Freshii in Bracebridge
295 Wellington St, Bracebridge, ON P1L 1P3, Canada
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Health-minded, counter-serve chain offering tossed-to-order salads plus soups, burritos & more.
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I've been here a couple times and I will continue to go back. I love the spicy peanut dressing. The lady working there tonight was so sweet and kind.
Ordered a falafel bowl for takeout. When I got home I noticed there was no falafel; it was just salad, grains and dressing. Called the store who apologized but said nothing else. No offer to make things right. Emailed customer service who offered me VIP points if I download the Freshii app. No plans to return to this Freshii or any other location in the foreseeable future. Very poor customer service would be an overstatement.
Use to often eat at the location in the UBS building (Toronto); prefer the view after picking up this Thai bowl (with rice and tofu added) - tastes as good as it looks !!
The service was fantastic. The food itself was questionable at best. It is very bland. Caters to a very very healthy crowd I suppose. No flavor. Needed to request franks
March 29th 2024 We purchased 3 different salads for over 50 dollars and were very disappointed. One salad looked like soup with the amount of dressing they put on, and had the wrong dressing. One salad had only a couple small pieces of chicken. Finally, the amount of food between all three would have almost made one proper serving. We have been here in the past with good results but there was been a serious lack of quality this time.
Service was so kind, considerate and helpful. They took great care to ensure we received the meals we wanted, and made sure we loved what we were eating! They were quick in their meal prep, and patient as we ordered. It was the kind of service that made you want to write a good review right away! So deserving! The restaurant was spotless, lovely and well-kept. Thank you for such a delightful lunch!
Great experience! I have Celiac disease and must eat gluten free. The girl who served me was so careful and obviously knowledgeable about food allergies and preparation for these types of meals. I really appreciate the care she took in preparing my meal and highly recommend!! Thank you!
Firstly, my bowl didn't had enough toppings as I asked for 2x for most of the things and see the portion of rice they added for 16 $ 🙄🙄 Secondly the rice were not cooked properly, they were surely half cooked. 😌😌😌 Ruined my lunch break
Healthy options with different flavour profiles!
Just want to send a shout out to the lovely staff at Bracebridge Freshii not only are they great at their customer service skills but make superb salads & wraps. Great food, great staff; we are very grateful for this business in our town. They keep us well fed. THANK YOU!
Obviously communication isnt a stronghold feature of this restaurant. The rice was way undercooked and the staff were quite slow for not being busy. The young man working there messed up our order by putting in the wrong ingredients. Plus my Mango smoothies was tasteless. So disappointed were we that we dumped both bowls in the trash bin. No one answers the phone there after numerous calls. I guess they dont want to deal with their incompetence. Sad cause this is ONLY Freshi in Muskoka. Just drive to Orillia as they seem to know what they are doing there...
Fantastic lunch today. The staff were extremely friendly and the food was delicious and served as quickly as possible. I always have a great experience at this location but today was especially good. Thank you to the staff working today!
Awesome food and with excellent service. Had chat with one of the employee arpit ,gave superb customer service. Thanks for being in bracebridge guys ..
The worst freshii I have ever eaten. I didnt even think they followed the menu.
Love Freshii, but this location is just rough. Missing items, the run out of stock, burritos with ingredients clumped up on the end, late app orders
Simple, don t go here. I have held off writing this review for months, but this place has gone downhill undercooked rice, mis-advertising prices, missing ingredients. It s horrible and it s not worth the money at all. Big regret every time.
Don t order from here unless you want to get your order wrong TWICE in one day. I had place an online order for 7 and when I got there the guy was very confused and said that they never even got the order which I had to show him my online receipt. I had ordered a smoothie and TWO immune elixirs and only got the one. Then I ordered online for delivery with another immune elixir to replace the one the guy had forgot in the first place guess what! NO ELIXIR!!! Don t order if you want to be disappointed
Not sure what happened. Right from ordering the guy wasnt listening and I had to repeat everything. Then we got our bowls and there was barely anything but noodles and rice. 1 was missing the chicken altogether. The other I had to ask for more veggies. He fixed the deficiencies, but jeez, its only 2 simple orders. Not sure well be going back. It was alright before....
Incredible place, great staff, amazing location Kid-friendliness: Great kids menu, my son loves the kids power bowl !
I love going in to this place! Staff are so friendly and helpful. Quick service wonderful customer service! I would try out the chocolate peanut smoothie if I were you! Kid-friendliness: I bring my little sister in all the time! They always make her smile!
The people and the atmosphere are so comforting and energetic, my little sister loves visiting with me, one of the cleanest take out places Ive been too. Definitely recommend.
Love the staff! I ve become a regular Emma always remembers my bowl!! Vegetarian options: I m celiac and they take extra care so I don t get sick such sweet staff
Great staff, always cleaning everything. I brought my brother there and its now his favorite place.
Staff are so nice! Becca is always so kind! They always have a nice smile on definitely something that makes this spot worth going to! Ask them about recommendations! They all got a bowl they like and would love to share with you
Sara was so lovely! Thanks for going above and beyond and for being so friendly!
Yeah it s aite.
Great food, friendly staff and well set up for covid.
Staff is great and food always so good. A great healthy alternative.
High-quality, nutritious, and tasty food. Great staff!
Friendly staff and good service. Dining in was not available when I went.
GOING DOWNHILL FAST. We regularly eat here as an office, and order 6-8 meals at least once a week. The past 3-4 weeks we have noticed a HUGE decline in service; food is not being mixed, we received two wrong orders last week, and just got another one today that was mixed up. I dont know what you are doing, but it is going in the WRONG DIRECTION. Extremely disappointing quality from a no-brainer franchise.
Best Freshii location! The staff here are super friendly, they remember you, and are always quick to serve up delicious meals. I usually mobile order and its so nice being able to have lunch ready and head back to the office! Becca and her team are doing a great job here, so pay them a visit!
Not enjoyable at all, worst food Ive had in a very long time.
All I can say is the staff was very friendly and helpful. My lady friend is a very picky eater and they find something for her to eat that she likes. I couldn t be more grateful. Whoever was working August 13, 2020, around 1 pm thank you. As for the food, very filling and delicious, good size portions.
I ve come to know Freshii as the Subway of healthier eating. They pick up where other fast food chains leave off in terms of caloric intake and ingredients that fuel you rather than bob you down. Fast friendly service here which you can expect from a chai. That holds to a higher standard than most.
Great price and good food, staff friendly
Food fine...but ... Ordered online and paid..got to store and they said they didnt make what I ordered ..why?..had to wait for phone call from manager to get refund and then had to reorder..my guests didnt get what they wanted..
Something fresh and different as an alternative to typical fast food. Worth trying if you havent.
I love the fresh food here. The staff is very friendly and its always kept nice and clean too.
Great service but always packed, long wait times to be seated
great food great value very friendly staff very clean and bright will be going back m-a had teryaki bowl and i a buddha satay bowl no extra protein EXCELLENT!
One of my fav go tos in Bracebridge. Staff is always great and the food is equally as great.
Wow!!! Mmmm!!!
Fresh healthy food
Meh, it is what it is.
Khao San burrito. O M G
Good salad
Love it here! Consistently fresh. Nice sized portions. And super quick, so great for take out lunch.
Love the food there great place to go
Friendly cashier explain to us about the freshii App very pleasant and always smiling
Salads taste so fresh.
I ordered buddha satay- the sauce was less according to the quantity of rest of the ingredients
great flavour and helpful staff, I recommend the tex mex burrito
Love this place
They are consistently friendly and efficient - I never wait more that 2-3 minutes. I have been to others in this franchise, and for some reason their salads just taste better than others. Good job guys!
Had the Buddha Satay. It was seriously so good. The food here is healthy, delicious and very reasonably priced. Im impressed.
Great taste and service. Different than other burritos or bowl. Pricey though....
Excellent, Staff was fantastic. I had called in my order to be ready for a certain time. The young lady was so helpful. I am vegan and gluten intolerant so sometimes my options are limited. She was able to accomadate. Keep up the great work. I will be back.
Excellent food and very friendly staff! Highly recommend.
Really good food but very slow service. They take a long time here. Also wish they had the full Freshii menu like other locations
Great food reasonably priced
A great place to stop in for a fresh and healthy meal! The Pangoa bowl with chicken, quinoa and extra cilantro is how I like it! I know that may not suit your tastes, but the great thing is you have a lot of options and you can order it the way you like it! The staff there are friendly and welcoming. Enjoy!
This is a great fast food alternative! I do wish they had the full Freshii.menu & were open a little later on Friday s
Good food and quick. Nice if you dont feel like a burger or pizza
I dont know if it was the day but just got to go soups spicy lemongrass was good, but the supersoup or what not ... terrible it was like water and raw veg and quinoa.... not happy at all with 11.00 for it .... :( so sad.
Always fresh, always so much flavour. Love the Cobb salad with chicken. The coconut chia pudding was great too!
Wonderfully fresh, healthy food that is also delicious! A great choice if you want a nutritious meal but dont have a lot of time.
Food was ok, but there was way too much waste at the end of the meal. If Im going to go to a mostly-plant based restaurant I want them to also be conscious of their environmental impact.
Healthy eating I always feel good after leaving this place
#love
Fresh, tasty, generous portions. Other than the annoyingly loud music that is seemingly chosen solely by and for the young staff, this is a nice place to get a healthier than average fast meal. Staff is pleasant and attentive. Very clean and bright surroundings.
I love the great food and the staff is pretty amazing too!
This place is delicious. Good healthy choices. I will surely be back
Good vegan options