Old Town Cl, Beaconsfield HP9 1LX, United Kingdom
We have dined here multiple times over the years and never had a bad experience until last night. We were sat at our tables with menus which were very disappointing as usually there is a wide choice but this was very poor. After 20 minutes, the staff asked if we'd like any drinks, we had to ask for the cocktail/wine list. We placed our order and 20 minutes later 1 drink arrived, along with our nibbles and our starters. We asked several times for the other drinks, 2 of us ordered the same cocktail and they were different. The bread with my terrine was nothing short of disgusting, glad we ordered the 'artisan' breads as this made it more palatable. Our mains arrived, we asked for a different sauce with our steak which never arrived, we ordered more drinks which took way too long to appear and when they did they gave us very hot water glasses. We decided not to have dessert and instead asked for the bill, which arrived in record time, unlike the drinks! We disputed the bill, the £45 "delivery fee", the terrine and sauce were also removed. We then went onto the terrace for drinks and again, the service was shocking, waiting 45 minutes in total to get drinks. We will not be returning ever. This is such a shame as we've had nothing but brilliant service and food here. Every table in our section of the restaurant complained, so it wasn't just a one-off or us being difficult. When you're paying £17 for a cocktail, you expect something special and it wasn't. We joked that we should have gone to 'Spoons' and I think we'd of had a more positive experience there than here. Crazy Bear, you've lost it, you were great and now you're very expensive and extremely disappointing.
Exceptional experience at The Crazy Bear Beaconsfield! Impeccable service, exquisite cuisine, and a lavish ambiance that surpasses all expectations. Every detail was perfection, making our stay truly memorable. Can't wait to return!
I visited the Crazy Bear Hotel in Beaconsfield with my husband for a meal and was blown away by the experience! The staff were great, really knew their stuff when it came to recommending dishes. Loved the unique decor – it is an incredible building. Toilets were a little hard to find, but are stunning! The drinks were absolutely spot-on to our taste. And the steak, oh the steak! Cooked exactly how I like it, simply perfection. We will definitely be back.
Food is really plain with pretty much only one person actually helping and serving. Totally over priced for what you get.