McDonald's in Blainville

not even able to say a single word in French

Horrible service

Bad across the board. Always errors in orders.

Great customer service

Disgusting, not fresh, not hot, poorly served. McDonalds are getting worse and worse.

Its really not normal to wait 10 minutes for a bacon mcmuffin trio seriously

I went there for my daughter a few times. Although Im not a fan of fast food but on rare occasions I allow him to have it...

Plastic food

Friendly and efficient staff

Fast service, we mixed our sodas in the machine.

The best McDonalds ever, fast, hot and fresh and there was nothing missing! Funny its been a long time I was surprised in a fast food

Bad service, fries not cooked and cold. Table service does not exist. Very disappointed.

An eternity to be served. No employees. Not a good place when youre in a hurry.

I didnt like the way at all so an employee wouldnt let me take my order!! I asked him for lunch and confirmed that at that time there were no more! Two seconds later he tells me hes going to come back and take my order even though he didnt even let me speak to answer him. And all this when 5 seconds is still amazing!!!

My Tbnk sundae

I ordered a quarter pounder with cheese and a hot chocolate and was given 2 slices of bread with a cup of hot milk

No grilled chicken... Ive been waiting for my order for 15 minutes and there arent many people. Made tough!

Use the app because ordering there is looooong.

Same old Same old...

Announces special items on TV, but does not have them in stock

Perfect

20 min sitting in the parking lot waiting for 2 Jr burgers.

I dont get fast food ever but this was a unique rare time when i ordered fries.. what a horrible after taste. Never again

Hot iced tea. Wrong size fries. Decent service. Step your game

For 4 years 100% of the times an item is missing from my order. In addition, poutine is rarely made well (too much sauce or not enough. Last week my daughter had no sauce at all!!! And my boy had no fries in his happy feast. The croquettes are often dry and clearly exceed the time allowed in the stove When I was younger I worked in a McDonalds so I know the basic rules on quality and portions Very clearly this McDonalds has progress to be made!!

Quiet place. There is a shortage of staff, so you have to be patient

Close your curb side if you don t deliver there! Waited 15 minutes in my car and finally should go inside to receive my food. And they didn t even apologized. Horrible management.

Very nice sandwich Very fresh fries

Most poorly maintained restaurant the windows of the entrance hall very very very dirty, we cannot see through the toilets that we could app the toilets very unsanitary we make the comment and no one intervenes what service welcome to McDonalds we can help you serve hello?

Always good service and the employees are friendly.

Waiting time sometimes to be served.

Super slow, order 1 hour earlier before dinner or else it will take 40 minutes for the food

Very long wait

I ordered a trio of two cheesebugers!!! Well done he just gave me one!!! Real stealing.

Drive-thru service preferred. Counter service inside is quite slow. Not always a clerk available to take the order.

*** Food Poisoning *** We went to get our meal at this McDonalds last week and we got very sick with food poisoning!!!!!!!!!!!

Insolent employees. Does not respect orders, very slow service. Customer service gos mask of professionalism

Wait 1 hour for 2 trios sorry but what is this service??!!

Its a McDonalds.

Excellent McDonald s

Always good taste the service was ok Parking: Close to McDonalds and plenty of room

Not too good

Worse McDonalds, they serve the fly-out service and take-out deliveries, they dont care about the people who come to order inside! All the employees ignore you! horrible bad service I waited 20 minutes and no one came to take my order. I went somewhere else! last time! This is not fast food at this point!! Looking at the comments below, obviously Im not the only one to have experienced this!

Everything is very good, enjoy your meal

Excellent cleanliness and good attitude

Incompetents we understand that they have the order displayed they just have to follow and they are not even able to do it correctly he always forgets everything even that I order a luxury crispy mc he gives me a big mac I am going back . A crispy mc but its a deluxe that Im seriously ordering, its still wrong, it doesnt make sense, youre illiterate, the manager should maybe you do what, seriously, its hard and youre not even able to follow the order on the screens

I had a horrible experience. I was waiting 15 minutes at the drive thru for a coffee which I did not get! While waiting I received two Uber Eats delivery orders from this McDonalds. Finally I went in to get it the coffee which should have been free and the manager was extremely rude to me! Also I had to wait a long time for the Uber Eats orders and the bags were not even closed properly! So now I know to decline any orders from this particular McDonalds in the future!!!

Fast, efficient and courteous service

My coffee is always good at this place not like the one in Montreal on newman which is terrible order was good and hot

Horrible!!! Ordered 3 trios 2 apple pies and a 4 piece nuggets. They forgot the sandwiches in the trios and the 4 piece nugget!!! This happens all the time. We usually order with Uber as we have a young child at home and we are always missing something from our order!!!

NEVER AGAIN . NEVER the one in Fontainbleau . The owner. I confirm to you that he is aware that the staff on the floor is insufficient but still cuts the hours knowing very well that a staff working at 4 percent instead of 18% on a Friday at dinner is laughing at your staff... The staff are pitiful, sad while the owner pockets a lot because everything is dirty, trash, toilet, no ketchup, no glass lid . no napkin and so on . than profit. Discouraged customers who wait more than 45 minutes . yes yes min.45 min . So apart from the boycott of this one there is no solution for these very young staff who are insulted etc etc and believe me I am not exaggerating ANYTHING very sad . please go somewhere else . or you will regret

Very clean restaurant. The staff is courteous and polite. On the other hand, no special of the month (Mc Côte) which was the reason for my visit and no sachet of vinegar. I still come back disappointed.

Worst worst mcdonalds ever..terrible food...my wrap was just thrown in the bag not even wrapped the chicken and veggies where all over in bag...the fries were half full..is this a joke. and..its not the first time at this location...often the orders are wrong ... the food is cold and the wait time is ridiculous..

The fries were hot yeahh its rare at McDonalds

Extremely slow service, people are all crowded together and no one knows who is waiting to order or who has already ordered. It takes 35 minutes or more to have 2 large fries. Really poorly organized, no screen to show orders in progress, the clerks speak French poorly and say the composition of the order rather than saying the order number, which leads to confusion.

The ketchup cups, straws and napkins were all empty. My partner notified the staff but nothing was done while we were eating. That could be improved.

The sausage in the burger is too salty and hard, it tastes terrible

Its always open. But the other things would be up to you to judge.

Food reheated could not be capable of 2 little DRY fish overcooked lack of sauce and what about the damn fries never hot enough not able to fill the container At the prices it costs us, it s really a steal

He has to check the orders every time because there are a lot of errors!!

At the McDo in Fontainebleau the wait is indeterminable. If youre in a hurry for your lunch hour, change places! The food is always or almost lukewarm or cold!

We never received our order, it was a mobile order and it says open 24hrs and close at midnight. We placed the order on the mobile app and got there around 10:45pm and we could see a staff inside. The light was off and the staff saw us and avoid us. It s one of the worst mcdo in blainville.

I always come around 9:00 p.m It s always close No fresh frites I call them. They are was rood on the phone with me I knocked door and they see me and left Don t recommend at all l just back from there

Mc Do is Mc Do... not my favorite but hey...

Star products and ingredients are often missing, for example: tomatoes! There should never be a shortage of tomatoes in any McDonalds and they should have the star products everywhere, for example the breakfast sandwich with chicken and waffle fries! Wheelchair accessibility: Parking for people with reduced mobility, very close to the door and no big slope.

In addition to an exceptionally slow drive-thru, they put cheese in my Egg McMuffin BLT when I specifically asked for no cheese...

Very fast drive-thru service! And without error.

I went to the drive-thru yesterday Friday at 11:40 a.m. and I ordered a chicken McDonalds. When I got home there was a big hair in it.

The teenagers who work there on FDS evenings take 25 minutes to give 2 Sundays

Good mcdo

Very impolite staff

Delicious iced coffee.

They always manage to screw up the orders and when I voice my discontent the girl who served me told me to go to another McDonalds then. What kind of costumer service us that? Who train this kids? So sad.

The most disgusting McDonalds Ive visited in my life, not to mention the 20 minute wait for a COLD burger from a Fast Food...

Good when they wanna be. Horrible when they wanna be. Never have chaussons (apple pies) one of mcdonalds most iconic snacks. They dont have Wraps or many fresh baked goods They use the excuse that it s a small location to be less than mediocre. It was one of the best McDonald s locations about 4 years ago. Now it s a big hit or a big miss.

McDonalds remains McDonalds whether we are in Beijing, Brussels, Dallas or Fontainebleau. If this review were to judge the quality of the food, it would be a 5 star for the thoroughness of the menu. On the other hand, a McDonalds is judged on its service, which is not the strong point of this franchise; indifferent staff, awkward camaraderie in the kitchen, limited respect for its customers, sometimes unreasonable waiting times. As is the case with several businesses in the neighborhood, they have the advantage of having the exclusivity of a certain territory which gives them this room for maneuver.

You can order on the app but when you arrive it s closed. A1

Worst McDonalds ever, Im first in line inside and it took them 8 minutes before taking my order because theyre too busy and everyone has ordered from the car, it seems like its their priority, there are no people in the restaurant when you ask them if Im coming to serve you they tell you to wait and disappear back or prefer to place the Uber orders before everyone who is in the restaurant beautiful gang who grabs the donut

absolutely horrible i ordered online and i called because the door was locked she said oh i don t speak english and hung up. I called again she heard my voice then hung up all meanwhile i already ordered. I called several times one of them where she said she was busy and simply hung up until she picked up after i got mad she suddenly spoke good english and understood me fully. horrible service very rude everytime i called i was very respectful and nice until i lost it when i realized she was doing it on purpose.

Failure to use 20 minutes for a coffee

I told the young man who served me: EXCELLENT AND FAST SERVICE!

Some of the workers are on slow mode . When we placed the order the girl serving us mixed the order, she didn t know how to use rewards points. Because of her we lost 10k points. The place is dirty, tables with food rests disgusting

The young people who work there understand absolutely nothing!!! So much so that we left to go somewhere else! This is not the first time for this type of restaurant! Employers hire young people who are in their bubble and in order to pay less, they lose customers who are not able to be served what they want!!! You show them the price table and they dont even know!!! Its not going well!!!

No worse, its McDonalds

I didnt have half of my order in addition to being cold and really dry usually Im really not picky my non its value because its not the first time and each time the same thing so I could go to him to fall Parking: When he doesnt have many people kk my if not hell Kid-friendliness: Childrens toy

Am shocked. The girl didn t get my order because she didn t understand what does it mean ( vanilla ice cream regular one ( standard one) in a waffle cup, l don t know how to explain it with more details , l spent my time in a huge line! Am pregnant and get absolutely horrible service! I Don t recommend that MC .

This is not the McDonalds of the 1960s to 1990s. Times have changed. The toys are made flat. The employees are not smiling. The decoration is colorless in the restaurant. The food is okay. Brief.

The employees are really in no hurry to take orders or hand them over . Order two beagle BLTs one sesame the other plain no egg inside no tomato just bacon and salad!!!!! Plus not even the right labels that separate them!!!! Really the worst McDonalds

Went threw the drive thru and when we got our food was cold

Just as expected

The service is extremely unprofessionally, they always have something missing at the restaurant, why am I supposed to be waiting 20 mins for a drink ? Got 2 and had to wait again for the 3rd one..

And lêçoumm Brvvo

Well its not about the food.. more about the rudest person taking the order who made us look so stupid because we were trying our best to communicate in french because he refused to entertain english... Canadas first language.

Horrible experience! The person at the counter was very impatient while we decide our order. The food quality is terrible and condition of the branch had very dirty smell inside. Would not visit again.

Door bar at 7:15 a.m., dont be served, show that your doors are locked or do something

The cleanliness of the premises leaves something to be desired.

Super

A service that makes absolutely no sense with an old lady without patience who works at 1:45 a.m. on August 17, 2023 and who clearly does not want to work because she screams into the microphone like a crazy old lady!! The fries were cold and uninteresting... I have lived 2 minutes from this McDonalds for 25 years and I have never been so poorly served in my entire life! I really hope that this lady goes to therapy to consult and then that she changes jobs or goes back to school... because working at McDonalds is clearly not for her... in short

The gray-haired employee with a Quebec accent is an old cow! Not capable of being polite. If you dont like your job, hes looking for a job! Unpleasant, I was not surprised to receive my croquettes and fries super cold despite the fact that there was no vehicle in front of me. In short, the night service is horrible!!

Good service

Worst McDonalds in the region. The employees are incompetent and they have made mistakes on all the orders I have made to date. plus theres no buffalo poutine, a real shame at this McDonalds

WORST WORST WORST service I ve ever received at a MCD. Took 25 minutes to get my meal, staff screwed it up twice, finally got it right ok the third try. I mean, mustard and onions only, how hard could it be? Never going again!

Ok

30 minutes for a mcmaffin and a lot of things were missing from my order

Why tf are my fries half empty? Its really basic and takes no skill to at least fill up the damn thing

Worst fast food around. Never the right order. Still waiting to be over. Poor management.

I ve never once received the correct items for my orders

Yesterday September 30, 2023 around 1600 the mens toilets were disgusting but paper filled with blood. However, you are in Fontainebleau, you should have class, I hope this review will change things.

Food was ok but not warm enough, felt like fries and buger were made a while before I got them

Slow service. The cashier must assemble orders and therefore cannot take care of customers. 20 minutes before being greeted then another 15 minutes before having the food. Its not fast food...

Like all the other MC Donald he always has errors in the order I arrive home and I dont have what I ordered

Avoid placing someone with little experience at the checkout during a rush.

Brought my grandson. Food was cold

If you want to dont go to this toilet!!

Fast