5592 Broadway, Bronx, NY 10463, United States
Wide-ranging menu of Dominican classics like mofongo & rotisserie chicken in a modest space.
Marcelino needs to be fired! Horrible customer service. He has the nasties attitude and hangs up on customers. The man can not do a thing and has no clue what he is doing. How he is employed is beyond me. That man is useless. He tells you call for Valentino, then oh I don’t know when he is coming. You ask for a manager and he hangs the phone up. DISGUSTING. I was supposed to use this restaurant for events for my company ABSOLUTELY NOT!
King of the rotisserie chicken, steak w/onions and sanchoco. My go to when the area. Can't go wrong. Come hungry as portions are large.
The food was delicious, the rice & stew red beans so good even order extra to go home. 10 out 10 for the food. The service was fair. As we entered, that was a line no one acknowledged us again. The bathroom was not clean. Very crowded.
I've been going here since I was a kid and I can say, I love eating here. It's my favorite spot to get rice and beans. I love the salsa Verde too
Roast pork with yellow rice and pinto beans. Everything was delicious. Service great and welcoming atmosphere.
The location is very convenient, but parking can be a problem. The place is pulsating with energy and aromatic smells from the kitchen. The service is quick and efficient. I catered a large party with Malecon and I was not at all disappointed. The food arrived at the expected time, hot and delicious, the chicken was moist and mouthwatering, the rice and beans was incredibly tasty and full of flavor. I will definitely use their food to host another party. Malecon is a great place to cater your party. I was very pleased.
Wanted a Bistec "steak " but Lady said only Carne de res. Got me confused 😕,. So I ordered chicken mofongo,. Later I checked the menu and they do have steak mofongo. Shrimp didn't explain well SMH. The food was Good and tasty 😋 I'll come back.
Possibly one of the best Spanish restaurants I've ever been to. As soon as we walked into the door we were greeted with a friendly smile and seated instantaneously. I appreciate how fast the food came considering the countless number of take-out orders. As for the food, it was delicious. Juicy, tender, well-seasoned chicken that hits the spot. Mondongo soup comes hot and satistfied my cravings. Everyone left the restaurants happy and with a full belly. Highly reccommend.
Consistent Quality that I reccomend highly. They always deserve a good 35% tip.
The Best!!
Great Customer service
It is a good place to go to eat, the service is good and the waiters are attentive
Terrible service, they forcefully try to give you something you didnt ask for, instead of solving it, the music is super loud, most of the waiters are super rude, making a bad face! And the food You can find something better somewhere else.
Good food giving 3 stars because I ordered many times but food is not consistently delicious. Sometimes pernil is too dry or the víveres don t have any salt. Sometimes is amazing and others disappointing. Big portions are served all the time. Staff is friendly!
Excellent service and food. Im totally recommended it
I came from Boston Massachusetts to this restaurant. Super unfriendly people. Two people at a table of eight and we have to wait. No organization no customer service.
Clean place, great food and good service
Excellent place to eat, dine or have a very good time, the staff is excellent, as well as the food, the atmosphere, I recommend it.
Very tasty food and excellent service, both in English and Spanish. Very tasty food and excellent service, both in English and Spanish.
The taste of the food is horrible, I have ordered pork rinds and the terrible taste seemed so saved, the chicken not even a shadow of 5 years ago. I thought it had improved, but the taste of the food is horrible. Not even the beans are worth it. Im sorry but I couldnt recommend anyone buy food at this place.
Moro guandules the best salmon the best and their chicken worth it. Enjoy I always do. Love the 231 sure broadway location Vegetarian options: Salad are ok salmon is amazing when cooked very well done
The best rotisserie chicken around!
Malecon is food for kings and queens and yet the powers of DR have deemed us worthy to consume some of the greatest cuisine this city has to offer.
Good place for family lunch, good service and excellent Churrasco, I recommend it
Good experience
First time I ate an entire plate, it was delicious!
Very good service and good food
Very delicious food, I also recommend the service
Years ago the food was better, maybe they changed the cook or who knows? Lately its been very dry, especially the rice and chicken, the prices are ridiculously high for the portion they give (despite inflation) and the lady who served us only brought us the food and didnt come back even though we raised our hand Sometimes, we had no choice but to go get the service ourselves at the checkout it wouldnt be the first option on my list.
Unsanitary, the man who cuts up the chicken wore gloves and answered the phone and touched the credit card machine with the same greasy, chicken gloves and then went back to cutting up the chicken!!! How disgusting! Your business needs to practice more sanitary procedures when dealing with food! You will get ppl sick!!!
The food was terrible, the bad Cuban sadiche but the chicken is fresh.
Best Dominican food in this area. Great customer service. Drinks are super delicious. Food
Food is always amazing
Ive called multiple times and customer service is trash , they have a person their who dont know how to treat people . This guy needs to respect . Not everyone plays that s h t . He gives alot of actitud and dosnt care if you come back of not . No regard to your satisfaction to make shur you like the service .
Food wuse Old. Bad day for my stomach
Service is great. Atmosphere is awesome . I got only my grill chicken. I try another dishes yet, but grill chicken was so good. My best grilled chicken ever.
Please you have a person working at your restaurant who needs to be thought some manners, its always when I call to place an order for a delivery, where he doesnt even says, let me place you on a hold, he just puts you on hold or either hangs up the phone, also, when he takes the order, you ask a question and he is nasty, rude and very unprofessional. Ill make sure to ask the name and update my comment as it makes me not want to call ever again to order from this restaurant.
Classic NY spanish food spot. No go to!
Malecon is a staple in this community when it comes to authentic spanish cuisine. They serve you bread as an appetizer and the portions are more than enough you re going to need a TO GO box trust me ! I recommend the Lemon Chicken w/ Mashed potatoes ! Never Disappoints
All so yummy and quick service
Nice place
My mom catered some food for Mother s Day and they didn t even give her what she ordered. She only only chicken, rice, and maduros. They gave her like 6 platters and charged her 300$. A bunch of food she didn t even order and they totally took advantage. I m so mad she went there. For the rest of my life I will tell everyone I know to never step foot in there.
Very good food
Best food in that neighborhood
Service lacks bigly, as a certain president elect would say. However, the food is amazing!! You MUST try the roasted chicken WITH THAT GREEN SAUCE they make on the side!!!
Ive been eating at these restaurants for decades (multiple locations), great food, great service, and reasonably priced. Recommend!
The food is very good although the service is not so good.
Great place great food the only thing negative is the staff looks unhappy
Always so much food for the price.
Food is poor quality and price is too high! Good luck to anyone who wants to take a chance eating there I wish your stomach and your toilet the very best. By the way parking meters only Random people come in just to use the bathroom and they take the tip even if it s just one person sucks for the workers cause I was gonna tip them more in cash, but they took it and added it to the bill.
I remember that the chicken was very delicious in this place. After several years I tried the chicken again and I didnt like it
Good food. Usually very busy.
Amazing!! Wife and I are here as Im writing this review. The food is top notch, and the Staff that work here are hard working, friendly, and courteous! Please stop by if in the area!!
Meat rotten many more issues!,If it had not been for me, biting into the steel wool, if I would have swallowed it, it probably will do terrible damage to my esophagus let alone my stomach. I recommend this place to be shut down due to the lack of professionalism and unsanitary dining conditions I did observe the workers handling money and then food omg
I just bought an order of pork for $19.00 today and they should check the amount of salt they add since it is very salty and that is not healthy whoever marinated the pork overused the salt, I hope next time it is Better not for me but for anyone else who is going to buy. I tried to call to tell them but they dont answer the phone. How are they going to correct something if they do not pay attention to a customers complaint that is made with respect because at some point anyone can put their hand in the salt when marinating any meat or seasoning any food. Soso has a remedy but salty is difficult. Please try your food before you start selling it so you can know if it is good in terms of seasoning and everything. Also, instead of giving me roast pork, they apparently gave me the kind they make in the cauldron and with pieces of small bones and dried pieces of meat and all the meat was dark even to the bones, which were not many but were confused with the meat. If they tell me that they didnt have roast pork, thats fine and you make the decision to buy it or not, but they take your order at the checkout, you pay and wait for them to bring the order and you dont see where they served you. Anyway, I had to vote for that meat because it was super salty and to make matters worse, it wasnt roast pork. For now I dont think I will buy from this site again, it is not fair that they do these things.
Today 12/26/2022. Go to the Malecon and order an order of white rice, red beans and half a chicken. The food is horrible. The chicken is dry and burnt. Old food. DO NOT EAT AT THIS PLACE.
Came here for a quick breakfast and it was delicious had the 2 colpes with the guineo, salami and onions !!! Parking: Has parking lot for the customers
Love this place . The chicken is simple the best in the area .
Great Dominican food
Awesome, fresh, delicious Spanish food!
the best chicken in the area.
The food is bombbbbbbb!!! 1000% recommend
Best customer service I ve ever had. Food was absolutely amazing. 10/10 recommend to anyone looking to eat in the Bronx
The phone service is very bad, the men who answer the phone have an attitude with the people who call, it has happened to me many times and to many people that I have sent before, I am part of another business close to them and the man who answers the phone He is an ogroooooo I had to go personally to tell him if he has any kind of problem with my form and I forgive him that every time he listens to me he made it very difficult for me to be able to order
I have been eating at this Malecon since theyve opened. Their prices have become absolutely ridiculous (even considering inflation). I ordered a large beans and rice (no meat!) and was charged $26. I have been eating at this Malecón since they opened. Their prices have become absolutely ridiculous (even taking inflation into account). I ordered large beans and rice (no meat!) and was charged $26.
Juan attended me and my family like we were in a 7 star restaurant. Best customer service ever and the food was so delicious, I cannot wait to return. I recommend anyone else to go, you will love and enjoy it.
Amazing food
The food was amazing
Delicious and fresh food
Great place to dine. Nice atmosphere, Great service, and Great food.
Horrible food, the asopao was a scrambled rice mixture and the mangu with hard parts. Terrible food. I dont go or order anything there.
I like the food there but the people who serve it. The worst orders to attend to...they serve with arrogance...if it werent for the customers that place would already be closed...the worst in all of New York
Kind of overpriced regular food, I ordered a mofongo to take away with chicharrón de puerco, the pork was not even charred it was just a bit of pork skin, not even meat, the plantain seemed simply parboiled, no taste of mofongo, pareia mangu tasteless. I also had to wait 40 minutes, and when I arrived at the site, an employee made me stand in line?? Last time I go to that place.
Great service, and excellent food. This day and age I find so many things pricey so I wont knock it, but it certainly wasnt cheap. Id definitely go back
Tres Golpe is always a hit here. Clean, and service is great!
The presentation is nice. But the he flavor of the seafood dish was horrid. Overcooked and cold, but the selection of fish seemed like the cheapest$5 bag of seafood imitation mix. The fried yuca and plantain did not seem fresh either, cold and reheated at best. The waitress was THE SWEETEST, but she was also serving like 11 other tables, super underserved.
The food is real good. The Rossitery chicken is delicious. The rice and beans is also delicious. If I had to choose where to get rossertry chicken, it would be from here 100%!!! Food
Great cheap breakfast. But $17 for a whole chicken with no rice or beans they bugging, Inflation huh
Expensive for the quality they serve, chicken tasted old. Service isn t horrible but not good either.
Food use to taste better. I bought a sancocho and it was not tasty at all. The rotisserie chicken is always good but red beans were watery. Steak sandwich is good.
Good food , Good staff, nice place
Oatmeal good. Bacon egg and cheese? 9 dollars! They have truly lost their minds with these prices. Lost their minds. They re going to lose their business soon.
Food was delicious and plentiful...I will be returning all the way from Connecticut..I love them.. thank you for your service
Older style interior but the food!! Mouth watering. And the servings were healthy!! Servers were awesome
Very disappointed with my food.. I ordered a churrasco and it was rotten, I asked for baked chicken instead.. the table next to us also were disappointed with theirs food too..
Their whole chicken is really good, price is on point and the delivery is crazy fast
Great Dominican food
Place for good Dominican food
The food is really good, very busy place
Had the traditional Dominican Big Breakfast...The Three Punches. With a small black expresso coffee. It made my day. A must visit venue. Enjoy...
Did not love it. Could have been we got the last batch of Mangu but the eggs, salchichon and the cheese were all bad
It gets harder and harder for me to find tripe soup, and I was excited that they still had it. Also got the chicharrone, cant go wrong with that.
Never disappoints if going for your traditional dishes - rice, beans tostones (fried plantain), mangu, mofongo etc. Food is consistent. You know what you will get each time. The rotisserie chicken is very flavorful but a little dry. The service is not the best, they lack attentiveness, however when they do tend to you they are friendly and food comes out fast. If you have a little patience for service and want traditional Dominican food - Malecon is the spot.
Vegetarian options: Since the food is traditional and authentic , there are many delicious vegetarian options.
Waiters and waitress are trash. No real attention and waited way too long to get serviced. So cold in there too, that the food turns cold. Foods good tho. Get the food to go!!
Friend live 20min walking distance, she took me there, had the half chicken, black beans and white rice, with maduros( sweet platain) then a tres leches dessert....It was delicious
Awesome
Elegant setting , gracious staff and Muy Rico selections from menu. Affordable and worth the trek !! A New York gem !
Delicious food and excellent service
The person at the counter was very rude and in a rush. Didnt offer options and assumed I wanted a small beans portion instead of a large one. I placed an order of a whole chicken and an order of rice, and he tried to give me a one person portion of beans. He was also rude to the person ahead of me
Don t bother coming here the food is overpriced the service is terrible and the food is overpriced. Even ordering food online the food taste stale.
Everything was great at this restaurant, very polite and attentive
This place is one of my favorites restaurant for traditional Dominican, food ready good food I can not give five star because of the ambience and the location there s no parking the road is really busy crowded. I know is that the restaurant fault but it s not convenient to come here otherwise I highly recommend it
I couldn t believe how good the food was here. I ve only had a soup to go once a long time ago but today my family all came here for a graduation lunch and we were fascinated by how delicious everything was, even the coffee was delicious! The place is neat and clean with music not so loud, the place has many colorful lights as well which gives it an elegant touch. The waitress although super busy, managed to be awesome. Highly, HIGHLY recommend. Kid-friendliness: They have high chairs and ample space to place them to accommodate your little one.
Very good roasted chicken. There is parking for about $10 an hour. Dont take tike. Thats very good.
Great food and a super nice family atmosphere, good music and excellent services
Malecon the food there is so awesome I know they cook Dominican style but a lot of their food reminds me what my Cuban mother used to make all the time and plus they had that beautiful black beans awesome for the money you pay more than you do in other Spanish restaurants but they give you a lot of food and the rotisserie chicken mouth watering customer service is the best people there greet you with a smile
I went and spent about 150 on food, and I asked does this come with at least a free soda, and I was told no with a nasty attitude. I will never buy back food from this place, EVER!
Amazing food- trash service. Simple half a chicken with tostones and a lemonade- waited 20 mins only to be asked by the SAME guy who took my order if I ordered already- when he found the ticket he had the audacity of saying it was almost out when it wasn t even started. To add salt to the freaking wound he said he lost concentration because of my beauty - unless you re getting a table, buying plain chicken, a quick lunch, or you re a good looking guy -expect to wait a longgg time even if it s not rush hour. Order tostones online and they will be half crudos. Other than that the food is fire.
Excellent
Delicious and authentic flavors from Dominican Republic, Quisqueya la bella
This place is absolutely fabulous. Although the decor is not the best they try their best. The staff members are good at the cash register. Usually when I go here there are a few men who work the register and theyre very polite sweethearts. They tried their best to help you out. However I cant say the same about the women who work as a waitress on the floor. When I go to sit down and always appears as though these women have a very displeasing facial expression. Im not just talking about one Im talking about many of them. I just cant figure out if youre not happy where you are then find somewhere that will make you happy. Of course the pleasant attitude always helped to bring about more 5 stars to your establishment. Lets talk about the food the food is always on point the rotisserie chicken is probably the best in the neighborhood. Always juicy never dry. The beans specifically the black beans are always flavored just enough. Never overseasoned and never salty. Just what I like. The rice specifically the yellow rice is nice and soft and on top of it then its perfectly size to be considered yellow rice. When it comes down to the mofongo I enjoy the chicken absolutely perfectly blended with just enough seasoning and garlic. The sauce that goes with it is 100% very good taste in. I doubt very seriously if it comes out of the can or though someone told me it did I cant believe thats possible not the way it is very flavorful and specifically it is not heavy and salt. This is one of the best restaurants to visit when you are in the Bronx you must come and check this place out dinner here is always on point. I promise I will give pictures of my meal the next time.
It was bad Parking: Not at all Atmosphere : 1/5 Recommended dishes
The owner is a great guy and the waitresses are pleasant. I love any kind of chicken they have there.
Good food giving 3 stars because I ordered so many times Here , I always recommend my family , friends but it s like a hit and miss sometimes they get the order wrong and they will still charge you again if they got the compete order incorrect , I came into have a meal and the vinegar had an insect in it I told the waitress and she didn t even apologize she asked me if I spread the vinegar in my entire food !! I was in shocked she was upset because I noticed the disgusting insect in the vinegar did not even apologize and gave me attitude the whole time , she replaced with new food and was being so rude the entire time I told her I wasn t hungry anymore I was disgusted, she was very unapologetic about it . I would not return here!!!
Good food on that side of Broadway
The menu is big so its hard to find out whats fresh.
Food was excellent.
It is a delight to be in that place enjoying their food.
Good Place to Eat Rotisserie Chickens.
got 2 pastelitos here a few days ago and Ive been nauseous since. the meat smelled smoky, which was weird...incredibly dry and flavorless. it was supposedly made fresh but that chicken was not fresh. disappointing because their food used to be awesome
Good food, good price, quick service.
AWFUL SERVICE .absolutely disgusting way to treat people. I placed a $115 order for pick up and was given a tremendous amount of attitude when I came to pick it up and they couldnt find it . I understand things happens and orders get mixed up but that was not my issue. Myissue is how I was treated while trying find my order and I have a feeling it was from discrimination because I am a white woman. I was treated as if I was dumb and as if I didn t place the order correctly. To make matters worse I had two screaming toddlers in my car waiting for me. It wasn t until I mentioned my Hispanic husband (I am a white woman) who was in the car come in to help out, I was finally given any curiosity. As soon as I walked out to get my husband for assistance they then miraculously found my order. I will never ever return here ever!
If you want authentic Dominican Food, just go. This place is the best there is. Period.
Food was very good..a bit pricy
I think the owner of this place is not taking the results of his score seriously and is not doing anything to improve, look at the comments and in front of his customers
The food and the service are always on point
This place sucks the food is not worth all that comes with even trying to obtain the food. Whenever you call on the phone they pretend not to hear you so they can hang up until they have to close which they do earlier than it states online. You would have better luck going across the street.
Food was great imo
Food is always good, nice staff.
Very friendly staff and delicious food
I had chivo with yucca and it was amazing. The seasoning they used in the chivo was *chefs kiss*
Good food and chicken
Tasty food, bring your appetite, the portions son generosos! Whether you are in need of feasting on pernil, mangu, mofongo, chicken and rice or simply café con leche. The fruit smoothies/batidos can be made with milk or water. If you drive here, finding parking can be a challenge, you have been warned!
Very good attention, I visited it with my employees from America cargo shipping
Place was amazing, great atmosphere and staff!
Great food and place to grab some good latin food.
Absolutely delicious
Excellent, very good food
I went to the restaurant and there were 6 people and it was empty and no one could help me, others were on the phone talking to each other. Since no one could help me, I had to leave.
Over the years the customer service of this restaurant has greatly declined. The staff at the register - who I assume are managers are extremely arrogant and rude. Ordered dinner tonight to takeout, called them as the order was done incorrect. The reply well what you got is worth the same. If you don t want return back to exchange. The arrogance level is unreal. Needless to say - taking my business elsewhere.
Maybe this is a foreign concept to you guys but customer service is also part of running a good business. If you can t handle phone orders simply don t offer them. I was hung up twice and put on hold multiple times while trying to place an order. This is not the first time it happens either, I lived in the area for 5 years. Ordered multiple times from here, had many issues with food and customer service just never voiced my opinion. I know places like this don t really care about ratings, but I hope everyone that has experience their lack of customer service speaks up by leaving a review. Reviews help me decide where to eat and spend my hard earn money. Maybe they start caring too.
A good Dominican restaurant, great food and good service.
I think they dont like serving brown people because they completely ignored me since I entered this place and I kind of felt uncomfortable. Tremendous nonsense of customer service. You ask the person who works there for food, and what you do is serve a lunch to someone who comes in after you, because he is white, I imagine. And if the owner checks the camera, he will see that I am not writing a lie. A brunette, rocking chair calls the attention of the food server about 7 times, to serve a sancocho, and what she does is that she stays gossiping with those who are eating on her break, instead of serving the customers. You will never return to this establishment because it is crazy. I prefer the Malecon at 175th and Broadway, because they know how to treat customers there. In this place in Kingsbridge, those who work at the cashier hang out with each other instead of serving people. The first thing a hospitality employee does is greet and welcome the place. What they do here is that they see you and ignore you, maybe because Im dark-skinned. I dont know how they make the evaluation of getting these employees, but the animals at the zoo pay more attention to you than those who work at Kingsbridge Boardwalk. If you dont want to serve customers, its better not to work in a restaurant, because what you are doing is damaging the reputation and name of this place. Too bad I cant give ZERO stars, because the employees are tremendous nonsense. There were about 3 people eating in total, and they ignored me anyway. I ask the owner to check his cameras so he can see that I am not speaking lies, so that he can use it as an example to these employees.
Great food with a cheerful service. Always leave with a full happy belly.
I literally came to get some food because they don t close until 11 and they were already closed by 9:42 . Waste of my time coming outside for food . Change your google time if you re not going to be open until the time you re supposed to .
Excellent food, excellent service, very friendly and helpful staff, Nancy went above and beyond in service, she deserves an A+. The quality of the food was excellent and the presentation was much better than we expected.