Gino's Pizza Brantford in Brantford

63 Brant Ave, Brantford, ON N3T 3H2, Canada

★★★★☆
(747 reviews)
Categories: Pizza restaurant

About

Gino's Pizza offers taste at its best. Fresh tomato sauce · Real meat, fresh veggies · No trans fats or MSG · Dough made fresh daily.

Website
ginospizza-brantford.com
Address
63 Brant Ave, Brantford, ON N3T 3H2, Canada
Plus Code
4PRH+CQ Brantford, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
10:30 AM–2 AM
Tuesday
10:30 AM–2 AM
Wednesday
10:30 AM–2 AM
Thursday
10:30 AM–2 AM
Friday
10:30 AM–3 AM
Saturday
10:30 AM–3 AM
Sunday
10:30 AM–12 AM

Services

Service options
Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Offerings
Halal food Late-night food Vegetarian options
Dining options
Lunch Dinner
Amenities
Toilets
Atmosphere
Casual
Crowd
Family friendly LGBTQ+ friendly
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

3.9
★★★★☆
747 reviews

Most Mentioned

order (18) wings (18) dipping sauce (13) toppings (13) shawarma (10) smile (10) students (7) garlic bread (7) job (7) chipotle (6)
5 stars
468
4 stars
69
3 stars
27
2 stars
22
1 stars
161
★★★★★
December 9, 2024

Lovely food, very nice staff and environment. I got the garlic bread and it was extraordinary! Joy christian, narendra we’re serving me and they were very polite. Overall very satisfied.

★★
December 9, 2024

Meal price was good. $17 for a calzone and garlic bread. Looked decent when I got it home, garlic bread was delicious. I went to pull apart my calzone, and there was no cheese stringing between the pieces. I open it up and there’s maybe a tablespoon of cheese down the middle of it. I even asked the woman on the phone when I called “does it come with sauce and cheese already?” And she said yes. It’s just sad, this is a PIZZA place. You can short any other topping except the cheese. We notice. Super disappointed. First and I guess only time I will come here. Price was decent because the difference between here and anywhere else is the cost of the cheese 😔

October 27, 2024

They are just disgusting. They are just ignoring customers and don’t know how to run a business always unsatisfied by their services. They were open till 3 and I put order on uber at 2 they cancelled it. When I reached there they were 3 of them and when I tried to enter they told me it’s closed even it was 2:45. They should really close their store. It happened with me 4 time.

★★★★★
September 28, 2024

In fact, the pizza is a bit expensive, but the delivery arrived quickly, fresh and hot. The only problem is that I didn't get the spices for the pizza that I was waiting for so much .

August 5, 2024

Just recieved delivery order of 2 medium pizzas and 12 wings. The pizzas are too small to be a medium size, and the wings are gross and look as if the sauce was unproffesionally just thrown on top of them. All for a mindblowing $60. An absolute rip off! Don't wast you're money/time on this!

July 20, 2024

Found HAIR in the pizza. Worst pizza ever I have. I ordered sahi paneer pizza but it was so awful. It was one the worst sahi paneer pizza. I was disappointed to find a HAIR in my pizza. This raises concerns about the hygiene standards at this restaurant. I hope they take this feedback seriously and improve their quality control

March 12, 2024

I recently ordered a pizza from this place, and I was extremely disappointed with what I received. The pizza was severely lacking in toppings, making it one of the worst I've ever had. For a dish that's supposed to be hearty and flavorful, it was surprisingly bare and uninspiring. The scant amount of toppings distributed over the crust left me questioning whether it was a mistake or just the standard serving. This experience was a letdown. I expected much better quality and generosity with the ingredients. Unfortunately, I cannot recommend this place to anyone looking for a satisfying pizza meal.

December 23, 2023

I ordered 2 medium pizzas and 2 litre of Pepsi last night , I received undercooked doughy pizza that looked like it was missing more then half the cheese , not to mention it looked like it had been chewed up and spit back into the box, instead of the 2 litre regular Pepsi I got two small bottles of Diet Pepsi and a bottle of Brisk Ice tea. The pizza all went to the garbage couldn’t even salvage it, just looking at it grossed you out and the drinks no one in the home drinks any of those. Called in to tell me they were busy and if I wanted to come down and change the drinks. I don’t drive and I’m not paying extra for delivery, didn’t even offer to remake the pizzas . $30 dollars down the drain. Never again, customer service just gave excuses and sounds righteous and matter a fact with me, like it was my issue not theirs that the pizza was horribly made or in this case not made (uncooked). Never again, save yourself the hassle and just order somewhere with better customer service and that actually put some effort in cooking there food without trying to give you food poisoning .

★★★★
Local Guide
November 30, 2024

Vegetarian options: You can customize your veg pizza. Also, they will use a dedicated extra clean cutter to cut your veg pizza Food

★★★★★
Local Guide
November 21, 2024

Chicken shawarma pizza is literally the best. As long as its made properly. Other franchises dont compare to this particular one in Brantford

November 21, 2024

I ordered a pickup from Gino s Pizza at 2 a.m., with the store closing at 3 a.m., expecting a smooth experience. Unfortunately, the store canceled my order without any notice. I was left waiting with no update, which was incredibly frustrating and unprofessional. If they were unable to fulfill my order, a simple notification or explanation would have been appreciated. Disappointed in the lack of communication and reliability, especially during late hours when other options are limited. DO NOT GO THIS LOCATION WORTHLESS PATHETIC

November 21, 2024

First of all here I didn t want to give 1 star because.This business consistently disappoints with its lack of customer service and disregard for operating hours. Despite being open until 3 a.m., they canceled my Uber order at 230a.m. As well as first time before i went and store closed before half hour of timing they shown that time i had querrel with them and they take my order after five minutes when i reched there before 15 minutes closing time and today when I arrived at 2:45, they refused to let me in, claiming they were closed while three staff members were still inside. This isn t the first time it s happened; it s the fourth. It s clear they don t know how to run a business or value their customers. They should seriously consider shutting down if this is the level of service they re committed to providing.I will contact hire authority about this thing not happening with other customers.

★★★★★
November 21, 2024

The staff was friendly and attentive. Highly recommended

★★★★★
November 21, 2024

I had a great time The pizza was fantastic and fresh and the crust was just right.

★★★★★
November 21, 2024

Loved the tandoori chicken pizza

★★★★★
November 21, 2024

Very good customer service offered by simer. Recommend - Paneer Pizza Food

★★★★★
November 21, 2024

I havr visited ginos pizzza today.. as i had some complicated customizations i thought they are gonna be irritated.. but those who served me today was awsome... if i am not wrong their names were neha and simar... they welcomed me with a lovely smile and patiently listens to my needs and made delicious pizza for us... we are so happy....

★★★★★
November 21, 2024

The pizza was fantastic, and the customer service provided by the two girls working there was exceptional. I m Truly a great experience!

October 21, 2024

They don t know how to treat customers as well they closes at 1:30 instead of 2:00. I want to place an order at 1:30 and they didn t take it. I am so upset. Hope that gino s pizza should teach their workers well.

★★★★★
October 21, 2024

2nd time here. My wife makes good pizza haha. I wish she was lol. Absolutely beautiful and professional! Always go there! Very good pizza!

★★★★★
Local Guide
October 21, 2024

Good service Fast service, everything is always hot.

★★★★★
October 21, 2024

Fast and tasty pizza!! Great little spot to munch out!

September 21, 2024

My family and I get pizza from there often.And my boys to go to school across the street.To go in at lunch and get pizza all the time. We have been giving them our business for years now, Even after some mistakes theyve made and still owing me $15 for being over charged, tonight my husband took $5 in change to get a slice of pizza.And they embarrassed him by saying omg it was too hard to count change, made him feel 2 feet tall . Money is money and you should be used to canadian currency! Dirty joint, rude people. Use the change to clean the place and wash ur windows and doors, or is that why u now have little flyers posted over the filth!

Local Guide
September 21, 2024

Worst pizza ever had in a while. Ofcourse should have read the reviews. Ordered 2 medium pizza bogo offer through Uber. So Ginos have some policy where there 1 toping (mostly meat) is considered as 2. But on Uber it is required select 3 topics. So these guys didnt put any single chicken on my orders. Neither called us to explain this thing. Ofcourse we would have understand their policy but atleast inform. When I called the girl was like umm sorry I dont know we cant do anything I told her atleast inform this thing to us instead of assuming on your own and send whatever you want to. Also the whole outer part was burnt as if it was made in super hurry. If you wanna make food online just to get rid of the order then dont. The girl literally said if you have issues complaint to Uber they will refund you. Why should I complaint on uber? Their delivery was fine. It was you who made the wrong order. Also she was like if you want another pizza, you come here Ill make you another. Lady, if I could come there why would I order online? Worst service and the pizza I ever had. Only good thing was 7up as they didnt make it.

★★★
September 21, 2024

This is a new review related to my last one. This place has gotten better I ordered on phone this time I ordered 2 large peperoni pizzas one with chicken and it was pretty good, ingredients were cooked pizza was a bit doughy good amount of ingredients. Moving on to the atmosphere, not as many bugs as last time and staff were alot more kind . Now service for 2 large pizzas they told me 30 mins it was ready in 25! The service was definitely better this time around. Restaurant not as bad would recommend for a late night snack. ( I recommend the hot sauce chicken peperoni pizza)

★★★
Local Guide
September 21, 2024

Inconsistent quality . One time very good , this time cold / burnt pizza . Not good

September 21, 2024

I wanted to order garlic bread she said was out of it? What seriously? I then asked if I could order garlic bread sticks but could they put some cheese on them. She said no. Really? No? Why not? The salad I feel was seriously too small for 7 bucks! The wedges were not even done to my satisfaction some like soggy done crispy. Mine were soggy. The bites I got did not have enough flavor what so ever tasted like toast really did NOT taste Any Parmesan what so ever let alone seen it one the paper or parmesan bite! They were burnt and dry and had no dipping sauce! When I asked for some she said didnt come with sauce if I wanted sauce I should have ordered it before hand! The service was argumentative and she wouldnt do a thing for her customer to make the customer happy. Customers on store were like wow and 1 person even walked out instead of ordering. I will not go there again. Staff there so not know how to make customers happy let alone cook. They should sell the business and go open a corner store or something. Not all staff there r like this but this is twice ive dealt with the person and now they just lost a customer and her family wont go back again. Plus costed me 40 bucks for 3 little thongs didnt even order a pizza

September 21, 2024

I ordered a large pizza which was not even cooked properly with minimal toppings. When I called the employee regarding this, he was so so rude and not even listened properly. Pathetic customer service. Got highly disappointed from them

★★★★★
September 21, 2024

The pizzas were amazing, and the customer service was excellent!

★★★★★
September 21, 2024

Best Pizza in town Cost effective, delicious taste and excellent quality of food

★★★★★
September 21, 2024

Best pizza place in town!!!

★★★★★
September 21, 2024

Amazing service and delicious pizza

★★★★
Local Guide
September 21, 2024

Great Delicious food.. Service excellent. Keep it up... Food : 5/5

August 21, 2024

Yesterday, I ordered medium tandoori paneer pizza for takeout. At truck stop, when I start eating, there is bad smell came from paneer. Then I call store and informed about it. They said we are closing in few minutes, we cant make new pizza but we give you 50% refund. Next day, when I go to store, they said we donot have refund policy. Donot go there, they are using expire toppings.

★★★★★
August 21, 2024

Neha and Simar were amazing.

★★★★★
August 21, 2024

Neha and Simar were so nice tonight and made us feel so welcome ! Also the hugs that used to be all over the enterance are now gone

★★★★
August 21, 2024

Really great Pizza! Very nice service from Neha and Simaa.

★★
August 21, 2024

Simar and neha gave great customer service as they were both very sweet and welcoming. However the pizza I ate was not that good, the paneer had a weird taste and smell, made my pizza taste a little weird and overall taste of pizza was not nice, more like it had no taste.

★★★★★
August 21, 2024

Simer and Neha showed excellent customer service and care.

★★★★
Local Guide
August 21, 2024

Very good pizza. Good wings

August 21, 2024

Refused to sell a slice of pizza to me said I had to get a small box of pizza lost a customer

Local Guide
August 21, 2024

Received order now terrible ordered 2 medium pizza and wings received 2 small pizzas and disgusting wings soggy for $63. Never ever order from them.

★★★★★
August 21, 2024

The best pizza I ate in brantford so far Friendly staff, Good food Everything is 10/10 Food

August 21, 2024

This place is not good for customers, i went there with coupon they said its not applicable and they said they dont have the pizza too.The people who working there they dont have manners to service the customers.

★★★★★
Local Guide
August 21, 2024

Was just a lovely experience,keep the good work

★★★★★
August 21, 2024

Great Service

August 21, 2024

This place is truly horrible. I place order through skip. Although order was very fast, I paid the price on quality. Be better off buying frozen pizza at a grocery store. Pizza was equivalent to stale cardboard

★★★★★
August 21, 2024

Broke my car in the parking lot but the pizza and people made it worth it! Thank you Paul & team for being so welcoming, having quick service and making such a delicious dish! Pizza done right at Ginos!

Local Guide
August 21, 2024

The Indians here dont understand English very well, ordered a pepperoni slice and discovered when I got home they gave me a pineapple slice. Also place look unsanitary, food isnt that great either.

★★★★★
Local Guide
July 21, 2024

Best pizza and wings I had in brantford. Lakshay was very polite who helped me to select pizzas, informing about offers. Must visit

★★★★★
July 21, 2024

Simran and neha service is awesome and the food is always great my favourite pizza and friendly service

★★★★★
July 21, 2024

Simran and Neha did a well job being a staff. Overall very good experience.

★★★★★
July 21, 2024

Simran and neha did their best at late night order .. amazing customer service and great gesture Ty .. will visit again.

★★★★
July 21, 2024

I have been enjoying Ginos pizza for a few years and have never been disappointed. Telephone and in store staff ate the most pleasant people I deal with since covid . Keep up the good work everyone. See ya next time

Local Guide
July 21, 2024

Time waste and money waste here. I ordered 2 extra large. Veggie pizza. I didnt like. Eating like so hard. And not good cooking. Please think and order. These chida Chab nee hunda.

July 21, 2024

The only decent thing to get from there are the big deal slices. 5.50 for 2 slices, pop and dip. I got a medium 3 topping walk in special last night, with 2 pops and 2 dips, came to $20, the pizza wasnt even fully cooked. Very little crust. Mostly dough and toppings. No wonder why my pizza felt kind of heavy. Caught between wether to go back or not after this disappointment. Such a waste. (Update) Took a star away due to calling them multiple times and going in person, asking for the manager. Doesnt seem like they notify the owner about anything, or the owner themselves, just doesnt care, and still nothing years later lmao the staff clearly doesnt care about business, making some people stand there until they are done chatting with eachother. It really is a shame, it used to be my go to spot, for pizza. 5 stars are definitely staged, written by friends/family/staff themselves or are paid for. They also seem to all know the employees by name on-top of it when there are no name tags visible.

July 21, 2024

Ordered pizza here last night as it was one of the only places open and we were close by. Turns out we should ve read some reviews first because the food wasn t even edible and the service was poor (they locked the door, and when we knocked and were let in, our order was sitting there ready and the guy said he forgot..). We ordered a pepperoni and mushroom pizza, bruschetta and garlic bread to keep it somewhat simple as it was half hour til closing time, and he accepted the order quickly so we thought that was a good sign. For the record, we were neither desperate nor drunk, we were just hungry and pizza sounded better than Burger King at 2am. However, I don t think even a desperate drunk would ve eaten the food we were served. The pizza crust was hard, chewy and had a weird flavor and the cheese was thick and cold. The garlic bread and bruschetta both had a sprinkle of cheese on them: the only 2 reasons we could tell them apart were that there were about 10 pieces of chopped tomato sprinkled on the bruschetta and the garlic bread looked toasted while the bruschetta did not either way, not edible. The whole situation was extremely disappointing. Honestly it looked like the food was taken out of a freezer and barely reheated enough to be consumed. If we d have looked at it before we got home, we would ve given it to the hungry dog sitting outside the shop. Poor thing looked hungry and he wouldn t have known how bad the food was, he d of just been happy to get a treat for once. Long story short - For a business that chooses to stay open late, they put absolutely no effort into their food. If last night represents what the food looks like during the day as well, I m not sure how they re still in business.

★★★
Local Guide
July 21, 2024

We stop in when we need a quick lunch that we eat while travelling to niagara. Its great when you need food on the go. The pizza is pretty good, the service is friendly and we enjoy the convenience of ready to go slices.

July 21, 2024

take forever to deliver, and food arrives cold.

★★★★★
July 21, 2024

I have had pizzas from all over Canada but this destination of Gino s has to be the best! The pizzas are greatly sprinkled with cheese and they always have a crispy crust. The service is also awesome as the employees are super friendly and often keep me up with deals. Would recommend this place if you are looking for a convenient and affordable place to eat!

★★★★★
Local Guide
July 21, 2024

Neha and Simar were very nice and made a great pizza!

June 21, 2024

Was going to order a couple of slices of pizza and pay using a debit card. Debit machine now only has a option to tip. Not going to return to this restaurant. If I am taking my order to go there shouldnt be a option to leave a tip

★★★
June 21, 2024

Not completely the places fault but the amount of bugs inside was insane, the counter was completely covered in dead insects

★★★★★
June 21, 2024

Great customer service. Especially by Simran and Neha.

★★★★
Local Guide
June 21, 2024

It was a pretty big slice of pizza! Love to see a Chicken tika pizza.

★★★★★
June 21, 2024

Very good service, very nice pizza highly recommended

June 21, 2024

My boyfriend ordered pizza for dinner the whole order was wrong got only one bottle of pop after ordering for two, the pizza was missing the few toppings and on top of it the sauce for the pizza was fully different. Ruined my dinner very disappointed. Might be a one time thing but still disappointing.

June 21, 2024

Stinks and the guy didn t wear gloves who doesn t wear gloves ?

★★★★★
June 21, 2024

I go here after for lunch as I work close by. Under $7 for a very large slice and a bottle of pop. Very friendly staff

★★★★★
June 21, 2024

Vegetarian options: Nice Dietary restrictions: Nice Parking: Nice people Kid-friendliness: Nice people Wheelchair accessibility: Nice e

★★★★★
June 21, 2024

The overall experience was culinarilnglly invigorating. Simran and Lakshay were very approachable and has a phenomenal sense of employee to patron communication. Storefront was kept up real nice as well. P.V 24

★★★★★
June 21, 2024

Pizzas were delicious,exceptional service by neha and simran at 1.30am.

★★★★★
May 21, 2024

Best pizza in the town

★★★★★
May 21, 2024

Ammy Neha was amazing. She always makes my experience great. This is my regular spot 24/7. Just love this so friendly people. Food : 5/5 |

★★★★★
May 21, 2024

Came here today. I love the cashier shes so sweet and nice. And Ginos pizza is my favorite anytime I come to Brantford. They have good slices!

★★
May 21, 2024

So I ordered thick crust pizza and this is what I got.

May 21, 2024

Absolutely horrible service

May 21, 2024

Sub-par pizza with trash customer service. Dont waste your time or money and if you do definitely dont use Uber eats. Uber wont let you cancel the order and Ginos wont edit / correct it once its submitted. Do yourself a favor and hit lucianis, if you want good pizza and service, never should gave this place a chance.

May 21, 2024

Charged me more money for a slice of pizza when I should ve only payed 5

May 21, 2024

Worst pizza I had never had

Local Guide
May 21, 2024

Disappointed : Sour Cheese Ruins Pizza I recently ordered a pizza from Gino s pizza, and unfortunately, it was a disappointing experience. While I usually enjoy their pizzas, this particular one left much to be desired. The first bite immediately struck me with an overwhelming sour taste, which was quite unusual for a pizza. Upon further examination, it became evident that the culprit was the cheese. It seemed to have gone bad, imparting an unpleasant sourness to the entire pizza. Despite the promising combination of toppings and a well-baked crust, the overpowering sour flavor overshadowed any other elements of the dish. It was difficult to enjoy the meal with such a strong and off-putting taste lingering with each bite. In conclusion, while I have had positive experiences in the past, this instance of a sour cheese ruining the pizza was highly disappointing. I hope they take steps to ensure the quality of their ingredients in the future to prevent such occurrences.

Local Guide
May 21, 2024

Probably the worst pizza Ive had in Brantford. Uncooked base and bad chicken

May 21, 2024

Worst experience ever for pizza in my whole life super disappointing!

April 21, 2024

I ordered a pizza for the first time on weekend from this location and I am not happy with it as it was very greasy and had less toppings for the price I paid. Dough was undercooked and chewy. Would not recommend this place.

Local Guide
April 21, 2024

I bought Chicken Shawarma Poutine in a Buy one get one free offer, from Uber eats on 2024, March 27, 7.30pm. They basically split the quantity of one into two boxes, that too, without enough chicken!

April 21, 2024

Horrible service. I ordered a pizza 2 hours ago. I called to follow up with my order . The manager picked up hissed and hung up the call. Rude staff and very horrible service !!!

April 21, 2024

I order veg desi poutine from here. The fries were not looking like fries not any panner chilli coriander nothing in it. Total waste of money

April 21, 2024

Extremely poor customer service. Cannot understand or complete simple requests. Toppings are upsettingly few. Not kind service. Not tasty. Will not go again. The coupons/price werent even worth it.

★★★★★
Local Guide
April 21, 2024

Nice staff

April 21, 2024

Worse pizza ever really greesy didn t get double cheese got a rough time trying to order then when I picked it up tried explaining things to them about what happened trying to order online they were rude and gave us a hard time to top everything off my cats wouldn t even eat it a frozen pizzz would of been better

Local Guide
April 21, 2024

Food was cold they sent hot sauce for panzzo last told me it was cuz my order was late when they had well over 2 hours before closing

April 21, 2024

Wish I could give 0 stars. Placed order online says approximately 45 minutes. 1 hour and 50 minutes later, still nothing delivered so I call the number to find out whats going on. Get hung up on after a 5 minute hold, to call back and get someone that says The store is not answering the phone. I double checked to make sure it was open and yes it is. Worse experience from a ginos in my life. Avoid this store it is an absolute joke.

★★
March 21, 2024

I was looking for a quick dinner idea, and a pizza sounded ideal. I went online to check for specials and after finding what looked like the one, I clicked on the icon to order, but nothing happened. I tried a number of other ideas and found I was getting nowhere. The last resort was to call the order in, so I asked what the order came to. So I was told it was about $28, which seemed high, so I went back online and found they were charging $3 more to call in the order. Great scam by offering a deal, then making it impossible to order online so you end up paying full price anyway. I called back and was told it would be $28, and when I said I calculated it to be about $25. Thats when he told me thats if I ordered online, I was told it would still be $28, and I cancelled the order. A short arguement occurred because he had already put the pizza in the oven. Too bad I said, I hope you enjoy it. Well I was told he would send it at about $25. LOL, but when the driver came he asked for $28, and we told him thats not the agreed price. Bottom line is we won this time, but how many times have we been overcharged because we havent followed a pizza joints instructions to a t. I may be getting old but Im still a math wiz, so I am starting to check everything.

★★★★★
February 21, 2024

Best pizza in town

★★★★★
February 21, 2024

Best customer service, the ladies always greet me with a positive attitude and a smile on their faces! Pizza is delicious, and portions are very generous! Food

★★★★
Local Guide
February 21, 2024

Place for a quick bite, good deals/promos on. Veggie and Gluten-Free options available I enjoy their Chicken Bacon Alfredo Pizza, next best is the Shawarma pizza. Disclaimer: My personal preference even though the Alfredo sauce makes the pizza a bit saltier in my opinion.

★★★★★
Local Guide
February 21, 2024

Love the Paneer Pizza here Vegetarian options: Good to have variety in veg pizzas Food : 5/5 Recommended dishes

★★★★
February 21, 2024

Ordered chicken swarma pizza in Indian style with chilli flakes and cilantro and asked if they could add swarma sauce at top as it ehances the flavour and they did . I did not see cilantro but may be they ran out of it . The pizza was fresh , hot and top notch. Thanks for adding that swarma sauce at top . Made my night with delicious dinner .

★★★★
February 21, 2024

I order first time from Ginos pizza I order non veg one tandoori one xlarge pizza I really like it .it is so yummy

★★★★★
Local Guide
February 21, 2024

Great pizza, you can never ever go wrong

February 21, 2024

Ordered veggie pizza and got some kind of non-veg topping on it.

Local Guide
January 21, 2024

Won t ever go back here again changed my five star rating to a one star my wife and I ordered a party tray and ended up with a larger pizza and conveniently the teller could not provide me with a receipt and then ask me to see my bank account when I complained that this was the wrong Pizza. They told me that this is what my wife ordered and that it s her fault and then spoke about me in Hindi. Didn t offer me to make me a new pizza and fix the problem zero star service. This happened on Saturday, December 23 at approximately 5 o clock. I hope that the owner will investigate these issues if they want their business to survive.

★★★★★
Local Guide
January 21, 2024

Excellent!!

★★
Local Guide
January 21, 2024

Honestly, I would never recommend their pizza. I usually order chicken pizza from this store, chicken is never fresh, its always too hard as if they are using old frozen meat. I always get stomach ache after eating their pizzas. It has happened to me thrice in a row. Try exploring other good options for pizza. This would be a least recommended place.

★★★★★
December 21, 2023

Always satisfied

December 21, 2023

This is the third time I have experienced this from the employees of this particular store first two times i just ignored it as i can understand that they were in rush or may be they were busy somehow but this time they just got into my nerves. I went there to pick up my order that i ordered directed by doordash and when I went there and told my name, they were not ready with the receipt and they seem confused. If you guys are confused, don t try to make a scene, I have paid full amount and not taking any free food so just stop acting like I owe you anything. I would highly appreciate if the owner could give some advice how to give a good customer service and how to talk to people rather than arguing with them and yelling at them. Thanks.

December 21, 2023

I hate this place. I order butter chicken base sauce but in my pizza its bbq sauce. When I call on body pick my phone. So its my worst experience with this store. Please check your order before pickup they never help you If your pizza is wrong. So please think before order from this place

★★★★★
Local Guide
December 21, 2023

***Must try*** onion- jalapeño pizza Indian style, add chilli flakes, oregano and garlic on top.

★★★★★
December 21, 2023

very sweet workers and fast service! Would definitely recommend, amazing customer service!

★★
December 21, 2023

Too doughy. Not much flavor. Cold. Looked like a very filthy environment. Very run down. Would not recommend.

December 21, 2023

all prices are not the same as on website when i mentioned this they said the website says subject to change..no where on the site does it say this i ordered 4 items every item was average 2 dollars more food was good but dishonesty left a bad taste in my mouth

Local Guide
December 21, 2023

The last few times we ordered Calzones. They have been undercooked. We did not order ours extra rare, but thats the way Ginos makes them now... Cold in the middle

Local Guide
December 21, 2023

HOW TO LOSE RETURNING CUSTOMERS Maybe have your drivers. Keep couple packs of dipping sauce of each you asked if I wanted dipping sauce I said yes 2 of them and u show up with none Strike 2 Cold pizza and the other person that walked out said the same thing didnt even heat up the slices

★★★★★
December 21, 2023

Best pizza in town. Great customer service. They customized my pizza and it was delicious!! Love this place.

★★★★★
December 21, 2023

This is the best pizza store in town. Great food, great customer service, very neat and clean. Will be coming back.

★★★★★
December 21, 2023

New management is far better than previous one. Lovely people amazing staff so friendly. Always serving with a smile. Fire pizzas. Parking: Easy parking.

★★★★★
December 21, 2023

Great Place for Pizza. You can feel the original taste here. Great Staff. Super Nice & Friendly. Fully worth and satisfied visit

★★★★★
December 21, 2023

I would like to thank them for making mends on the not so good pizza they gave me a week ago.They delivered me a free medium which is absolutely Devine would go back in a heart beat.Thk u.

★★
Local Guide
December 21, 2023

Ive always liked Ginos Pizza. I order it a lot through Uber Eats. This location on Brant Street though...they really need some consistency with their food. Its different EVERY SINGLE TIME I order it. Its dripping in pizza sauce, theres an inch on cheese on it, the garlic bread is always different...different cheese etc. Its suppose to be same all the time and its not. It really effects the taste. If its dripping in sauce it doesnt taste good. This has been going on for as long as Ive been ordering from this location....2 years +. They need some quality control for sure.

★★★★★
Local Guide
December 21, 2023

great staff and food

December 21, 2023

The pizza did not taste good . I had a offer of buy one get one free and was not worth it . I can barely taste any sauce on the pizza and the cheese does not seem fresh .

★★★★★
Local Guide
December 21, 2023

The female who took our order was polite and helpful. Our pizza was prepared exactly the way we requested. We received it on time and it was perfectly hot when we brought it home. I am a dominos pizza fan, but Ginos pizza is more authentic in flavour and taste and the toppings taste better and their sizes are bigger than Dominos Parking: There is 18 parking spots shared by the stores in that building.

★★★★★
December 21, 2023

Always yummy

December 21, 2023

Great pizza , terrible customer service

December 21, 2023

Very bad and poor quality pizza

★★★★
Local Guide
December 21, 2023

Awesome Pizza... Great staff, but this place is 100°C in the WINTER! So get there & get a Fresh slice! Cause they DRY OUT FAST! Parking: ABSOLUTELY NO STREET PARKING & The lights are one way, so be careful which driveway your pulling into, & that your making a Legal action

December 21, 2023

disgusting service even they dont know how to talk with customers very bad pizza that affects my sister health.

★★★★★
December 21, 2023

Good service. The pizza was really good and the walk in special is a decent deal @ $12 for a large pepperoni with a dipping sauce.

★★★★★
Local Guide
December 21, 2023

I can t speak for everyone s experience but this is one of the most consistent locations I ve found for pizza. I think this particular store offers great quality and they take what they do seriously. (Quick thanks to each staff member I ve dealt with to-date). I m sitting here enjoying their pizza so much I had to leave a review in the middle of my lunch. My order is very specific - think 4-5 modifications or details per pizza. And yet, this location gets it right every time. So good. Highly recommend to everyone. Give it a go. #best_tandooripizza

★★★★★
December 21, 2023

Pizza yummy, good air conditioning

★★★★★
December 21, 2023

Good pizza

★★★★★
December 21, 2023

Best Indian style pizza both veg and non veg

December 21, 2023

Very bad customer service I called her regarding the toppings of pizza she didn t knew anything and she hung up the phone and never received again Never ordering again

★★★★★
December 21, 2023

I love their pizzas

★★★★★
December 21, 2023

I love their pizzas

★★★★
December 21, 2023

One of the best pizzas in town , the most delicious and cheesy Vegetarian options: Best and fresh Food : 4/5 |

★★★★★
December 21, 2023

best pizza i ever had made by aman and five stars to the service.

★★★★★
Local Guide
December 21, 2023

The place is very awesome the taste speaks itself and the helpfully nature of the representatives especially One of the crew member Aman she was very good and helped us very much in selecting what to order overall the best experience with the Gino s and the crew Member Aman Vegetarian options: If u r a pure vegan then u can ask the crew about only vegan options

December 21, 2023

The pizza that was delivered tasted real bad and wasn t hot. The crust was so hard that, it gave me a cheek ache while chewing. Also, the pizza box was drenched with oil.

Local Guide
December 21, 2023

Worst panzarotti I ve ever had but its my own fault for ordering italian sausage (pork)

December 21, 2023

Wish I could give zero. Just look at the picture and it tells the whole reason for the dissatisfaction. They considered Chicken as double topping. However would anyone consider this a good thing. Its a hard earned money for us as well. Dont cheat your customers. I would not recommend this store to anyone.

★★★★★
December 21, 2023

BBQ chicken pizza is a must try !!!!

★★★★★
December 21, 2023

BBQ are very good

★★★★★
Local Guide
December 21, 2023

Good Food

★★★★★
December 21, 2023

Great pizza

★★★★★
Local Guide
December 21, 2023

Best Pizza I had till now Vegetarian options: Mushroom Pizza Food : 5/5 |

★★★★★
December 21, 2023

Friendly, fast & good prices.

Local Guide
December 21, 2023

It is extremely unprofessional and VERY unacceptable to close 15 MINUTES before closing time, and refuse to take an order why are you open till 2am? You are opened till means YOU TAKE orders till and sell food otherwise if you want to close shop at 1:30 don t put open till 2 because you are NOT opened till 2 you are opened till 1:30 when you refuse to take a order at 1:43. Never eating here again or ordering food from here again, I went to pizza pizza and they took my order at 1:55am without any issues, they close at 2 so they take orders till 2, learn the business before you try to run one.

December 21, 2023

If I could give this place zero stars I definitely would. I decided to order a pizza for delivery and when I called and placed my order at 9:14 the lady told me 40-45 mins, I then called back at 10pm and the lady said that once the driver comes back then she will send my order, not to mention I couldn t understand her unfortunately. I politely asked to speak to someone else because I didn t understand why I would be waiting longer for 1large pizza. Then this rude man came on the phone and told me the driver was coming, I then asked if the pizza would be free since it was over 45 mins. He told me no and when I asked for his name and the store number he told me his name but said he couldn t tell me the stores number. After asking for the stores number multiple times he said he would call me back and hung up the phone. When I called back he didn t answer the phone I had to call from another phone and he answered. He then began to argue with me and all I was asking was for the stores number, once he finally gave me the number I hung up the phone and waited for my order which came at 10:15. I got my pizza cold and basically half way out the box. I will definitely be calling head office but I will NEVER ORDER FROM THIS LOCATION AGAIN.

★★★★★
December 21, 2023

i love it so much i love their pizza it s so goooddddddd

★★★★★
December 21, 2023

Great pizza

★★★★★
December 21, 2023

We came at 2 o clock and harsh suggested a very tasty thin crust pizza

★★★★★
Local Guide
December 21, 2023

It was friendly and hygienic atmosphere.staff members were super polite Vegetarian options: Tandoori panner, red onion Food : 5/5 |

★★★★★
December 21, 2023

Vegetarian options: Tandoori panner green paper Food

★★★★★
December 21, 2023

It was fun experience loved the atmosphere and staff was polite Vegetarian options: Panner , red onion , mashrooms Food : 5/5 |

★★★★★
December 21, 2023

Pizza is amazing! Employees are awesome

★★★★★
Local Guide
December 21, 2023

Good place to buy yourself a slice of pizza when ur hungry or ordering pizza n wings for ur family for dinner or party

★★★★★
December 21, 2023

Amazing and mouth watering food Vegetarian options: Yum Food : 5/5 |

Local Guide
December 21, 2023

50 min wait for 1 pizza . Bad experience with this store.

★★★★★
December 21, 2023

Good service and good food for cheaper price

★★★★★
December 21, 2023

Good vibe Vegetarian options: Good Food : 5/5 |

★★★★
December 21, 2023

Good pizza and friendly staff

★★★★★
Local Guide
December 21, 2023

I like Shawarma pizza from this place please give a try..!!

★★★★
December 21, 2023

Ek number

★★★★★
December 21, 2023

So good

★★★★★
December 21, 2023

so good

★★★★★
December 21, 2023

Good Staff

★★★★★
December 21, 2023

Great service and quick service

December 21, 2023

I went there for food pickup and there is one bald guy i dont know who he is and i think he dont know about word like excuse me, thanku he dont know how to tell anything to others, he should know how to speak instead of doing gestures in attitude

★★★★★
Local Guide
December 21, 2023

$5 taxes in for any good sized slice. They heat up good and hit the spot

★★★
December 21, 2023

Decent pizza Decent prices

Local Guide
December 21, 2023

These guys forgot how to make pizza because their store is busy. I customize my pizza and they forget to add souce While I call they give the reason that they were busy. very bad service

December 21, 2022

I usually like this place, despite the extremely unhygienic practices. I especially liked their poutine, but this time the treatment myself and my partner received was horrible, and so was the food. It was cold, tasted bad, and just entirely ruined my appetite. We were the first people in the building but the last to receive our single item order, even after another individual, who arrived after us, received several pizzas. We waited close to 20 minutes in the extremely unclean, hot, cramped, seating-less space for our single poutine. One would think they would fill orders as they come in; but being the only white people in the building and receiving our order last, despite ordering first, and receiving the food in the horrible state it was in, I now believe that this place is very racially biased; and I really dont like having to say that. I witnessed the individuals handling the food directly with un-gloved hands, (while also handling a cellphone the whole time), unclean and clearly very old tools (which were dropped on the very unclean floor), and there were insects everywhere; including all over their display pizzas. Ive had poor experiences with this establishment before, receiving undercooked pizza crust and rude treatment from the staff but today is definitely the last time I will be visiting. The food this time around was so inedible that I consider it a total waste of my money and wait time. I absolutely do NOT recommend purchasing any food from here, if you care about your health. With the state the inside of the building is in I have no idea how they are permitted to be serving food. Its actually gross.

December 21, 2022

ripped off. Was charged $90 for two squares after ordering over the phone while reading off online and ordering the $28 squares. After calling to find out what happened and why it was so much we were hung up on. And when i called back I was told I wasn t hung up on and in fact this is what I ordered. When it wasn t. Don t order from there unless you want to be ripped right off

December 21, 2022

Terrible pizza, and worst customer service ever. Filthy store that was just shut down by the public health inspector on August 22 2022. What a s@$t hole!!

★★★★★
Local Guide
December 21, 2022

Good Pizza

★★★★
Local Guide
December 21, 2022

Yay used to have a bad review for the one on brant ave but new management has taken over and now you can expect great pizza always at the same price the new management place is great again now

December 21, 2022

HAIR IN PIZZA. AVOID AT ALL COSTS. DISGUSTING INTERIOR FULL OF FLIES

★★★★
Local Guide
December 21, 2022

Great Pizza

★★★★★
December 21, 2022

I tried Gino s samosa poutine today! One of the best item from Gino s menu..

★★
December 21, 2022

Used to be good now its very hit and miss. Like sometimes the dough is bordering on undercooked and really chewey. Also theres been a few times where the slice isnt hot out of the oven. Its barley lukewarm, Pizza is best when its hot doubt I will be going back Kid-friendliness: Which kids dont like pizza?

Local Guide
December 21, 2022

Ordered a large veggie pizza and it made me sick. Never ordering again from here

December 21, 2022

I had order two veggie pizza last night . The pizza was over cooked and when we try to check the taste it was not even good because they don t spread pizza sauce proper on dough and the slices was dry . I had also call twice in store to talk with manager and I didn t get any reply from their employe .

Local Guide
December 21, 2022

Pizza was too dry, get pizza for big box pizza instead