117 King George Rd, Brantford, ON N3R 5K7, Canada
Wanted to love the pizza because it came so highly recommended. Ordered the take out pepperoni special. It was okay. The sauce is unique as is quite sweet; very different from what we’re used to, and I think that’s why so many people love it. Service was excellent. Takeout deal is great so worth trying it for yourself to determine if you’re sweet on their sweet sauce!
Pizza was good, wings were good, but upcharge on the large pizza 2lbs wings deal for ordering 2 different flavours. Also, the pound of wings ( prior to cooking…I get it ) weighed in as just under 11 ounces in the box . Not too sure about the value here
Classic Brantford spot, always very happy with the quality and the brick oven sauce is quite unique, it's much sweater then a standard tomato sauce. The wings were an incredible value and they were massive almost restaurant/pub quality, 3 pounds for 28 bucks is crazy good! Run don't walk.
This is one of the best pizza places ever, the brick oven sauce is so special! My best friend and I have been ordering the walk in special - a medium cheese and pep pizza w brick oven sauce for breakfast when we’re hung over for years haha. It’s so good even on a weaker stomach. The wings are SO good, and such a good price! The Texas gold is the best Texas gold! The garlic bread, Caesar salad, everything is always so good! The prices are so reasonable! Cannot recommend enough <3
I could hardly wait to get home the smell was making me wish I lived closer... lots of stuff on the pizza definitely will go back again!!
Fast and friendly service. Great price. Fast prep time. Cardboard like crust texture. Pizza was hard and crusty. Threw it out and ate a freezer pizza that was comparable in dough texture. No flavor at all. Was my first time there. Great staff but terrible product.
I was introduced to Brick Oven after moving to Brantford in the 90's. Back then it was in the plaza on Paris Rd at Tollgate. After moving to Hanover, I had the occasion to stop by Brantford and would grab a couple pizzas to go, and subsequently saddened when they eventually closed. After I don't know how many years and a move to Kitchener, I was surprised to find out that Stromboli's had obtained the Brick Oven signature sauce. I now drive from Kitchener to Brantford on regular occasion to pick up some Brick Oven pizza and I am never disappointed!!! They have a GREAT SPECIAL 1 Medium Pizza with 2 toppings for $9. Can't go wrong with extra cheese and pepperoni and that sauce.... Wow! We tried their wings tonight and I was not at all disappointed, still favor the Jack Astor's wings but Stromboli's makes a solid (and large) chicken wing, the mild sauce is delicious. So glad Stromboli's kept the Brick Oven alive and come picnic season I'm definitely adding wings to our order.
Their food has taken a major hit as well as their customer service. Unseasoned wings are extremely bland but we're told they're seasoned.. They need better seasonings if that's the case! For the amount of money we as customers pay, we deserve quality food! Oh and, a 3.7 rating is 'high praise'?? Okay, keep your standards low and you'll never completely fail then.. *In Response* Nope, never asked for refund of pizza, just wings. The rest were on our plates (uneaten by the way with the exception of one from each plate, which is how we know there wasn't any type of seasonings on them, not even salt. Try taste not sight next time!) when your staff asked us to take a picture of them to *see* if they were seasoned or not. You never tried to 'make things right', just told us we were wrong... We asked for Dry Rub CAJUN wings, nothing Cajun about those!!! Get better seasonings and you might just get a few less complaints. You're welcome for the picture and I'm sure your other potential customers will thank me as well
Ordered 2 medium pizzas, and both were great! $18 for two pizzas in 2024 is actually quite good, and their sauce is as good as I remember it being 20ish years ago.
i love strombolis it is my favorite pizza hands down
Yummy
Probably my favorite pizza in the area, if you get it make sure to ask for the brick oven sauce!
Favourite pizza place within KW and Brant. Great pick-up deals and amazing sauce and crust.
Good people, good food. <3
This is the very best pizza!!!
It s a shame, a Brantford staple. It s been a few years since the new owner or management has taken over, it s been a drastic change in service and quality on a consistent decline. I ve been eating pizza from here since a child, they even used to supply my school on Pizza days. What a shame, wish I knew it had been for sale, it could ve been bought by somebody who cared about it s heritage. If it wasn t for the sweet sauce, I probably would never return. Do us (The People of Brantford) a favour and sell to a new owner.
Always ready on time, and you have to try the Brick Oven Sauce!!
Ordered pizza and wings last night. Amazing! Texas gold wings are incomparable!
ninja turtles would love this joint
I came in after work a few night ago and bought 2 xl pizzas when I got home the there was a small amount of cheese and one of the toppings was missing and for the money I paid I would of thought that there would have been a generous amount of the toppings. Also thr pizza was Burt. I tried to call back but the store had closed so I posted a google review hoping to hear back from the store and I was hoping to be offered a meal replacement credit but I have no heard anything from the store. I most likely wont be dealing with them again I TRIED TO CALLED BUT WAS TOLD THERE WAS NO CREDIT EVEN THOUGH I WAS TOLD THERE WOULD BE
Great pizza great deal. A long-standing Brantford favorite.. a great pizza gem
Pizza is hit or miss. Sometimes really food or nor. Tonight was not so good. Pizza was so undercooked. The cheese was barley melted.
Food was very mid but they say they are known for the sauce (Brick oven sauce which is actually pretty good other then that the cheese is low quality and the pizza and dough is probably comparable to a box pizza from the store , wings were pretty decent as well
Thank you for your prompt inquiry. I enjoy your pizza, your wings, and the veal sandwich. Its incredible. My 5 star rating is also to help counteract the one-star reviews you may receive from the Karens and keyboard warriors waiting in their parents basement for a pizza delivery that in their small minds is taking too long. Keep up the great work.
If I could, I would give this business is zero star in and I bought a pizza from there today. It was so rotten they taste disgusting so I am going to call the health board Tuesday morning on this business I took it back and told the lady it was horrible and told her to throw it in the garbage told her I wont shop here again if this business dont get reported somebody else is going to get very sick
Great Pizza and friendly staff! Have been ordering pizza from here since I was a kid
Brick oven sauce is super sweet, but its good. Cant understand the comments saying it tastes like grocery store pizza, it definitely doesnt. Its great, just sweet.
Amazing pizza
Strombolis Brick Oven Pizza in Brantford is fantastic! The pizza is perfectly cooked with a delicious, crispy crust and fresh toppings. Highly recommended!
Our go to pizza place since moving to Brantford. Always cheesy and delicious. Love the brick oven sauce. The fiesta packs are a great value and really tasty too. Also, thank you very much to the owner for supporting workers on the Frontlines.
Tried it as the review in google said it was good but holy, never had the worst pizza in my life! Taste like the frozen pizza that just warmed up in the microwave. Never again! Waste of money
Take out place. Great marinara sauce. Very tasty for the price
I order here often. I dont remember them ever making a mistake on my order. The Brick Oven sauce is very good and unique. The food would definitely get 5 starts if it wasnt for the bacon. I stopped ordering bacon after I got cubed fat two times in a row. That was gross. Literally just bright white fat cubes. It used to be diced bacon, like their ham, which is very good. That was a year or two ago. I cant bring myself to try again to see if its changed back.
Used to be awesome food and service, been getting viesta pack for yrs for 11.00 now it has changed hands and price for a garlic bread and viesta pack is now 22.50!!! Unreal and of course its ran by a different culture!! I will never be back
If you like your pizza sauce sweet, Strombolis brick oven is a Brantford institution.
The pizza was tasteless and the garlic bread a joke. I wont be ordering from here again!
Pizza is good, you have a choice of 2 sauces, brick oven or Stromboli sauces. I always forget which one I do not like, which I found out is Stromboli sauce. The food was good, service was quick, but Id like to see a bit cleaner store front myself...
Ordered pizza and had 3 squares and felt sick for the rest of the night and had stomachache the next morning
From time to time, I usually order the party pizza and wing deal. Absolutly delicious and always want more, lol. My family and I really enjoy the fast, quick delivery on our orders. Even how small the order looks, when we recieve it. It surely doesnt last long. Everyone is satisfied, and we have no complaints. We be ordering from Strombolis again, when we wanna feast on pizza:) Keep up the good work, 2-thumbs up.
Great pizza and wings!!
Best pizza in Brantford!!
something has changed in the last 3 months. my ground beef looked like taco bell meat today, and the bacon wasnt bacon but a ham .
Never will order from here again worst customer service ever . I order from skip and they didnt even deliver my order and refused to refund me. So I called the store and then you guys refused to send me my 2 pizzas out . I spent $50 and I get no food . And the people I talked to on the phone had the most worst customer service even. IT WAS MOT DELIVERED TO MY ADDRESS I CAN EVEN PROVE IT WITH THE PICTURES OF MY SO CALL ADDRESS THEY TOOK AND A PICTURES OF MY REAL ADDRESS.
Called and ordered 2 New York pizzas.. lady that answered did not listen to anything I was saying.. then didn t take my number just hung up picked up the pizzas.. put the wrong sauce on them and when I called they wanted me to bring it all way way back there, and they would make a new one.. I live in mount pleasant I m not driving all the way back into town for your mistake! You have lost my business!!
I really dont mind this place. Its average. After reading reviews and seeing the arrogant comments from the owner that apparently can do no wrong, I am BLOWN AWAY. Learn from your mistakes and dont argue with everyone that doesnt leave a 5 star review. You sound like an utter imbecile! Im finished with this establishment.
Pretty good pizza for a fair price
Awesome Pizza. Amazing knowledgeable People, always warm and inviting. They satisfy your cravings with menu suggestions. Delicious Pizza. Regular sauce is fantastic, but try the Brick Oven Sauce. Its Phenomenal. Sweet, yet tangy. Always making you wanting to want more. Will Definitely be back soon. Ask for Matthew, he is great!
Best pizza in Brantford. Second time ordering from here and they have never disappointed. Definitely our go to.
Tacos are way to salty and dry no sauce or sour cream and the burrito is just the exact same thing a tiny bigger with less cheese and the veal is one tiny thin slice
Absolutely delicious gluten free pizza thank you, Happy Easter
My new goto place for pizza loved it once hot
No sitting place but the pizza was great!
Excellent Pizza!
Weve been ordering from Strombolis for three years, always have loved their pizza, meatball subs and soft tacos. In our recent order over the weekend we decided to try out their chicken wings - and finally weve officially found our go to place for wings. They were huge, tasty and great value. Looking forward to our next order. Will recommend to friends and family!
EDIT: not sure why owners are responding to reviews with OTHER reviews but that is so unprofessional and you re completely discrediting the reviewer. I get it that other people like your pizza but I didn t. That s the point of a review. I submitted and honest review. Sorry you didn t like it. If you like your pizza sweet, this is for you! I rarely post reviews but I wish I had seen one like this before I ordered. If youre getting brick oven sauce, it is SWEET! I got a large pepperoni pizza and a pound of wings. Wings were good; pizza was not. There were two pizza sauce options on Skip - brick oven and stromboli sauce. I dont know why there are no descriptions as to what these are on the site but it seems like a pretty big thing to leave out in hindsight. I chose brick oven sauce thinking it couldnt possibly be that much different to other pizza sauces I was used to but I was so wrong! Not only it gnawingly sweet, but there was so much of it that I couldnt even eat more than one slice. Maybe mine was just a bad batch but definitely disappointed after hearing so many good things.
Regular customer and will always love their brick oven sauce! This place has been open almost as long as Ive been around and I hope it stays that way
Great delivery with the exception they forgot our 2 lbs.of wings !!! Other wise was excellent eating and almost filled us up !!
Always a great experience! Tasty pizza and love the fiesta packs! The brick oven sauce is to die for!!
Love the Brick Oven sauce. You guys should bacon slices.
Great pizza!!
The Holy Stromboli! Easily better than any panzarotti ive ever had, If youre gonna order from strombolis, you gotta order the oven-baked 3 topping namesake.
Ordered 4 soft tacos and a 3 item med pizza $50 and the tacos were half the size of a can of pop. Rip off
best in the town
Yum
The lady who took my order was very friendly and helpful. Their panzos are huge and delicious. The Brick oven sauce is the delicious too. Great job
Loved the pizza!
Large pizza, double pepperoni, double cheese, well done with brick oven sauce... perfection
I ve gone hear for years since a kid and love it, best pizza I ve had and the brick oven sauce is unbelievably amazing same for all the wings. Will always suggest if you want pizza or wings or spaghetti I believe aswell to go hear!! Recommended dishes
I order from here on a regular basis, I have always had great food and positive service. Thank you.
Really delicious sauce and cheese!!! Best pizza place in Brantford hands down
Had my partner grab me a panzerotti from here. They asked her to look at it and because they threw so much parm and pizza spice on top she couldnt tell it was burned black. Called the restaurant and they asked me to text them pics which I did. The lady was like well your friend said it was ok so to bad. Nice business! Disgusting!!! Wont ever order from here again. If I could give them 0 stars I would.
**See below for update on 2023/04/06** Love the Strombolis here when you have them with Stromboli sauce. Its a tad sweeter than regular pizza sauce which makes the taste of our overall. As for the pizza, I dont think Ive effect ordered a larger pizza from anywhere, its HUGE! Add-on some extra cheese with it and its a slice of heaven! *Update* it seems that the staff feel that this is a perfectly good panzerotti. Other than the fact that the burnt part was covered up in the store with an obscene amount of parm so it wasnt noticed in store just how bad it was. Was flat out refused a replacement over the phone and staff told us that any bad reviews we posted anywhere would just be taken down. Will no longer be returning to this business to eat there again. In response to the owner response. Can you tell me who said that the panzerotti was on and under what circumstances? It was covered in parm to hide the burnt pieces in the store and wasnt evident until we got home and took a look at it in better lighting and scraped some of the typing off of it to see. Just an FYI. This has not been consumed and I just went back to talk to you personally about it but was told you are not available and that I was the one who essentially ruined the relationship by paying a bad review (of which was not done until I was flat out refused a replacement). Had I not been refused a replacement, I would have posted a nice addition to say that theyre was an issue, but the business had taken care of it and would go back (as Ive done with other businesses before as I always give them the chance to fix a mistake first). Wheelchair accessibility: Not accessible.
Amazing pizza. Brick oven sauce is fantastic
Excellent pizza yum
Best brick over sauce around!! Amazing pizza
Family Favorite round our household(s)! DONT FORGET THE BRICK OVEN SAUCE!!!!! umm, ummm, ummmm! Beyond yummy! Cant go wrong tastes awesome prices unbelievable, got 5 medium walk in specials under 50$!!!!! Not bad for 40 slices of pizza eh! Recommend to anyone.
I ordered a panzarotti with ham, mushroom and black olives. The inside of the panzarotti was cold and uncooked. We spit out the food mid chew. It definitely did not taste very good. Even the sauce used was sour and did not taste good at all.
Brick Oven Sauce!!!!!!!!!
Brantford staple highly recommend with brick oven sauce.
Wow amazing pizza. I have been a loyal customer of another pizza place in town until I got to try it last week. ordered one today and I am hooked and I am very picky with pizza just absolutely amazing
Loved the brick oven pizzas ever since they were on clarence st. Iam so glad they still do it! This place has slipped substantially! 1hr and 30 minutes to get a pizza delivered. To get luke warm pizza that was wrong. I called and told them the issue and they simply said it wasnt written down . How am I to see what they write down!!! Unreal. I specifically always say double cheese with the pepperoni on top so my kids can remove it . I said it 2 times just to confirm.
It s a local pizzeria. Go for the sweet brick oven sauce, it s an experience. Reasonably priced. Food
One of the best pizzas in Brantford.
Ask for brick oven sauce. Best pepperoni and cheese. Its deep but soft with a good crunch. Price was decent too.
The most terrible pizza I ever ate in my life burnt crust sweet taste pool of oil in the box and soaked to the other side disgusting never again
Hole in the wall place was awesome sauce... really liked the veal.
The lady who took my order is rude. I wish they are as nice as the pizza they sell.
Great Mexican food Love the hot sauce and burritos Service can be mid or even rude I ve found But I go for the food not to make friends so I ll go back as long as the Mexican is $5 per burrito goodness
I will start by saying this place is an icon in Brantford, we have been ordering from here for over 20 yrs. The food is fantastic but the problem is they have cut back on the toppings the put on the pizza, I ordered dbl pepperoni and I got what in my opinion is just regular (pics posted) I paid an extra $2 to get maybe 1/3 extra pepperoni complete rip off! I have gotten the same thing twice in a row now and when I voice my complaint I m offered to take the pizza back and add more pepperoni (admission that it wasn t really enough) I decline this time again and let them know I d be posting pic to let people know you don t really get what you pay for oh and they secretly charge you $1.50 just to use debit (we all know it probably around .15-.25 per transaction but) I ve posted pics so you can see for yourself sucks when you re just trying to support local and they f ck you like the govt Ps those are both considered 2 topping pizzas
Friendly staff yummy food
Placed a large order for a birthday party today. Pizza was cooked excellent and everyone was happy with it. Thanks again!
Great pizza! Strambolis were recommended by a friend, and they did not disappoint, we ordered when we were nearby, it was ready in 20 minutes!
First of all I want to say the food is amazing here. The bad is 35 bucks for a normal size box of pizza. I ordered a party sqare 1 week ago and received a 35 slice pizza. Today I ordered the same and received this. Photo will be attached. I will not order from this place again.....
I ordered a meatball sandwich a year ago they gave me the wrong sandwich. Not thinking about it i bit into it. Realizing it was the wrong order i went back to get my actual order. They made me pay again like it was my fault for getting the wring order. I recently came back to get the Texas gold hot wings went home i take a bite out of it. It had zero spice to it and a hint of sugary glaze to it. Do they get a lot of orders wrong? How do I come back a year later and they still mess things up. When it hits it s pretty good, but this is ridiculous *Ive had it more than a few times to know that its not suppose to taste like it was just drizzled with syrup. No, in fact it wasnt made correctly. The fact that you didnt take the time to actually read my comment is absurd. Had 0 spicy and a drizzle of syrup.*
updating review.from a year ago... this ia my go to place for their fiesta pack... 2 burritos..2 tacos.. chips and hot sauce.for like 15 bucks...cant.beat it... great idea for a quick bite for 2.. only suggestion I would say... add a buck and add a few more chips and salsa rather than hot sauce... teied their pizza as well.. not a fan... was decent...their sauce was good.. its theirnown and its sweeter than normal... but crust disnt come out right..maybe will tey again next fiesta pack trip. Fpr nine bucks with two toppings..cant really complain... here an idea..wjat about a fiesta pizza based around thebfiesta pack??
We love Strombolis! Their pizza is delicious, made to order and always ready on time! Food
Hardly any topping on our pizza. Not sure if there is new people working there or not but its not the same
Brick oven sauce is amazing. Every couple weeks I make a 100km drive and back for errands and I always grab a few medium pizzas.
Best pizza in town. Get the brick oven sauce
So I had to try this place simply for the fact that it is brick oven. Now the name Strombolis also refers to the style of sauce they have. You can order the usual marinara or ask for the Stromboli sauce which is sweeter by a bit. It helps take the acidity away of the tomatoes and the sauces are made fresh in house (if memory serves correct). It is a thin New York style pizza. I enjoyed it very much. The Stromboli sauce was sweeter than I was anticipating but didnt stop me from smashing the whole pie. Excellent customer service and worth the wait to get it fresh. They do not offer slices which I think is ok as you dont really want your pie reheated if you want that fresh taste. Well done
Changing my initial review. It must have been an off day, because the other 20 times we have ordered from this place it has been amazing! Great pizza at a great price! Keep up the good work :)
I ordered Stromboli s for delivery, on a Friday evening. It took less than an hour to arrive at my house, and the pizza was still very fresh. If you re looking for pizza that is delicious, affordable and fast; I would highly recommend Stromboli s Pizza in Brantford. Parking: There are many units located in the same plaza. To my knowledge, the parking is NOT designated for specific stores. Be cautious pulling out of the parking lot.
This two star review hurts my heart. Stromboli s has been a staple in Brantford for years, but the quality just isn t there anymore. Last several orders have been bordering on inedible. What happened to this being one of the best wing places in town?! How the mighty have fallen
Amazingggggg. Very tasty. Will always be back
Amazing pizza amazing price
The food can be better
Pizza and wings are amazing, so far the best I had in Brantford
Its the pizza from pizza day when you were in elementary school.
to much sauce and the cheese doesnt even cover it, even if you order extra cheese you still see the sauce. toppings all slide off. not enough cheese even with extra cheese and to much sauce. EDIT: WHY DONT YOU JUST MAKE A PIZZA LIKE EVERYONE ELSE? People shouldnt have to say light sauce.. or can I have some cheese with that sauce or special order, cheese stay on toppy no cheese slidey offy
The sweet sauce is easy on the belly
Ever notice all of the pizza boxes piled up in front of the plexi-glass partion near the cash register? Why you ask... So he can shield his employees from us seeing that none of them have a face covering on. Its a free for all and it starts with the owner. We expect better as patrons of your establishment. Please get it right for the health of all. It obvious by your response that you do not understand COVID protocols. when working within six feet of each other those kids need a mask. Dont be so defensive. just get it right and yes fully vaccinated but I doubt all your staff is.
Got one of there square party pizzas bit overpriced in my opinion for what ur getting i went to Lucianis just a couple days ago got a pizza that had like double the amount of pizza and tasted better for only 27 and I decided to try strombolis and it was 20 for half as much and 10x more sauce then there is cheese, so if you like sauce this is the place for you if you like even amounts go to lucianis
Another pizza gem of brantford. Get the brick oven sauce you wont regret it.
DONT BUY WINGS asked the girl on the phone how many wings came in a pound and she said 8 to 10 so i ordered three pounds and when it gets here there is two containers (pounds) i call back and talk to the same girl and she proceeds to tell me im lying and that she said 6 wings in a pound and that two containers hold the three pounds we ordered terrible service.
I just tried strombolis for the very first time and I asked specifically for stromboli sauce on it. I absolutely enjoyed the pizza and I didnt feel lethargic after eating it. I also found the prices are very good and the staff are very friendly prompt and helpful. They are definitely following covid-19 guidelines and the restaurant appears to be clean from my perspective. There is ample parking and they have debit and credit card services.
I don t know what the bad reviews were all about, I ordered a pizza and wings and the pizza was great and the wings crisp and well cooked.I had good service and the order arrived when they said it would. I guess some people just like to complain
One of my favourite pizzas in brantford
Cant beat the walk in specials ! Great pizza for a decent price
Great pizza. Good customer service. The team donated to my wifes gofundme for her 4th journey of cancer. Owner is awesome, great guy who knows how to treat people.
I always order from Strombolis...absolutely love the Brick oven sauce. I always get the NY square. However, the prices are becoming ridiculous. $60 for a pizza. We could have gone to a sit in restaurant for a real meal for that price. I get that inflation is causing prices to go up, but come on its pizza. $60 for 1 pizza is crazy. As much as I absolutely love this place it will be reserved for special occasions, no longer a weekly treat and a night off from cooking. Response- No the price was not given to me at time of order. Like I said I order usually 1x wk and its usually $46. U r extremely rude in ur response. I can find pizza somewhere else. I was complimentary just not happy with the price. Now Im not happy with ur rudeness
My favorite....hands down. Great customer service to boot!!
So disappointed with my recent order! The menu said the pizza was $28 but after delivery & taxes & a small tip it came to $45!!! When I placed the order they failed to tell me delivery was $8.50! Although they mentioned it could be an hour the pizza was barely warm and not very good. In the past this pizza was always fantastic weird encounter with the delivery driver too. Instead of just knocking on the screen door, she opened it and tried to reach in to knock on the main door (which was left open quite wide) I actually asked her if she had just walked right in my house?! I get that we no longer require masks, but with needed to be so close to pay for & receive my pizza I put a mask on to protect myself. I don t know that I ll order again. Maybe it will taste better if I heat it myself
If 0 stars was an option thats what this place would get, ordered a new York square with pineapple on the pizza and half with onion, extra cheese and extra sauce, no onion on the other half, barely normal sauce, called to complain and had to send more pictures than I have on my Instagram, angles, lighting etc it was ridiculous, for paying $42 for this trash and getting harrassed like we were the problem just save your money, will never order again, pics will say it all
Love the pizza love the sauce just not always consistent and the one guy that works there has no people skills totally rude
I Always Am Greeted as a Welcome Guest for Festive Feasting with Friends
Authentic pizza from an Authentic place. The original sauce is the tops for any pizza fan. Has been a go to spot for decades for me and my family.
Delicious pizza. Brick oven sauce hits the spot! Awesome staff and great food!
Good pizza ,brick over is a good sauce and stomboli are the best , friendly staff, good experience
We have ordered from you many times in the past. Confident in the ordering and delivery process. This was different. We ordered our usual with pep, mush, back, green old, and hot peppers on half. We got the first 3 items ok, g olive on 1/2 & NO HP AT ALL. Ok so we call back. Your phone answerer was absolutely ridiculous. Saying we ordered 1/2 green olives and did not order hot peppers. Not knowing we order the same items EVERY TIME we order pizza. 35 YEARS now, mostly from Marias until the fire. Then we switched to you folks. Because of your response on the phone, we are switching back. 1 customer NEVER coming back. Have a nice dinner on mothers day, because you folks messed up ours. Great response. Thanks.
Best pizza I tasted in brantford so far and I tried many
Drove from K-W since the pizza here just doesn t compare.
Mmmm brick oven sauce
The best! Brick oven sauce is amazing!
I LOVE STROMBOLIS/BRICK OVEN IM A DIE-HARD BRICK OVEN SAUCE FAN! I ALWAYS ASK FOR EXTRA SAUCE! IVE BEEN EATING THEIR PIZZA SINCE I WAS A KID, BACK IN THE 80S IN PARIS ROAD PLAZA! STILL MY FAVE
When my order came there were 2 people in the car which was strange. The food was bad, I was charged considerably more than what it said on the website, and the driver confirmed my order was complete in the bag they handed me but a whole item was missing. This place needs to put more effort into getting orders right and less into trying to defend yourselves on google reviews. If you are looking for a local place get something else.
I wish I had read the reviews before I ordered. My party pizza advertised at 39.50 came to 48.00 and we never received our bread..and the pizza was not great , the wings were tolerable. Sorry, Strombolis, you dont get my business. I didnt call about the missing bread because once I tasted the pizza, I didnt want it.
It is a pretty good place to get pizza from..... the price is decent.
Dont even waste your time with this place They messed up my order Putting the blame on me for a miscommunication over the phone. Putting the wrong toppings on our pizza. Drove back to get my money back and they refused. Ill never go back,Great customer service.
Disrespectful people work here. Worst customer service ever. Period. They talk about how you need to give respect to earn it when they messed up your order over miscommunication. Thats theyre fault. Isnt the customer always right? Not at this place. Complete waste of time and money dealing with employees that work at Strombolis. The owner will not refund you your money for the order if they mess up. You have to beg for them to even hear you out, because theyre never wrong. If you intend on giving them your hard earned cash just know that your risking it all each time you place an order at this place.
Their pizza is not brick oven baked. The pizza base taste like bread and not fresh dough :(
Small place good pizza
Amazing customer service!
Best pizza in the city.
Always delicious
I have ordered many times now, always courteous, always fresh, but I hate the 1.50 interac charge, otherwise a lovely experience
Great pizza but things are constantly changing. It used to be $5 medium pizza walk in special, now they ve raised the price understandably, but if you order a medium pizza during rush hour it s more money. Pizza isn t always fully cut, and they charge a service fee to use the debit machine which is I think $1.50. Again, pizza is great but don t expect outstanding service when you go here. Staff turnover is high.
Dont know what all the negative reviews are about. This pizza is delicious and the owner is not rude. I used to work here back in the day and I had never heard him be rude to anyone, customers or employees. Love this place.
Super place for inexpensive grub.
Not nice staff very rushy, you can tell they dont want to serve you. I got two of the $7 med walk in specials and they were not good. Ive had better frozen pizzas. Id rather go get a hot n ready for the same price just down the street. Upon getting my pizzas from the counter I put my hand down and it was so sticky it was disgusting. Wonder what the actually kitchen is like if they cant even clean the front counter. They also charged me $1 for using my debit card. I know places sometimes will do a upcharge but it still is ridiculous.
Great pizza! Brick oven sauce might now be for everyone as it does have a sweeter taste to it, but otherwise would definitely recommend. Probably wont get the wings again, but come often for the square za and garlic bread!
Fantastic as always. Always great customer service fast and friendly. Food is great as well.
Very hot in there, amaaaaaaazing pizza especially brick oven sauce. Friendly staff. Make you feel welcomed. Pizza is always hot, fresh and delicious and gone in under 15 minutes lol. Keep up the good work.
Good quality, fresh toppings and on time
I grew up on this brick oven pizza. Best pizza in Brantford
The dough of my pizza was extremely undercooked. If that was the only issue, I wouldn t have bothered to comment. Unfortunately there were very few upsides. I ordered tomato slices as a topping, but got one little sprinkle of the tiniest diced tomatoes. I ordered bacon as a topping and got maybe a light sprinkle of bacon crumble three slices had zero toppings on it. I also got random pieces of mushroom throughout that clearly just fell onto it or something. Overall just didn t enjoy this and could tell very little effort and attention was put into it. Disappointing. ***Edit: A real customer from this evening who actually ordered and just thought it was quite poorly made. It happens.
Worst customer service experience ever
Best pizza I have had in years from a restaurant! Great chicken wings!!! I never ever like pizza place wings....these were beyond anything I have had. Delivery person was amazing and kind! Thanks for making this our go to place!
Tasty pizza, will try again!!!
Love the pizza
The food taste great but when I was trying to order the lady I was speaking to was giving me attitude and didnt ask important questions like delivery or pick up
Always a solid choice when ur looking for a quick easy meal. Definitely work every penny
Pizza is hit and miss. We ordered on a Thursday and it was perfect. Two days later we ordered again. This time there was a ton of sauce. So much so, that all the crust in the center was mushy and kind of boiled. As soon as I picked up 1 slice, all the cheese, which was in the center, slide right off the slice. It was inedible. I called and spoke to a woman who said I would have to text her photos which I did. All I wanted was a replacement. She said Id have to save the pizza and get ahold of the manager. After a week of leaving messages and being told hed call, I called and told them Id be bringing it in for a replacement. Suddenly the manager was there and able to take my call. He was obnoxious and rude, kept calling me lady, accused me of lying, and refused to replace the pizza. He said that anyone knows to order light sauce when ordering that sauce, and I reminded him that we had ordered 2 days earlier and the pizza was perfect. We live in the neighborhood but will never return. Not because of the pizza, honest mistakes happen anywhere. But due to the horrible and unprofessional way I was treated. Im also going to strongly encourage the school to use a different pizza place from now on, as Id be appalled if one of our parents called with an issue and was treated so horribly.
Good food, many different things.
not bad
Its hard to not give 5 stars when the pizza has been as good as its been for years.
Best wings
I ordered a meat lovers slice of pizza about two weeks ago from this place ... the service was excellent and the pizza was maybe the best thing I ate that week
Great deals and the professional service was the best, Pizza is awesome and the Fiesta Packs are huge, definitely no short cuts taken with this business when it comes to customer and food relations... If I could give 10 stars I would
Great pizza
This is a late review but my experience was horrible as well, staff is a joke and the owner is defensive and useless when it comes to solving the problem, for example delivering cold as ice pizza to my door and his was response was I can t control the temperature and it s not his problem. Never again.
Going here for years for the walk in special keeps getting crappier ever time I go . Edit over cooked , parts of the pizza where hard as a rock .
Excellent za! Brick oven sauce for the win!
Watch when picking up pizza. Website says they now take Debit but when I picked up they added $1.50 for using debit card.. they obviously still prefer cash transactions. Brick oven sauce is good.
The food here is excellent. One fun fact alot of people might not know about.... This is also a brick over pizza location, if your old enough, youll remember they were popular in the 90s. You can still get a pizza with original Brick oven sauce, as well as the popular fiesta pack.
Excellent
Horrible service I ordered a party pizza . They did not inform me they have a 16 and a 35 slice one or did they bother to ask not to mention when looking at menu under deals no where does it say anything ethier but apperantly Im suppose to search the entire menu and read everything before ordering instead of just going to deals and being able to know what I am Getting from the description beside the deal when I call about it the representing asked if I wanted to speak to owner when I said yes the owner gets on the phone and becomes rude with me all because I was inquiring about it and then try to claim he isnt being rude . But of course like all owners who cant admit it he will probably claim. That he wasnt rude and that it was all me. So now I have to feed a party with 16 little slices because they want to call a large pizza cut into sixteen pieces a party pizza what a joke should be ashamed to call that a party pizza this is what they call a party pizza deal mind the few slices taken out
Really great pizza
Probably the worst pizza Ive ever had, cant believe I wasted my money.
Best pizza on the planet. Brick oven all the way. Great service to boot!!