A&W Canada in Brockville

Food was very good. Service was littile bit late.

Close to home fast food with great service

Rude staff, food was meh

Typical A&W.

Amazing!

Onion rings are not the same as they used to be

Offers are good to use in the APP. I used the offer for 2 teen burgers for $11.99 + tax. For some reason the person that made mine smothered the bun with mustard All I could taste was the mustard. It was not good!

Thank you for the great service and clean store!!

Food is overprice for a fast food chain. Quality is just slightly over Harveys or Mc Donalds but the price sky rockets quite fast. Service was quick and polite enough but nothing special. So many flies!!!

Fast and friendly service. Ordered breakfast which was excellent.

I feel very bad as they are lying to people on Google that there drive thru is open 24 hours. But it is not. It has wasted our time and made me feel sad.

Today is Free Root Beer Day !!!! My Autistic Son went in for his free root beer but ended up paying for it!!. Apparently when you order a combo the price is not discounted for the free root beer. This is not right, Free is free last time I checked. Also the service is extremely slow so don t go in a hurry.

Veggie masala burger is perfectly invented for all veggie lovers, it has perfect amt of spice level, specially designed for indian spices, just love it. This is for limited time only, only $6, value for money. Hope thay can keep it pemanently in their menu. Vegetarian options: Indian veggie masala burger highly recommend if you can handle indian spices

To expensive.

My favourite A&W

Nicer to stop here than at the OnRoute Vegetarian options: Fake Meat burger pretty good Food : 4/5

Didnt eat there

Food cold and fatty food

Tammy and Charm rectified an error with grace, kindness and a smile. My Chicken BLT was wonderful. Parking: Lots of room

Fast food

The young lady that looked after us last night, was extremely helpful for my husband and myself. Trying to use the A&W app. She guided us through the whole process. In the end, the didnt have it updated the use our banking info. Thank goodness, no others came in to see our stupidity . At least we laughed laughed about it all. The lady was so nice and polite. We got our order and enjoyed our outting. Good evening all in all. Thanks young lady. Didnt get your name. Sorry.

Good food tammy give great service and service and staff brockville Walmart

It is just a little better than McDonalds since it is less busy and dont just warming trays.

Incredible staff, so friendly and accommodating. Never made us feel bad for my allowing our one year old twins cause havoc everywhere

Food was delicious and service was quick and very polite.

Great food, great customer service.

A&W provides convenience with a drive-through option, and it is not crowded

We ordered through the drive through. None of what we ordered was in the bag.

Garbage food and service. Never have debit working and always a line. Forever done with place

Well prepared food, friendly and helpful staff. A&W rootbeer in the frosted mug cant be beat!

Very pleasant experience. I had a big order and they even bagged it nicely. Nothing was tipped or squished. Food was awesome.

Food was quick, fresh and hot.

Very clean environment. The daytime staff on cash was very pleasant and attentive with a wonderful positive attitude. She really takes care of her customers. The food is consistent with A&W fast food which is always good. Wonderful experience. Thank you. Vegetarian options: Being vegetarian, I had the option of a vegetarian patty for my burger which I enjoyed Dietary restrictions: Will you be having a gluten free option for the bun anytime soon?

Best bacon and egger I have ever had...was made perfect

Allways the best burgers and that root beer is also the best

I love this A&W strongly recommend

I really do love A&W food. It is a fast food restaurant, but with a more mature taste going on. The onion rings are to die for, and the rootbeer cant be beat. The only issue I really have with A&W is the pricing. Cheaper them a fancy restaurant....yes, but compared to most other fast food restaurants it is fairly pricey. Good place to take your Mom, Dad, Sister, Grandparents, but if you are taking out a couple of kids who will drop most of their meal kn the floor this is not your place. It is always clean in this restaurant, but it isnt ever very busy so its easy for the staff to keep the establishmenr clean and it is not like you will need to wait in line to order your food. O central ordered it takes a little longer then the other fastfood places but the care they take in quality makes the time worth it. The price too I guess, if you arent broke that day.

Drive thru , ordered a mama burger, mozzarella burger both w sweet potato fries , sweet potato fries were barly even blanched almost raw and even a few still partially frozen ones . One bag was full portion the other less than half .. I made a complaint to the drive thru 3 hours later when I got back to town and he said its been a ongoing issue with the day cook .. well then who ever needs to retrain him you might want to do it .. very very disappointing and for the price of what I payed for the 2 meals , I should have been offered a coupon for 2 free meals or something at least... Vegetarian options: Dont order the sweet potatoes fries

It was alright

Hot and fresh food

Great food I enjoyed eating here. I really like the burgers here. Parking: Great parking. It is never full. Food : 4/5 |

Worse service ever, they didnt even acknowledge our presence. When we finally ordered took about 20 minutes to get our breakfast. Wont be returning.

Sitting down with my family eating a wonderful meal when all the employees start making fun of a family outside of the restaurant.

The restaurant is a little too cold for customers to be comfortable and could be cleaner.

The front counter staff was disorganized and were having some communication breakdowns, but the kitchen produced excellent quality food.

Do people in brockville just not have manners anymore? I kindly asked for my order with a please and thank you. I requested no tomato because I have an allergy. Then the cashier responded very rudely. Is it here or to go? I said to go, please? Then she didnt even put no tomato in the computer. Lo and behold, my Burger came with a tomato. People need to learn manners here. It makes you realize just how much you hate to visit a place.

Order 2 blt burger with cheese and chipotle mayo. I get after 20 minutes waiting time 2 chubby burgers no cheese, no tomatoes, no bacon and no chipotle mayo. When I pay 24 dollars i want what I ordered. Again another chain that doesnt care about their customers. Bye bye A&W this is the 10th time you screwed up and will no longer set foot in any of your locations. Sad really really sad.

not only could the woman on Drive Thru not hear me, but when I went inside, the manager had the same problem hearing the word combo, he had to enter my order 5 times, it was made wrong and the woman making the burgers was caught trying to add meat from a wheat bun to a lettuce wrap when I stated I was allergic, she ducked out of sight and came back with the meat and now that I tried to eat it, I know she brought back the contaminated meat - thanks for poisoning me This used to be an amazing restaurant, I dont know what happened, but I can tell you I cant be the only person youve proven to that you have no care or regard for your customers

Always a great experience at this location however I just realized upon trying to enter with my stroller and sleeping 3 year old that there s no wheelchair access, no ramp or buttons for automatic doors which I found incredibly strange and inconsiderate on corporates end, in no way is their workers fault they are always pleasant and we re also confused on why there is was no wheelchair access as well. Wheelchair accessibility: There s absolutely no wheelchair accessibility, no ramp and no buttons for automatic doors at all.

Convenient.

Not good.

Old and cold food

Super fast service. The fries were the hottest that I have ever had from a fast food restaurant. Get their apps to get good promotional deals.

Very good service, french fries were hot. Burgers were made perfectly even when ordered with modification.

Waited 20min to get my food even though there wasn t anyone else but myself at the drive through. Got inside to get my order they didn t even started preparing it. Staff laughing at us and didn t seem to care.

Great food served in a timely manner. Friendly staff

It wasnt the best sausage egg. I was disappointed they wouldnt cook hasbrowns.

Good quality food at a reasonable price. Always polite and make very few errors. Recently the quality of the coffee has also improved. Not cheap but not insane prices. A good place for a mid range snack on the go.

They made an error in taking my order but corrected it without any issue

Very friendly, staff circulated checking everything. Well done! I had The Canadian

Great food and friendly staff

They dont have root beer floats. What kind of A and W doesnt have floats made with real ice cream?

I went for onion rings. They were out of rings

Washroom is very bad

Food was good, hot and service was splendid.

Usually the food is amazing. However, the food was horrible(new workers? Havent seem them before) and the one male worker(beard and young) at the drive thru was ignorant. Never going back.

This A&W was Right on the Spot!!! The only fast Food chain where I have the urge of applauding after my meal

Not open 24/7 like they claim. It s just past 10pm and they were already closed

Love the customer service and the quality of food... Especially the milkshake...

The cashier could use a little smile while greeting or taking orders. She seemed least interested which makes the customers uncomfortable. And she did not suggest any add ons. The tables were a mess. All of them. And 6 were empty. We had to eat in the car. Overall, needs improvement.

Fast service

Great atmosphere, great staff and clean environment!! Food quality was top notch !

Pretty mid ngl, Chad Brad is a cool manager tho. Rootbeer is delish.

Im not gonna lie. This shii had me urkin and gurkin. Sum top level food right here.

One of my favorite places to grab a quick bite to eat when in Brockville. I love the Mozza burger, the flavor is just perfect in my opinion.

Nicely renovated exterior & interior, creating a great and friendly atmosphere! Combined with fast & friendly service, and the absolutely delicious food!! Resulting in a winning combination, that s guaranteed to be a success for many years to come. Thank you A&W for everything!!

Excellent service and convenient location.

Need a A&W back in Ogdensburg, NY, 13669!

No eggs for breakfast what a shame

$3.99 Teen burger.

Not a typical a&w experience. Drive through got all the attention. Stood at counter waiting for about five mins and food was mediocre at best.

Ive tried this location numerous times as its close to my house. It is a disappointment everytime. Super long wait time at the drive through tonight. One mushroom on my burger, dried out and no sauce. I wouldnt recommend.

Staff was rude, got the order wrong and the onion rings were massively over salted.

It was good

It s gotten rather expensive, especially the onion rings, which were all stuck together and frankly rather greasy.

My favorite at this location is the Coney sauce ..yumm

Some of the staff have an English language barrier. They try, but their accent is so strong, it is difficult to understand them Parking: Huge parking lot Wheelchair accessibility: Wheelchair parking spots and a wheelchair accessible restaurant

Dietary restrictions: Oat options for espresso bar Food

Great experience Friendly staff Fabulous family restaurant Food was very good

Not the cleanest A&W that Ive been too. And no ice machine onsite.

Poor performance and service. Stopped by en route to Toronto to grab and go. No sauce provided for the chicken, no napkins, and no ice in drink. Food was decent.

Great food, wonderful service

Drive through was 10 cars deep. Only took about five minutes to go through. Burgers were fresh and tasty. Fries were excellent. Root beer ice cold.

Great food Great service

Great service, food was good . Just a bit hotter.

Wish they had a bigger selection of smoothies.

Uncle burger with no cheese or bacon was great, teen Burger was great chicken burger was good according to the other person. However the root beer was either terrible or they made a mistake and gave us Cola instead

Prices are ridiculous specially when you get very little fries with the combo. Paid almost $16 for a burger combo i could have eaten a much better meal for that.

From now on I will be getting receipts from this restaurant in Brockville ontario..Resturant 4929 Ordered 2 burgers onion ring and small rootbeer... Charged me $49.91 Seams they put someone elses order on my payment...as I used tap I did not know this till I got home... BEWARE get and check receipt!!!!

This was at one time a go to place, but the last few years they have lost their identity and it doesnt matter how much they spend on advertising they are only making things worse.

Food was good and hot but the service was extremely slow

If you like greasy fries and tasteless burger go visit this place

Fast an friendly

I was unable to put NO stars, unfortunately

The home of root beer

Hot food and friendly service

Always better than any other fast food

This store at the time we went was very clean very well organized they were excellent covid procedure conscientious the food was prepped fresh great job :)

Very friendly and calm old lady

Ordered a combo with a coupon but switched fries for rings and sweet potato fries , then they charged an extra 8.50 for my sides instead of switching it .also rings were so salty barley eat them

Food is okay

Great breakfasts. A little on the pricey side but fresh and tasty. Service was polite and fast. Good choice for a quick bite.

Location / Access = 9/10 Parking = 10/10 Service = 8/10 Washrooms = 8/10 Food = 9/10 Price = 10/10

Almost the same everytime

Love the mozza burger

Good food

There food I one of the best

Quick service and fresh hot food.

Same old flavor.

The food was fresh and the employees are really friendly and helpful.

Great service and food

Very pleasant punjabi worker at cash, store was very clean and one of the cleanest bathrooms I have seen in a restaurant!!!

Clean and Fresh, up to date

Who doesnt love eggs cooked to their liking Wish there was an option to add a pancake to make this breakfast even better!! Still the best fast food full breakfast and breakfast sandwiches Ive found