McDonald's in Boisbriand

Bad

Cracked one of my teeth from a hard foreign substance. Cost me $1200 at the dentist right before Christmas. Thanks!

Touch control terminal available and drive also 24 hour service

Like every morning, the cappuccino machine does not work in addition to the employees who seem totally lost, avoid this McDonalds if you can.

Worst service ever. In the morning, the big Rush, wait 3-4 minutes to answer the drive to take an order. Very very VERY SLOW, no speed or professionalism. Almost no one works. How NOT to run a business. Gross.

Every time I spend Monday evening a young man named Sammy serves me with the same humor, always positive and kind. (your best employee)

A name Sammy gave me superb service on a Sunday evening at 7am, he made me a superb hamburger and a poutine with gravy. Always a hello and a good apetit. THANKS

When I go to McDonalds on Mondays at 9 p.m. to have my coffee, I am served by a young man named Sammy, he is really polite, he always says good evening to me and have a good evening. He is really very helpful, its rare for young people these days to have such good manners. Good job, Sammy

Lou threw a Nugget in my face, I tried to eat it but a customer called his friends to beat me up, I went to the pharmacy to buy a toothbrush

Bad service I didnt get my entire order and whats more, Im far away and the manager offers me a dessert as compensation.

Food quality

Pas trop compliqué pour se stationner en entrant vous avez des gros tableaux pour faire votre commande jaime bien ce nouveau principe vous pouvez vous faire servir directement à votre table ou bien attendre votre commande au comptoir cette fois-ci nous avons attendu au comptoir et nous navons eu aucun sourire du personnel je crois quil était encore endormi...

Lots of fruit flies and the food tastes bad

If you go in the evening after 9 a.m., I strongly recommend ordering with the app and picking up the food inside.... that saves 20 to 25 minutes of waiting!!!

Good wuick

A big thank you for the exceptional service that impresses customers! You have respected the QSP: QUALITY, SERVICE AND CLEANLINESS! It is rare these days for a fast food restaurant, after the customers withdrawal, mystery to be so efficient. Im happy with my first experience! You can be proud of your exceptional service, even though you forgot to put my two apple turnovers in my bag; you have rectified the situation with respect, listening and a big smile. Attentive and pro-active manager! In an era where customers feel increasingly neglected, you enhance the customer experience through your approach. I sincerely wish for recognition from your superiors; for the loyalty of the customers that you bring to the company.

It was well explained, to get there, but I found the place dirty and a homeless woman was there next to the cash register and wanted an ice cream cone, I had just paid for my order, so I said no then, I wait for my order, she comes back to ask me for money, which I didnt have, since I pay all the time with my cards, I find it really sad people on the street and I help them the best I can, but, I wonder why Im going to order a lunch with the means I have, I find it quite embarrassing, to be in a place and, made me follow by someone who asked me in front of many other customers to give it to him. I was very uncomfortable with this situation. Im not going back to this place, the staff saw all this and this lady who asked everyone and nothing was done, I understand that these are poor people, looking for food, but, I deplore, that nothing has been done.

Super good lunch!

Worse, mcdonalds ever dont go there.

1 star cause prices are crazy. 1 star cause prices are crazy. 1 star cause prices are crazy. 1 star cause prices are crazy.

No matter the time or what you order, no matter if you are alone in line, be prepared to wait MINIMUM 20 minutes for your order. Ingredients just squeezed between 2 slices of bread, mistakes half the time and what should be cold will be hot, what should be hot will be cold. Go somewhere else.

20 min to have our lunch. cold crepe, no utensils or napkins.

Very clean restaurant

Im having trouble with the attitude of the lady at the drive-thru (redhead). I was waiting to pay and she was taking one persons order (rolling her eyes, taking big sighs, etc...) before paying I wanted to add a chicken junior for my 5 year old (who was suddenly hungry) and she told me that she wasnt going to add anything to my order because its too late and that I had to go back in line at the Drive... then at the door where we get our food, no greeting. I asked for a 4 hole for my drinks/mcflury she made me repeat 3x with eyes full of judgment. In short, like all McDonalds, Ill go back (lol) because its convenient, but its disappointing to receive bad service.

Instead of serving me, the employees dance in their kitchen

Excellent lunch wrap and coffee too

Bravo its rare I give a 10/10 to a McDonalds I can still count them on my fingers

Fast, courteous service, good hot coffee. :)

Fast service

This restaurant is poorly maintained and orders are often wrong. the owner would have a good cleaning to do

40 minute wait for meal and neither of the two happy treats had any toys. We ordered at 11am and were served at 11:40am. There were still people who had ordered lunches before 11 a.m. and since they threw away all the food, they had to manage meal exchanges with each of them.

It took 1 hour before I got my order and half of it wasnt even well done and everything was cold

This McDonalds is unable to prepare cold brew coffees as well as iced coffees. Cold brew coffees are prepared like iced coffees and iced coffees are super diluted with cream and milk and taste nothing like coffee. Most of the time I dont have this problem with other McDonalds.

I went to McDonalds recently and was really disappointed with the service. I waited over 25 minutes for my order, which is really unacceptable for a fast food restaurant. There were a lot of people, but the team seemed overwhelmed and poorly organized. While I was waiting, I saw several other customers complaining about the wait time and slow service. When I finally received my order, the fries were lukewarm and the burger was poorly assembled. I understand that busy times can be stressful, but there should be a better system in place to handle the influx of customers. I hope management will take steps to improve the speed of service and quality of food. It really wasnt a good experience and Im not sure Ill come back soon.

Attendu 20 minutes pour une commande à l auto. C était l heure du souper 18:25. Mon sundae était fondu, mon café froid. J ai du aller récupérer ma commande à l intérieur et quand j ai dit que ma commande était prête depuis 20 minutes la seule réponse était désolé. Pas de remplacement pour le sundae fondu ni le café froid. Pas de service à cet emplacement.

Big service problem this evening September 30, 2024 6:30 p.m. We waited 30 minutes without receiving our order and without being able to get a refund. At least 25 people waiting Full trash cans

Today I ordered around 5:40 p.m. and at 6:30 p.m. I asked for a refund for what was ordered next to the order form, see disgusting photo

30min wait for lunch.

Its one of the dirtiest McDonalds Ive been to: the trash cans are overflowing; there are no ice cubes; the toilets are filthy and there is no one to clean up as they go....saddening and the fries are not cooked enough :: its a total disaster

Refusing to remove the ice in my iced coffee. The old lady at the drive-thru wanted to charge me double for that reason. Cant we get what we pay for???

Best Mc Do Daily fees Central location Boisbriand Employee Courteous Professional Large parking lot Bon appetit

Says its opened 24 hours, but isnt opened for the night. As someone - and a family who is up at night, that isnt great at all.

I havent been there for a long time because it was one of the worst but I decided to try it again. Half-filled fries and a mcflurry that wasnt even stirred, ice cream with a pile of oreos on top. I cant believe I wasted $10 on this last time!

The lady in charge seems like she doesnt like her job.

Tomorrow.

A wait at the drive-thru of 6 minutes. before someone asked for my order, there was only 1 car in front of me, including the 2 locations for the order

Boss on site who cleans wow everything is super clean

When you ask for grilled chicken wrap, you confirm, they repeat grilled chicken to you on the microphone and you arrive home and you have breaded chicken!

Extraordinarily fast service. We stopped by today, WITHOUT NOTICE, for a take-out order at the counter for around 17 people. Greeted by a very smiling cashier, we received our order in 15 minutes and WITHOUT ANY ERRORS. Wow!! Excellent service

Fast car service

I had to speak to the employees twice to get them to start making my order.

The little girl at the drive thru was quite cheeky, Ive never seen her treat customers like that, she kept cutting me off and saying youre busy or hey, dont make it complicated, we have other customers besides you! Im outraged, theres no one who forced you to work. Plus my burger was frozen and drowned in a pool of ketchup. The fries clearly undercooked and cold. So lets see where is the human warmth in that...????

Really nice McDonalds, very clean everywhere, while we were waiting for our order, a manager washed the tables, emptied the trash, smiled at people and made sure everything was ok, never seen that in a McDonalds before! Error-free order too :P

Service lent

Very fast service

It takes way longer than other mcdonalds to be served

The manager was starting her menopause and she insulted my friends and me because a member of staff had told us that the interior was closed and that we could go walking in the drive-thru. After more than 20 minutes of waiting, the manager told us to get out in an aggressive tone and the manager insulted us afterwards.

Served quickly, on a Friday before noon console printer pu paper cheerful waitresses

Nighttime staff shorts are really ridiculous. It takes 30 minutes to get a burger. In short, Mc Do night is over for me. I hope if you read this you will follow too. Do you have to be cheap to cut staff like that! amazing !!!

Unbelievable they put a taste of sauce in the bread, Ive never seen that. Its still $20, you have to make a serious effort. Its a scandal you should be ashamed of serving this seriously....

We waited 20 minutes at the drive-thru before our order was taken.

Super clean, table service, nothing to say

We went to the counter to order ice cream for $1. After waiting to speak to the cashier, the first thing she said to us was: You should know that it doesnt cost $1. Then one of her colleagues arrived, and the employee completely ignored our presence. We felt invisible and unaccounted for. We decided to leave without ordering because of this bad attitude. This experience was very disappointing and does not reflect the service expected at McDonalds.

What can I say, its McDonalds, way too expensive for shit....

Once again another McDonalds that is not able to make a simple order with a coffee as requested

Kid-friendliness: Coloring books Wheelchair accessibility: No stairs went up

quieter than usual for a Saturday.

Great welcoming service Every customer is important

Its good...for a fast food!

Kid-friendliness: Great for children Food

My fries were saltier than the dark sea & they messed up my whole order

Very good service! Despite a lot of traffic, the service was fast. Friendly employees.

I had a very bad experience with Audrey the assistant manager in the back I ordered a crispy poutine without buffalo and with habanero instead the cashier charges me the sauce no problem so far pi when I look at my order They didnt add the sauce which I very kindly asked the girl at the counter if they can add it because I paid for it perfect and the assistant manager Audrey said to the girl well you just have to pay and she shows him the invoice then she says that I paid and Audrey says well good for her I find it very poor on the part of an assistant manager, if I would have been rude or disrespectful okay but This is anything but the case. This girl really lacks professionalism and respect.

I ordered one of their peach juice they have and in the back they realized I had a fly in my drink and they still gave it to me. Could of gave me a new one instead.

Really super bad service

Second time I try to get coffee in the night... I work very early 3:00 am... the guy at the drive-thru finds a reason not to take an order it seems.. . it was Im doing a system reboot, it should take 15-20 minutes after that Im just making drinks. The last one was once again a reason not to place an order. Hello if you dont want to do your job!! CHANGE JOBS!!

Waiting more than 45 minutes at the drive-thru... On a Friday evening, thats quite a long time. Otherwise the food remains OK.

The service is very slow.

Honestly, worst McDonalds Ive ever been to. Out of 5 orders, there are always a few things missing or not good. We have to go back every time, luckily I live not far away but I will go further for better service. And its not because I havent tried all the ways of ordering that there are errors at the drive-thru service, digital ordering. Its terrible.

95% of the time I have an error in my curbside order. When you arrive to explain the error, there are 1-2 people who dont even understand French... ordinary as service. The guy in front of me got out of his car and went to the window to change these two happy feasts which were not good lol

Super fast and accurate service! Saturday lunchtime is always super effective!

Whether its the middle of the afternoon or the evening, their ice cream machine is always out of service. And when we ask them why, no explanation, whats the point of having ice cream on the menu if its never available.

Fast and courteous services, but with high staff turnover, the accuracy of your orders leaves something to be desired, you often have to go back to get what you ordered.

These writings 24 hours but closed

We waited 1 hour at the drive-thru I don t understand that one

Often missing things from the order. One of the worst McDonalds in modern history! Order at the wheel: peppered green tea with honey... hold on to the honey and the little bran stick in the bag... Ill take it at the drive-thru, why do you think?????????? Could never!! Parking: The parking lot is the best thing here!

Worse and worse prices double but quantities drop

Friday March 29, 9:00 p.m. Its a mess. Messy dining room and overflowing trash cans.

Food and service was good. The burger wasn t the best.

Poorly served on several occasions

I went to the McDonalds in Faubourg Boisbriand on Tuesday evening around 7 p.m. to order two bigmac trios. After waiting about 10 minutes at the drive-thru, they tell me that there are no more beef patties and they offer me a mccroquette trio or something else...its only 7 p.m. and not late in the evening. So I settled for two macpoulet trios, disappointing when you want a big mac

Worse mcdonalds by far.. missing items every time i go through the drive thru, chicken not cooked properly, not first time it happens. Only plus side its that its close to my house and i can keep going...

The service is excellent, the McDonalds is always clean and it smells good when you come home. The food is fresh. The employees smile. You cant ask for better

A messy place; I didnt order in the end it was too dirty, the tables, the floor, waste everywhere, the bins full. No thanks Im going elsewhere.

missing a big fry no straw no napkin its hard

Dirty place, impossible to speak to someone, got charged for the meal, bit never received it. Tried to speak to someone but they are just running around.

Very good service

I waited 45 minutes to eat the service is horrible there are only English people we are in Quebec criss

Find another McDonalds 50% of the time your order is wrong and the place is dirty...the pop machine is broken forever. No pride of keeping this place in good shape

Mcdo du faub. Boisbriand, Its unmissable that they make a mistake with EVERY drive-thru order. And not nothing...Like theres no meatball in your hamburger. Seriously, it s infuriating.

Ordered this morning and picked it up through drive thru, got home and i got this, UNACCEPTABLE!!

Practical good service

We arrived at 2am and there was a line so I expected to wait for my order, no problem. My order was 20 croquettes, a quarter pound blt trio with poutine and a fruitopia. After a long hour of waiting for our food, we leave for my house realizing 1. I never received my drink 2. The poutine I paid for came to me without a drop of sauce in it. If I had had a replacement for my poutine or a little something extra to apologize for the time and the poutine, I would have had no problem. But I paid to have cheese fries without my drink Very disappointed

excellent service very friendly and attentive staff, very clean and tidy

McDonalds has become expensive, when I have a poutine in the evening I expect it to be hot, the fries taken out of the oil and the sauce redone lol, several items are not offered after certain hours without qu Although it is not mentioned anywhere, the fries are often cold. In short, respect your customers and serve quality food at all times!

Worst service ever ! I ordered a tea and i got a cold tea and when i told them to change they got the same cup and told me that they changed it . I told him its still cold he said that its hot Service and attitude is 0! And the girls are laughing behide him Disrespectful ! And instead of working they are on their phones and you need to wait to get a tea that wont take 1 min to do ! Never go there !

Waited 20 minutes at the drive-thru during the night shift before being able to give my order

Worst McDonald branch ive ever experinced , whats the purpose from the drive through service if you gonna let the client wait for 25 min there waiting to order and stucking between the cars in the line-up so you cant leave if you changed your mind What a shame ! Food

The coffee was cold. I went back to get it changed, same thing. When I mentioned it to the employee he told me it was all in my head. I left without coffee, too angry...I wont go back there again

La personne m ayant servis parlait uniquement anglais, et elle a roté lors de la prise de ma commande. Aussi, j avais commander à l avance (donc c était payé) vers 22:30, ils étaient ouvert, pourtant malgré les nombreux essaie ils ne répondaient à personne à la porte et à l intercom. Nous avons fini par attendre devant la commande afin d avoir la commande.

Its still McDonalds, but it was hot.

27 minutes for a big mac WoW

This McDonalds is among the best. Its not bad, always fresh and well done. Yesterday my poutine and McRib were perfect, by standards. I 100% recommend this location.

Slow service, errors in orders

Had a problem with uber. Called the store told them what happend. They were very nice, respectful and understanding. And they resolved the situation which I was very happy!

Worst experience, Saturday February 10 at 12:50 a.m. I went to the drive-thru order. A young man named Émannuelle served us with the worst possible welcome, looking extremely stupid. I had an employer discount, he didnt even have took the trouble to look at the screen and he immediately expressed that this was not going to be possible, moreover, we were missing items in our order. I hope that a follow-up will be done with him so that he changes his attitude in the future. Customer service doesnt seem to be made for him!

McDonalds and McDonalds...

Terrible service, teenagers being left in charge for night shift and unable to do their job.

It was a mc donald

Impeccable and very fast service.

Usually, bad horror films are expendable. But... But, when you find yourself at Macdonalds in Boisbriand, you have to wait for the drive-thru order. Youre really caught. You cant go back. I was kept waiting in front of the order station for 20 minutes without anyone answering us. I decided to move forward and was sandwiched between the cars in front and behind, hoping to escape the wait. But no. Help. Let us erase Macdo de Boisbriand from human memory. Ha and also, long live Macdonald de Blainville who cannot be blamed for anything.