308 Colborne St, Brantford, ON N3S 3M9, Canada
Now available online order for Pickup and Delivery. Search *Palace Submarine & Burger* in your App store for IOS and Android version or you can order on the Website.
Food is better than when new owners took Ober, service and delivery is fast, still keeps the old school diner vibe from the early to late 90s and 80s
I have been going to Palace Submarine for over twenty years. In that time, the staff has changed, the décor has changed, and I even wager a guess that the ownership has changed. But one thing that has stayed exactly the same is their bacon double cheeseburger with onion rings. The portions are huge. The burger is more than enough for one person, maybe even enough for two. And the onion rings—I only had a small, but from many places, it would have been a large. The bun is fresh, the burgers are cooked perfectly, and the ingredients all come together to provide that unique combination that makes a Palace Sub bacon double cheeseburger just right. I recommend you get it with everything. The burger is messy, so you're going to want to have napkins. But I can guarantee it's exactly what the doctor ordered. That's if doctors prescribed bacon double cheeseburgers—and they don't. But maybe they should. One thing that I love about Palace Submarine is their consistency. How could I have been going to this restaurant for over twenty years and the burger has remained exactly the same? They always make it perfect. If you're in the area and you're craving one, I highly recommend you stop in. It's exactly as ordered.
Employee didn't even use gloves or wash his hands in preparing my sub. Ask him to add banana peppers but he didn't bother to listen to my request. I love to support local businesses but this is one I won't be supporting after tonight.
Ever since the new owns have taken over the quality of both food and serves has greatly declined. They let go of all the old staff that could have help them transition much easier. Portions have gotten smaller and food is over cooked. Flavours are not the same. Having to repeat yourself over and over to the staff is frustrating. Having to almost beg for toppings like lettuce and sauces is ridiculous.
Everyone the place hasn’t changed they still get fresh bread delivered ever single morning from azores bakery. The works on a sub has always been lettuce tomato onion sub sauce mayo mustard salt & pepper if you want pickles or hot peppers it’s always been a need to request them. George is my step dad and when he sold palace to these wonderful people he made sure everything would stay the same. And they are one of the most genuine people I have met if you talk to them with respect they will resolve any issue you have. I still eat here and I also still work there part time Because of how much I enjoy the atmosphere and working with these gentlemen and it’s sad to see how rude some people can be but I also love to see all the support they get because they deserve it
This is my favorite restaurant we order from that isn't pizza.. I have tried quite a few things on the menu and loved it all.. great food, amazing staff cheap prices and open late.. what else can you ask for.. 5/5
This place, like many places in Brantford has had the torch passed to new operators. This is a place I saw and just never got around to trying. However, over the last few months, I have been going quite regularly. They make good subs with a variety of toppings at a very competitive low price. The subs are large and the quantity of meat is generous. They even cater to my peculiar request surrounding sub building. - low price - good food - large qty of meat In addition, they have most of the regular staples such as hamburgers and fries. I don't usually get anything else other than the subs and hamburgs, but there is much more. However, their selection of alternatives is worth investigating. The interior is rather old, but I see them regularly mopping the floors and keeping it clean. Overall: Recommended.
First time experience. Walked in, worker had exposed heads of lettuce on the dirty deep freezer. Also I even been to a sub place, who can’t make a proper assorted sandwich . How does a sub place cut a slice of meat in half and that’s acceptable. CHEAP. Highly wouldn’t recommend if you want an assorted sandwich. Everything else might be awesome. Not this sub
I have eaten here twice, the food was great! Fresh and large portions! Get a super sub and you will not be disappointed! The two men working there were very friendly and took great care making my sandwich super delicious. Forgot the other sub places If you want a proper sandwich you need to go here.
Tastey amd fresh food at affordable price, fast pace service .
Its exactly what a sub shop should be.
Full disclosure I wasnt able to get a sub. Walked in on a Sunday at 6:05 with no one inside. I stood and waited. Looking around, I saw 2 baskets of uncooked fries hanging hanging in the fryer. Waited for 5 minutes, then walked out the door.
Great burger and always enjoy an assorted from here. Never miss a chance when I m in Brantford.
Great subs!!! Buns were amazing! Would go here again!
Nice spot!
Lousy customer service: we ordered assorted subs asking for everything on it according to the menu and they put half the listed items claiming they don t do that unless you ask .. dry old bread Used to love this place Definitely do not recommend now.
Food always great and service always fast and friendly
Perfect restaurant for the mom on the go.. never a long wait time when I call and order its usually ready for me when I get there (Maybe 10-20mins) not to mention they have a pretty big menu so its perfect for the picky eater in your life. My favorite part is that you can watch them make your meal from start to finish. Staff goes above and beyond just to make sure the customer has a pleasant experience.. its definitely not a fancy place but if your looking for great food at a great price this is your place. I do not recommend the palace poutine but if you get the cheese curd poutine its pretty good and Im french Canadian so poutine is my thing. LoL
This place has changed owners and is not the same!! I LOVED the old owners subs...got one from the new owner and it was so gross. Who puts extra mustard on a sub when you say extra subsause!! So much wasted food.
I thought this place was gone ages ago, so I was at first pleased to find they were still around. Except they are not them. These are new people who know nothing about a sub shop. I ordered 4 basic assorted subs with sides of frys and gravy. Extra sub sauce on all 4 subs. The gravey was cool and chunky. The subs had ZERO sub sauce and EXTRA mustard? It was the worst order out and movie night we ever had with the kiddies. Just didgusting! Do not under any circumstances order from this dump. Ever. Especially if you recall the old owners and are expecting the same great food. We all miss you palace sub. rip. Edit: Out of the 4 of us, I alone finished my whole sub. Also, I not so alone, we, are all now sick to our stomachs which I will now presume is from the meat in the subs. Myself being the worst off. So again I urge you to avoid this place. PERIOD!
Awesome place to get chicken burger & cheese balls , big portion worth the taste.
Worst sub ever warm meat wow
Best food in town !!
Great food, friendly, quick, good portions
Good place, friendly owner and fair price. Parking: Out front or down the street no issues Kid-friendliness: Nice family people and seating Wheelchair accessibility: Ramp to get in
Fast friendly service znd good food at a reasonable price. I visit once or twice a week
Friendly staff . Nice Management Affordable price for portions they serve and quality Food : 5/5
We eat there roughly 3xs a week and will continue to do so. Excellent food at great prices, staff is super friendly and helpful and the eating area is always clean.. plus with the late hrs makes it ideal for any eating occasion from lunch to late night munchies. Id give this restaurant a 9/10
everytime i go to the palace they alway greet me with smile and hi how are you and my number 1 go to is the beef burger and fries and it is awesome very very good, ive also had the chicken fingers & fries, the assorted subs, chicken burger, chicken club, even tired there hot subs, spicy chicken, B.L.T, pizza, souvlaki, cheese curd poutine, and all of the beef burger, everything is very delicious and great, atmosphere is awesome, very nice all of them, 5 out of 5 for everything i would highly recommend palace submarine on a late or just walking past and looking for a quick bite..have a great day and stop in or order palace tonite you wont regret it.
Amazing sub made by Parth & Akash 10/10 for food quality 10/10 for customer service These guys are just amazing Food : 5/5 |
Great food great service.
Hey thats awesome, they brought in real St-Alberts cheese curds for their poutine. The subs are pretty fantastic too. Prices are fair and the serving sizes wont disappoint.
Love everyone that work there !!
Palace used to be a staple in the area, but now its ran by outsiders. I wouldnt call this local anymore. Buddy went there once after the new owners took over and got food poisoning.
Friendly service, quality and large portions and open late. I close the store i work 3am, head to them, sometimes i will be bit late but they always make sure they keep the order well packed and hot for me, even they call like they closed the store but will wait bit extra time for me to pick the order. Thank you so much guys for being the best
Amazingly great food at decent prices. Always great fresh tasting ingredients and friendly service. Its a little dated on the inside but thats ok they are putting out delicious food. We eat out alot and its honestly my kids favorite takeout, even over Mc Donalds. Try it out you wont be disappointed Wheelchair accessibility: Easily accessible for wheel chairs and such devices
Delicious food . Ordered cheese burger , fries and onion rings . Basic and delicious !
We ordered lunch for delivery at 12:00pm. I understand lunch is a busy time for a business but our lunch did not arrive until 12:45. Not only was out food very late, it was wrong and sub-par. Bacon Cheeseburger with no bacon, stale sub buns, and slice cheese on our poutines. Palace was once a nostalgic Brantford delicacy, and I am sad to say we will not be returning.
The guys that took over have been excellent! They always hook it up with large portions and the friendliest service! We laugh and joke and I really just love them We order a few times a month and it s always so hot, so good. Thanks for the hard work guys we love you
New owners ruined a once amazing restaurant. Price gouging for bad food. So sad to see. Food : 1/5
Cheese ball and poutine were really good. Highly recommend you try this place. Definitely will be back. They do charge $0.09 for use of debt so bring cash if you don t want to pay that fee. But the food is worth it.
Palace submarine used to be a great place to go to if you wanted large portions. But unfortunately not anymore. The new owners have decreased the portion sizes to a very disappointing portion. And unfortunately the food is not very good either. My boyfriend and I bought food here including a cheeseburger and there was hair all over the bun it was very disgusting. How much hair was on the bun, we contacted palace submarine and they basically told us that it had to be our hair even though we are positive it was not! As the hair was embedded into the burger bun from the wrapper and it was not either of or hairtypes or colour. I highly recommend to find a better place to eat at. as the quality and quantity of the food at palace submarine has gone downhill. DO NOT EAT HERE.
Very nice guys. I ordered almost last minute before they closed. The said no problem. Got deep fried mushrooms also some cheese curds, very good. Sub was so big I was able to eat the other half for lunch the next day.
**Update to this review, I have to change my review to a one star because I had returned to this place and ordered a double cheeseburger. I was not even finished the first bite and I was pulling glass out of the burger. I returned and the owner said that it wasnt possible for that to happen, however he apologized and refunded my money. Id like to say that It IS possible because I spat out the one and only bite and returned promptly. Not sure what I had to gain from that situation, it seems like I lost pretty hard. I cannot recommend this place anymore because the burger tried to kill me. I have photos, not sure how to upload them, but I can provide them upon request. ---- ------------------------------------------------------------------- Im a traveller and have never eaten here before. I saw the most recent reviews and still decided to go. The owners were working and were quite pleasant to deal with. The atmosphere of the place was quiet and calm, but it was mid-week and relatively early in the evening. The prices were what initially drew me in. I see many burger places in my travels and they tend to fluctuate from really inexpensive (but cheap food) to really expensive (with okay food). This scratched the itch of a inexpensive price balanced with mid quality food. Its what I was looking for. I got a double burger and a double cheeseburger with a small fry and it came to $21 after tax. Thats not terrible in my experience. The food had that diner-style food and was tasty. My stomach also didnt rebel against me so I can say this wasnt a sketchy food experience lol. The burgers were larger than expected and one was enough to fill me up. At the time of writing the fries were less than $4 and you got a really nice portion. Overall, I recommend this place to people who have a small/medium budget and enjoy classic diner-style food. While it doesnt break the mold in any way, its a comfort food that youll be familiar with. The owners were nice and welcoming to anyone that came in while I was there.
Revised review under new ownership. Used to be Good food, great staff with personable service reasonable pricing, now the typical high prices with mediocre everything else. BIGGEST MISTAKE the new owners could have made was hiring their own and not keeping Sabrina on. Sabrina & George were mostly the reasons I went in. Now have no reason at all the frequent this former Brantford late night food institution. The entire city will be like this soon.
IT USED TO BE GOOD DO NOT EAT HERE.
Excellent food, ordered from online (Christmas eve at midnight at that) so cant speak about interior of shop. Awesome Cheseballs and Gyro.
The best gravy I have had in this city from a takeout restaurant. And the fries were done just right
Best vegetarian burger i ever ate in canada
The subs were great even though we had to wait for the one man show to make all orders, no else in ahead of us but must of had call in orders as he was busy and not too organized. Need help but great subs
Ordered a bacon burger, poutine, and large onion ring. It was ok, Ive had it hotter and better ...and he said half HR and was about an hour. Wasnt too impressed about that
It was ok. I usually get a veggie sub, that s not an option here. They only have the very basic toppings lettuce, tomato, onion, pickles, and hot peppers. They use a lot of mustard and mayo if you ask for it, a lot. It was the world s okest sub. I d go back if there wasn t anything else to eat but with Lonnie s and admiral right up the street I don t see that happening often or at all.
Terrible...mushrooms were soggy, gyros were ao small and didnt putthe extra condiments we requested and the chicken sub used to be my favorite now it sucks. The sub had no mayo as requested and the chicken was so over cooked and hard it SPLIT my tooth in half!!! Never again...so expensive for a Terrible experience :(
My girlfriend and I have dealt with palace sub for many years and have had many good experiences when Goerge had it but yesterday was so different the battered mushrooms where soaked in grease but the worst was the chicken sub the chicken was so hard it cracked my girlfriends tooth besides it not having the toppings we asked for we felt it was a waste of money and now my girlfriend is in discomfort waiting to see a dentist wont be ever ordering from this business again .
I believe its under new ownership or management over the past year or so and its my kids favorite takeout spot. They love the chicken finger dinners and so do I. The double bacon cheeseburger and deep fried chesse balls are amazing. Give it a try and you will be amazed
I grew up going into this restaurant and I hadn t been in since the new owners bout the establishment. I decided to grab lunch for hubby and I while picking up some jewelry next door. I was pleasantly surprised that the food was just as good as I head used to and the staff was super friendly I ll definitely be going back in the near future.
Ever since George sold this place almost a year ago, they must have changed the hours and were Closed so many times when I used to pass by there like even on Saturday and Sunday evenings
Food is delicious. Must try
Palace is a great place to go after working 3pm to 11pm its got very nice employees the food is amazing has well so I definitely recommend it. They have delivery through skip the dish and you also can download the palace app has well
Vegetarian options: Theres definitely vegetarian if you want but.also meat if you want Parking: Parking there is lots. Wheel chair access Kid-friendliness: No kids in while I was there but I will be stopping for subs soon with.mine Wheelchair accessibility: Was nice to come visit the new owners of Palace and see how the atmosphere was now. As a previous employee of Palace, I am happy to see there was a lady whom was offered great service and assistance in a wheel chair, and the care given to help secure food and her relationship with staff. And there was a gentlemen very happy after his meal. I am happy to see the environment of Palace still alive and still a place people can find a comforting friendly place with satisfying food. The battered mushrooms are still awesome. The menu is still the same and that Palace has been taken in good hands and definitely worth seeing for yourself. George will be missed but.not.fprgotten, and these guys here offer a new friendly face and will welcome you and you will see. Check it out. Dont take my word. Check it
I just wanted to update my rating as per my latest experience ,,, today March 11 2023... We ordered from palace. Our usual burgers and pogos and fries and subs. Etc... and that food is still as great as its always been and even if George isnt the owner anymore,nothing in the food has changed,,,, still fantastic. I will even go as far as saying that I find the gravy even better now. No lumps. Just nice smooth gravy. These new owners have stayed true to what George and his dad started a very very long time ago. Dont let the downers decide for u. See for ur self and to all the old customers.. Continue going and make George proud cause it was ,still and always will be palace sub for me. Hopefully still the same for u. Enjoy. <3
Yesterday, I tried the roasted beef sandwich with fried mushrooms.Surely a dank it was and would definitely recommend to visit , catch up with the friendly staff and fill ya munchies
Nice bacon cheeseburger ; )
Good food...poor delivery times .be prepared to wait hours for your food!
Horrible quality and taste. Used to be an amazing place. I was disappointed and threw it out
I used to love the burgers before new management. They re not the same. Not worth the drive across town now..
This place is under new management it would appear. Some new items on their menu too. We got the Quebec cheese curd poutine. NAILED it! Def coming back! Food
I have not ordered from here since George left I didn t hear good things and didn t want to risk it. I was just craving my usual from here BLT sub and a fry and gravy so I decided why not. It was amazing tastes EXACTLY the same. And I have been a loyal customer since I was 14 years old. I am so excited to try their new poutines because their gravy is BOMB. Also BLT with grilled peameal is just it. 15/10 new owners are doing a great job keeping Palace authentic !! Will be ordering again daily lol
Everything about the food has not changed and the people are very nice and great service. In store or deliver is great
Tonight was my first time ordering since the new owners have taken over and I am very impressed with their food I d have to say their regular poutine with shredded cheese is the best poutine I ve had in a long time the cheese and the gravy goes all the way to the bottom it s worth buying it now they have a couple different poutine s, but as I said the regular poutine with shredded cheese also, there are cheeseballs you get such a large amount I could not even finish them all there had been at least 30 cheeseballs there. Great job Palace sub I will be returning.
Place is always consistent. Good cheap food. Its a common place for us to eat.
Not the same as past owner
Great food in town and it s really affordable for everyone.
Yummy food. Friendly staff
I tried their Samosa and palace poutine and must say Great Food and amazing staff, The new owner is very friendly.
Love these guys. Simply beautiful Vegetarian options: A few items Sold for an inexpensive and affordable prices Parking: Parking on hill side Right outside shop
had a hamburger with cheese balls
This place used to be open late, came in on a Tuesday at 1250 am, and they were closing. Last time I go there
I LOVE their spicy chicken sub
Food is always really good and reasonably priced. George and the ladies are always so pleasant. Highly recommend this establishment.
A late night place to eat. But its open all day. Burgers are so tasty. Good gravy with best fries. Also like the subs. Sadly they are out of battered mushrooms til further notice
Awesome
I have been going into palace Subs once a month ,l was waiting for a taxi and l had to leave the store l was at because they were closing.Covid made me wait an hour outside off Palace subs because its take out only ,l end up frezzing my feet and hands for 1:55 minutes not allowed to wait inside because off covid l had a más on and bought a sub ,but take out only so l got frozen feet and hands because I was not prepared to get stuck outside
The burger was good, and it reminded of back home in a small way. Will eat there again.
Honestly this was my favorite spot in Brantford. The food was fantastic and so were the staff. However it was the owner that really made the place. Palace Submarine was a leafs showcase. Full of amazing signed gear, photos and so much more. They said nothing will change however the quality of the food is definitely not where it was. 10/10 should have just shut the business down rather then run a fake version. No leafs? No quality ? No me.
George and the ladies make excellent food, especially when just completed a downtown bar crawl
One OF MY FAVORITE... AND PEOPLES...
Great food Great price Fast delivery
A true Brantford staple, if you havent eaten here, youre missing out!
Place has really gone downhill with the new owners.
Great food Great prices Great service
used to order from here a lot but now its sooo weak subs not even made the same way they were in the good ole days. shame ill have to order elsewhere
The onion rings were nice and crispy but totally lacked seasoning. The sub was awful. First, the corned beef is listed on the take out menu as a hot sub, hot it was definitely NOT! There was so little on the sandwich itself I would have been better off buying a sub bun from a local bakery and putting some butter on it. Couldnt even taste the meat. Honestly dont understand the good reviews....
Good food
Very disappointed with the burger. Small patties and paper thin bacon. I would suggest finding a new late night spot to eat.
Another Brantford icon dies. George obviously sold the place. Its gone right down the toilet. Ordered an assorted. Barely anything on it, paid full price for an empty sub. Fed it to the dog. Wont be going back.
A place thats been around a long time and has never let me down. Always great double cheeseburger fries and gravy!!!! And dont forget deep mushrooms...
Pretty good late night food.
Not nearly as good as it used to be. Burger was dry, the bun was stale. What a shame, this was my go to place for fast food. Hopefully the new owners improve the quality.
This used to be one of my favourite places to eat. However, since they sold it the new management has completely destroyed everything that made this place and it s food good, higher prices for very low quality. Don t waste your money.
Great food, and portions for a great price
Tried this place for the first time for takeout, my order arrived flipped upside down, the hot meatball sub was colder than Antarctica . Definitely never again
This place showed up on the 3rd season of locke & key and I researched it lol, seems like there is not a bar across from this place, next time I am in ontario I will definitely swing by.
Fries were great. Lady who delivered the food was awesome. My only problem is that I ordered a hot roast beef sub and got a cold corned beef sub instead. Not sure if I will order from them again.
I have been going to Palace Sub since I was 16 or 17, back when George owned it. It was great back then. Recently, George retired and sold Palace Sub. A decision that many people took way more personally than they should. The one and only thing I have found has changed since the new management took over is the artwork. LOL The food is the same, the staff are just as friendly as Sabrina and her crew - theyll never be Sabrina, but theyre awesome! And the prices are fair for the same amount of food that we have always known from Palace Sub. I highly suggest that anyone who hasnt been since the sale, goes back and gives their favourite spot a chance. As long as they keep doing what theyre doing, I will always come back to Palace. Disgusting Amount of Pickles Girl
Palace always serves delicious food, 10/10. Great for filling your craving, big portions too
The food is very delicious and great customer service
Not a good experience, drove across town because of the good reviews. I ordered a meatball sub I asked for all toppings on it and just got just onion and sauce, I was asked if I wanted the sub heated, I said yes. He then proceeded to putting the sub in the microwave. Meat tasted like dog food. I do not recommend.
Ordered a meatball sub and waited roughly 15 minutes with an empty restaurant. I couldn t believe my eyes when the guy behind the counter put mine and my buddies sub in the microwave to heat it up and best part Is he put them in together! Just a horrible experience food was terrible microwaved soggy and chewy bread. The only reason we went is because they had excellent reviews on Google but either they are from the past owners or they are buying reviews. Do not eat here.
The pitas and cheese balls from this place are to die for!!!
Food was okay when I was there just a bit higher priced than other restaurants nearby that make similar food. Maybe its all the Toronto maple leafs stuff making them choke on the presentation, or maybe they just didnt like me because of all the Habs gear I wore walking in who knows...
Ordered here to support local, when I walked in I felt rushed to have my order taken.. the guy taking my order was definitely bothered about being busy. I ordered two turkey subs and a large poutine which imo was over priced. The subs were average but the cheese on the poutine was made with the equivalent of kraft singles. Dont offer poutine if you dont have real cheese. I would not suggest this place to anyone.
I have always had excellent service when ordering from here. One of the gems with variety, good food and wonderful staff. Always smiling and very timely. Thanks!
A downtown icon
I went there for the first time this evening, and I was recommended the chicken finger sub, so I ordered that and fries , it was fantastic, the employee that was there helped me with any question I had. It was nice to order fries from take out and not just get pieces, fries were served as they should be. Overall experience was great, friendly, and welcoming. The owner was also very pleasant, and proud of his business, and it shows with the food, I ll 100% support this local business!
My husband and I love coming here! Their subs are amazing, I much prefer them over any other retail sub shops. The owners and all the staff there are so friendly, their portions are large and their prices are cheap. And most importantly, the food is delicious! Please remember to support local, not just due to covid but all the time! We need to support our community and the hard working individuals in it, not more chain restaurants. Thank you guys for everything you do, so excited to dig into my lunch I just picked up! Stay safe, see you all soon
This is an AMAZING place, they have unbelievable food and as a Leafs fan it s my FAV place to go and eat, I can t wait to start eating their in person once this pandemic ends
The are awesome people the owner is living his dream which is wonderful the food is always hot and very good. There to go service is quick and everyone how works there has always been good to me
Always good food & good service. Cant believe this place is still going. Ive been ordering from here for well over 30yrs and cant remember a time i got bad food.
As love palace it s a regular at our house! Always fast delivery, food still too hot to eat! Thanks for always being great!
My fav late night snack.. i love you guys thanks for always getting it right and delicious.. never been disappointed
Fast friendly service during these lockdown times
My husband is from Brantford, and the first time he took me here...I didnt want to go because the outside isnt that glamorous. HOWEVER the food is amazing!!! Staff are great! Truly is a great little hole in the wall
Must place order cant just go there and order the food
Friendly family ran.good food good prices Fast service.1 of my favorite place to go
I enjoy mediocre subs. I decided to try this place out. I cant speak for the friendliness as they seemed very busy and did not talk much (100% understandable). I got an assorted sub, it was on the lower end of mediocre. I got a small poutine which actually wasnt too bad. The price I paid for what I got was okay ($14.00 ish). I probably wont come back though.
I like this place because its simple. Nothing over the top, I wish there was something like this where I am now!
always been my favsies .... fresh bread, good eats, the best in town.... years of good times fresh n happy bout the food everytime... thnx for everything... my fav
Awesome hours when hungry late at night (morning). Open late-Had to phone in orders during Step 1 & 2 of COVID restrictions, they have their system down pat and organized, the day I picked up my order. Nice friendly staff and what food I had was very good . Enjoyed the battered mushrooms. Haven t tried the subs yet, not the greatest location in the city, but they ve been there for years.
Great food .. canadian owned
Amazing staff always quick delivery and great comfort food
Third time here. Love their subs, and love that they are open late for us night shifters
Very good friendly and fresh
2 words cheese balls
Ordered a sub and I said light mayonnaise and the big girl put mustard and said she repeated herself on the phone when she did not and she wouldn t remake the sandwich terrible service in the night this girl needs to be fired
Excellent food, reasonable prices, friendly staff! This is definitely our own, local business, which has been around for many years, and definitely worth our support. With this whole world wide event going on, rather than lining up at corporately owned fast food joints, why not come enjoy burgers that take more than four bites to eat, taste amazing, and are made with fresh ingredients, and will definitely fill you up!
They are always good. Thanks George
Another local thats doing it right Is real char broil hamburgers Amazing fries And exceptional service
Best in town!
Honestly have to say the sub buns the best I have ever had the guy who owns it nothing but respect for the guy Id almost say its better then subway
Great portions and tasted great. Poutine had a lot of cheese/gravy which was good.
Nice BIG burgers! Made fresh! Nice toppings too.
Was good for an friendly service with a smile an open really late
Great place for comfort food !
First time going and the food was great! The staff was friendly and patient and the service was fairly quick. Would definitely go again.
Cheese Balls
Great food prices and portions and the customer service is the awrsome. Eat in or take out with delivery service
Cheese balls n gravy yo
The food and the staff are fantastic.
Best subs in brantford!!!
Palace is an amazing place that I have been going to for the best fries and submarines that I have ever tasted since I was 4 years old. It is a family establishment and it is deeply welcomed in my family.
Excellent food. Great service.
Love this place
Good food! Great staff!!
Cause I love me some cheese balls and a good old turkey sub
Great place , good food especially after the club...
They really good food and the workers are really nice too
Amazing food, amazing prices, and service with just the right amount of sass! I recommend the turkey sub and the cheese balls. The staff here are hard-working and hilarious- they always remember us when we come by. They also do a lot to help out the community downtown including the homeless. It s a business I am happy to support!
Dont with this place, as much as I like George he has been doing this to long. Just found a 10 brown hair in my burger. Called in the say something, didnt get and apology and got nothing but attitude. Wear a hair net buddy.
Go see George for a great sub
I literally just recieved an order. May 4th 2020. My 6.50 poutine was half empty.
Always the best greetings and great food
Skip on this brantford hole in the wall. While trying to support local businesses during this pandemic I decided to order from Palace. The person on the phone was rushy, and rude while I was trying to place my order. I was almost hung up on as soon as they got all the information they needed. I had to pull a WAIT WAIT! Can you deliver it to the side door!? (which they did not...which woke up my grandparents who live in the upper half of the house) to which they replied um sure and quickly hung up on me. I get being busy - but as someone who has worked in customer service almost my whole life - there is no excuse for this. I barely had time to ask for it to be taken to the side door - so I definitely didnt have time to confirm if the tzatziki sauce came w it or if I had to order it. (Every other time I have ordered cheeseballs - I know I havent specifically asked for the sauce - and it has always been in the bag) I called again to ask about it and they were very weird on the phone about it. It seemed like they just didnt want to deal with it. I asked how much it was and after a long pause they told me a price...then proceeded to tell me they had been working there for 26 years honey and that I didnt know what I was talking about. I asked then if all the times I hadnt asked for the sauce if they had just been charging me for it without asking and I was hung up on. This employee who has worked there for 26 years definitely shouldnt be. I know my tone of voice may not have been the nicest in the end - but after being called honey more than twice, being rushed on the phone in the first place, not being asked if I would like THE ONLY SAUCE YOU CAN EAT THEM WITH BTW, and having them completely ignore my request to have it delivered at the side door - I will absolutely never order from this business again. (PS: The cheeseballs and ESPECIALLY THE tzatziki are GARBAGE compared to Admirals! If you have the options to choose Admirals! It is definitely worth paying a little more $ - and you never have to ask for the tzatziki at admirals... it is included! and its a CUP FULL)
Excellent service!
My daughter says....theee best.
Friendly staff and owners
Horrendous service. Dont go here!
Great late night food. Cheese balls are great! Entire menu is pretty stellar !
Have not been to this place in over two decades and the place the people the food is just the same as the way I left it, totally awesome!
Always good and speedy delivery. George has the best gyros in town
Good quick food and open late
Love there food
Have eaten here several times, i have always had good food and received great service
Good food,, friendly,,quick delivery
The food i just got was sloppy and the sub was not full of veggies like I asked not going back