A&W Canada in Brockville

1900 Parkedale Ave, Brockville, ON K6V 7N4, Canada

★★★★☆
(670 reviews)
Categories: Hamburger restaurant American restaurant Breakfast restaurant Canadian restaurant Chicken restaurant Fast food restaurant

About

Canada's original burger restaurant. Known for great-tasting burgers, handmade onion rings, and frosted mugs of famous A&W Root Beer. Now Proudly serving Organic Pret Coffee, offering hot, iced and frozen beverages at A&W Brew Bar.

Website
web.aw.ca
Address
1900 Parkedale Ave, Brockville, ON K6V 7N4, Canada
Plus Code
J888+28 Brockville, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
7 AM–10 PM
Tuesday
7 AM–10 PM
Wednesday
7 AM–10 PM
Thursday
7 AM–10 PM
Friday
7 AM–10 PM
Saturday
7 AM–10 PM
Sunday
7 AM–10 PM

Services

Service options
Kerbside pickup Delivery Drive-through Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Beer Coffee Late-night food
Dining options
Breakfast Lunch Dinner Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.0
★★★★☆
670 reviews

Most Mentioned

fast food (27) price (24) root beer (22) drive through (18) onion rings (17) cold (14) breakfast (9) clean (8) coupons (6) cash (3)
5 stars
292
4 stars
208
3 stars
79
2 stars
30
1 stars
61
★★★★★
October 12, 2024

Great experience tonight, women at the front cash was a delight. Not just with us but everyone who came in. She was so helpful and kind. Works so well with all the other staff also. Her name was Tammy!! Thanks girl

★★★★
September 28, 2024

Can't really go wrong with this A&W. it's the platonic ideal of Canadian fast food. What you see is what you get. Nothing particularly special, but they've also never gotten my order wrong, the staff is usually friendly enough for minimum wage and the food is always hot & fresh.

★★★★★
August 24, 2024

We stopped in around 8:30 pm for a bite to eat and it was so nice to be greeted with a friendly smile and an enthusiastic worker. Her name is Tammy and it was nice to see someone working as hard as she was. We will be back again soon.

★★★★★
June 23, 2024

Came here on June 23 at 8:30 PM & had such lovely service from the kind woman working the drive thru!! What a gem! She was so patient with me and my friends. Thank you so much for brightening our evening!

June 7, 2024

Got the new frozen root beer with sweat cream and was disappointed it wasn't served in a cold root beer, just like the poster in the attached photo, just like in the pictures on the menu. I dined in and asked "for here". The server said they don't come in the mugs.... it's just for advertising they show it in the mug. I don't believe her. Someone tell me otherwise. Just seemed lazy. Like pour the damn drink in a mug, it's easy.

August 20, 2023

Did y’all just dump the sauce into the bag last minute or????? Cause it’s all over everything and barely even on my chicken burger….like thanks for the money lost

★★★★★
February 27, 2022

While driving on highway 401, I saw the big Canadian flag in Brockville and decided I would stop to grab a quick bite to eat. There are a bunch of fast food restaurants at this turn off and I just wanted something to carrying me over on my road trip. So I popped into the A&W and ordered an egg and cheese English muffin and some apple juice. Both met my expectations in service and food quality. It worked out well. If you like my reviews, videos or photos why not wave your flag.

★★★★★
January 2, 2021

You need to have a standard for serving size 5 onion rings is not a proper size for the 6+ dollars. This is not a value but a rip-off. I am happy you found someone who can cook them right. I will be taking my business elsewhere

★★★★★
December 14, 2024

Food was very good. Service was littile bit late.

★★★★★
Local Guide
December 7, 2024

Close to home fast food with great service

November 21, 2024

Rude staff, food was meh

★★★★★
Local Guide
November 21, 2024

Typical A&W.

★★★★★
Local Guide
November 21, 2024

Amazing!

★★★★
Local Guide
November 21, 2024

Onion rings are not the same as they used to be

★★★
Local Guide
October 21, 2024

Offers are good to use in the APP. I used the offer for 2 teen burgers for $11.99 + tax. For some reason the person that made mine smothered the bun with mustard All I could taste was the mustard. It was not good!

★★★★★
Local Guide
September 21, 2024

Thank you for the great service and clean store!!

★★★
Local Guide
September 21, 2024

Food is overprice for a fast food chain. Quality is just slightly over Harveys or Mc Donalds but the price sky rockets quite fast. Service was quick and polite enough but nothing special. So many flies!!!

★★★★★
Local Guide
August 21, 2024

Fast and friendly service. Ordered breakfast which was excellent.

July 21, 2024

I feel very bad as they are lying to people on Google that there drive thru is open 24 hours. But it is not. It has wasted our time and made me feel sad.

Local Guide
July 21, 2024

Today is Free Root Beer Day !!!! My Autistic Son went in for his free root beer but ended up paying for it!!. Apparently when you order a combo the price is not discounted for the free root beer. This is not right, Free is free last time I checked. Also the service is extremely slow so don t go in a hurry.

★★★★★
July 21, 2024

Veggie masala burger is perfectly invented for all veggie lovers, it has perfect amt of spice level, specially designed for indian spices, just love it. This is for limited time only, only $6, value for money. Hope thay can keep it pemanently in their menu. Vegetarian options: Indian veggie masala burger highly recommend if you can handle indian spices

★★★
Local Guide
June 21, 2024

To expensive.

★★★★★
Local Guide
June 21, 2024

My favourite A&W

★★★★
Local Guide
June 21, 2024

Nicer to stop here than at the OnRoute Vegetarian options: Fake Meat burger pretty good Food : 4/5

★★★★★
Local Guide
June 21, 2024

Didnt eat there

June 21, 2024

Food cold and fatty food

★★★★★
May 21, 2024

Tammy and Charm rectified an error with grace, kindness and a smile. My Chicken BLT was wonderful. Parking: Lots of room

★★★★
Local Guide
May 21, 2024

Fast food

★★★★★
April 21, 2024

The young lady that looked after us last night, was extremely helpful for my husband and myself. Trying to use the A&W app. She guided us through the whole process. In the end, the didnt have it updated the use our banking info. Thank goodness, no others came in to see our stupidity . At least we laughed laughed about it all. The lady was so nice and polite. We got our order and enjoyed our outting. Good evening all in all. Thanks young lady. Didnt get your name. Sorry.

★★★★★
Local Guide
April 21, 2024

Good food tammy give great service and service and staff brockville Walmart

★★★★
Local Guide
March 21, 2024

It is just a little better than McDonalds since it is less busy and dont just warming trays.

★★★★★
Local Guide
March 21, 2024

Incredible staff, so friendly and accommodating. Never made us feel bad for my allowing our one year old twins cause havoc everywhere

★★★★★
Local Guide
March 21, 2024

Food was delicious and service was quick and very polite.

★★★★★
Local Guide
February 21, 2024

Great food, great customer service.

★★★★
Local Guide
January 21, 2024

A&W provides convenience with a drive-through option, and it is not crowded

December 21, 2023

We ordered through the drive through. None of what we ordered was in the bag.

December 21, 2023

Garbage food and service. Never have debit working and always a line. Forever done with place

★★★★★
December 21, 2023

Well prepared food, friendly and helpful staff. A&W rootbeer in the frosted mug cant be beat!

★★★★★
Local Guide
December 21, 2023

Very pleasant experience. I had a big order and they even bagged it nicely. Nothing was tipped or squished. Food was awesome.

★★★★★
Local Guide
December 21, 2023

Food was quick, fresh and hot.

★★★★★
Local Guide
December 21, 2023

Very clean environment. The daytime staff on cash was very pleasant and attentive with a wonderful positive attitude. She really takes care of her customers. The food is consistent with A&W fast food which is always good. Wonderful experience. Thank you. Vegetarian options: Being vegetarian, I had the option of a vegetarian patty for my burger which I enjoyed Dietary restrictions: Will you be having a gluten free option for the bun anytime soon?

★★★★★
Local Guide
December 21, 2023

Best bacon and egger I have ever had...was made perfect

★★★★
Local Guide
December 21, 2023

Allways the best burgers and that root beer is also the best

★★★★★
December 21, 2023

I love this A&W strongly recommend

★★★★
Local Guide
December 21, 2023

I really do love A&W food. It is a fast food restaurant, but with a more mature taste going on. The onion rings are to die for, and the rootbeer cant be beat. The only issue I really have with A&W is the pricing. Cheaper them a fancy restaurant....yes, but compared to most other fast food restaurants it is fairly pricey. Good place to take your Mom, Dad, Sister, Grandparents, but if you are taking out a couple of kids who will drop most of their meal kn the floor this is not your place. It is always clean in this restaurant, but it isnt ever very busy so its easy for the staff to keep the establishmenr clean and it is not like you will need to wait in line to order your food. O central ordered it takes a little longer then the other fastfood places but the care they take in quality makes the time worth it. The price too I guess, if you arent broke that day.

Local Guide
December 21, 2023

Drive thru , ordered a mama burger, mozzarella burger both w sweet potato fries , sweet potato fries were barly even blanched almost raw and even a few still partially frozen ones . One bag was full portion the other less than half .. I made a complaint to the drive thru 3 hours later when I got back to town and he said its been a ongoing issue with the day cook .. well then who ever needs to retrain him you might want to do it .. very very disappointing and for the price of what I payed for the 2 meals , I should have been offered a coupon for 2 free meals or something at least... Vegetarian options: Dont order the sweet potatoes fries

★★★★
Local Guide
December 21, 2023

It was alright

★★★★★
Local Guide
December 21, 2023

Hot and fresh food

★★★★★
Local Guide
December 21, 2023

Great food I enjoyed eating here. I really like the burgers here. Parking: Great parking. It is never full. Food : 4/5 |

Local Guide
December 21, 2023

Worse service ever, they didnt even acknowledge our presence. When we finally ordered took about 20 minutes to get our breakfast. Wont be returning.

★★
December 21, 2023

Sitting down with my family eating a wonderful meal when all the employees start making fun of a family outside of the restaurant.

★★★
Local Guide
December 21, 2023

The restaurant is a little too cold for customers to be comfortable and could be cleaner.

★★★★
Local Guide
December 21, 2023

The front counter staff was disorganized and were having some communication breakdowns, but the kitchen produced excellent quality food.

★★
December 21, 2023

Do people in brockville just not have manners anymore? I kindly asked for my order with a please and thank you. I requested no tomato because I have an allergy. Then the cashier responded very rudely. Is it here or to go? I said to go, please? Then she didnt even put no tomato in the computer. Lo and behold, my Burger came with a tomato. People need to learn manners here. It makes you realize just how much you hate to visit a place.

Local Guide
December 21, 2023

Order 2 blt burger with cheese and chipotle mayo. I get after 20 minutes waiting time 2 chubby burgers no cheese, no tomatoes, no bacon and no chipotle mayo. When I pay 24 dollars i want what I ordered. Again another chain that doesnt care about their customers. Bye bye A&W this is the 10th time you screwed up and will no longer set foot in any of your locations. Sad really really sad.

December 21, 2023

not only could the woman on Drive Thru not hear me, but when I went inside, the manager had the same problem hearing the word combo, he had to enter my order 5 times, it was made wrong and the woman making the burgers was caught trying to add meat from a wheat bun to a lettuce wrap when I stated I was allergic, she ducked out of sight and came back with the meat and now that I tried to eat it, I know she brought back the contaminated meat - thanks for poisoning me This used to be an amazing restaurant, I dont know what happened, but I can tell you I cant be the only person youve proven to that you have no care or regard for your customers

December 21, 2023

Always a great experience at this location however I just realized upon trying to enter with my stroller and sleeping 3 year old that there s no wheelchair access, no ramp or buttons for automatic doors which I found incredibly strange and inconsiderate on corporates end, in no way is their workers fault they are always pleasant and we re also confused on why there is was no wheelchair access as well. Wheelchair accessibility: There s absolutely no wheelchair accessibility, no ramp and no buttons for automatic doors at all.

★★★★★
Local Guide
December 21, 2023

Convenient.

★★
Local Guide
December 21, 2022

Not good.

Local Guide
December 21, 2022

Old and cold food

★★★★★
Local Guide
December 21, 2022

Super fast service. The fries were the hottest that I have ever had from a fast food restaurant. Get their apps to get good promotional deals.

★★★★
December 21, 2022

Very good service, french fries were hot. Burgers were made perfectly even when ordered with modification.

December 21, 2022

Waited 20min to get my food even though there wasn t anyone else but myself at the drive through. Got inside to get my order they didn t even started preparing it. Staff laughing at us and didn t seem to care.

★★★★
Local Guide
December 21, 2022

Great food served in a timely manner. Friendly staff

★★
Local Guide
December 21, 2022

It wasnt the best sausage egg. I was disappointed they wouldnt cook hasbrowns.

★★★★★
Local Guide
December 21, 2022

Good quality food at a reasonable price. Always polite and make very few errors. Recently the quality of the coffee has also improved. Not cheap but not insane prices. A good place for a mid range snack on the go.

★★★★
Local Guide
December 21, 2022

They made an error in taking my order but corrected it without any issue

★★★★
Local Guide
December 21, 2022

Very friendly, staff circulated checking everything. Well done! I had The Canadian

★★★★★
Local Guide
December 21, 2022

Great food and friendly staff

December 21, 2022

They dont have root beer floats. What kind of A and W doesnt have floats made with real ice cream?

★★★
Local Guide
December 21, 2022

I went for onion rings. They were out of rings

December 21, 2022

Washroom is very bad

★★★★★
Local Guide
December 21, 2022

Food was good, hot and service was splendid.

December 21, 2022

Usually the food is amazing. However, the food was horrible(new workers? Havent seem them before) and the one male worker(beard and young) at the drive thru was ignorant. Never going back.

★★★★★
Local Guide
December 21, 2022

This A&W was Right on the Spot!!! The only fast Food chain where I have the urge of applauding after my meal

Local Guide
December 21, 2022

Not open 24/7 like they claim. It s just past 10pm and they were already closed

★★★★★
December 21, 2022

Love the customer service and the quality of food... Especially the milkshake...

Local Guide
December 21, 2022

The cashier could use a little smile while greeting or taking orders. She seemed least interested which makes the customers uncomfortable. And she did not suggest any add ons. The tables were a mess. All of them. And 6 were empty. We had to eat in the car. Overall, needs improvement.

★★★★★
Local Guide
December 21, 2022

Fast service

★★★★★
Local Guide
December 21, 2022

Great atmosphere, great staff and clean environment!! Food quality was top notch !

★★★
Local Guide
December 21, 2022

Pretty mid ngl, Chad Brad is a cool manager tho. Rootbeer is delish.

★★★★★
December 21, 2022

Im not gonna lie. This shii had me urkin and gurkin. Sum top level food right here.

★★★★
Local Guide
December 21, 2022

One of my favorite places to grab a quick bite to eat when in Brockville. I love the Mozza burger, the flavor is just perfect in my opinion.

★★★★★
December 21, 2022

Nicely renovated exterior & interior, creating a great and friendly atmosphere! Combined with fast & friendly service, and the absolutely delicious food!! Resulting in a winning combination, that s guaranteed to be a success for many years to come. Thank you A&W for everything!!

★★★★★
Local Guide
December 21, 2022

Excellent service and convenient location.

★★★★
Local Guide
December 21, 2022

Need a A&W back in Ogdensburg, NY, 13669!

Local Guide
December 21, 2022

No eggs for breakfast what a shame

★★★★
Local Guide
December 21, 2022

$3.99 Teen burger.

★★
Local Guide
December 21, 2022

Not a typical a&w experience. Drive through got all the attention. Stood at counter waiting for about five mins and food was mediocre at best.

★★
Local Guide
December 21, 2022

Ive tried this location numerous times as its close to my house. It is a disappointment everytime. Super long wait time at the drive through tonight. One mushroom on my burger, dried out and no sauce. I wouldnt recommend.

★★★
December 21, 2022

Staff was rude, got the order wrong and the onion rings were massively over salted.

★★★★
Local Guide
December 21, 2022

It was good

★★★
Local Guide
December 21, 2022

It s gotten rather expensive, especially the onion rings, which were all stuck together and frankly rather greasy.

★★★★★
Local Guide
December 21, 2022

My favorite at this location is the Coney sauce ..yumm

★★★★★
Local Guide
December 21, 2022

Some of the staff have an English language barrier. They try, but their accent is so strong, it is difficult to understand them Parking: Huge parking lot Wheelchair accessibility: Wheelchair parking spots and a wheelchair accessible restaurant

★★★★★
Local Guide
December 21, 2022

Dietary restrictions: Oat options for espresso bar Food

★★★★★
December 21, 2022

Great experience Friendly staff Fabulous family restaurant Food was very good

★★★
December 21, 2022

Not the cleanest A&W that Ive been too. And no ice machine onsite.

★★
Local Guide
December 21, 2022

Poor performance and service. Stopped by en route to Toronto to grab and go. No sauce provided for the chicken, no napkins, and no ice in drink. Food was decent.

★★★★
Local Guide
December 21, 2022

Great food, wonderful service

★★★★★
Local Guide
December 21, 2021

Drive through was 10 cars deep. Only took about five minutes to go through. Burgers were fresh and tasty. Fries were excellent. Root beer ice cold.

★★★★★
Local Guide
December 21, 2021

Great food Great service

★★★★
Local Guide
December 21, 2021

Great service, food was good . Just a bit hotter.

★★★
December 21, 2021

Wish they had a bigger selection of smoothies.

★★★★
Local Guide
December 21, 2021

Uncle burger with no cheese or bacon was great, teen Burger was great chicken burger was good according to the other person. However the root beer was either terrible or they made a mistake and gave us Cola instead

★★
Local Guide
December 21, 2021

Prices are ridiculous specially when you get very little fries with the combo. Paid almost $16 for a burger combo i could have eaten a much better meal for that.

Local Guide
December 21, 2021

From now on I will be getting receipts from this restaurant in Brockville ontario..Resturant 4929 Ordered 2 burgers onion ring and small rootbeer... Charged me $49.91 Seams they put someone elses order on my payment...as I used tap I did not know this till I got home... BEWARE get and check receipt!!!!

December 21, 2021

This was at one time a go to place, but the last few years they have lost their identity and it doesnt matter how much they spend on advertising they are only making things worse.

★★★
Local Guide
December 21, 2021

Food was good and hot but the service was extremely slow

★★
Local Guide
December 21, 2021

If you like greasy fries and tasteless burger go visit this place

★★★★
Local Guide
December 21, 2021

Fast an friendly

Local Guide
December 21, 2021

I was unable to put NO stars, unfortunately

★★★★
December 21, 2021

The home of root beer

★★★★★
Local Guide
December 21, 2021

Hot food and friendly service

★★★★★
Local Guide
December 21, 2021

Always better than any other fast food

★★★★★
Local Guide
December 21, 2021

This store at the time we went was very clean very well organized they were excellent covid procedure conscientious the food was prepped fresh great job :)

★★★★★
Local Guide
December 21, 2021

Very friendly and calm old lady

December 21, 2021

Ordered a combo with a coupon but switched fries for rings and sweet potato fries , then they charged an extra 8.50 for my sides instead of switching it .also rings were so salty barley eat them

★★★
Local Guide
December 21, 2021

Food is okay

★★★
Local Guide
December 21, 2021

Great breakfasts. A little on the pricey side but fresh and tasty. Service was polite and fast. Good choice for a quick bite.

★★★★
Local Guide
December 21, 2021

Location / Access = 9/10 Parking = 10/10 Service = 8/10 Washrooms = 8/10 Food = 9/10 Price = 10/10

★★★
Local Guide
December 21, 2021

Almost the same everytime

★★★★★
Local Guide
December 21, 2021

Love the mozza burger

★★★★
December 21, 2021

Good food

★★★★
Local Guide
December 21, 2021

There food I one of the best

★★★★★
Local Guide
December 21, 2021

Quick service and fresh hot food.

★★★★
Local Guide
December 21, 2021

Same old flavor.

★★★★★
Local Guide
December 21, 2021

The food was fresh and the employees are really friendly and helpful.

★★★★★
December 21, 2021

Great service and food

★★★★★
Local Guide
December 21, 2021

Very pleasant punjabi worker at cash, store was very clean and one of the cleanest bathrooms I have seen in a restaurant!!!

★★★★★
Local Guide
December 21, 2021

Clean and Fresh, up to date

★★★★★
Local Guide
December 21, 2021

Who doesnt love eggs cooked to their liking Wish there was an option to add a pancake to make this breakfast even better!! Still the best fast food full breakfast and breakfast sandwiches Ive found