A&W Canada in Brantford

The cashier was very accommodating and enthusiastic. Service was quick and friendly.

Service is terrible. If I wanted to wait in my car for food for longer than 15 minutes in the drive-thru, Id go to a sit-in restaurant. One car ahead of me. Food

Nice staff

All Canadian breakfast in the morning and double mozza burger in afternoon

Great friendly service

Literally 60 min wait for the Halloween kids pack in the restaurant and it wasnt because there was a ton of people. I think i saw 8 families served. There were no apple slices or little granola bar. My burgers were mid. Honestly never eating AW again. Its never worth the price.

Just spent 20 minutes, around 5pm, waiting in the drive through for two burgers, one fry, and a poutine. There was ONE car in front of us. Only two people working the entire building, and customer service is atrocious. We waited several minutes at the window to pay, after waiting several minutes at the speaker just to order. This is not FAST food, and its barely food.

Absolutely amazing veggie burger can t get the taste anywhere at that price. A&W is getting up in the game. We would like to see more of such additional to the menu

Great food

Vegetarian options: Masala Burger Food

Overall good! Vegetarian options: Options available which is nice! Wheelchair accessibility: Yes

I order through uber pickup and my chicken petty was not properly cooked and no lettus in the sandwich more over i switched to onion rings uber uber shown 1.10 dollar and they charger me 3 dollar and onion rings was too salty had to garbage those

One of my favorite things from a&w is the onion rings...these guys somehow ruined them. Burnt yet undercooked somehow and the flavor tasted really off...hopefully they fix this issue

Best burgers!!! Thanks friendly staff!!

If I could rate this place a zero star, I Fricken would! Waited 35 minutes for $70 worth of food, understaffed. Not hiring and 3 people working. Cold food , onion rings were dog water, for that kind of money swiss chalet is a much better option!

The restaurant was absolutely filthy. There was ketchup all over the garbage bin so of course there were flies all around. The guy that was sweeping the floor made so much noise with the chairs and the metal dust pan that I couldnt hear what they were asking me when I ordered. The guy kept sweeping next to us when we trying to eat, I had to ask him to stop because there was dust hovering over us from sweeping. Meanwhile still banging the chairs and dust pan. He finished a whole area under the next table and four chairs before he stopped. My husband said this is disgusting. We will not go back there that is for sure. What a waste of $30.

Horrible place to visit via drive-through. It was midnight and we ordered 2 totally different burgers . Both had exact same taste. Literally look and taste wise it was the same. Just one had tomato, other didnt. Soggy and old fries. You can only go if you want to have leftover food for the high prices.

Griffin does an amazing job at this location. Dude s a workhorse. He deserves a raise!

2am stop in, really quick service. Onion rings a little under cooked but all in all good.

We went into the site yesterday and the floors were so greasy it was like walking on a skating rink!! The tables were also covered in grease!! I dont know who does their cleaning but they need to be fired ASAP!!! I use a wheelchair and trying to get up off the toilet in the bathroom my feet kept slipping out from underneath me!! If some elderly person using a cane goes in there , you could potentionally be looking at a fall and a possible broken hip if you dont do something!!!

Extremely long wait for fast food spent 15 minutes in drive thru waiting on a single combo

Always fresh and hot.

Worst A&W I have ever visited in my life. I ordered Nashville hot chicken and it did not have any sauce it was very dry. Paid $15 for it but the wasn t worth a dollar. This location is the worst location in Brantford. Those two girls are very mean and seems like they don t care about anything at all. Never go to this location.The location opposite to Lynden park mall is the best.

Food incomplete, service was lacking staff argued trying to not give me my order, didnt even get a try to eat with until 15 mins had passed.

Got two combos with no extras. 33 dollars and change for a teen combo and a mama combo. never again. If you dont have coupons stay away!!

Burgers was cold and no taste

The people that work there are just amazing. Since one of the lady supervisor left the workers seam more happy.

Its 1045PM on a Wednesday night. Just gone through the drive-through. I ordered a sandwich with no cheese, and I got a sandwich at the window. I looked at the sandwich, and it had cheese. Gone back inside, and the doors were locked before 11.00 p.m., all ready. Was pist off about it.

Onion rings and chubby chicken burger were barely cooked nice crunch but insides were lacking

They posted $4.79 for a buddy burger with cheese but the till was charging $5.39........ she said it wasnt her fault Lol. We didn t get anything out of principle for the lack of integrity

To cold to be able to enjoy food. Hope this wax one time not normal Food

I used the drive thru for breakfast. The hashbrowms have changed shape and taste but still good. Coffee is excellent

Food was ok, very expensive for fast food, restaurant was small.

i love a&w Never had a bad experience with brantford location 10/10 FAV restaurant slay

food was good, service was not. staff were more interested in chatting or gossiping than anything, constantly on their phones taking pictures and what not. didnt get served when I first walked in and I was only customer in restaurant. would not return

Warm, fresh, and really tasty, especially for a fast food place. Highly recommend!

Thanks for your late nights

Not sure when it started to cost 40 dollars for 2 people to grab lunch ... And on top of that my chicken burger was only half edible so hard from sitting I would have returned it but we hit drive thru ...

0000 rating, Tried spicy piri piri buddies, worst food i ever had.

Very poor service. Just ordered a couple of items and they took too long to serve that too in a drive through.. Should improve their staff and service.

Just had my firstMozza burger. Great service. The burger tasted very fresh. Impressed with the toppings too.

Tried the Nashville hot chicken. It was fantastic!

Its a burger, what more can be said.

The customer service staff not very attentive, messed up my order and couldnt even apologise. Parking: OK!

We ordered inside to go, then decided to sit inside. It was a very clean restaurant. They delivered or food to the table, and the person sensed that the fries were not hot, so he picked them up and got us fresh . They were very good Food : 5/5

For fast food places this is average. Cant complain too much because the bar is low... Ill take these burgers over McDonalds any day though.

Delicious food, always good quality... but expensive comparatively. On this visit, I asked for extra pickles and did not receive extra pickles. Also... for A&W in general: 1. Can you serve regular ranch with your kids combo chicken strips? 2. Can you make small poutines a thing? Thanks!

The Mozza burger is my favorite. The food is always fresh.

Great breakfast as usual. Parking: Depending on the time of day there can be more or less traffic than usual Food : 5/5 |

I like a&w because as a boy id go here with my papa. Hed say little philip do u want a hamburger he called me little philip because he knew one day id grow up to be a big strong man. And i did! Now i get two hamburgers. Life hack: get fries with one meal and onion rings with another and share with a loved one so u get a bit of both!! Oh and tell em little philip sent you!

They charge $6 for a small side of onion rings. And they were salty! Not enjoyable. Other food items on their menu is delicious, but pricey. Fastfood is no longer cheap.

Had burger over here and loved it

HORRIBLE. DONT ORDER. I Ordered through Uber eats. Got my order. I was missing a full combo and an extra burger. I called the store, he said I ll call you right back, we always take pictures of our orders. Now they are not picking the phone. I spent money on food I didn t receive and now they are deliberately ignoring the phone. Disgusting customer service. Will be posting this review on every social media platform.

Hey there everyone. This place is the worst place to get food from. Me and fiance ordered Food from them and there was a combo messing and buddy burger on the side. We called the manger the first thing he said was he took a picture and everything was there. Then hes like let me talk to my team and see Ill call you back . Noone called back so we decided to call back and they kept hanging up the phone. Then finally they pick up after several times calling them. Then the manger is like we found out someone forgot to put the combo and the burger on side. So hes like come tom to get your food are you kidding me lol. This place needs to get rid of Incompetent and rude liars.. I pray for people like that godbless all of you

Just another a and w

I went in today for my lunch with my colleagues one them brought in food form Another establishment. Just to let one of are colleagues order food a lady form the front made us leave with an attitude and left a snarky comment

My pals and I went to the restaurant to quickly get some food and they kicked us out because some of us had food from home. We were just going to leave as soon as we got the food but the lady working at the front left a unnecessary comment saying that we should have known better. This is absolutely unacceptable customer service. No welcome atmosphere at all, she was just plain rude.

Terrible customer service and the food I ordered was absolutely not worth it

Carrie was the most kind and sweet lady with amazing costumer service.

Avoid this place at any cost. They charge you extra for fries and drinks when its orderd as combo. So technically I got charged $16 for my order ( combo ) . They are looting us. Ridiculous service

When Im craving a hamburger this is the place I go to

Late night bite I didn t get anything special but the buddy burgers tasted good and seemed fresh

Slow service

Always a great burger at A&W

Great experience. Food was good and the presentation was good.

I just want to say, the lady working the front area today (March 22nd 2023) at 11:19am was amazing. It was just her doing the job of 4 people. The rest of the crew looked absolutely miserable but this lady never let her frustration show. She managed to handle the drive thru, front counter, directing the staff in the back, AND a very impatient skip the dish driver. And she did it gracefully. Please a&w either promote this lovely lady or hire more staff to give her a break. Unreal that this woman does the job of 4 for minimum wage!

Delicious and fresh Mama burgers ! Love them . Especially on special now for $2.99 each , great value .

We eat regular at A&W but this location served us food, so badly prepared. Onion rings tasted like expired, chicken patty was flavorless, chewy, dry. We were speechless. Shame to this franchisee, very very disappointing

They forgot the turnover for my order and didnt even give me my receipt.

Well. We went for mama burgers on sale of course. A&W is a little expensive but it is worth it

Brings back the memories from growing up Kid-friendliness: Typical high chair, coloring sheets, etc Food : 5/5 |

One lady who does drive through, she is fun and friendly.

Great place..I had bought food from there that was not satisfactory..the owner quickly replied to my Google review and gave me a replacement..I guess stuff happens in fast food that is not expected Im sure it wasnt intentional but they take every complaint seriously.... 5 stars !

Worst fries

I went to eat on my lunch break yesterday and the girl taking my order was running the show by herself so, I cut her some slack while she was taking my order and then juggling drive thru with nobody in the back being much help. I ordered a chubby chicken burger and it was dry, just a skinny chicken patty so I wasn t impressed at all. I ordered a root beer in a mug which was quickly replaced and I just watched some Russian lady pop her head out and just look frustrated with the girl instead of helping with drive thru My food was unsatisfactory and i will not order a burger or tried from them since that lack flavor but kudos to the girl out front who did get best handling everything BY HERSELF!

Quick service, but asked me to park ahead and bring out my food. The Buddy Burger was way overdone with a crazy amount of mustard, and despite the onion rings looking awesome, the onion was raw and hard to bite into. Pretty disappointing overall.

Took a while and the food is usually pretty good but the usual seasonings were lacking

Awesome location to eat at. Very friendly staff. Vegetarian options: Beyond meat Kid-friendliness: Great seats. Great children food with fries they will love.

THEY ARE CLOSED AFTER 11 pm Even IF THE COMPANY SAYS ITS 24 HOURS! They are always closed at night Not worth it to drive from home to this place for food

Had my usual but Holly who can hold a burger with a lettuce wrap of 1 piece of lettuce..and the burgers are getting smaller with prices bigger

Forgot straws.I don t get how fast food workers can be so incompetent.

I will surely suggest Beyond meat burger and fries which is the best option for Vegetarian person. The main important part is service. Supervisor provided praiseworthy service to me. Quality and taste commendable. Vegetarian options: Beyond meat burger was so delicious and I am still enjoying

Yikes. Awful customer service, not sure the person was even trained. Empty drive through and empty parking lot but had to park and wait 15 mins for food. Cold burgers. Hot fries tho?? How are the burgers cold and fries hot? What took 15 mins yet it s not all hot and fresh.

Very enjoyable

Actually they are always under staff and excessive waiting time in drive thru .they must need to work on their customer service

Ran out of bread. Asked for white bread got brown and when complained were told they ran out of bread...had to ask for our orange juice. Asked for over medium eggs got over easy and coffee was horrible...will not go to this establishment again...

Clean, the staff was very friendly. I asked for fresh coffee as the pot sitting looked old and the nice lady was happy to make a fresh pot that tastes great!

Food was awesome and crem members tanvi is excellent

Warm staff and serve good meal

Hot. Fresh. Friendly.

Visited Brantford location. Food was deplorable

I accidentally left my wallet at the restaurant and Sara who worked there found my wallet then found me on Instagram to let me know she then mailed it to me as I dont live near by. She went above and beyond normal customer service. Thank you very much.

A nice quick place for on the go eating

Pretty decent nothing great though

Save yourself the headache and avoid this A&w they will steal your money and not give you your food when you order from them, and when you try and call them they will blame everyone else and hang up on you! Very very poor customer service.

Top quality fast food chain in the business. So much better than the competition.

As usual a good spot to pick up food on the go. But as of late the people working there seem very bad at taking orders and when you go through the drive thru you can expect to wait anywhere from a fast 1 minute to 15 minutes+ depending on whos making your food and whos taking your order. And thats with you being the only person in line, still a great spot to go however if time isnt of the essense, and a convenient spot on the go

Can be super busy at lunch in a funky parking lot how ever they always get my food correct and always seem to be in good spirits

Good food but its getting expensive!

Excellent customer service, the food is always hot and delicious.

Staff is great ! Throughly enjoyed my breakfast.

Worst service. They dont even know how to make a burger. They gave me burger without sauces.

$3.99 Teen Burger, Awesome Deal.

Oh my God the teen burger is awesome .. secondly they have the best onion rings in the world... The manager of the store is phenomenal

Fresh food, followed instructions. Got hot served rings...loved the crispiness...

Good food and served up quick

I seriously love the Egger with Bacon!!!!

Best Burger Ever Burger, good but not worth $16

Service was expeditious, no complaints here.

The best for fast food burgers. Kris is awesome and makes sure the food comes out high quality!

I always have such a positive drive thru experience here so I decided to eat inside tonight around 10:00pm. Let me tell you, Lovepreet is amazing. Everything was fresh, fast, and the dining room was soooo clean ! I will definitely be back very soon. Thanks for everything Lovepreet you rock!

Plant based burger must try.

Love my teen burgers great service great job.

it is actually pretty good for a fast food restaurant. The food tastes fresh and poutine is not soggy and gravy actually has flavour.

Had their lettuce wrapped Uncle burger! Delicious!

Ok for a fast food establishment. Food is ok also

This Restaurant has consistently been a good place for me. The food is always good. And is still hot when I return home. Easy to recommend. Staff have always been friendly.

Its A&W

I ordered french fries for my daughter and they came in really fresh

Worst burger we have ever had. The onion rings were so hard. Like they were recooked and soooooo salty.

Honestly I like a and w, but wow has it gotten expensive, to get two adult meals and a child s meal is close to 45.00 these days

Ok so in all fairness I suppose A&W is not my thing but the service was fast and the lady who took my order was polite. To be completely honest with you I can not believe how expensive this place is compared to other similar fast food burger places. The servings are decent in size but not to my taste. The place was clean. I gave it 3 stars because for the price of food and the quality of it in my opinion does not meet my 5 star rating and I would not be going back to an A&W again.

Grabbed breakfast here. So hot and delicious! Definitely have to come here for breakfast more often, served until 11am!

Its always good, good old fashioned A&W. Its always really good but at this location, the food especially stood out because 1, it wasnt burnt, 2 it was the perfect temperature, 3 it wasnt too hot either. I recommend this fast food restaurant because I always get my food really soon after ordering and the workers are really patient and they go out of their way to make sure your burger or else perfect.

I had a 5 star review on this location for years. After today, I will never return, and suggest you do t either. I went through the drive through and asked for a teen burger with just ketchup, cheese, bacon & mayo with onion rings and a root beer. The burger had just mustard, and the onion rings, which are the exact same at every a&w, always, are like Styrofoam. $17.15 for this combo, which I thought seemed pretty high, but was told it because the onion rings are expensive, is absolutely ridiculous considering they cant even cook them fresh. Get a grip, train your staff, or just close up shop. Super shady this is the only location not on the app too. Vegetarian options: They have em Parking: Shared with Tim hortons, busy and not that accessible Kid-friendliness: Not as good as McDonalds Wheelchair accessibility: Poor

The food was okay, but the service was slow

I ordered spicy harbanaro chicken. It didn t have any sauce in it They charged me so much For combo they charged extra for fries

Teen burger was cold inside

always fresh and juicy burger

A & W has the best burgers in town. Always fresh. Ask for extra lettuce and pickles is no problem.

quick drive thru

Sweet car shows when they have them

Yummy

slow drive thru lady is rude.

Great taste on all meals.

Great service

Awesome still

The burgers are so good. Closest to homemade you can get with fast food. Great service, very friendly and quick!

There is plenty of parking at this A & W. Restaurant is cleaning and the bathrooms are also clean. They are following covid guidelines and theres proper barriers up a cashiers counter. Im very glad with how they Farm trying to organically achieve good quality Foods. Are the prices are as good as anywhere else. Ive always loved the aw root beer float.

Teen burger, delicious