Benny&Co. in Brossard

Cafeteria type catering...(e.g. St-Hubert express, or other fast food chain) So we expect this kind of service, which is correct when you have little time and you need to eat. But when I received my plate (half rib & fries) and realized that the sauce that coated my ribs was cold... Um, whats the problem? It barely comes out of the kitchen! I cant even imagine at what temperature it would have arrived at delivery or take-out!! However, the counter staff was courteous and the dining room was clean.

Very fast service and always clean restaurant.

Very long service, some forget our orders and its really cold in the restaurant so overall not a very pleasant experience

Seriously, whats going on with the person who answers (because Ive called 3 times this week and Ive been waiting 10 minutes) so I hang up!!! Seriously you just lost me as a customer I used to order with you all the time but that s it!!!!

Keep a close eye on whats in your box at the drive-thru. In Brossard, an item for which you paid is often missing. Once home it is too late. Last visit I paid for extra coleslaw and didnt receive it.

Poutine half filled, error in the order (missing the extra cheese at $5) and the delivery man more than 20 minutes late than the scheduled time plus 1h30 for a Wednesday lunchtime wait.

Pourrit from Pourrit

Friendly and welcoming staff. Understaffed Endless waiting for both order taking and service, but its not the fault of the guys who work. The chicken was good but the fries cold.

Service is awesome Thank you for your smile And the food is super good

Delivery delayed by 40 minutes, overbilling, not able to print the invoice, communicated with them to notify them, took your email but did not respond, crunchy chicken poutine $36.95, arrived lukewarm cold. Barely melted cheese. Not the first time poorly served but this is too much. 1 week later: phew, offer of reimbursement after a few emails, above all sending me an invoice which is not mine, I am offered a credit on a future purchase...but no offer to credit on my card l error of the delivery man who made me pay the wrong bill ($10 too much). No question of using this credit registered in my file...its far too mixed up! Never again.

Good service from the employees on site. The food meets expectations. The presence of a level 2 charging station is appreciated. Perfect place for a quick meal.

Fast and efficient service, like all Bennys, the chicken is super good. Chicken poutine remains my favorite. Between Saint Hubert and Benny I prefer Benny. This one is extremely fast and efficient. I recommend.

Very slow service. Ordered a pickup online and had to wait 30 minutes and see everyone get their order except. I got impatient and asked the cashier 2 times to get my order, he finally got to talk to the kitchen to make my order. The cashier was really tho.

I placed an order online last night for delivery. I live less than 5 minutes from the restaurant. After 1.5 hours of waiting I called to cancel my order. The answer: ok no problem sorry for the delay. Thats all? You dont even try to deliver quickly or offer a discount. The person on the other end of the phone was going to hang up and I said, you dont even want my order number? I never write bad reviews, but here I find it to be a blatant lack of professionalism and customer service

Driver in too much of a hurry in a school zone on rue de Lunan, he drives like a madman Park in the wrong direction. Ask your delivery people not to jostle people passing by

If I could put 0 I would have done so. Lots of mistakes! Especially when you order!

To avoid. We all have stomach aches and pain after eating their wrap/fries and BBQ sauce. Last time I order and eat from there.

Asking for a tip when ordering at the drive-thru .it s not ethical and it gets on the nerves .

Courteous staff, very tasty food, impeccable order.

Good food, but too costly for a plate of poutine

I never have anything to say, I am always served with a beautiful smile, the food is always excellent or even better than elsewhere, gluten free friendly, your waitress Éléanore is always smiling and even if I sometimes arrive too close to closing I am always served with kindness. Thank you Benny dix30 for your good work! I will continue to move for this superccucale Dietary restrictions: Lots of options for gluten free people.

Poutine is OK BBQ sauce: 8/10 Frozen wavy fries: 4/10 Cheeses not quick: 4/10 Fast service at the drive-thru but it requires tip lol The mega is not mega its a big one and it costs $18 doesnt really make sense quite overpriced... get some chicken instead!

Je suis un client régulier mais .... disons que vous avez tourné un coin rond, jeudi le 4 avril .... Une salade de choux sans vinaigrette ou mayonnaise ! Oups !!! va falloir revoir les processus. Sèche et dure. Cest pas mangeable. Dommage quil ny ait pas de choix de sauces indiqué lorsquon commande le trio dentrées. Une marinara pour les bâtonnets de fromage et cest tout. :-(

The service is phenomenal. The food is good for the price. The quantity is generous.

The food is super good but it lacks class from the employees who shout back and swear there is one or one where I don t know who has no way with the customers . Super beast!

J ai commander un wrap cecar, je recois un mini portion j ai reellement crue qu ils se sont tromper et m ont donner une portion enfant. Ce qu ils appellent un wrap cesar est en realité poulet, 2 morceau de concombre , bacon et mayo. Je suis extremement decue. J ai boulu le retourner pensant wue c etait une erreur on m as dis que c etait ca le wrap cesar.

I understand that inflation affects us all but there are limits. Your prices are already higher than your competitors but to fill the dishes half way is ridiculous. You have just lost a long-time customer. The photo is a small poutine at $10 + tax + tip. In total, it costs me $20 to keep me hungry.

Two *bones* in my club sandwich this lunchtime. I informed the order attendant (Marie-Noël) by returning my plate...see attached photo. Never again at Bennys Dietary restrictions: I dont eat the chicken bones in my club sandwich for $24. Im giving up the Bennys forever

The service is excellent.

The chicken is good but a little bit salty

Always good and fair price

Always a nice meeting with a place for children and simple but good meals

The food is good

Fast and good

Excellent poutines! Too bad its difficult to get more sauce for Thai poutines

Horrible service been waiting over 2 hours for delivery been on hold for over 30 min no answer and no food definitely will never order from this place again

Ordered and paid for online.... Supposed to be delivered between 60 minutes and 75 minutes, received 2 hours after placing the order. I tried to call while waiting, more than 35 minutes with no answer. Why take a delivery time if there is no respect for it, especially when the order is prepaid ($90), please update your computer system. Had I known, I would have ordered elsewhere!!!

I go to the drive-thru and order a small chicken poutine and in addition to looking stupid the young lady gives me a poutine without chicken.

Everything was fine, clean, nothing to say, perfect cooking and generous quantity

Great chicken!

Generous portion including fries, I had a double thigh. THANKS.

Excellent, fast and efficient service at a good price

Worst Bennys restaurant Ive ever been to. The drive-thru is endless. I went there twice and waited over 15 minutes for poutine, both times. In addition, I did not receive the correct size of poutine.

Food is served lukewarm too often. However, the service is relatively fast given the traffic. But it is often very busy and noisy. If youre in a hurry and have a taste for chicken: go for it. But dont expect to eat too much hot...

Every time I ordered there... I had a warm welcome, my order was correct and the chicken was delicious. The place is clean. No more, no less.

Terrible service. We ordered around 7:03 an order that was supposed to arrive between 7:33 and 8:03. She arrived at 9:16am with two items missing. When I called, the lady on the phone always told me the same thing your order should arrive soon and when I asked her why the order was taking so long, no response from her. When the delivery guy arrived he apologized and told us that he was the only one to do all the deliveries which was nice of him since it wasnt his fault.

There were 4 customers in total at the restaurant. Our plates were on the shelf, and we were waiting for her to finish carrying her cash. All four of us were waiting. When she decided to send us back to the counter, I asked if it was still hot, she said yes. Only the potatoes coated in sauce were hot, the cheese was really cold and 90/100 of the potatoes were lukewarm to cold.

Worst service ever! On a Friday we arrive at 4! We order our meal 40 minutes later and there is no more chicken! But they prioritize the drive-thru! They close the doors to not let anyone in but dont tell anyone! Honestly for a place where I liked to go never again! I advise against

Amazing place, amazing food and amazing workers. The best place for gluten-free sauce. Dietary restrictions: Gluten-free sauce available

The chicken is super good the service is impeccable very clean restaurant

Welcome to Mado!

Exceptional food and service but although it was empty there was not a clean table and the employees were chatting behind the counter instead of cleaning. Very dissatisfied to have been able to find a table after having visited 9 unwashed ones.

A club sandwich ready in 6 minutes made without application and really small never again at this place to help you see the club at the Montreal casino can be made of excellence for a rotisserie like yours

Good chicken restaurant, and a good selection of meals with salad bar!

The lady who serves inside at the cash register does an excellent job, very well served and super welcoming every time I go there.... I give her 10 stars for her welcome and her smile

Oufff, well come back for the cheese in the poutine

The Best! Ordered online. Within five minutes, we arrived and everything is already ready. This is 10x faster than McDonald! The food was super yummy. The sauce is not salty like St-Hubert. You can drink it like soup. Will order more often from today on!

We ordered around 6:05 a.m. and at 6:30 a.m. we still didnt have our orders so we went to see the cashier with whom we ordered, she said it wont take long, everyone who ordered after us gets their plates. Around 6:50 a.m. still nothing. So we asked to be reimbursed at 7 a.m. only to hear the cook shout refund them, I only have two hands, I wont go any faster. Even the cashier was discouraged by this attitude. By reimbursing us they saw our order had not even been transmitted correctly. Very disappointing. I would not return to this place again.

Not too great, will not return.

No service since the employees all smoke together in the parking lot. Special mention to the delivery man who leaves his old beige 1990 Corolla driving for at least 30 minutes for no reason the environment my world champion!!

The chicken was excellent, everything was hot. The lost star comes from the fact that the 2 beers on tap were not functional: one did not want to open and the other was flat.

Delicious chicken.

Come on, its very good.

Same food, same taste, identical and faithful to the benny which is unique in its flavors. Change city and benny stays benny!

Vegetarian options: They offer a simulated chicken strip and burger. Havent tried it yet. Parking space

I asked only one thing at the checkout, that the cheese be on the bottom so as not to be cold. I waited 15 minutes and I could hear the employees behind talking about obscene topics like how consent is 16 for a girl and how an 83 year old man can stuff her if he wants and its legal for quote their words. When I was handed my poutine, the cheese was on top and frozen. I understand that the labor shortage affects the service, but what I witnessed is simply unacceptable. September 9, 2023, 3:25 p.m. at Benny dix30

I highly recommend the Thai Poutine

+ Superb restaurant - air conditioning too cool Parking: Behind the restaurant

wonderful place and fantastic

Cold ribs! I return them and they come back lukewarm!! Almost no sauce in the lukewarm poutine!! The bun underneath the ribs was disgusting. For $37 not edible! Plus too cheap to give me wipes!!

Food was ok, portions too small for 2 large chicken poutines that cost 60$.

This is not the first time that I have received my order with coleslaw and rice which is not at all fresh!!!! A taste of rot! I called to complain and the supposed manager tells me why Im telling her that and hangs up the line on me! Wow for a manager... She doesnt know how to handle the situation! However, the other Bennys give good service and it s fresh! This is the first time we have seen a manager who is not professional!

ordered delivery, cost me 30$ took 1 hour and got my food cold, poutine was soggy and cold, club sandwich bread was wet, never again, I should have ordered from como

Perfect. THANKS

Decided to order Club sandwich white meat. WEDNESDAY SPECIAL Included chicken and rice soup of the day. Lots of fries. I called on the phone. DELIVERY $2 AND $2 FOR WHITE MEAT. ORDER TAKEN BY MARIE NOËL GOOD TELEPHONE SERVICE And Very friendly!

Very good food, but the two young people behind the counter thought they were alone in the restaurant. I was with him as a child and they spoke as if they were alone. Not strong

We used to go at Benny on Grande Allee but we tried the one at 10 - 30 and we loved the portion and hospitality.Staff very friendly.

I placed an order at 11:15am today December 8th for delivery and 2 hours later still no news and no meal, the food is excellent but the service leaves something to be desired

The rotisserie chicken is great. Tables were clean and service is friendly. Wasnt really busy when I was there but Benny&Co is consistent with their flavor and portion sizes.

Nice gang of clowns at the Brossard DIX30 branch. I live 3.2 km away and they tell me they wont deliver to me...Im too far away!! We have to believe that the pandemic and the closure of restaurants does not affect them too much... Unbelievable! One more point for the REAL BENNYs!!!!

Not good service

Everthing was dirty.food was cold Cole slaw was sour . Yelling and screaming from employés. We where glad to throw away the food and get out of there as fast as we could. Not a good expérience for going back to restaurants since opening.

Excellent ! Nice welcome! Dedicated team! A caring manager and team member ;)

Nothing positive! I have rarely seen a restaurant with ignorant employees like that! I apologize for the qualifier but thats the same thing. Not aware of their daily specials. The price shown is not what they are asking. You ask a question and the answer is wrong. And the manager excuses this by her lack of employees and that people should be understanding. 1 time agreed, but repeating the same scenario??

Excellent telephone service from Mr. Olivier, this employee is very clearly a strength of your team and deserves a raise

New location on Blvd Cousineau Saint Hubert

Undercooked chicken...again!

Excellent

There were 3 of us for dinner

Excellent meal!

Good service

Nothing more

The electrical terminal is often non-functional/defective.

The service depends on the tip you leave to the cashier. If you do not leave a tip, she will not give you the drink you paid for.

My last two visits have been excellent. The staff is super friendly, they offer you a glass for water if you dont want liquor. In addition, todays promotions are very good. The first time it was the 4 filets and today it was the wrap sandwich. Also the choice between liqueur or soup is great. As for cleanliness, a big thumbs up and the employees take turns going to the toilets and dining room. A big CONGRATULATIONS to the Benny Dix30 team.

The meal was very good. I really liked the visual beep to notify that the order is ready, very good initiative for hearing impaired people. THANKS !

Execrable experience! We arrived to order about 30 minutes before closing, the employee who had the same smile as a dead man, almost showed us the door. Despite everything, we ordered because we were hungry after a long day of work, she gave us 30 minutes to eat which was quite correct during that time, she refused 2 ladies saying they did not have any more what they wanted to eat we received our order at 9 p.m., she told us it was too late to eat inside since she finishes at 9:10 p.m. We had this magnificent service from the most cheerful employee! Good job Benny

Truly exceptional checkout service, really nice staff! The meal was very tasty!

Exceptional customer service...as well as the meals! A+

Practical! Very good!

Really disgusting worst benny where I ordered my croquettes were not cooked and there were nerves in it

The lady at the drive-thru shouldnt work in horrible customer service

Very unfortunate but while I went there mainly for the poutines, for some time the sauce seems to have become too liquid and less tasty and thats a shame but in addition the fries have made it difficult to have them cooked to perfection. very crispy, which with a tasty sauce made me appreciate these poutines for around thirty years. Disappointed I tried the Benny and co, but while there I was able to get crispy fries, the sauce was so salty and otherwise tasteless that, at the price it was plus, I found it ordinary and am not inclined to repeat.

The cardboard box is heavier than the contents, A nice big 2/10. Never again and I wish you to go bankrupt.

Having seen the state of the toilets before eating... I would have left the place... its disappointing... I cant imagine the kitchen.

No hello, nothing, she just tells me the price and a take-out order without any utensils...500ml bottle of Coke at $3.45 flat...1st and last time for me and my colleagues...

Im not the biggest fan of their chicken. My chicken was dry and my fries were cold. Wasnt too happy after paying for my meal

I almost mistaken this from St. Hubert, both has a chicken logo. This is a French only restaurant, when I would have stuck there as there was only French menu, both on the wall mounted monitor screens above the cashiers and on paper menu. Thanks to a very outspoken cashier explaining everything to us in English. Food is OK, taste and sauce almost identical to that of Swiss Chalet in Ontario. I would suggest they add English to cater the tourists, as DIX30 is a newer attraction and shopping area, I don t know why they insist on having French only menu.

Benny ;) what else to say?

The food is always excellent, but this time: the soap in the bathroom is empty, the other one is missing, the hand paper dispenser doesnt work, a defective urinal and a big baby under the other one, clearly the cleaning was done quickly and not in detail.

Customer service is awful, delivery service not to be counted on! Manager sweet talks clients on the phone when you call to find out what is taking so long !! Never again !

Good service

Very good service, fast and courteous. Smile at the meeting, thank you

Chicken fingers were cold and disgusting. Hardly any fries and cold. Never again will I order there.

Very good meal. The sauce is delicious. Good service, the order was correct and the chicken was cooked to perfection!

Great service. A bit long for the drive and the coleslaw didnt taste really good but otherwise everything was great.

Chicken Benny is always tasty!

We tried both dine in and take out and we enjoyed every time!

Toilets not maintained very disgusting, lots of dirty trays in the trolleys to be served, the napkin dispenser was empty, dirty tables the staff seems very disorganized and in addition the young girl who takes the order smelled of perspiration.

Terrible location. I love Bennys but every time I come to this location the drive thru intercom doesn t work so I have to drive to the window and the employees act like we re bothering them? I had to honk 3-4 times before someone came to the window and they act like we re coming to disturb them. We just went now at 7:45pm and the girl came to the window shrugging her shoulders rolling her eyes at us. This is the last time we come to this location

The fries were cold and the chicken wasnt hot enough, it looked like it had been sitting on the counter for a while. We ate at the restaurant so there was no delay from the kitchen to the customer...

Poutine cheese cold and not even melted. The sauce is clearly not a poutine sauce. Not possible to have just a wrap (obligatory to take the menu) In short, I dont recommend it if you want a good poutine. Edit: I dont blame the employees except for the cold cheese, but I admit that when I see only one woman at the checkout and 3/4 outside taking a cigarette break and the poor thing has to manage and the checkout the interior and the drive

Very nice place. Fast service. Good soup!

Its good, not too expensive

Potato with and these made TOO expensive especially the new increase

I literally order benny every 2 week and this is the first time i order from this store, i usually order from a different benny. They forget my sauce and my drink and i call them and they tell me not their problem altho they charged me the full price

Worst poutine Ive eaten, the format is ridiculous and way too expensive!! Embarrassing

I ordered EXTRA cheese chicken poutine at the car... And cheese sticks (6) I received 5 cheese sticks.... No extra cheese and 2 jars of sauce were poorly closed, the result? Sauce all over my box!!! Every time there is something!!!