210 Queen St E, Brampton, ON L6V 1B7, Canada
Casual counter-serve outfit offering large burritos & quesadillas with classic fillings.
The order taking girl was too rude and she doesn't even know how to behave with customers. Small, brown skin girl. She was yelling and rude while taking order. If you guys don't greet or be polite with customers or not happy with your job why you guys even doing the job. The worst customer service ever experienced from burrito Boyz. I usually daily visit several location of burrito Boyz but never had such a bad experience. And get a burnt burrito
⭐️⭐️⭐️⭐️⭐️ Great place and exceptional customer service! The food was fresh, flavorful, and perfectly made, with generous portions and plenty of customization options. The staff is friendly, welcoming, and quick to accommodate special requests. Great atmosphere, clean space, and a wonderful dining experience overall. Highly recommend for anyone craving top-notch burritos!
I ordered the chicken burrito, and it’s tasty in a standard way—not the best, but not the worst. The sauces are okay.
I really enjoyed my time here. I go to the school not too far away from this location, so my friends usually come here every single week but I’ve never went with them before. I’ve been craving some quesadillas, so I decided to go with them. Me and my friend got chicken quesadilla and my other friend got a chicken burrito. When I first got there, the lady at the cash noticed that I was squinting to see the menu, (I forgot my glasses) she handed me a physical menu and offered to read it for me incase I was still struggling which I found very thoughtful. While I was ordering, she was very nice and kept complimenting me about my Hello Kitty phone case and my bracelets which made me very happy. Once all my friends and I got our orders, the workers there gave us each a bag of churros and a container of caramel for FREE. I don’t even like churros, but those churros were so good I ate them all in one sitting. Overall, everything was great. I loved the service, especially for it being my first time there, and I LOVED the food so much. I loved it so much that me and my friends are going back tomorrow during our lunch break. I only paid $15 for a drink, the quesadillas, and salsa, which I felt was a pretty decent price considering how filling it was. None of my friends, including me were able to finish it and I ended up eating the rest for dinner which was again, very filling.
To the lady who made my burrito tonight @ exactly 7:07pm at this location. I love you. You put so much steak and cheese, it was the most amazing food I've ever had. Each bite was more delicious then the last. I want to come back right now and order again.
I loved burrito and always order from different location. This is my first time ordering at this location and my experience is really worst. I order burrito from uber eats and when it come to me there is no beans inside not even a single. When I choose whole black bean why there is no it. Really disappointed
I had my dinner here today with family and was impressed by the generous portion sizes.The naked bowl was stuffed with fresh ingredients and are incredibly filling. Great value for money and highly recommended for anyone looking for a hearty meal!thank you kezia for giving complimentary fries to my niece.
Update 2024/07/25: hey, it’s me again. If you’re thinking about going to this place for food.. it still sucks. Also sucks when you fire the previous workers (who made this place awesome) and replace them with international students who don’t speak English. Can’t have anything nice in Brampton anymore. Message to the new owners: you guys suck. UPDATE.. 2023/09/03: I never learn apparently.. lol okay, so I was passing by and was craving nachos. Picked up some on my way home. I’m sorry, but that was disgusting. I can’t believe how bad it was! It just tasted stale and burnt at the same time. The nacho cheese also tasted weird as hell, it was really runny. I’m so disappointed in myself for coming here. Can we PLEASE bring the original crew in here to teach these people? Who the hell is new management? You’re doing a horrible job. What the hell happened to Burrito boyz!! This is going in the garbage, what a waste of money. UPDATE: came in to get some tacos for my brother and a quesadilla for myself. Thought I would give this place another try, what a mistake. Someone from the burrito boyz headquarters needs to do a quality control check on this location. That was probably the worst quesadilla I’ve ever had in my life. Whoever is prepping the veggies needs to be trained. You are cutting the veggies WAY TOO BIG. The cheese wasn’t even melted and way too clumpy in certain areas. Man, I miss the crew that used to work here. The quesadillas were so good! The chicken doesn’t even taste the same anymore. 0/5 .. will never be coming to this location again. Does anyone remember this place used to be packed on a Friday night? Well, it’s a Friday night and crickets. I got the halibut tacos and they were okay. Something is just lacking with the flavour. I think I’m just going to stick to the nachos next time.
Good start
Night Staff was friendly
Staff is very nice and cool.. she helped me to customize my burrito.. great service.. much appreciated
Amazing service! I loved the way they assisted with the customization. Very hygienic and kind staff (Navdeep and Anchal , anmol) Will surely recommend. Food : 5/5
Very nice food, staff is also very good , shubam and navdeep.
Food and services are very amazing specially the girl navdeep and boy shubam
Great service very quick Recommended 10/10
Really good location, staff do an excellent job serving and putting your meal together.
Very nice service
Best customers service.
Excellent service and food. Would definitely come back many times. The girls are very welcoming with a smile and will go above and beyond. Would highly recommend
Very bad service and no cleanliness seen in the kitchen and very dirty clothes
Loved it they did my order exactly how I wanted it and the sevice was great
Placed an order and when I showed up they said that it might have been a different location. Check the number and it the same place. Quality isnt consistent, always a long wait. So few years later and it still sucks. Placed an order online for pick up and saw someone walk in, ordered and got their food before me. While waiting someone came in and said they bought a bean buritto and it has no beans.
Good customer service and always willing to make special requests! Best location is Brampton
Food is good
Out of all the locations I visit this is one of my favourites the service here is always outstanding and I recommend anyone to stop by and try what s on the menu
good fresh food , amazing taste best service !!
Staff were great, friendly, and very helpful. Place was clean, environment well lit and the food was made quickly.
What a pleasant experience. Navdeep and Anmol made my chicken bowl exactly how I asked. Plus, they greeted well. 5 stars
Excellent place and the personal working here is just amazing. We always come back to the same restaurant. Thank you so much Food : 5/5
Always come here for the quick and friendly ordering experience. The staff is very attentive to any allergy requests I have. Appreciated :)
Food always fresh, good service my go to place! I love this location. Wonderful service.
I live nearby and burrito boys at queen street east location always been my go to spot for over a decade and to my surprise there was full Indian staff there, I didn t get an order number saw the staffs only focus on making online orders and was standing watching like my order Can you say? wasn t a priority the burrito was cold and taste disgusting
Love this location- super friendly and attentive staff
Night staff very friendly
The staff is very nice and polite. The girl at the reception has a very nice smile on her face.. Good service
First time going to Burrito boyz in Brampton and it was a very good experience the food as well as the customer service, I would definitely recommend this restaurant. Thanks for the amazing service.
Amazing
i just violently vomited.
Vegetarian options: Lots Food
End of an era, not what it used to be anymore. New workers are incredibly stingy with the toppings. They have pre-measured spoons but they still go out of their way to use their fingers to give you the least amount of toppings and get irritated when you tell them to put more on. Ill miss this place.
Great customer service, Clean, Fast, Great music selection, overall a good vibe and place I will be returning to!
They were so lovely Vegetarian options: The vegan food was the best Food : 5/5 |
It s Amazing place I m enjoy food special Thanks for Bansi she made best baked bowl Thank you .
This place used to run like a well oiled machine. Now we have 1 person manning the grill. 1 person watching the pot in the stove. And another taming their sweet time to fill a sauce bottle. I ve been waiting 25 min and I still haven t gotten to the counter to tell them what fillings I want. Burrito boys you made a huge mistake replacing the efficient staff you had with this garbage
Waited almost 20 minutes just they were saying 2 more minutes very bad service
The chicken burrito was just bad not taste at all. Nothing had flavor except the chicken and not great at that. Service was slow as they were busy filling food app orders I assume. I personally had a hard time communicating and understanding them as of course English was no ones fist language in there.
Always have a great experience when I come here. Samta always has a smile on her face and is so friendly! The food is fresh and tasty. Definitely recommend
Very well spoken and polite person. My order was late but she dealt it perfectly, Good job
Great burrito place just like the one in Toronto. Vegetarian options: Vegetarian vegan options available Wheelchair accessibility: There is wheelchair ramps
Good food and excellent customer service. I ordered naked bean and cheese bowl, all the toppings were fresh and tasty. The store was very clean. Would definitely recommend this place if you are looking for Mexican food options.
The food was so delicious and the service was really great, too
Great quality and quantity for the price we pat! Friendly and professional staff! Staff always welcomes you with a warm smile! i love the experience!
Good food
i liked the burritos a lot
Great service.! Went there after midnight. Still warm welcome by Navdeep and great service. Exceeds the expectations.! Vegetarian options: Yes.!
Overall , morning staff always give good service in terms of food quality and quantity. Not good experience with Night staff , service needs to be improved .
STOP GOING HERE! STOP ORDERING DELIVERY FROM HERE!! I went Saturday Oct 19 at night to get a naked chicken with extra guacamole. I ordered and paid. It seemed very busy with delivery orders. Besides being extremely cheap with the amount of toppings. I had to ask for FRESH GUACAMOLE as the one out WAS DARK BROWN. But they were still using it on orders... not mine tho, i wont willingly eat brown guac. As I was waiting for my order to be packed up, I see something scurrying on the glass where the toppings are... its A COCKROACH. . If you know anything about COCKROACHES they usually only come out at night and scurrying away from the lights and people. There must be an infestation if the COCKROACHES are running around in plain sight. I tried to get my phone out to take a picture and Im telling the employees at the same time, she just brushed it off... NO CLUE WHERE IT WENT, in the food, on the floor no idea. I asked for the mgr and asked for a refund. As I was waiting another COCKROACH scurried by again, bigger than the first, definitely not the same one as the first. I felt bad as there were about 5 delivery ppl waiting for orders, and Im sure not one of them wouldve told the customer upon delivery theres visable roaches running around. If I saw that, Id inform Uber/Skip/Door that theres roaches and cancel the order. Or tell the customer when I arrive. I couldnt consciously delivery a meal from a place that had visible roaches. I posted about this on Redditt and another redditor commented with a link, and the Peel Public Health visited there this year September and noted they were not in compliance with prevention of pests... seems like they didnt do anything to change this and its WORSE!!! And the employees are MISERABLE, dont understand anything. Bring back the Original Amazing Burrito Boys. Its so bad now.
The downfall of this place needs to be studied.
Really great service and food with one of the employee Megha
Too long to serve uber eats pick up eaxolain to me why im waiting for 30 mins for my food and every walk in order was served before me?
Update: I visited this location again after the following incident. Found out that the management and staff has changed and also met with a Quality Control personnel who was on site. They were aware of the past issues and were very welcoming to discuss and further resolve them. Significant improvement in the food quality, portion and preparation. Changed my review to five star after the visit. Please keep it up. They were one of the best locations of Burrito Boyz but now the quality and portion has decreased significantly. I ordered a Shrimp and steak burrito and it almost felt like there was no steak in it. Tiny little chunks of steak almost felt like ground beef. There are a lot of poor reviews already regarding the food portion but doesn t seem like they care anymore. There was almost double the quantity of rice and everything else was sprinkled on top.
Staff is also very nice and good specially Darshita Food
good service
This is my daily go to place.. all fresh and tasty food.
Samta was exceptionally nice and so helpful. Made my experience so beautiful. Thank you!
Devanshee really impressed us by her services and was very attentive and friendly. I had a fantastic dining experience in your restaurant yesterday. Devanshee gave a excellent customer service. Moreover, the food was perfectly prepared and delicious. Highly recommended this place.
Awesome food, excellent staff experience.
Wow... Superb food. One of the best Burritos I ever had... Food : 5/5
This burrito boyz location is the best because of the amazing customer service received from Devanshi.
We ordered naked bowls and extreme fries from this location and it was fantastic! Deevanshee provided amazing customer service and prepared the best bowls and fries!
Hygienic and well maintained. Satisfying service.
best staff best service
Terrible customer service. Doesn t understand or speak English. Having hard time to communicate my orders. Have someone who can speak and understand our language to avoid misunderstanding..
Vegetarian options: Sweet potato and Black bean burrito Food
Portion was really low, ordered it through app . They didn t added guacamole. Poor service Food
Very disorganized.
AVOID THIS LOCATION!!!! They are serving half amount of food and said head office told them to do this. Food
Portions and quality of food were terrible at this location. Will not be attending this location going forward, very disappointed.
All time fav place to have some healthy food. Their food quality is too good. Everything is explained very well. Specially AISH is very nice. Her customer service . Very polite
Watch you step when you walk in nearly broke my ankle and fell down because this location can t make a small ramp smh, such poor management it s laughable
Such a illiterate staff. Customer walks in to buy food for their self when door were open & before the closing time. But still just they don t want to do their job right & refuse to take order from customer. You guys should take lessons how to serve customers. Don t run from doing your job
The location was Little so if you want to eat inside you cant The service was fast so nothing to complain And the food was very good i enjoy a lot and i was surprised. Only thing that i didnt like Is that you have to pay extra for guacamole sauce. Food : 5/5
Like the service of Sushma Thank you for helping me for everything. Food
Wouldnt go here again do yourselves a favor and go next door to fresh burrito they may not always be perfect but who is! Burrito Boyz used to be the best but now its garbage just got a steak quasadilla and it was so thin the steak was like mushed up meat the cheese was really weird it had more of a cheese wiz texture and it just didnt taste good! Would not recommend this place to anyone now!
Good food and great service
Staff are amazing, the burritos are the best around. Keep it up.
I just made my visit . Staff was really welcoming and I really liked their food will recommend my friends also .
I visited this store first time . Really liked their food and even tough their staff specially girl named kajal make our order according to our expectations . Give them 10/10
This place use to be good Food quality & quantity isn t what it was before. Food
The place is really congested. The service is also average. Also they do not even follow the offers that they have in store. We went there yesterday and ordered food for 5 people. The quesadilla taste was really average and didn t even met the taste requirements which we normally order from other burrito boyz. Also we ordered large burrito and they had a deal for Sunday that we get something free with that burrito. The staff didn t even mention that deal to us and we just ate and left the store. It was just while we were leaving after lunch, we saw a flyer outside the restaurant that they had this deal that wasn t even mentioned to us and not written in the store.
At a 6:21 PM on Thursday March 28th My husband got a chicken whole wheat burrito and I got a calamari white burrito, the employee that served us at the location mislabeled the burritos and normally it wouldnt be a big deal except Im allergic to guacamole and told the Employee as much, I am extremally thankful that my husband dislikes guacamole however if he enjoyed it, this would have killed me and it is unacceptable that I have to be worried about my health because of the employees ignorance. My husbands also got a steak whole wheat burrito that physically made him sick.
Yesterday i try the burritos for the first time in my dinner as I am vegetarian and the boy their was really nice person i didn t know his name he suggested me soy burrito it was really good in taste he give me my burrito in few minutes in busy store big thanks to him
Good food. Really friendly staff.
The cook manbeer was amazing at making sure my burrito was fresh and hot. Love his service! Also jasleen the team leader displayed excellent customer service. And their associate kezi was prompt and catered to all my needs
Whole burrito had no sauce while the middle has it all. Unmelted cheese and ice cold bottom to my burrito.
I love their food and the staff is soo friendly and amazing. Manbeer and jasleen help me to get best burrito
Food quality as well as quantity was good. Service was fast. The girl taking order was quite helpful as she asked in detail about the individual choices of all items as we were 5 people. Totally enjoyed Vegetarian options: Had good veg options available which were good
I ordered a chicken quesadilla today and it was paper thin very little chicken I paid 15 bucks for a portion of food for a small child sadly disappointed for a customer that eats there all the time zero stars is what I want to give they dont even deserve 1 star for this order....the ladies that work there act like the chicken is coming out of there paycheck what a joke
Too slow and the service can be more friendly.
I love their service and food the guys doing their was very well even in busy hours Highly recommended naked burrito is halibut Food : 5/5
The staff is always friendly and very helpful! They are patient with me given my dietary restrictions and always help me. The staff all deserve to be recognized Dietary restrictions: Very vegan friendly and so many options compared to any other burrito place.
We had amazing Service by Manbir and Kamal, highly recommend this burrito boyz.
Ansh at Burrito Boyz is a true gem. His warm welcome, exceptional service, and knowledgeable guidance made my dining experience unforgettable. The delicious burrito he crafted was bursting with flavor, a testament to his dedication to quality. I highly recommend visiting Burrito Boyz and letting Ansh create a culinary masterpiece just for you.
great service by manbeer and kajal. They are very polite and made best burrito
It was a company order that was placed! Appreciate the prompt response and the perfection of the order. I had asked to label the names for everyone for their order and it was done perfectly without any mistakes as well the food was superb. They also gave us complimentary chips tray for everyone to enjoy! Had the best experience, smooth communication and delicious food! What more can you ask for? I could give more than 5 stars!
Absolutely amazing! The food is delicious and the girl working there i think her name is kajal is super friendly and nice . Great service
Portions of chicken are an absolute joke. Basically a tablespoon. I m offended I paid 15 dollars plus tax for this much chicken. Piling up on rice and veggies just so you can cheap out on the 1 thing I m looking for in this burrito bowl is probably why I haven t gone herein a while, and probably won t in the future.
This place used to be good. Last 2 times I went there ordered large burrito. It was so small I asked for my money back and I even tipped them. I returned it. Second time I went ordered same thing the burrito had nothing but rice and veggies in it. I had to look for the chicken!
It was the best burrito I ever had and staff was so nice and polite
very poor service especially girls working there are so rude
I think this is my 8th burrito boyz location Ive tried and they were friendly. Vegetables were fresh, server was generous, great experience.
Best in town. Nobody can beat.
Good service by employee.
service is quick, and food is always good! very consistent! Food : 5/5
Best nachos in town and service was really nice
Food & customer service is awesome. Must visit
I really like going to this place. They have excellent Mexican food that is surprisingly very authentic.
Sub par experience, will not be going back!!
Yummy food,great customer service and clean space highly recommend.
Horrible. The ppl who work there/took over have horrible customer service. And the food doesn t taste the same nor is the quality the same. I miss the old Burrito Boyz. poor us Brampton folk.
I had a great time because of their great customer service and friendliness. I would recommend this location to family and friends.
They don t know what they are giving and has no connection to what Mexican food is . Burritos are the main food of Mexico
Use to be our go to for burritos, but man it s not the same The chicken is all salt, and flavour is not good at all. Staff is medium Veggies are fresh Food : 2/5 |
I tried the mango salsa and it wasnt as good as I expected.
Good food. People preparing the food needs to put a smile on their faces. They got to show that they really want to be there .
Food is awesome. Love it. Only challenge is most of locations dont have proper seating
Production and quality has changed. No meat inside of their burritos, deplorable customer service
Are these nachos? Does it even look like chicken nachos? No meat no veggies..
I ordered a shrimp bowl and all of the shrimp were overcooked and inedible. It was about $5 to add-on the shrimp, and so I would expect the shrimp to be cooked properly, especially since you are only given 6 pieces.
Overall a nice place to get nice food
Food was good but staff was not friendly and place was not clean.
Always a let down and regret when I get food from here. Never going back again.
Been a regular at this location for years, safe to say quality has significantly graded in the last month or so. Went on a Wednesday and noticed the staff has changed/is new - which was evident from them messing up my order and blaming its a system bug(pulled my order history from phone number). Nevertheless, chicken in the burrito was VERY salty this time, burrito was mostly filled with rice, barely any veggies or sauces (even though my order had extra cilantro and corn). Disappointed, might try a different location going forward.
Great food. Service not so much. Very pricey but you get good sized servings. Definitely worth the money. Parking: Space for 2 or 3 cars, most. Have to park in Beer Store, next door.
Parking: Quality of food and service is slowly going downhill at this location. Used to be my go to, Food
Good burritos. Very busy place in the evening
This location has my heart no matter what day or time you go, you ll get the best service and quality
Let me start off with saying I have been going to this location for over 10 yrs. I haven t been in the last 2 yrs due to me moving to a different city, however I figured since I was in the neighborhood let me check it out. For starters when you walk in the upgrades that was done was amazing. It s bright and opened. Then when you go to order your food. I had ordered a large CHICKEN burrito with extra cheese and guacamole. When they were making the food I noticed that there was a lot more rice then usual. Didn t think anything of it. For my food went home. When I started eating it I noticed something was off. For a LARGE burrito you would think there would be a good amount of chicken with every bite. Boy was I wrong. Half way through my burrito I tasted chicken twice. They put so much rice to make the burrito look full so that they don t have to put the right amount of chicken. And for $18 I should be getting what I paid for. I was not impressed and threw it out without finishing as I was disgusted with so much rice that was there. If your a vegetarian it s perfect for you but if you want to get your moneys worth pls stay away. I m so sorry
Amazing staff and amazing service. Very flexible, kind and helpful staff. Vegetarian options: Awesome option and knowledge of the staff regarding no onion-garlic-egg food. Food : 5/5 |
Staff working here don t have any idea what they are doing. Took so long for a simple order. They need some serious training
Love the vibe food, good owner, good people, great place, lots of history over 4o years plus some My night was awesome relaxing. I need to turn it up
Excellent service.
For years, excellent people, place food, service, and value for healthy fast food. Ty Brampton friends
what are you rationing ??? where oh where was it enough sauce
One of the WORST experiences I have ever had. I tried to call in to place an order and after repeating my phone number 6 times they still could not get it right. I then went in and places my order instead, there were only 2 people in the restaurant and they still ended up giving me the wrong order. They are unorganized and unprofessional, they have not been the same since the establishment has been bought over.
Great service
Consistently great food!
Just got home and opened my large Chicken Burrito. I had lettuce and other topping. IF YOU WANT A LETTUCE BURRITO THIS IS THE PLACE TO COME. Never going back.
I just finished up my barrito it was super amazing. Muskan helped me to get the order. She talks very politely. All the staff is very friendly. Thanks
My first time having a Burrito. Staff very helpful helping me beside what to order and most friendly. Was yummy. Thank you.
The sweet potato burrito slaps!!
Great fries Customer service 101%( amazing and friendly staff) TBH fries were amazing Food : 5/5
I had try first time Burrito and it was soo good in taste Staff was soo helpful Food
The person making it messed up our orders, adding the wrong spice level on the wrong order I dont understand how hard it is to follow clear instructions.
Used to love this place but the quality has taken a major hit! It s horrible now, ordered shrimp and chicken naked burrito and only received 3 shrimp. The lettuce was not shredded at all, just a huge waste of money
Our recent experience at this restaurant is very disappointing. The food quality and taste have notably declined, a stark departure from the exceptional standards I once enjoyed. I hope the establishment can reassess and return to their former culinary excellence.
I visted recently, my experience is awsome. Taste and quality was on point. Its become our favourite place to order food. Food
Horrible! Guessing when management changed so did the quality of the food here. First time being here since under new management and wont waste my money returning. The few toppings that they put on my quesadilla kept falling out because the lack of cheese and it wasnt even grilled long enough for the little cheese used to melt. Horrible Quality - Definitely not the Burrito Boyz quality I am used to. THE ONLY GOOD BURRITO BOYZ LEFT IS PORT CREDIT. HOPEFULLY THIS LOCATION ISNT TAKEN OVER BY PEOPLE WHO HAVE ZERO IDEA HOW TO MAKE THE FOOD!
Hey this parteek.This is my first time with fresh burrito and my experience is very good.As mansi suggested my a very good meal and she is very helpful too.
Worst worst behavior i ever see they are full of attitude and dont know how to talk customer even . Managment must need to look for this specially staff working today around 5.30 pm
Just amazing service, amazing staff. Tasty burritos.
Always great service and my food is always ready on time. The new management is doing a great job.
Thank you very much!
I absolutely love this location. The food is so good and the portions are worth it. Food
Place is dope Vegetarian options: Soy protein available Food : 5/5 |