St-Hubert Express in Baie-Comeau

The food was cold, the tables were all dirty, I had to ask for the table to be cleaned to eat.

2 bones in my club , with my bread not toasted and cut all crooked. A success as a meal #not

The girl at the counter is really out of place, no smile, stupid as her two feet, the kitchen staff take the food with their hands without gloves, disgusting....what can I say about the ribs, impossible to eat that , they are charred and dry for me they have been in the stove for 2 days if not more and they tried to camouflage with sauce!!! the owner should come and see what is happening in his restaurant as soon as possible!!!

Worst service Ive had in a St Hubert, not very express wait 30min for a wrap, pot of disgusting sauce I wouldnt have given that to my dog

There is no longer the service and quality that I experienced before 2 years ago, it is still decreasing, on the other hand the rap was good

I have never been welcomed like this in a St-Hubert restaurant. Never! Arrived at the restaurant at 6:40 p.m. and learned that the restaurant closes at 7 p.m. I want to eat there and that clearly doesnt suit the existing employees. As I wait for my order, the manager walks past the customers talking to the employees, saying quite loudly that the restaurant closes at 7 p.m. Customers seem to feel like me, like a dog in a bowling game (out of place). A dish arrives and instead of being put on a plate, it is put in a box. I mention that it is for eating on site. The employee at the cash register asks the cook to put my meal on a plate and the latter says loudly enough for me to understand, with a contemptuous look: We close at 7 p.m.!. While I am a regular at St-Hubert restaurants, we usually let customers finish eating when the restaurant is closed while the employees are busy picking up. Here, you better be ready to leave when 7 p.m. arrives. Im not a resident of Baie-Comeau, Im in transit, I dont have other places to eat, especially when its almost 10 degrees outside. Closing at 7 p.m. is a bit unusual for a restaurant, especially of the caliber of St-Hubert. In short, no issue, but at the very least, can we respect customers a little and show a little flexibility? Otherwise, the least we could do would be to prevent the customer from feeling too much. Very disappointed with my experience, it is nothing like the usual experience of a St-Hubert where service, courtesy and smiles are there. Parking: Huge parking!

Worst delivery service. More than 1 hour 30 minutes of waiting. I dont recommend it at all. Every time we call for service we never get to speak to the branch directly!

Very slow service despite the number of employees. The plates remained under the warmers for more than 10 minutes before being served. From order to service 20 minutes passed.

Je vais évaluer seulement ce pour quoi lexpérience que jai eu. Il est vrai que je viens dune autre ville ou nos restaurants ont lhabitude de fermer leur porte, vers les 23 hrs ou minuit. Mais constater que ce St-Hub ferme à 20 hrs, jai été quelque peu déçu. Ça doit être tranquille dans cette ville pour en être rendu à fermer à 20 hrs.

With the new employees arriving from outside, a big improvement.

Good service.... served us even if o. Arriving at the last minute

1 in 10 chance, there are no veggie strips! The extra roll that I ask for, I never get it! Its the only place in Baie-comeau, what I never want! Its been a long time since Ive been there, I gave them a chance, and they disappointed me again. Vegetarian options: They offer veggie strips on the menu 1 in 10 chance, there are no veggie strips!

Perfect for a sul fly snack or a party with friends. As much alone as with two or three or even four... It s okay, we like it. Drop the team!

Best chicken in Baie Comeau, ultra fast service.

No soft drinks from fountains. Waited a long time at the counter before getting service. It s really more of the wonderful Quebec franchise and it shows!

Not to fast today

Second bad experience at this St-Hubert I placed an order for delivery at 6:05 p.m. at 6:50 p.m. I called back and was told that the order should arrive around 7:20 p.m. At 8:00 p.m. I ordered something else to eat because clearly they are not capable of delivering an order. As for the mayonnaise, nothing has changed, they only give 2 for free. St-Hubert is no longer what it used to be. I ordered a meal for $26 and I asked for 4 mayonnaises but I was told that they couldnt give me the 4 that I had to pay for 2, seriously with chicken and fries just 2 mayonnaises free for the amount of the invoice its a laugh at the world. Comment to your answer I have already contacted your customer experience department and they told me to ask for more, but that it was at the discretion of the branch to give them to me or not. Thank you for your automated response, we see that the satisfaction of your customers is important to you.

Simply delicious

Simply delicious

Very good restaurant

You changed the taste of the spice you put on your chicken, and its not as good as before. The sauce was not edible. We ordered 2 meals and both breasts were bland! Why are you changing a winning recipe? To save money??? From now on you have just lost 2 customers!

It was an order for the house.

1h15 wait at the drive-thru, 1 out of 2 meals cold

3 orders at Baie Comeau, one forgotten each time (dessert or Cesar salad). I have never been forgotten in other St Hubert

The Piri-Piri double leg dish was wonderful. The chicken shredded sublimely and the flavor was enhanced by cooking over what seemed to me like a wood fire. And the quicker I was served

Fast and courteous service. Clean premises. Several places available. Good value for money. Only negative point. Sometimes liquid soap is missing from the dispensers or there is an uncleaned table. But apart from that everything is correct.

Good service

Kid-friendliness: There are various childrens meals.

This was my first time for ribs. Personally, I dont recommend them. Also, there was no BBQ sauce in the sauce dispensers. Finally the sauce was diluted with water. Really not great!!!

Very disappointed with the Baie Comeau restaurant which never has a rising side in the evening and on several occasions I will no longer order it

Comment edit! Delivering old salads that are not so bad DO NOT RECOMMEND LE SAINT-HUBERT DE BAIE-COMEAU ONLY! I ordered a lunch at Saint-Hubert in Baie-Comeau for $40 and more, including $14.75 of traditional salad, the salads were brown, I called back to tell them that they had sent me salad to come by date, he sent me salad again, pass date, I called the Saint Hubert central office, he wanted to offer me a credit of $14.75 for the next time I order from them, they give you things that are expired Twice, he thinks we will recommend them, I asked for a refund, he told me that a manager was to call me back in a day or two maximum, he never called me back ! Their 4 24 oz salads and their 2 small expired salads ended up in the trash, I call it a steal of $14.75, their deadline is exceeded, there will be complaints, it will cost them a lot more $$$ than 14.75 $!!! It is completely unworthy of a Rotisserie Saint-Hubert to sell expired things to their customers!!! To respond to your response I have already called your number, I am told that the manager will call me back and no one will call me back! The Saint-Hubert headquarters in Montreal ended up calling me back a week and a half later, they wanted to offer me a $40 credit, I refused, I wanted them to reimburse me for my expired salads, they ended up refunded my $15! Could I never eat Saint-Hubert from (BAIE-COMEAU) At least the Centrale de Saint-Hubert in (Montreal) reimbursed me!

Hello, the restaurant is back to normal!! But this is correct for the customers, the dining room is reopened. I went to dinner Wednesday no straw for the liquor, is it a lack or more straws for the customers.

Very delicious chicken and ribs. If you like to eat something light, you can order the Bangkok salad, its sweet and sour sauce is exquisite. To improve the price a little, do not ask for refill drinks.

Small problem with my Caesar salad resolved without fuss by the manager. Excellent customer service

Order of $40+ for one person. 1. My order was for pickup at such and such a time. I show up 10 minutes early. Lost my order. It melts quickly, asking me what I want. 2. Arriving home, the garden salad is DISGUSTING with a viscous white-yellow liquid at the bottom. It stank of rotten vegetables and it wasnt vinaigrette (it comes in a separate packet anyway). It s simply DISGUSTING and quickly takes away your appetite.

VERY bad service from Abdou. Im surprised hes a manager or team leader. A complaint to the head office has just been made.

as per usual

Worst delivery service I have ever seen order at 5:12 p.m. and 2 hours later still nothing I call customer service the delivery man supposedly apologizes and is supposed to come and bring the order immediately, I call back 5 minutes later and what Apparently the delivery man came and called on my cell phone but no missed calls and no footprints in the snow in front of the door especially since I live at least 15 minutes from St Hubert advice take your car and go to the drive-thru I dont expect at all to receive a hot meal in touka update: ultimately I never received my order I clearly saw the delivery man walk past without stopping and even without turning around to come back, I think he or she smokes some really good ones or wanted to have a free lunch a nice waste of 2h30 of my time thank you st-hubert bay-comeau :)

Very dry chicken, way overcooked, difficult to chew,

Very good chicken hamburger but just flat as the varied plate is for takeaway. 40 min drive, the ingredients on the plate are good but Im sure it would be better hot

Steering wheel service not very good and waitress who is annoying...

My Caesar salad has no croutons, Im looking for the bacon bits with a magnifying glass, the chicken is dry, overcooked and theres a piece of staple in my plastic fork that hurt my tongue. Grrrrrrr!

Friday February 25, I was at the hotel with my husband for one night. We opted for this restaurant; not a good idea :-(. I called to place an order for pick-up but was told that we had to go to the drive-thru, which is what we did. The first mistake was that we gave us the wrong order Then we came back to the hotel to find there were no utensils and no mayonnaise (plus considering you dont even bother to put it in). in the club sandwich, I have that enough aberrant...) In addition, we had specified that we wanted mayonnaise so I tried to call the restaurant but it was a central appointment. The lady then answered me herself. called your restaurant and she came back and told me that you couldnt have the delivery person move to deliver just mayonnaise and utensils. I asked that the manager or owner call me to let her know. the situation and my discontent ; a club sandwich is not nearly dry, no mayo and a poutine is really difficult to eat without utensils. And, this kind of meal without napkins is really ordinary... We asked the hotel reception for utensils, fortunately. I was not expecting a return call from the manager the same evening since it was almost 8 p.m. (and I had specified this during my call to the central office). No, a simple return call to provide feedback on this deplorable situation would have been fine but... We are a week later, March 4 and... no return call. When I next visit in mid-March, I will no longer order from you.

I ordered two choices of rottisseur with the Caesar salad. I didnt get a slice of Caesar salad. I called back 3 times because its been 4 hours since I called the first time and I never got my salad. Crosseur osti

Fast service THANKS

When you order things are often missing, its half cooked and its so expensive, I dont recommend it.

Error above Error in orders, services left wanting Employee who doesnt seem to want to be there

Endless drive-thru service, more than 44 minutes of waiting.

I am a former employee of the company and I even took the Master Rotisseur course in Quebec. Here at this branch my plate was served with DRY and COLD skewers. No bbq sauce (which is obligatory on the plate) and my rice was also cold. My coleslaw was VERY CLEARLY from the day before and this is unacceptable given the rules in force at St Hubert. The presentation of my plate (excuse my language) was DISGUSTING and worthy of a roadside potato shack. I do not recommend this restaurant at all until an inspector from the company comes by and I call Quebec this evening to warn them of the situation which is LAZY. Respect the companys standards, the message is clear

Almost 25 minutes to receive my order. Not so express

We ordered for 10 people, after an hour and a quarter of waiting we called back and were told that they canceled the order because there were no more ribs left and also no more chicken. Very bad service, I do not recommend.

Too expensive

Super fast and always service with a smile.

OK for chicken

Well, an ordinary St-Hubert. Very average food, 30 minutes you wait for such a small order for one person. And mistakes here and there

Fast and courteous service

The chicken was dry

Its not a good restaurant. An order for 2 people and 2 errors in the order. 32 minutes of waiting at 5 p.m. with only 6 customers at the counter. Very small chicken and not roasted enough. Ah yes; 8 employees behind the counter.

Seriously made a real joke, I go there on a Tuesday after work, 4 cars in front of me I place my order 20-25 minutes later another 4 cars nothing is moving forward ok bye. 2 weeks later I say to myself well forget everything people say try again, a Saturday evening around 6:30 no car not too many people inside good Im alone well about twenty minutes of waiting and damn the piri sauce -piri with fried chicken would have been good when the chicken arrives at home undercooked and no piri sauce and we are talking about a plate of $25 for 3 pieces. It s okay, you win, I give up.

Excellent service great meal

Good but the drinks are very expensive. Ex: 3 pieces of fried chicken $18.00 with juice + tax $28.00

Just good...

Good food, good service, nice dining room.

Never fresh and never what you want. Restaurant to AVOID.

Excellent thank you

Very disappointed with the service! On a Sunday lunchtime, only 2 people behind the counter to manage the counter, the kitchen and the drive-thru! Plan to wait at least 30 minutes inside before being answered!! The administration clearly doesnt know how to manage a restaurant in the middle of dinner time!

Very poor service; Their oven is broken and they continue to take orders and notify us of coming to the cash register to offer us other things. This is not the first time we have been poorly served. When the Vézina family had a St-Hubert restaurant in Baie-Comeau, they served their customers with professionalism. This is no longer the case today

Bad service, deplorable hygiene conditions... in short, I do not recommend this restaurant under any circumstances

Long delivery time

The waitress served me a club burger without fries, sauce and not the salad requested. I couldnt believe it

Very bad service, always missing something when ordering and the delay is terrible.

Pleasant staff members.

Very good and the service is quite fast

Good food, but so long!

Very good.... But a little long for the service

Very fast and courteous service

Certain employees should think that they work in the public sector... We arrived by bus and a cashier thought she would finish early.... she was not very pleasant. She sulked behind her pandemic mask while responding dryly and stupidly. ...

Good meal. Very slow service due to lack of staff. Table not cleaned but cleaning product available, we did it ourselves.

Delivery not available in the Saint-Georges area of Baie-Comeau

It lacks Love.

Fast service

Very good

Nous venons pour commander et il ny avait plus de poitrines ni de cuisses de poulet . Très très très ordinaire nous sommes dans un restaurant de poulet ou non? Cest inacceptable. Il faudrait que les chaînes de restaurants arrêtent de dire quils sont désolés et apportent les correctifs nécessaires pour un service à la clientèle de BASE

Excellent piri piri chicken meal, the salad goes without comment because it is still delicious

Good fast service

Still so good...

Correct

Good, but very slow for service, Lack of service, and the employees have difficulty smiling at you, these long and very disappointed with the quality of food

Alone in the restaurant, 20 min wait for a salad. Wow

Great service!

Extremely long service! Not really express like Saint-Hubert.

Yesterday I went to order take-out, I noticed that one of the people who prepared the plates (three young people of color) was taking the chicken with his hands after touching other things and touching his face. No gloves, no fork, they ask us to put on a mask but you dont pay attention to sanitation. Just be careful because I find it disgusting. Just that the service was ok.

Thanks again for the locked doors at 7:20 p.m. when it is clearly indicated closing at 8:00 p.m....the fear of ending up after 8 p.m., friends??

super slow service, mixed orders, had to return several times to get the complete order

The food is not good and its cold

The Bangkok salad is not bad when taken badly on the road

Good and fast service!!!

Very long wait in a covid-19 atmosphere. Dinner as a couple from August 21, 2020 upon the return of Manic-5. We were able to eat inside after a very long wait in single line to place our order because there was no table service. The team in place did everything possible to provide the best service possible but the fact remains that this covid-19 context made their task demanding and stressful to take and issue orders as quickly as possible. There werent many restaurants open for indoor dining in this part of town. My wife went for a dark meat club sandwich for $12.25 while I opted for a thigh for $10.50 for a total of $26.16 with taxes. Molanie, probably Mélanie I suppose, took our order. We had a traditional salad and a creamy one for each. It was water as a drink. We offer you 10 photos. An average dinner with the viral context which certainly didnt help the cause. Review written on October 21, 2020 in Salaberry de Valleyfield, Quebec, Canada.

Very good meal.

Super good yummm

Good, clean service and always well served

Excellent

Not as good as usual

Well received, great staff

It was good

Excellent!

Service leaves something to be desired

Standard

Quick menu tastes good without being too fast food

I just passed in front and it smelled good in criss

Hot sauce

Delivery takes over an hour. The benches are too narrow. But in general the chicken is delicious. It has already happened to me that the chicken is not cooked enough.

Alright. We find St hub everywhere

No hygiene, no wearing of gloves and it was terribly long and there were no other customers. Last visit.

Stupid cashier, its been a while since Ive been served like that.

A smile was missing

Too long wait on a Sunday at 6:30 p.m. it took at least 20 minutes waiting for a take out

Not express at all, the girl isnt even capable of taking more than one order at a time, a real joke...

There was no chicken left...

Good service

Clean, good and reasonable price

35 minutes to have an ordinary breast, I dont call that express!!!

2 different deliveries First time st-hub poutine at $15 filled Second time super dry chicken leg which must have been made yesterday wow