Mary Brown's Chicken in Burlington

Ordered ahead and still didnt have it ready when I got there garbage.

I was greatly greeted by the employee Dishika Jain. I got no issues throughout the stay,would rate the customer services 10/10 looking forward to this place until next time

The service was very good. Your employee dishika jain is super nice. I loved the way me and my family got treated by her. Best hospitality in town.

Best chicken in town. Friendly staff. A go to place for a great family meal. And nicevdeserts too.

They are so nice it s amazing

Great service here + Great employees. Definitely go here. Food

Everything was spot on. Really en

From the parking lot to the restaurant it was so clean. The staff is amazing and so polite. The customer service at Mary Browns is incomparable to any other fast food chains. The food is hot , fresh and the service OMG ! It s so Amazingly Fast. I don t know how they do it but hat s off to the team and the people behind it. Ashish pareek

Ashish Pareek was exceptionally good with his service and his friendly behaviour

Ashish Pareek was very friendly and supportive too.

Great taste and good service Ashish Pareek Food

Ashish Pareek was too good with his greetings and service.

Ashish Pareek was very friendly

The food and service is great at this location . Also the staff were so friendly.

Amazing service.. clean store and the food is very good

I WANNA GIVE A BIG S/O!! TO DISHIKA FOR UPSTANDING CUSTOMER SERVICE SKILLS, SHE WAS VERY RESILIENT, FRIENDLY AND ADAPTABLE! I WAS VERY APPRECIATIVE THAT SHE RECOMMENDED CERTAIN OFFERS WHILE I WAS ORDERING. SHES A1 BRO!!

excellent customer service neat atmosphere good food options and your employee dishika is very sweet and and nice to deal with she has a good communication skills

Excellent customer service provided by dishika your employee she has a very nice nature and good communication skills

Good atmosphere and good customer attracting skills by Dishika she is very sweet and nice to talk with

Mona is the best!! Amazing at customer service , hospitality, and she goes above and beyond for her job ! she s so friendly and nice! She needs a raise! Will definitely be coming here again to eat the amazing food here and for Customer service! And to see Mona!

Great food and service

Food was great first time here very clean food was very good and the lady was very nice serving us

Service was truly exceptional! The lady that works here truly goes above and beyond. She is super gracious and kind!

Everything was great specially Mona she is soo kind and nice

Nice place for eat and good comfort Dishika gave us an excellent service Food

Food was delicious and served hot and fresh. Dishika even walked it out to our table for us, which was great. Restaurant was spotless.

The cashier was amazing. Her name was Dishika. Perfection

Amazing food amazing staff and an amazing owner

Amazing restaurant

I visited their today at brant st,I came across a crew member, she was so amazing, friendly, the best i would say I guess her name was Dishika she was soo friendly so genuine and helpful. I would surely love to visit again. Recommended dishes

I had a fantastic experience one of the best so far! The service was amazing Dikshika was attentive, knowledgeable, and went above and beyond to ensure I had everything I needed. Thank you, Dikshika! For your excellent service.

Dishika She is really great with her hospitality

Good food and really great service and hospitality Dishika

Dishika was excellent! This was my first experience at a Mary Browns and she made it very enjoyable and I will be back! Thanks Dishika! :)

Both the ambience and quality of food is great.

Everytime I come here the customer service is amazing and the food is also consistently great as well.

Mona is just amazing , stunning I love her . Great food great service

Love the chicken. Hits the spot after work. The colleague I often visit MBs with is from Newfoundland where the chain began...

Amazing customer service. Very fresh food Thanks Food : 5/5

Ashish s a humble guy and his engagement with the customers was amazing and friendly too.

I had chiken tenders and it was really good must say . The service provider Ashish was really polite and welcoming. The ambience felt good . Overall everything was top notch. Definitely recommended.

Kid-friendliness: Nice for kids Food

A bit on the expensive side but good food

We are high school kids and we were delighted with this marry browns store and its manager. I will be sure to tell all my friends about it.

Love the food, wedges are awesome. Service leaves something to be desired. Very slow. Food : 4/5

Wonderful team here! Super caring about their customers

As always, the chicken is crispy and delicious tarters are always fresh I love their big Mary sandwich, especially the customer service they provide is spectacular I love it. Definitely recommend everyone trying it. You won t be disappointed.

Love this place food is soo good. Mona is amazing like always

I had a great experience here. At the drive thru Taylor took my order and was very knowledgeable and helpful. It was so nice to encounter someone so happy and upbeat. Food was yummy too. Would definitely go back

Place and food is amazing the cashier Ashish was very helpful and kind.

Good quality. Always fresh food.

Brant location in Burlington has to be the worst Mary browns to ever exist. All staff have no urgency and take WAY too long. I went with absolutely no line and was told to please wait a moment 5 minutes later and IM GONE. Be better.

On may 27th I ordered the crispy chicken twists and when I bit into it there was a bone in it I almost choked on it I called immediately and the lady on the phone pretty much told me I was a liar there was no way that could have happened I was in complete shock the owner did reach out but I was on vacation so nothing got resolved this is terrible business I would definitely not recommend

Absolutely amazing staff. What else can I say about the chicken it s the best, Monday deal is fantastic. Thanks to Rona for the great service. Thanks and ill definitely be back Food

Wow I love it here. Thanks for always being polite and kind staff. I recommend to literally everyone the monday deal or just their chicken. 10/10 Great staff, great food. Food : 5/5

Absolutely love this location! The most friendly people work here. Mona I believe was her name and she was fantastic! Update: I went back today and again I met with Mona and the same sweet coworker of hers and again these ladies were phenomenal! I just love how warm they are and so kind always. I will drop by to say hi! We are besties now

The staff is so welcoming, especially, Mona, she is an amazing person

Great customer service

I love Mary Browns, but I can say the chicken wings are not good at all.

Mona is just absolutely amazing :) from service to the food all amazing . Highly recommend this location. Just fantastic

Absolutely the best chicken

Rana is absolutely amazing!

Food was hot and fresh would go back again! Prices okay with specials

Mona was beyond phenomenal! Her customer service was exceptional! This was my best experience with Mary Browns to date! Highly recommend the food and location.

The service at this location was outstanding! Mona was so friendly and polite. She even checked on us while dining to ensure that everything was okay. We will definitely return to this location if we are in the area.

Food prices are high and quantity reduced after covid pandemic

Excellent location, fast friendly service. The popins and honey dill dip is my fave!!

The best chicken, gravy, biscuits and wedges! Chicken is tasty and not greasy/oily. Biscuits are buttery soft. Wedges are irresistible !

Restaurant was nice and clean. Food was tasty and fresh. Staff was helpful and efficient. All you can ask for really.

We have been served by Dishika and service was outstanding. Food was great and portions where pretty good

Every single time I come here I ve encountered a different person working, but it doesn t matter. They always give me the biggest smile and the most amazing customer service!!!!

Every table is dirty in here and has been for the past 30 minutes. New ownership not have enough staff? Owner cant clean a table? Food : 4/5

Great food and atmosphere plus the staff is really great they help you out with everything even if its busy they treat you really well

Very good service and Dishika was very helpful thank u and keep going with your great service.

Dishika customer service was Awesome.

I always visit this branch and Dishika is just amazing. Shes friendly, efficient, attentive and a pleasure overall. Food is fresh, well presented and delicious!

Dishika is great she helped me in deciding the menu and she is very kind and sweet

Dishika, extremely great at hospitality and very professional

It was my first time in mary browns and I met dishika , she was very kind and sweet and helped me out with everything.

Everything was top notch wish to come here again, thank you for the lovely experience

Service was magnificent. The food was fresh, tasted delicious.

Excellent service from Dishika. So helpful.

Every thing was great specially the series it an amazing experience

Great customer service and very nice lady. Good music as well

Online order was a few minutes late from the suggestion in the app. Crew was great

I love Mary Browns best chicken ever I have been a fan since 1970 the food is always fresh and I love the taters much tastier the regular fries this company keeps growing all over Canada #1 for chicken.

The staff here are incredibly nice and friendly, making every visit a pleasure. The restaurant is always spotlessly clean, and the food is consistently fresh and delicious. A special shoutout to the owner, Mona, for maintaining such high standards and creating a welcoming atmosphere. Highly recommend this place!

They have the best food in town. Some would say the price is a bit high but the quality you get is worth every penny. They have amazing promos like the batter box for 21$ which can feed my family of 3 no problem. I have 4 stars for the food though only because sometimes they dont put the seasoning salt on it. Probably because its too much for some but I love it and am a bit disappointed when there isnt any. Still great food regardless

The service was fantastic . Mona is absolutely a doll . I only go to see this beauty :)

Amazing place , Friendly staff , My regular come to and like close friends. Mona is the fantasy and beautiful. Highly recommend to try. Food

The ambience of the restaurant was clean with amazing staff and fast service.

I recently visited Mary Browns Chicken and had an outstanding experience, largely thanks to an exceptional employee named Deeshika. From the moment I walked in, Deeshikas warm and friendly demeanor made me feel welcome. She was incredibly attentive, ensuring that my order was taken accurately and efficiently. The food was delicious, as always. The chicken was perfectly crispy and flavorful, and the sides were fresh and satisfying. Deeshika went above and beyond to make sure everything was to my liking, and her professionalism and genuine care for customers were evident throughout my visit. Deeshikas excellent service significantly enhanced my dining experience. Its employees like her who make Mary Browns stand out. I highly recommend this location and will definitely be returning, thanks to the wonderful service provided by Deeshika.

Amazing ambience with great service and hospitality. Dishika as a cashier did a wonderful job.

Every visit to this Burlington Mary Browns location is a delight, thanks to the impeccable service provided by Dishika. The restaurant is spotless and inviting, making each dining experience exceptional. Dishika s friendly and efficient service as a cashier truly enhances the overall ambiance.

The staffs at this store are so friendly and fast

I had an amazing experience at Mary Browns Chicken and Taters, and I have to give a special shoutout to our server, Ayushi! From the moment we walked in, she greeted us with a warm smile and made us feel right at home. The food was absolutely delicious! The chicken was perfectly crispy and juicy, with just the right amount of seasoning. The taters were golden and crispy, and they paired wonderfully with the dipping sauce. Every bite was a treat!

Tater poutine was delicious and full-filling . The cashier at front (Ayushi) was very polite and professional.

Excellent restaurant.. services are much appreciated, must visit

Food was gud and especially aayushi was very helpful and friendly

Love this location, best customer service. The staff are helpful and pleasant, order comes out quick and the place is always clean. Highly recommended!

Taste really fresh and good with good service

I had a great experience. Thanks to Ayushi. She was friendly, helpful, and made sure I had everything I needed. Her service made my visit really enjoyable. Highly recommend!

Amazing ambience with great service and hospitality. Dishika has amazing customer service skills. Always a great experience to visit.

Amazing ambience with great service and hospitality. Dishika as a cashier did a wonderful job.

Great state great vibe great atmosphere

Helpful staff and great food

Very clean place, the chicken is delicious. I loved it and I will back . Kid-friendliness: I did not see menu for kids. Food : 5/5 |

I was there with my girlfriend and the food tasted very delicious and the service was very friendly. I recommend everyone to eat there. Kid-friendliness: They are very friendly and kind

Food is good, but since when does a single wing count as a piece of chicken in a 4 piece meal. Cheap.

Come see Mona and her staff they will give that royalty treatment. The food is magnificent. Highly recommended it

Mona is absolutely fantastic and hospitable she goes above and beyond for her customers. Extremely humble come see her for some yummy food

Clean? Check! Friendly service? Check! Great tasting food? Check! I recommend this location if you re looking for a quick, tasty meal in a nice atmosphere. I ve been to other locations but this one is by far my favourite.

Rana, Taylor and Mona are three employees at this establishment who always manage to go above and beyond. I ve visited this particular Mary Brown s establishment many times, compared to the one nearest to my home, just to encounter these folks. They serve with a smile and ensure you leave a happy upon every visit. Mary Brown s is very lucky to have these three in their organization. :)

I was there with my whole family. There were very friendly and kind. The food was very delicious. I will definitely come back again soon.

Amazing foood and service by salma . Good job

I just tried to eat the worst Big Mary Ive ever eaten in my life. Been having them every Monday for about 5 years or so. In the last 6 months theyve gone down hill. May be delicious at lunch time. However my dinnertime is 7:00 pm. I do believe whats served at that time is reheated from lunch time. Unchewable. Disgusting.

So amazing!

Was a very well put together place went with me a my family a couple months ago and havent stopped going since if your looking for good Marybrowns chicken come to this Burlington one the chicken here is incomparable 10/10 definitely recommend Kid-friendliness: The owners were very nice to my kids and even gave us coupons

This place was amazing

The best chicken I have ever tasted in my life and the service was really fast.

When I went the store was super clean and when I ordered it took only four minutes to get my food

Food was excellent but there was a long wait time. When we got our food, we were told there don t have any forks and I was then offered a knife to eat coleslaw and chicken with it really ruined my dining experience. Asked twice for the table (only free one at the time) we were sitting at to be cleaned.

The food was really delicious especially the Big Mary Sandwich, also, the hospitality by Mona is so amazing.

Customer service is always amazing!

Everyone is so kind and nice. The girls are very professional and friendly and cute and would recommend this location,

very friendly staff & clean. great prices. Mona & staff was extremely nice and accommodating. highly recommend. Thank you Food : 5/5

Excellent service truly above and beyond my expectations will be eating here regularly after this Mona is a pleasure and exceptional human being truly wonderful and one of a kind experience will be visiting regularly food was excellent fresh and as we like it atmosphere was very cozy and welcoming overall very clean and great location

This location is so friendly and the food is always so fresh! We love coming in here as a family and eating our lunch or dinner!

The place is always super clean and smells great. Staff is friendly and helpful. Food is consistently fresh and tasty. Checks all the boxes for me!

Rana and Mona were amazing! They were so kind, and welcoming I loved their enthusiasm and made my trip to that location worthwhile.

I cannot at all complain about this location, the staff are so friendly and the most lovely manager Mona was an absolute joy to talk to. 10/10 would come again.

What an amazing staff. Super friendly and always puts a smile on my face eating that chicken. Their Monday deal omg I buy 5 for myself

Moana and Rana was very courteous and efficient. Great job! Food

Staff was super nice, and service was quick!

Good customer service by ayushi she was kind and helpful,great food quality

Fresh and good food! Excellent service!

Staff were nice but they kept asking repetitively for me to leave a review.

Very good food , clean place and kind workers

Overall 2 stars is simply because we have not seen our incredible caring Honour in the drivethru. Then yesterday we were told she was let go when new owners took over. Thats ludicrous. Do they not realize our group started going there because of Honours one of a kind customer service? The knowledge and love she had for this store? If anyone can let me know how to reach her, I will hire her on the spot. Shame on these new owners. Honour truly was and lived Mary Browns.

Super friendly & beautiful staff. Great people, Great Food. 5/5

Very nice and clean atmosphere. Food came out fast. Great experience.

The owner is amazing,the staff is friendly and accomodating. The food is delicious!Such a great place!

Just a little fried Chicken. Celebrate international Chicken Day. Love this place. Tastes like home

Mona was amazing! She was so friendly and gave such wonderful customer service. I had never been to MBs before but will always come back to this location just to say hi to Mona. Mona, you are a gift to this company and the world. Keep shining and being your beautiful authentic self! As for the food - the biscuits were amazing and everything was hot and fresh. I dined in and also had a takeout order and they waited until I ate to prep my takeout so it was hot. The place had a steady stream of customers in dining room and drive thru, and looked so clean.

Amazing food and customer service

Great service an a amazing big Mary

Love love this particular location Service on point the staff is amazing Love brining my kids there itd clean they are friendly make feel at home Plus the chicken is so so good Food : 5/5 |

mona was very nice and provided a excellent service

I just had the most wonderful experience at Mary Browns drive-thru! As usual, I ordered my go-to 3-piece meal, and it was absolutely delicious. The service was top-notch, thanks to the fantastic team of Rana, Mona, and Salma. :) Their warm smiles and kindness truly brightened my day. In a world that can sometimes feel a bit gloomy, encountering such positivity was a breath of fresh air. This particular Mary Browns has been my go-to spot for 3 years now, and each visit leaves me impressed. The consistency and excellence in both food and service never fail to disappoint. Kudos to the team for creating such a welcoming and enjoyable experience!

Fast, delicious, great service and very clean restaurant

The environment at this location is amazing. The staff is more than friendly and goes above what is required for a retail restaurant location. The food at this location was wonderful and would definitely come back to this restaurant because of the attention to detail on the ordering of the food. I am grateful there is still place, you can go to receive remarkable service at fast food chain restaurant. Thank you again once for everything you do to make me feel welcome at your restaurant.

Recently ordered food from the Marry Brown Chicken at Burlington and was quite disappointed. The fries were soggy and lacked the crispiness you d expect. While I usually enjoy Marry Brown at other locations, this particular store needs to get better

Zoriana was the best! She was so friendly and helpful. I am from out of town but I would recommend the service here! The food was fresh and the restaurant was so clean.

Amazing flavor! New k-crunch sandwich is amazing! Definitely recommend.

Take more attention with the customer order People pay money to eat good food Food

Consistently missing items even when trying to mobile order items are still missing. Ive emailed 5 times since the date with no response.

Best chicken sandwich I ve ever had hands-down. The spicy big Mary is incredible and the workers I ordered from were really nice. I 100% recommend this to whoever wants to have a good chicken sandwich for lunch. If you can handle a little bit of spice, I would say have the spicy big Mary, but if not, the big Mary is also a really good burger. Whenever we have a chance, me and my dad go here really good chicken sandwich.

Usually don t have any problems. Last time I was here they gave me coleslaw instead of macaroni and I was like ah whatever. But yesterday I came by 15 mins before closing and the drive through prompt said they were closed and the door was locked. I worked in fast food for a long time and I was never allowed to close 15-20 mins before actual close time. That s the best time to sell the extra food on hand. I know it was Friday but kind of sucked driving 10 mins only for them to be closed.

Love going to this restaurant on my lunch breaks. Amazing staff that always serve food with a smile. Customer service is top tier at this location!! :)

This Branch is impeccably clean, and the food is always fresh. Mona performs exceptionally well; she is both friendly and professional. I highly recommend this branch

We had An Amazing experince Every time we visit.Not only was the food outstanding, but the staff truly went above and beyond to ensure that we had a fantastic evening. Their passion for hospitality was evident in every interaction, making us feel like valued guests throughout our visit.

Amazing food and great service

Loved my experience here! Mona was great! Great food and friendly staff

Terrible customer service at the location. Poor coordination between app and their internal systems and the manager is extremely rude!!

Excellent service and yummy food

The service was absolutely amazing and the food was delicious great spot!

This mary Browns store is an absolute gem in the heart of our community! From the moment you step inside, youre greeted with warmth and a delightful aroma that promises a culinary adventure. What truly sets Mary Brown apart, however, is their exceptional service. Every visit feels like a personalized experience, thanks to their attentive staff who go above and beyond to ensure customer satisfaction. Id like to take a moment to recognize one employee, Dishika, whose outstanding service made my recent visit truly memorable. Their attention to detail and genuine hospitality deserve special commendation. Whether youre craving their famous fried chicken, indulging in their mouthwatering burgers, or treating yourself to their delectable desserts, Mary Brown never disappoints.

Loved the food, too delicious. The food they serve is fresh and nicely cooked. Eve if you dont know what to order then as per your wants, staff over there will help you choose the best meal. One of the staff members Dishika Jain was very nice, she guided me what should I go for and it was damnn tasty. Really loved it. Having a meal from this restaurant before going to work is really mesmerising.

Great staff and great food quality

Recently visited Mary Browns and was awed by the genuine service of Dishika Jain. It was the peak time and the hardworking girl didn t let smile go off her face and was so kind.

Best chicken I had in a while. The cashier Dishika was a very nice person.

Dishika was great! I had an amazing experience.

Amzing hot and fresh food. Superb service by dishika very happy face and very welcoming. Must recommend this restaurant.

This is the best place I ever visited , they provide great customer service and they provide delicious food .I want to visit them again

I swung by Mary Browns and hit up the drive-through for a 3-piece chicken meal. Rana and the other young lady at the drive-through were super helpful and informative. They made sure my order was spot on and ready in no time. The service was efficient, and their friendly demeanour made the whole experience great. As for the food, the 3-piece chicken meal was on point! The chicken was crispy and flavorful, just how I like it. The sides were tasty, and the portion size was satisfying. Overall, the meal was a hit, and I left the drive-through feeling happy and full. In conclusion, my drive-through experience at Mary Browns was excellent. The staff, especially Rana and her colleague, provided top-notch service, and the food was delicious. If youre looking for a quick and tasty meal on the go, Mary Browns wont disappoint!

Got best dine services from a girl named Dishika...She was kind professional and definitely a best asset for your buisness out there...Give her a raise Love to visit again just because of her...

I went for the drive in here, and employee working here named Dishika was the one attending us. She was great with the speed and choosing the right meal. Cheers to her

My experience had been amazing. Especially, Dishika was very polite, helpful and friendly. She definitely deserves a good raise. Thank you for the top notch service!!!!

Quite regular here ! Staff is amazing and warm ! Dishika being on the top of the list :)

Food, service and atmosphere are very bad, especially food are

Worst place ever Staff members are not supportive and arrogant. I ordered a dish and It didn t look fresh and had foul smell. I just told the staff that it didn t seem to be good but one of the staff told me arrogantly and denied to replace my meal.

Bad food

Food was so bland and contaminated .

Worst taste ever, never been to such a negative environment place . Chicken quality is very low.. very rude staff. Vegetarian options: Not a real vegetarian things , mixed with same oil of nonveg

Food is great, but wait time is alot.

I was hungry and service was quick. Taste is as usual good and monas service was amazing

Mona is great made our food so good. Quick and fresh always recommend

Good customer service, nice workers!

Good customer service, nice worker!

Very courteous staff . Mona was very accommodating for the halal certification. Very satisfied with service.

Absolutely great service and food at this location!! Got the K-Crunch sandwich and it was amazing. The staff was so nice and we had a great conversation. Would go back to this location anytime!

Honestly i have read through most of these reviews and I know first hand all of the low star reviews are from one specific person and their relatives. I have been to this location many times and I know the quality of the food and the hospitality is top notch and nothing compares!! Food

Mona is awesome love her eyes she always treats us amazing

I am happy to get delicious food .., Thanks Salma for your great service..