105 Muskoka District Road 118 West, Bracebridge, ON P1L 1T5, Canada
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Just depends on the shift working if it's slow as molasses or quick like a fox Food either way has never been a problem
Surprised to see a full sized couch in the eating area. It seemed more comfortable than most mcdonalds. Also had a separate easily wheelchair accessible bathroom.
Great service but the food continues to be not very good. Big Mac patties were stone cold. I will stick to breakfasts in the future.
It was nice here . They took our order nicely . Gurprtap ( Manager ) , he was so polite and made sure that we got everything according to the order . I would really recommend it(10/10) , the food was fresh and hot .
Very fast service. Easy to get into. And place is nice and clean at all times we love it, thanks McDonald's.❤️👏
Excellent service when order could not be fully filled. Pleasant and helpful employee. Food was carefully assembled and was hot and fresh.
I want to start with the young kid at the counter. He was so sweet and pleasant. This McDonalds does not have their fountain drinks available for you to get your own so no refills. They also no longer have seating outside. That’s just whatever. My problem was with the manager. He was yelling at the staff in the back of house and this could be heard through the whole restaurant. How embarrassing for these kids working under this manager. I always say, if you need to discuss something with an employee, do it in private. You can also get a point across without yelling at people. The problem this manager had was an employee brought their own bottle of water to work and had it at their station. The manager told them to never bring their own water to work and to drink the tap water! That would be a hard pass for me! I won’t be going back to an establishment who treats their employees this way.
This location has yet to disappoint. They get our order correct every time. The fries are cooked and salted the way we like, and the food doesn't look like it was assembled with a cannon.
The big Mac n fries have become flavorless folks. It will be years before I think that would be a good impulse
Very Nice People work at this Location, always smiling, and courteous. There coffee is always very good.
Order taker on drive through often a bit confused with order..often not able to hear order being given..con diments ..after asking for..often left out of bag of food.
Food is refried - gross. I d rather wait 10 mins than be served food that s been cooked twice.
Parking: The car could have been friendlier Recommended dishes
Any some heavy ushers for me in the back... K
Need change tables in both mens and womens washrooms. Absolutely horrible that I cant eat in restaurant and change my babies diaper in either washroom
Notice that gloves are not used prepping food. Its changed a lot in last year.(2024)
Not sure how hard it is to mix a McFlurry.
Rude customer in drive thru other than that good experience here.
McDs!
Excellent lunch. On the other hand, the coffee is undrinkable. They had to change the recipe.
20 min in drive through, only 3 cars ahead of me, only to not get what I ordered
Its OK.
Clean and friendly staff
They can never get my order right. Also they need Crispy Halapenos in the title a wrap. I am one of Many that likes to taste my food. The halapenos overrode the taste of the Avacadoes in the Creamy Ranch Avacado Chicken Wrap. That was and is the last time l order from your restaurants. It is not the first time...they can never get my order right. I am so upset because the old Macdonalds new how to keep customers. This is supposed to be real Canadian food. You taste the beef and chicken not the spice.
Lots of hard workers doing their best. Try the hotcakes happy meal
Its McDonalds....not much else needs to be said. Definitely faster then the local tim hortons
It is McDonalds
Old lady on the Cashier is the Rudest.
I was told at 10:59 I couldnt order french fries for my screaming toddler that only wanted french fries. I will not return to this location and will actively purchase from your nearest competitors from now on. Kid-friendliness: They are not kid friendly and actively dont care about your kids. These people are robots without souls.
Is this the McDonald s that the sign is for on the 11 South? Maybe have some courtesy and let people know that s is 7kms away? Good God. Get it together.
Good
Really clean and friendly staff. Food was ready very quickly and fresh.
Quick and easy to get in and out.
Fast food service not the same as before
We went to drive through.
The staff are pleasant and provide excellent service. The food is consistent with other McDonalds restaurants.
Good McDo
Manager Sing 6:03pm June 11th 2024 front counter. 10/10 Great service.
Good food
Good for a quick bite
To expensive
Very crowded.
Amy was really pleasant and helpful. Fries were hot and fresh. Wish there was a kids play place.
My Kids love their food !!!
I don t know why I continue to poison myself but it s soooo addictive!
The place was super clean & staff was helpful
Not sure if the happy meal toys for kids is the same at every MacDonalds in Ontario, but wow! My son who is six expressed how much he doesnt even want to set foot in another MacDonalds ever again because the happy meal toy has been consistently awful for the past year now in Bracebridge. I noticed also how awful and downright pathetic each toy has been now for quite awhile. As a parent I used to look forward to seeing the suprise for each meal, but now I dont even care to look, because its always a huge disappointment now to look in the box! Its should be renamed Unhappy Meal!
I cant explain it. Sometimes, I just really crave a Big Mac meal. Call it a comfort food?
Clean place. Nice staff.
Could have been better. Lately their coffee tastes burnt or stale
Really good food but only a once every while place to go.
Food is good, coffee is like water. I m not sure if it s a thing across the board at McDonald s now but they used to have incredible coffee and now it s like hot water with a hint of coffee. Awful. Just get yourself a tea instead.
Kids love Sonic, W toys
One small mistake they accidentally didn t take my order so I had to go inside and tell them I was there but that s quite all right considering how friendly they were after offered me a free Oreo Mc flurry which I didn t want but very much appreciated and they felt very bad
Newly renovated but does any one go inside much anymore quiet inside
Normally my go to McDonald s. However today was a not so pleasant experience. Asked for a package of mayo, my order was over $25, they charged .25 per package. Ok. Then I get my order and my burger is missing ingredients that I ordered and paid for. Brought this to their attention and a male manager came out and said well we don t control the pricing when mentioning the fact they charge for sauce but forgot items that were paid for. They corrected the situation which is why I gave 2 stars instead of 1. Nothing higher due to the fact that this male manger then stood in the lobby talking about us. This is unacceptable and very unprofessional as the situation was done with.
They did a lovely renovation but no longer allow refills. They moved the soda dispenser behind the order counter so you can t access it and when I asked to see if they could refill for me they said this store no longer allows free refills . It costs 5 cents, literally, for a refill. So cheap. The next time I went in I asked for no ice to try and get a bit more soda in the cup, wouldn t do that either. McDonalds is already the most profitable fast food franchise in Canada, was this really a necessary move?
Always get a great cup of coffee, and whatever food you might be interested in as well!!
Love McDonalds. The new McDonalds at bayfield livingstone barrie is totally different but nice. Brighter and more space . Love McDonalds. Robert W Martin Food
Just stopped for coffees and a donut, but the staff was friendly, and the service and coffee were great!
pretty much your average mcdonalds
Fries were uncooked
Its McDonalds... Ive always had quick and friendly service when I go to this one in particular.
Typical McDonalds, bathroom was clean, nothing stood out bad or good.
It was absolutely disgusting to see the dirt swiped from the floor near the garbage bin and just left there, next to the fancy waterfall! Raise your cleaning standards since youre obviously not hesitant about raising your prices!
vast selection of food and sweet treats. served quickly by a great small town staff. great choice.
Always great
Just stopped for a coff
One of the best run McDonalds Ive ever seen...
I just used the washroom and there was zero toilet paper.. I have never felt so gross in my life. I had to go to the front counter to ask for paper unwired.. unreal.
Went thru drive thru to get an ice cream cones. Wasnt disappointed.
Stop in to wait for my wife and her friend to visit her son at Maplehurst institution.
I had a late night at work and wanted to just stop and grab a quick bite to eat on my way home. I used to work here 12 years ago and would have recommended this location to anyone. Recently, we have stoped in 3 times after not going here for over 10 months and every visit so far we have had endless issues with simple orders, food quality and just plan ignorance/attitude by the staff. I got there tonight at 11:45, drive thru closes at 12 but it was closed before 11:45? Not a person to be seen. We will never go back there, ever again. We will happily spend our money anywhere else, especially better quality, family owned restaurants/businesses in our community that have better service, friendly staff and who actually properly advertise their business hours.
Get your people to be happier to have a job in the service industry...as well...get your cleaning standards up to where they should be ...maybe McDonalds should hire cleaning crews???
I didnt eat because they dont serve Big Macs at breakfast.
Good
It s McDonald s
Friendly and courteous staff, Many thanks
They are having amazing food and amazing staff Vegetarian options: Great Food : 5/5 |
The coffee was terrible
Fast Accurate What you expect at a drive thru
Very crowded all the time and I have had bugs in my food
Great place
Great food fast friendly service
Busy location.
I went through the drive through and my dog in the car barked over both me and the speaker so the worker asked me to come in instead. I did and they got my order wrong twice in a row and had to remake it twice. I still ate what they gave me and it was delicious. 5 star Mcdonalds experience. lol
Food was awesome
Messed up my toddlers burger again... at least fries were edible this time and not salted to death.
Its a decent McDs. They got our Happy Meal wrong but made it right.
Quick McDonalds for how busy it was.
Fast. Lots of parking.
Always check your order they like to forget items then argue with you about your order
The lady directly lied to me, that she gave my order to someone else when my number was called. Funny that I was standing right there and that didnt happen. The truth would have been much better that she made a mistake. Very disappointed. Own up.
Not to friendly
A nice restaurant, love the water feature wall, clean washrooms. Fast and friendly service.
Good food great people
A very clean and friendly Macdonald branch Im so happy with them and highly recommend this place
Service a little slow but I appreciate everytime we go in they greet us immediately going up to the counter. Food is cooked perfectly and everything we need is in the bag. Enjoy chicken nuggets and tea every week.
Good place for a quick bit.
This establishment is literally the best McDonalds on earth. Lived in BB for 10years. Never had better elsewhere. Always consistently great! Food : 5/5
Its McDonalds, either love it or hate it. I wouldnt go if I didnt like it. Usually drive thru though.
The place is closed for renovation, but advertisement is all over the the highway right before the other McDonalds which is at the on route stop. We lost 30 minutes driving there and back just to kiss a door. Upsetting!
Worst grilled chicken sandwich of my life. The chicken was burned on both sides, and should never have been used. The bun was over-toasted with the condiments sloppily placed and falling off the side.
We don t get McDonald s often and this will be the first time I ve ever written a negative review. Going to McDonald s is a special treat. We do a few times a year. If it s a special night for one of the kids, the other parent will take the kids out but we usually buy two toys so that there is another toy when my older child gets home. It s an extra $2-$3 I think. Over the years there have been multiple screwup at the drive-through where I ve called back and they assure me I can have a free meal the next time I come but then when I come, no one knows who I am or where this imaginary list is. Today at the drive-through I ordered A full-size meal for myself, and a kids meal for my youngest, as my oldest was out with mommy tonight, doing martial arts together. When I got to the second window, they quickly asked me to go and park aside and wait as it would be out in a few minutes. This wasn t a terribly long wait maybe 10 minutes at the most. The young man who brought me, my meals, was only carrying the meals. Oh, they didn t give them to me , Was his reply when asked. Being in the Hvac field and seeing the repair of most commercial icemakers, I always request no ice in my drink. I typically drink water, but I will treat myself to an iced tea occasionally. When I stopped at a light and decided to have a sip of my iced tea, I realize that not only was it Coca-Cola, but it also was full of ice. When I arrived home later, we realized that they had only given me one of the two happy meal toys that I asked for. This has happened to me before at least two separate occasions at this exact location. As I said earlier, this is my first bad review, and I don t typically make reviews unless they re positive. I just Feel like it is time to say something, so that is what I am doing. This is at least a dozen instances over the last few years, and I just had to say something . At this point $100 gift certificate wouldn t get me to buy McDonald s from this location again.
After watching the car infront of me In Lane 1 get passed by 3 vehicles in lane 2 before being served was amusing say the least. Then to wait 10 minutes longer after ordering to receive expired/stale cold fries after upsizing was even more delicious then having HOT crispy fries that cook in 3.5 minutes.. Youve already got customers waiting and you can see you have 6+ orders drop a bloody basket or two. Sign of poor leadership from management and the team leads and trainers. Must cheat those CSO numbers hard.. or fail miserably. I understand its hard to find good workers but I know McDonalds standards also are t hard to meet when people follow procedures.
Super fast!
Best service I ve received in a long time.
The food was as good as you would expect from MacDonalds
Drove hour home short 1 big Mac child upset tried calling for hours could not get through very unhappy
My favorite fast food restaurant, great for road tripping when Im on the go
I cant eat the food there due to severe allergies but I love their coffee.
Got home with a big Mac last night and there was a long blonde hair in it. Disgusting.
After waiting 10min in drive thru, I was ok, it was busy, but being told to pull aside for order that was not ok