297 Wellington St E #3, Aurora, ON L4G 6K9, Canada
This is a family owned restaurant that makes food that brings families together. Our main target is to keep the quality of our food high and the prices low.
I've had the food catered to 3 different events and it's absolutely fantastic. Everything is so fresh and delicious. The tzatziki is divine.
Ordering food here is like being in the Seinfeld episode of the soup n…. First time I was offended and now I find it a little funny because they have no time for questions. The food is so good so I keep going back for the terrible service. If you call in your order they will hang up on you before you finish. I just make sure I am ready with no questions and my food is always hot and ready when I get there. I have ordered for large parties and always good. Portions are good and food is very tasty. Maybe they could be a little more patient and friendly.
Very disappointing. He will not sell you calamari on its own. You need to order a larger order of food. He said he doesn’t like turning the fryers on for as little as a calamari. This place is a joke and I can’t figure out how he lasted this long. His chicken souvlaki sits around all day and he won’t put fresh chicken skewers nor pork souvlakis on if you order them. His Gyro is also cook and sitting around all day. Good riddance.
The food is great! I always get take over from here when people come over because of the unbelievable prices. The young teens who work here are incredibly kind. The dad is a bit of a grouch but hey that’s kinda how family businesses operate. The grouchier the dad - the better the food!
I decided to try Delicious Greek for the first time to see if it was as bad as the reviews. It's a 'hole in the wall' type place that one would typically ignore. However, I was pleasantly surprised! Turned out to be one of the most reasonable Greek food places in the area. The price is very reasonable and the portions are generous. This is not a dine-in restaurant; more of a Greek food catering and takeout business. While I was there waiting on my order, I saw numerous people come in and order dinner for 4,6 and 20 people. They were told to pick up in 20 minutes which is quite impressive for 'on-demand' orders. The food was good (chicken/pork could be marinated in seasonings longer for my liking) and the dinners are great value. Don't expect 5 star service from an establishment like this. It operates on volume which is why the prices are so reasonable.
It was a long day on the road for work, I was starving and didn't have time to cook before an appointment . I took a look through their menu online, called, place the order , was ready in 20 minutes exactly as he said. The man at the counter was nice, chatty and friendly. Got home, and dang, the portions were huge. For $34.98 tax included for a extra large chicken salad and a extra large dinner, we certainly got our money's worth, and more. And the food was very good. Highly recommended. Also, as he's a one man show, I think he could be misunderstood when he's busy.
Ordered family meal and when delivered there was no rice. Gave us extra pita instead I called and they said oh well it’s not our fault it’s Uber’s meanwhile they are the one’s preparing and packaging the food. They made no attempt to make the situation better. Take my advice Mr Greek is 100% better!
This was the worst greek food I ever had in my life time , starting with the tasteless uncooked chicken and then with the OVER cooked mushy rice , in the picture you’ll see a big bunch of rice on my fork ! And let’s not get into there version of greek fries? It was over oily fries Witt tomato sauce and feta ? Disgusting, $50 for 2 plates gone to waste . How can a restaurant not care so much that they would let this food come to us like that , ruined my entire appetite. Get new chefs or somthing , don’t run a greek restaurant if you can’t make greek food
Good portions, delicious food. Family loved it.
Great tasting food, for a good price.
The service is bad, this guy don t pay attention to the people, thanks anyways
Ordered for 25 people. Food was great everyone enjoyed it. It certainly made it easier for me to host. The inside may be small but it s nice to find a place that does great takeout!
The owner is very kind and staff too. The food is very delicious and all the fresh ingredients.
Disappointed with inconsistent pricing and being overcharged. Confronted the owner, but the experience wasnt resolved. Great food, but unfair pricing practices Overshadow the quality.
Would of gave NO stars if I could. You would think the workers would be nice considering customers are the ones who pay to keep the restaurant running but thats sadly mistaken. Needs a serious attitude check and if notlt then DONT BE IN THE RESTUARANT BUSINESS. QUIT WHILE YOUR AHEAD !
This place sucks.
They mixed up customer orders and then became aggressive defensive and argued with the customers who were trying to tell them. They then blamed the customers for having ordered wrong. Got the food home to find it all cold - as if they did not have the grill on. Based on this I give this takeout 5 DONTS!
Horrible customer service. Was refused salad dressing on the side for no reason, the workers were extremely unpleasant and the owner/manager was completely rude. They couldn t even say you re welcome when we said thank you at the end. Never going back.
Ordered while the store was empty and received my food last. Wait time was 25 minutes for a small poutine. Shameful service.
Delicious, affordable and fast food service! What more can you ask for.
If youre looking for misogynistic and abusive service, this place is for you. Placed an order over the phone and was treated like actual trash. Called back to cancel the order (because of aforementioned treatment), and he literally argued with me trying to tell me it was my fault.
Love this place great taste
The food is very delicious and a great value but the service is not good. Calling ahead to place an order accomplishes nothing. I ve tried multiple times and when I arrive for pickup, the food s not ready and they seem to have no idea I ve even placed an order. I end up ordering again and then wait 15-20 minutes for my food as if I didn t order it in the first place. Small restaurant with basically no seating. Definitely take out only. In the winter it s usually quite cool so bring a jacket for the wait. Parking: It s located in a plaza with plenty of parking.
This is the only Greek place my family orders from. The food is really good and portions are big. The service is generally not too pleasant but Im still willing to give them my business for such yummy food!
Food used to be decent but now has gone downhill. Service is the worse I ve ever experienced (sadly). I love family owned mom/pop places and really wanted to stay loyal to this place but not after the last time I ordered. Such disrespect, cold food, burnt dry chicken.
Good food but amazing prices great value for families
Called to order food was spoken down to and he was talking to me and someone else while I was asking to order food ! Didn t even get a chance to order food as he said he won t take order over phone YET online it says must preorder ! Humans there suck can t say anything about the food but reading other reviews I m glad I didn t order
Bad service, the worker doesn t seem to care about anything
Are you kidding me? This place is a joke. They don t want your business and they don t have time for you to order. Save your money!!!! Order elsewhere. Mr. Greek in Aurora is way better.
Amazing meal. Fed 8 of us and everyone was incredibly satisfied! The reviews are deceivingly inaccurate. Felt like 4.5+ star meal, very unique and delicious tzatziki, well cooked meats and salad. I highly recommend. Recommended dishes
Good food, generous portions.
Went in and ordered 2 dinners both euro on pita meals with fries and salad and the man goes and puts the uero on the salad and no fries or anything and I called to ask if he could fix his mistake and he tells me no and that its to busy to be fixing problems and hangs up on me worst customer service Ive ever dealt with now we have tazikii or how ever you spell it all over our salads this place is a descrase very unimpressed and the man was so rude will never order from them again or recommend them to anyone now lets at least hope it tastes okay or Ill be returning my food and waiting instore to be reimbursed I hope all you kind people dont have to experience the disrespect my husband and children jest witnessed
Not a lot of flavour. Staff is rude
drove in to get a couple of chicken skewers (listed on their menu as an add on for $3.50 each) with tzatziki but they wouldnt sell them separate from a full meal - unfortunate for someone who doesnt eat rice & is allergic to potato. considering that single skewers are on their menu Im not sure why my request was an issue. clearly, I wont be back.
This is absolutely the worst Greek place to order from. HORRENDOUS food and service. The owner wouldn t even have a conversation about him screwing up TWO different orders. Absolutely terrible service. Mind boggling. Just walk in or give them a call. It ll speak for itself.
Avoid this place at all costs. Horrible food and even worse service. If I could give it zero stars I would.
Great Value! Friendly staff.
Chicken was not cooked thoroughly. The owner/ppl who works there doesn t seem like they care. They do not provide receipt ( only your debit receipt). Not sure if they even file their taxes properly as they only take cash or debit. Lastly, there s no tracking system if you order ahead. For example no reference number. I ordered ahead of time to pick up but they only started making the order after I got there for pick up.
Worst experience ever! Food quality is extremely poor the place is very dirty and the owner attitude is extremely bad won t go back
1. Still about same rude attitude of staff as I read in past reviews 2. Asking for receipt and payment assistance, it felt like I was talking to myself (staff was ignoring) 3. Staff handed me my takeout food without any cutlery or napkins, so I had find some cutlery after I had left. 4. Quantity seems good as per the price (order chicken dinner). But the potatoes could have been cut into dices instead of leaving the whole potato in the rice. 5. Chicken strip flavor was amazing.
ZERO customer service skills. Hangs up the phone on you. will not greet you, does not say anything.. just plain rude. I have no idea how the health department hasnt been called. I saw him touch raw food and then cooked food, touch the cash and then food. the place is dirty and smells bad. Wont ever visit again. Just a friendly tip to management: send your staff for some customer service and food hygiene training courses.
Delicious food, only pick-up or take our. Excellent value!!! Food
The food is good but the service and attitude is atrocious. I called to order at 7:30 pm and the person who answered told me if I don t pick up the order within 15 minutes he didn t want to do it because they want to close early. He hung up on me before I was done with all order details, did not seem to care. The gentleman working the counter was rude when I picked up the order. I had asked for no onions on the salad and the salad was full of onions. Owner is semi ok but the people working there now are rude, seems like they don t care about your business and they are doing YOU a favor. Food is good though but o don t want to give my business to these people, in this day and age when customer service is king, they don t deserve it, plenty of other choices in Aurora
Called in to place an order and told there was no salad. They said I can substitute the salads for the 2 dinners for fries and onion rings. I got there and they didn t even start cooking my order yet. They packed up my order and I asked if fries and onion rings were in there as substitutes for the salad. He mumbled they only have fries and went to prepare the fries. No Tzatziki sauce when I got home in the bag. Staff if very rude and dirty. They touch raw meat, cash and cooked food without washing their hands. Surprised there has been no health violations and they are still in business.
Terrible customer service and closed almost an hour earlier than what is listed.
This place is dirty. Ive ordered several times and none of the guys wash hands after handling cash. They dont wear gloves while touching your food. Update: the place is still filthy. The guy who works there, handles cash without gloves and then touches your raw food with the same hands, without washing them. The behaviour has been very consistent every time you visit.. Nothing has changed.
I order frequently from here. Decently healthy for takeout. Price is reasonable, but no credit card. Portions are generous. The gentlemen who run the place are fast and to the point. No small talk or niceties. I have sent friends here who complained about service, but I have never had an issue. I will continue to order from here.
Great price. Good food.
why bother operating if youre not interested in customer service? placed an order on uber eats, called within 2 minutes to ask that the feta on the salad be put on the side - i have to be dairy free as Im nursing an infant with reflux - the man was so rude, told me to take it or leave it and if I didnt like that option, to cancel my order. So we did.
I love the food but the hours are terrible. I ve shown up twice now and it s closed despite hours online say they re open.
All chicken skewers were undercooked/raw. Be careful!
I ordered a gyro with Greek salad. The menus are posted all over with gyro dishes. The photos look delicious. The man tells me no gyros, only chicken and makes me chicken with french fries. I thought about not paying or eating but it took 15 minutes already and I didnt have time to eat elsewhere
Good food consistently. Excellent value. Thank you!
Don t waste your money, ignorant owner behind the counter doesn t even bother to greet you! Foods absolutely terrible, I d rather eat dog food. What a waste of my lunch break
I cant believe someone can open a restaurant and have zero customer service. How is the guy still open? Rude and despicable service. Will never order here again. SMH . Food
Great food at a price that can t be beat. A simple restaurant but friendly and efficient staff that prepare some of the best Greek food in the area! Thank you!
So good. Great discovery
Staff was rude and acted annoyed when we tried to order. Also did not wear gloves or sanitize his hand after handling cash or picking up items from the ground. Food prep surfaces are wiped down with a dirty blackened rag that the employees also use to dry their sweat. I am honestly surprised that this place is still open. After consuming the greek salad from this place, I contracted severe food poisoning and was bedridden for several days. AVOID AVOID AVOID!
Young woman working the counter was excellent.
It s like they don t want customers. Horrible customer service.
Always a good deal and a friendly face. Excellent food
Ordered through uber eats. Family of 4. Only got SOME sides. None of the chicken or pork. He said he did what he could and it was ubers problem. Terrible customer service
Rude employee, only had chicken, rice and potatoes horrible over cooked. A very bland bad dinner. 1st time will never return.
HORRIBLE CUSTOMER SERVICE!
This place is simply the best. The value is tremendous, the food delicious and consistent. The portions are huge. I love supporting this local business! Never disappoints.
Delicious food. Big portions.
Ordered for delivery did not receive what we asked for and on top of that chicken souvlaki were so bad I end up with food poisoning I do not recommend this place at all
Most Disgusting service from a Siva . Will never return. Had to cancel my $75 order because he refused to pack ONE meal in ONE separate container because my kid doesn t like sauce. Unreal.
Food is cheap, frozen chicken skewers, garbage rice and potatoes in what tastes like spaghettios broth. The salad is often browned and your lucky if everything you ordered arrives. There is no customer service, just 1-2 rude guys behind a counter in a filthy take out area. Dont expect much, and you will be satisfied. That being said my wife loves it, and the area lacks quality greek restaurants.
Honestly really good food but the owner is SO RUDE it s ridiculous and it makes me not want to ever go back. The customer service is non existent.
I ordered over the phone and they were extremely rude! Seemed annoyed that I was even ordering. I ordered family meal with greek fries, side gyro and spanakopita. They hung up while I was still talking, didn t even say bye so I figured they were still on the line until I didn t get a response when I tried to give my name and asked amount. When I arrived they forgot my spanakopita and asked why they hung up. They responded they don t need to give good service because their food is good enough. To be honest, Not because I am bitter it was the worst Greek food I have ever had!
We have taken our business elsewhere. I like to support businesses that appreciate their customers.
Price is ok, however their chicken sovlocky is most of the time is burnt and dried.the kitchen seems to be filty.... The person who takes phone order is very rude. They dont also work the hours is posted on line! It say they are open till 8pm, you call in at 7:20pm, he says they are close!
Great value and taste for the dollar!
Absolutely horrible food. Chicken was burnt, potatoes in a tomato sauce which was very gross and finally my rice was missing from my order. Do not order from here. Any other Greek restaurant is guaranteed to be better.
Good food
We ordered takeout from this location. Chicken was overcooked and mushy in some areas, French fries were beyond dry and we had to soak it in tomato sauce from the Greek potatoes to try to eat it. The falafel from the falafel wrap was burnt and had no taste. The tzatziki and the Greek salad was the only thing we liked. I do not recommend visiting if you want a good Greek food experience, as others have stated, there are other options.
Good food but the staff has to be the rudest, most disrespectful people in the service industry. Every time we order it feels like we are annoying and they couldn t care less about their customers. In fact I just saw two people walk out after receiving attitude from staff. If they don t smarten up this place won t last long.
We ordered the family dinner and one more plate. The chicken was tasteless. Zero seasoning. The potatoes were swimming in a flavorless sauce absent of any Greek influence. The rice was a plain cooked rice, so salt Orr anything else. The pita was ok. The only good thing about the whole order was the Greek salad which was very fresh and the tzatziki (although weak for both garlic and herbs.). I would not order again . It was edible but very absent of anything resembling Greek flavor or any flavor.
one of my favourite Greek places in the GTA! always order when i m in town, servings are large, food is yummy
Delicious Greek and they dont have Gyro meat I was told by the staff working because they plan to go on vacation in just over a week theyve stopped ordering in an gyro meat.a couple days before I could under but over a week before you shut down the store just seems lazy to me. I wondered by this place had such low reviews The place is pretty dirty and gross. And the staff really dont seem to care which is sad because I have been here in the past and it tasted good the portions were pretty good.
Not really authentic
used to be better....very run down.
Good food, big portion sizes, and great prices. Quality has gotten better with a cleaner grill and less burnt chicken. Difficult to find another place like this one, some unfair reviews here
Placed a phone order they almost hung up on me before my order was placed they rushed me off the phone so fast. Salad came with hardly any dressing on it so it was dry and the potatoes were spilled all over the bag so they must have not packaged it well. Rude service would not go back.
Ordered chicken souvlaki dinner for 10. The food was hot, fresh, well packaged, and the salad was beautifully presented. Plenty of food for everyone. The chicken, the rice, the potatoes and the Greek salad were delicious. Also plenty of tzatziki, Greek salad dressing and pitas. Great value for the money. Some of the best Greek food take-out Ive had (and Ive eaten plenty on the Danforth). Highly recommend
The name says it all, its delicious! We go there almost weekly and the food is always great. They did a catering job for us and everyone loved it. If you havent tried youre missing out!
I ordered here last minute for our staff Christmas dinner, a few weeks ago (before the lockdown) and they did not hesitate to get the order ready for me. When I arrived, I waited 5 minutes while they prepared the rest of my order and they were pleasant and friendly. The food was absolutely amazing as well! When I saw all the negative reviews, I decided to ignore them and get my own opinion on the place. Im so glad I did. They are busy... The food is good and great price for the quantity.
Im always happy with my food order from Delicious Greek. Excellent food and at great prices. The family specials and lunches are a great value.
The food is basically all Sysco or equivalent. He does well entirely because of his prices. This restaurant is run like the Soup ****. No souvlaki for you! To the owner: why cant you just be friendlier? One day someone will compete with you on price and no one will have any loyalty to your business.
Reasonably priced tasty food. You definitely get your moneys worth
Not a good taste at all. I had a chicken wrap and there was 3 small pieces of chicken that was cold and it tasted bad. when I asked for feta on the wrap he said that only comes with salad?! I now understand why the reviews are so poor on this restaurant it seems as though the man cooking the food didn t want to be there and me coming in was annoying.
Delicious food, Great portions, Exactly what we wanted. People complaining are looking for an experience, I came for good food and got exactly that. Old school!
Beautifully portioned, Old school style greek food. Great value and well made
Good food, excellent value.
Generous portions, a truly great value and of course delicious - perfect catering option for large informal gatherings.
Rude! I scored it as 1 star as you cant give anything lower! We just called to inquire about the menu and ask some questions about allergies etc. Basically the person on the phone suggested to review the website as he was too busy to answer our questions. Were making an attempt to support our local restaurants, but if you cant take 30 seconds to answer some questions, you really dont want my business. Thanks but no thanks. What a let down, we were going to place an order for 15 people. You just lost a potential $150 sale! Very disappointed. If youre to busy to take the order over the phone hire someone!
Portion was good , food was excellent
Great food and great service at a very reasonable price!
Great food...definitely will be back
Calamari was freezer burnt and rubbery, greek fries covered in tomato sauce? With a sprinkle of feta, thumbs down there. dinner size was huge rice was perfect.
I dont normally write reviews but I just called and the owner/service on the phone was extremely rude. They rushed me off the phone and I barely got to place my order. When I asked a question about an item he said look at the picture on the website, there was no picture. Not helpful and extremely rude.
Our first time being there. Always looking for different restaurants, trying for healthier ones, especially during these times. We were very pleased! We ordered the dinner for 4. The chicken skewers were tasty and tender. We enjoyed the potatoes in tomato sauce- different than lemon potatoes but delicious! The rice and salad were great and the naan bread was warm and soft. Great for sopping up the leftovers. All at a great price. I dont leave many reviews on places as everyone has different tastes and most people only post extreme views anyways but it was really good! We will be coming back!
Delicious Greek food and fast service. Thanks.
I dont usually criticize restaurants online, but.... -the owner was extremely rude -does not like to hear customer concerns -does not like to answer questions -food has become increasingly substandard -he told me to go home and cook for myself What kind on business owner behaves in this manner? Not sure how he runs his business, but if I need to support local it wont be Delicious Greek anymore. After 10 years of loyal patronage Ill look to support someone else....
Worst customer service ever!!! We ordered sides of fries and potatoes with red sauce and they mixed them in the same container. Fries were totally covered in sauce and all mush. Called to ask why this was done thinking it was just a mistake. The answer we got was because we ordered through skip the dishes they don t separate anything. Everything gets mixed into the same container. If we would of ordered through the restaurant itself they would have separated it.
If you want to go to a food establishment place where they show NO RESPECT for their customers, Delicious Greek is that place! TERRIBLE CUSTOMER SERVICE! We were in the neighbourhood and saw this place and decided to check it out. And I like to support local businesses! Had I read the reviews beforehand I definitely would have never entered. They have ZERO customer service skills. We asked for 4 dinners and asked for 2 salads to have no feta and two salads to have no tomatoes. They completely messed them up and told us next time order ahead on the phone cause your order is too complicated. Um excuse me, there wont be a next time! Didnt realize feta and tomatoes was that complicated! Generally if we are in person placing an order, isnt it what the CUSTOMER wants!!! When we complained, the man told the guy serving us to listen to him, not US!! WOW!! The food was blah too, nothing special or tasty. I would NEVER in a million years ever recommend this place. Plus the atmosphere was dirty, the employees wore no gloves preparing our food and they still had a Merry Christmas sign up! I wouldnt even give 1 star, but had no choice for this review!
Love the food there and my overall experience was o.k but I would like to know why the owner comments are: if you dont like it go somewhere else. Its disappointing to read the owners comments directed to the unhappy customers to why he would not try to make them return for a second experience. The food is a 5 star rating.
WORST customer service ever. Rude and very disrespectful. Do yourself a favour don t get from this place
I only give one star because I have too otherwise it would be a 0. The staff is very rude, no respect to customers. Been there several times to try to order and they either have no food available or to close to closing (mind you it was 30 mins to closing ). I went today and ordered the mini dinner and asked for the salad to be on the side as it was to go and he shush me then threw the bad on the counter and I looked and the salad was inside with the food. I asked him to change it and he said no get out so I asked for my money back and he hesitantly gave it back.
Just as all the other reviews say, the customer service here is atrocious. Tried to place an order over the phone and the person taking the order wasnt even listening and tried to rush me off the phone. I should have just hung up and not given them my business but we were ordering for 2 families and already decided on eating here. Also the food isnt even that great to endure the terrible service youre given. There are many other small business Greek restaurants (owned by actual Greek people) within 5 minutes from here that have better food and better customer service who would gladly appreciate your business! Go elsewhere for authentic Greek food with true Greek hospitality!
Specifically asked for no onions and olives on my salad and the asked for no onions on my pita wrap. Nothing was right. I called and ask to speak to manger the employee would not transfer me or would not ID himself. I said what was wrong and he got up set and started yelling over the phone to me. I hung up. No one needs to be yelled at. Fair Warning
Will never go back and eat at this place again. They were so rude, ignorant and zero respect for people spending their hard earned money there. Dont waste your time, lots of other places to eat in the area.
Great food!
I just ordered the falafel dinner from here through uber eats. The falafel was as hard and tasteless as a hockey puck. You should be ashamed for serving that. I will never order from here again and neither should anyone reading this. I want my money back.
Ordered through Uber eats. The falafel was hard as a rock. We could not eat it.
I m only giving 1 star because I have too. The staff working there are very rude and don t take orders correctly and are very rude when you ask them to correct their mistakes. I ordered family meal with no onions and no rice. I saw him packaging my order and he added onions and rice. I asked him to fix it he said started yelling no no i didn t ask him and I said yea I did I specially said it twice. He said no no I asked for my money back and left the disgusting store.
Absolutely terrible service. Did not answer any questions, refused to accommodate pork for chicken (even when I offered to pay extra) and told me I was wasting his time. Never go here.
I should have looked at reviews before coming to this place. The person behind the counter would not answer any questions and seemed so impatient. After incorrectly punching in our order, I nicely asked him to cancel the order before he started cooking and he started yelling and saying don t come back here . I m glad I didn t eat the food and possibly gotten sick from a place that clearly doesn t care for their customer and has 0 skills in customer service. Walkin there for yourself and see. Its almost laughable
Great man
Ok here is my honest opinion. The food is really good. The prices are even better. The place is not really clean. The mini dinner is only $7 and it has so much food. Can t by a dinner for 5 for his price anywhere. But the owner knows his food and prices can t be topped. He is the Greek Nazi (from the Seinfeld episode). You better know your order when you call in. You have 2 mins to order cause he will hang up. Don t bother complaining cause he will tell you something. There is another website where people post comments about his restaurant and customer service and he responds to everyone of them very promptly.
Per other reviews...food here is good. Prices are very good. Service is non-existent. Owner doesnt care. He knows what he has and what his business model is. So if you want a decent Greek meal at cheap price and dont mind your order possibly being screwed up, then this place is for you. If you want a life affirming customer service experience go elsewhere.
Great food
This is the absolute worst Greek food I have ever had. The fries are hard and crunchy, the pita for my wrap is soaked right through. The vegetables are not even chopped up, just huge uncut onion on the wrap. There is NO seasoning on the chicken. The rice is mushy and disgusting. I would not recommend this place at all! I should have ordered from the Greek place on Earl Stewart drive. It is called GRCO Greek. Family owned, local, clean and delicious. Also, the owner and staff are super nice and friendly.
tasty food good price.
After being a loyal customer for a few years now, my family and I will not be returning after tonights experience with the employee. (Jan 5) When I had initially called to place an order for a Pick Up, I felt extremely rushed as the guy was so quick to take my order and hang up. He didnt even take my name or number. I thought to myself that it was weird, but continued to wait the allocated time he told me before driving over to pick up my meal. As I was pulling up I noticed a man leaving the store. I walked into the store letting the man working that I was here for the pick up order that I had phoned in. He looked at me puzzled and then proceeded to tell me that he actually just gave my food to the guy who just left... Confused as I was, I proceeded to remind him of the reasons on why taking the proper precautions and getting someones name/phone number while doing a take out order is necessary if you want ensure happy customers. He had the guts to tell me that he doesnt care about proper customer service and business practice, and either I re order the food that I wanted or to get out!!!??? I was shocked. Of course I wasnt going to wait a now additional 30 minutes for this rude guy to cook my food. Clearly he doesnt care about his customers enough to show any sign of respect. Probably not best having a miserable man working behind the counter!! What a shame.
We ordered for NYE and food was amazing. Huge portions, tasty food and so reasonably priced. Will be back for sure.
Good food at a fair price. Yes its true that the staff and owner are rude -- especially over the phone -- and the place is a little dirty. Its a trade off. The place is busy for a reason and they know it. People are willing to sacrifice good customer service for the food. And so am I. Kind of like the Soup Nazi in Seinfeld.
Great value and delicious food.
Great value great taste
Terrible service, extremely dirty walls, floors, doors, windows so imagine inside. The guy charge us for drinks event we order a combo and half of the food are cold. Never back again!!!!
I love the food here! I ve been a patron for the past 8 or so years, my favourite menu item is their Greek Salad, they make it just the way I like it while I watch, I typically add a skewer of chicken to the salad. My husband likes the full dinner with traditional potatoes, rice and chicken. The chicken is always perfectly cooked, never dry and full of flavour. Don t judge this place because of its location- you ll be happy with the quality of the food. The staff always greet customers with a smile. Don t forget to like my review if you found it helpful.
Always amazing
Rude service. Gets less than one star that s for sure. Tried to order pick up over the phone and the man intentionally hung up on me.
Great quality and flavor.
Generally order food from this place for parties because its affordable and tastes good. The only reason I gave 3 stars is because the guy taking they orders is hard to understand and always in a rush. He comes off rude not to say that his intentions. The other reason is that they packed my food I ordered for 10 and got the sauce from the potatoes leaking out all over my clothes. I really dont think they took care to properly seal the aluminum tray. The place could use a good clean up and maintenance. Ill still order as theres nothing wrong with the food. Just some constructive criticism.
My lunch place to go to
Ingredients are fresh, chicken stick a bit on the small side. But overall tasty.
I dont have any complaints about their food but the owner is very rude. While I was there this week, two people walked out due to the way he was speaking to them. They were justified and I would been much angrier if I was them. Im very easy going but the way he spoke to them was unacceptable.
Its always fresh and tasty. The service is pretty good and the staff are friendly.
I ve been frequenting this restaurant for years but have decided I will no longer give them my business. As a long time customer I ve seen countless examples of the employee, whom I believe is the owner, show complete disregard for his patrons and never showing any desire to offer any semblance of customer service. I d excuse this behaviour and give him the benefit of the doubt excusing his actions or comments as being stressed or overwhelmed but that s not the case. This man is bitter and hate filled; it baffles me how he has the audacity to treat people in this manner while operating a business that requires customers to support it. Over time I ve heard many stories from family and friends of his egregious behaviour, I ve seen him yell and swear at teenagers, I ve seen him yell and argue with elderly patrons & of course every age group in between and its a common theme for this to be the extent of his verbal communication skills . I hadn t really had this issue too often until recently. It s like they ve given up and My family and I can no longer support this business. Recently their own website was down so I called the restaurant and placed my order then at the end I asked how much it costed for this one menu item, to which the owner told me to google the menu and call back and he hung up on me. I googled the menu again but the site was down I couldnt find the price so I called back and politely told him that I tried googling it but the website is down, in response to this he said I don t have time for this as if reciting a price I m going to pay him is too much for him to do and hung up on me again. I despised this interaction and I stayed away from the restaurant for the majority of COVID-19. Until recently. I called in today for two gyros. The man took my order and I came to pick it up 20 minutes later. Not only was my order not ready when I got there but he was only making me one gyro despite having ordered two. I informed him of this mistake and instead of making more meat for a second gyro he took half the meat off my initial gyro and slapped it down on the second. What kind of blatant disrespect are you displaying for your customers here? I hope this place goes out of business and a real Greek restaurant takes over except in a much better and less filthy location. Good luck operating this kind of business.
This place doesnt even deserve a one star. The owner is rude and rushes you off the phone, hangs up before you can place your order. The website states they open at 11:30 , wrong they open at 12. The staff do not wear masks and take your money and do not wash their hands after, Disgusting! I will not recommend this place to anyone! Definitely not following Covid requirements!!!! YOUR RESPONSE TO YOUR CUSTOMER REVIEWS SHOWS YOUR POOR CUSTOMER SERVICE!!! VERY UNPROFESSIONAL!!!
Great food! Always lots of leftovers to enjoy. Good value for your money. Definitely give them a try.
Food is great. Manners are not so great.
The meat is very nicely done . Just dont expect to get your order right. I ordered the salad w/o onions, hot peppers and olives. Yup, it came with all 3. It was supposed to have tzatziki, a basic part of a dinner for 4. That was missing entirely. They refuse basic service like ordering for a time lets say for 6:30, even if you pay in advance. Too bad, there is so much potential here.
The man preparing the food refused to wear a mask. When I asked that he take the mask off his chin and wear it, he refused saying that he was within regulations. Sorry, but not if you expect me to eat that food. I left.
The owner is disgusting. I don t think I need to explain. Just read all of the 1 star reviews.
I never usually write reviews but I just had to with my recent experience at this restaurant. I might save some others from eating at this restaurant. Unfortunately, my family and I have gotten take out from here a few times and like others, excused the owners horrible customer service because the food tasted good and is offered at a good price. The owner is rude on the phone and rushes you off. Absolutely no customer service. We went in the restaurant and before the food was even made or before we paid we asked if we could change something and his response was an abrupt, no. Too late. So we had time to stand and watch our food be prepared. During prep, he grabbed the debit terminal punched in numbers and then went back to rolling our pitas without washing his hands. This is the same debit terminal his customers all touch and he never attempted to wipe down (like others are doing with covid). His tables are all turned over and full of cobwebs. I dont understand how this place is so busy or still in business. We will definitely be returning to Astoria.
The food here is amazing! I have only had the dinner for four so far, but it is very delicious, especially for its price! I highly suggest you try the food here.
The food was ok and priced accordingly however the place was filthy as were there uniforms
Just called to place an order for take out and had a question. The person over the phone rudely told me they didn t have time to talk and hung up....
We came here half an hour after they opened, the door was unlocked and after we read the menu the cook told us he isnt opening up yet. Maybe in that case it would be wise to turn OFF the open sign, LOCK the door and change your opening hours from 3 pm to 4 pm. That way people dont waste their time.
Excellent
Great tasting food. Very affordable. We ordered catering for a birthday party and everyone loved it. Would highly recommend
The price is very reasonable but the quality of food is just ok. I ordered Chicken and it was kind of dry. The salad was fresh and very good. The pita break was not very fresh and kind of tough to chew on. Again expect a just a regular meal, dont expect gourmet food. The service is pretty fast and the portions are huge. The owner did replace my order due to a mistake and did not charge me extra for the calamari. That was very nice.
Disgusting. Ordered the Falafel with greek salad. Falafel were cold, old, and pretty sure he pulled them from the garbage. Called owner and refused to make a new one. Incredibly rude and doesnt care about his customers. Will never go back and would never recommend.
I had takeout from this restaurant numerous times and always had large orders and I tip well. I always joked around and spoke with the owner and never had a problem here. The last few times i found hair in my food so i got turned off and stopped going. It wasnt just in my food it was also in my guests . This happened on 3 separate occasions: once in my rice , once in my girlfriends poutine and the last time in my salad. The hairs were black and short which none of us have.. Clearly was turned off!!! I finally told the owner in a friendly way what my concerns were. He argued with me saying it was impossible. Told me that if i wasnt comfortable not to come back. It was his demeanor, the way he reacted and mistreated me when i told him, that was shocking and disgusting. I wasnt looking for a freebie but suggested they wear hair nets and try to be a little more careful since they work with food. I myself also run my own business and cant imagine reacting to my clients the way he did. My intent going in was to let him know so that it doesnt happen to others and suggested the hair net. His unprofessional rude response is disheartening considering we always got along well and disappointing to say the very least.
The interior can use a good paint job but the food is good, the owner and staff are nice and the prices are very fair. Ive had them cater food for a family gathering of 10 ppl and everything was perfect plus it was very affordable.
Tastier than any other Greek restaurant around including the big name ones
Really enjoyed the gyro from here
Gurban
Salads are good
Good hole in the wall Greek food. More for takeout. Place could use some TLC in the janitorial end of things..
Good price and quality.
Amazing Greek food its great
Epic take out!!
Surprisingly good food! Looks rough when you walk through the door but the prices are good and food is great.
Dirty
Has soon as we walked in we were confronted with attitude and ignorance from the counter help ,asked him not to put some topping on my bun he said to late so l said give me another bun will pay for extra one ,counter help said if you dont like it then just leave my restaurant rating is 0 out of 10 never go back
Messed my order up and they had a bad attitude
We ordered for a dinner party. The food was excellent, plentiful and enjoyed by all. Well done!
This place is a small Greek restaurant that youd miss if you walked by too fast. But youd be missing out! With lunch specials, and big salads, its really good food. I wouldnt call it super fancy, but the flavour and quantity makes up for it.
Good food and portions at a fair price.
Food was OK but nothing special. I had to wait 30 min for one wrap and it didn t help that the place smelled like dirty toilet water. Unsanitary af, I felt gross in there. They only had chicken, though they advertise they have gyro and pork. Disappointment, will never return.
Ordered the dinner for 6. Really enjoyed the food. Portions were good and price was fair. The potatoes were excellent!
I was going to post a review here for the bad service that I received from a restaurant that I previously enjoyed but after reading the way the owner responds to comments on here I am absolutely disgusted. That is NOT how you run a successful business. Customers have opinions, that s how businesses work. Either fix it or get over it.
Disgusting Resturant!! Found this in my salad (Maggots??) and the place looked extremely dirty!! Sri Lankan man who was making food was also extremely rude!!
Fantastic food and value for money
The best greek food.
I stood in line for 15 minutes without anybody looking at me or even acknowledging that I ll be served next. If you re looking for service go somewhere else
I have been a long time customer at this restaurant since they have opened, but it s time I leave a review after my last experience. I called last week at 6:45pm as I was heading home from work to place my regular family meal for 4 order. A gentleman picked up and said what do you want? So confused I asked was this the Greek restaurant? He said listen buddy I don t have time to waste what do you want... I asked for the family meal for 4 for pick up, he rudely replied that he didn t take orders over the phone and to come in if I want it and hung up on me. I showed up to the store 20 mins later and they were closed!? They close at 8:00pm and it was 7:10pm im Sorry but for coming to this restaurant more then 6 years and getting this? I will be looking at taking my $40 a week I spend somewhere else.
This restaurant has delicious food, the people there know what they are doing. I have eaten here atleast four times and everytime i left happy and satisfied.
Totally underrated. One of the best Greek places Ive been too. Fast too.
Good food, horrible service. Good for a quick inexpensive lunch
Price for quantity and taste is great. Our friends had their food for a party and we had to go back.
great.portions
Best food best prices
We tried to call ahead to place our order but was rudely told we had to come in, they were too busy to do this over the phone. I went in 5 min later and there was no one else in there. The staff was rude when I placed the order and again when their debit machine failed
EXCELLENT FOOD, PORTIONS & PRICE
Slow, slow and slow service!!! Can t believe how long it takes for a simple order of chicken wrap. Go across the street to Wendy s, it be fast service
Use to be one of my hidden favorites, but was very disappointed last night. Food was not as good as it use to be in flavor and value for your money. Restaurant wasnt the cleanest and employees cloths were filthy dirty. To top it of employee/owner had attitude with us. I will be finding a New hidden favorite sadly to say.
Owner is very rude, food doesn t compensate for that. I have been in a couple of times and am always shocked at his attitude... Response to your post: what made me repeat was I thought perhaps the person I dealt with the first time wasn t the owner, when I came back again it was the same person (who is in fact the owner) and he was being rude to the person ahead of me... so while I came in, I actually didn t place the second order. So many things that could have been said to my post, and instead a silly response as to why I repeat...good luck.