McDonald's in Brockville

1942 Parkedale Ave, Brockville, ON K6V 3G9, Canada

★★★☆☆
(211 reviews)
Categories: Fast food restaurant American restaurant Breakfast restaurant Cafe Hamburger restaurant Restaurant

About

From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Website
mcdonalds.com
Address
1942 Parkedale Ave, Brockville, ON K6V 3G9, Canada
Plus Code
J887+3R Brockville, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
7 AM–10 PM
Tuesday
7 AM–10 PM
Wednesday
7 AM–10 PM
Thursday
7 AM–10 PM
Friday
7 AM–10 PM
Saturday
7 AM–10 PM
Sunday
7 AM–10 PM

Services

Service options
Takeaway Dine-in Delivery
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Offerings
Alcohol Coffee Late-night food Vegetarian options
Dining options
Lunch Dinner Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Family friendly Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot

Reviews

3.2
★★★☆☆
211 reviews

Most Mentioned

coffee (7) cold (4) table (3) children (3) flies (2) pickles (2) drive thru (2)
5 stars
49
4 stars
57
3 stars
36
2 stars
15
1 stars
54
July 15, 2024

I recently visited the McDonald's located inside Walmart in Brockville and had an extremely disappointing experience. I ordered just one Habanero Chicken sandwich, and it took a staggering 30 minutes to prepare. When I finally went to the counter to check on my food, they claimed they had already given it to me, which was not true. There was only one girl working behind the counter, which clearly contributed to the delay and confusion. This location is severely understaffed and poorly managed. Additionally, there wasn't a single table available for customers to sit at, making the experience even worse. The wait time was unacceptable, and the staff seemed overwhelmed. This is not the level of service I expect from McDonald's. I won't be returning to this location anytime soon.

★★★
July 9, 2024

Generally it's an average mcdicks experience, when I am paying 15$ for a burger bruh, atleast put some effort into it

February 26, 2024

I wish you could pack your own bags so you aren't missing half the order every time.

★★★★★
February 25, 2024

Brought some of my paintball team in last night we were a whole group just wanted to shout out to the staff that worked last night you guys were awesome handled us loud mouths very well so thank u for amazing service hope the videos bring a smile to all of ur faces thanks again we will be back ps. Hope we didn't disturb any customers during our very bad birthday song

April 6, 2023

Waited over 15 mins for a 2 can dine meal how is thag acceptable i could have went to a real restaurant and had my food sooner this happens all the time at this location

March 13, 2023

The girl behind the counter was rude with a real attitude. I saw her give attitude to a senior who simply wanted to know why his order has taken 20 minutes to prepare. Her response was I can't control hiw fast he makes rhe burgers in the back.Huh,??? She was obviously the lead or at least she thought she but had mo control over the staff, as none of them seemed overly enthusiastic about serving the about 12 people who were standing around waiting for their orders. Thus we the 1st and last time I will ever stop at this location.

February 26, 2023

I walked in to get my meal no one was ordering the girl behind the cash was doing nothing where you eat the tables were gross I had to ask for a cloth and clean my own table the food was cold the fries had so much salt on them I just threw them in the garbage

★★
August 20, 2022

20 minutes for one ice-cream cone. No other customers before me. Felt like a social experiment when they gave the guy who ordered after me his sundae. Highly recommend this place if you've got time to pass. 💕

★★★★★
May 21, 2024

Super clean, well organized and lovely staff

February 21, 2024

Hi folks the McDonalds at Walmart in brockville has really improved service is good and polite and new employees etc and they have decaf coffee now so they have turned things around I recommend going there thanks Peter

December 21, 2023

No hairnets on. There was a line up and girl was using her phone. Garbages were overflowing.

Local Guide
December 21, 2023

Poor place with all the flies around your table and very slow service. It s not a fast food service, but a slow fold service. Never would I be there again.

December 21, 2023

I ordered 2 chicken big macs and when I got home and opened the chicken big Mac box there was the original beef patties on them. I seriously wanted to try the chicken big mac!

★★★★★
Local Guide
December 21, 2023

Great place to sit in or take out staff is awesome and helpful food is served hot and fresh!!

★★★★★
Local Guide
December 21, 2023

Great coffee and enjoyed our lunch

★★★
Local Guide
December 21, 2023

Drive through experience not so good. Not a friendly staff taking the order.

★★★★★
Local Guide
December 21, 2023

Nice friendly staff. Good service.

Local Guide
December 21, 2023

I waited 20 min just for an iced coffe, sorry I am still waiting for it. Never received it. Even if it was on the screen at upcoming.

Local Guide
December 21, 2023

Slow. Very very slow

December 21, 2023

Gross

★★★★
Local Guide
December 21, 2023

Fries were just okay.

December 21, 2023

The girl behind the counter was really rude, rolled her eyes and sighed when I asked for water, food was cold, dirty restaurant, worst McDonald s experience

December 21, 2023

I work 3 minutes away, why the hell are the potatoes cold?

★★★★
December 21, 2022

I get it at work

★★★★
Local Guide
December 21, 2022

This location is in The Walmart Superstore. There is NO Drive Thru.

★★
Local Guide
December 21, 2022

This might be the slowest MacDonalds ever. Plus I just watched an employee put his shoe on the food prep counter to cut something off it... Real nice.

December 21, 2022

Worst McDonald s in town. Staff is always rude, the entire place is .FULL of flies and always dirty, Never a clean table to sit at.

December 21, 2022

I work nearby so I go here a few times a week, breakfast lunch or dinner they always find a way to screw your order up :) if you ask them NOT to put something in your burger or breakfast sanwhich they always make sure to add a bunch and label it None

★★★
Local Guide
December 21, 2022

Slow service but excellent food

Local Guide
December 21, 2021

Cant ever get an order right. Ask for extra pickles? Gives you one. Ask for extra onions? Puts NONE on and removes condiments. Dont recommended. The one down the road is much better!

★★★★
December 21, 2021

Hard to find from drive thru from Sir JOHN MacDonald. Breakfast was excellent and would highly recommend this location

★★
Local Guide
December 21, 2021

The person at 1st window where you pay was kind of rude

★★★★
Local Guide
December 21, 2021

Always good for a quick fry fix

★★★★
Local Guide
December 21, 2021

Fast and friendly service but the fries are never cooked enough. EVER!

★★
Local Guide
December 21, 2021

Food sucks

★★★★
Local Guide
December 21, 2021

Great friendly service..very clean

★★★★
December 21, 2021

They mess up 1/10 times but hey its mcdonalds. Good people.

★★★★
Local Guide
December 21, 2021

Service was friendly enough, and they completed the order in a decent time. So yea, its a Macdonalds with decent speed if service so not to bad.

December 21, 2021

Horrible

December 21, 2021

that one

Local Guide
December 21, 2021

Just go to other location!! Rude and lazy employees

★★★
Local Guide
December 21, 2021

Good deals via the app but their wifi is not working properly so if you dont have a data plan then you can forget about mobile orders

Local Guide
December 21, 2021

Horrible server wouldnt listen when I said could you please ck my order it didnt print n 4 items shouldnt cost 84.00 then said your order up there see. yes I see the number

Local Guide
December 21, 2021

Rude employees

December 21, 2021

Lazy workers i have seen ever takes too much time while preparing the food.

★★★★★
Local Guide
December 21, 2020

Known why. Great food. Fast service

December 21, 2020

The food was not correct and the restaurant was filthy, the garbage reeked and no medium lids for the cold drinks

★★★★★
December 21, 2020

Great place to eat! Crew and staff are amazing!

★★★★
Local Guide
December 21, 2020

Fries were cold

Local Guide
December 21, 2020

Too much sugar in my coffee, again...

★★★★
Local Guide
December 21, 2020

Fast and friendly service

Local Guide
December 21, 2019

Probably not the best food

December 21, 2019

Super slow drive threw

★★
December 21, 2019

I asked for a mcChicken meal with a McDouble and got water when I asked for sprit and no pickles on my McDouble and the fries where cold and it was slow

★★★★
Local Guide
December 21, 2019

Good service

★★★★
Local Guide
December 21, 2019

Its good ..the Walmart one is the best for food but sometimes also rude..cant win them all I guess

★★★★
Local Guide
December 21, 2019

this is one of the better locations for always fresh always good food

December 21, 2019

The play structure is poorly designed as there is no emergency exit. During our visit, a child was in the middle portion of the stairs and fell ill. Unfortunately projectile vomiting all over the stairs. Children were trapped on the top half crying to get down to their parents. Staff had to clean the area before the children could be freed. Parents including myself were waiting more then 20 minutes for staff to clean the task and the children could get out. The smell was awful and I can only assume it was contagious and we were all breathing in the sickness. I don t understand how this passed safety inspection.

★★★★★
Local Guide
December 21, 2018

What a wonderful experience!

★★★★
Local Guide
December 21, 2018

Drive through is very efficient even during busy hours and the food is always fresh.

★★★★★
Local Guide
December 21, 2018

Brockville location is renovated , clean, and generally fast service.

★★★★★
Local Guide
December 21, 2018

Clean place

★★★★★
Local Guide
December 21, 2018

Great fast food !

★★★★★
Local Guide
December 21, 2018

Great cheap coffee

★★★★★
Local Guide
December 21, 2018

Fast and friendly service inside a Wal-mart

★★
Local Guide
December 21, 2018

Slow slow drive threw

★★
Local Guide
December 21, 2018

Slow service

★★★
December 21, 2018

Ok

★★★★
Local Guide
December 21, 2018

Typical fast food McDonalds. Great staff clean store and typical food. Good for a quick meal.

★★★★★
December 21, 2018

Love the coffee

★★★★★
Local Guide
December 21, 2018

Its a great place to take the kids.

★★★★★
December 21, 2018

Great service

★★★★
Local Guide
December 21, 2018

Good attitude from the employees

★★★★
Local Guide
December 21, 2018

Love their coffee.

Local Guide
December 21, 2018

Never go they

★★★
Local Guide
December 21, 2018

Slow service in store, if in a hurry, best to stay in the car and use drive thru.

December 21, 2018

Screwed up order multiple times.

★★
December 21, 2018

Never get what I order

★★★
Local Guide
December 21, 2018

Great unless you want your order to be accurate.

★★★
December 21, 2018

It was ok

★★★★★
Local Guide
December 21, 2018

Pretty good mcdonalds. Its got the new things you order with, a play area for the kids and clean washrooms.

★★★★
Local Guide
December 21, 2018

Fast food

★★★★
December 21, 2018

Burgers getting smaller it seems

December 21, 2018

They are too expensive

★★
Local Guide
December 21, 2018

Breakfast sandwich was mediocre.

★★★
Local Guide
December 21, 2017

Its McDonalds

★★★
Local Guide
December 21, 2017

Frequently get incomplete orders and incorrect orders. They will replace the missing or incorrect items, but it gets old having to check all the time.

★★★★★
Local Guide
December 21, 2017

A lot of things

December 21, 2017

Was not there

★★★★
Local Guide
December 21, 2017

Dquiahy ice cream.

Local Guide
December 21, 2017

The food was as expected, but the experience was ruined by the un-cleanliness and all the flies buzzing around.

Local Guide
December 21, 2017

Dirty, dirty and poor service.

★★★★★
December 21, 2017

The toilets were clean

★★★★
December 21, 2017

Good prices

Local Guide
December 21, 2015

No vegetarian wrap