McDonald's in Blainville

1st time I go to a McDonald s and the order is hot and error-free

Incredible, not even capable of doing simple things, they give burritos, no salsa, nowadays young people are busier being on their phones, rather working like everyone else, and according to me, the manager must be an incompetent who is crazy complement of everything mcdo and no longer if it was

Zero experience Badly treated by your agents

Go get 3 big macs FRETTE 2 fries pitched in our bag make us wait not long no people to have our lunch pitched by a girl not happy not good evening long live good service

There is often a lack of something very very Long service as much Morning than evening

My kids were served raw nuggets!

Almost 15mins for 2 drinks, no rush anywhere... was endless

Mcdonalds very dirty, no paper in the toilets. Cold burger. I loved this McDonalds in the 90s, but the quality and service are mediocre. Really very disappointed. The McDonalds in St-Jérôme are much better by far...

It s two o clock in the afternoon and they managed to forget to give me my fries! I understand during rush hours, but when you dont have so many customers, forgetting them is more annoying!

A bunch of incompetents who are unable to finalize a complete order without error. Oh and forget your condiments. Impossible for those unable to include them, whether it be sauces for croquettes, ketchup or even syrup for pancakes.

Go to another McDonalds. Every time I go there there is always something. The McFlurys are always poorly mixed, the filling is only on the top, not to mention they fill it halfway. I asked for 4 strawberry turnovers, I received 2 strawberry turnovers and 2 apple turnovers because there were only 2 left but I was not warned, I was just discreetly given the apple turnovers at the place without saying anything and I dont like the apple ones. This is not an isolated case either. Thats not how you treat your customers. Opening hours often not respected.

Overpriced

Welcome to McDonald s where cleanliness reigns

Dirty very dirty toilets, the service not really friendly always forgetting no fries for one of my children and fortunately I say 2 happy feasts one was missing, never a ticket in the terminals its really not the same anymore

GOOD

40 minutes of waiting in the evening, to be avoided around 00:00

Self order 2 egg mcmuffins without eggs!!!!!!

Only positive points: it was fast and the order was correct... Fries too salty, wrap completely undone, employees are stupid. We ask for mayo, we had it thrown at us... we ask for a little more since 2 sachets are not enough for the quantity of fries we had a nice big No. With eyes in the air. Parking: Parking is easy to access and very available

On this Wednesday evening, inside, it took 30 minutes to get 2 trios whose fries were hard and lukewarm. The ordering machines did not have paper to print the order number, as often happens. The soap container next to it was empty. The order numbers do not remain displayed on the screen because an employee repeatedly goes through and deletes all the order numbers (Why?). At least the employees were polite, but you definitely have to intercept them to get their attention. Quite disappointing customer experience.

Order placed at the drive-thru and inadequate service...after a long wait without saying anything over the loudspeaker...we take our order and repeat several times...in the end we are served a cheese burger while we ask for croquettes for the happy feast. And no barbecue sauce as requested...I drink my latte and find it tasteless...in fact its just hot milk they forgot to add coffee...the height of it...and no ketchup , and they dropped the bottle of water on the ground while giving it to us through the window...conclusion no service...total lack of professionalism and no excuses....what are the people in charge doing and where are the managers?? ? We wont come back for sure...

Great structure for children.

Very friendly staff

Rental well located Blainville Mc Donald Exceptional service Excellent meal Daily fees Well located rental Near boul Cure Labelle 24h service

Food

Superb customer service Very attentive Congratulations and thank you!!

Poor service. 5 min to be able to ask for 1 fork even though there is no one there and they give me anything

Waited 15 minutes for a coffee. And very cold, me who lives in my van, I warm them up. Again close the door in front of me 3 customers before me and close it.

Clean and beautiful

Dirty dirty dirty!! Urine smell before entering bathrooms. I wasnt even able to go there because my heart was racing. Dining tables, greased front door....Are you short of staff? Well, close for one hour during the day to clean up, it s a restaurant!!! You run a food business!!

Dining room, tables not clean. The bathrooms were unsanitary, the smell could be felt even in the dining room.

Worst McDonalds when it comes to deliveries, they are not able to check orders before delivering them, missing items or mixed with items from someone elses order or even a Mccrustillant without bread...

You have time to go through the drive-thru 3 times before being served inside...

Extremely dirty restaurant, I have honestly never been so disgusted with an estaurant. Childrens playpen not cleaned, I didnt want to let my children play there. Papers, food and dirt on the dining room floor and walls. Smell of moldy grease in the entrance. Disgusting bathroom, smell of urine and hairs on the toilet. And I havent seen the space where they cook/serve us but already knowing how to work in catering/management when I was younger, I can say that I wouldnt eat there. We had muffins/turnovers/smoothies so I was less worried about eating. I will never go back there. I hope this review makes it to McDonalds Canada.

Clean and well maintained. Efficient service. If all McDonalds were like that.

No ice cream, drink machine out of order, park dirtier than normal... In the middle of summer...

Very fast service, they recognize their very good customers.

Very family-friendly. Games for children. When you go there, you get a taste for it

I had made a mistake when ordering and the very friendly manager changed my order quickly.

Kid-friendliness: Les jeux Food

Unclean games room

The employees were great but the food was ordinary Parking: It had enough room because people take takeaway or come on foot Kid-friendliness: The benches were small for some, and in other restaurants not Wheelchair accessibility: The benches were very comfortable

Dining room not very clean at 10:00 in the morning and the toilets smell of urine and really disgusting I will never go to a McDonald s again I imagine the kitchen phew!

not fast service

Pretty decent, spacious and comfortable.

Its ok

25 min wait on the window in the drive thru, unacceptable

Night from Friday to Saturday, 3:00 am, I go to order, surprise, an employee tells me that they are closed because they have to do something with the system. Unfortunately, several times I get this done and each time bogus excuses (were getting ready for lunch, my system isnt working, restart the system...) Always between 3:00 and 4:00 in the morning. Dont say youre on 24:00 hours if youre always inventing reasons to close at night!

20 min At the drive-thru without moving at 10:30 a.m. on a Saturday evening but the orders for delivery are not moving much

Jai eu beaucoup de problème avec ma commande.. Beaucoup de personnes sont passé en avant de moi. Même après que mon numéro soit affiché sur le tableau et disparu par la suite. Il a fallu leurs demander à plusieurs reprises. Ils disaient que mon poulet était dans lhuile. Javais pris un faytas aux poulet croustillant. Plus jamais jy retournerai..

Thanks to Loïc, no error in my order and he is so smiling! magnificent human and the assistant manager this afternoon also seemed very professional and kind.

Sometimes we wait a long time due to staff shortages

They often make mistakes in orders. It s made it pathetic, they make mistakes almost every time, both at the drive-thru and at Uber eat! We wont talk about the ice cream machine either! Parking: Lots of parking Kid-friendliness: Indoor games Wheelchair accessibility: Large door to the restaurant and parking for disabled people

Restaurant as usual never lost its always seems and the menu remains normal Vegetarian options: Several varieties and different things for vegetarian people Parking: Enough space never run out or them misery to find parking

Open 24 hours but slow service!

Several times wrong order they blame the girl who takes the orders but most of the time my bill is ok its whats in the bag which is other things! I just got served by the manager and I asked is that right? He stupidly says yes and leaves... and that wasnt it! If the manager doesnt care and does anything, imagine the employees! In addition their bread even the pancakes are always burnt black, it is very bad for your health more than eating simple McDonalds.. I mention this before being told.

Excellent as usual yet cleanliness is not as it should be debries left on table and stains and sticky floors

My girlfriend likes coffee

Tea food was greasy, I was nearly sick. The beef was greasy and I felt sick. Tea Assistant Manager served me with attitude and poor service. The assistant manager served me. Terrible service.

McFleury quickly done well done Kid-friendliness: Yes

Cédric who does the cleaning is his tick

Fast service, I had lunch :) Kid-friendliness: Yes

Open 24/7

All the tables were dirty, 3 customers in the rest but 20 minutes to get my order

Fast service and order accuracy.

Worst drive-thru. The young girl straight up pitched me my 3 drinks, I asked her if she had a cup holder, which she also pitched me. I had to deal with my three drinks in my hands trying to fit them into the cup holder while having no room with my steering wheel in front of me. No hello , no thank you . We were disturbing them! What a strange new batch of employees. Its crazy how everything is owed to them...

Just your average typical McDobald s

Seriously, the coffee tastes like its burning... the muffin is harder than a brick...

Not so bad

The lady who took my order that night was quite on edge and rude which was not very appreciated but the cashier with the beard was very funny and friendly. He really seems to have energy and even if the order taking needs to be improved, you leave with a guaranteed smile! He even asks you if you want some sauce with your fries before closing the window, waving at you with a big smile. We need more people like that at night at McDonalds!

I rarely have positive comments to make at McDonalds but today the service manager number 1 feels good thank you

toilet rooms no water no paper

Worst MCdo ever. 6am on a Sunday morning it closes??? Are you going to tell me that it s more busy at night than during the day? Please remove the license from this owner, he doesnt know what he is doing. Go somewhere else. Theres a Tim right next door.

Very helpful staff and the food is excellent!

The food was good. However, the games module for children is really old and disgusting. Brown gunk everywhere. The games are ok just a good wash would do the trick

So far the most consistent McDo I had in a while

Fast, courteous and good service. Playground for children

I dont know how but we managed to mess up a McFish without cheese THREE times in a row and I had to wait 30-40 minutes? For that.

Very clean, quick service at the counter Parking: A difficult one at the entrance but then its okay Kid-friendliness: Large indoor park

Like all McDonalds, you have to check if your order is complete but otherwise its a good McDonalds. Difficult to access when coming from the south.

Really bad

Total déception regardant l horaire le McDo était sensé rester ouvert je me suis déplacé pour commander Ahahaha pire erreur drive thru on me répond : oui on est ouvert mais j ai pas envie donc on est fermé je pensais que cetais une blague mais non ils m ont rit au visage en me fermant la fenêtre bref plus jamais je compte sur l image de McDo

Me and my friend placed an order at the terminals (interior) while someone was cleaning. There was a damn loud noise from a leaf blower inside the restaurant where the employee was pushing all the dust and junk towards the kitchens. You could see the dust rising into the air and heading towards the kitchen. We requested a refund from Zachary (night manager, who also offers exceptional service!). The employee didnt want to stop the blower claiming that it was normal.... not very hygienic to send all the junk to the kitchen....

Alright Kid-friendliness: For childrens parties its perfect

Very clean compared to others and good service, warm

I used the drive-thru ordering.

Extremely long drive-thru service!

The food is good, small delay on our order, but the biggest negative point is the blatant lack of napkins, we ordered for 4 and only had one napkin. To improve

Closed during opening hours.

The best and fastest McDonalds, games module and crafts for children on Wednesdays with Françoise

In 2023, at the drive-thru one night late... 35 minutes total waiting. Mc Donald restaurants were not capable of staying open until example midnight. The few restaurants open late runs with 2 employees so its very very very long, when its your turn they dont hi, wait a moment, its just the silence, you can stay there another 10 minutes that you add at the 20 more youve waited earlier. Of course, this must go to the Mc Donald head office. Maybe its time to install robots. I wouldnt mind. Very frustrating but its not the fault of the employee so stay polite ok?

Clean and courteous

Wow I loved it!!!!

Service was quick and it was a clean, calm restaurant. The fries were perfect and the rest of our food was delicious as well. Very happy with this McDonalds. Which is rare these days. Kid-friendliness: They have a parc Ronald McDonald which is great. Had balloons for the kids, and even offered kids to colour some pictures.

Very clean and fast

It has an excellent childrens area

As far as night food goes, its pretty meh. A sprite that tastes like perrier, which is weird. then a bigmac which doesnt seem fresh to me, even when its cold.

Thanks to Joannie who worked on January 2 at 10:52am. She does an excellent job. His service was great. She responded to all our requests with a smile and was able to take care of any shortcomings in the games room quickly. You should have more employees like her :)

Food cold, no napkins, not even in bag! Mcdo cant afford napkins I guess..lol

Mid, Mc Do........

Service was extremely slow (not rush hour, just ordered one trio and i waited over 15 minutes after drive thru order to receive it) and a simple order was wildly incorrect

To get a Big Mac we waited an hour...no sense

Kid-friendliness: Il y a des petites collation pour les enfants Food

Clean and well kept.

Its still a McDonalds... The espresso machine wasnt working so I got a free coffee.

A guy attended to me, I had to return my order, then again they delivered it to me incomplete, I waited 45 minutes like 15 other vehicles, a very bad automac, the guy who attended didnt understand

Long wait during busy periods (around 30min) In quiet moments the waiting time is very respectable

Always check your order, items are often missing from the bag and the service is long inside.

Very disappointed with the place, dirty toilet, the employees are lost! Plus 15 min for an order when youre the only one at the checkout

Nice little Mcdo. Several seats and also a raised table with stool.

Very good service

He often gets his orders wrong.

Clean place well served..

Parking: Facile Kid-friendliness: Menu enfant diversifié Wheelchair accessibility: Oui facilement

Worst McDonalds ever... it was really dirty everywhere... urine all over the womens bathroom... trash cans full in the dining room... no mopping... the machines to order the received dont even come out, in short its not the McDonalds we had before

The slowest McDonalds on earth... Thats saying something, we are served faster at the Central Station than there and with the same staff. A lady waited 30 minutes for her sandwich lunch trip.

Never waited so long in a drive-thru when there were no vehicles. For not receiving what I had ordered and the only option offered to me is to make a new order. Never again! By the way, it was just a fry, I can t imagine a complete rwpas

Fast service, the children really enjoyed the modules

Fast service. Correct order at mobile service. On the other hand, the bigmac had too much sauce and it overflowed everywhere.

I went there for the toilet. Surprisingly, it looks like every other McDonalds toilet Ive seen in my life. She was clean!

Just the shirt of staff makes everything so long. Buy I did a pay it forward and paid for the person behind me to add some holiday cheer! It was midnight!

I ordered a box of spicy fries on Sunday December 3, 2023 and I received a half-filled box. Yet it was almost $8 the cost of this one. When, I asked the manager that the quantity is not good, he told me that they fill it with a shovel. Also, the guy filling the fries was very young and no older than 13. I find that their quantities are mediocre, the manager has no desire to satisfy customers and they employ a lot of young people aged 13-14.

Worst place. I just tell him my drink. The employee cuts me off and tells me to move on. I tell him I havent finished my order. She never answers me so I go ahead and tell her. She doesnt care at all and gives me a shoulder sign, she doesnt know what to say. I couldnt even have my lunch.

The service is always long

Poor quantity. Bad mood.

Quality of service non-existent, order botched in addition to being cold, strongly advise against