McDonald's in Belleville

They need to have people that speak and understand English then jiberish over the drive through horrible experience if you dont understand English then go have a job that understands jiberish they also need to hire more Canadians people

Frequently, we have to park and wait for order. Burgers are always sloppy and in the box falling apart. Fries seldom hot.

Slowest mcdonalds i have ever seen

Always forget your items and they do not understand half the things you say to them. Definitely gone down hill over the last 2 years better staff training is needed.

Crazy expensive for the quality and quantity you get, not worth it anymore

Haven t ever been through the drive thru without having to park and wait

I went to get the bestie bundle to get the Taylor swifts bracelets and when I got home they weren t even in the bag I would ve got something different If i had known I wasn t going to get the bracelets tell me if your out of bracelets or don t forget to put them in the bag

Will be the last time I go to this establishment. Bad service, wrong cold food, no straw. Burger King is just across the street.

um.. the drive through employee just asked me a series of invasive questions and then proceeded to ask me for my snapchat? to which i responded aren t you working? so that was super uncomfortable and idk why i had to ask him if he was working?

Great place

The fries were over cooked and tasted weird

Worst mcdonalds around. Always something wrong with the serving or payment options. 9 out or 10 times its cash only, in app purchases and debit machine are down

Ordered 6pack mcpops and nothing came in the delivery order lol. You guys need to check before packing orders. Order number TA332786 11/21/2024 12:04:49 AM

A bit small but does have an area for kids to be active. Food, pretty standard McDonalds

My order is consistently wrong. My receipt even said McGriddle and I got McMuffin, I didn t bother getting back in the line.

Absolutely disgusting. My fries were stale, Big Mac not cooked. Took it back only to relieve even worse fries. Some sort of vinegar big mac sauce that Ive never had. Hire people who know what they are doing.

Ok first thing is i mainly get stale food here and not to mention the reason y Im leaving this comment is bc one day I ordered a coffee and it was cold so I asked for a warmer one the guy took back the cup gave me a nasty look and gave me the same coffee back i know bc it was still super cold and he only took 5 seconds to do so but I believe he had spit in it or something idk what he did to it and I cant prove it but my gut instinct feeling was telling me not to drink it I wish I could remeber his name but I dont remeber it or I would leave it in the review I havent seen him around after so Im assuming he was fired

Dundas St in Belleville is the worst McDonalds in Ontario

Good service but tends to be busy with high school students.

Very friendly.

Weird, but we couldnt use the coupon (the description on it says that can be used in every restaurant in Canada). The manager told is that this store is an exception...

Once to the window, they told us to park and wait. After a couple minutes an employee came with the food was it was cold. The burgers were smooshed and fries were cold with no salt.

Always quick and good to go.

Worst 2 hot fudge Sundays I ever have gotten paid 7 an change an they were was hardly any ice cream in it unreal to pay that an they cant ever fill the containers properly

Great customer service tonight. The young gentleman working cou ter July 22nd at 6pm was exceptional. He really went above and beyond. Thank you for a great family night out with our little. Vegetarian options: Big Mac with no meat and poutine with a smoothie - sounds funny, but its actually really tasty

The friendliest staff of any McDonalds I have ever been to. The employees were all so nice and had genuine smiles on their faces. This is a direct reflection of good management.

5 stars for McDs? At this location, yes. It was busy and I went in and placed a LARGE order. 9/10 times at any other location I get home to find something wrong or missing. Not this time. I was too tired to check all the bags, crossed my fingers, and went home. Everything was exactly as I ordered. Thank you! The staff was quick and efficient.

Great

I bought a black coffee and it suppose to be hot instead it was cold, i could not even feel if it was Hot and fresh, horrible quality seems like McDonalds has no quality of food anymore!

Very good service

Good clean fast

Two of your employees by the name of jashanpreet kaur and i am not sure i think the second girl is Rapaneet may be. These both girls are amazing. J didn t know about the menu of the mcd as I visited hardly over there. They both didn t only help me find out the item which i was looking for but also suggested me the one of your sweet and delicious sunday caramel. Thank you girls. I just wanna let you know that you both girls are spectacular. keep hustling

Staff would rather chat then serve customers The tables are dirty and the floors are even worse Service

Also got a free ice cream cone that was melting by the car behind us.

It met my expectations for McDonald s.

Mc Donald s is standard

Got love it you can get two Sausages on a Bun for under 7 Buckz

Really difficult parking lot, definitely dont go around lunch time if you have anything bigger than a smart car! Otherwise fantastic efficiency, really impressive to see these days!

My iced coffee was full of coffee grounds. 2 stars because it was so cheap, but, cmon...

Fast and friendly staffs. Highly recommended

Its McDonalds... Standard is world wide this one checks all boxes

Good food

Fast service

OK...nothing great

Staff is uneducated. Specially the drive thru girls they don t know how to deal with customers.

Pretty good for the most part. Wait times very depending on time of day.

Professional, quick, clean, safe, A+++

They don t understand what a bagel belt means. Went through twice still didn t get egg on it

Tight turns in crowded location, awkward for larger vehicles- but very quick and friendly service.

I had the worst experience ever with the north front Street store. I had used a delivery service Quinte delivery who was excellent throughout this ordeal. They picked up my order but they couldnt check it due to hygiene concerns. I was missing items I was told to phone McDonalds. I did and had the misfortune to talk to a lady named Heaven. Well Heaven she was not, she told me I could drive their to pick it up or get a voucher in the mail. I said I had a few drinks and could not pick it up, and had guests that would not eat because a voucher was out of the question. I asked how I will get the items that I should not have to pay delivery for their mistake. Heaven said we dont do that, meaning basically its my problem they screwed up. She again suggested I drive. I replied are you suggesting I break the law to get the items u failed to put in the bag. I told you why I used a delivery service. I then said you need to call the delivery and give them my items that I paid for but didnt receive. We dont do that she responded. I said then how do I get my items that were paid for but not delivered with the rest. She again suggested I drive or get a voucher. I angrily said now this is the 3rd time you told me I should break the law to get items I paid for also paid a delivery service to bring that you did not give. Why is it my fault you failed to do your job or the delivery services job to go back on their dollar to get items you didnt give. I told her you dont do to much to fix a mistake you made but suggest I drink and drive pay for delivery again or make the delivery service pick it up but they pay. I asked for head office number she would not give it to me. I asked for her senior management she had told me he would call. Well I have yet to hear from them. I called the delivery service and asked them to pick up my items that I would pay again because I couldnt have my guest not eat. They sent someone right away and Quinte delivery service refused to except payment. They saved the day here. McDonalds sucked so bad and heaven who was not willing to fix their mistake in anyway at all or even try was the most frustrating person in a management position I ever had to speak to. The last job on this planet she should ever have is in the customer service industry or as management of any kind. Im certain the real manager will never call and why should they. I and the delivery device fixed the issue McDonalds created and refused any responsibility for. I dont write bad reviews ever but I had to this time only because McDonalds and Heaven ruined what is supposed to be a pleasant experience but was really a nightmare. I was also shocked that they missed $20 in items and it was everyone elses responsibility to fix it. But of course I could drink and drive or wait for a voucher to get it. If you use the drive thru dont move from the window unless you check that all the items you ordered were theref. I like the food have nothing negative to say. Also sorry Heaven for calling you out but this one I couldnt let slide you really screwed up. Head office is next in regards to all I said here and the call I never got from the manager.

Deliberate laziness. Drive through today, ordered a cheeseburger (Add 3 extra pickles please) saw that written on the screen. (I ask for 3 extra now, because if you just say with extra pickles, they give you 1 extra, so you get a total of 4.. ID PAY AN EXTRA DOLLAR FOR MORE BTW lol. Then a small coffee with 1 cream. See on the screen 1 cream, but just as we pull away the screen updates to read 2 cream. So we tell the lady at the 1st window to confirm it s only 1 cream, she said she made a mistake and corrected it from 2, to 1. Pick up the order and drive away. My burger still only had the 4 pickles, so they didn t add the extra 2 .. not the BIGGEST deal, but still annoying. BUT the coffee was 100% two cream. I see the sticker on the side that says 1 cream, but I see under it was the mistake that said 2. So they were too lazy, or cheap, to remake the coffee (their mistake) and instead, just put the sticker that said 1 cream on top and gave it to me anyway. Bulls***

Why do I need to wait for 5 people to get their Big Macs for me to get my coffee. If ur gonna push ur McCafe let those get there hot beverages first... Edit... I come every morning get same thing okay for the same thing Never get the same thing I paid for in bag. They dont listen, they cant read, they dont care. I wonder how many free products u give out in a day. Ur people are not there for ur business if they were they would get it right 100%. Yes mistakes happen.. But never had so many errors in the past but the last 2, 3years ur employees just suck Except Cindy shes great. The rest should not be. If my employees cost me as much money as yours do. I think Id ask all the right ones back And let them others screw up someone elses business . Oh but I guessing u get an incentive to have all them wrong ones

The place always smells bad Parking: There were alot of spaces Kid-friendliness: The environment is kid friendly and there is a play ground for kids parties Wheelchair accessibility: Entry and exit are wheel chair accessible

My children were starving. We just got back from a busy day of school and sports (hockey and soccer) and I decided to get my kids a treat for doing so well! I went through the drive through and let me tell you the first person was not so nice it is such a shame I forget their names. But anyways, I ordered two happy meals for my children and a burger for me. We were starved! I get to the window, I pay, I receive my food. I hand it back to my kids in their happy meals they did not have their burgers! Their main course! So I whipped back around, got in line for the drive through again, I simply did not have time for this! I get back up to the window and this time? I m greeted with the most beautiful and polite girl ever, like an angel. She helped me get my food and refunded us completely! We got free food! Thank you to the lovely worker Marley! She has red hair and just the friendliest smile anyone could ever see! If I was your mother, I would be so proud of you..! applauds young Marley!

This is a so-so McDonalds, not great and not bad but it could use some better staff here. One lady in particular has a horrible attitude every time I visit. The best McDonalds in Belleville in terms of staff is inside the Walmart. Best service though youll get at the McDonalds on Walbridge loyalist which is the new one. Other than that its just another McDonalds with fast food.

Girl at the speaker didnt seem to know what she was doing...then when we got to the window to pay we watched people walking around and looking at us for 5+ minutes before someone at the food window beckoned us over (we hadnt even paid yet and there was no indication we were to pay there) this store is the worst...i know it is new but they need some tenured staff in there who know what they are doing

On 03/07 I went to the drive thru to pick up some food during my work break. I ordered a habanero mc chicken meal (drive thru order 438). First I got coke with ice where as I had ordered coke without ice at the drive thru window. The drive thru rep replaced that and I got back to work. When I checked the food it was a MC chicken burger with mayo and not habanero sauce. I came back to the store and asked her to fix it which she said she would. During the conversation I just told her that I had to waste my time coming back to which the rep replied that she wasnt the one making the order. I told her I dont care who was making it but I had to waste my time. To this the rep responded she doesnt care either. Im shocked to see that instead of apologizing for the mistake she was being disrespectful. Later the burger was given to me by another rep, I asked the name of the previous rep I was talking to and that wasnt provided. Then the manager Simran came and apologized for the mess up and also offered a refund. I declined the refund as I did not want a refund but just wanted to be treated respectfully. Just to be clear Simran was very respectful and definitely deserves her manager position but the drive thru reps need to be more respectful. They need to start caring if they dont care about things. That was food that was thrown in the trash by the rep. Food wastage and bad customer experience both at the same time.

Great! Like going through drive thru on bike Have a cup holder for a reason!

Ive been to probably maybe 500 McDonalds Coast to Coast, from British Columbia to Newfoundland and I have to be honest this is the best customer service Ive ever received in my life, philip the manager is an absolute Delight they fix it for me right away and with a smile. It was great customer service philip deserves a promotion

I asked for 2 blueberry muffins and chocolate milk. I got to work and only had 4, yes four chocolate chip muffins

I ordered a big Mac meal and ended up with a sandwich with no meal, cucumber and tomatoe. Worst experience ever.

Food is good,customers service is excellent. I noticed that homeless are using the restrooms to tidy themselves up and the lobby sometimes to relax. Was grabbing a coffee and I dont know if it was the manager of the store,was shouting and saying come on peeps,come on peeps. I wasnt too sure what was going on. Makes me feel like I was watching a movie that reflects on indenture workers. His words was the weapon instead of a whip in his hands. It didnt sound and looked wright too me.

This is a great location in terms of friendly service and speed. They make delicious Strawberry Banana Smoothies! It loses 2 stars because its also the most expensive location weve been too. Its about 20% more than other locations, including Toronto and Ottawa!

Good Customer Service.....Good food usual...

The food was missing things and was broken when I got it it was all messed up

I went there today and asked for hot coffee and they served me so cold and so bad smelling coffee , and when I asked for replacement the staff added hot water in it to show that it is fresh and hot . I went again and told her that it doesn t even taste like a coffee and seems that there is water in it as coffee never can be that hot .she started smiling and took it back and made the new one . No apologies at all .Worst experience.

the lady working cash with short hair in the mornings is amazing!!! she s always a ray of sunshine and so pleasant to talk to, give this woman a raise!!!

The McRib is back. What else is there to say?

Good place, received order promptly.

Weve been here a couple of times and the did had been prepared quickly and the service has been friendly.

Normally great all around service.Today got a medium sized hot chocolate only to find out after walking home that all I got was heated 2% milk.Hopefully it will be better next visit.

Language barrier in drive-thru.

This is the best McDonald Ive ever been to and not because its on donald street. Wait yes it is lol.

Gross and unsanitary. People in the back just grabbing handfuls of nuggets with no gloves and preparing everything without gloves while touching counters, drawers and themselves. The lady make my sandwich and just threw it to where to food goes to be bagged and it was a mess. Workers didnt seem to care about hygienic or respectful work practices. Glad the mcdonalds where I live has better and more sanitary workers even with it not being a fancy spot by any means

Great playground for kids and a quick stop for food. Kid-friendliness: Great playplace. Very fun Food : 4/5 |

Food meh not what it used to be. Bun out weighs the burger patty. Now I remembered why I boycott their food. 3 bites food gone . Tables are not wiped down so I not even rate atmosphere. Service doesnt deserve a 1/2 star. Will not ever return here

Went for the play area. WAY too loud and very dirty. They need someone in there at least every 30 min to tidy up. Clearly, some pigs were there prior to our arrival and arent intelligent enough to find the garbage bins on their own, leaving food in the floor, garbage on the tables, spilled drinks on the seats and dirty socks abandoned by their kids. Pretty disgusting.

Arrived late at night/early in the morning around 3:00am. Ordered promptly. The lady at the cash and the man at the window were pleasant and communicated efficiently. The food was some of the freshest, best tasting McDonalds Ive ever eaten. Best of all, by 3:00am standards, it was ready quickly! Im impressed! Great job night crew! Parking: Large enough its easy to park

Took my daughter there for birthday and enjoyed it alot...

Asked for a couple fries or an old nugget for a treat for my dog and the supervisor had a melt down. Weird people working here. Everytime i order extra oreo they cheap out or forget the caramel. Its my fault for ordering McDonalds to be honest but still. Its gone a long way down since childhood lol

Kid-friendliness: They have play area for kids. Food

Good service Too much salt in the fries Food

This place has the most screwed up parking lot of any McD I have ever gone to. Picture below is a citydyit thanking me for steeling my park spot I was backing into. He also thanked me that he was not from Belleville

Decent food for the price. Fries were crispy and food was hot

I order some food and got a completely different order than what I got and I tried to reach out so the could give me my order and I they did was ignore my calls plus I didn t even get a refund of my money.

The apmosphere was ok, my only criticism about that is that they do absolutely nothing about children at the play place. I once found an old happy birthday balloon there on the roof! The children are little nightmares, heck I really wanna learn moorse code simply so I can tell them to bleep thenselfs through blinking! I understand, stay out of the play place if you dont like children yes but I went down the slide and a child coming up I swear made me go deaf for a moment! Dont even get me STARTED on the food, its ok. Standard fast food but my main problem is this interaction: I tried to get the squishimellow drink but friend L says hey my mom is willing to buy you one, id already placed my order and i KNOW they dont start making them until they receive payment. But THE OLD WOMAN ON THE OTHER END OF THE COUNTER CANT UNDERSTAND BASIC ENGLISH I. GUESS. because I asked can I refund my order? (Worker) you put payment here but I just want to refund- *she STEALS the order number from my hand* thats 5 dollars and LEGIT PRESSURES ME INTO PAYING. I am never ever coming back here. And you shouldnt either

Too many new Canadians and waited in reserve for a few cookies for 15 minutes

Very busy do to deliver drivers.

Great grilled chicken sandwiches

Just seem like this location doesn t care. The one manager Ajay attacked me for asking for a warmer coffee verbally and did not care. Just over asking for a hot coffee? It s sad how this location has changed soooo much

No spoon for my ice cream sundae

Love the North Front location! The staff are always so friendly and the food is always made fresh!

Was clean and had decent service

cockroach running across the floor and a response from manager that did not give me comfort that they took it seriously.

Excellent

They need to speed up their service. Employ more people Mc d please and thank you

Every time I go there I am being overcharged. Wrote head office and they said prices vary to each location . Personally, I feel that a $10 overcharge is along on a cheeseburger and fries

Excellent service

Is there anything I can order that doesnt require me to park and wait for someone to bring out,cause it happens everytime

ORDERED A LEMONADE AND GOT A CUP OF ICE AND SOME OF THE WORST LEMONADE EVER

Mobile pickup/ delivery is cool and good food

Its was ok

i get coffee from there at 4 am mostly 3 time a week and always cold, told the girl it s cold and she said they don t make fresh at night .

Its a McDonalds if you want fast food its good but dont expect the best service from this one.

Drive threw. Bought McFlurry.

Its McDonalds

Its a people farm inside. They dont clean and the air hockey table has been broken for almose 10 years. FIX IT or CHUCK IT and make room for more eating area

Great place to go the food is decent the parking is good the manager is running his butt off wearing too many hats they dont have enough employees but they do try hard the ones that are there I highly recommend it

Its McDonalds, there food quality is suffering. The burgers are thrown together, the staff arent friendly at all. To bad they all seem to be going downhill fast

2pm. Drive thru moving well. Not to busy.

Service has been very good during these trying times. Ive only eaten inside once, and therefore wont speak on the staff at that end, but other then the occassional backlog we get prompt service and its always courteous. My major complaint is in the parking lot and its lay out. I wish there was a better ingress and egress point and a better solution for the drive through overflow spots. It seems folks park there without acknowledging what they are for which makes a problem sometimes in relation the the previously mentioned occassional backlog

Visited McDonalds today and had a disappointing experience. The staff, especially the girl taking orders, seemed uninterested and was quite rude. Customer service needs improvement for a more positive dining experience.The girl at the counter was noticeably rude, neglecting customers. This left a sour impression, highlighting the need for better staff training in hospitality and friendliness. thats all thankew

Regrettably, my recent trip to McDonalds was overshadowed by a discourtous encounter with the order-taking staff. Their indifference and rudeness significantly detracted from the overall dining experience, prompting a reconsideration of future visits. Improved customer service is crucial for customer satisfaction. And Anyone is unable to Understand than Mai Ohna nu kehna Chaunda k Ethe Staff nu Dhelle di haini Nave Nave Canada aye aa te understand aa k pta nai asi ki ban gye Ethe aake so Tuc ehana kolo Bacho Speciali Kurhi da Naam Jashan aa Shayed Te What else do you have with only one battery

bad staff

If I were rating them on their ability to never get my order right, it would be 10 stars.

I went to McDonald s at 4:59pm, I ordered a peppermint hot chocolate in the drive through, I went in and explained that I didn t like the taste. I regret not getting her name, but I received the most wonderful customer service from a lady working cash. She even went as far as to ask me to taste it to make sure it was okay. It s not everyday you receive customer service like that!! Thank you!! Parking: Good

This franchise met my expectations in food quality and service.

Very efficient and organized. Dining room was a bit messy tho. Food was exactly what you want from McDs.

Last night I ordered large fried with no salt and wanted them to make fresh and make sure no salt . They gave me old salty fries and just half filled . It just my health go so bad because I was suppose to have no salt .