Freshii in Brockville

Older woman (manager maybe?) raised her voice at the customer ahead of me, telling them to Hurry up. They apparently complained that their order was incorrect, and the older woman declined to correct it. The customer left looking very unhappy. When I came forward to place my order, the same woman yelled Yes? I said that Id placed my order online and I was coming in to pick up. She yelled again What? She looked furious. I wasnt sure what to do, so I repeated my request for pick up. Another employee handed me my bag, thanked me, and I left as quickly as I could. I was genuinely embarrassed to be treated like I was not only not welcome, but that level of anger really shook me. Ive never experienced that in any retail establishment. The younger staff seem genuinely kind, very conscientious and pleasant. I will never return to this particular Freshii location ever again.

I was at freshii this afternoon and I was shocked to overhear what I presume to be the manager yelling at one of the employees and I was very taken aback with the things she was saying it seemed very inappropriate having a very intense conversation in-front of not only other employees but customers aswell.

Love freshi. Always friendly staff and delicious food

Was purchasing for someone else. They thoroughly enjoyed the food. The first person I spoke with was rude and condescending. Subsequent visits were far more enjoyable. She was probably having a bad day.

Wonderful fresh ingredients. Made infront of you. Smoothies were great also.

Fantastic food and service at this restaurant. It was a light, fresh meal for me and friends as we travelled back to Hamilton from PEI. The staff helped me find suitable alternatives to accommodate my dietary needs. Very friendly. Will be recommending to others doing the same cottage commute

Expensive for nothing. The avocado she put in the platter was hard. Unacceptable for 26$. Chicken ws disgusting

Very rude staff specially the older lady at the counter. The staff wasnt wearing gloves while handling raw food.

Great staff and quick service.

Butter squash soup was excellent but $8+ tax id expect a bigger container for that price. Had Thai bowl, needed more sauce, pretty dry.

Delicious and made to order. Quick and efficient. Friendly staff

The owner/server was so rude. I came by 10 mins before close and the doors were locked. When I waved to let them know, she rudely waved her arms and said we re closed! . Odd considering the sign right at the front says new longer hours - open 10 am - 8 pm . Definitely won t be back here again.

Nice place to take vegan food

Full, yes, disappointed, yes. Had a burrito, a bowl and a soup. All pretty poor, bland and expensive. Had been a while since we ate there but will not be going back.

Yummy food and good quick service!

Always excellent customer service at this location!!!

Very friendly service. Delicious, colourful AND healthy food! And a cool periodic table of healthy foods display to look at while waiting for your order.

Love Freshii! Their food is soo good with lots of vegan options and I enjoyed their apple cider vinegar gummy. Love going to this location when on road trips, always clean, great service and food quality. Can get busy. Recommend!

Delicious food options and great staff! Definitely recommend for vegetarians!

Vegetarian and vegan, if you like

I usually love this place. However tonight I ordered a Teriyaki bowl and asked for rice noodles, the ones Ive always had there, the ones they advertise. Instead I got home to an unpleasant surprise of a bowl a thin spaghetti looking noodles and hardly any sauce. I couldnt even it. It was dry and heavy to eat. I got a fruit smoothie and this mess for $18+ so disappointing I called the store and the young lady was very friendly and explained that their shipment of their regular noodles didnt come in, but said these were their substitute. I only wish I was advised so I could decide if I still wanted to order it. So for tonight, the Teriyaki bowl goes in the garbage and I guess Ill eat a piece of fruit for a late dinner after a 16 hr shift at work.

Very good balanced and healthy food. Friendly staff

The chicken in the salad I ordered caused me to get very sick I would never come back here again

Buddha Wrap is SO good! Broccoli, cabbage, wonton, carrot, rice with a peanut sauce.

staff not very nice

Good alternative stop on the way to Kingston or the big TO. Fresh, tasty options here that are served quickly with flair. The bowls seem to be the best thing on the menu

Fresh and delicious and wonderful staff

Really good fresh drinks here. Also great healthy alternative for a lunch, especially in the area.

Delicious salads, was surprised by the Tofu hiding some flavors.

I normally have no issues when going to a freshii, but when I order a teriyaki chicken bowl today for almost 15$ Plus I added in the fresh jalapeño and I only got to small pieces of chicken.

Fresh Friendly Flavour Value

Food was good. I wished the portions were bigger though. Will try again.

Half of my burrito was cold. Was supposed to be a bit warm. I ordered on SkiptheDishes from here. I bought 2 bottles of diet coke. Was given 2 cans instead and charged me the price of the bottles. So overcharged me. I will give them some slack, it was around dinnertime when I ordered from there and the Teriyaki Twist Burrito was good. Although I wished it had teriyaki sauce throughout the whole burrito and not just 3/4 of it.

Terrible experience. Got off the highway to get a quick and healthy lunch. Took an hour. They spilled hot sauce all over the outside of my salad bowl and it stained my shirt. Tofu pieces were incredibly large and weren t cut at all.

Sparkling clean washrooms. Buddha bowl was tasty. Staff very friendly.

Standard freshi, food was made to order, tasted fresh. Location was a little busy but staff were friendly.

Ordered food on the app. Food was ready and ready for contactless pickup. Food tasted great. Buddha Satay bowl. Remove broccoli add edamame.

Love this place. My go to healthy meal spot. Always fresh, always good, always affordable!

Great service. Super fresh. Love the protein options and the staff takes time to make sure your order will be what you want. Super fresh

Ordered online three times and each time was messed up. First time I went and it wasn t ready on time ended up waiting 25 minutes to have it made. No worries, I don t mind a small wait but when I get a notification saying it s ready, it s a little frustrating when I m coming in on my break quick for it. On top of it the order itself wasn t made as requested. Second time wasn t even made to what was requested as well, never added my sub ingredients or added sauce. Third time was the same as the second. I love Freshii the atmosphere is always positive and I get there s new people working, but they need to read the order receipts fully before making a meal in order to make it properly for the customer.

This tiny vegetarian soup was $11.

Food is very good and staff is very friendly. One in particular, I don t know her name but short, young girl with short wavy hair and she is always lovely. The cleanliness of the restaurant could be improved and should be. Tables are not wiped down enough and neither is bar table. Other than that, my favourite place to go!

Wow! Great food and excellent service. Special thanks to the staff for such a welcoming experience. :)

Food is fantastic, tasty, colorful, fresh, tons of options!!! Yes a few dollars more than you would spend at a regular fast food place but you wont have greasy garbage gut after you eat!!! The staff was so friendly and spent time explaining the menu and the concept to me. I have already recommended Freshii Brockville to people and will continue, cant wait till my next visit!! Thank you for providing a healthy option and for having such wonderful customer service!!

Always a must on our way to cottage country in Brockville

Good good. Good service. Would definitely come again

Great selection

Pretty quick service, food was good.

Ingredients are always fresh and they alway have great deals.

I love ordering my favourite Freshii meal, the ouxaca bowl, on the mobile app! My meal is ready when I pick it up and is always delicious.

Very friendly and helpful service. Food was tasty! Portion was generous. Would definitely go back when traveling through Brockville.

Freshii is a great restaurant for healthy choices. The kids meals are only $5! Take out and eat in are fast. I find that this location is really stingy with the servings and sauce compared to other Fresshiis. The smoothies are too expensive when compared to the neighboring Booster Juice

First time there and the staff was informative and friendly! So many good things on the menu, will need to go back and try something else

Always excellent service at this location!

Nice staff, clean restaurant, amazing food. Way better alternative to mcdough

Our favorite place to stop on our way to NY for healthy fast food. A little pricey but delicious and easy.

Amazing food here! Everything is so fresh and made quickly! No waiting here! Try the Cobb Salad, you will not be disappointed!

Food was delicious. Victoria served us and she was fantastic, so helpful! Wish I lived closer to this spot.

Food always good, friendly staff. Highly recommend

Good food

Excellent and refreshing. Always a good choice.

I dont think Ive ever been to any food place that I have not once been disappointed by the service. Though for the most part it seems to be younger people working here they are always the most friendly and patient people ever.. especially considering when I try to fill out one of their menus with things I want and stand there for ten minutes confused, theyre always happy to help and explain things with a smile on their face... Helps that the food is always delicious as well.

Fresh!

They are always friendly and love the food

They didn t clean the rice properly and was uncooked. Kind of disappointing...also found a small hair in my pangoa...never faced this in any other location

Good but need more space

What a find!!! Hidden amongst all the make-you-fat places up pops Freshii. This place is super healthy and the staff is amazing! They help you order with advice and samples. You can eat anything you like and you wont feel ill (or guilty) afterwards. Also - you are not hungry for many hours after eating here. Very good food that is tasty and hits the hunger spot. Will definitely visit everytime as we do the Montreal-Toronto drive.

It was lovely, healthy and delicious. The staff were fantastic and friendly. :)

Totally disorganized operation. The lead women was screwing up everyones orders and couldnt do anything right. 35 minute wait for a bowl!! This location needs to have corporate offices review their operations

Awesome

Very good service and it was delicious

I give the food give stars but only three for the cleanliness of the tables.

Just good and wow

food was great and customer service is always friendly. Would recommend getting the app to skip the waiting in line during their busy hours!

Great healthy, tasty and cheao option.

$24.00 for 2 salads. Kale was shredded. Everything was shredded. Caesar sauce was not very good. All this without a drink. Will never return again!!!

Always good. My kind of food

Very slow service, filthy floor and tables and disinterested staff

Cleanliness is very poor and the place was not busy

Good food, but sandwich are way too big and by the time you added what they propose your bill adds up over 20$

The menu on the wall was too small to be readable.The soup was good but the annouced price was as if the meat was included, which was not the case. The format could also be smaller. We took a meal soup, a kid soup (both with ckicken) and a tex mex wrap and it costed 29 taxed. Quite expensive for noon meal.

Good food at a decent price

Looking at the Ottawa and Toronto sites, the ingredients for a cobb salad are consistent. I was surprised to receive a cobb salad with no blue cheese. Is blue cheese not a standard ingredient? The substituted dressing was also horrible.

We make a point of stopping at freshii in Brockville when doing the 401 from/to Montreal/Toronto. Healthiest restaurant on the 401.

Good selection of healthy meals. Fast and tasty.

Really great and healthy food

Excellent!

Good food, but portions are miniscule

The foods used are fresh and tasty. I loved the Baja and Tex Mex burrito. These are very good portions.

What a great place to stop when you are on the route from montreal to kingston or toronto. Service was amazing and the food incredible

Great food and friendly staff.

The staff were so accommodating! It was only a couple minutes to closing and I ran in to grab a zen wrap. I felt so bad because it was so close to closing but the girls working were delightful and let me sit and eat still! Two thumbs up!

Love Freshii! Great salads and bowls, fresh toppings, and you dont feel awful after your meal. Service has always been friendly and the bathrooms are always clean!

Delicious, Healthy, Varied Menu, Friendly Staff!

This is absolutely the best place to eat in Brockville. Put your burgers and fries on hold for a couple of months and try a fresh new experience in eating. Vegan menu is vast, sensational and delicious. They will substitute anything you dont like for something you do. I have lost nearly 3p lbs since October of last year by completely cutting out animal protein (all meat and dairy products). At 55, feel better than I did in my 30s and 40s. Hands down best life chpice ever! Tgank you Freshii for enabling my lifestyle choice.

Service was exquisite! The lady that served me was very knowledgeable on the ingredients which is important when youre trying to eat vegan. Thank you!

Very lovely. Portions a little small but delicious all the same

we got great service from the two employees working sunday august 19th at 5pm. thank you.

I had a pretty average wrap here. I had the smokehouse and I was kind of surprised at the lack of vegetables considering their branding.

Great fresh fast food

Delicious, healthy and priced very well.

A little pricey, good fresh food

Awesome! Every time. They are accommodating for those who food sensitivities.

A must-stop if In need of a quick bite between Montreal and Toronto! Real food, fresh, customizable, great value and healthy. Portions were incredible. Staff was great!

Asian inspired fresh healthy fast food. I love it.

Very pleasant lovely staff Courteous clean Fast service and extremely healthy menu No fear of hi fat hi salt foods Very happy Pushpa

Friendly and helpful Staff, food is fresh and delicious. Clean

Good, quick and healthy food

Awesome healthy food

Simple set up. Decent ingredients. Often busy at lunch time.

Delish

Love the menu here!

Really impressed with the manager and employee morale. They went above and beyond catering to our plant based food diet. Even found staff members that share the same values. One of the top grilled wraps weve had, keep up the great work!

Great, clean location...great staff and awesome food and freshness! Great place to stop for a healthy bite as were passing through from QC to TO.

Tasty healthy food.

Fresh ingredients and very friendly staff. A LOT of food.

Excellent service! Love the food?

I eat here almost daily. The staff is great and the food is fantastic. If youre looking for a healthy alternative to all the fast food in the area this is it. Stay classy Freshii. :)

Food is always amazing - however, Ive been in there over a dozen times and have had my order wrong multiple times (even after filling out a menu card).

Great good. Quality service. Good people.

Excellent food and juices. Feels good to eat healthy. Friendly and fast service

Great fresh food. Can add many variations.

I was surprised how delicious the wraps aka burritos tasted. Try the hot Super Food soup...you will be stuffed! Yum yum.

Very healthy and reasonably priced! Accommodates vegans, vegetarians and meat eaters.

Love the freshness and variety!! Truly caters to all types of eaters. The Brockville location has excellent friendly staff and is very very clean!!

Youll never go wrong eating at Freshii. Always fresh, always healthy, youll just feel good after eating here. Staff is amazing, quick, and knowledgeable.

Healthy fast food! Always has fresh ingredients (fruit, vegetables, cheese, etc.) on display. My favourites are the bowls: beds of cooked grains with four or five fresh toppings. I could eat here every day.