Swiss Chalet in Brockville

Beth was very personable and professional. We had a lovely time, thank you.

Great food Amazing Service! We had take out for our Christmad party....

Ordered online. Quick efficient. Food was amazing!

Delivery time was perfect and the food was delicious!

Great food, fast and good service

Its ok average chain restaurant.

Amazing service as usual. Kathy was an awesome server!

Excellent food and service

Delivered Parking: Ample parking Food : 5/5 |

Beth is a great server!!

Best Swiss Chalet in the province. Consistently good.

Our server Beth, was exceptional. Very attentive.

Though very busy for a Thursday, dinner was fantastic, and service top notch! Even when i suddenly had to leave, and turn Dine-In to Take-Out, they were very helpful! Thanks Swiss Chalet! Food

Portions (breast) very small. Service poor...place settings were not placed...finger bowls were not offered nor brought after requesting. Used to be excellent/enjoyable. Now...never again!!!

Busy but Emma was great! Parking: Easy to find a spot Food : 4/5 |

Very good. Waitress was excellent(Abbie)

We ordered the loaded perogies and garlic loaf and it was amazing, good price great food and the time was earlier than expected

Group of 3 families with noisy kids. Service was impeccable and very patient. The waitress was very friendly and made us feel welcomed. The food was excellent and the portions very generous.

always very good service

Consistently good, great coffee chicken always great. The best meal for the price in the area

Beth was an absolute delight. Thank you for a lovely meal.

Keep on coming back service is always super and food is very good. Comfort feeling is always good. Beth is very friendly and delightful knowing her job well.

Always a pleasure, whether it is dine in or take out.

Beth was excellent ..we got our food in 10 minutes !! Parking: No thanks Food : 5/5 |

The food is delicious and the staff is friendly. Good stop right off the HWY.

Love it!

Me, family and friends came to SC in Brockville to eat the food was absolutely delicious! Highly recommend the ribs and cheese garlic bread loaf. The ribs were perfectly cooked where with little to no effort the meat comes right off the bone. The loaf is always god everytime you get it! If you love garlic bread you will LOVE IT! The service is really nice and when you ask for something like another drink they are right on top of it. Every time me and my family come it s always been good. If you are new to Brockville this would be a good place to dine! Kid-friendliness: They have good size meals and a decent option of drinks to choose from! The staff are really nice and good with youngsters.

Beth was lovely! Just excellent service. Vegetarian options: Nice salads. Kid-friendliness: The kids meals are well priced and great portions.

Good consistent food. Service was quick and friendly.

Really nice place. Go there monthly with a group. Always a treat. Food is consistently good. Service is friendly and quick.

Swish chalet in Brockville always gets 5 stars for me. Service, food and atmosphere are always as expected. No sticker shock when you get the bill even though prices are up slightly, Swiss chalet is not gouging customers like so many other establishments seem to be doing. This restaurant is just simple well done food for good value for families and I hope they continue for many more years. Don t change anything please!

Best chicken meal I had in a long time. Top quality coleslaw, best spicy BBQ sauce, good fries & a nice bread roll. You cannot go wrong with this place. Highly recommended.

My friend and I went to Swiss Chalet in Brockville Monday for lunch. This is the first time I can say meal was awful. Chicken was so dry and fries reheated and only bits of fries. I told waitress but nothing was done. Bad experience.

We normally do not eat out, take out so this was a treat at a good price.

Always a great experience at the Chalet. Love this place.

Take out-Food and service was excellent. Prices were a bit higher than what I remembered but still well worth it!

Placed an order online for curb side pick up. I placed my order early this morning for a later time pick up. We were ordering for family friends as part of a meal train plus I ordered for my hubby and myself. We live in Iroquois and set pick up time for 4:15. A pleasant individual delivered both orders out to the car and was so kind and greeted me with a big smile. Loved the great customer service. Food was amazing. Great value and excellent experience all the way around! Thank you! 5***** s

Great food and great service. Amazing staff.

I love this Swiss Chalet location. Great service and polite staff. Plenty of space.

Service was outstanding

Service extremely pleasant. Asked for crispy bbq and it was 10 on 10.

I always like it here!

I always enjoy the chicken at Swiss Chalet! Then top it off with my favorite coconut cream pie!

I will not be returning to swiss chalet due to false advertising on the two can dine for 19.99 promotion .. I felt cheated when I visited the restaurant and found this special was available on tuesday only . Very misleading on company website where conditions are not noted.

I reckon it was lunch rush but once we got our food we never saw our server again (at our table) - it took a good 20 minutes to have plates cleared, get the bill and finally pay. Chicken noodle soup was clearly from a can, the chicken was pink lol

I always enjoy eating in there. Staff is very nice and accommodating Parking: Occasionally on a friday night hard to find parking and christmas time near impossible because of christmas parties. Food : 4/5 |

Swiss Chalet has always been a Central Canadian performer, and this branch is no exception. Good value for money, with healthy choices for those who want them.

My family loves this place. Very much of a family place

We got take out. It was delicious.

Potato soup is the best! The quesadilla was delicious. Staff and servers always a delight to experience. Food : 5/5

Have eaten here many times but I have been surprised by how the quality has gone downhill in the last few years. Very disappointing. We went as a family of 5 and had to wait 40 mins for our order? Which honestly is fine. But our server did not come to check on us once or to let us know that it s almost ready . The owner just stood around with a bit*h face, watching her staff be useless. Instead of waiting tables and being, ya know, a server, our server was folding cutlery lol. Food was good tho

Im a foodie who rarely goes out. I cook well. Eat grass finished and pasture raised. I enjoyed this food. The salt. The skin, the meat was good. The potato was enjoyable enough. Id definitely go back in the future. I had the d leg dinner w bk potato.

Parking: The parking is shared by Harveys and at dinner times it is difficult to find parking as it is a fairly small parking area. Wheelchair accessibility: There is a nice long ramp from the parking lot to the door and they keep it cleared well in the winter.

We ordered 2 meals tonight. My husbands meal was missing both his fries and bun. Good thing he likes meat! Not the first time this has happened. The food is good, if you get it.

Their food is delicious and the staff are friendly and helpful kid friendly too! Plenty of parking.

Very good enjoyable Kid-friendliness: Very kid friendly

Food was really good. I just wish the chicken portion was a bit bigger. Service was exceptional! Awesome and friendly. It was a great way to celebrate a 2 year old birthday. Kid-friendliness: Grandkids 2 and 4 love the restaurant

Pricing has gone up quite a bit , taste isnt what it used to be.

Bob Evans with a liquor license.

Came here for lunch with a hockey team, service and food were fantastic!

Always great

Service was good, location clean, meal was warm and plentiful!

Great.

The Brockville location always has fresh and delicious chicken meals every time I visit! And the service is great. Well done, team!

Highly recommend this SC location! Great food. Excellent service. Reasonable prices. Very family friendly. Beer and wine available.

Parking: brockville and ottawa location Kid-friendliness: children we congratulated them they loved it Wheelchair accessibility: its was cleared on snowy day

Really enjoyed this experience. The food was great and I enjoyed my time here.

Typical Swiss Chalet - good chicken and our waitress was superb!

On Sunday my hubby and I treated ourselves to a trip to Swiss Chalet in Brockville. It has always been one of our favorite places to eat. We got there shortly after four in the afternoon, thinking that we were playing it safe by going early. Wow were we wrong, it was already busy but no problem. The smiling lady at the door took care of us very efficiently. My husband had his usual Quarter Chicken Dinner, but I opted for something new. I decided to try their new Fish & Chip Dinner. Im so very glad that I did. It was fantastic, the best Ive had in a long time. The fish was moist on the inside and chrispy on the outside. And you know how great their fries are. We were full and very satisfied. We even used our CAA membership for a free Canadian Maple Sunday to share. Served with two spoons of course. CHEERS Swiss Chalet!

My wife and I have been here a few times and it is amazing! When we went tonight, it was packed with hardly any empty tables. We were greeted quickly by someone genuinely smiling, seated quickly and our waitress arrived soon after. The restaurant was extremely busy but we felt very well taken care of and the food was, as usual, incredibly good. The quarter chicken is the best chicken weve ever had and the service is always exceptionally good. This is about 25 minutes from our home, but well worth the trip.

We take dad, he loves this place, and we wouldnt take him if we didnt like it as well!!

Price ok, service very good. Food...so so.

The food is incredible here! The best chicken ever!

In take out girl was rude

The Chicken was very very oily. They forgot the utensils, butter and whatnot. Not impressed as it was our first time. I actually enjoyed the Caesar salad

Chicken stir fried was floating in the oil, yuk, the fries were salty and chicken was just okay. I am not planning to go back.

Great food and service.

Everything was great

People was friendly, food was quick, hot and yummy. The atmosphere was just beautiful. They have tables, and benches too. Parking: Parking was close to restaurants Wheelchair accessibility: There is a ramp I noticed as well as stairs

Exceptional service, delightful dining experience, will definitely return.

Food is good and prices are reasonable. I love their chicken poutine!

Visited today. Had a crispy chicken breast that would chip a tooth. Served with a half a side of fries that were like nails and the other half was bits and tiny pieces of gravel. Worst experience ever at Swiss Chalet

Absolutely fabulous

Hadnt eaten at a dine-in Swiss C for a while, so this was a real treat. Love the type of fries better than anywhere else. Even Harveys dont serve the same quality of fries. Chicken and sauce were good, too. Enjoyed the meal immensely. Its one of my favorite places to dine-out.

So went in for take out and found out that there hours have changed to 9pm close yet there website says 10pm time to update. Overall love the food the chicken, fries and chalet sauce is still amazing. But l can say 15.00 for a rib burger is a little pricey.

Quarter chicken and ribs combo, delicious. Quarter white with salad, yummy.

Just the best chicken!

Was there Fathers Day. Waitress seemed a little stressed. We ordered garlic cheese loaf. Hardly any cheese, no garlic taste and hard as rock. We waited forever for food not sure why. Everyone else was being served. My chicken strips were over done and tasted like it. Ceasar salad needed more dressing. Hubby meal was ok except salad. Very disappointing

Food was ready super fast! Very impressed!

Top service Yummy food Friendly staff Food : 5/5

Fantastic food,

Very good food. Good portions, well cooked. Lots of parking and good service.

went for lunch today...the place wasnt as clean as it usually is. The chicken was quite dry and pink in places, the fries were quite greasy...disappointed wont be going back for a while. It wasnt cheap either...

We had a great time, staff was excellent and food, as usual, was great.

Restaurant is very clean, servers are very friendly and food was delivered fast and hot

Good place to eat . Friendly service .

Location is good for access but not the greatest looking Swiss Chalet from the outside. Food is very good as usual and was delivered hot. Service was very nice and friendly.

Waitress was pleasant BUT she constantly neglected our table & kept forgetting to bring the stuff we asked for. She was super attentive to the table beside me & behind me but I had to constantly call her & remind her to serve us.. The food was really good for a change as in recent years the chain has slipped in quality but either theyre back on track or we lucked out. Had hot chicken & the kids meal deep fried mac n cheese balls. Kid-friendliness: Great choices on the menu & you get quite a bit plus a drink & dessert. They used to give out toys years ago but no longer...its a shame...a deck of cards or learning games or a craft would be neat...something to keep them busy while you wait for your meal or while in the car travelling.

The chicken is very good!

I was sick for 2 days after eating there. Never again. But the staff was great.

Very slow and forgetful for our order

Very good food, outstanding service, very pleasant and fast waitresses

Just order half chicken meal & garlic cheese loa for delivery , wasn t fresh out of rotisserie . Chicken was dried out & baked potato was under cooked also garlic loaf was hard & slightly warm . I don t know how they get away with serving this garbage.

Food very good but chicken leg very very very small Very good service thanks to our waitress who was very busy

I was traveling through southeastern Ontario and needed a familiar meal I could count on. Having been a long-time fan of Swiss Chalets rotisserie chicken, I decided to stop at the location in Brockville for a late lunch. This particular Swiss Chalet had recently undergone renovations over the past couple of years, giving it a bright, clean look. I was pleased to see the restaurant maintaining high standards even in smaller, regional locations. Of course, the real test was the food. I ordered a half chicken with fresh cut fries and a side of the signature chalet sauce that is beloved by almost all Canadians. The chicken was juicy and flavorful, with a beautiful crispy skin. Its clear that Swiss Chalet has mastered the art of rotisserie cooking, producing perfectly cooked chicken time after time at their restaurants across the country. As for the chalet sauce, its the perfect complement to the chicken. Tangy yet creamy, it adds another layer of taste without being overpowering. I can understand why people get addicted to dipping their fries and chicken in it. For anyone who has never eaten here, do not expect chicken gravy. Overall, this Brockville Swiss Chalet delivered the quality and value that Ive come to expect from the brand. They maintain the same high standards that have made Swiss Chalet a staple of Canadian dining. Whether Im in Toronto, Wiindsor, or Brockville, I know I can get a delicious rotisserie chicken meal at a fair price. Its comforting to find familiar favorites when traveling to the eastern parts of Canada. Parking: Smallish parking lot for both restaurants, but we easily found a space. Kid-friendliness: They are very fast. You will get in and out. They high chairs and they have a toy box for the kids. Wheelchair accessibility: Great ramp double doors. Good seating options and no stairs to the bathrooms.

A first experience at the Swiss Chalet and surely the last. Broken order, overcharged bill, lukewarm and not well cooked chicken. I do not recommend this rental.

Good chicken! A good choice of beers too. Recommendable!

The service is great, the food is good and the prices are terrible..

Called to order delivery to a hotel in brockville. The person we were talking to was in The Phillipines and background noise was un bearable. Needless to day language was an issue. A POX on swiss chalet for not using Canadian people

Very nice experience at this Swiss chalet, we were a group of 6 and everyone loved their experiences!!

Ordered a poutine, Not very good, taste wise. And not even a year ago, the portion size was 3X what it is now. Dad got some chicken sandwich, it was just 2 little pieces of cheap white bread with a bit of chicken between them, and everything absolutely soaked in gravy so it was soggy and you could only taste the gravy. Dad said it wasn t good. Restaurant looks nice and clean. Service is nice. Ladies bathroom looks very nice and clean, but it smelled so bad I couldn t bare to use it. It s a real shame. Us Canadians have very fond memories of Swiss Chalet, but clearly those times are past.

Worst place ever cheap and dirty lost of flies around ur food

I showed up only about a half hour before closing time to place a takeout order, and was pleasantly surprised at how upbeat and friendly all the young staff members were! Everyone had such a wonderful attitude, and were really making the most of the fact that they were stuck working, especially for being Thanksgiving Sunday. Kudos to the management at this location; a truly refreshing experience and really brightened up my evening!!

Always a great time. Service was good. Food was awesome. Fast service as well.

Very nice restaurant,friendly staff and great food. Would recommend

Food and service were very good Washroom was clean Servers we pleasant Food : 4/5

Well eaten and good value for money! I advise

Everything was fine until I became Ill an hour later. This is the second time I have had lunch at Swiss Chalet and I had a reaction akin to food poisoning.

The Food is fair, the service was excellent and the atmosphere? Better than average fast food. We enjoyed ourselves and got good value for our money.

Rotisserie chicken wrap was cold as though sitting in fridge not freshly made. This is the second time this has happened.

Cold food

I love there new beef meal with horse radish and gery with vegetables and with mass potatoes

Delivery service - VERY Fast... In less than 5 minutes, I had my order and you can see the employees preparing everything. I appreciate this aspect!

I was disappointed in the ribs and the coleslaw tasted funny. Wondering if the server was having a rough night. My order was wrong and when corrected was still missing part of what I should have gotten. We got the napkins our utensils were wrapped in. My son got wings with no extra napkins/wipes. I gave him extras from my purse. I did the same for myself with ribs. Dessert ordered no napkins provided. We were told only if you ask at that point there was no point. My boyfriend grumbled about it and across the restaurant the server engaged him. He got hostile and a customer told him to back off because she was a woman. Even though the server continued to engage with him. Honestly the customer getting involved angered me the most. We all have bad or off days in customer service but the attitude she was throwing off was very disappointing

Food was delicious though it took a long time to get drinks refilled

The food and service were excellent.

I have not been to Swiss Chalet in years! was pleasantly surprised with the price and quality of the food. Our waitress Charlotte was awesome, vey informative and quick to bring appetizers and beverages. Our dinners were very delicious, I will definitely visit other Swiss Chalets in the future. Great job Charlotte and Swiss Chalet!

I love the food and the service is awesome!And Swiss Chalet is very good looking. Vegetarian options: I dont usually have vegetarian food but i know that there are some. Parking: There is around 30 spots to park. Kid-friendliness: There are kid menus and high chairs for free. Wheelchair accessibility: There is 2 ranps for weel chair accessibility.

Overall pretty good! Just thought chicken was a small portion is all.

Good food and service. Have a Merry Christmas & a Happy new year

A very busy night and the young lady handled it very well I believe her name was Emily

Ordered take out via app. Order was ready in 15 min on a busy Saturday evening. Once I clicked I arrived and entered parking lot number, car plate number on their app for curbside pick up staff with a big smile brought out my order in a minute. Food was hot and kept well in the box. Csaesar salad was fresh and packed so clean. Take out pick up on this location was very pleasant, with no pain.

Great Family Meal. Excellent Service

First time having cold soup...

I did want to say, our waitress Debbie was wonderful. Our food was great hot and fresh. My lemon meringue pie not thawed completely. But I enjoyed it. It was very busy but that didnt affect our service. Parking: Lots of parking

So happy to have beef back! Our server was great Sorry I forget name. Came in noonish today.

Kudos to the friendly,polite and amazing staff. Thank you for your great service! Parking: Free parking Kid-friendliness: there is special menu for kid

Roast Beef is really good.

Super service

Had roast dinner ..excellent

Good food good service good price

The customer service goes above and beyond. Never a bad experience and good fresh food with efficient, friendly servers.

Wait staff are a pleasure. We always come back as you are my soon to be, 90yr old Mothers favorite restaurant . You are also very accommodating to people who are in wheelchair . Thank you! The Darling Family. Heather,Angie and Carole.

The employee who delivers the food to my car is an absolute delight!

Good food and friendly staff

It was very good

good food i went here and they gave me a toy its gret

Excellent service fast and friendly affordable service.