Popeyes Louisiana Kitchen in Bracebridge

510 Muskoka District Road 118 West, Bracebridge, ON P1L 2G7, Canada

★★★★☆
(126 reviews)
Categories: Restaurant American restaurant Fast food restaurant Halal restaurant
Website
popeyeschicken.ca
Address
510 Muskoka District Road 118 West, Bracebridge, ON P1L 2G7, Canada
Plus Code
2MVC+84 Bracebridge, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
11 AM–11 PM
Tuesday
11 AM–11 PM
Wednesday
11 AM–11 PM
Thursday
11 AM–11 PM
Friday
11 AM–11 PM
Saturday
11 AM–11 PM
Sunday
11 AM–11 PM

Services

Service options
Kerbside pickup Delivery Drive-through Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Halal food
Dining options
Lunch Dinner Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Reviews

3.9
★★★★☆
126 reviews

Most Mentioned

chicken sandwich (6) dinner (5) biscuits (4) drive thru (3) couple (3) fast food (3) onion rings (2) ghost pepper (2) coleslaw (2) august (2)
5 stars
66
4 stars
23
3 stars
12
2 stars
8
1 stars
17
★★★★
December 15, 2024

The location is very nice inside for a fast food restaurant , haven't been in much though cause popeyes removed the cajun fish from there menu a couple years ago and that was what i liked to have at popeyes . i've tried some of the chicken sandwiches instead and there good just miss the seafood options .

★★
November 25, 2024

Overpriced greasy food. The onion rings were soaked in grease and falling apart. The coleslaw tasted like it was rotten. The chicken was alright. The only edible in my meal. Waste of $$

★★★★★
November 9, 2024

Absolutely fantastic experience! From the moment we walked in the store, the service was top-notch— The staff was really attentive, friendly, and helpful. they went out of their way to make us feel welcome, specially the Manager of the Store Manpreet Ji, And the food was Simply incredible! ,Every dish was bursting with flavor and the chicken was perfectly cooked and seasoned . You can easily tell, the ingredients are fresh and everything is made with care. We left completely satisfied and can't wait to return. Highly recommend this place if you're looking for a great meal and exceptional service!

★★★★★
October 8, 2024

Went here for the first time at the end of August. The chicken sandwich was done perfectly. I even got a free one as someone didn't pick up their order! I'll definitely be back to this location

★★★★★
October 7, 2024

It was so nice to see a friendly server always has a smile enjoys her. I’ve been to other places to eat and seen server get upset when having to deal with an elderly customer not Pooja she kindly answered all the questions that where asked with a kind smile Job well done

★★★★★
October 7, 2024

This location is one of the best in Canada. Clean, great customer service and the food was fresh and not too salty. the manager who worked the evening shift on Saturday was beyond amazing and helpful.

★★★★★
September 14, 2024

One of my favourite quick lunch places. I usually get the original chicken sandwich combo. I tried the popcorn shrimp once and it was good, I liked the cocktail dip. The chicken dinner combo was great too, much better than KFC. A couple small negatives: This sides leave a lot to be desired so I just stick with fries now. Occasionally the food isn’t deep fried long enough, but it’s not raw or anything, just pale and not as crispy. Also sometimes the sandwich bun is warm and sometimes it’s cold. But it’s a good place all-in-all!

★★★
August 27, 2024

My order was wrong. When I called they argued with me saying they didn't make a mistake, that I got what I ordered, hung up thinking maybe they are right. Went to eat more and thought, NO! I was right. Called back they finally offered me the correct order, went back an hour later to get it. Overall still wasn't happy with it. Thinks twice before I order from there again

★★★★★
November 30, 2024

I visited in Popyes in morning and there was a girl her name is Manpreet Kaur she is such a great girl as well as her gesture is very sweet . I am really happy with her hospitality.

★★★★★
November 30, 2024

Very amazing services. Manpreet is really a good staff at customer service

★★
November 21, 2024

Every time you come here expect to wait an hour for the most mid, greasy chicken you ll ever have. Total waste of time, longest wait times you ll ever experience even if the place is totally empty.

★★★★
Local Guide
September 21, 2024

Always hot and fresh, friendly staff and delicious chicken. A worthwhile treat

★★★★★
August 21, 2024

I enjoyed visiting this establishment, the food was good and the employees where kind and efficient. We got our food very quickly and it was well made. Kid-friendliness: Kind

★★
Local Guide
August 21, 2024

The restaurant was dirty.

★★★★★
August 21, 2024

Best service ever. Manager Manpreet was really good

★★★★★
Local Guide
July 21, 2024

Staff of this place is amazing.

★★★★★
Local Guide
July 21, 2024

Delicious, crispy chicken, the POPEYE s-way! Love the flavourful fries as well

★★★★★
Local Guide
July 21, 2024

Love that chicken at Popeyes

July 21, 2024

I had take out for the first time today and the chicken was on the raw side - not a safe way to cook

★★★★★
July 21, 2024

All good

★★★★★
July 21, 2024

Food was well done, and great service. Manpreet does a great job. Recommended dishes

★★★★★
June 21, 2024

Hi there , just say it was an amazing there , food and service at peak , manager manpreet in lunchtime is awsome and attended welcoming great place to be in

★★★★★
June 21, 2024

Excellent service , amazing food and staff specially manpreet there is awesome with customers thank you for bringing great service love it

★★
Local Guide
June 21, 2024

WAY too much pepper. Other than that it was ok as far as fast food goes. Food

★★★
Local Guide
June 21, 2024

what is on the original burger? there is mayo and pickle what is on the deluxe chicken burger? there is lettuce tomato and mayo. Ill have the deluxe burger only please Now not realizing that I was paying for the original instead of deluxe and wait only a few minutes for my order. out to the truck and bite right into a Gosh darn pickle! Back in I go! Manager sees me coming and quickly gets onto fixing the error. I realized the error was of the cash person putting it in as a original. I am ready to pay the difference but not asked. Apologies from both manager, and myself if I sounded snarky. I got a complimentary apple pie. Take off after seeing my lettuce and tomatoe. Driving along and get my first bite into me to promptly chomp on ******* PICKLES! Are you kidding me? What did I do to deserve the pickles back? Parking: for only a few people in the restaurant there were only a couple of spaces available but I was towing a utility trailer. there is one other restaurant that shares parking and also a motel at the rear of the building that basically have no parking to deal with.

★★★★
June 21, 2024

Service was fast and friendly.

May 21, 2024

Wings smelled like raw rotten chicken. Didn t listened to complaint. Kept arguing. 0/10

★★★★★
May 21, 2024

really fast service and my favourite to go is bone in chicken and mini sandwiches which are so delicious definitely recommend to order again love that chicken

May 21, 2024

i went to store to get my food and one girl said wait which i can understand, but afterlong time i said i am waiting so she turn karen and insult me front of people . she threatened me and said i am calling cops. she said i am the general manager , she had red hair , she is not deserve to work there

★★★★★
May 21, 2024

Manpreet who was the manager of the store offers great service hleping smiling and food was amazing. Overall it was nice and wonderful experience

May 21, 2024

Just went there I got home the chicken was so dry I didn t even eat it seems like it was sitting out all day the girl at the window took my order and kept talking to someone else at the same time so I had to repeat my order 4 times I asked for all white meat and got one dark one white

★★★★★
Local Guide
May 21, 2024

Chicken is chicken but the young lady /manager Muskan was a sweetheart so polite with a great smile made are dinner fresh and gave us the choice of witch pieces of chicken we wanted.

★★★
May 21, 2024

five piece tenders and only two dipping sauces.

★★★
Local Guide
April 21, 2024

I have purchased here a few times and the food was excellent. Today however I must have received food that had been sitting for a while. Chicken was dry fries and onion rings were cold and dry. I will certainly try again but will check on freshness. This was purchased at 5:00pm so I assumed turnover would be fast and fresh.

★★★★★
Local Guide
April 21, 2024

I tend to go late after work occasionally so naturally it is quieter. Service has always been great and I love the ghost pepper sandwich.

★★
Local Guide
April 21, 2024

Never been, but the phone thinks I have!!!! Hahaha

★★★★★
Local Guide
March 21, 2024

Love Popeyes Chicken.

★★★
Local Guide
March 21, 2024

Fast friendly service. Delicious chicken. Until our last order it was our go-to spot. We usually order the 3 pieces of chicken for $8 deal, and they make sure to include a selection of white, dark and a drum. Last time in they dumped 3 drums. Please pay attention in future. Thanks!!!

★★★★
Local Guide
March 21, 2024

Very good food compared to KFC and such a little pricey but good shrimp is not upto par I dont know but still good there chicken sandwich is fire and especially the spicy one lol

March 21, 2024

Picked up an order there and when I got home the chicken was so greasy it went in the woodstove along with the salads and the biscuits could have been used for hockey pucks , called the manager and she said come back we will make it right so I called before going back in to confirm. Apparently they have lost all my information. GARBAGE NEVER AGAIN

★★★★
Local Guide
March 21, 2024

Food is good. The driveway/parking lot is not.

★★★★★
February 21, 2024

Fantastic food favorite place for me and the family to get chicken

★★★
February 21, 2024

Slow

★★★★★
Local Guide
February 21, 2024

Went for Dinner We had Family Meal Food

★★★★★
Local Guide
January 21, 2024

great chicken and love the biscuit!

★★★★
Local Guide
January 21, 2024

When first opened, this place was booming and everything was fresh and the quality was amazing. Now that things have calmed down, the quality and freshness have slipped a bit - still better than their competitor across the street, but not as good as they were. Hopefully just growing pains because their food is usually really good!

January 21, 2024

horrible service.very rude and food was cold when we received it

★★★★★
December 21, 2023

Very excited for this brand new Popeyes Location in town!! Can t wait for this location to open on 15 August Food

★★★★★
Local Guide
December 21, 2023

About time Bracebridge got a good fried chicken spot again! Incredibly fast, delicious, hot,and the staff were very friendly. The competition across the street ought to watch out!

★★★★
Local Guide
December 21, 2023

The long line up was deceiving as it moved quite quickly resulting in hot, fresh and CRISPY chicken to take out. I struggled to read one menu board as well as a gentleman looking for clarification of the menu. The font was small and slightly difficult to read. Food

★★★★★
December 21, 2023

Honestly amazed with this place lot of stuff in this town that Is just okay but this place the food is absolutely amazing definitely recommend making a stop in

★★★★
December 21, 2023

What a welcome addition to town! Weve always loved Popeyes, but going to Orillia for it was pretty much a non starter most of the time. A couple of minor issues, the online ordering would not work (not the locations fault ), the drive through seemed to be closed, and they forgot to add the 2 breasts upcharge we asked for (but we didnt get charged either ). It was hot, crispy and it was very quick inside. We were delighted and this will become a regular staple in our take out options. it will be great if they start delivering too!

★★★★★
December 21, 2023

Been here 3-4 times sense they have opened . Great food and super friendly staff. If they stay consistent with all of this. It will be great for the town.

December 21, 2023

Terrible service and workers

December 21, 2023

I know they just opened around a week ago, however, this Popeyes should learn how to hire people who are actually qualified for customer service jobs. I work at a restaurant/bar near Toronto, so yes I know all about correct customer service. Let me tell you, the customer service at this specific Popeyes was atrocious! They were rude, they messed up our order, and they were very slow. The food was fine, very greasy compared to the several Popeyes I have back home (even worse than an en-route that I stopped by coming up here ) I could definitely tell that the customers that were in that Popeyes were also wondering why their food order was taking an extremely long time. But that may be because they re new. Honestly, my main issue with this location was with the employees who shouldn t be working in customer service with their attitudes and their lack of skills to talk to people in a professional way

★★★★★
Local Guide
December 21, 2023

Quick, friendly service and delicious food! Beyond expectations and food quality was above par compared to other popeyes locations.

★★★★★
Local Guide
December 21, 2023

Went shortly after opening, though very busy, was surprisingly fast. Food was amazing and so was the service! Happy they are here!

★★★★★
December 21, 2023

Good chicken in the town

★★★★★
December 21, 2023

Best chicken in the town i ever had.

★★★★★
December 21, 2023

Best food in the town

★★★★★
Local Guide
December 21, 2023

Nice and quick, right at dinner

★★★★
December 21, 2023

Must say delicious! Crispy, fresh, and nice spice to the fries. Service was super friendly and fairly quick (although it wasn t that busy). My only negative is the online ordering doesn t work.

December 21, 2023

Horrible, horrible food!!! Chicken was dry, biscuit was dry, coleslaw had a funky taste, had 15 fries in a 3 pc tender box and not many more in my husbands chicken dinner! There was No lids or straws! The manager was NOT very pleasant and quite rude when asked about lids for the cups. She was sweeping (so called) the floors as we ate and watched, and was giving the areas she did sweep a quick swipe. There was garbage under a table she completely ignored. The tables had crumbs that werent attended too. Poorly ran establishment......with a lot of garbage out around the parking lot. We will not return nor recommend!!

December 21, 2023

I would not have gave any stars if that had been an option. Absolutely terrible experience. Food was not very fresh or hot and very skimpy on the fries. Certainly the worst of the Popeyes weve been to, to NEVER return. Manager is rude and unfriendly to both customers and staff. Tables and stools were dirty as well as garbage outside around the parking lot. The only positive was the lady who took our order. We will not return to THIS POPEYES.

★★★★★
Local Guide
December 21, 2023

Different to other Fast Food Outlets.

December 21, 2023

We got wings from the twice and both time they were burnt. We called them and told them that the wings are burnt and you can smell the oil. But the person on the other side kept arguing and said that s how they come out and that s how they make it and never made us another order or took them back. Never going back there again.

★★★★
Local Guide
December 21, 2023

Food was great . Quick service . And good staff . Weird how they have staff being a new store . When other places do not . What are the other places doing wrong? Point to pounder .

★★
Local Guide
December 21, 2023

My Chicken tastes like deep fried shrimp. Do you not use seperate deep fryers?

★★★
Local Guide
December 21, 2023

The chicken is good and crispy which is great but the service time at lunch was abysmal. CO worker and I waited 25 mins for a 2pc and a 4pc combo. The building inside has been redone so everything is nice and clean

December 21, 2023

Was overcharged a significant amount for the 4 can dine meal for $35. Also did not receive the 4 biscuits which were promised as part of the deal, we only received one. When I attempted to get our missing biscuits, I was turned away prematurely. Very disappointed with the service. Dietary restrictions: Halal

★★
Local Guide
December 21, 2023

Dont go on your lunch break you will be late getting back. Nothing fast about this place

★★★★★
December 21, 2023

Whilst deep in the midst of my spicy chicken sandwich, an urge of a robust primal variety always consumes this sentient being.

★★
December 21, 2023

If you like salt. You will love it! Had a 2 piece chicken and fries. I could barely eat the chicken it was so bad. Thought i was eating a salt shaker. Fries were ok. May give a second try to see if it was unusual. KFC is good but they are never open when i go there it seems.

★★★★
Local Guide
December 21, 2023

Better than average fast food! Spicy chicken and Cajun fries. Yes please

★★★★
Local Guide
December 21, 2023

Food was great. Juicy chicken, crunchy breading. As expected. Long wait, probably due to my timing. Sadly, the drive-through wasnt operational yet. Food : 4/5

★★★★★
Local Guide
December 21, 2023

Much better than KFC.

★★★
Local Guide
December 21, 2023

1st time using the drive thru..when food was brought out 15 minutes later they substituted macaroni and cheese for another French fries because they ran out...unfortunately we already had ordered 2 large fries for 3 of us...should have at least asked instead we threw the fries away.

December 21, 2023

Advertised wings that they didn t have rude staff ordered honey bbq wings came home to ghost peppers wings with just honey bbq sauce over them . Definitely Mary browns next time !!!!

★★★★★
December 21, 2023

Our previous order was incorect, but when we came back aziza made it right. Excellent customer service. Excellent chicken

★★★★★
Local Guide
December 21, 2023

Delicious food. Friendly service

Local Guide
December 21, 2023

Terribly Slow and Overpriced. Food is a hit or miss, 99.9% of the time being a miss.