80 Dalhousie St, Brantford, ON N3T 2L2, Canada
The Works is a full service, licensed, casual dining restaurant chain with outdoors work themes. The restaurant’s main menu feature is burgers
We come here often if we are downtown for a show and the food is excellent really great fries etc. I can't give it 5 stars because of the price. 3 burgers, 3 fries and 3 pop (no alcohol) and the bill is over $100 with tip. That's just too much. I know prices have gone up but there are better values available for less
Was going to see the ABBA show with my friend tonight and decided to stop for dinner. The food was amazing but our server is what topped it. Serena was quick on her feet but that didn’t stop her personality from shining. She gave us a great dining experience with great food.
I went with a friend last Friday. I usually love the Burgers, so no change there. However, I'm leaving a comment due to the phenomenal service. The waiter was extremely personable and often went out of their way for all tables. I feel horrible as I kept the receipt so I could leave a name. The waiter was at the front of the restaurant on Sept 27 approx 2pm (clerk 2950?). Awesome service!
The owner makes this place, he cares about the customers, staff and quality of food! Stands out from other Works locations:)
First time coming here in years and OMG! The food was amazing! The burger was the best burger I have had in a long time. I cannot remember the name of the one I tried well but so believe it was called the W burger! Food was hot and fresh, drinks were so good as well! Our waitress did a phenomenal job as she was the only one serving at the time and it did pick up not too long after we arrived. She was super friendly and very delightful to have serving us 😊 I will def be coming back!
I went during lunch hour on a weekend and it wasn't too busy, was quiet and my server was nice made sure I was drink refilled, and I had a ceasr that the server made it just right how I asked for it. My burger was great the taste and the amount of toppings was perfect. 10/10 would burger here again!
For my first time there, what a pleasure it was to be severed by Rocco the food was out of this world and the Measuring cup drinks made my day the general manager did the cooking and dam that food was good and the creativeness of how it was served and the names of the food 😀 I enjoy going to places I've never been for this reason right here congratulations I'll be a return costumer
In my opinion the best burger joint in Brantford. Burger patties are done to perfection and the bacon mayo is to die for! The onion ring tower is fantastic too. This place is definitely more expensive than the average burger joint but well worth it for quality food. Edit Have since returned with my family and wow is the food here good! I don't know why this place isn't constantly packed! Still the best burger joint in town and my son loved the dino nuggets. Got the 6 degrees of Kevin bacon burger and DAMN that was the best burger I've ever had! If you like bacon it's definitely for you!
I love this place, always quick, kind, and fun service. Great tunes. Highly recommend.
I recommend the hipster and the love goat
Solid customer service
Good Restaurant, Pricey for burgers and fries though
Alli was such a pleasure ! She defines a great server
Good service and good food. I would go back.
Every time I come out for dinner, Im always happy to see Serena as our waitress. She always takes good care of my girlfriend and I, and makes our time there great
Food 10/10 Service 10/10 Special thanks to Tami. Shes really awesome. Food : 5/5
My Fam and I really love the Works, in fact we all order the same thing the Tragically Maple Burger. Honestly it is a bit pricey but, we always leave feeling satisfied and full. I don t mind paying for good quality and service. I ve heard they make amazing milkshakes but am always too full to attempt one. Check it out if you like good burgs or poutine.
Love the burger. Always get a different one when the Reese burger is not around.
My first visit to this clean well established business in Brantford. The hist was friendly and gregarious and I enjoyed a perfectly fresh burger that was tasty and just enough where I wasnt overstuffed - made me want to try more next time! Well done!
Always a treat! Trying the chocolate burger next
I tried the smores burger, even though I thought that there was no way it could be good. I should have learned from the time I ate their peanut butter cup burger because it was delicious.
Fantastic food!
One of the nicer places in downtown Brantford, but unfortunately thats not saying much. I really didnt care for their poutine, having way too much (of an unpleasant) sauce that presumably is meant to hide at first glance the very small amount of meat they add. Hard to believe its 2000 calories.
Excellent food. Definitely worth it. Milkshake could ve been lil bigger but totally worth it. Will eat again.
Great place for a burger! They will customize however you like, and have so many interesting varieties. The best onion rings and good local beer.
Best food ever
My brother and I went out for food and drinks on my birthday. The server was nice but rushed us to order our next meal before we had finished our appetizers. The food was terrible and overcooked. Why did they put chips in everything we ate? It made no sense. The place was garbage, especially since we were the only people eating there! $139 was not worth the money. As a sous chef, I could have gone into the back and done a better job myself! The food quality was careless and showed no love.
Great food here as always, Serena was so kind and helpful!
Very relaxed loved the coffee
Food was amazing! Fried pickles are always a fav, and the burgers didnt disappoint.
I just came here for dinner with my family tonight, and my server Ally was incredibly sweet, welcoming, friendly and professional when helping with my large family. The food was incredible, and overall my experience here was wonderful, but I really want to highlight how incredible Ally was. 10/10 recommend! If I could give 6 stars I would!
Highly recommend the maple bacon Canadian burger!
Very disappointed. Ordered two burger combos, both burgers were super super over cooked almost burnt it was so over powering couldn t eat it. Fries were very crispy and to much salt wasted 50$ for two combos . Never again
Lovely burger
At The Works, where burgers abound, I sought a feast but only found A patty grim, in sadness dressed, That tasted like a compost fest. Five stars Id leave, if only for The exit leading out the door. In burger lore, theyre quite the hit Sadly, it tastes just like...
Food is always good. We were seated directly in front of the kitchen. I didnt enjoy that. Service was a little slow for a weekday evening.
Came in with my boyfriend recently and had an amazing time. Our server, Serena, was really understandable and gave great recommendations. As vegetarians, we really appreciate that Serena took the time to explain to us all our options.
Popped up on maps as local so I thought. It was a quiet day but staff was welcoming. The burger was great. They had a number of different options which probably are equally as good. I recommend the great Canadian.
I came in to have dinner and the service was wonderful. Serena served me with a smile. The food was great as well. I ll be coming back again.
We went in for dinner and this place did not disappoint. The burgers were top shelf along with everything else we ordered. No disappointments at all. Pickle spears,yes! Tower of doughnuts, yes! We will be back. Food
Doordasher delivery guy delivered my food to the wrong house And getting it 10 minutes after it was delivered to my neighbors house This delivery service gives this restaurant a bad rap thats why these restaurants need to have their own delivery people
Great food, Serena is an awesome server, very personable and kind.
Very expensive...37.00 for a burger, sweet potato fries, and a shake!
In for dinner tonight and had a great experience! Serena was our server and she was fantastic! Knowledgeable about the menu and was happy to answer the million questions my friend had! We will definitely be back and will ask to sit with Serena again!
I was there about a week ago and the server there was great. Serena was great at making the first time there a comfortable experience as well as being friendly with us. We all enjoyed our food, but the chicken burger I ordered came with cheese even though I asked for none. That was the only problem and it was smooth sailing from there. Cheers!
Brantford The WORKS Awesome Sauce! Started with Crispy Deep Fried Dill Pickles! OMG! AND Mushroom Burger with ADDED Banana Hot Peppers with Steamed Broccoli with Olive oil & Fresh lemon slices.
Great food! Fast service! The pulled pork lunch special was on point.
All I can say is wow. Me and my fam ordered burgers for dinner and I got the ballin burger. When I tell you it s one of the best I have ever had, I am not exaggerating. We liked it so much we ordered it again! Thankyou so much. Amazing job the works!
Service was good and staff friendly. I found the food was a little over salted.
Great food, great service, great burgers, one problem, though they don t have deserts
Always good burgers, always good service! I had one of the lunch specials, specifically the Sk8tr Boy. The burger was a decent size, and with the fries and beer I left satisfied! Food : 5/5
Food is delicious - try the onion rings :)
Worse place to deal with in person for take out or on phone. avoid headaches avoid this overpriced operation especially Brantford
Good food.and conveniently located near our event....friendly staff...
Delicious as always. Greeted at the door, seated with a smile. Graciously served start to finish. Only thing missing is Justin. It just in any the same.
Amazing
Awesome food, great service
Love the burgers- so many choices!
Good food and loveable Skor hamburger was good. It is worth to go this restaurant again in the future
Best Burger in a long time, but the highlight was the exceptional service provided by Cynthia! My wife has a severe garlic allergy and Cynthia went the extra mile to ensure that all was safe and good. We ll be back because of the food and especially the personal service we received.
Every now and again you experience service that is above and beyond the norm. That is definitely the case for The Works in Brantford. You wouldn t expect this kind of service or attention from the average restaurant but these guys take their job seriously. And how often do you get looked after by the owner.
A staple of the Downtown core. The ambiance is amazing when they roll up the garage doors, and you can see across to the events and exciting things happening in Harmony Square. Staff are unbelievably friendly, and the food is always made fresh and with high-quality ingredients. Menu changes often.
My meal was definitely not as described in the menu. I was extremely disappointed in the portion size. Hard pass next time.
Great service
Had a wicked meal tonight but the best part was Tami our server. She s super sweet - give her a raise!
Delicious food. Excellent service. But way too Expensive. And Uncovered Lighting killed my eyes! My Two can dine experience done cheap 1 beer, 1 burger 1 half price lunch special. +tip = $80 I understand inflation ect.. Thoughts?
First I d like to say that the service is excellent. I ordered a burger medium rare to medium and it came out well done. If I m paying $28 for a burger I expect it to be cooked the way I d like it.
First time and it was great! If you love burgers this is the place. Hardest thing was deciding what to try. Parking can be challenging as its downtown but thats a separate issue.
Awesome food, Awesome service! Defiantly returning
I had a dinner date with my daughter and the food was so good! Our amazing server Cynthia made the experience even better!
Ordered from skip the dish. The server working noticed my order was in the window for 20 min plus but it was handed to the delivery guy before she could stop it. She then called me and told me the situation but had already got a new order in the works lol pun not intended. But then to my amazement she packed the order once is was remade hot and fresh and personally delivered the fresh order to my house. What great customer attention and made my birthday dinner that much more amazing. Thank you Cynthia
Peanut butter burger was so good, you really have to try this burger. You won t be let down. Thank you
Food was pretty good ,coffee was not good ,and the servers were friendly.not sure if Id eat there again every burger is 20$ and fries dont come with it .
I know this is an expensive burger place but the burgers are worth every penny! Their apps are delish as well. Vegetarian options: You can put a beyond beef patty into any burger. One of the reasons we eat here.
All sorts of great burgers and other food to
Elk burger was extremely dry... Expected more. Atmosphere was great for a downtown location.
Amazing food. Definitely should give it a try
Parking: RBC parking Food
Works always has the best fries. Service was great and pleasant for a girl taking care of the restaurant by herself. Burgers are ok. Food : 3/5
Great burger place in brantford, highly recommended. Great atmosphere, great food, friendly staff.
Second time going. No, it wasnt a fluke. Excellent food, excellent service.. some of the beat burgers I have had.. excellent fries. And Cesar salad was great. Tammy was our server today. Being downtown brantford, on Canada Day it wasnt at all busy. I will definitely make this a regular go to..
Love the food whether its take- out or in house. Top notch every time!! Food
Best burger in the city!
Loved it !so unique!
Great burgers! The Works is always good. Would be nice to see a wider variety of beers on tap.
Those wrecking balls are the one that caught my eye and they are so good
We had a family gathering here. Everyone enjoyed their food and drinks. Milkshakes and floats, too. Nice atmosphere, as fairly quiet, no shouting needed. Rocco gave us excellent service.
Great food. The staff is amazing. Perfect for the family.
My partner and I went yesterday for an early dinner. There was only one lady serving and two big groups went in previous to us. The owner sat us and began serving us. He was wonderfully kind, a great sense of humour, and it was honestly a lovely experience. The server eventually took over and was just as lovely. The Works is the only restaurant we attend these days where we never leave disappointed, we always enjoy the food and service. Thank you to the owner and the serving staff for a lovely visit!
I cant see enough positive about this restaurant, especially considering its a restaurant that is a locally run one here in branford. The atmosphere is great. The food is terrific and the service is great overall. No complaints. Maybe a little more pricey but worth every penny recommended. Highly very good experience
Great service, good burger a little to pricey for me to be a regular.
Amazing and fresh food
Loved everything we tried. The staff was very kind and the food was delicious. Looking forward to go back
Always a great meal....
The spicy kamikaze burger was very good. Very friendly server.
Good music, nice waitress, and delicious food. So many burgers I had a hard time deciding what I wanted. Ended up with the SK8TR burger and it was 10/10. Also loved that they have bottomless fries. Would love to go back try some different burgers.
We love this location! We order 1-2X a month and typically get it delivered. Food always comes hot, and delicious. Also great customer service. Last night we ordered our go-to Sexy Burgers and have yet to be disappointed. 10/10 every time. Thank you!
10/10 best sauces ever Highly recommended trying the chipotle, aioli, and sweet and tangy!! Unlimited fries and die cut chips are so bomb!!! Food : 5/5
Came in for dinner before a show and it was so slow not sure what was happening tonight but it took 40 plus minutes for two burgers to come out my moms was still cold on the inside we told the waitress and she was sorry but due to the time restriction we could not wait for it to be reheated. Other items like ketchup were never brought out despite us asking a few times. In the end no comp was provided for the cold forgotten burger my mom got it was a very unpleasant experience and we dont think its a place we will come by after this.
Awesome in always, always. This place has never ceased to amaze me. Even when the staff are new, the customer service is consistently excellent. The food is always good. It is one place where we always feel, we got our moneys worth in good food and drinks. It is also the only sit in restaurant where the experience is as great as the food. Thank you.
Very enjoyable experience.
Best burger and shake I ve ever had in my whole life
amazing place, I loved the food. And very kind waiters!
Pricey for a burger. Update: 4 years later decided to try again $85 for 2 bugers app and drinks. The food was great. Food : 5/5
Had a great time at The Works. Tammy our server was awesome. Friendly and attentive. Food was awesome. I would definitely recommend them. Vegetarian options: They definitely have a variety of options.
AWESOME food!
Great burgers, great atmosphere, great service
fast Eddies double burger tastes the sam at a cheaper price would rate higher but way to overpriced
synthia is a really really good server we like the food as well
One of my top two burger places to get a burger. Every time, everything is perfect. Hadnt been in a while due to the vid, so the wife and I decided it was time. We were attended by Rocco, who was very friendly and helpful. Wife had the Kamikaze, I had Strip Cheese, and both were done perfectly. My fries were amazing, wife had the Caesar, was good but could have used a touch more dressing. As always, a good time was had by all. Want a very tasty burger in downtown Brantford? Hit up The Works.
Food was good. Servers did a good job. Younger university student who did his best and service f Was great
Awesome burgers and fries!
Burger, fries and onion rings were very tasty, good selection of beers. Excellent service from start to finish, will be returning very soon.
Great burgers, great fries
Enjoyed dinner here recently and was very impressed. We were seated quickly and our waitress was pleasant and helpful when suggesting menu items. I had the Gettin Piggy With It with fries and the food was served hot and fresh. The fries has a delicious flavour and the burger was juicy and delicious. It offers a laid-back, welcoming environment with reasonably priced options with fantastic portions, Id highly recommend.
There burgers are great
Amazing customer service and bonus points because they could fit a party of 10! Delicious food. Wish I would have taken pictures.
Good Burgers and fries. We think something may have changed, perhaps portion or quality? We will still come back for another try. Service was courteous, quick and attentive.
Awesome. My first time there. I was impressed. Wide selection of Burgs.
The food is good and the service is slightly above average. The design your own burgers are a nice option. Be aware this is not for the faint of wallet as the prices are above average. Lots of little gitchy things like the light bulb salt and pepper shakers are cute.
Very good.. Great selection of burgs great prices for the quality... So happy to see a vegan option!!
Apart from a single bad experience I had dining in this place is great, the variety of burger combinations always leaves me with so many good options and I have yet to try one I didn t enjoy.
Onion rings were yummy, not heavy. Burgers were delicious along with the ceasar sides. Going to order again. Its better to do a pickup before 5 if you dont want to wait long
Best burguer and exceptional customer service
Best burger I ever had! Staff are amazing.
Excellent food. Couple of hiccups with service but not a problem and easily fixed :)
Love this place. The food is fantastic. The best milkshakes in town along with the burgs.
Had had a delicious, juicy burger with a glass of refreshing beer. Haven t had a good burger and beer in a while! I highly recommend the Creemore Premium Lager
This is one of my favourite places to eat from in Brantford, we order from Skip the dishes regularly. Today was our first time going in person. Our server was great and the food was fantastic as always. Really nice atmosphere inside. It was nice to finally go in person to have an appetizer and a few drinks with our amazing burger s. Highly recommend the cheese ball s and elk patties, elk goes with everything, seriously!
Great lunch menu. Except burger. Thank you Mr waiter..
Cynthia was a fantastic host. As usual the Impossible Burgers were excellent.
The burgers were fine, but Cynthia makes it five stars.
Cynthia was the greatest ever and made our stay so delightful!
Cynthia was a brilliant server - personable and attentive. Great meal overall
Stunning service from Cynthia. Her positive attitude really turned around my day.
Always great burgers and very nice staff.
Best burger chain, hands down! Tried the War Pigs burger. AMAZING!
The burgers were fresh and so delicious. The service was friendly and fast as usual. This is my favourite burger restaurant by far, worth the drive in from out of town .
The food was delicious and the service was really good. The restaurant interior could use some updating. The floor all the way to our table was quite sticky. Dietary restrictions: Had gluten free options
One of the best places to get gourmet burgers in Brantford, always friendly service.
Best burgers in town, craft beers on tap are on point
Love this place. Great burgers. Fries are so good too. Service is always top notch.
Best burgers hands down, my go to for a gourmet burger and always great service.
Great food. Excellent wait staff!
Raw burgers big bill never again
Always great service and food was awesome. I had the burger with banana and peanut butter very awesome. Thank you. We will be back as always
Never had a bad meal here! All of the burgers I have tried are delicious, and LOVE their poutine. Prices are fair for the good quality, and the service is wonderful!
2022.11.03 Friday Cynthia was spectacular. Her service was professional, her attitude was excellent, her timing was impeccable, her conversation was comical, interesting, engaging; but yet not captivating. She was jovial, and pleasant, promoting us to have feelings of comfort and camaraderie in our time together at The Works. The food was sensational, delicious, fresh and quick. The Beer had nice head from the tap, cold in the glass, and arrived quickly. Exactly what we want for a burger joint. [No overwhelming choices, pick from four.] Menu is straight forward, but not exactly without confusion. Ya figure it out after a glance or two. {You can do it.} Vegetarian options: The menu includes choices specifically labelled Vegetarian. Parking: Street parking available. Nothing specifically designated for the restaurant. First-come basis, serves multiple shops, and mixed commercial/residential.
Weve been to the Burlington location a few times and always loved it. It was our first time at this location (Brantford) and I must say we werent disappointed. The burgers are always fantastic and the best part about fries and onion rings is that theyre very crispy but not greasy at all. Definitely worth the little extra money for the quality you get.
Never disappoints! The burgers are always amazing, the sides are delicious and their garlic aoli is to die for! Our go to for date night!
It used to be such a unique dining experience with fresh high quality food. Lately it seems to have gone through some changes and the quality and atmosphere are different and not for the best. The fries were changed to what looked like McCain frozen fries. Painted over all the decor that made it unique to Brantford. I miss my once favourite place to eat.
Super overpriced for what you get. They charge almost $5 more for onion rings and I got 8 onion rings! Half of a thinly sliced pineapple slice for a $30 meal. Food is sloppily put together and looks gross. Go to a fast food restaurant and you ll get a better meal.
Was seated by the door. When ever anyone opened the door got blasted with cold air, not fun.
Perfection!
Fabulous service. Fun menu. Dine in is the best, take out can get soggy. 10/10 would eat again
Burger good.
Ordered for the first time this evening. Best burger Ive had in a very long time
Ive been to a few Works locations in the GTA since the chain first opened and by far this was the best experience I have had in a very long time. I was thinking of changing my mind from what I always get, but I have to judge a Works by how their Malibu Meltdown is. It was also the best Ive had in a very long time - thank you for not being stingy on the Beechhouse sauce! The people I was with had fries as their side and they looked absolutely perfect. I typically get the Caesar Salad but was only slightly disappointed that the croutons are no longer made in-house (I love the old croutons). But it was still delicious. I wanted to leave a review mostly to praise Justin, our absolutely amazing server. Not only was he knowledgeable, but he was very personable and friendly - to the point where I wish we could have stayed longer! THANK YOU JUSTIN! I just wish Brantford wasnt that far so I could go back :)
We have been going here for years. Always the same quality and always a new burger on the menu worth trying!
Best Burgers around. So many choices. Burgers and all sides are very good. Beer is ice cold. Service was great. Great job decorating for Halloween. The works Brantford is one of our favourite places.
Love the selection of burgers, go to place! 5/5
Fine burgers, milkshakes have a lot to wish for. I was charged almost 5 dollars for a miniature Kidz size milkshake after asking for a medium sized one. Honestly go to BR or else for your milkshake needs. On the bright side a smaller portion does mean I wont gain any weight. #mixedfeelings.
Amazing quality. The value for the lunch was spot on. Lots of fries to compliment the burger.
We had the lunch special and was impressed by the hamburgers. I am currently limited to what I can eat but they were able to do substitutions for me. Cant wait until Im able to have it again!
So. Many. Options! Fantastic burger to cap off a day of work. Wish they had these out west! Would eat again!
Great as usual. Great burgers.
Great place to stop in for lunch
Premium price for a burger and well worth it! Staff are great! Theres a burger for any mood or taste. This is burger art. YOU GOTTA EAT HERE at least once in your life. If you leave still hungry go see your doctor.
Delicious burger and spicy chips. The server was awesome. I would make this a regular place to eat except I live in another city. When I go back to Brantford I will eat here again.
A very BIG thank you to Matt & staff! Great food, wonderful staff and a very big supporter of their community! From BAJC, thank you so much for your kindness! We cant wait to come back
The best burger Ive ever had....no contest!!! Taste of Heaven was mouth watering and delicious, cooked to perfection! The ingredients were fresh and the maple bacon was mmmmmmm soooo good. It was NOT dripping with grease only oooey deliciousness of sauces and caramelized onions!! I cant wait to come back to Brantford and try all your burgers! Trust me folks, I eat a lot of burgers....you have to try this place!!
Absolutely amazing service hands down. The waitress was on her game. Didn t have a dry cup all night! Been so long since I ve been out due to well the world. Be safe and enjoy everyone
Finally got round to trying the place out. Ordered a Juicy Lucy burger. Ho these burgers are BIG. I added carmalused onions to it, it was so good. The gravy i got fir my fries has a slightly different flavour (I was told its actually vegan, gotta say its one of the better vegan gravy Ive had). Got a coupon for complimentary onion rings on next visit. I shall return for sure