Dairy Queen Grill & Chill in Belleville

I was gunna get some ice cream but the doors are locked at 10 pm when it says it s open at 11 pm I am very disappointed I just wanted to get my Carmel ice cream sundae

Wheelchair accessibility: Yes It does Food

The flamethrower was so good.

Very friendly staff, service was quick and the food was hot and fresh! Parking: Empty lot behind the store. Food : 5/5 |

Good blizzard, good enough service

Had to wait quite a while but ended up with the chicken burger ever. Hot and crispy.

I don t think I ve ever had worse service in my life, the server was so outrageously rude.

Me and my mum went out to eat here and we had ordered like 2 burgers 2 ice creems and some chicken, we came up short about $2.65 so my mom suggested taking off an ice cream to lower the price because we only had two $20 bills on us at the time she took it off and we went to sit down to eat, I see the same girl employee about 19 that took off the ice cream on the till for us come up to our table with an ice cream in her hand and she had said that she covered it with her tips she had made that day and that it was on me my little brother injoyed it alot, its nice to know that theres still some decent people out there in the world.

I love their strawberry cheesecake. Sometimes hard to redeem offer, as staff have so much confusion.

Love score blizzards!!!! Needs to be open longer on special occasions like Canada Day! Also, when paying at drive through with the window, the girl was sitting in a pitch black room it was weird, lol

Excellent customer service and the blizzards were great

I give 3 stars for the cuisine because it is not an artisanal creamery but it does the job, the ice cream is correct (its Dairy Queen), the service was very good and fast, there is no Special atmosphere, a little music and thats it.

Typical Dairy Queen. How can you not like the treats here?

Yummy

Went for a small sundae

the drive thru moves fairly quickly ... with the Blizzards being almost 10.00 now we have had to curtail our visits to once a month, but they are delicious

Fast service.

Good place to dine

Love love love!

The blizzards will never change. Pay for extra toppings doesn t matter your strawberry cheesecake blizzard will still be jammed at the top , and half way to bottom full of white vanilla. I have complained, asked nicely, it doesn t matter. If you continue to come here just be ready to pay 6-10$ for a blizzard that is never up to par.

The belleville location is very dirty from the front entrance to the dining area and tables Most of the staff are ignorant They dont smile They take forever to serve the customers

Not sure if it s just Dairy Queen suppliers but they don t have any strawberries in the strawberry Sundaes anymore very disappointing. I don t think I ll go back anymore. Food

Well where to start the staff is terrible they often mess up the order Nd worst of all ive watched them call police on paying guests in order to make space for more guests before a person has even finished their meal . The garbage is usually thrown around outside the homeless is often going through their greece trap thing in the parking lot. Ive seen many people walk in and steal cakes from their freezer another time i watched a female go in the bathroom and clean it for them as some jerk put poop on the bathroom walls after she cleaned what she could for them she alerted staff to tell them what she had to deal with and tried to help them with and they banned her from property it was so sad to see. This place is in such a terrible location theirs so theirs none stop traffic build up on the main rode and the back rode causes so many people to get hurt as cars use it to cut threw so they can avoid the line. Homeless use it as a dealing spot in the night and day. Also during the cold weather at night u can see them all over the driveway and main rode cutting accross to get to warming room not a place to take kids thats forsure in the cold or in the warmth.. its way over priced as well Parking: Awful parking lot the garbage is usually spread accross between the drug dealer directly beside the business and the one accross the road parking can be dangerous due to the glass left behind parking spots taken up to deal with and the drive threw connected to the main way the road is highly busy and not many places to park safely or to even just use the drive threw Kid-friendliness: Its not theirs to many addicts around not to mention theirs a dealer directly beside and accross the street. So theirs alot they are witness to Its a very busy road way as well so not really safe to go to and from the homeless and drug users often use the indoor and outdoor sitting area needless to say its not safe or sanitary

Bad customer service ever

We went through the drive thru and ordered a peanut buster parfait and a hamburger patty for our dog A Late night order The service was great! But let me say, what the hell happened to the chocolate taste in the chocolate fudge for the peanut buster parfait??? Can t even taste the chocolate anymore, what is going on?

Daniel Jamieson at Dairy Queen provided exceptional service during my recent visit. His friendly demeanour and attention to detail made the experience enjoyable. Daniels professionalism and positive attitude truly stood out, making my visit memorable. I highly recommend Dairy Queen, thanks to employees like Daniel who go above and beyond to deliver outstanding customer service.

Went there with my daughter and stood at the counter waiting to get served for nearly 10 min. Didnt interup the staff because i thought they were having an important meeting. When they kept looking over and snickering . While the staff stood around the fryer talking and laughing, I asked if I could order and got dirty looks as I was interuping thier laughing and talking . I waited 5 more min. Of this said you guys are very rude and ill never come back. I havent been back but as I was leaving they started laughing more. I was so mad.

Fast service and as always Blizzard was great

Blizzards are only half mixed the bottom half is still all vanilla ice cream. Ordered and paid for dips and didnt receive any. Also buns were hard

Went in for honey bbq chicken strips last night on way to class. There was barely any sauce on the chicken strips. Unfortunately this is not the first time this has happened. It seems that there is an effort to skimp on the sauce. It ruins the meal, in my opinion. It used to be my favourite thing to get at DQ. Parking: Not important

Went there for ice cream but found the doors locked at 8:20pm when the website shows it will close at 9pm. Whole family was exceptionally disappointed and to make it worse as I was parking I saw 2 people go in to pick up orders.

Fries were cold gravy lumpy with ice crystal never going back

The lovely cashier who took my order Karley was not only quick but very informal and helpful with my birthday cake this year. She did such a wonderful job I would definitely recommend coming here and will be returning in the future myself !

The food is always cold the fries are always limp and soggy and at this point its not worth anything at all.

Dairy queen icecream is always a lovely comfort food

The food is only as awesome as the person making it. Enough said. This is my first negative experience out of many over the summer. When I ordered a small hot fudge sundae today, it felt delicious to me waiting in line..Because this was the first time in 6 months I was allowing myself to indulge in HOT FUDGE. Imaging how disappointing it was to get my tiny little indulgence with a mere DRIBBLE of the exquisite hot fudge along the sides of the ice cream. So much for my little dalliance at the Dairy Queen.

Great service and real good tasty treats.. and amazing burgers

Amazing location of Dairy Queen: nice and clean with great ice cream.

Food is ok.

We usually go here weekly for a banana split. Service is always quick and friendly.

My husband and l are seniors and decided not been to dairy queen in awhile would be a nice treat. It was Jan 31st @ 3pm we were shocked at the people inside once ordered we should of left got $$ back. Restrooms were locked l asked 3x if could get key and was turned away yet sign said ask for key. We felt unsafe the whole time due to the scarey crowd that was in there. On top of it all our burger was cold six little onion rings were soggy and flat pop. Wont be returning very bad experience.

The food is good and consistent with Dairy Queen quality. The service was great! After traveling and eating in fast food restaurants it was very refreshing to meet service staff that were friendly and seemed to enjoy their time working together Food

Locked washrooms, really?

Awesome staff Great fries ! My son loves the burgers! Vegetarian options: Fries are great ! Milkshakes are delicious Parking: Large free lot Kid-friendliness: Lots of room for the children to play in big space

The Belleville location is always so consistent! Ive been to other DQs plenty of times and always prefer this one

The drive thru guy needs to work on his presentation and leaving the impression that he showers. The food took a while and my large poutine was leaking ALL over costing me an hour cleanup and more money in cleaning supplies then I spent on the food. The manager I talked to was very professional and offered a coupon for the inconvenience. I didnt take it as it was more work and not really worth it. I just want to see corners completed rather than excuses blaming the climate issues when its simply just your CEO saving a dollar...

Love their Blizzard

Ordered like many other times over the years only half serving of coffee the burgers were slop..on bun not wrapped properly the onion rings are half cooked. In response the restaurant blamed the delivery company and beyond mailing coupons refused to do anything. This was restaurant fault not delivery company fault they should have exchanged the food and paid for delivery to do it. The grade of customer service and food has deteriorated sadly.

Every DQ ive ever gone to if you have your dog or dogs in the car has always given a free puppy cone. This DQ is the only one who tried to charge me $5 for them. I think its pretty bad they say oh yes we definitely have puppy cones then charge you for them. Terrible service.

We come for the ice-cream. We like to order banana splits, sundaes, blizzards and dipped cones. Service is always friendly my orders are always correct the restaurant and the bathroom are always clean and the ice-cream is fantastic from start to finish. We recommend to everyone in quinte west to come to the Belleville location it is much better then the Trenton location . Keep up the great work ! see you next week... yum.

Great burgers and onion rings

This place makes great blizzards & burgers

Sadie was the most amazing worker ever always polite and kind as she just started her job she was wonderful! I hope to see her again as her customer service was impeccable!

The burgers are not consistent

Enjoyed the Strawberry Shortcake

Used to really look forward to DQ soft icecream but it seems to have lost some of its flavor. Nothing special these days.

Not very nice staff, making rude comments to each other about a customer making rude faces and laughing at a customer not very impressed

Been in here a couple times, tried their new backyard bacon ranch, the blend of flavours were wonderfully tantalizing. The other was just a quick milkshake date. The only thing missing was more people coming here to chat and engage with. The interior was beautifully decorated with pictures and the outside patio is filled with an amazing view. A place worth checking out for a hot summer date, or an evening outing with the family.

I just ordered a chicken strip basket WITH A POUTINE ON THE SIDE and here it comes in the box all over my chicken I call to make a complaint and they say they can t do anything about it as it was my fault it came like and they won t refund me I even offered to walk back 15 minutes to get it horrible service there was only 4 people ahead of me so it wasn t even busy I m beyond angry

Disappointed they no longer have chili sauce for fries

The family and I love going to DQ for dessert. Buster bars are my fav.

This is by far one of my favorite DQ locations. Staff are always friendly and provide excellent customer service. Orders are always correct (even when we place large orders) and food is always fresh. Definitely recommend visiting this location for outstanding customer service and great food.

Showed up and went through the drive thru at 9pm on sunday june 25 2023 order two large milkshakes ended up paying for large got mediums the 3 15 year old girls working in there were pointing and laughing at me while they made my shakes and taunting me pointing at me and laughing and waving at me ended up driving home drinking my milkshake and turns out i guess i was the one they wanted to play a joke on that eveing as they put tiny gravel bits in the bottom of my shake would love to see those 3 young ladies fired if not ill be reaching out to the health unit to show my photos too so that does not happen to anyone again who knows maybe i wasnt the first person on there shift very irresponsible behavior.

I waited in the drive thru for 15 minutes and paid almost $6 for a large misty float (when I ordered a medium). I got it and all of the syrup was at the bottom. It s just tastes like water. I mentioned it to the girl at the window by asking why it was so light and she just brushed me off by saying we put the syrup at the bottom offered no solutions and I left with no spoon as well. Considering the absurd price of this drink it should at least have flavour

Great place to go and have something to eat Very clean and the service is great Food

Always delicious food. Staff seemed a bit disorganized but apologized for wait time. Hanging up advertisements shouldnt be done during a busy time , serve your customers first.

Service from all the staff perfect! These people work hard , very impressed. Definitely recommend, very clean and saw her cleaning tables diligently A++

The indian girl who was taking order was so mean and rude attitude it happend today

The best Ice cream, friendly staff, 8/10 cleanliness, plenty of parking. I recommend this location. Dietary restrictions: Inform them at ordering Kid-friendliness: Yes Wheelchair accessibility: Yes

Went here after a football game...were from Niagara. Best blizzard Ive had. They dont cheap out on ingredients and the service was real good. Definitely recommend this DQ!

Excellent service and very friendly

Sketchy Kid-friendliness: I always take my kids and they love it ! Very polite and patient Food : 4/5 |

Food is awesome. So is the staff usually. 4 stars only because of the driveway design! Many customers are left out on the street. The drive-thru needs a serious re-design.

I love the food there

Use to be my favorite place. The service had gone down hill terribly. Id honestly say that kids that work there are better at customer service. Went thru drive thru, made an order then paid. They tried to serve me something I did not order . Two employees insisted I did. They said they would get what I ordered if I backed up thru the drive thru and paid additional funds to gt my order. I had to leave, and I was feeling quite overwhelmed. When I called the manager to try and get my money back...... as I recived no order. She insisted the workers said I didnt want what I ordered and wanted to change my order. Well they werent telling the truth. Managers big solution is I can come back and get the order they said I made as it was paid and sitting there. Or they could send out a coupon for the wrong item...... I ended up hanging up as I had to get to my appointment.

Had my sons 6th birthday party today and we got an Ice-cream cake from DQ. It was a Spiderman theme and was done beautifully! My sons face lit up like a Christmas tree he was so happy to see the incredible job the workers at DQ did. Thanks so much!

You cant beat a chocolate dipped cone at The DQ...

Was quickly served and the food was great. It was very clean too.

Used the drive thru.

Being a chain, I would have thought the ice cream would be the same at every location, but its not. Kingstons definitely tastes better.

Ordered 2 mushroom burgers today . Over $18 for 2 horrible burgers. Maybe 3 mushrooms , drenched in cheese sauce . The bun was mushy , fell apart . And the burger , even with all that sauce was dry and over done. Absolutley horrible ! I couldnt go back and tried to call , but couldnt get through.

Very slow service

It was a nice place to have lunch with a friend. Comfortable Parking: Theresas an area for parking close to the entrance Food : 5/5 |

Awesome customer service and amazing food

Cheeseburgers are pretty good, chicken excellent. Icecream always good.

I used to work at a Dairy Queen, so I know that there is a specific way to put together Buster Bars. I bought a box tonight and so far, all they have is peanuts, ice cream and chocolate coating. Absolutely no choc. Fudge which is supposed to be layered inside. None!!! Someone needs a lesson the correct way!

Burger was dry, fries were OK.

Super friendly staff. This location is always very clean and well organized.

Good food and great prices

I had the chicken strips and fries and they were very good. I even got a extra chicken strip.

Good fast food location

Not the best place. Food gone downhill and omg dont have a need to use washroom! Buy something first, they escort you back ( at their convenience) to un lock the door and the washrooms were barely acceptable from cleanliness standpoint. At the end, the ice cream we went in for was just better than bad. SORRY. I WILL NEVER GO BACK. Needs a course in food preparation and cleanliness.

Food was ready so fast didnt even gave tume to full my drink!

Kids love it. Alot less expensive than BK, Ronny or Wendys.

Love the ice cream cakes they make.

I use to love Dairy Queen. I tolerated the long line ups and at times, slow service and inaccurate orders as we thoroughly enjoy their ice cream and, most of all, their chilli fries. I recently found out, the option to order chilli fries was discontinued - THE WORST MOVE EVER!!!! WHY???. I will not be returning because of this as the rest of the food on the menu isn t worth the wait or the headache.

Great service and good food Love love love ur icecream

Great place for ice cream and lunch .

Other than wait is a little long..bring back your chili fries!!!

Super yummy food!!!!

Changed there menu. No more ultimate burger, no more blueberry sundaes.

Delicious fresh salad and of course a strawberry sundae yum

Quick and easy drive through.

Happy friendly staff, great service.

Ice cream was great, tables were all dirty but Im sure it was the lack of staff :(

Had our delicious sundaes after a walk at the park. Mmm

Went through the drive through and receive a very liquid blizzard. Seems like it was sitting there for a while before being given to me. Disgusting

Little then most dairy queens But stopped on after a wedding g was refreshing

Parking: Lots of parking and dusble parking too. Kid-friendliness: Very good place to take kids for an ice cream treat. One of most kids favorites place for food and ice cream. Eat in or take out . Plus drive thru.

Food was delicious. Speedy, friendly service. Parking: Lots of parking spots Kid-friendliness: Ice cream

Really busy spot but staff handle it well.

Great place for food ice cream and fast surface

The staff there are very friendly and work hard

Excellent service

Parking: Big parking lot Wheelchair accessibility: Rams for wheel chairs.

Bought a very delicious Turtle Blizzard. Parking: Actually the entrance at the Belleville store is dangerous. When there are long lineups some cars have to leave the back end partially on the road. The entrance cannot be seen by oncoming traffic because it is over the crest of a hill.

I LOVE DAIRY QUEEN!!

Decent DQ. The drive thru is always busy, but they work quickly. Sometimes it seems like there is a delay, but its probably because of the tight area where the employees are.

The worst drive thru experience ever for only 3 items!

Good

I asked for the Burger to be made with just ketchup and cheese and it had everything on it and my son was upset. It was very expensive for what I got, however the staff was really kind and courteous.

They are coping very well with lockdown, drive thru traffic was moving well on a Saturday at 3 or so. Service was solid. Update: the drive thru needs to be reconsidered for a more optimal route. Still a great crew, very friendly.

Great dairy Queen! Drive thru cue is a bit short, but really good service and they love my dog

Just spent 30$ on 2 chicken strip meals tonight and got home and had to throw them out... they were so over cooked and tough they hurt me teeth to chew ! Yuk

The desserts are the best thing on the menu

Wanted to try something different and the burgers, poutine and caramel milkshake were really good.

Quick take out service. Food was delicious. Hot and bacon nice and crispy and fresh, plenty of tomatoes, lettuce and onions on my bacon cheese burger. Would definitely go back.

I ordered a banana split. The pineapple was literally frozen with ice on it. I bit into a couple of small pieces and nearly spit it out. DQ please do better. I love your banana splits. You only get 1 more chance....