447 Cundles Rd E, Barrie, ON L4M 0J7, Canada
****Restaurant hours may differ from what is listed. Please call for the most up to date hours and for reservations.**** Boston Pizza is Canada's No. 1 casual dining brand serving delicious menu items such as gourmet pizzas and pastas, juicy burgers and our famous BP wings available for delivery or take out. Boston Pizza restaurants feature a sports bar as well as take-out and delivery options, making it a casual dining experience perfect for family, team and group outings of all ages. We have a wide range of options for your dining needs, choose from vegetarian, gluten-free, and kid's options. With over 380 locations, there's a Boston Pizza near you. Gather 'round at Boston Pizza.
Food was very expensive. The food was cold. My cheese ravioli was dry not enough sauce. Husband had chicken tender combo $20.00 and it was terrible. My meatballs were dry and tasteless. The order was $65.00 and the last time they get my business. The 1 star is because you have to give it something.
My daughter decided to have a girls lunch date for her 11th birthday. She decided to pick Boston Pizza! I’d like to say thank you to this location and especially the waitress that turned into the host of the party! While being very busy she had the time to compliment the girls and pay attention to the birthday girl on every pass by! Boston pizza thanks my daughter had the best birthday EVER!
My wife and I went to Boston Pizza on Cundles for a quick bite to eat. We were in a bit of a rush and when we saw how steady the restaurant was we were initially concerned we wouldn’t have enough time. However even with a busy dining room & low staff, the servers and managers went above and beyond to make sure we were taken care of in a timely manner. Cait and Hailey were incredibly friendly and respectful. Thank you again for the amazing service!
Pretty good location with good food and a lovely atmosphere. We received slow service, and a few items from our order were missed, so we ended up waiting quite a bit. We tried Meateor Pizza, Dill Chicken Bowl, Kids Meals Spaghetti and Meatballs, and everything was decent. They did have a "kids eat free" promotion going on for September, so that was a nice surprise. Overall, Okay 👍
Went for dine in with family. Spent 90+ $ . Not worth it. Service sucks big time. The food was okay. Creamy veg pasta was good. Wings could have been better. No gar par sauce option was a huge disappointment. But disappointment did not stop there. Staff at door was very robotic. Our server was finding it hard to conceal her displeasure at serving ( non white) family. She was outright rude, made b face when I was ordering food and answered questions like she wasn't getting paid to work there. Her occasional smile was more fake than redbull's wings. This was the last trip I ever made to this location. For example . Boston pizza at Niagara- staff attends you very well. This one in Barrie is a joke. Hire better people if you like customers coming back.
Very disappointed in the order I received from Boston Pizza Barrie North last evening. I ordered a Boston sized bandera bread and received an individual size. I contacted the restaurant directly where I was put on hold and then they confirmed they indeed gave the wrong size. They told me I could pick another one up, but I told them I could not, hence why I placed my order via skip. They told me to contact skip the dishes, where I spent almost an hour on hold, only to get back 50% of the large sized Bandera bread. I also paid $23.59 for seven cheese ravioli, and received a very small portion (see photos). I am disappointed that Boston Pizza clearly did not care about packing my order correctly and giving very small portions for the amount you pay. I will not be ordering from this location or visiting in future after this experience.
First time going to a Boston Pizza in years and man was it a disappointment. The floors were disgusting, looking like they had not been cleaned in many days. They took nearly 20 minutes to acknowledge our table and ask for drinks, which the one drink was served with floating things in it. We were told it was the end of the bib and the replacement was better as they replaced the bib, but even that took quite a long time. Our server barely came to our table to check on us or ask about drink refills. Wasn't worth complaining to management about, because really a free coupon is not what we were after. The food itself was fairly okay, the new mac and cheese pretty decent. Not enough to make up for the atmosphere and service though. We simply paid our bill (with a minimal tip) and left. However none of us will be back after that, nor do we ever recommend it.
It's visits like these that are making Boston Pizza our favourite place no matter which location. This franchise is being run well. The service was prompt, responsive and friendly. The food was served hot and fresh. The kids menu portions are stellar. We love just getting a bunch of different pizzas and splitting them.
Ann G was fantastic! Will definitely return for her beautiful singing voice
This place had fantastic service. The food was incredible. I will definitely go back. Barrie has two Boston Pizzas; definitely go to this one.
Have always had great experiences at this location.
Cassidy service was second to none including chasing me out in the parking lot because i left my glasses behind
Good food, good prices, and a wide variety menu. Comfortable feeling.
The food was cold, the service was nonexistent and the men s washroom was dirty and the urinals were overflowing.
Dustyn with a y was great
Had such a nice time here, had great service from Dustyn who was constantly checking in on us and taking good care of us! 10/10 experience will come back!
And it was quiet to chat.
Often come here on Thursdays for lunch. The service is quick/friendly and Dana was/is great! I find that sometimes they are a bit understaffed. Overall a great experience every time I am here.
Thought kids eat for free, sounds great! 1 kid 1 adult still costs $38 for basic food I should have just made at home Such a shame, the waitresses were lovely! Food : 1/5 |
There was a significant amount of cheese, well worth the price.
Staff is friendly and pizza was received nice and hot. Had stopped at drive through and they had a menu for reference and gave recommendations.
Always a great time , fresh beer
Before entering and even ordering, I asked if it was possible to watch the Canada vs. Chile match. They said yes. I ordered food, had dinner, and as soon as I paid, they changed the TV to a UFC event because they said they had paid for it. Terrible service! I will never visit this place again!!
One of the cleanest, friendliest places Ive been in a while. Went back the next week.
Kids had great lunch options. Enjoyed their ribs, it falls off the bone... Food
I took my daughter and grandkids for lunch. The pizza was as good as usual. Boston Pizza is one of my go to restaurants. I cant visit as often as I would like thanks to inflation.
I recently had a very disappointing experience at Boston Pizza. The bartender was visibly annoyed that we were sitting at our table for a while. He made no effort to hide his irritation and even passed rude comments about us within earshot. This kind of behavior is completely unacceptable and ruined what should have been an enjoyable meal. I expected much better service and will not be returning.
I recently went to Boston Pizza, and it was a really unpleasant experience. The fact that we stayed at our table for a long time clearly irritated the server. He didnt try to hide his annoyance, and he even made hurtful remarks about us to anyone who could hear. This kind of behaviour spoiled the otherwise nice meal and is very inappropriate. I wont be coming back because I expected much better service.
My recent visit to Boston Pizza was extremely disappointing. The bartender was clearly frustrated that we were staying at our table for an extended time. He didnt bother to conceal his annoyance and even made unpleasant remarks about us that we could hear. This behavior is totally unprofessional and spoiled our dining experience. I expected much better service and won t be coming back.
The worst customer service ever experience had! It is not our problem if you had a bad day.
I recently had a very disappointing experience at Boston Pizza. The customer service was incredibly rude, and the staff acted strangely over the tip. They even made vulgar comments about me and my friends, which is completely unacceptable. This behavior ruined what should have been an enjoyable meal, and I expected much better. I will not be returning.
All I have to say is I ll never be back again.
We came in around 3pm. The service is fast and we didnt wait long for the food. Onion rings drizzed with sriracha and with dill dip is a must try.
Pretty mediocre food for the price. Jalapeño dip was the best thing we had. Wings were gross my daughter didnt eat them. My club was okay My husbands perogy pizza was gross he didnt eat it. Ceasar salad was okay as well. My son will literally eat grass so his opinion on his burger was good. No body was able to seat us we stood around for 5 minutes and seated our selves . Food took awhile for not having anyone else really there. Maybe 2 other tables . Drinks were done for a solid 20 minutes before we got a refill. Bill took forever to obtain . For the 105$ bill I wouldve expected the food to be less disappointing and the service to be better.
Stopped in for a quick late dinner with coworkers. I had the honey dill chicken Sammy. It was hot, fresh and bland. Like really bland. Service was great for late at night. Coworkers had pizza / pirogi and sweet italian and said it was good. Guess I should have ordered pizza at the pizza place right? It was 21 after taxes and probably could have gotten better at Chick Fil A for 1/2 the money. We sat on the Bar side and it was - well - the bar side. Some sports channels on and that s it.
Nice place. Foods good. Staff is good. No complaints
Servers shift was done she left and said that someone else would take care of us. Haven t seen another server since they left. They took our order never delivered cutlery or condiments and we had to find someone to bring us some. Very unfortunate.
Every time I visit this location, I am left disappointed. Tonight, we spent the end of the first period and all of the second of the Leafs game without any interaction from the server. No one checked in on us, no one asked to refill our drinks. It wasnt crazy busy either, and the manager wasnt stepping in either, despite being visible. I had to flag down our server to get our bill and the machine and during this time, our table still hadnt been cleared. The food was just subpar, but the bill was still expensive -- and on top of that, they expect a tip! We were absolutely disappointed by this experience and our past experiences at this location. Its obviously not a one off, but rather a consistent factor. Hopefully this isnt many peoples experience, but it is still something that needs to be mentioned. Im not saying this is true for all BPs, but rather this location specifically.
I ordered chicken Quesadillas l Literally had no chicken or sauce I told the waitress apologizing Im paying for flat bread, I shouldve taken a picture. Waitress was wonderful, BTW. I must say my friends meal was really good ? I was hungry! They gave me fries with watery gravy. Side order free anyways I will never go back, my friend can. Good bye
Wings and pizza!!! Recommended!!!
Sadly the place was almost empty... Yet it took 15 minutes for the waitress to make her ready over to us. Its a shame because the food is very good... This is the second time weve been extremely disappointed in the service.
staff and management is a 10/10 a super positive atmosphere. i would recommend this location to everyone!!!
Relaxing Kid-friendliness: Fun Wheelchair accessibility: No problems going there
Vegetarian options: They have great vegan cheese. I had it on pizza. Dietary restrictions: They have the best gluten free pizza I have ever had. You cannot tell it is GF.
Ordered a pepperoni pizza and Caesar salad. The pizza is not good, and what takes a potential 3 star down to a 2 star is the pricing. We could not believe how expensive Boston pizza has become! Do not recommend, lots of other food options in the area.
Excellent and service and food.
Over cooked mushy unseasoned pasta. Meatballs heated in microwave some piping hot others cold.
Had a problem there last time I was in but they totally redeemed themselves but went a little over the top but thats better then the other way
The pizza was delicious and the service even better!
The waitress lied about the wings being fried. They were as no different from Little Caesars. Won t go back ever again
Service was great, food was delicious, and we didnt wait long for anything
Our waitress was amazing. She was kind and funny and even gave us more time to work out what we wanted to eat. Thank you to her for everything Food
Incorrect opening hours listed
Love it! Here my go-to spot for family dinners and team events.
Great Parmasan Shrimp Pasta. No toilet paper in stall in Ladies washroom.
Went for dinner, good experience could be better if lady would be a bit more polite and wouldn t ignore us. It was not at all busy, took forever to take our order and was not even paying attention. Customer service needs to taught please. Overall food okay.
I loved that our server clued into that it was a first date and left us alone. You rock!!
Pretty generic experience. We did have line slugs in our pitcher, that was perfectly disgusting. We were not even comped on the pitcher, loved that! Food
Great atmosphere, great service, and amazing food. I love the staff they make you feel very welcome
Dinner was great. Our server Dana was wonderful and her support staff was Aldo. Friendly bunch. Will Definitely return again.
We went at Valentine s day, it was a line up but we got served quite quickly. Great decorations, responsible and respectful staff and best of all the heart shape Deluxe Pizza really made our night.
Food is always good and not too busy. Cozy atmosphere.
Service was good. Quality of food is major issue. Had carnivore pasta dish. Was shocked at the cheap, tasteless quality of ingredients. I feed my pets better quality meat. Honestly stay home and open a jar of sauce. More flavour
Good food. Good service. Good atmosphere
Placed an order online for pick up and the individual in line in front of me was a courier to pick up an order, but he didn t have a thermal bag. Hats off to this location for refusing to hand over an order to a delivery driver that didn t have a thermal bag! It shows that this restaurant values food quality to give their customers the best experience whether they are dining in or eating at home. Keep up the good work!
Got there at 930 on a Friday wanted to take the girlfriend out for dinner as we both like Boston pizza. We waited 10 mins to be seated the restaurant was dead and they said there were shutting down the dinning side so now we had to eat on the bar side with the speakers so loud we couldnt hear each other. With waiting 10 mins to be seated and that I dont think I will ever go to this one again food was slow to come out. I have been to many Boston pizzas and this one is by far the worst. Maybe it was the day or the staff but it was not a very pleasant experience.
Went before the movies, Fast service. Great place, Staff were amazing
My husband and I were in the restaurant at approximately 4pm-4:30ish on April 17th, 2023 and all we heard was screaming from the back of the restaurant by one of the employees. This was a very unprofessional thing to do while diners were in the restaurant trying to enjoy a nice meal. While the food was great, the level of professionalism and atmosphere was not. I really hope this was not a manager or owner doing so as this is not how you treat employees. Do better Boston Pizza!!!!
This was my first cheat meal in months. The server was amazing and the food was delicious. Highly recommend.
Good service
Very slow service Food standards were not as good as other locations of boston bites
Worst experience with courier drivers
I spend a lot of my lunch hours here. The server Cassidy is always so friendly and helpful. Good always tastes great and is fast to come out!
Took my son for lunch. No kids menu or coloring page was given. We didnt even get cutlery. We had pizza so it wasnt needed. And first time nobody asked if the food was good after the minute or so. Food was good.Ill still return. Hopefully better experience next time.
First timer there and lovvveedd it.. Pizza and garlic fries.. bit expensive though Food : 5/5
Quick service.
Boston pizza is a casual place for lunch or dinner; however, I ve had a handful of poor experiences from this specific location. I went yesterday for Father s Day and had a short black hair in my sandwich, the ceasars were way too salty, and the fries were soggy and lacked any flavour. In addition, the app plates they brought over were dirty and unusable. The only reason why I m giving a 3 star and not a 2 is because staff are friendly.
Ok but still overpriced for mediocre food.
It is a family bar with good food and many screens to watch your favorite sport. If you dont see a particular program on the screens, you can ask the waitress and the manager authorizes them to show you the programming.
Hawaiian pizza ,chicken sandwich and a childs chicken fingers with dessert excellent. Our waitress Dana was very ,very good.
Garage service. Worst place ever.
Girl shawna was very rude and had very bad behavior.
awesome as always . our 5 year old granddaughter loves the pizza
I went during a Monday to catch-up with a buddy. I was impressed that they offered halal options. I ordered Honey Chicken Power Bowl and a Mediterranean Pizza. Both were yummy. Edit: the halal chicken can only be offered as a grilled item and I found the meat a bit underwhelming. I believe either the texture or method of cooking is off. I liked the grilled tomatoes with greens on the power bowl. The hot and cold style worked well together. I didnt notice any quinoa on my bowl so that was disappointing and the brown rice serving was small. Nonetheless, the bowl was delicious. The pizza was decent but thin crust would have been ideal. Im sure you can customize that option. I ended it with poonokie dessert which is a soft carmelized cookie with vanilla ice cream. It was indulging but fortunately I split it with my friend. Very nice way to end the night. The service was good too and our server was friendly and kind. I am definitely going back to try other pastas and pizza combos. Might even try the wings. Vegetarian options: Had leaf symbols in their menu Dietary restrictions: Offered halal options
Small items: service was really slow, we barely got water after asking twice, once it came the water (or the glass) has dirt of some sort, the cup for the tea was dirty, Pepsi was flat Big items: the pizza when ordered was missing a key topping, the chicken substitute on the pizza was just dropped on top, plain, looked it was boiled and threw it on top of the dish, same for the chicken in the spicy chicken Mac and cheese, If your going for the halal option at BP, not worth it. Possibly the worst $50 on food
Went with family food was delicious & server was wonderful!
Customer service was not up to the mark. Our server didn t even pay attention to what we ordered. She was being sassy and rude.
Flavorless pizza and wings from Barrie location at Cundles. Have had same order in Orillia and was excellant. Waste of money.
Cassidy was lovely! Thank you for the service
We were here for a late lunch on Friday. Our server was nice and prompt. She told us about the latest store promotion with kids eat free . And refill on the drink was quick. Food was fresh. We like how the pizza crust has right amount of crisp. Spaghetti and meatball was OK. Overall we had a good experience and my son finished his plate.
Went as a group of friends. The waitress was extremely great. She brought refills without prompting and she was very skillful in handling all the different requests. Good job
Katie was a fantastic server!
It seems like its getting a little old. Food was fine but nothing to write home about. It was a Tuesday but very quiet. Service wasnt great but it was ok at best.
We took my elderly mother for lunch today. Dropped her off at the front door with my partner as she has mobility issues and the waitress/hostess promptly opened the doors to help her. Service was great food was great. Thank you Cassie for making our visit very enjoyable.
Always great food, especially the cactus cut potatoes, puzza and wings!
Ok
Shrimp Alfredo was delicious!! Bartender/Server Shauna was so friendly and attentive. Before we finished our drinks, she came by asking if we wanted a new one. Manager Nicole came by our table. Also, very friendly. They all seemed so happy to have our business. We went into BP since St. Louis was closed during the day yesterday. We ll definitely be back!
The service here is phenomenal. They always treat us, friends, and my kids super well. And love the Memphis chicken sandwich!
We went to celebrate my daughters birthday with her friends. The ladies were amazing providing everything we need.
Good food and good service
Always a nice meal, quiet. And with the deals for children eating free with a purchase. Done deal!
I dont like the pizza, but the wings are amazing
The servers were so friendly and pleasant. There was a magician visiting tables; he was fantastic! My kid loved him. Apparently, he is there every Thursday night. Highly recommend!
Ordered uber eats No napkins No cutlery No Parmesan Cheese Faulty order
Mushroon pasta dish was unseasoned the dish had very little flavor, Gluten free pizzas & kids size pizza served here...kids plate were hot to the touch.
Great experience great staff and a great Manager food was awesome and was fast service. Great time with my daughter and no cut off time for children so could really enjoy a night with my daughter
Waste of my money. I tried delivery and received burnt salmon and was also extremely salty. I could only eat couple of spoons. I had to throw it away. Very bad service.
Chicken was very rubbery for the sandwich, as were the wings. The server seemed inexperienced as she didnt notice or comment that food was barely eaten and forgot the sundae for the kids meal. She also took a long time for most actions in a slow period of the day. Im not sure if I would give this location another shot
Serving fast dont expect it
I took pizza during my last visit and I dint like it much, it was like ok ok
Went with my son for Fathers day great service and great food waitress was amazing thx to all staff
Perfect patio!
went with a friend, food was great, drinks were good, but the tables were really sticky.
Good customer service friendly staff good tasty quality pizza and wings clean environment.
Loved it..will be back again. Vegetarian options: Choices for the discerning diet watcher. Parking: Great parking for all. Even wheelchair access Kid-friendliness: Good kids menu selections. Wheelchair accessibility: Parking. Entrance. Patios..washrooms all good.
We had an amazing time at Boston Pizza. The good was delicious and exactly how we ordered it. Our waitress was brilliant. It was her first shift and Gillian nailed it! She was courteous, asked all the right questions, gave us space yo enjoy our meal, but made sure we wanted for nothing. She is kind, full of smiles, and made my kids so happy. Excellent meal, even better service!
Nice and clean
Ordered Mediterranean Pizza, spinach & mushroom with fries and drinks. Great experience
The staff was amazing and went above and beyond. Kudos
Only bar in the area that doesn t make me feel like I m in an episode of Cheers instead of How I Met Your Mother. Amazing staff and clientele to talk to
Excellent food quality but the staff make it even better, calamari app is the winner
Amazing customer service, managent was exceptional
Perogi pizza is definitely spicier than it used to be. Be warned! Glad i ate some of the bandera bread first cause the spice took me by surprise.
Great, great food in such a lovely, pleasant atmosphere on a Sunday afternoon...made my day!!
Friendly staff. Their tacos are good.
Terrible experience. Ordered wings, that were ice cold, hard fries, soggy Thai chicken wrap, missing mashed potatoes, and rock hard chicken sandwich. Will not be ordering lunch from them again. 0/10
Amazing friendly staff and food was perfect. Had the spicy perogi pizza and hit the spot. Would recommend for quick lunch or dinner.
Joey was a lovely server, made the experience great!! She had a great attitude and helped when something went wrong with one of our meals.
Good food, sad that they are short staffed.
Our server maddie (dont know if thats how she spells it) was absolutely extraordinary. She was the best server I ever had. And the food was absolutely delicious. Will always come back to this location.
Terrible service and the French Onion Soup didn t have cheese on it. Took forever to be served and get the cheque.
Always good. And the always have the UFC
Great service , food is always on point . Glad to be a regular
The Cheese Ravioli is my new Fave!!
Never a bad experience here. Great food selection, fantastic service. The galaxy fishbowl is out of this world. Lol Parking: Large parking lot, lots of spots close by. Wheelchair accessibility: It is accessible for entry, not sure what seating is available though.
Good place clean and fast service
Great place to watch sports
First time in Barrie. Very nice,clean recommend this place . Will be going back
Staff was great. I had the beef dip. They serve the beef dip with a tiny container of au jus maybe a bigger container. The problem is is the container is so small. You cant get the sandwich in the au jus or the dip if you will. Had fries and was second guessing my fries as I was ordering it. They do regret ordering the fries. The fries were cold. Maybe would have liked a salad Price of the meal for two of us was $70 as well. Worth the money
Great Service and Great Food considering we (about 20 of us) showed up at 9pm with no reservations. Stay for 4 hours. Staff were nothing but Professional. Thank You Again.
Kaitlyn was absolutely lovely. Her service was great. Will definitely come back because of her.