McDonald's in Brockville
1942 Parkedale Ave, Brockville, ON K6V 3G9, Canada
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From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
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I recently visited the McDonald's located inside Walmart in Brockville and had an extremely disappointing experience. I ordered just one Habanero Chicken sandwich, and it took a staggering 30 minutes to prepare. When I finally went to the counter to check on my food, they claimed they had already given it to me, which was not true. There was only one girl working behind the counter, which clearly contributed to the delay and confusion. This location is severely understaffed and poorly managed. Additionally, there wasn't a single table available for customers to sit at, making the experience even worse. The wait time was unacceptable, and the staff seemed overwhelmed. This is not the level of service I expect from McDonald's. I won't be returning to this location anytime soon.
Generally it's an average mcdicks experience, when I am paying 15$ for a burger bruh, atleast put some effort into it
I wish you could pack your own bags so you aren't missing half the order every time.
Brought some of my paintball team in last night we were a whole group just wanted to shout out to the staff that worked last night you guys were awesome handled us loud mouths very well so thank u for amazing service hope the videos bring a smile to all of ur faces thanks again we will be back ps. Hope we didn't disturb any customers during our very bad birthday song
Waited over 15 mins for a 2 can dine meal how is thag acceptable i could have went to a real restaurant and had my food sooner this happens all the time at this location
The girl behind the counter was rude with a real attitude. I saw her give attitude to a senior who simply wanted to know why his order has taken 20 minutes to prepare. Her response was I can't control hiw fast he makes rhe burgers in the back.Huh,??? She was obviously the lead or at least she thought she but had mo control over the staff, as none of them seemed overly enthusiastic about serving the about 12 people who were standing around waiting for their orders. Thus we the 1st and last time I will ever stop at this location.
I walked in to get my meal no one was ordering the girl behind the cash was doing nothing where you eat the tables were gross I had to ask for a cloth and clean my own table the food was cold the fries had so much salt on them I just threw them in the garbage
20 minutes for one ice-cream cone. No other customers before me. Felt like a social experiment when they gave the guy who ordered after me his sundae. Highly recommend this place if you've got time to pass. 💕
Super clean, well organized and lovely staff
Hi folks the McDonalds at Walmart in brockville has really improved service is good and polite and new employees etc and they have decaf coffee now so they have turned things around I recommend going there thanks Peter
No hairnets on. There was a line up and girl was using her phone. Garbages were overflowing.
Poor place with all the flies around your table and very slow service. It s not a fast food service, but a slow fold service. Never would I be there again.
I ordered 2 chicken big macs and when I got home and opened the chicken big Mac box there was the original beef patties on them. I seriously wanted to try the chicken big mac!
Great place to sit in or take out staff is awesome and helpful food is served hot and fresh!!
Great coffee and enjoyed our lunch
Drive through experience not so good. Not a friendly staff taking the order.
Nice friendly staff. Good service.
I waited 20 min just for an iced coffe, sorry I am still waiting for it. Never received it. Even if it was on the screen at upcoming.
Slow. Very very slow
Gross
Fries were just okay.
The girl behind the counter was really rude, rolled her eyes and sighed when I asked for water, food was cold, dirty restaurant, worst McDonald s experience
I work 3 minutes away, why the hell are the potatoes cold?
I get it at work
This location is in The Walmart Superstore. There is NO Drive Thru.
This might be the slowest MacDonalds ever. Plus I just watched an employee put his shoe on the food prep counter to cut something off it... Real nice.
Worst McDonald s in town. Staff is always rude, the entire place is .FULL of flies and always dirty, Never a clean table to sit at.
I work nearby so I go here a few times a week, breakfast lunch or dinner they always find a way to screw your order up :) if you ask them NOT to put something in your burger or breakfast sanwhich they always make sure to add a bunch and label it None
Slow service but excellent food
Cant ever get an order right. Ask for extra pickles? Gives you one. Ask for extra onions? Puts NONE on and removes condiments. Dont recommended. The one down the road is much better!
Hard to find from drive thru from Sir JOHN MacDonald. Breakfast was excellent and would highly recommend this location
The person at 1st window where you pay was kind of rude
Always good for a quick fry fix
Fast and friendly service but the fries are never cooked enough. EVER!
Food sucks
Great friendly service..very clean
They mess up 1/10 times but hey its mcdonalds. Good people.
Service was friendly enough, and they completed the order in a decent time. So yea, its a Macdonalds with decent speed if service so not to bad.
Horrible
that one
Just go to other location!! Rude and lazy employees
Good deals via the app but their wifi is not working properly so if you dont have a data plan then you can forget about mobile orders
Horrible server wouldnt listen when I said could you please ck my order it didnt print n 4 items shouldnt cost 84.00 then said your order up there see. yes I see the number
Rude employees
Lazy workers i have seen ever takes too much time while preparing the food.
Known why. Great food. Fast service
The food was not correct and the restaurant was filthy, the garbage reeked and no medium lids for the cold drinks
Great place to eat! Crew and staff are amazing!
Fries were cold
Too much sugar in my coffee, again...
Fast and friendly service
Probably not the best food
Super slow drive threw
I asked for a mcChicken meal with a McDouble and got water when I asked for sprit and no pickles on my McDouble and the fries where cold and it was slow
Good service
Its good ..the Walmart one is the best for food but sometimes also rude..cant win them all I guess
this is one of the better locations for always fresh always good food
The play structure is poorly designed as there is no emergency exit. During our visit, a child was in the middle portion of the stairs and fell ill. Unfortunately projectile vomiting all over the stairs. Children were trapped on the top half crying to get down to their parents. Staff had to clean the area before the children could be freed. Parents including myself were waiting more then 20 minutes for staff to clean the task and the children could get out. The smell was awful and I can only assume it was contagious and we were all breathing in the sickness. I don t understand how this passed safety inspection.
What a wonderful experience!
Drive through is very efficient even during busy hours and the food is always fresh.
Brockville location is renovated , clean, and generally fast service.
Clean place
Great fast food !
Great cheap coffee
Fast and friendly service inside a Wal-mart
Slow slow drive threw
Slow service
Ok
Typical fast food McDonalds. Great staff clean store and typical food. Good for a quick meal.
Love the coffee
Its a great place to take the kids.
Great service
Good attitude from the employees
Love their coffee.
Never go they
Slow service in store, if in a hurry, best to stay in the car and use drive thru.
Screwed up order multiple times.
Never get what I order
Great unless you want your order to be accurate.
It was ok
Pretty good mcdonalds. Its got the new things you order with, a play area for the kids and clean washrooms.
Fast food
Burgers getting smaller it seems
They are too expensive
Breakfast sandwich was mediocre.
Its McDonalds
Frequently get incomplete orders and incorrect orders. They will replace the missing or incorrect items, but it gets old having to check all the time.
A lot of things
Was not there
Dquiahy ice cream.
The food was as expected, but the experience was ruined by the un-cleanliness and all the flies buzzing around.
Dirty, dirty and poor service.
The toilets were clean
Good prices
No vegetarian wrap
