Osmow's Shawarma in Brockville
2539 Parkdale Ave Unit A1B, Brockville, ON K6V 3H2, Canada
About
Osmow's Shawarma is one of North America's fastest growing quick-service restaurant chains, boasting more than 175 outlets. Its modern take on classic Mediterranean and Middle Eastern dishes has proven a hit with its ever-expanding customer base. Serving the best Shawarmas around, Osmow's pita wraps offer a choice of Chicken, Beef, Lamb, Beyond MeatTM, Falafel, or Veggie. The extensive menu also includes delicious Platters, Signature Creations such as on the ROCKSTM & on the STIXTM & Canadian classics such as Shawarma Poutine. Osmow's is Proudly Canadian and family run since 2001.
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December 9th 10:30 pm. First time at this location and sadly I will not be returning. I did not feel welcome what so ever. Staff seemed more interested in closing duties than customer service. If your hours state your hours of operation are till 11 pm I shouldn't feel unwelcome if I come in with more than 20 minutes till close. The staff wouldn't let me order the item I wanted because apparently the whole listen is already clean. Instead the staff decided to serve me a cold chicken shawarma. Didn't find out I was served cold chicken till I got home, If I had known it was going to be cold I would have gone somewhere else. By far the worst shawarma Iv ever had. When making my payment I was given a handful of coins instead of bills, I asked them for bills and was told they had none as the staff continued to count his bills for his nightly deposit. You shouldn't be giving me a handful of coins just to make your deposit easier. As I was leaving the establishment I was watched through the window as I was getting into my car and they locked the doors behind with more than 10 minutes left till your posted closing hours. Total disrespect if you ask me.
Staff was super present,food was amazing
Best service n food. 💯 recommended
It's always great food, just not always a consistent amount. For example, i asked for turnip on a wrap item, usually it is in strip form, today i couldn't tell if i got any...i found one very small cube that may pass as a turnip. Most days love it. Tonight, I was sad as the turnip is literally my favorite thing about getting osmows food
i ordered on 7th of oct around 8 pm , a super chicken shawarma wrap by uber eats . the chicken in it was so bad there was hard small , tiny pieces of chicken that was not chewable. i don’t know overcooked or not properly cooked or may be some issues in chicken itself.. but my experience is very bad . also very bad in taste looks like not fresh . kindly fix this . thanks
It’s really very nice food and flavours I was ate most of major city’s food was awesome and This store need a Osmow attention to improve service and staff professionalism of cheap labour cheap customers service , none hygiene staff behaviour talking on the phone preparing the food , clove on hand touching adjusting théier dress then With a same cloves touching salads it’s really not acceptable Me and other people’s order the food wait about 20 minutes chicken not ready , and employés are not even tell the customers have to wait for the food , just took the payments , talking them self laughing having fun
Better than I expected. Vegetables are fresh, and everything was cooked very well. Tasted very good. Pleasantly surprised
This was my first experience eatting at Osmow’s ever and the staff are very friendly very clean atmosphere, the washrooms were spectacular there’s disable parking on either side of the door with Wheel Chair entrance I would rate the overall cleanliness and friendliness of the store 9/10
Great food, good price!
A must eat at location very good food great service
I was going to Montreal, on my way i was looking for Halal food, I came to Osmows, this Location has tremendous food, the employees are very cooperative, the place is neat and clean, I would give 05 stars.
Excellent food and customer service
I am not sure which way the beef was cooked, but it has nothing to do with shawarma.
friendly and knowledgeable staff. delicious food great sitting atmosphere Food : 5/5
Second experience and always get amazed. Great quality, tasty food and nice service.
I went on Friday night order small chicken on the rocks they never cooked the chicken on the grill it was served cold. Very bad service they made me wait 15 minutes for my order when was already on the side getting more cold . Look out for the over cooked pieces of meat
Very delicious shawarma! And they work until 11.00 pm. Its very good if you want to eat after 9 pm. Thanks Osmows Shawarma!
Wow, have the portions ever shrunk down, since like 2 weeks ago. I had one cube of tomato in my salad and 3 pita croutons, seriously disappointing. Wont be spending my money here again, which is unfortunate, cause its my favorite. Food
The food is disgusting we couldnt eat we threw everything away Its not shawarma, its chicken that isnt cleaned well and is too spicy (half the sandwich was chili) The place is not clean and it could be spicy.
Good food
Great place for Shwarmas onroute the highway.
I ordered 2 oz boxes and mine was completely horrible tasting. I do generally like the food but tonight i could only do a few bites and rest went in the garbage. Please check expiry on sauces or not properly stored as i am pretty sure thats why my food tasted so bad that i couldnt eat ir.
Wont be back; my wife picked up for lunch, the only thing we could taste was the hot sauce that wasnt asked for. Took the wraps apart to try just the insides, beef was super tough and falafel was pretty poor. Out of three of us no one took more than a few bits before it went to the garbage (I hate wasting food!)
Delicious food, fast and friendly service, and being able to choose your spice level is great! One star removed due to playing unnecessarily loud music in the late evening Food
It s not good anymore. Worst food and taste. Bad quality.
we ordered shawarma and Fatish ,were in shwarma was good but was very disappointed with the Fatush as it was dry salad with bear minimum dressing with blend taste ,expected near to middle east taste as it was a meditarian restaurent felt not valued to waht was paid .
Me and my girl are the baclava cheese cake and now we re both pregnant with little baby osmows
Orderd shawrma wrap not worth it staff was so rude food was bad not recommended
Definitely would eat here again!
Staff were good but I had the lamb salad and it was disgustingly greasy. Which is really perplexing given lamb is a lean meat. Mine however was all grease and consequently my salad was soggy with grease. The whole thing was inedible. My partner had the chicken on stix and did not have any issues. His chicken was decent and fries crisp. His side salad was fresh. I guess all I can say is avoid the lamb salad.
Poor sirves poor food over cooked chiken even tho I gave em 20 min to make fresh chicken
Amazing food, excellent service, friendly staff.
Nikita and jazz very helpful and excellent customer service
Staff is always friendly and food is always good. We come here once a week at least
I really wouldnt call this a Shawarma place. They should stick to Indian Cuisine. What they served us was just a flavourless chicken wrap. Obviously this place is getting paid and staff reviews. Will never go back there again. Also great disappointment, they only served dark meat.
I really enjoyed this restauraant!
Food is delicious and serving ratio is very good as well. Staff was helpful as well.
Good food and fast service .
Great food
Great food and great service
Well organized environment and authentic food. service is outstanding and friendly.
Best food and best service
Food was best
Best service
Best food service and best environment.
all employees are good and good food service.
Very nice food
Food is awesome
Amazing food and friendly service.
It was amazing and staff was very friendly.
Great food, Great Service.
Nice food.
Great team. Friendly staff. Amazing food
First time I eat at osmows and the food was so delicious and serve with a few minutes and the ambience atmosphere was so peaceful and calm even the staff is so friendly and welcoming. I love eating osmows
Food was great. Went only once but will go again for sure. Staff is amazing too
Great experience
i am a big fan of osmow s but brockville osmows has the best tasting food. the music is always nice and the workers are always generous.
This is one of the best place in brockville to eat. All the staff are very friendly and good behaviour. And the food is amazing. Thank you osmows brockville.
Great taste and fresh ..go to place
Great chicken on the stixs
Osmow s has great service and ambience. Staff is quite friendly. Also, food is delicious. Food
Amazing food and very friendly service
I visited on this place i ordered Falafel wrap that was so good and their garlic sauce is so delicious.
Great food, great Staff, they are so friendly. chicken on rice is yummy!!!!!!
Always love Osmow s delicacies
Osmow s shawarma is a cozy spot in a Brockville city offering mothwatering shawarma wraps. The menu features classic chicken and beef options as with as vegetarian alternatives. Highly recommended Food
their customer service was great
Excellent service and food is superb
I luv osmow s food
It has very good service. I recommend
Good food. Must try
Good food
Good Shawarma place
Great food, fast timing
Clean restaurant love the food
First time trying the lamb shawarma and it is another level! I ordered the Saj bread instead the normal pita bread. I love it!!
Very disappointed with the service. Niha (SP?) Made a simple chicken shwarma for me and put it in a bag as I watched. I was standing at the counter as she walked away. She did a couple other things ( like filled the condiments) then came back almost 5 minutes later and handed me the bag. I couldnt believe it. I thought that ordering have been someone elses. I was stunned and expressed my disappointment.
Food
Ive had Osmows in a few locations. We stopped for a bite on our trip to Ottawa and wow!! This place was booming! Staff worked fast making everyones orders plus, deliveries and got our order spot on. Best chicken Shawarma hands down!
I enjoyed my meal here.
The service at location was amazing and fast. The store was clean and the food was good as well.
Worst customer service manager doesn t even know how to take orders. Wouldn t understand a word in English if you guys need training before starting must focus on language as well. Talking in there language and unprofessional behaviour. Owner must reconsider the staff. Even reassess the decision.
Food is super good and I really like the atmosphere. Food tastes great and it s fresh Vegetarian options: Falafel shawarma
Absolutely loved it!!! Pricing is perfect!
Fantastic service!!! Great staff .. food is excellent.. good eats!
Good service great food
Good food excellent service. Beware : when you re asked for the heat level, hot really is hot! Well at least for this middle aged white guy haha The amazing thing though is that when I went back in to buy a new wrap with less spice on it they insisted on giving it to me free of charge. Very kind of them. And it was delicious! Highly recommend!
Very good customer service
fast and good customer service Kid-friendliness: they were great to us 18 year olds
Awesome food and great service
Went there for the first time and had the sunday special. Was soooo good. Will be back to try other dishes.
The food was so good and customer service was good too
Amazing food
Trying it for the first time and liked it. Beware if you go for spicy . Parking: Got lot of spots in front. Food : 4/5 |
best location
The chicken is awful, tried twice just in case. Awful Parking: No problem
Very good food, excellent service!
Great place!
So delicious
Slow service
Very good service.
Lovely place for food
Delicious!
So good and cheap Parking: Love it Food : 5/5 |
Best chicken on rocks , good for my trucker mates , you can park your truck at foodbasic plaza . Must try
Great food!!
Very nice
He food was very good
This food was so yummy and the service was outstanding
Food was incredible and I was happy with the service
Always excellent food. The staff are super friendly
Amazing
Good
It s a nice location to try authentic shawarma it is really tasty
Very good !
We had 2 plates one with rice , mix meat and salad , second with French fries, salat and lamp, really delicious plus friendly stuff, highly recommended!!specially if you are travelling and still able to get hight quality food.
Rice and chicken bowl was good. Large serving. Good service. The red sauce is very spicy. We got Medium spice and found that it was way to spicy for us to enjoy.
Best osmows location
I like it very much. Authentic cuisine!
delicious food and friendly environment, nice staff
An average type of restaurant. Quality of food and service was average. Vegetables in the shawarma don t feel fresh and I had to throw half of the shawarma. Quality of the food needs quite an improvement. It took at least 15min to prepare the food. Would be my last choice to go to that place in a Brockville.
Great taste , and value for the money
Great place for a shawarma in town!
One of the best shop in this city I really highly recommend
Amazing costumer service food was amazing and fresh was delivered very quickly
Great food and great service! The location is also really clean, even late at night!
Very good food. People were nice
Very good
Very good
Very delicious
Worst food I have ever had. I oredered with medium spice level and it was very hot. Inedible!!! I had to throw it in the trash. Worst experience ever!!
I ordered a wrap with medium spice and it was inedible. It hurt my mouth and my stomach so bad, I had to throw it out.
Outstanding food, outstanding service!!!!
Unhygienic one of the girls who works there she hard with gloves she touched the money with the gloves after that she served me she didn t changed that gloves also the chicken was raw not well done very disappointed
I enjoyed the food a lot and the people where patient and nice,over all great experience and will come again
I wanted a free drink
Clean place, served warm! Great service!
Wow!
Enjoyed our meal.
Amazing food and service. Always satisfied, thank you!
Great service
Nice environment. And super fast deliver!
Best shawarma ever
Really good customer service and places is very clean. Must recommend
Yummy food. Usually go a few times a month
Good atmosphere. Rice was very dry.
Fast and good
This food experience was an absolute emotional journey from first bite to finish. We laughed, we cried, we sweated from our eyelids. And heres why: this was the best shawarma my husband and I have ever had in North America. It was consistent and cohesive flavor while still distinctly tasting each ingredient. The chicken was soft and robust with flavor. The falafal was beautifully crispy on the outside and moist on the inside. However it was also the spiciest MF Ive ever placed on my tongue. Consider this a warning to white people (like me) who think they can handle lots of spice and order medium heat. I ate the entire meal because it was so delicious I couldnt stop myself. My sinuses, brain fog, and ear canals were cleared by the inferno as flames courses down my esophagus and into my stomach. I have no regrets. Five stars. Will eat here again.
This team are always so kind, always smiling and friendly. Never disappointed in my order. And the music is bonus while you wait.
Very good food
Great service and amazing food! Will definitely be coming back
I dare you to try the scorching hot level of spice! I double dare you!
Their half n half is amazing! Keep the spice mild and enjoy your meal!
Love the shawarma wrap. The medium spice level is perfect. Food
love the food!!
Enjoyed the half n half. Quick service
The food was really good.
Tasty food and quick service
Amazing services
Superb service and delicious food
Great portion. Great price.
Good food good service pretty quick
BEWARE! THIS RESTAURANT GIVES AWAY A BRIBE (A FREE DRINK), IF YOU WRITE AND SHOW THEM THE POSITIVE REVIEW!! On Wednesday we stopped for lunch based on all the positive reviews (4.5 stars). First they had NO chicken ready, said that it would take 20 minutes. Second the rice and lamb was dry overcooked meat with undescriptive rice.
Amazing food and staff
good place
Really kind and attentive staff. Loved the food . Amazing taste , good price .
The best hot and spicy shawarma I ever had. The place was real neat eventhough it was busy . They had the best offers of $5 each for the national shawarma day. I never thought that the mild and hot ones could be so nice. They are really so be careful while you are looking for hot to be just like any other shawarma places .... I would definitely recommend them for any shawarma lovers ... I just loved it like anything... their shawarma and shawarma plates .... they just killed it ....
The best shawarma with the best service,,
Vegetarian options: Not much vegetarian options to choose from but works. Food
The food is fantastic, and the service is excellent. Just a word of caution: when they inquire about your spice preference, be prepared for some serious heat especially if youre not used to it.
One the best location to try out shawarma.. their service is outstanding and believe me they care for their customers. The taste was too good and service was fast and courteous. Kudos to the team and all the best.
Love this place. Great food great people !
So delicious!
I live in North Carolina and I dream about this place!!! I have enjoyed everything Ive tried on the menu the three times Ive visited. Falafel is wonderful as are the chicken and lamb sandwiches. Very friendly staff and a nice, clean restaurant. I definitely recommend.
i had a wonderful experience , fast and kind service!
Great food Great service Food
Nice food option quick on the highway. Rich in flavor and fast service. Two clean washrooms. Nice sitting.
Nice food. Great location close to highway Parking: Easy to find parking. Recommended dishes Chicken Shawarma Ozbox Parking space
This restaurant should definitely be in more places like Smith s falls and things like that because I love the quality that they put into food. I love their chicken on the rocks with extra garlic sauce it s amazing. I love that you can customize it to however you want whether you want it spicy or not and I definitely think places like that should be open in other places that is not Ottawa s and Brockville
Not good
Love this place!!! Food is always good so i come here often
Food quality and service both are good
Good
So Ive been to this location on 3 separate occasions. First time ever trying Osmows was a decent experience, with the only downfall was not realizing how spicy their spice levels are. I enjoy spicy foods and can handle the heat, however I dont enjoy it on all foods and this was my first time having a Shawarma with spice on it. I got the medium thinking it was like a wing sauce style. Boy was I wrong. Could barely handle it !!!! Ate about half the wrap and called it a day. Second time, got the same chicken Shawarma with mild spice this time and it was still hot but reasonable. This time though, there was hardly any garlic sauce and the chicken was hard, dried out pieces. Again, only ate a couple bites and in the trash it went. I cant enjoy dry foods. Third time, I ordered the same hoping it would be better this time. Not even kidding you, every single bite I took from the beginning contained grizzle and cartilage that I needed to spit out. So again the wrap went in the garbage. They got 2 stars due to how clean it is in there, they deserve that at least and they are quick to make the food once you order. IF they can hear you over the blarring music they play. Sorry, will never return as Ive wasted enough money there already.
I always get great food from Osmows. The meats and veggies are always freshly cooked with the perfect amount of spiciness . My favourite right now is the Philly chicken on the rocks but you cant really go wrong with anything on the menu. Reasonable prices and quick service.
The food wat great
Good restaurant
Nice place in Brockville friendly staff too
Awesome customer service and very good food!
Quality is amazing.