. Food
Great Food and service, great breakfast, the most best seafood chowder ever, will certainly go back, they need better staffing, to much for 1 server Parking: Lots of parking Wheelchair accessibility: Straight in off road
Delicious, large portions, and very friendly service! The kids loved the chicken fingers. My dad every drop of the seafood chowder. I had the fish tacos - hot and fresh! Yum. We will return soon! Kid-friendliness: My kiddos devoured the chicken fingers!
Had cod lunch special today..excellent!Light crisy batter..tasty coleslaw and fresh cut fries.$.12.00
Served very quickly. Food was hot and fresh. Everything was freshly made and I enjoyed it immensely. Halibut and chips with gravy separate
Delicious breakfast! Cant wait to go back and try some of the dinner options!
Awesome food and service. My girlfriend and I visited here on a whim on a Tuesday night and were greeted by the most welcoming server named Nancy-May! She was very friendly and had great energy. We immediately felt like we were In good hands! We ordered one piece of haddock and chips and a gingerale and split it. It was so good! Super crispy and light batter, not too heavy and not too greasy (and I m very sensitive to that) the fries were pretty good too but the fish was perfect, really yummy. I imagine you can t go wrong with any of the types of fish. Great tarter sauce too! Super good. Thank you!
Parking: Plenty of parking right in front. Kid-friendliness: Owners clearly love people. Always greeted with a big friendly smile.
The staff is super helpful and friendly but the fish leaves a lot to be desired. The fish is sooo thin you can barely taste it. How they got a slice of fish that thin is beyond me. Take a pass on this one.
very good breakfast at a great price.
Great fish, friendly service
Delicious food! Great service!
Very accommodating and friendly service from the wait staff. Food is plentiful and delicious. Market prices more than fair. Definitely will come back! Parking: Fortinos plaza, loads of parking. Kid-friendliness: Friendly staff to the kids, a few select kids menu items also. Wheelchair accessibility: Ground level entrance and dining area.
We have had great meals at this location before so tonight we decided to order three dinners. The fish was tough on all meals. The appearance was square, all three meals were to similar in size to be a freshly battered fish. The batter was flat and pale in appearance. The fries were good. Coleslaw is good. Will not go back, very disappointed.
Both fish AND chips were present and accounted for in this fine establishment.
Never disappointed, love the haddock. The place is always neat and tidy with nice clean tables Food
Excellent service, amazing food.
We just had a great dinner here! The food quality was fantastic, generous pieces of fish with just the right amount of batter. The sweet potato fries were excellent and the chicken wings were some of the best weve had in a while. The restaurant was clean and well laid out and the staff were warm, helpful and overall exceptional. 10/10 would recommend!
0 stars. I send my apprentice to get me a 2 piece and chips and it cost me $48.50!?!?!? How does that work? They added on an extra $7 for big thing of gravy and coleslaw that I didn t want. Absolute joke of prices for mediocre food. You can go to any 5 star restaurant and get a whole meal for that price. Never going back
Karen working here kicked a family out because one of the member was vegetarian and wanted to have subway. Others ordered their fish meals but as soon as Karen saw it she lost control and said I cant allow you to have subway here so either stop eating or get out of the store. Shame on Halibut House for having such Karens as Staff member here. She try to do the same to another family with kids but guy told her to buzz of because they paid for their meals. You can train to serve but cant train humility and ethics.
Ordered 2 take out Haddock & chips, Monday special. Have ordered many times in the past and the quality of the Haddock has always been great. This time the fish was not good. It was so thin and not at all flaky as in the past. Will not likely order again. Disappointing!
The 3 of us tried 3 different fish, all were fresh and nicely cooked. The fries were great. The service was amazing. The young lady who served us was supper sweet and honest about all my questions! I definitely recommend this place. Kid-friendliness: my son loved the halibut and fries! He is a super picky little guy, so it was so nice not to have to beg him to eat!!!
It was ok at best.... Staff was all amazing though
Over prices Id never go back fish was good but poutin and battered mushrooms where garbage under cooked and to charge 3 bucks for a side of gravy sad nothing even looked close to anything one there page I think they need a over hall from head office Parking: Lots Wheelchair accessibility: Yes
Have in most cases enjoyed our halibut & chips at this location but our recent order disappointed my wife and I. The two halibuts we ordered were very small compared to past orders. Halibut house is pricey but was worth the portions they typically give.
Great food and service !!
Great portions, great price, and excellently cooked. The staff is also super nice. I dont normally leave reviews, but I was just so impressed with this place.
This place is super clean, friendly and has great selection!
It was my first time there and my husbands. The food was delicious and very fresh. And the service was excellent Definitely will be going back there again
Best fish and chips in town.
Stopped in tonight after grocery shopping for some take out with my family. Friendly staff, fair prices and the food was great. Not too much batter on the fish which is nice. Will definitely be back.
Its my buddy place. Love it.
Coffee tasted like water Eggshells in the eggs twice and weren t cooked all the way Gave you 6 homefries Restaurant wasn t busy at all and tried to charge me for something I didn t order Makes no accommodations for the food being terrible Very unprofessional the cook came out to watch tv Will not be going back
We called to order food on Wednesday November 7th. We were about 10 minutes away. Got there used washroom and paid for our order. We ate in car. The fish looked soggy. Lifted up fish there was a layer of napkins between the fish and chips. The fish was good but the batter was soggy. The chips under the napkins were also soggy. The bottom layer was ok. I have eaten at Halibut House for 5-6 years. I have never had soggy anything. Also the coleslaw was terrible. Barely any sauce and cabbage and other stuff was very limp. I did inform the manager of all this. I got a thank you. I called again on Friday thinking it was just night manager. Still same guy. I didn t want to leave bad review but when owner/manager thinks it is alright to put napkins in your food then what else can you do? Just because some people like napkins in their food doesn t mean others do. Yes I did swear at him for the bad customer service. Who likes napkins in their food?
We dined in and I have to say how clean & tidy the dining area was. Met by very friendly staff. Our order came quickly. It was cooked to perfection and tasted wonderful. These days it seems to be hard to find good food and great service at a fair price, but HH has succeeded. We ll be back!
Great fish, fresh, and friendly service.
Just got the halibut special. The serving size of the fish is fantastic. We ordered four meals with the half-price special and coleslaw. They were all cooked perfectly. The lady working alone in the kitchen was super busy yet cook everything perfectly. Now that all the restaurants are closed we took it for takeout. Will be back for more
Good food but definitely on the pricey side... And yes... I know its fish...
Last night was the first time we tried Halibut House. Ive read all the reviews, so we fiqured it would be good..My husband had the haddock & chips & I had the halibut & chips..I always order the halibut at any Fish & Chip restaurant..Well last night mine was terrible, it tasted very fishy. I know that when fish is fresh it is not supposed to taste like that.I have never had fishy tasting halibut.. We will not be going back..
Best fish and chips in town. The staff is nice and the place is really clean. Highly recommended
I was so excited to try this place but unfortunately the servings were not what I expected. I ordered takeout and unfortunately got barely any eggs with my order or homefries. Half a cup of each probably? Maybe it was a mistake in the kitchen unsure was just disappointed.
Always delicious but getting pricey
Food was fine, and what you would expect from a chain. Staff were friendly and helpful.
Had a light breakfast there, nice staff & clean place.
Food was very good, fast service, our server was very friendly. Great place for fish and chips!!!
Not that great. We ordered 2 haddock and chips for takeout. Fries were hot but soggy with no salt on them. Fish was ok but not great. No cutlery in bag, no napkins no salt. Not worth the 40$ we spent on 2 meals. Will not return.
Been to this place after a long time. No busy at all for Friday evening but people getting in and out for takeouta. Only person serving was polite and pleasant. Food did not take time and freshly cooked. We ordered Haddock and chips with Greek Salad. Will recommend this place for occasional fish & chips. They do have plenty of other food options including desserts. Plenty of parking available.
Fish is not fish, potatoes are so-so...
About 12:30 on a Tuesday afternoon, my wife and sister-in-law went in for a 3 lunch take-out. 2 grilled halibut and 1 breaded haddock 1 with fries and 2 Caesar salads and a dessert. About $75 (!!) (Its been a while since Ive had fish and chips, so I dont know whats reasonable. That seems pricy for what we got.) I have never thought of describing fish as tough before, but that was the only word to describe it. It didnt have the consistency of fish and pieces had to be severed with a metal fork. There was certainly nothing flakey about it. It was edible and it likely had some nutrient value and I was hungry, so I ate it. My wife expressed the same opinions and regretted spending that amount on something so dismal. My S-I-L ate a bit of hers, bagged it up along with the fries (she made no comment about them) declared the lot to be inedible, agreed the fish was tough and went inside to find something else. That was my first and likely only experience with HHF&C, and likely the last. Maybe it was an off day. Definitely not a good one.
Great little gem of a place
Great food awesome customer service. Clean facility . You cant get enough of halibut fish
Excellent fish and chips, and service even better.
Fresh and tasty .. big meal as well .. friendly service. Will visit them again for sure
Good pricing good food.. I like how they give you a bottle of tarter sauce instead of the little packages
Great price, service and food was delicious. Would recommend to all.
Delicious and great service! Also amazing breakfast deal
we have visited this place several times. it has never let us down. the waitress knows everyone and knows her job. very pleasant lady. the food is always hot and perfect. Thank you to you all.
Dont know
Good portions but very greasy and usually always have to double check order to make sure it s accurate
Definitely the best place in Ancaster to get yo fish fix
Good quality.. large portions
Being new to the area I stumbled across this fish and chips spot and was blown away not only by the food but more so the excellent service and attitude from the lovely woman who served me and ensured I had everything I needed throughout my entire meal. The restaurant was clean and social distancing guidelines were in full affect. I will definitely be returning!!
I had a very nice experience here , the woman serving breakfast (Nancy) had exceptional customer service ! She kept checking in to make sure everything was okay! The place is clean and they followed all the social distancing rules . The prices are great also . The fish chowder was really yummy , and the breakfast special was yummy ! Can t wait to try the fish and chips during lunch or dinner ! Will come back if I am in the Ancaster area again !
Service was good, attentive and the food was excellent and fairly priced
Im from BC and nothing beats fresh fish and chips right on the coast. But damn I was not expecting an Ontario fish and chips place to be so good. 100% would order again, inexpensive, incredible tasting fish. Me and my boyfriend are still talking about it. If you have a craving for fish and chips, look no further. I got the haddock fish and chips which was an insane amount of fish and fries. Very impressed.
Excellent meal, as usual. Complying with all COVID-19 protocol.
My mother pre ordered our family order a head of time for this week for good Friday and was told it would be ready for pick up between 4pm and 5pm. My mother leaves to pick up the food. My mother arrives, waits an hour. Finds out they lost her order. Nearly, waits another 2+ hours for our food. Listen, I get that its Covid, lockdown, very busy, good Friday, and many other things. But be better. Be organized. Im sorry this is unacceptable. I get mistakes happen. But 3+ hours of waiting? Thats awful customer service. Be better... I will consider ordering from different local locations next time. Taking our business somewhere else from now on. Disappointing. Especially, because this places food is fantastic.
Best fish and chips I ve ever had!!!! First time having them on Good Friday!!! Yes extremely busy but definitely worth the wait!!! Their staff and manager kept their cool under pressure! On the busy day!! Extremely kind and courteous!! And even though the day was crazy and busy the quality of food was not compromised extremely big portions!!! Great job definitely going back for more!!
You guys are awesome! I completely messed up my order for Good Friday but you guys sorted it out. Thank you so much. On top of that the meal was amazing. Again thank you so much!
So delicious!!!! Will be back again for sure
Not the crispy batter on the fish , soggy . Chips were ok . Disappointed.
Amazing. Old school real quality fish & chips with big, chunky chips. The halibut was so fresh and delicious. Well be coming back soon.
Very tasty. Huge portions
Great food
Great halibut, onion rings and perfect sweet potato fries. Delicious quick meal for a day after hiking
Very nice fish and chips. Good size. I would recommend if you are looking not to cook and have a quick bite.
Great food, great staff.
super picky with fish and chips! BUTT halibut house Ancaster is definitely the best one!! the worker MISS jessica is so great and sweet but overall all workers are super nice
Could not rate lower! Takeout was disgustingly greasy and cold..when I tried to phone to complain, the call was dropped!! When I tried to complain on website comments-no answer...twice!...$42 for two halibut and fries- the only edible portion was the coleslaw!!!...Never have had worse!! I was warned by friends...I should have listened...Never again!!...I have eaten there pre-covid...no complaints then! I can accept mistakes- just dont take me for granted, and dismiss me..I tried to be respectful!!...Expect better customer service...especially in Ancaster....ooooh, was I ever wrong!!
Good product fresh cut fries and goof value.
Quick service, good prices and friendly staff
Best fish and chips, ordered battered mushrooms is very good and house special, shrimp s juicy and fish s Lightly battered, Clean establishment and great service. Definitely recommend to anyone
Great food, breakfast too.
This a good one, fast service big portions.
Wow...great fries, no really great fries. Didn t try the fish yet, but it looked good too
Coming home from the casino last month, we stopped in here for dinner. Just one other table was occupied, making for comfortable and distanced seating. My wife got the halibut dinner, but I was so hungry, that I ordered the 2 piece haddock dinner. A serious error in judgement. The meals arrived, and I could NOT see the plate for the large volume of fries, and HUGE servings of fish. Now Im a big eater, but have to admit, the size of this 2 piece dinner is NOT for the faint of heart. Finishing dinner obviously took far longer than it should have, but I finally got it all down. Excellent fish and chips. Today, a month later, and that much smarter, were back, this time we both ordered the 1 piece haddock dinner. Same great service, and same great food. Fish, fries, and coleslaw were just superb. Even better is the fact that Sun & Mon, the haddock dinner is on sale. So if youre looking for a BIG, great tasting dinner, and service with a smile, Ancasters Halibut House is the place to be.
Pick up for the most part. Food always ready and cooked to perfection.
We enjoyed our halibut and chips but the server tried to significantly overcharge us for the takeout special (by approx. $11). Definitely check your bill here.
Wow! Really good fish and chips! Fresh, not overcooked or overly greasy. Service is also very prompt! Highly recommended!
Great fish!! Great mushrooms!! Everything just amazing!!
Clean and bright atmosphere. Not too busy. Very friendly service and good breakfast.
Great staff, great food
Really good place to go for fish and chips. They serve three types of fish(Halibut,Cod and Haddock) along with fried shrimp, scallops and clams. I had halibut and chips and the portion size was great for the price. The menu lists the Halibut at 5oz but the piece I got was clearly more that 5oz. This is not a fine dining seafood restaurant it is more of a diner.The place is quiet, but not small, and the wait staff is very friendly. They also do take out which I will definitely be trying in the future.
Great breakfast! Simply cant be beat at $3.95 with an egg, 2 pieces of toast, 2 sausages (or bacon or ham) and home fries. Beyond the price it is a well prepared and tasty meal. The fish and fries are great too. Especially the Sunday and Monday special of Haddock and fries plus coleslaw for $8. Thanks Kelly et al. Always a pleasure.
Awesome breakfast. Great waitress
I go here for breakfast mostly. It fast and convenient. The service is great (Ryan) always has a big smile and makes you feel at home. There dinners are great too l, Sunday and Monday they have there $8 meals on (haddock and chips). All around nice place to go.
Hot, delicious, light batter and very generous portions.
The fish and chips were great. Friendly and helpful service. The portions are big and a good price.
First time here! Place is so clean, and management is very nice. We ordered halibut fish & chips, and fish tacos. The halibut comes out so hot and fresh- the light batter coated is crispy. Just wish the fries were a little more crispier ! Portions are huge ! Will come back again
Dissapointing, fish was greasy and soggy, fries were cold and tasteless.
Great spot good deal on a yummy fish and chip dinner Sunday/Monday s
Exceptional. Service and food quality five stars. Halibut was light and moist but cooked. Tremendous service. Made fresh coffee for us and was eager. Great parking in old Ancaster by Fortinos. A welcome addition to the town. Please give it a try. You will not be disappointed.
Wouldnt answer phone. Huge sign saying open for business. Door locked. Could see people and staff in restaurant but they ignored us. Will never go there again
Be careful in this restaurant for take-out. Although they have social distancing marked, customers just walk right in and head to the back to order and pick up. Its all very confused and inefficient and not managed. Ordering on the phone ahead of time means nothing. The order is not ready and they want you to re-order. The batter is very greasy and they give enough fries for 3 people. Very expensive; the fish tasted nice though and was fresh.
Great place great food great ppl
Great food and service. Portion sizes are big. Make sure you bring your stretchy pants. I would definitely eat here again. It s super clean as well.
Customer service was incredible. I called ONCE and before I could call them back to place my order... They called me! Food was delicious. The batter was Golden brown and flaky. The Onion rings were also perfect. Not too crispy but caramelized and melt in your mouth. Huge portions as you can see. We will be back!!
Food tastes great! We loved it. We will be back.
Great place for breakfast and dinner. Place is clean. Food presentation of fish and chips is good. Delicious. Staff are friendly and courteous to customers. Highly recommended.
This place is kinda mediocre. Not somewhere Id probably ever go again. Heres why. I went 2 times so far just to give it a fair shake. Once for breakfast and once for dinner. Just to see how the food compared. The place is nice and clean as to be expected since it opened up fairly recently, in respect to when I went there. Wait staff was attentive enough both times but never stood out as amazing. The breakfast was alright. Thats the best I can say. The toast was a bit burnt and the eggs a tad bit to runny. Sausage was cooked nicely though. The coffee was not the greatest however and need much sugar to be drinkable. Very bitter. The dinner was decent. I got the fish and chips. And they were alright. I have had better from places that dont have fish and chips as its namesake so take that for what its worth. Overall I couldnt say Id recommend this place. After the two times after it opened i havent been back, nor can I see myself every going back.
Hot delicious food, lots to choose from. Clean place. Staff were awesome. Love it
Great fish and chips here a little pricey tho but awesome
Great server.....she never stops
Worst customer service ever!!!! Nancy May has no customer service what so ever.
Placed an order online. No option to add a side of gravy. After I placed my order I called the store to inform them that I wanted to add gravy because there was no option for it on the website I was told that they wouldnt do it because they couldnt read the special instructions for the order from the website. Which also means that Im about to receive my gyro without lettuce. The person that I spoke to ( Nancy May) was extremely rude and disrespectful to me when speaking with her about adding the extras that the website wouldnt allow. I would give zero stars if that was an option. Never ordering from here again.
Good Service, Good Food would go there for more foods
Very good breakfast, clean place, but dont be surprised if you hear a sudden roar inside, its just the potatoes peeled . Thank you!
Sunday Breakfast. Affordable, great service, ok food (it was cheap), very clean establishment.. but the food did take a while to get to us (and the place wasnt very busy).
The food and service where very good
Delicious large portion!
Portions are delicious and huge. Go hungry!!!
Excellent. Tasty, hot, and excellent portion sizes. Not all my kids like fish, but they all ate their kids meals from Halibut House. We did a telephone take out order and it was ready on time. Will order again.
Disappointing. I ordered the halibut fish and chip meal. It was not fantastic. It tasted like captain highliner fishsticks. There was no coleslaw with the meal and they don t even make their own tartar sauce. Fries were good and customer service was good.
Excellent Fish and Chips. The Halibut is amazing, the staff is very friendly and the food is always ready on time. Highly recommend!!
Just tried the halibut and chips with a salad. The fish was amazing, light, crispy, flakey golden batter. Anyone who is unsure if they should go for the cheaper haddock or the halibut this is for you. 10/10 coming back next week.
Love everything about this place. Great prices 2 halibut dinners 2 pops and 2 desserts $55+tip. Fish size was good not batery but enough crunch fries cooked to perfection and not greasy at all. Sorry to hutches but i have a new go to. Great decor. Friendly smiling staff. Lots of free parking. Already have my next meal there planned.
Very Big Metal Fish and Chips.we are dutch and asked for a doggybag
Service was extra good. Fish and chips special far more than I could eat.
Fair price and great amount
Monday night special
Showed up at 8 for breakfast, place wasnt even open, no lights on, staff walked in the building at 803. This is so unprofessional I drove 20 minutes there for breakfast at 8 when they are supposed to be open and they werent. Clearly none of their food is fresh as they could not have time to prep fresh food for customers in time. Will never go here again.. not worth my time or my money.
Brilliant food, well cooked. The batter on the fish was done well and the chips are just like the ones in England. However, the price is a little steep, otherwise 5*!!
Food and service.
The staff especially the chef very informative, clean environment. Food was great, prices not the best but overall good fish house if your craving
The food is always good, they give you plenty of fries, and I always feel safe knowing they are very accommodating of my dairy allergy.
Love there halibut and chips great staff.
Good food and good service at reasonable, un-Ancaster prices!!
friendly staff, great looking place, food delicious...1st visit, definitely not the last...
Overpriced and greasy food. There are much better places around for fish and chips.
Great
Service was very slow. The pan fried fish wasnt nearly as good as the deep fried.
You cant go wrong for their Monday $8 Fish & Chips special.
Great fish and chips best in my opinion in the Ancaster area. I know they are a chain so if you see one you wont be disappointed. There breakfast is pretty good too.
Fish was very good. Very nice light batter on the fish. The french fries were great when they first arrived but when the cooled down a little they became rock hard. No lemon was served with our fish and chips
Fish and chips good... The service was on the money
My parents, nieces and I tried out the Ancaster location last night. I got the seafood platter. Overall, not bad. The food was cooked well and tasted good. The fish was good, flakey and a decent size to it. The batter wasnt too bready. The fries were okay, could do with more seasoning or something. Not terrible, but not great. If you go mainly for the fish, you probably wont need the fries.
Great service, tasty food!
Great ffood and great employees
I love the fish here
I ordered cod fish and chips for my wife and she said it was so good. It was fresh and delicious and we going back for more. I would definitely recommend this place to eat.
New kid in town and not bad. Have been several times.
Excellent halibut I would say wjen comparing with Halibut chain.