Pizzeria Sofia (Dix30, Brossard) in Brossard

Not nice service

7$ for water... overpriced

Overpriced. $65 plus taxes plus tips for a starter and a small portion of salmon without drinks or dessert.

You have to pay for water at $5 a bottle, the prices are relatively high, however the service was very good, the manager should thank his team of waitresses and respect them better. Water is mandatory at the price of $5 per bottle, the prices are relatively high, however the service was very good, the manager should thank his team of waitresses and better respect them.

I think its a shame to give it a 1 star. They deserve as much 1 as 5. I liked my experience in general but charging for water?!?! Unfortunately, they wont see me again :). Ps: We each had a cocktail, a bottle of wine, a starter, a main course and a dessert. Average bill of $200/person and we are refused tap water.

Forced to buy a bottle of water imported from Italy (Tuscany) for $5, fries for $10 extremely salty and the pizza had too much sauce and almost no cheese, I should have read the comments before to go there.

I placed an order on Uber Eats. After 1 hour of waiting, the driver informed me that they gave my order to someone else. I contacted the restaurant and they hung up on me!

They tried scamming me into buying a 7 dollars water bottle. However, I had a chance to take a closer look and IT WASNT A NEW BOTTLE. They had refilled a previously used water bottle. Furthermore, they refused to give me tap water, which is against the law. Dont give this business any money, go elsewhere.

Excellent but soooo loud music. Very good service! Vegetarian options: great Dietary restrictions: they are gluten free

Overall it was a good experience. We were there for dinner on a Friday, the restaurant was full, the service was a little long and it was really very noisy. The music really wasnt necessary given the surrounding hubbub. On the other hand, the waitress was perfect, her service impeccable and very professional. The food was excellent. A downside, however, is the fact that we have to pay for water and bread. Dietary restrictions: Gluten-free pizza and pasta available, for an additional charge, not indicated for pizza dough. Parking: Underground parking at dix30

Franchement la pire expérience culinaire que j ai pu avoir de ma vie en nous installe plus de 15 minutes pour prendre Commande, Une heure après toujours rien reçu, la serveuse ne vient pas d elle-même, c est toujours moi qui dois l appeler pour qu à la fin j apprends qu ils ont oublié d envoyer ma commande et que la cuisine a fermé. Merci au revoir

Charge $7 for water and its one of the worst pizzas of this style Ive eaten. This is probably the worst restaurant in 10/30, and the worst restaurant Ive been to all year.

On November 30, we were a group of 12 people, meals and services were required. The only downside is that the music in the restaurant is too loud to cause discussions between us at the table. I will definitely go back.

Had a reservation for 730, was not seated till 815, 45 minute wait with a reservation. In addition to this we waited nearly an hour and a half for food to be served. Also they strangely do not give free water. Expect a long wait.

We had a great time for my birthday! Service was excellent, atmosphere was warm and thrle food was excellent! Add childhood friends that get together and you can have only a blast of a time! Food

This restaurants greatest expertise is taking ownership of your money. 1. Water costs money. Even if you refuse the paid bottle of water, they refuse to serve you a glass of tap water. After verification, it is legal, but highly immoral and reprehensible. 2. Drinks cost more than at the Bell center. 3. Entries vary between $20 and $40. They can be shared, but Ive never seen starters so expensive. 4. Pizzas are very expensive. For a ball of dough with ingredients, its pure profit for the restaurant and they charge as much as a nice piece of meat at the keg. 5. The service is designed to get you out as soon as possible. Fast, efficient, see you next ASAP. 6. The music is loud and at a fast pace. Dance music with fast boom boom (high BPM). Its simple, its to get you to eat quickly to make them increase the customer rate per hour per table. 7. Im not talking about desserts, at this point in the meal I just wanted to leave the place as quickly as possible. In short, this restaurant is greedy for your $$$, they are experts at maximizing profits and their proximity to the performance hall guarantees them an influx of new customers so they dont care about your satisfaction. Just look at the number of 1-star reviews. I will never return to this place and my experience left me greatly frustrated which partially ruined part of my evening.

Already when we arrived (around 6 p.m.), the music was loud, but around 7:15 p.m., they increased the volume so much that we had to shout to hear each other. It was very unpleasant. I went looking on the internet to measure the number of decibels, because I told myself that maybe it was me who was tired or something. Well no! 110 db is equivalent to a rock concert or even a jackhammer.! Furthermore, in the menu, there are the ingredients for the salmon tartare. We ask the waitress if it comes like that or with a side dish. She tells us no. The tartare arrives with hundreds of fish eggs! Im not even exaggerating. The problem? Its nowhere indicated and my friend is allergic. There were black ones, but also red ones. We agree that on salmon, the red eggs do not flash. Oh and they don t say it, but you have to pay for the water. They arrive with a nice bottle of water, but hello! $5 more on the bill! First and last visit! Last thing. The toilets are on the 2nd floor. So not accessible to people with reduced mobility.

Great service with Carol-Ann, if I had relied on the Google rate I wouldnt have come, but ultimately WOW!

Overpriced. Terrible terrible terrible service Rude staff. Below average food So many better places to choose from.

Absolutely NOT acceptable that I RESERVED a table and when I got there I had to wait ??? When I asked the manager told me that if I wanted to have a good evening and eat here I should calm down.. I understand delays but the rudeness of the owner is literally out of this world

We booked 1 month in advance for 5 people. When we arrived, there were 2 of us, the others were arriving shortly, they refused to seat us because there were not 5 of us. We end up being assigned our table, we are seated in front of the door which opens every 5 minutes. Before we sit down we ask for another table as it is very windy and cold. The manager refuses us to change tables (we were not yet seated) on the pretext that they have other reservations. No table is marked reserved. They could very well have repalced us. Already we are not happy because we have to keep our coat on during the meal because it is very cold. Note that the manager at the front works with a coat.. The waitress urges us to order drinks, she comes several times in short intervals. She doesnt smile. There is a charge for water but it is not indicated anywhere, $4.50 on the bill. She did not mention it during her arrival speech. My friend asks the waitress for a dry, unsweetened wine, the waitress gives us a recommendation saying that this Chardonnay was dry. She brings the bottle and lets you taste it. My friend tells her that it is not to her taste, that we had asked for a dry wine and that this one is very sweet. She asks if it is possible to change the bottle because that is not what we asked for. She refuses. So $55 for a wine which is not what we asked for. The dishes are good, but very expensive for what they are. We had a pizza with truffle oil, we have never tasted truffle oil. Even by looking, there was no trace of oil on the pizza. For dessert, we brought tiramisu because it was one of our friends parties. The tiramisu features a chocolate couli and crushed biscuits on the side. I ask the waitress if there are hazelnuts inside because I am allergic. She cant tell me. I understand its sometimes difficult to know well. No problem, I wont take a chance. She said to me: It doesnt matter, there certainly arent any, you can take the same. I was shocked how can you tell people with nut allergies to take a chance? This is unacceptable. Adding that the table corners are metal and very sharp. I scratched my stomach and tore my shirt. It could be dangerous for young children. In short, this was the last time we will go to this restaurant. It was only because it was a Friday evening and the other restaurants were crowded that we didn t leave.

I have never seen such a relationship with customers. First of all, we called on Wednesday 06.11.2024 to reserve a table. When the person answered the phone we asked for a table but she just hung up. We thought it might be a network issue. When we got there, I asked why she hung up, but she started laughing and didnt even answer my question. She only said, Follow me. So we decided to leave and go to another restaurant. This attitude is incredible. I will never come back. Its not professional.

Great Italian family restaurant.

Used to the place with my family. The portions are generous and everything is succulent, a small downside for the octopus. An unparalleled, professional and courteous service with Jade. The only negative point is actually, as many mention, the water that you have to pay for.

Lets start with the reservation! I wanted to book online but they require a credit card to take a $50 deposit in case of no-show. Flash News: This is an illegal practice! Arriving at the restaurant, everything starts well, the atmosphere is good if we forget the music that is much too loud which prevents us from hearing ourselves think and the manager who constantly shouts and reprimands the employees at the bar... Our waitress was very friendly, she brought us water, which we learned later, cost $5 a bottle?!?! Never mentioned by the waitress and I didnt see it mentioned on the menu. The menu is well stocked although expensive even if several items are very similar. I would rate the food as ok for the price. The pizza dough wasnt very tasty, which is normally excusable but when a pizza costs around $30, everything should be perfect. The portions are generous yes but, again, for the price, I hope they are! The cocktails are good but not $20 good. There were other small issues here and there but nothing that couldnt be attributed to the restaurant being crowded. We paid with cards purchased at Costco and despite the $20 free that the cards offer, we will not return. I only have one word that comes to mind when thinking of Sofia: Greedy. And seeing how management treated its employees, it doesnt make us want to support this establishment. Last mention, the servers wear long pants and long sleeved shirts. The waitresses? Loose sweaters and mini skirts so mini that one leaned over slightly and we saw it all. Your employees are there to work, respect them. Parking: Square underground parking Wheelchair accessibility: Bathroom on the second floor without elevators and jammed like sardines so no room to get around in a wheelchair

Americana pizza soggy with excess tomato sauce, dry and overcooked crust, frankly not edible. We have to pay for bottled water because they dont want to serve us tap water, restaurant to avoid, exorbitant prices, I had a reservation and was made to feel that other reservations could be more important than mine for the cabbage on my table and there were six of us. I will never return to this restaurant.

Great pizza! However, the owners believe it to be normal to offer no free water when seated. They prefer to ask staff to offer bottled water and charge customers. Very wrong and possibly not legal..

they charge for still water without informing customers and refill glasses throughout the evening without asking. At $5 a bottle of water, it s definitely a steal.

Selling tap water should be considered a war crime Beside that, food was good. Music was way too loud for a restaurant tho. Group of 6 and couldnt hear the other side of my table. My ears are still buzzing.

we really liked the dishes we chose (a pizza and a pasta dish) and the desserts as well. However, the prices are relatively excessive, you have to pay for water and you are not informed when the bottle is offered. the music is super loud and its quite difficult to hear yourself. Finally, the tip is required at a minimum of 18% without any possibility of choosing ourselves on the machine. the service was quite standard, we would have liked to be able to put the usual 15%.

Couple of days ago I went to Sofia, I had called them weeks prior for a reservation of 15 people. I decided to call them an hour before my reservation to confirm and they said I don t have any reservations and they don t know anything about it. The manager did accommodate us however pretty late than what I had planned. The service we received were not great, we felt like a burden being in that restaurant. I expected better attitude from the manager at least. We also told them NOT to cut the cake and the man in the kitchen did and YELLED at one of the waitress when it was not her fault.. it was very sad to see. Will definitely never go there again NOR recommend anyone going there. Horrible service.

We had the polpettes and salad as a starter. Gnocci and burrata pizza as a meal. Generous portions. Besides the fact that we find it inappropriate to charge $8 for water with the busboys who fill the glasses with paid water all the time and not having the choice to tip at least 18% makes me extremely uncomfortable..., the quality of the ingredients is there and we return there for this reason.

Too expensive for nothing, overpriced on everything, will not go back again.

Slow service and expensive restaurant

1) Super slow service 2) They dont even give you water and you have to pay $5 a bottle. (Others say 7,50$ even) 3)The food is ok, but not worth the price at all. 4)I dont know if it was just a bad day for them, but the toilets werent flushing, so they were really disgusting. Expérience vraiment mauvaise

The only option for water is bottled which you obviously get charged for. Other than that good pizza and service.

Food was very good but very expensive

Very good but expensive especially the meat dishes :). The atmosphere is great.

Here is the $36 truffle mac n cheese that you receive without TRUFFLE. Stop doing false advertisement pls. Your pictures and the item descriptions match your products.

I went to go eat with my girlfriend, we stayed maximum 15 minutes/ got the food and left. I wasn t gonna tip a big amount since I just wanted to take my girl out for dinner and I don t have money like that. Then the waitress Marilyn added a 15% tip because she told me otherwise she would have to pay for my service. I understand the tipping thing, but the meal itself was 90$ and I was gonna tip 7%, but she added herself a 15% tip. We should decide how much we want to tip based of our financial situation. It s a treat going out nowadays so we don t need to be forced to tip.

Got really sick after eating there, stay away, go to the Sophias in Laval or Rosemere its 100% better

Used to be good, ordered rapini and sausage pasta yesterday, i still do not know what I received

Average food but very high price. Good service

Dietary restrictions: Bon choix de plats sans gluten . Food

We waited at the door for several minutes, while the staff walked by us. No one greeted us. A waiter finally came, never apologized for the wait and sat us. Not the worst but definitely not enjoyable. Than came the food. Overpriced soggy pizza and pasta that taste like jarred sauce. And let s not forget that we have to pay for the water. Non merci.

Not worth the money!! The waitress made a mistake telling us theirs no meat on the pizzas we ordered, both came with meat! We sent them back so they made us 2 new ones and coincidentally they came back only 5 min later which was a little too quick but what do you know they were really undercooked! We sent them back again and a few minutes later they brought us the same ones again still soggy and wet! Manager was lost, waitress was clueless and just an awkward and uncomfortable experience overall! They didnt even offer us anything free apart from 3 tiny canoles for 3 people lol. What a joke! Stay away. Also they charge for water!!

Disgusting place! The worst service of my life and the pizza was way too salty. Trashy waitresses

Nice place

This is the best Italian pizza you will find outside of Italy, ive been looking for years for REAL italian pizza, this is it. Crust, sauce, toppings 10/10.

I recently visited [sophia dix30 ] and had a disappointing experience. The manager ( scott ) was incredibly rude and dismissive, and when we requested to sit outside, we were met with a dry response that felt unwelcoming just because we had a stroller .. ( kids are not welcome in this place !!!! )

I am extremely disappointed with my visit to this restaurant. First of all, the food was just disgusting and excessively salty. However, I am someone who generally eats quite salty, but this was really unbearable. On top of that, the prices were exorbitant for what was offered, which is an absolute ripoff. Then the service was non-existent. We had to wait over an hour to receive our food after ordering. Once served, no waiter came to see us until they gave us the bill. This total lack of service is unacceptable for a restaurant of this supposed quality. To top it all off, they charge $5 a bottle for water, which only makes four glasses of water. They claim to imitate Italian practices, but it seems to be the owners wish not to offer tap water. Hello, we are in Quebec, and even if it is a supposedly Italian restaurant, no Quebecer appreciates being forced to take their water in a bottle when in Quebec, tap water is free! This is simply ridiculous and shows a lack of consideration for customers, as well as a desire to unfairly maximize profits. In conclusion, I absolutely do not recommend this restaurant to anyone. It was a horrible experience that I wouldnt wish on anyone. For you who claim to offer an authentic Italian experience, I have eaten at many restaurants in Italy when I lived in Europe, and this restaurant is a real disappointment. Hes far from up to par.

What a disappointment this restaurant is! Service was virtually non-existent, with a wait of over an hour for our food to arrive. Once served, no server came back to see us until they brought us the bill. This total lack of attention and professionalism is unacceptable for an establishment that aims to be of quality. As for the food, it was downright disgusting. The dishes were poorly prepared, and the taste really left something to be desired. To make matters worse, the food was so salty that it was inedible, a real waste. As if that wasnt enough, the prices were outrageously high for what was served, making it feel like an outright ripoff. Additionally, they have the audacity to charge $5 for a bottle of water that only fills four small glasses. Under the pretext of following Italian practices, they refuse to serve tap water. This ridiculous and petty excuse is simply a way to make customers pay more. The owner seems more concerned with his profits than the well-being of his customers. In summary, between the disappointing food, non-existent service and exorbitant prices, this restaurant should be avoided at all costs. An experience to quickly forget. I strongly recommend this restaurant to everyone!

The worst place to eat pizza, at that price, in a small local pizzeria, at least there would have been ingredients on the pizza. I do not recommend this restaurant at all. The photo is a supposed pizza with several meats.

Tuesday, around 6 p.m., the restaurant is practically empty and my partner and I have the idea of going into this place to share a pizza. After ordering two imported beers, while paying the exorbitant price, we declined payment for glasses of water ($5 for a bottle and $7.50 for the others). When we were ready to order, the waitress refused our order since it was IMPOSSIBLE for us to share a pizza. According to him, the manager demanded that we order two dishes. She said she was sorry and admitted herself that she didnt really understand this house rule. Obviously used to the incomprehension of customers in the face of this ridiculous requirement, she suggested that we also order a salad. As a restaurateur does not have to demand such a thing from his customers, we instead finished our beer and went to another restaurant nearby, to share a pizza, have more beers and wash it all down with a good free glass of water! The many other restaurants at DIX30 will welcome you with much more courtesy. Looking forward to meeting you in a restaurant OTHER than Sofia!

Pizza and Pasta are amazing. However, the service was Awful!! With a reservation, we waited 15 minutes at the door to get seated. Dont forget to bring water bottles since they charge for water and dont serve tap water!

Im used to going to the one in Rosemere, no disappointment there. Very good. I tried the one at Dix-30, very ordinary.

Very expensive for the poor quality and the price of the bottle of water its a steal Very bad experience in every way

Bordering on fraud: - paid water only! (There is therefore no tap in the establishment), $7.5 per 750mL bottle of water - cold welcome on arrival - poor value for money for a pizza - Sofia gift card refused! Under the pretext that the system is being changed. The manager even refused to take the gift card from us to debit it once the system was changed. Are you looking for an honest and quality restaurant? Go on your way. There are other real Italian restaurants. This establishment is a tourist trap.

Great service, food was delicious, attentive staff, highly recommend.

We came to eat at this restaurant yesterday. It was the first and the last! The pizzas are good but everything else really needs to be reviewed! Paid water, refused gift card, other aggressive customers In fact, a customer (sitting at the next table) stood up and THREATENED my boyfriend who was trying to find a solution for the gift card refused by the restaurant. Without knowing what the problem was, this customer pointed at my boyfriend and shouted you better make it cost him nothing to serve you. If you can t afford to go to a restaurant, you eat at home. What a spectacle for the other customers and the children present what an example of good manners and respect. If you pass by here Sir, I send you a lot of kindness and restraint!! We could afford to pay for the restaurant since we had a gift card. We had nothing to do with it if the card was refused, nor did the waitress. We are aware of this! We have the right to be disappointed. In short, for a quiet dinner, go your way!

$7.50 for water, very poor service. Very good pizza.

Seriously good food. I have no idea why anyone would give less than 5 stars. You wont be disappointed

Out of this world good can t believe is has just 3 stars come try for your self I m in shock

Food is good but verry very very overpriced. Plates

Just one thing apart from paying for water, I find that unacceptable!! Your guy who welcomes customers, the one who looks like Franklin the Turtle in Portuguese, you have to tell him to change jobs!! whether at the restaurant or on the phone, his welcome and his way of speaking is zero!! He expresses himself poorly, not smiling at all and very arrogant.. my guy, you should work in a convenience store thats where you belong.. On the other hand, the two bartenders at the bar, Cath and the new guy are great.. PS: the waitresses in the dining room Im going to buy them the SMILE option for Christmas, it looks like they buried their dog... Otherwise the cuisine is exceptional

No waiter, the excuse is shes in the toilet while shes looking at us from behind

I dont recommend it, very lousy welcome, very Lang service, and not professionalism.

Vegetarian options: Good Food

People that have a moody character should not be in a position of being a manager. My night was fantastic, only to have to deal with the manager Roberto who has such a smug attitude. This guy has no notion of customer satisfaction and can t even afford to put on a fake smile for his clientele. If you can t afford to cater to your customers in a positive manner, just stay home Roberto.

High price than normal for a pizza

This restaurant is so good and better than Moretti in my opinion. They are vegan friendly and have excellent food. The prices are decent for the quality of the food. The place looks nice and the service is good.

Although the price was a bit steep, the pizza was succulent.

I had an extremely disappointing experience at Sofia Restaurant. The waiter, Francesco, refused to seat a guest outside simply because they were alone, even though the tables were mostly empty. His behavior was very condescending and disrespectful. This kind of treatment is unacceptable and completely ruined our visit. I would not recommend this place to anyone.

Restaurant always empty but requires a reservation otherwise space available in the hidden corners of the restaurant to avoid. Availability all depends on your profitability even if you are a regular customer

We were taken by surprise the second day we went to eat, when the waitress informed us that each of us should order 1 pizza?? The day before we ordered two pizzas for 5 people and the next day when there were three of us we each had to order a pizza!!! I think Canadians should be able to handle these giant dishes. When we asked that we wouldnt eat everything, they told us that it was company policy. The pizza is good but be prepared to stuff yourself

I order a Vitello parmegiana for 65$ and I received half of the same dish that I ordered two weeks ago. I call the restaurant but they say they can t do anything. If I want another Vitello I would have to go to the restaurant to take one. It s disrespectful. I don t recommend this restaurant. You pay a lot of money for a small quantity of food.

A bit expensive!

The gentleman that came to the reception was non chalent then we waited over 10 minutes before someone came to see us. We noticed that there was 2 over tables that weren t serviced they got up and left. The waitress asked us if we wanted regular water or mineral water, so we specified regular water with a piece of lemon. The food was excellent.Once we received the addition we were charged 7,50$ for regular bottles water.I ve been to several restaurants this was the first time.

One word to describe them: Greedy. Firstly they don t provide any tap water and want you to buy a $7 water bottle. Secondly, the old man at the bar is totally unfriendly, looks like he hates his job because he is underpaid. Service takes a very very long time. The only reason people still go there because nearby restaurants are either closed or full.

Amazing! Beautiful atmosphere, great Italian food and extremely good service! I ve been many times and always impressed! Food

They charge $7.50 for a bottle of Evian water, claiming that Brossard water is not drinkable and that they cannot serve it! Unacceptable.

Highly recommended

Be careful, you have to pay for water. Ive never seen this before! He doesnt mention it. This is only indicated on the invoice. Really shocked and surprised!

We booked for my wifes party We were very well served and very well advised We will return soon Lots of atmosphere and fashionable people a plus for us

The fact you charge 7.50$ for mediocre water without telling your clients is shameful and embarrassing lol what the heck is wrong with you? Bunch of scammers.

Food, service and atmosphere were great. My only concern was Value for what we ordered. Two pizzas, two diet cokes and one entre, taxes and tip $120

Attention!!! Paid water at this restaurant. They dont have water in their taps. And the servers do not advise that we will be charged. At $8+tax per bottle, make sure you drink until the last drop! The terrace was not even at half capacity and the service was very ordinary. Also, the price of pizzas is very high considering the competition around. We do not recommend, and above all, we will never come back.

Cold pizza and nothing more for an Italian restaurant

Nothing to say about the very attentive service of the waiter Jairo, the dishes were also very good. ON THE HOWEVER, like several people in previous reviews I was shocked, even offended, to have to pay to drink water. I did some research and the fact that this water is charged to the customer should be clearly stated on the menu. Not the case in this restaurant... I asked the waiter for tap water and he told me that it wasnt possible... I was on the verge of taking my glass to the toilet to drink! In short, a good restaurant to spend a nice evening but I find it unthinkable to pay 7.5 to drink water when other restaurants offer it .

I admit I get annoyed at location that don t offer free tap water. The calamari and shrimp came w 2 shrimp. At that pt, why bother? The bureaus salad was good. The pizzas were enormous with a crisp crust. 2 of us got pizzas and the other had pasta. I think it was a bit expensive for what it was. Very nice decor and good service.

Moderate food but so expensive for no value. No tap water , only bottled water for 7.5$. I asked for olive oil and was charged 3$ , replacing 1 ingredient cost 3$ ... most horrible is the bathrooms which stinks...not acceptable for such a restaurant. The decor & lighting are very nice though!

Burrata pizza, a delight! Courteous service. Unfortunately, I WILL NOT RETURN THERE. We had to pay $7.50 for a bottle of water because they DO NOT serve WATER BY THE GLASS. So disappointed! Of course, we learn this a little late... when asking for a glass of water when we are already well settled. It s so rare in Quebec that it should be announced on the restaurant s website! If I hadnt been alone, I would have left the place. In a diplomatic way.

Rude staff no discipline towards customers customer service no place to avoid

I am always very satisfied with the food, the atmosphere and the service. Thanks to the whole team!

Came here for my birthday dinner, and I swear, my waiter was the laziest worker Ive ever experienced. From the greeting to sit down, pouring our water and wine was absolutely horrendous. The food was OK, but nothing that blew my mind. Im not returning and certainly dont recommend it.

We went out of the ordinary for the first time in a while. The food was good, but upset my stomach a bit later on. It could have been either the Italian sausage or the tomato sauce. Service was quick and very friendly. The waiter really made a difference with his suggestions. The atmosphere was good, but very noisy and I felt cramped a bit. Very nice decor as well. Try the Sofia branded items. I had a hard time figuring out what the menu was since it was in Italian (I think).

I had the beef carpaccio as well as the grilled salmon, it was very good. The service is not very fast and the waitress is not very smiling. Regular water pays off! Im a little mixed...

Great pizza, good pasta. I love the space around the bar. Luminous and airy but maybe a little noisy for a quiet night out with your loved one.

The food is very good I recommend. I find bottled still water not ecological and also expensive at $7.50 per bottle. I found it to be noisy despite the lack of traffic.

Changing a 5 star to a 2 star, 1 of the 2 pizzas was burnt under it, the customer service too pushy to sell different foods like entrey and desert when we where jot that hungry and wanted just something small. They didnt even bring water to the table. Unless they fix up their act, will not come back.

Very good, although a little per dish!

The food, the service and the atmosphere are all incredible. This restaurant quickly became one of my favourites!

this was the worst experience ever in restauration. the hostess kept taking shots, didn t know how to split bills between 2 people her breath stank.. she wanted to cry?? and other. horrible service i do not recommend and the staff there are all unpleasant and juste rude.

Sincerely if i could leave a 0 stars i would. The service was absolutely trash. Our server Arianne started of the service by telling us they had no tap water and that the water bottles were 7$ per bottle we told her we didn t want any and that we were gonna order something else to drink she proceeded to bring 2 bottles to our table. She was completely rude during the whole service. The only drink i ordered was diet coke and she had forgetten it twice so i waited 45min for a coke .When it came to the bill she messed up our bills 10 times and was so rude ( she kept telling us l we were too complicated ???) and charged us extra items. When i asked to talk to the owner he came and put his hand on my shoulder and told me When i m going to come work for him this summer i will understand . Side note: i have never had any interest in working with him . When i told him to take his hand off my shoulder he told me i was rude. At the end she had the audacity to tell us it was illegal not to give 15% tip ( tip is definitely a choice and is determined if i had good service or not which i didn t). All in all worst experience i have ever had food was super mid and not worth the money.

Pizza was nothing special for what it cost. I also prefer my cheese on top which it wasn t. the server was excellent the atmosphere was inviting. Just a little pricey for what you get.

Best restaurant on the South Bank

Water for $7.50 on a $200 bill for 2 people, well done... The worst octopus ever eaten, really overcooked, it was impossible to cut it... A disappointment from start to finish, we will never go back.

Making people pay for water . The food was very expensive for what Cetais and the service . Parking: Indoor parking

Unfortunately just out of principle I will never go back! Having no tap water available is totally absurd. I m already dropping over $100 for a pizza meal and wine to then be told I must buy a bottle of water is an insult! We are in Canada are we not? Never again.

The tartare was as salty as taking a spoon directly from the salt shaker, the wait to receive the meal was long 1h15

The pizza had cheese only in the center and it is very small the price. Also, the octo appetizer had 3 very small tentacles that had very little dressing. The staff was very nice.

Good food, but too expensive for what it is in addition to having to pay for water and having to give 18% tip..finally we will just go elsewhere next time for essentially the same thing and cheaper!

WATER IS PAYABLE! $7.50 for a bottle. Bring your own water or go to the bathroom to get some water. It wouldnt surprise me if it also costs money (the bathroom). My partner and I went to the Sofia by mistake. We thought it was pizzeria n.900. we were really surprised at the prices. Mac and cheese $36?!? What is it they have a cow in the kitchen and they make their own cheese?!? Their pizzas are good and worth the price though. Enjoy!!

Its overpriced, you charge for water without warning, the service was only the bare minimum and then the waitress complains about not having a big tip and we guilt trip into paying more. Extremely inappropriate and unprofessional attitude on his part. She said that I had to tip a certain amount and that her service was good, which is absolutely false. Besides, it is not up to her to judge, but rather up to the customer. She said that otherwise she was going to have problems with her pay . I had no legal obligation to tip him that much, especially when the service was nothing to write home about. It is not up to the customer to pay the salaries of the servers, stop the tip culture. If she wants more money with a stable salary, she should look for another job like everyone else.

What a bad experience! Tables stuck together, slow and unfriendly table service, high prices... But the most shocking thing is that we are charged $7.50 for water, even though we are not informed that it is paid. Advising the customer is the least I can do, because I wouldnt pay that price for a bottle of water! Its crazy not to serve water for free.

They charge a $7.50 bottle of water on the bill without mentioning at the beginning of the order that there is a charge for water.

Very expensive for what it really is. I know some restaurants. which are better for less. But, I understand that we pay ten-thirty rent on each meal.

The waitress never smiled at us about the service, maybe she had too much botox on her lips!!! And how can we force ourselves to buy a bottle of water?? It s unfortunate because the pizza is very good but good last time for me at DIX30

Good pizza and fairly quick service However BE CAREFUL!!! WITHOUT telling you, they charge $7.50 for a 750ml bottle of Evian water So at $7.50 + taxes + tips that s expensive for a bottle of water!!! Its simply illegal.

My friend and I went to eat at Sofias this evening and we have rarely seen this, WATER IS PAYABLE. No possibility of having a glass of water for free, you have to pay for a bottle. We also saw on the menu that there was the possibility of having a gluten-free pizza, but nowhere does it mention that there is a charge. Surprise +$6 on the bill! For pizzas at this price, I find them really cheeky in their service. I dont recommend it of course

The food is excellent. Its a little noisy, but its still OK. We are warned that they do not serve tap water, but forget to mention that they charge us $7.50 for a bottle of Evian water!!! If you choose not to serve tap water, you must provide water and you do not have to pay for the racket. We cant stop talking about the environment. How many bottles do they go through per day? A shame and a fraud not to say that they are charging us. A nice $10 with tip. Some people talk about the reception, the one I presume to be the manager (bald with glasses) doesnt seem happy to see customers.... He may not be in the right place. He would be better off at the back diving with his stupid look.

Loud music, we have to shout to hear each other. We charge for still water (never seen that elsewhere!) Otherwise the food and service excellent

Quite an experience for the taste buds! Everything was so good! I highly recommend it! No matter what you choose on the menu, it will be good!

Reservation time respected, fast service, delicious food! However, I will not return there. We dont serve water unless we pay for a bottle which has probably been filled from the tap, we quickly empty it into our glasses and ask ourselves if we want another one. We were at least informed that we had to pay for the water before ordering, without telling us the price unless we asked. No cocktail menu, we are told they make all the cocktails but we dont know the prices unless you ask. It becomes very unpleasant. Much too noisy, music too loud, we cant hear each other speak. I hate going to a restaurant and feeling like the goal is to run up my bill without worrying about my well-being. Getting paid for tap water is a no-no! And asking for 18% more is still no! So my reaction is to force myself to make it cost as little as possible, I also left 15% before taxes and well never see each other again!

The food was very delicious, I asked them to save my husbands birthday balloon and they placed it on the table for the reservation time.

I reserved a week in advance for a birthday dinner and when I entered I was asked to leave because there was no adult in my party. There were absolutely no warnings in advance on this subject and I felt very dissatisfied with the way the staff at the counter handled the situation, he was very condescending. I felt ridiculed and very upset, the beginning of my birthday evening with my friends got off to a very bad start. Despite reserving a week in advance, I was not given any kind of apology or anything. Ended up eating at Kinton ramen instead because they had room, and the service there was 100 times better than whatever I experienced at this restaurant. Teens are not welcome here, never eating here again.

The food was very good but I wont go back just because I can also get good food elsewhere without having to pay for water!

It was not my first time at pizzeria Sofia but it will be the last the service was okay but it was the worst experience I had in a very long time 100$ only for a drink and an entre

They refused to give me tap water, I had to buy bottled water, its completely nonsense. We should pay attention to the environment. Why disposable when we have some of the best water in the world. I wanted a beer, he was out of it, I wanted to order another beer, that too was not available. Finally I asked for water and no. Its really disappointing. I will never go back there The correct meal, nothing more. Far from a wow. Vegetarian options: There was vegetarian pizza Parking: DIX30 underground parking

$10 for a mini bowl of minestrone soup. Soup not hot enough. The bread was brought at the end of the soup. There wasnt the drink we wanted. Very rough service because the servers think they are very good and are not.

Very bad experience for my daughter and her friend, both aged 15. People welcomed them poorly and treated them with little consideration due to their age. They refused to let them share a pizza and sold them water for more than $8. No chance I would recommend this restaurant to anyone.

Very nice experience!

Delicious ! Waiter took time to chat with us and tell us a little about his life. The dish was divine.

No free water served

Burrata pizza and salad were good. The burrata starter was very ordinary. A balsamic reduction and croutons (no extra!) would have been a minimum to add. In short, the most expensive burrata and the worst I have eaten in a restaurant to date. Charging for water is really frustrating. Particularly when it is not mentioned beforehand. It may be a European trend, but were not in Europe here so adapt. In short, I found the Sophia very overrated and I dont think I will ever return there.

The food is great, but if you re seated close to the door you ll spend the evening freezing + they charge for water? Lol? The food is already overpriced so charging for water is frankly just laughing at your customers.

Very questionable practices. Impossible to get a glass of tap water. You absolutely have to buy a bottle of Evian for $7.50. Plus the minimum tip on the machine is 18%. This type of establishment should not exist in Quebec. For the collective good, I sincerely hope that they go bankrupt.

Delicious food, helpful service, calm and soothing ambiance

Ils tuent lexpérience de manger une bonne pizza en facturant 7,5 $ pour une bouteille deau ( en te laissant aucun choix pour commander de leau du robinet, et un service extrêmement mauvais: Des serveuses tardives, rudes et inexpérimentées, puis elles sattendent à ce que vous laissiez un minimum de 18% de pourboire! mais quelle arnaque !

Much too expensive for nothing, but above all, they refuse to serve tap water and require the purchase of an Evian bottle. They seem to have an escort dresscode for several young women. Its all fishy. I wont go back there.

$18 for a poorly balanced sangria, refusal to serve a carafe of water (only bottled water..?), $30 burrata pizza served overcooked anyway (first prize ham fell into a salt shaker..) Luckily the cheese burrata was not homemade .. it softened the overcooked dough and the overly salty ham. And the height of the evening (Madames pizza being an oil stain, I shared mine, and it was she who had the right to the bean... beautiful hair, which did not prevent the waitress to bring me a bill of over $100 for 2 pizzas and 2 sangria, with a tpe programmed by thieves who ask me for a huge service (Like 20% minimum after taxes ) no but where is the world going! If the boss reads this comment, either you are a thief or you abandoned ship in favor of a manager to be blacklisted from this job!! In any case, something must be done! PS: The designer worked very well, it s a very, very pretty tourist trap!

Excellent cuisine with a lot of love in the dishes. The service is very fast. Yes its a bit expensive but everything is made expensive at ten/30!!! As for paid water, personally I had my bottle with me so it didnt affect me.

Food was nice we had two pizzas and a beer each. I had the burrata pizza and unfortunately it was not very hot so it was a little disappointing, but overall it was nice. My friend really enjoyed their pizza and would recommend the diavola pizza. I had asked for tap water, but they brought bottled water, a bit annoying and pricey. The staff were nice, and I would probably give it another go.

Good starter of fried squid, lightly garnished Capricciosa pizza, generous Pizza Parma, service a little slow but our server was good. Having to pay for water is exaggerated, the price of wine is prohibitive. The noise level is intolerable. Using a sound level meter on iPhone I had maximum readings of 114dBA and frequently above 90 dBA. If you really want to go to this restaurant, bring corks if you care about your hearing.

I animated the place and the attention

Great restaurant! The pizzas are delicious. The desserts are very good, especially the tarte tatin and the chocolate cake . Our 3rd visit to this restaurant and we enjoy it every time!!! Parking: Free underground parking

Worst place ever

Poor service. No attention to customers we waited more than 15 minutes without being served. The restaurant was not full but 4 other tables came after us. I called one of the waiters to tell him I was ready to order but he ignored me.

Food is great ! But the problem in the service. There was a hurry right from the time I took my seat along with my mother and sister. Between each course there is no pause ! The waitress was very quick in cleaning the plates even when we had not finished the last portion! We felt very rushed through our dinner even when it was a not peak hours ! It was a Tuesday evening !

A real scam, no refinement in the food, mediocre service, even garoché, I hope the tip went to the bussboy and runner who served me, because I only saw the barmaid once!!! And what about the bottles of water you have to pay for, without you being informed!? Honestly mediocre.

Everything is perfect, probably my favorite restaurant but its getting too expensive I think.

$7.50 for a 750ml bottle of water probably filled from the tap. Tip of 18% minimum on the machine. Very loud music. Very poor value for money.

At the price of the dishes and the tips requested, we could at least have access to tap water! I advise against

The dishes and pizzas are very expensive but hey, inflation has been there. But above all, water costs money (obligation to buy a bottle of water)!!! $95 for two pizzas and water, its up to you.

Pizza with Burata cheese and truffle oil is very good.

The only place where they refuse to give you a glass of water, which is free in Quebec. Just $7.50 before taxes for water!!!

Not professional, not welcoming. Quickly want to leave the restaurant.

Beautiful atmosphere, beautiful decor, good table service, good drinks and excellent pizza. However, the music was too loud and we were not welcomed by the man at reception.

I will start with the food. And let me say that the food here is the best pizza I have ever had in my life. Slightly better than Salvatore, I would go as far as to say that. I had almost a whole pizza alone there. The service is slow, but it is a fancy area so it makes sense. But the staff is nice. The atmosphere is beautiful, and the bathrooms are actually clean, which in my opinion is incredible. I do not see clean bathrooms in a restaurant very often. Highly recommend it. The only problem is that it is a little pricy.

Very good food, but I dont like it when people get killed in this place. Pretty poor service though.

Very nice and good

Very poor customer service. I call to make my reservation by phone because I am not able to make it online and I am told in a very stupid way that I have to make it online and leave my credit card number??? ? Even though I booked by phone two weeks ago???? I finally get put on hold so I dont get answered again. Never again!

Excellent pizza in a lovely atmosphere.

Paid water, very ordinary service

Very good rather large pizza

It was one of my favorite Italian restaurants but I notice that the quality of the dishes is decreasing. Its not bad, but not as good as before. So the dishes there are quite random in terms of quality. The service is always impeccable, generally seated quite quickly. Courteous and professional waiter.

Nice place for dinner, the pizzas are excellent, my cocktail and the tiramisu too

Unbelievable to have to pay for water. Not possible to have tap water. Only Evian at $7.50. The ham and mushroom pizza tasted weird. As if the ham was outdated. This was my first and last visit to a Sofia.

We ate there a few weeks ago and while the food tasted good all of were sick after.

If I was able to give 0 stars to this restaurant I would. The food was average to begin with, and the service was garbage as well, and the waitress had the audacity to ask me why I gave her less than 15% for tip ( btw a tip is a choice not an obligation ). I would like to add that my sister had a bad experience as well with them as a Uber eats driver. I do not recommend this trashy restaurant.

Pizza are thin, pasta is good. Dessert is ok, but considering of the price, taste is fare. nice atmosphere for pictures

Unthinkable that in Quebec, we are forced to pay for a bottle of water ($7.50) to drink water without being able to obtain a glass of tap water. Pretentious restaurant... For the tip we are given the bill with a selected 18%. To have a 15% or lower, you must enter everything manually. Sorry but when I have to pay $7.50 to drink water, I dont feel like giving an 18% tip. No more Pizzeria SOfia for me.

I have been recommending this restaurant for several years. Im going back because its good. This year the fries were average. The $26 salmon tartare came with nothing, no, 4 small croutons. 3 things I dont like. 1. The restaurant is noisy, you cant hear yourself talking. 2. Prices have increased exponentially, especially wine by the glass and you have to pay for water. 3. When paying, the suggested % are between 18 and 25%. Sofia isnt the only restaurant to do this but I wont pay 1/4 of the bill as a tip. It was my last visit.

Superb experience, exceptional food, impeccable service, wonderful staff! There are only good things to say about this restaurant, we are going to go back there for sure! The bloody Caesar yum. The owner can be proud of his restaurant and his employees. We went for an employee party and for a large group the service was great, nothing to say. Congratulations.

bad service

Super good service. I had the veggie pizza and found it a little lacking in taste. For the price I expected better. Atmosphere a little too noisy for my tastes for a couples outing. The music was too loud for nothing in my opinion. It must be said that it was a Friday. We were near the door and it was loud every time someone entered. Vegetarian options: Not many vegetarian options. Only a pasta dish and a pizza if I remember correctly.

Beautiful decor with a good atmosphere, however very busy and a somewhat cold welcome upon arrival. We got to our table 30 minutes after our reservation, but service was quick after that. The pizza was good and worth the price, I cant say the same for the plate of tagliatelle bolognese at $35.

Definition of stealing, charging an $8 bottle of water.

They refuse to serve you tap water and force you to buy bottled water, bad service, pizza was okay but overpriced at 35$, I wouldn t go back