Lone Star Texas Grill in Ancaster

Love the fajitas!

Great food and very big portions. Service was quick and friendly. Will definitely come back.

13 of us came here for wings tonight waited about 40 minutes to order then told they re out of wings :( but i love the decor tho and the servers are so sweet I m deff coming back Food

Everything is bigger in Texas. Its old saying and true! Hostesses are beautiful and knowledgeable about menus and drinks, food is beyond any expectations for taste and size, chips and salsa are complimentary this is one if rarer places who got my favorite beer Negra Modelo, cant wait to go back!

I was there last night for the first time with 2 friends, we ordered wings with habanero sauce, honey garlic and another with something bbq I dont remember exactly. Ive been vomiting since last night, and going to the bathroom often. The colic is too strong, those of us who ate the same sauce are the same, my other friend is not because she only ate habanero sauce. I definitely wont be back and if my stomach doesnt get better, Ill have to go to the hospital and take other measures, we are clearly poisoned...

Delicious food and great service from Strawberry!

Strawberry was a very friendly courteous Server. We enjoyed our Dinner and she was amazing Food : 4/5

Thank you Strawberry for your amazing service! We had a wonderful experience!

Our waitress was the sweetest to help us celebrate my daughter s college graduation. Strawberry is a huge asset to this restaurant. Food was delicious highly recommend the fish tacos

I love this place and the atmosphere! Our server Strawberry was really nice and friendly. She gave us immediate service with a smile.

Went to lonestar on Oct 31st there was three of us we all had the steak fajitas steak was tough and nobody would come over to see how we were doing took along time to get our food and along time to get more pop to drink. And my friend had a hair on the plate. The staff should all where hair nets that should be the law.At every restraunt cooks and waitresses.

Third time at this location, third time with a very positive experience. Delicious food and Strawberry took excellent care of us. Will continue to come back!

Wonderful food and great service

If a wing night could blue ball you it d be lone star s. Small wings came out over done , fajita skillet was ok but they only gave enough toppings for 2 of the 5 pitas

Very strong start free chips and salsa? Hell ya Drinks? Bussin But that all changed when the food came Ancho chicken enchiladas just weren t it chicken had a weird texture and just didn t taste good Fries were solid though And then the veggies were super watery? Like frozen pulled from the microwave put on a plate watery A bit of a shame , waitress was nice at least and they have elite level to go packaging

Always a good choice for Tex-Mex!

Although the food and service were very good, I could not give more than 2 stars. The stack of plates that were put on the table for the fajitas was dirty. Between the plates there was disgusting food. The plates were not washed. When I showed the wait staff, his reaction was genuine but there was no compensation given for this disgusting oversight. It could have been a real turn off for some people to the extent that their experience at this restaurant might have ended. This was my first visit to this restaurant and fortunately the food was very good. It was a family get together and a bill of over $230.00 but the disgustingly dirty dishes makes me not want to return. Sorry that comment is harsh but true!

Great meal with Trixie s excellent service.

Steak was great and the onions rings were great excellent

Ribs were waaayyyyy BETTER than at the KEG Thanks Bronco Food

Meh. It was just literally meh. Waitress basically didn t acknowledge our existence. Food was okay. Will not return.

Our server was nice however, we had to wait over 1.5 hours for shareable fajitas over 35 min for drink. (Coke) The cheese with nachos were terrible , cheese like water. We spent $160 for 2 of us with no alcohol. Just super disappointed did not offer us anything for waiting super long for our dinner. Just basically said we are super busy, unless there were others I couldn t see in the restaurant it was a normal crowd. Do better Lone Star. I will NEVER be back!

We had a very tasty meal and excellent service with Strawberry, probably the best service we have had in a long time from a restaurant. We will definitely come back! Highly recommend.

Great

Fantastic wings & loved the pickle coleslaw! Moonshine was a great waitress!

Food was really good.The wings tonight were awesome! Tried the pickle slaw and I loved it. Moonshine was a great server. She is always very attentive, does a great job.

Best wings around (especially on Wednesdays $8.50 for ten huge wings) and amazing sauces! Moonshine is the coolest and most proficient waitress I ve ever had! I will wait to sit in her section every time!! The place is clean and the staff are great! Awesome job everyone!!

Food was great. Moonshine was wonderful. Answered every question with a smile, will be back solely based off of her service.

I had an absolutely amazing time at Lonestar Texas Grill in Ancaster! The real highlight of my experience was the bartender, Moonshine. Not only does she have the perfect personality for the job, but she also crafts some of the best drinks Ive ever had. Moonshine s friendly and welcoming vibe makes you feel right at home, and she knows exactly how to keep the good times rolling. If you re looking for a great place to unwind and enjoy excellent service, make sure you stop by during Happy Hour and ask for Moonshine. You won t be disappointed!

Excellent food Service Fun people And fast Service I say go and enjoy

Great food!

Smaller size menu, which is good. The food was good and hot. The service was excellent. Our server was Dallas.

Never been and completely blown away by the menu. My fave typenof food, MASSIVE portions and their frozen margaritas were to DIE for. Even had a mini Creamsicle in it! My new fave place EVER. I had enchiladas and he had chimi chongas. Perfection.

What used to be one of our favourite dine in restaurants, has now become a complete relic. The food has gone downhill fast, both the quality and portion sizes, almost $60 for 2 people (without alcoholic beverages) for such an underwhelming and basic meal is absolutely insane and unjustifiable. Lone star is pricing people out, plain and simple. We got the chicken wings which were just okay but grossly overpriced, my wife got the wrap which she didn t even finish it was so basic, small and not flavourful whatsoever. The service was really good, servers were friendly and prompt. The best thing about our meal was the chips and salsa .. So disappointed this has become as unaffordable as it is currently. A family of 4 would have to take a loan out to eat here now. I feel bad for the servers who are likely taking less on tips right now because the food prices are so high. After our most recent visit this past weekend, we have given up visiting this restaurant and will avoid it going forward. PS just a suggestion- would be beneficial to have a Texas style restaurant with the ability to show Texas sports especially college football on their tvs ..

I ordered from uber and made me wait for 1 hour saying the driver is picking up but last minute they cancelled my order. Like what the heck, just don t accept any online order if you cannot take it.. i waited for 1 hour to get nothing and didn t even got a refund.

I have gone a few times and service is always exceptional. Food is average nothing to rave about but it is a great atmosphere.

Wings outstanding

Our server, Blue Jeans, was fantabulous and the food was delightful.

We usually enjoy lonestar and this time decided to order take out. One item was the 2oz side of guacamole (2 of them) when I got home we thought theres no way thats 2oz ..so we measured it...it was far off (such a tiny portion...wont be ordering that again). Also ordered 12 fresh fajitas (my favorite) and in one of our pack of 6...we only recieved 5. It would be good to get the right order for next time. We still enjoyed the taste of our take out but were disappointed in the fact things were absolutely lacking in quantity.

Best wings ever had!! We had Moonshine as our server! She is so good at her job and so so so kind and has the best nicknames. -Z Food

I was super excited to try out the Wednesday wing deal. But the experience left us leaving without ordering. First off the hostess was shocked that there was nine of us and made us feel like we should probably just leave them. They then proceeded to take 15 plus minutes to clear a table for us to sit. Just for us to find out they had no wings left and no beer specials left. To add to this the bathrooms were gross and both urinals were out of order. I ordered some wings on Uber when I got home from somewhere else I should have saved my 30 minutes and just did that in the first place. Absolutely will not be going back.

Avocado wedges were fantastic! Service was awesome.

It was our first time here, I went with my husband and two young children. It didnt appear to be very busy, yet we did have to wait a while to be seated and then wait another long while to be assisted by our waiter. The food was alright, although mine was spicy even though the waiter assured me it was mild. But I do have a sensitivity to spice so that could be just me.

Unbelievable how bad the quality of this place has become. Low quality ingredients, rock hard rice and barely any meat for the $80 price tag. It s make your own Taco Bell. The amount of options there are out there these days, skip this.

Amazing food! Awesome staff! And great location has Marshall s and homesense in same plaza which I love. Prices can range so make sure you come with wanting to spend some $$$

Nothing great in the place, just like any cowboy joint. We were impressed by Texas grill from USA, hence tried this restaurant. Service is good, choice of dishes is lacking.

I am a server myself in a extremely busy restaurant! On Monday I got off work and didnt want to cooke and the family went here , waited at the door for 10 mins while a unseen server was yelling be there in a min. .. and not friendly ! She then told us to sit where ever , this was the only restaurant I could find that was not packed ! There was 6 tables sat altogether. My waitress was extremely unpleasant to say the least.. she def did not want to be there.our drinks took forever and not even what I ordered I was given the lime tequila drinks so gross I didnt even drink but paid for ! My steak was a little overcooked but I ate it as my waitress was nowhere to be seen she was too busy hanging out in the back my childs got the chicken fingers off the kids menu that was still pink inside and the breading was pure mush he is a child and absolutely refuse to eat it and he was starving I literally had to stand up and flag down my waitress to come back to my table I told her that the chicken fingers were unedible and asked if my son could have just a plane cheese quesadilla as I figured it would be quick so he can eat his food by the time I was done eating my overcooked steak and my husband was done eating his fajita bowl my sons food had yet to come out again our waitress was nowhere to be seeing the whole meal she refused to come back to our table then about 13 minutes after me and my husband were done our meals Im assuming the male hostess brought ouy my sons quesadilla and then flagged a waitress down for a third time and asked for the takeout box because we were done and my son was becoming very upset I asked for the bill at the same time she came back tossed to take out box on my table along with the bill and the machine and walked away Ive been a server for a long time over 20 years I have never had such terrible unpleasant service in all my years hence why I felt the need to leave a review I paid full price for everything left the money on the table and she was quick to scoop the money off the table as I was walking out absolutely terrible service maybe its time to find a new job for that woman

First time here at lone star I can honestly say hands down this is the best restaurant. The staff the moment I walked in incredible service. The man that seated us, the woman that s our server and the incredible cooks in the back! You all did incredible amazing job! This will not be the last! Highly recommend anyone try this spot if you haven t already!! Thank you again Highly highly recommend trying table side guacamole thank me later.

Luv dis place free chippys and salsa rock Vegetarian options: A lot of vegetarian options since you can take the meat off Dietary restrictions: They have a lot of options for everyone Parking: So much parking since this place is barley busy Kid-friendliness: Servers are very nice to kids and they have good kid friendly options Wheelchair accessibility: So much accessibility for wheelchairs it s very inclusive

We really enjoyed the food here. They serve Tex Mex, and everyone in our party enjoy their meal. We also enjoyed the margaritas and drinks. It was on the slower side of service, for not being too busy either.

Went for wing night ! Great wings and awesome service. Will make it a routine !

It was good, food was good, staff was super friendly.

Went out for a nice meal. To be brutally honest the chuck burger was a bit over cooked and the pickle was placed on top on the bun which I believe is a bit unusual. Besides that the fries were to die for. We had a very nice waitress, so five stars in that department. The atmosphere was interesting to say the least. It was very unique yet also very alive. One I could make would be to turn down the music as it was very hard to converse in conversation. Overall, I had an ok time at this establishment, would I recommend to a friend, absolutely.

Long time go-to for Tex-Mex. Peaches was terrific keeping our jars of ale filled. Food

Great friendly service. Good food but a bit pricey for what you get.

My first option to dine-in has always been Lone Star BUT Sunday..... We went there to celebrate Mothers Day for me and my mother. We got there and they sat us at the very end of the restaurant, we asked to be changed and one RUDE waitress (I wish I knew her name) said I see what I can do and came back with an attitude saying that it was the only spot available for us as per the manager, but what made me more angry is that 80% of the restaurant was completely empty and it stayed half empty when we left.. Our lovely waitress try to move us but she got no luck and she was very apologetic and understood our frustration. Their reason for not moving us was because the restaurant had reservations and because I had stroller, they gave me the option to put my stroller on a corner where was next to the kitchen, very noisy and it could be a hazard.... As I said Ive been at Lone Star with a stroller many times where the restaurant has been almost completely full and I had no issues, I even suggest that they can switch me to a booth where nobody is seated and they can sit other people where I was but NO that was not an option.. Overall I was very disappoited with the situation.. other then that My waitress was great and the food was tasty as usual but I didnt enjoy it much as I wasnt happy and it was super noisy from the kitchen. The manager also didnt come to us to apologize as other restaurants would of done and I think that was also RUDE from her/his end, because we were not happy at all.

Great

Very Pricey..what you see on the table was over $30.. Nashville chicken I think it was call... I could not finish

Our server Flicker was superb, and she gets 7 stars. The New York steak was very tasty but a little more mediumthen a would like. The fajitas were great and plentiful. All around, good serviceand good food.

Had the steak and chicken fajitas and all the fixens. The meal was excellent only topped by the fast and friendly service.

Food here got really expensive, but the same quality. Quite disappointed. We probably wont go back.

Sadly we will not be returning to Lonestar. We waited an hour for our food and when it came one order was incorrect and the other was very cold. When the food was delivered the server said Sorry about the wait but we have a large party in the restaurant . The restaurant was not full. There was a large party of about 10-12 people but if they can t handle even a full restaurant then something is wrong. Or if there s a large party taking up all of the servers and kitchens time then perhaps they should put up a sign telling customers there will be a wait because they have one table with more than 6 people. That was unacceptable. There s music which is great but it was loud and competing with the hockey game that was on at the same time. We couldn t hear each other talk. Will not be returning.

Found it to be a bit pricey. Food wasnt worth the cost. Definitely wont be returning.

Food was tasty, albeit a bit on the lean side when it comes to quantity. Certainly not American

Good service and good food

We sat in the bar and had a lovely server. I always love the fajitas and my daughter loves the chicken strips. Dietary restrictions: Gluten, dairy and egg

Again this visit was fantastic. Our server Pistol was awesome. Always enjoy coming here Would love to be able to purchase a t-shirt. Would be a pleasure to advertise Vegetarian options: Also offers gluten free

Will definitely return ;) Dietary restrictions: Gluten free options available Food : 5/5 |

The service was awesome and I really enjoyed the food and even the staff were very nice Parking: It was very good Wheelchair accessibility: It was very good

They were really busy and understaffed but Trixie did a great job getting us everything we needed even though she was running around taking care of multiple parties. Hopefully next time the manager will make sure they are properly staffed but it seemed busier than usual for a Monday. I felt bad for our server and didnt want to ask for too much so I also forgot to check in and use my $10 off I signed up for prior to coming in

Food was ok but the service was the worst I ever had! After a long working day I figured to treat myself with the all you can eat fajitas Monday deal. After placing our order and being very specific about no onions on my food as I have an allergy, our server didnt seem to care less as she didnt even ask if its an allergy or preference so my refill came full of onions. I asked for a refill as soon as I got my order as we couldnt get our servers attention whatsoever and it was taking forever to get our food, even though the restaurant side all it had was 2 other tables occupied. So when I asked for the refill, my server Trixie very rudely asked you want another refill now? After that she disappeared. We were looking for our server forever so we can put an order in but she was nowhere to be found. Not to ask how everything is, not to see if we need anything for the table, not to ask if we want refill on our drinks, NOTHING! We had to ask the food runner to place the order for us and it was the only thing that came out right! The server only remembered to show up when we finished our meal to ask if we wanted one or separate bills and make a rudely comment about having refill for the all you can eat fajitas!!! Its the first time in my life that I didnt even bother to leave tip on a server because definitely doesnt deserve one but I was looking for the food runner who did everything for the tables on the restaurant side and tip him instead for his awesome job and attention my request of no onion in my food! If youre keeping that kind of servers youll definitely lose customers! Use your runners as servers instead, theyre way more polite, helpful and understanding.

Georgia was very good at explaining and serving

Didnt have chicken chimichangas available, had to get something different. My daughter ordered a burger that was still pink in the center. Not a great experience.

Good

Had a bad experience my last visit but the manager Tequila definitely saved it. I called to tell her about what went wrong and she listened to everything I had to say and offered a remedy which I appreciated. Updated Review: originally I had called the restaurant and spoke to a manger after having a bad experience at this location. Food came out cold and server rang in the wrong item (order chicken tacos but got fish instead). She was professional enough and offered a gift card. Usually I wouldn t care to go back but it was for my aunt. Left a good review at first based on Tequila, the manager, but never received the gift card via email like we were told about.

Ive been here several times over the years and its one of my go-to places. The food is consistently good, the service has already been excellent, and it has a fun atmosphere.

First time at a Lone Star but have always wanted to eat here. We came for a friend s birthday dinner. Food was awesome and there were lots of options. What really set it apart though was the service. HUGE shout out to Alabama and her extra efforts to make our experience amazing. She was kind, knowledgeable and downright incredible at her job. Will for sure be coming back again, for the food and for Alabama!!

Everything was perfect

It was not busy when we first walked in but as it was the noon hour it did get busier

Fantastic food!!! Fantastic company!!! Habenero Mango Margherita is delish Food

Our server was awesome! Super friendly and the service was awesome( I wanna say her name was Tennessee lol but I may be way off) kids food came out quick! Fresh and hot! Ours came shortly after which was perfect ! The prices appear high but when you get the food its well worth it! Very very good and portion sizes were big ! We will come back here again. Kid-friendliness: The server was very friendly and polite. Not fake either.

We recently dinned at lone star and had moonshine as a waitress. She was extremely personable and a fantastic server. Great energy and everything was perfect. We will definitely be back to lone star Ancaster and wish service could be like this everywhere.

Had an enjoyable dinner our server moonshine was amazing she is very attentive and pleasant made our experience that much better. Will be back. Dietary restrictions: Gluten free

Moonshine is an entertaining bartender the food was delightful love the festive special :)

place wasn t too busy and food and drinks came fast. The chicken Fajitas for 2 were great portion and the sides were very fresh. The 32 oz beer was nice and cold. Our server Moonshine was fast and fantastic. We also ordered a few gifts cards and the manager Whisky was fast and efficient.

Moonshine is awesome!!!

The atmosphere was a little bit dry as there was no one when we came in but at towards the end of our meal rush hour tended to hit so the place felt a lot more lively the server moonshine was super nice and I love the little hats on her hair. The staff was super kind. In total it was very welcoming the food was great they accidentally messed up one of the orders by giving my brother rice and beans instead of fries but they gave us the fries on the side after free of charge.

Fantastic, friendly service and great food. It has become my regular dine-out spot.

The taco salad always hits the spot.

One of our favorite restaurants.

Awesome food and great people

Went for a few drinks to watch the football games. Lilly was the bartender and she was great! Very attentive and worked really hard. Great service!

I havent been here in about a year because of an absolutely awful experience and even notified the owner about, but my husband and I decided to give it another try tonight and had a really nice time! Food was really good (burrito too spicy tho lol) but our waitress Santana was absolutely amazing! She was so kind, attentive and had such amazing energy! Definitely will be making this our regular date night spot and hopefully we get her section again because made our night!

Had the Chimichanga and it was delicious. Staff was very friendly and service was quick.

Normally love Lonestar regardless of the location but are here on Sunday and with no warning the heat was broken my family shivered through our meals leaving us with a less then enjoyable experience. Service was great, food was great minus the Frys and fajitas became cold very fast I wish I would of saved my 120 dollars for another restaurant. Fajitas and margaritas are not great when you are freezing

Was there Mon at lunchtime, it was not very busy, but service & food was delicious l love their Mexican food & especially the in-house made tortillas shells.

Went there for the first time this evening with a party of14 to celebrate two birthdays. Food was great and the service was excellent. Wheelchair accessibility: Plenty of wheelchair accessible parking.

Absolutely amazing service from Trixie.. super accommodating and personalable . Food was amazing,.. 10

Great staff and food.

Very good vibe, I no longer miss Texas :p

Literally, Dumb worker at front desk i was waiting for order they said it coming after waiting 1 hr girl in the front told me they dont have order. Think , how much stupid they have. !!!

Service was friendly, but a bit lacking. Had to ask for plates, cutlery and napkins. Food was pretty good, we split the fajita platter. Well likely return as there were other things on the menu that caught our eye, but you can only eat so much! Churros for dessert were devilishly good! Edit: returned a second time, likely the last. Service was lacking, worse than the first time. Had a pile of dirty dishes on our table, 2 waitresses came and did not take them, a third had to be asked. They give you chips and salsa when you are first seated, a lot of chips with a tiny bit of salsa. Lets say theres 30 chips in the bowl, theres enough salsa for 8 of them. If you ask for more salsa you are charged $1.50. Its not the $1.50, it just comes across as deceitful, that they purposefully give you very little salsa as most if not all would ask for more. Best case scenario we might consider take out in the future, but that was likely the last time we will be dining in. Churros are still amazing!

I was really disappointed in what I ordered for take out last night. I ordered two fajita packs and there was not enough food to feed my husband and I. For $70 I expected better. I will not be ordereing or visiting this location again. Message to management: takeout customers deserve the same amount of food than dine ins.

Good Mexican food. Great and fast service. Didnt have to wait to be seated or to order. Our server was lovely and super friendly. I ordered the chicken chimichanga. It was great. Overall, very big portions. Great place for dinner in the area!

The food and atmosphere were very good but what topped it off with the service our server was Dallas, the level of service and attention to detail were exceptional. Thank you.

Had couple of fish tacos, HUGE batter, spaghetti size fish. Had to combine all the fish into one taco to eat batter in the end and pay $22 in the end. Waitress was very talkative and trying her best. Chips was warm and crunchy, salsa was very little and poor.

Our server moonshine was pleasant, friendly but a bit slow

Drinks are very well balanced, they also look good so it s easy to keep ordering them, their homemade tortillas are wild, best of the best.

Very disappointed in the service. Waitress was super rude. Will NEVER go back.

Asked for bean & corn salsa on the side. They came back to say they didnt have it. I said that was good, but the salad came with the bean & corn salsa but in the salad. I hate beans and I wanted to control the amount on the dish.

We were group of 7 with a kid. We ordered item with kids menu which was priced something in the menu and later when bill / check was generated there was premium added for side and dessert. Also jalapeno relish was charged extra which wasnt mentioned when asked about that. More over the manager on duty was already left so there were no trained staff to help me out. Still giving stars because there was one waiter who was kind to get us some refund ofor the extra premium charged for the kid meal

Wo

I had a cheeseburger and it was good. I was pleasantly surprised to see a Texas themed restaurant in Canada though. My waitress was friendly as well.

Their fajitas are pretty good! Would definitely go back! The service was satisfactory although it seemed like they were short staff as our server didnt wipe down the dusty outdoor table that we sat on. Otherwise the food was delicious and I would go back again!

Really bad don t go here waitress wouldn t give us a booth when we came in then two people came in and they gave them a booth service sucks here would not recommend my wife steak fajita was raw and still very bloody they weren t even sizzling enough to cook it a little more this place is horrible. july 8 2023 at 6:00pm.The one in Mississauga is so much better night and day difference

Went out for a nice dinner on a sunday night and we were the only people in the restuarant. Our server took our order and forgot our appetizer. Our food was not great, with the ribs being slightly burnt and very fatty and the enchilada chicken being very dry. We left wanting more food to eat. Very disappointing as it was our first time there...

Great food and service

My sister and I had never been to this restaurant before and decided to try it. We had a really great experience in every possible sense. The food was spectacular (we had crocodile bites, and portobello fajitas). Fresh and full of flavour. The real treat was how friendly and amazing the entire staff were. From the hostess to the waitresses to the manager, everyone interacted with us and made our experience phenomenal. Can t recommend it enough!

Recently had a family get together at this location. The food and drinks were awesome!! Blue jeans was so friendly, and made sure everyone was well taken care of!! Coyote was also very helpful and friendly! Will be going back again soon!

Firstly we were sat at a dirty table, the hostess watched us wiping off the sour cream and chunks of batter left behind and just said whoops . We then sat for 10 minutes without even our drink orders being taken. We were having a lunch meeting and only had an hour so decided based on the slow service we had to go else where. They only had one server working by the looks of it and 80% of the booths on the bar side were filled so they were obviously short staffed.

The food was amazing, very tasty and great portions. Lily s service was fantastic. Very attentive and not overbearing. Great experience

Excellent staff! Great atmosphere! Also, thank you for the lil extra put out there for our pups.

Recently, I visited a place where the person who seated us forgot to provide utensils. Additionally, the drinks served to the kids didnt come with straws. I ordered the ribs and wings combo, but when it arrived. After a few bites, I realized it was pork ribs instead of the beef ribs I expected.I informed the waiter about the mistake. He insisted that all ribs were pork by default, which I disagreed with based on my experience in Texas. The situation escalated when I refused to pay for the meal, as my order didnt specify pork. The manager intervened and decided to only charge me for the wings. Despite their mistake. To make matters worse, the waiter returned asking me if i want takeout containers without even asking for the bill its like asking us to leave . This whole experience ruined my meal and day, and I have no intention of returning to this place. Its no surprise that they only have a 3.7 stars rating.

Was so looking forward to going to Lone Star for fajitas and never so disappointed. I had the chicken fajitas and my husband had the steak fajitas, mine was bland no flavor, chicken was on mostly onions with a few peppers. My husband steak was not fully cooked. Service was good but when I told the waiter how I felt, nothing was done about it. Left the restaurant feeling still hungry and disappointed. Will not return.

Very friendly staff, food fantastic.

Awesome staff awesome food, just a little cold inside (I wish I brought my sweater) Food

Burnt, cold, expensive food unfortunately!

I am so disappointed with my experience with dining in at the lone star. I have been a fan of the food since my first experience in Ottawa when they first opened. I was expecting somewhat the same experience boy was I wrong. Upon entry of the restaurant there was no one to seat us as there was no signage to wait for staff we seated ourselves in the bar area in a dirty table which isnt a problem if the staff is busy but this wasnt the case. The waitress we had seemed overwhelmed and there were only three other tables occupied. After 30 mins waiting for our food and seeing another table get there food I was annoyed so I inquired about our nachos she said the kitchen was busy . We were in the restaurant for 45 min in total and felt this was unreasonable as even the main dinning area was not busy. When I asked to speak a manager my server said she would get her and the manager never came so I cancelled my order. I was gravely disappointed the only person that seemed to be working was the bus person . Not at all what I have come to expect from lone star

The service was amazing, thank you!

Had a couple appetizers namely the calamari and gator bites. There were probably ten tiny rings of calamari mixed with fried peppers and onions to fill the small dish.Not impressed. Six small pieces of gator meat that didnt taste right. Awful. Never again.

Food is honestly not good here. The servers are super nice at least.

Food was tasty, but prices are terrible

Lilly was amazing, very quick and efficient my beer was never empty , will be back for sure

Loved our visit to Lonestar! The food was great and the service was fast. They were busy and the server kept checking up on us in between tables! The manager came out to see how our food was as well.

Wonderful environment, great food, excellent customer care from manager Daniela. Each time we come we have an excellent experience!

Our waitress stood talking to some people who were trying to recruit her into a MLM scheme while our overpriced food stood getting cold before it was finally served. Cant understand why anyone would want to waste good money for such a poor experience.

First time ever going to lonestar and i dont think i will ever go back. Although I am going to try and call either head office or the restaurant itself for a possible refund, I just want to say I am a taco addict and literally had the worst tacos of my life, I had to spit out my last bite and still have the thought of this disgusting taste in my head. (To put it in perspective, I recently went to Cuba where food there isnt usually the greatest, but their mexican restaurant served me better tacos then these.) I went home still hungry that night because of it. The tacos were also tiny, and should not be that price. They have a kind of sweet sauce on them that tasted horrible. The meat was over cooked and dry, not tender like I thought it would be. I had the bbq brisket meat on mine. My server was good, the place looks nice, but my food was horrible, which is generally the most important thing to me when I go out to eat. Maybe another dish would be better for me but as of now I have to say it was awful.

Had some great food and fantastic margaritas! Paige took great care of us, please give her a raise immediately... Immediately.

Paige crushed it! Great experience.

I havent been in a few years and was surprised at how much the prices have increased and the portion size has decreased. Wheelchair accessibility: Easy wheelchair access

Had a Great Date night with my wife this evening. Trixie was a fun and energetic server whom made an awesome pickle Margarita!!! The food was excellent and the atmosphere was inviting. We will be back!

Great casual dining. Our server Phoenix was fabulous. He helped us make the best menu choices. Service was top notch. Food was hot, fresh, and delicious. Parking: Lots of space Kid-friendliness: Kids meals were well done. Wheelchair accessibility: Convenient parking, easy access.

Awesome place staff very friendly and prompt service, will be a returning customer

Plenty of options to choose from. Food and drink specials. Had great service and decent prices. Food came out hot and tasty. Drinks came cold. Will be back for more. Specials are timed. We made it for the after 8 to close specials.

The food was great , it was busy but the staff was still very helpful would definitely reccomend

Awful experience. Service was awful. Food sub par. Management reached out. Said would send gift card within a week. How long does it take to send a gift card? A week ?? Go to McDonalds. Better service. Better Food.

Absolutely the slowest service ever, the place was literally empty and it took over a hour to get our food, I asked for a manager and after another 15 minutes of waiting we paid our check and left,

Moonshines service was exemplary, her knowledge of gin based beverages is second to none

Able to cook steak properly, incl seared. Sides good.

Id never been there before but it was on my bucket list. Food was good. There were different price points & heat levels to choose from the menu. My friend cant eat chocolate & there were options for her on the dessert menu. The embiance was nice & the staff we encountered were pleasant, kind, & joyful with the holiday season. Dietary restrictions: There were desserts without chocolate. Churos were yummy.

Great time!

Good food. Clean space. Just a small location

Had a horrible dinning experience in terms of the food and the manager. Whisky I believe her name is. Tall and skinny she needs to be retrained.

If I could give no stars i would. Food wasnt that good, meat was very fatty. Service wasnt good, our waitress never came and checked to made sure we had everything or if the food was OK. My husband and I both left not feeling so great. By the next day we were both throwing up and having diarrhea. Food poison. Just what we ordered. We will never eat here again and wont be recommending

Still the same after so many years. Great for groups. Food

Good place to go!

Service is always slow

I have been here a few times and recommend it to customers and friends. Its unique for the style of restaurant it is. But this visit unfortunately left us with a bad taste in our mouths , both literally and figuratively. The service was horrendous for a particularly slow night. We waited forever to see a waitress and for us to receive our order. Our waitress was pleasant, and I gave her the extra star for that reason. My burger was horrible, and fries were cold. But since we waited so long for our order, I felt obligated to eat with my family and not make a fuss. I truly believe we waited almost 50 minutes to receive our meals. I know my family werent overly impressed with theirs either so I truly felt embarrassed on my whole hearted recommendation. Dont know if I will return or recommend for the future.

Extremely disappointed at the lack of attention and courtesy! We stood at the reception for several minutes AFTER the staff having seen us. Even if you are understaffed, you could have acknowledged us and then handled whatever was keeping you busy. We left - without as much as an iota of attention. Not done !!! By the way, it was not crowded at all. And I was disgusted enough to write this review, something I rarely do.

We ordered a 50 dollar bottle of wine and we got a dirty wet glass . When asked the waitress said she just rinse it.. WHAT? really . Was disgusting.. never again!!!