Harvey's in Brantford

I prefer Harveys than McDonalds

Service absolutely amazing Thank you Food

Great Service. Especially Matt and Minla!!

Awesome Parking: Love how open it is Food : 5/5 |

overall good experience with harveys. served by Dimple kaur Vegetarian options: burger and onion rings Food : 5/5 |

Cashier was super friendly! Great experience!

I have visited on Friday evening during the rush hours but the staff was so friendly and helpful

Great service

Great service, wonderful chicken sandwich. Im not local, but Id come here again if I was!

the food was absolutely DELICIOUS! i ordered an oreo shake and a hotdog and it was amazing. service was a 10/10, the store was so clean and the staff were so nice!!!

As with every restaurant now a days its expensive

Never liked the food here. We always had stomach issues after eating here. Food

clean fast food restaurant and nice workers

My boyfriend and i came in to grab something quick. Service was fast, food tasted fresh and hot. Just to top it off, employees were extremely friendly. I will be returning.

Devyn was very respectful and help me with my order, much appreciated

We stopped here on the way through from Toronto back to Michigan from vacation. We kept seeing Harveys everywhere and wanted to make sure to stop before leaving. So we stopped here, very convenient location/easy to get in/out of from the highway. The employee working the counter the morning of 7/21 was super nice and we talked while she was putting together the giant order we made and she was very personable. The place was very clean. The food was incredible. Way higher quality meat than were used to getting from any fast food places in the US, the poutine was our favorite poutine we had on the whole trip, and the red bull watermelon strawberry freeze was really good.

Harveys is not like what they used to be. Poor flavour and only driving only a couple blocks and the food was cold. Food

Worst Harveys I have ever been to! Taste of old greasy onion rings Time to change the oil! Also, I asked for a cheeseburger with a little bit of everything on it.....NO hot peppers and low & behold there were lots of hot peppers! Now I have a very sensitive stomach and can not eat spicy foods at all! .....I dont get it, how is this order that hard to mess up being the only vehicle at 10:15pm in the drive thru!....NOT ACCEPTABLE!

Dud a mobile order went to drive through, it wasnt ready so they asked me to pull up to the waiting space. Well they forgot about me for 20 minutes. I went in and she didnt even remember. Then took the food to my car and the lid wasnt on one the drinks all the way, so that spilled all over and finally the order was missing 1 of the 4 burgers in the order. Everything they could possibly do wrong they did. Last visit to that location. Do better, hire better.

This location is very hit or miss when it comes to service and quality of food. I typically love Harvey s poutine but it s insufferable from this location, the fries are often uncooked/still stiff, but only with the poutine?? Gravy and curds are fine otherwise but overall just kinda gross. Staff are typically nice though.

Online order kings. I order they make it ready so when i show up i leave immediately. Unlike other places like BK.

I usually dont have any complaints at this restaurant however, on my last visit, I was charged twice for my meal in 2 separate transactions.. My bank statement shows the 2 payments coming out back to back as well as the balance difference.. plus my Scene points didnt add onto card..

Really clean restaurant with super friendly staff, the food was great and very tasty.

Vegetarian options: Veggie burger Food

Rubal was super pleasont to deal with as well as helpful! Parking: Great loco Food : 5/5 |

Burger and poutine taste like old burnt oil

So glad they are serving grilled chicken salad!

This is the best burger in town

Awesome

Poor experience food was barely luke warm and order was wrong. Asked for burgers to have NO hot peppers or mayo both burgers had them. Asked for all three drinks to have no ice ..all had ice and I returned them back to be replaced. I didnt know that there was hot peppers and mayo on them until I got home. DISAPPOINTED

Middle of the lunch time, though not busy, washrooms should be well stocked. I informed a female cashier can we even say that, someone with breasts that the men s room needed toilet paper replenished; but rather than say oh, thanks for letting us know , I get oh,okay

You contact the customer service line to be told it would be escalated past the store to the district manager and would be contacted only to NOT BE CONTACTED BY THE DISTRICT MANAGER. FILLED OUT COMPLAINT FORM REQUESTING DISTRICT MANAGER ONLY TO BE REPLIED TO WITH THEY WILL CONTACT THE STORE. THE STORE IS WHO I HAVE AN ISSUE WITH! WOULD BE GREAT IF PEOPLE DID THEIR JOBS CORRECTLY! Absolutely disgusted and appalled that the staff here thinks its ok to grab a customers food with their bare hands. Started with Vashi not ringing in my scene card, when she was told to refund the order and ring it back in, she thought she could just charge me again and ring in my scene card before voiding the order! Yeah Im not stupid and know my points are being removed when the order is voided. The manager Devon couldnt seem to refund me correctly either and said she couldnt photocopy my receipt because she didnt know how to use the photocopier. I NEVER DID GET A COPY OF MY ORIGINAL RECEIPT WHICH WAS PUT IN THE MANAGERS OFFICE. I ASKED MULTIPLE TIMES FOR A. SPENT A HALF HOUR IN THE RESTAURANT TRYING TO GET MY ORDER CORRECT BEFORE HAVING ADRIENNE/ADRIANA TOUCH MY FOOD WITH HER BARE HANDS! I DEMANDED A REFUND AT THAT POINT AND CALLED YOUR HEAD OFFICE! STAFF TOUCHING FOOD WITH BARE HANDS IS DISGUSTING AND APPALLING. HEAD OFFICE BEST BE VIEWING THE CAMES I REQUEST ABSOLUTELY NO ONE SHOULD HAVE TOUCHED FOOD WITH BARE HANDS

Great food!

Great service and great food.

I went to the king George location with my 2 kids and had a great experience. The food was excellent and the staff was even better. Our server Cat went above and beyond to give us a great experience. I would definitely recommend this place to anyone looking for a great family dining experience. Thanks again to the cooks and Cat.

Clean and quick. Nice store Vegetarian options: Good veggie burgerd Food : 4/5 |

The best!

The food was not hot enough.

Great tasting food. The donuts are fantastic!

Friendly staff, wonderful service and great food! Thank you!

Excellent service, friendly staff! Food is great

Pretty good food

Amazing food

The food was great and the service is also great

Everything Great!

I love this Harvey s, kind people!

I am happy they made the pickle pickle poutine for me even when it was taken off the menu

Parking: Very dark in lot Food

Parking: Very dark. Food

Great place cant really go wrong with Harveys... Maybe its me but the portions are getting smaller... Food

Its a harveys, just 5 minutes off the highway, but use GPS because its not obvious which way it is from the highway. Everything was as good as usual but I was disappointed to find they no longer serve tzatziki as a topping anymore, maybe just this location I hope? Vegetarian options: They got em. Dietary restrictions: They accommodate Kid-friendliness: Its fast food. Kids love it.

WHY does the delivery person not ring the doorbell - just leaves the food outside in the cold The last twice I especially removed the contactless delivery box so they would announce their arrival. This service is turning me off.

I recommend this place. It is my favorite Harveys. Everything is good here. The ingredients are always fresh and tasty, their service is fast and efficient, employees are nice and well trained, and the environment is comfy. Fresh in summer and warm during winter. Also, it is sparkling clean every time. This is my first choice when I want a burger. Their fries and onion rings are crunchy and delicious, and the sodas are well mixed (not watery like in some places). The price/benefit ratio is great. I always leave with the feeling I spent my money well. If you are thinking about a burger, hotdog, fries, poutine, or just in doubt about where to go to grab something good and fast, just give this place a try. You wont regret it.

Food was fine, but girl at register was terrible. Spoke so softly that you couldnt hear her at all and couldnt figure out how to process a gift card. She wasnt a trainee. That should have been a no brainer.

Devyn is amazing! Best customer service ever!

Always had a great veggie burger and continues to. Best pickles around too. Diehard Harveys fan. Vegetarian options: Really, Harveys original veggie burger has passed the test of time. I hope they never change it, or the scrumptious pickles.

Fantastic experience Parking: Great parking Food : 5/5 |

Very clean and nice ppl

Amazing workers!

Wonderful Workers

Food was uncooked and tasted bad burger tasted like my 4 year old son made it at home

Ordered 2 meals and received cold burgers + fries, the lettuce on our burgers was wilted and the hot peppers were old as well. Not impressed after we had already had to leave to go find an atm as they only were taking cash- I realize this was out of their control but the overall experience was not great and we expected warm food after paying high prices.

I had a great cheeseburger! Super tasty as always. I took out and cant rate the atmosphere...

Harveys is a great place to get a great grilled burger and fries. Anyway you want it. Just choose what condiments you prefer. They even have jalapeños. Vegetarian options: Veggie burgers taste just like meat.

Good as always,

Burger & fries were hot, friendly service. Great place to get a quick bite to eat

Really good food.

Got couple of kid friendly burgers and frys, compare to all other fast food outlets frys are better here. Kid-friendliness: Junior Burgers are available

It one of the better harveys excellent staff fresh food

At the drive thru, half of the toppings I asked for have not been put on the burger. What a disappointment.

Hit or miss with the staff. Either very good or dont care at all. Very little middle ground. The food is usually good.

Food good. Front of house could use improving. Staff not busy. Tables needing wipping down

We came with our family of 5 and our friends (+2) the food was very quick to come out and the service was excellent. I ordered the normal sized poutine, but the gravy was not hot enough to melt the cheese curds. That was unexpected as usually it is so hot that I have to wait for it to cool down to eat. So a rare -2 stars to a restaurant chain which I frequent often.

This was the worst experience of my life. Will NEVER return to Harveys. The customer service level is beyond negative. 15 minutes to make mushroom sauce, kid ate his burger because it was ready. They left sides under a heat lamp for the 15 mins even though we told them we wanted fresh. The employees had no desire to help customers or provide a molecule of service. Over all disgusted!!

Delightful staff. So good!

Today we Ordered 2 double origional combos . 1 with no cheese lettuce mustard double pickle. Other no cheese and reg toppings . Both frings 1 kids hamburger with frings. Drive all the way home to find the double burg that was suppose to be normal had tomatoe onion lettuce and some kind of spicy sauce that burned my mouth . . So we drive all the way back I told them an origional no cheese and no hot sauce and with all other normal toppings . I get to the window had the burger in hand it had a lick out of it bc i tasted the sauce when we first got our order. They actually took it in unwrapped the burger pulled it apart and told me I ordered the works I did not ..... the burger was on a counter where other food gets placed. They said 6 mnths ago harvey sauce was added as a topping . I said ok but still theres no ketchup mustard relish etc . I also watched as the girl moved the burger to the other side . I am not sure where but she continued working wearing the same gloves . I told who I think was owner/manager make sure she changes her gloves bc she is suppose to . Also we werent feeling well .Sore throats headaches etc and it was in our truck and my mouth was on it. No appology for thier mix up ..nothing then ...... I get home it was a dbl burg lettuce dbl pickle onion Im like how is this possible ? I should have said when they asked what would you like? I should have replied anything just throw something together for me charge me top price and show 0 manners . Thats exactly why I stopped going there over a year ago. So if anyone gets sick you know why ..... Sorry public people Harveys Retake your FST course .get some customer service skills Do it through TrainCan not brantford.

The food is delicious every time we come, and the drive thru people are always unbelievably kind. However, we came into order takeout today as we felt like eating in the dining area today rather then in the car, and the lady at the cash was extremely grouchy and impatient. She did not greet us with a smile or answer us politely when we asked a question, she was snappy! I asked if they had slushies because other harveys do, and the way she responded sounded like i should of known they didnt have any. As well, my friend forgot to ask for sauce for her french fries, so she asked for sweet and sour sauce and said she would pay for the extra sauce, and the lady started rudely asking her what it was for and saying they don t have a button for extra sauce, and then with an attitude threw the sauce up on the counter and walked away. If you don t like your job, get a new one. Totally unprofessional, will be going through the drive thru from now on.

Harveys has always been one of my favorite burger places and I very rarely go out for burgers so I was very disappointed when I got home and my burger and fries were ice cold. Wheelchair accessibility: I was able to get in but I needed help with the doors.

Kid-friendliness: Friendly services

The cashier was great and we even joked about the shirt I was wearing. It was coke, they serve Pepsi. Fast and efficient. Thanks ladies!

Horrible experience. So far, out of the 2 times Ive attempted to use the harveys app, neither one have ended in me eating a meal at Harveys. What a joke. The last time I tried to complete my order at this restaurant to receive a discount, it told me the time would not allow it for some reason, which didnt make any sense. The staff were also not co-operating. They stopped other customers from ordering by not knowing how to deal with this issue. They were also not willing to give us any another deal. I was so upset at the end of trying to order and getting no where with any of the staff, I started asking the supervisor her name and the name and phone number of the manager as the service was so awful. As I did this, one of the supervisors male friends who was standing buy the food counter, was there getting free food, and got mad when I asked for the name and number. Maybe it was his gf. He then took off his shirt in the store, started yelling and wanted to fight. This was a friend of the supervisor working in the store as she was talking with him prior and trying to get him to calm down. What a joke of a business. Not only could they not help our problem with the ap, they also blamed us for not using it correctly, which was not the case, they were not willing to give us another deal, and then their friends are there drunk in the store ready to fight the customers. I think the owner needs to find new staff or maybe corporate needs a new franchisee. Anyways, it will be reported to the head office, as Ive never been so dissatisfied in quite some time with a restaurant, not to mention being threatened inside of the store .

Great people, delicious food!

Amazing service, the staff were extremely nice. Would recommend this harvey s.

crispy chicken wrap is amazing! and staff is always very friendly !!

Good service and my food is always hot Vegetarian options: Some options on the menu Parking: Ample parking

Rubalpreet has great customer service :)

Tubal was a great server!!

The cashier was super nice I loved her has a great conversation and she help my fine the best burger in the world her name was rubal. And I would definitely recommend her if you go to this fast food place

Great team Prryanka and rubal and very polite nature of general manager i like that was a great experience.

Fast service

Sent my order to the wrong location and they got it all worked out in record time, 10/10.

Ordered Quarter pound Angus burgers with all toppings, cold burger meat and missing a few toppings. Wasnt bad but warm the dang burgers up next time.

R was the best !!!!!!

I stopped in Sunday for dinner after a long day. The lady with the pink hair was so nice! She made my burger fresh as per my request. This is the best Harveys in town!

Staff is super friendly. The fries and onion rings were great. The ability to customize your toppings is a very good concept. The burgers felt short of expectations. Wasn t your typical taste that you get from other fast food joints but maybe it s just not for me. I would want to try their chicken entrees.

First visit at this location. Worth it . No regrets no complaints, staff is excellent and extremely friendly. Keep up the good work and keep welcoming customers without any boundaries.

Ive had good and bad food here. Going in usually has better results than the drive thru.

Drive thru hard to understand, speaker troubleshooting lol , food excellent of course

Mathew helped a lot with my costumer experience

The lady cashier was rude.

all food was made with love, beautiful atmosphere. Lovely service, recommend if you re feeling down and looking for a pick me up. Devyn & Alysha were exceptionally kind. made my night

I entered in their drive through on sunday night at 11:55 pm and closing time is 12 am. Instead of taking my order they informed me that they are already closed, also the behaviour of a staff member was inappropriate and they were making fun of me.

Bathroom no hand towels. I asked and they put a big roll out but didn t put it in the dispenser. Floors not clean. Not great

Very clean, friendly staff and great food Kid-friendliness: Easily used and accessable highchairs Food : 5/5 |

Staff is always so friendly and helpful. Always my favorite choice when I want a burger done just right

Never once had anything done wrong here and the staff is always so cheerful.

Great staff, always love the food here. One of the best fast food options in the area!

Great service

Very clean, great customer service. Great food. From walking in to walking out excellent experience

Ordered on skip the dishes. Missing food items as always. Called the restaurant and of course no one answered. Poor management.

Everything is good but this location needs to change their cooking oil a little more often. My frings tasted like the oil was old.

No one ever picks up the phone, not very helpful when you have an allergy that you need to inform them about. Dietary restrictions: Be prepared to be ignored if you need to tell them about allergies as you do not have an option on ubereats/doordash to add notes, and they will not answer the phone no matter how many times you call. I am personally writing this at attempt number 7.

Food goods and all but friendly staff

terrible staff no sense of organization at all. people who ordered behind me got my food way before. probably wont ever be back at this location ever. shameful.

Garbage service. I dont think two of them spoke a word of English. Ordered two angust cheese and bacon came back with just the burger. When i repeated what i ordered and showed the receipts they brought it back with just cheese. I tried to explain again and showed the receipt and they just looked at me confused. Other customers got involved trying to explain it to them clearly and gently. But they worker just stood there confused. None of the other employees helped them.

Ordered a burger and salad in the drive thru when I got to work and opened the salad up several pieces were slimey and rotten, tomatoes soft and mushy and very disgusting, all this was very visible through the package and should have been caught by staff.... also the staff should be inspecting the food before it leaves the kitchen especially rotten food!!!

Always great service and hot food!

Fantastic service, good food, good environment

Great service

Parking: Tons of parking Food

Fast service. Burgers are always great.

Great harveys location. Always fresh food made exactly they you want. Always clean Aswell. Best Angus burgers.

Parking: clean and wide space Food

Staff friendly and quick place is run great

I got dinner here. Food was great, service was fast and it was nice and queit.

Good fast food for the price

Fast friendly service . Clean restaurant and great friendly staff !

Was Amazing Vegetarian options: Plenty Dietary restrictions: Was good Parking: Numerous Kid-friendliness: Excellent Wheelchair accessibility: Was very Good

Awesome place

Friendly service

Great customer service

Service was wonderful! Rubal provided amazing service!

Do a great job for fast food. Kind staff and good food. Kid-friendliness: Kind to children Food : 4/5 |

Vegetarian options: Their veggie burger is the best veggie burger I have had ! Food

Terrible service

such kind service!

Yummy

Ice machine in pop dispenser was broken. The pop was warm. Fries were under cooked.

Friendly and helpful staff. Delicious burgers

Its a ok place for a burger

Delicious food and awesome service !

Short of food poisoning this was the worst dining experience Ive ever had. Had asked for double cheeseburgers with bacon and was given single burgers with no cheese or bacon. When I corrected the member of staff they just said sorry and refused to correct it, I offered to pay the difference if Id been undercharged but they refused to correct it. So I asked if they could at least put cheese on the burgers and one of the managers proceeded to shout at me repeatedly that if I want cheese I need to pay for it. The (wrong) burgers were cold, fries were cold, chicken was stale, they forgot my drinks and I get shouted at. Great stuff.

Really awful service I stood there waiting to order for 5 mins and then the girl finally looked at me The employees were far too interested in talking to one another than paying attention to the customers Then we had to wait over 10 mins for our food Meanwhile we were the only 2 people in the store

Great as usual.

How is this place not the #1 fast food burger place? I ve only ever had the veggie burgers, but they re really really great. As is the poutine, onion rings and salads.

It wasnt my choice - I usually dont eat at fast food restaurant chains. But family was going so I went along. The meal was good - I was surprised! I had the quarter pound angus burger and fries. The burger had good flavor and was nicely grilled. And at Harveys you can choose your own toppings: The lettuce was crisp and the tomatoes were fresh. The fries were OK - average. The bill was small. Im not sure if Ill go back, but the burger was better tasting and less expensive than the one I had a few days ago at a table service restaurant!

I think they changed the Buffalo chicken burger for The last 2 times my daughter and I had it it was not good. We both agree its not the same sauce and this is not very good in my opinion. It used to be a bit sweeter and spicier. Food : 3/5 |