McDonald's in Belleville

Just went to this mcdonalds and tried to order 2 medium hot chocolates, they told me they could only do small hot chocolates, offered me a medium coffee. I asked if they had medium hot cups to which I got a yes so I asked why they cant charge me for a medium hot chocolate and was told they dont sell medium hot chocolates. Since when has this been a policy? If you have the product and the correctly sized cup why couldnt I have gotten a medium hot chocolate? Ridiculous. I took my order elsewhere

Newly renovated. Layout sucks..only 1 cash. Less than half the dining room area now. Bathrooms are weird now. Staff is young foreigners who dont speak English well. Screwed up my order.

Screws something up at least 8 out of the 10 times you go. (ie. Like a chicken sandwich without the chicken, missing whole items, or burning the hell outta the breakfast items).

I posted 3 stars 4 years ago. I am going to update that to two Stars. Ive done this because I stop in about once every 2 weeks. 50% of my orders are wrong. Typically I double check my orders because if this... but of course the few times i do NOT check... its wrong. But why should I have to do that at all? Ive complained enough, and returned enough times for a correction.. It is sad that we takes bets on whats going to be wrong with our order. In most cases its missing items ive paid for. The store is closed for renovations right now and I hope for improvement with your orders.

This McDonalds location just recently underwent a renovation. It looks nice from first glance. However, the restaurant is freezing. Probably why its always empty. The floors were filthy. Since it was empty, we figured we would eat in. Every table was dirty. There were a couple with garbage left behind. The only garbage receptacles at the front were overflowing. Took awhile before anyone came up to take our order. The staff members were all seemingly chattering in a group in their native language. When our order was finally taken, the cashier struggled with understanding us, my husband ordered his fries upsized and paid for upsized, gets a medium. We watched people wait to be served and just finally walk out because they dont seem interested in serving anything but drive thru. So for a few extra fries i wasnt wasting my time waiting for them. If theyve got time to stand around and chat they have time to wipe down the tables. I know its only a McDonalds, but Christ, the fast food industry has tanked in quality around here the last couple of years.

Ordered the special Grinch meals and didn t even get the actual special box or fry seasoning. Won t be coming back to this location!

burnt food slow wait times staff are extremely rude

None of the stuff had mono peices with like 2 weeks still going and rather rude and i showed up looking like a fool for halloween.

Can this place get any order right?? Every time we come down, there s always something missing or they give us wrong items!!! Infuriating to go back in line over and over

Had a McChicken sandwich for the first time in years, the breaded chicken has gotten so small, I had actually thought they forgot to put the chicken on the bun. When I lifted the bun up, there it was about 1/2 the size of the bun and hidden under a mound of lettuce. What a rip off for the price you pay.

Its McDonalds, nothing more nothing less

Purchased BigMac extra value meal w/ cold brew coffee. Coffee and fries were great; for the first time, BM was not tasty...

Average corporate McDonalds, workers are nicer than most. (usually...)

BelleVille s worst Restaurant Specially for service . Come On guys its 2024 not 1977 . Food

G00d coffee

Best service in months . And they were short staffed. Slower than normal but great service.

Mobile ordering sucks and is no faster than the drive-thru. Waited 10 mins in the restaurant with flies buzzing about. Got an apple pie from the day before and a poorly stacked sandwich. Their breakfast team needs to step up the game.

Can be long waits. Gets very busy Parking: Plenty room Wheelchair accessibility: Easy

Today they handed our food to the car behind us. The guy rambled his hands through the bag and gave it back to the girl. She then brought it to our car we told her we didnt want it and got our money back. I watched the guy lick his fingers after putting his hand in our bag he touched the fries at the least

Staff that cant understand what customers order should not be at the window or the front cash

Its a McDonalds and the employees are good, enough said

Always quick and good to go.

Like any other McDonalds, Play Place closed for cleaning, thankfully

Awful experience. They just prioritize the drive thru. Everyone inside waiting 20 minutes for a big mac while they churn out drive thru orders

Mcdnoad

Very slow and your order is never right

A couple weeks ago a teen was roller blading around inside. Yelling randomly and scaring people. Staff did nothing. Almost every time I use this drive through I am asked to wait today I had icecream in the car. If you go here be prepared to wait. How hard is an egg sandwich without meat and a coffee? Not impressed

Ordered a Bacon/Ranch Wrap with Crispy chicken and came as a soggy mess. So much lettuce, it was disgusting. Im guessing they use the lettuce as a filler. Will not be ordering from this place again. The only thing made right, is coffee.

Slow service took to long for meal 30 minutes

This location is horrible and should be shut down.for medical reasons I drink decaf coffee. Its always a 20 min wait because they dont make it till someone orders. They are too cheap to spend the 30 cents to brew a pot. Even after making promises they will have it ready for me in the mornings. I am done with them.

A young girl served us and she was super happy, upbeat and polite. The experience through the drive through was amazing.

Only one place to go when your having a Big Mac Attack...! Love the Table Service.

Great place

Calm and cozy

Food is fresh, service is good. Be ware of needle disposal box in the washrooms. Which would mean that there s active users in the area. Be are with your children. Won t be coming back to this location.

Fast service

Not my fave fast food. But once in awhile you just need some bad greasy rotten ronnys to satisfy a craving or a hang over. But yummy smoothies frappees and milkshakes yes please!

OK for a McDonalds

This restaurant has never got my order right. Ever. Literally.

Decent staff , coffee is hot and miss

This place is great for food if u dont mind the owner discriminating against people i watched the owner remove homeless people because their bike was to flashy out front and another time i watched the owner call a homeless man a terrist stating that homeless people wreck his buisness another time i watched the owner and manager martina remove guests from the property right after they spent 60 dollars in food absouloutly uncalled for. My sister used to work for both the owner here and the brother at the other locations uniforms caused her skin to welt managers cut her breaks if she was late despite calling in and worst of all ive spoken to several of the workers here to confirm they only clean the play room in the case of the 3 ps (poop, puke and pee) keep in mind its almost never cleaned at the very top floor neither .. although some staff can be greating the staff does have a huge problem when it comes to martina and the owners im appquled at what ive watched and seen it is a disgrace Vegetarian options: Theirs very few and the greece is almost always contaminated im sorry to say Parking: Free parking but dont u dare use the bike ramp if u have a bike trailor the boss is almost sure to kick u off even if ur trailor is used to transport ur kids its sad Kid-friendliness: Its not a sanitary place the play room only is cleaned during puke poop and pee the owner is not very friendly and personally i wouldnt recomend bringing kids to such a place that has major health concerns ..

Unprofessional staff i did wait over 10 minutes for just one ice coffee

What can I say, its McDonalds., however this particular 1, had my order 100% correct, and all my food tasted exactly how it should

Usually fairly quick service here at the drive through. People will snake you in line though as there are two drive through lanes and they can be approached from both north and south. At times they make you park and wait for things like fries. This is unacceptable to me. McDs fries should always be ready to go out the window.

I still enjoy a good old Big Mac

McDonalds should be ashamed of themselves....

Come threw the drivethru a few days ago there was a mistake with my order I called and spoke to Jenn the general manager she was incredibly polite respectful and understanding beyond professional personaly brought my food to my car when I came back to get it replaced and apologized again for the mix up some of the best customer service Ive received from any fast food establishment in Ontario

Everything was fresh but not a lot of fries for a large. None fell out in bag.

All chicken sandwiches ( combos) should be offered in grilled. When you order a mcchicken deal. You should be able to order it grilled. Alot of customer want to eat healthy. Who wants to eat breaded chicken on a bun. Bread on bread. Sounds healthy??... Dietary restrictions: Foods should fair to all customers. Mcchicken in a combo should give the customer a chance to order it in grilled . And you should be offered that way in the offers section. What ever happened to side salads. Another healthy option????

Do not expect them to give you a full meal because they only put one piece of bacon on your meal.

Small but super fast and friendly!

their coffee is the best, blows Tims outa the park

The inside of the restaurant could use some repairs. Begin to really look run down and uncared for. Food

Sometimes you just need some McDonalds!

Almost every time I go through the drive-thru they make me park and wait for someone to bring it out. I didnt want to park. If I did, Id use the mobile order/curbside pickup. They park people so their drive-thru times stay low. Its poor customer service and annoying.

Need to start getting orders right and stop giving 3 packs of ketchup with 3 meals

Can I just say, every place needs a Rebecca! This staff member was so accommodating and kind to absolutely everyone Rebeccas personality is infectious. I came in on Feb 21 at 1100 am, thanks guys!!

When I went i saw a Manager she was too rude and she even dont speak with their employess in good way. Her name is Kinjal.

Food is sub par.

I ordered a chicken McMuffin with extra mayo when I got it there was no mayo on it, lady on the counter was disrespectful. North front is definitely way better.

They messed up the whole order it was simple two ten piece mc nugget meals two big Mac meals and quarter pounder with nothing but cheese and a lot of pickles

All other food joints did gave gifts or giftcards to all employees but McDonald s is the only fast food chain that didn t appreciate its employee for christmas and new year. I really want to bring this to notice from the side of employees working here. As a biggest fast food chain you guys should appreciate your employees hard work as they even worked on christmas day and new year day. And not even allowed to accept tips. Boycott McDonald for not respecting employees.

This is one of the Express mcDonalds that more or less lives and dies by its drive thru. My primary concerns are that they park you for absolutely everything. Finally the order comes and it is rarely correct. Either that or it comes out completely unedible or to an adequate standard. Employees are pretty nice however.

They do sometimes mess up orders. But overall, theyre pretty okay

Very bad service. Waited for 40 mins just to get 1 donut. They need lots of improvement in customer service.

Doesnt matter how long Ive been waiting at the drive through they always serve the car that got there after me first. And Ive never been given a receipt once in the eight years Ive lived near this one.

AMAZING

Friendly staff Wheelchair accessibility: Right beside enterence Food : 5/5 |

All day breakfast but won t deliver my hotcakes 5 minutes down the road are fricking kidding me what the actual heck is wrong with this place smh Pt 2. Well this is just great finally found a way to have them delivered and guess what what???? I can t get a freaking orange juice delivered with my gosh darn meal!! I have freaking had it with this place!!! seriously this crew needs to figure it out!

Every time I go there they get the order wrong. Worst McDonalds in Belleville.

Worst McDonalds in Belleville. Generally get cold or grosse food. Not sure how you can mess up a smoothie but they did it and of course never get receipts from this so cant complain. Never going back to this location.

I expect more from McDonalds they have it pretty easy

Good and fast service. Enjoyed my hot and fresh nuggets.

Staff are fantastic here!. Very considerate and customer-focused! Great location to visit.

Went got a mcdouble they put chicken sauce and ketchup on it service sucked we waited 15 mins for this order at curbside had to go in and get it

The overnight dude is pro and does an excellent job serving. They need to fix the light by the drive through.

Hit and miss with food and staffing levels at this location. They always say Have a good one. I am not certain to what they are referring?

Coffee is great!!

Very courteous staff.

A familiar, consistent fast food when you have to eat on the run.

No hash browns ready in the morning

My go to place when running late lol. Fantastic service and 100% on customer service excellancey

Always nice!

Terrible quality food. Unfathomable service and expensive to boot. Wendys from now on thanks. Food : 1/5

Love the coffee!! muffins etc

Good for a quick bite to eat

Missing stuff alot.

We ordered twice in the same day. They never got the orders right. We ordered grilled got fried chicken and ordered a happy meal with book and apples and got fries and toy. Honestly, they are not trying to get the orders right at this location.

Its Macdonalds.

I always order an everything egg blt. I remove the tomato and the mayo. That s it. For some reason this restaurant thinks that means remove the bacon as well! Has happened 4 different times now. Just disappointing.

Ordered 10 piece nuggets and only got 9. Very sad.

Its McDonalds... Somewhat overpriced fast food

There twice this weekend breakfast sandwich no sausage . 2nd time ordered two muffins did not get any muffins at all !!!!! Not a happy customer !!!! A monkey with a rotten banana could do this job just sayin buckwheat .

Drive thru and wait. Every time I come here I get asked to pull ahead.

Wheelchair accessibility: Accessible Recommended dishes

Amazing staff and incredible experience Great food and shift manager was so humble, had great customer service skills. Food

A_

New location open for 24 hrs. Good service and great food selection.

Good

This is the worst McDonald s I ve ever been to. So disorganized. I have to pull into the reserved spot every time and the food is still cold and stale. Order always wrong. My god just go anywhere else and save the aggravation

Best McDs in town imho.

Cant fo wrong with a Mcdouble with extra pickles.

Best McDonald s in town! Everything is always fresh and the staff are so friendly! Ordered 6 nuggets and they gave me 10

These guys ripped both time stqmps off my apple pies i call the manager shes running around the store asking everyone about the problem with me on the phone, very professional my orderwas todayat 12: 04 pm thanks.

Better than the one on Front Street, but still far from enjoyable. The food is usually cold or burnt, and Im always waiting 10 minutes for food, even when its only me there.

I love the food it s a amazing

Every order I get from here is wrong or missing something. They ALWAYS forget the nugget sauce and will give you a single quarter pounder if you order a double quarter punder BLT. Always call and manager says we will let the staff know and try to do better...........they never do! SERIOUSLY!!! DONT TRUST THEM TO GET YOUR ORDER RIGHT, CHECK BEFORE YOU LEAVE!!!

Ordered a KitKat sundae Tasted good but would have been better if they mixed it up In a blender Big chucks of kitcat

Good

Good decent fast food.

I got 2 breakfast Burritos they were twodays old and hard!!! They should have not been served to any!

Absolutely love McDonalds on north front st. Their food and service is always great and they are always friendly. The store is clean

This McDonalds did not mind that I only needed their ladies room. Its nice to know where we can stop for this reason if traveling. Thank you McDonalds Service

The hash browns are always either warm or cold sandwich so so coffee is never consistent we stop here usually after delivering to the food basics fast food has gotten to expensive to not be hot and fresh the way you expect it Im starting to go to the tim Hortons next door sick of the cold food where is the training for these employees

Fast and hot late at night. Cant beat that

I ordered a junior chicken and somehow ended up with just bread sauce and lettuce.