McDonald's in Belleville

470 Dundas St E, Belleville, ON K8N 1G1, Canada

★★★★☆
(1023 reviews)
Categories: Fast food restaurant American restaurant Breakfast restaurant Cafe Hamburger restaurant Restaurant

About

From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Website
mcdonalds.com
Address
470 Dundas St E, Belleville, ON K8N 1G1, Canada
Plus Code
5J9W+5F Belleville, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours

Services

Service options
Delivery Drive-through Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Coffee Late-night food
Dining options
Breakfast Lunch Dinner Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Family friendly Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids Good for kids birthday High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

3.5
★★★★☆
1023 reviews

Most Mentioned

coffee (55) drive thru (41) bag (10) parking (10) mcmuffin (9) machine (8) window (7) table (7) polite (6) big mac (5)
5 stars
328
4 stars
267
3 stars
195
2 stars
71
1 stars
162
December 15, 2024

I hate the sterile, antiseptic, cold, institutional look of the renovated McDonald's, but what I really despise is how the kitchen area is closed off from the front of the restaurant, so that you cannot see the order being prepared. What are they trying to hide? I will never set foot in that McDonald's ever again! You just lost a customer.

December 15, 2024

I’m never coming here again. I live down the road and would rather drive to Walmart than deal with the stupidity here. Rather have their drive through times low than care about customer service. I have been waiting over 30 minutes for two coffees they forgot. After waiting 15 for more than half of my order!

December 10, 2024

Literally the worst mcdonalds in town! The worst! How can 2 of bellevilles worst places be in the same parking lot! I just asked for my usual lrg orange pekoe tea with 4 sugar and 3 cream asked for it well stirred at the speaker! was lucky enough to get to the second window to watch it being made she put cream sugar a tea bag in a cup put a lid on it and didnt stir it once! I asked for it restirred and they have the audacity to smirk and say it was stirred! Unreal! I watched her make it! Not everyone that goes through the drive thru is in a rush I have 4 seconds to get my tea stirred!

★★★★★
October 16, 2024

The best customer service we have ever received in any restaurant. Was blown away. Was a small mistake with my food. Was refunded happily and given some free ice cream. Extremely kind manager. Wasn't made to feel like an inconvenience. Wish I got his name to put on this. He was a very kind man.

★★★★
September 22, 2024

Auto machines were acting up causing one lady waiting 10min for an iced coffee. Less automation and focus on drive thru. I Cannot drive due to seizures so the wait time is absurd.

August 17, 2024

I'm here right now. It's 2h55pm, no car in the DT, 2 people inside. There is a ton of ants on the floor near the soda machines. No paper in all the printers of the self serve, garbage absolutely everywhere, floor is sticky, the screens for the orders dont work. On top of this, there is approx 10 employees, yet ive been waiting for over 15m. And it's like that every single time. They're clearly not cleaning and they don't make the food either, so wtf are they doing? Idk who the team leaders and the manager are, but they are absolutely useless....

October 26, 2022

One word ...Pathetic 🙌 The photo is 1000 words. Is this a joke McDonalds. Who trains the staff this type of service? I ordered a coffee, it takes you 15 minutes to get one car from the speaker to window. That's over 3 minutes a car at the window. Your staff hand me a coffee with a lid not on, and clearly watch the cup on coffee drop into the cup holder and spill everywhere. Did she think to apologize? Did she consider to offer napkins. Nothing.. I have to wave her down to ask for napkins which are ignorantly passed to me and then she speeds off. Do you clearly see the electronics that your coffee is smothering. It cost money to fix. Did you know it took me A LOT LONGER to clean up that mess then it would of taken your employee to put the lid on correctly. You wonder why people are on edge constantly. You expect to be treated with respect to do a job with expectations you cannot meet, you expect the paying customer to take consideration for your mistakes when your staff neglect to take responsibility for their actions. Do better.

★★★★
December 5, 2018

Decent location, a bit smaller and they occasionally will run out of certain things like toys or a food item, but service is normally pretty good, seating it fairly comfortable considering it hasnt had the upgrades the north front location has had. Drive through here ismt bad. Alright views. Overall not a bad place, and I'd say its worth going into to get food if you're already on that end of town.

December 21, 2024

Just went to this mcdonalds and tried to order 2 medium hot chocolates, they told me they could only do small hot chocolates, offered me a medium coffee. I asked if they had medium hot cups to which I got a yes so I asked why they cant charge me for a medium hot chocolate and was told they dont sell medium hot chocolates. Since when has this been a policy? If you have the product and the correctly sized cup why couldnt I have gotten a medium hot chocolate? Ridiculous. I took my order elsewhere

December 21, 2024

Newly renovated. Layout sucks..only 1 cash. Less than half the dining room area now. Bathrooms are weird now. Staff is young foreigners who dont speak English well. Screwed up my order.

Local Guide
December 21, 2024

Screws something up at least 8 out of the 10 times you go. (ie. Like a chicken sandwich without the chicken, missing whole items, or burning the hell outta the breakfast items).

★★
December 21, 2024

I posted 3 stars 4 years ago. I am going to update that to two Stars. Ive done this because I stop in about once every 2 weeks. 50% of my orders are wrong. Typically I double check my orders because if this... but of course the few times i do NOT check... its wrong. But why should I have to do that at all? Ive complained enough, and returned enough times for a correction.. It is sad that we takes bets on whats going to be wrong with our order. In most cases its missing items ive paid for. The store is closed for renovations right now and I hope for improvement with your orders.

★★
Local Guide
December 20, 2024

This McDonalds location just recently underwent a renovation. It looks nice from first glance. However, the restaurant is freezing. Probably why its always empty. The floors were filthy. Since it was empty, we figured we would eat in. Every table was dirty. There were a couple with garbage left behind. The only garbage receptacles at the front were overflowing. Took awhile before anyone came up to take our order. The staff members were all seemingly chattering in a group in their native language. When our order was finally taken, the cashier struggled with understanding us, my husband ordered his fries upsized and paid for upsized, gets a medium. We watched people wait to be served and just finally walk out because they dont seem interested in serving anything but drive thru. So for a few extra fries i wasnt wasting my time waiting for them. If theyve got time to stand around and chat they have time to wipe down the tables. I know its only a McDonalds, but Christ, the fast food industry has tanked in quality around here the last couple of years.

Local Guide
December 14, 2024

Ordered the special Grinch meals and didn t even get the actual special box or fry seasoning. Won t be coming back to this location!

December 14, 2024

burnt food slow wait times staff are extremely rude

★★★★
November 21, 2024

None of the stuff had mono peices with like 2 weeks still going and rather rude and i showed up looking like a fool for halloween.

October 21, 2024

Can this place get any order right?? Every time we come down, there s always something missing or they give us wrong items!!! Infuriating to go back in line over and over

★★
October 21, 2024

Had a McChicken sandwich for the first time in years, the breaded chicken has gotten so small, I had actually thought they forgot to put the chicken on the bun. When I lifted the bun up, there it was about 1/2 the size of the bun and hidden under a mound of lettuce. What a rip off for the price you pay.

★★★
Local Guide
October 21, 2024

Its McDonalds, nothing more nothing less

★★
Local Guide
October 21, 2024

Purchased BigMac extra value meal w/ cold brew coffee. Coffee and fries were great; for the first time, BM was not tasty...

★★★
Local Guide
October 21, 2024

Average corporate McDonalds, workers are nicer than most. (usually...)

October 21, 2024

BelleVille s worst Restaurant Specially for service . Come On guys its 2024 not 1977 . Food

★★★★
October 21, 2024

G00d coffee

★★★★
Local Guide
September 21, 2024

Best service in months . And they were short staffed. Slower than normal but great service.

★★
Local Guide
September 21, 2024

Mobile ordering sucks and is no faster than the drive-thru. Waited 10 mins in the restaurant with flies buzzing about. Got an apple pie from the day before and a poorly stacked sandwich. Their breakfast team needs to step up the game.

★★★★★
Local Guide
September 21, 2024

Can be long waits. Gets very busy Parking: Plenty room Wheelchair accessibility: Easy

Local Guide
September 21, 2024

Today they handed our food to the car behind us. The guy rambled his hands through the bag and gave it back to the girl. She then brought it to our car we told her we didnt want it and got our money back. I watched the guy lick his fingers after putting his hand in our bag he touched the fries at the least

★★★★
Local Guide
September 21, 2024

Staff that cant understand what customers order should not be at the window or the front cash

★★★★
Local Guide
September 21, 2024

Its a McDonalds and the employees are good, enough said

★★★★★
Local Guide
September 21, 2024

Always quick and good to go.

★★★★
Local Guide
September 21, 2024

Like any other McDonalds, Play Place closed for cleaning, thankfully

Local Guide
September 21, 2024

Awful experience. They just prioritize the drive thru. Everyone inside waiting 20 minutes for a big mac while they churn out drive thru orders

★★
Local Guide
August 21, 2024

Mcdnoad

August 21, 2024

Very slow and your order is never right

★★
July 21, 2024

A couple weeks ago a teen was roller blading around inside. Yelling randomly and scaring people. Staff did nothing. Almost every time I use this drive through I am asked to wait today I had icecream in the car. If you go here be prepared to wait. How hard is an egg sandwich without meat and a coffee? Not impressed

Local Guide
July 21, 2024

Ordered a Bacon/Ranch Wrap with Crispy chicken and came as a soggy mess. So much lettuce, it was disgusting. Im guessing they use the lettuce as a filler. Will not be ordering from this place again. The only thing made right, is coffee.

★★★
Local Guide
June 21, 2024

Slow service took to long for meal 30 minutes

June 21, 2024

This location is horrible and should be shut down.for medical reasons I drink decaf coffee. Its always a 20 min wait because they dont make it till someone orders. They are too cheap to spend the 30 cents to brew a pot. Even after making promises they will have it ready for me in the mornings. I am done with them.

★★★★★
June 21, 2024

A young girl served us and she was super happy, upbeat and polite. The experience through the drive through was amazing.

★★★★★
Local Guide
June 21, 2024

Only one place to go when your having a Big Mac Attack...! Love the Table Service.

★★★★★
Local Guide
June 21, 2024

Great place

★★★★★
Local Guide
June 21, 2024

Calm and cozy

Local Guide
June 21, 2024

Food is fresh, service is good. Be ware of needle disposal box in the washrooms. Which would mean that there s active users in the area. Be are with your children. Won t be coming back to this location.

★★★★★
May 21, 2024

Fast service

★★★★★
Local Guide
May 21, 2024

Not my fave fast food. But once in awhile you just need some bad greasy rotten ronnys to satisfy a craving or a hang over. But yummy smoothies frappees and milkshakes yes please!

★★★
Local Guide
May 21, 2024

OK for a McDonalds

May 21, 2024

This restaurant has never got my order right. Ever. Literally.

★★★★
Local Guide
May 21, 2024

Decent staff , coffee is hot and miss

May 21, 2024

This place is great for food if u dont mind the owner discriminating against people i watched the owner remove homeless people because their bike was to flashy out front and another time i watched the owner call a homeless man a terrist stating that homeless people wreck his buisness another time i watched the owner and manager martina remove guests from the property right after they spent 60 dollars in food absouloutly uncalled for. My sister used to work for both the owner here and the brother at the other locations uniforms caused her skin to welt managers cut her breaks if she was late despite calling in and worst of all ive spoken to several of the workers here to confirm they only clean the play room in the case of the 3 ps (poop, puke and pee) keep in mind its almost never cleaned at the very top floor neither .. although some staff can be greating the staff does have a huge problem when it comes to martina and the owners im appquled at what ive watched and seen it is a disgrace Vegetarian options: Theirs very few and the greece is almost always contaminated im sorry to say Parking: Free parking but dont u dare use the bike ramp if u have a bike trailor the boss is almost sure to kick u off even if ur trailor is used to transport ur kids its sad Kid-friendliness: Its not a sanitary place the play room only is cleaned during puke poop and pee the owner is not very friendly and personally i wouldnt recomend bringing kids to such a place that has major health concerns ..

Local Guide
May 21, 2024

Unprofessional staff i did wait over 10 minutes for just one ice coffee

★★★★
Local Guide
April 21, 2024

What can I say, its McDonalds., however this particular 1, had my order 100% correct, and all my food tasted exactly how it should

★★★
Local Guide
April 21, 2024

Usually fairly quick service here at the drive through. People will snake you in line though as there are two drive through lanes and they can be approached from both north and south. At times they make you park and wait for things like fries. This is unacceptable to me. McDs fries should always be ready to go out the window.

★★★★
April 21, 2024

I still enjoy a good old Big Mac

Local Guide
April 21, 2024

McDonalds should be ashamed of themselves....

★★★★★
April 21, 2024

Come threw the drivethru a few days ago there was a mistake with my order I called and spoke to Jenn the general manager she was incredibly polite respectful and understanding beyond professional personaly brought my food to my car when I came back to get it replaced and apologized again for the mix up some of the best customer service Ive received from any fast food establishment in Ontario

★★★
Local Guide
April 21, 2024

Everything was fresh but not a lot of fries for a large. None fell out in bag.

★★★
April 21, 2024

All chicken sandwiches ( combos) should be offered in grilled. When you order a mcchicken deal. You should be able to order it grilled. Alot of customer want to eat healthy. Who wants to eat breaded chicken on a bun. Bread on bread. Sounds healthy??... Dietary restrictions: Foods should fair to all customers. Mcchicken in a combo should give the customer a chance to order it in grilled . And you should be offered that way in the offers section. What ever happened to side salads. Another healthy option????

★★★
Local Guide
March 21, 2024

Do not expect them to give you a full meal because they only put one piece of bacon on your meal.

★★★★
Local Guide
March 21, 2024

Small but super fast and friendly!

★★★★★
Local Guide
March 21, 2024

their coffee is the best, blows Tims outa the park

★★★★
Local Guide
February 21, 2024

The inside of the restaurant could use some repairs. Begin to really look run down and uncared for. Food

★★★★★
Local Guide
February 21, 2024

Sometimes you just need some McDonalds!

★★★
February 21, 2024

Almost every time I go through the drive-thru they make me park and wait for someone to bring it out. I didnt want to park. If I did, Id use the mobile order/curbside pickup. They park people so their drive-thru times stay low. Its poor customer service and annoying.

February 21, 2024

Need to start getting orders right and stop giving 3 packs of ketchup with 3 meals

★★★★★
February 21, 2024

Can I just say, every place needs a Rebecca! This staff member was so accommodating and kind to absolutely everyone Rebeccas personality is infectious. I came in on Feb 21 at 1100 am, thanks guys!!

January 21, 2024

When I went i saw a Manager she was too rude and she even dont speak with their employess in good way. Her name is Kinjal.

★★
Local Guide
December 21, 2023

Food is sub par.

December 21, 2023

I ordered a chicken McMuffin with extra mayo when I got it there was no mayo on it, lady on the counter was disrespectful. North front is definitely way better.

December 21, 2023

They messed up the whole order it was simple two ten piece mc nugget meals two big Mac meals and quarter pounder with nothing but cheese and a lot of pickles

Local Guide
December 21, 2023

All other food joints did gave gifts or giftcards to all employees but McDonald s is the only fast food chain that didn t appreciate its employee for christmas and new year. I really want to bring this to notice from the side of employees working here. As a biggest fast food chain you guys should appreciate your employees hard work as they even worked on christmas day and new year day. And not even allowed to accept tips. Boycott McDonald for not respecting employees.

★★
Local Guide
December 21, 2023

This is one of the Express mcDonalds that more or less lives and dies by its drive thru. My primary concerns are that they park you for absolutely everything. Finally the order comes and it is rarely correct. Either that or it comes out completely unedible or to an adequate standard. Employees are pretty nice however.

★★★★
Local Guide
December 21, 2023

They do sometimes mess up orders. But overall, theyre pretty okay

December 21, 2023

Very bad service. Waited for 40 mins just to get 1 donut. They need lots of improvement in customer service.

December 21, 2023

Doesnt matter how long Ive been waiting at the drive through they always serve the car that got there after me first. And Ive never been given a receipt once in the eight years Ive lived near this one.

★★★★★
Local Guide
December 21, 2023

AMAZING

★★★★★
Local Guide
December 21, 2023

Friendly staff Wheelchair accessibility: Right beside enterence Food : 5/5 |

December 21, 2023

All day breakfast but won t deliver my hotcakes 5 minutes down the road are fricking kidding me what the actual heck is wrong with this place smh Pt 2. Well this is just great finally found a way to have them delivered and guess what what???? I can t get a freaking orange juice delivered with my gosh darn meal!! I have freaking had it with this place!!! seriously this crew needs to figure it out!

December 21, 2023

Every time I go there they get the order wrong. Worst McDonalds in Belleville.

Local Guide
December 21, 2023

Worst McDonalds in Belleville. Generally get cold or grosse food. Not sure how you can mess up a smoothie but they did it and of course never get receipts from this so cant complain. Never going back to this location.

Local Guide
December 21, 2023

I expect more from McDonalds they have it pretty easy

★★★★★
December 21, 2023

Good and fast service. Enjoyed my hot and fresh nuggets.

★★★★★
Local Guide
December 21, 2023

Staff are fantastic here!. Very considerate and customer-focused! Great location to visit.

Local Guide
December 21, 2023

Went got a mcdouble they put chicken sauce and ketchup on it service sucked we waited 15 mins for this order at curbside had to go in and get it

★★★★★
Local Guide
December 21, 2023

The overnight dude is pro and does an excellent job serving. They need to fix the light by the drive through.

★★★
Local Guide
December 21, 2023

Hit and miss with food and staffing levels at this location. They always say Have a good one. I am not certain to what they are referring?

★★★★★
Local Guide
December 21, 2023

Coffee is great!!

★★★★★
Local Guide
December 21, 2023

Very courteous staff.

★★★★
Local Guide
December 21, 2023

A familiar, consistent fast food when you have to eat on the run.

★★
Local Guide
December 21, 2023

No hash browns ready in the morning

★★★★★
Local Guide
December 21, 2023

My go to place when running late lol. Fantastic service and 100% on customer service excellancey

★★★★
Local Guide
December 21, 2023

Always nice!

December 21, 2023

Terrible quality food. Unfathomable service and expensive to boot. Wendys from now on thanks. Food : 1/5

★★★★★
Local Guide
December 21, 2023

Love the coffee!! muffins etc

★★★★
Local Guide
December 21, 2023

Good for a quick bite to eat

Local Guide
December 21, 2023

Missing stuff alot.

December 21, 2023

We ordered twice in the same day. They never got the orders right. We ordered grilled got fried chicken and ordered a happy meal with book and apples and got fries and toy. Honestly, they are not trying to get the orders right at this location.

★★
Local Guide
December 21, 2023

Its Macdonalds.

December 21, 2023

I always order an everything egg blt. I remove the tomato and the mayo. That s it. For some reason this restaurant thinks that means remove the bacon as well! Has happened 4 different times now. Just disappointing.

★★★
Local Guide
December 21, 2023

Ordered 10 piece nuggets and only got 9. Very sad.

★★★★
Local Guide
December 21, 2023

Its McDonalds... Somewhat overpriced fast food

Local Guide
December 21, 2023

There twice this weekend breakfast sandwich no sausage . 2nd time ordered two muffins did not get any muffins at all !!!!! Not a happy customer !!!! A monkey with a rotten banana could do this job just sayin buckwheat .

December 21, 2023

Drive thru and wait. Every time I come here I get asked to pull ahead.

★★★★
Local Guide
December 21, 2023

Wheelchair accessibility: Accessible Recommended dishes

★★★★★
December 21, 2023

Amazing staff and incredible experience Great food and shift manager was so humble, had great customer service skills. Food

Local Guide
December 21, 2023

A_

★★★★
Local Guide
December 21, 2023

New location open for 24 hrs. Good service and great food selection.

★★★★★
Local Guide
December 21, 2023

Good

December 21, 2023

This is the worst McDonald s I ve ever been to. So disorganized. I have to pull into the reserved spot every time and the food is still cold and stale. Order always wrong. My god just go anywhere else and save the aggravation

★★★★★
Local Guide
December 21, 2023

Best McDs in town imho.

★★★★
December 21, 2023

Cant fo wrong with a Mcdouble with extra pickles.

★★★★★
Local Guide
December 21, 2023

Best McDonald s in town! Everything is always fresh and the staff are so friendly! Ordered 6 nuggets and they gave me 10

December 21, 2022

These guys ripped both time stqmps off my apple pies i call the manager shes running around the store asking everyone about the problem with me on the phone, very professional my orderwas todayat 12: 04 pm thanks.

Local Guide
December 21, 2022

Better than the one on Front Street, but still far from enjoyable. The food is usually cold or burnt, and Im always waiting 10 minutes for food, even when its only me there.

★★★★★
December 21, 2022

I love the food it s a amazing

Local Guide
December 21, 2022

Every order I get from here is wrong or missing something. They ALWAYS forget the nugget sauce and will give you a single quarter pounder if you order a double quarter punder BLT. Always call and manager says we will let the staff know and try to do better...........they never do! SERIOUSLY!!! DONT TRUST THEM TO GET YOUR ORDER RIGHT, CHECK BEFORE YOU LEAVE!!!

★★★★
Local Guide
December 21, 2022

Ordered a KitKat sundae Tasted good but would have been better if they mixed it up In a blender Big chucks of kitcat

★★★★
Local Guide
December 21, 2022

Good

★★★★
Local Guide
December 21, 2022

Good decent fast food.

December 21, 2022

I got 2 breakfast Burritos they were twodays old and hard!!! They should have not been served to any!

★★★★★
Local Guide
December 21, 2022

Absolutely love McDonalds on north front st. Their food and service is always great and they are always friendly. The store is clean

★★★★
December 21, 2022

This McDonalds did not mind that I only needed their ladies room. Its nice to know where we can stop for this reason if traveling. Thank you McDonalds Service

★★★★★
December 21, 2022

The hash browns are always either warm or cold sandwich so so coffee is never consistent we stop here usually after delivering to the food basics fast food has gotten to expensive to not be hot and fresh the way you expect it Im starting to go to the tim Hortons next door sick of the cold food where is the training for these employees

★★★★
Local Guide
December 21, 2022

Fast and hot late at night. Cant beat that

December 21, 2022

I ordered a junior chicken and somehow ended up with just bread sauce and lettuce.