Chopps Italian Steakhouse and Bar in Burlington

Came in tonight and was greeted by the most pleasant server Kayla, from the moment we got there until we left she was so attentive, our drinks were always filled and she checked to see if we needed anything multiple times. We had the buffalo chicken dip, wedge salad and hot chicken sandwich and they were all delicious.

The restaurant is located in the Marriott Burlington. Unfortunately there are bored staff here. If it happens once, you can turn a blind eye, but on three evenings in a row we were ignored and, without lying, we were served the wrong drinks every time. This would also be justifiable with a smile, but they barked at us that we had ordered this and that we should now take it. The food we ate immediately after arriving on the first evening was great. Selection of food and drinks is okay. Atmosphere neat, without a lot of frills, but also without a wow effect. If you dont feel like dining somewhere else, or the nightcap for hotel guests. Parking: Hotel parking lot Wheelchair accessibility: Everything is wheelchair accessible

Everything was horrible as far as food . The appetizers were terrible and tasted like they were microwaved, the chicken was inedible and the deserts were tasteless. Stay away

Made reservations, was seated and walked out after 15 minutes. No one came to our table. The restaurant did not look busy but there seemed to be some event going on in the hotel. Waste of my time and too late to make reservations at another place on a Saturday evening. We do not get a date night all that often so it was very disappointing.

The place is really nice and the ambiance is really relaxed, seems like a good spot to have a drink. I got the food to go, so I did not take pictures since that is not their best presentation. I got their fried squid and anion rings. I chose the squid because I saw a table with it and the portion was big (for an appetizers) and it looked good. The order took a very long time and the squid was a little warm when I got to my room, the onion rings were very disappointing, the to-go box portion was small and the onion rings were not fully cooked, doughy and a lot of batter. Would not recommend at all. If you have different options take them, if you are in the hotel like I was and cant go out. Avoid the onionrings and eat it there, maybe your food will come with the condiments that you are supposed to gey, and you dont have to make trips down to the restaurant. Over all, would not recommend.

Great time at Chopps for quick apps and wine. Live music was a treat too.

Food: sub par Waiting Stuff: Oblivious & Socially Meek/awkward, couldnt be heard at all. awful waiting times. Not going back

We had a party of 10 on New Year s Eve, it started off with a 16.00 dollar martini that was half filled. I complained to the waitress and she just shrugged it off. Our reservations were at 6:15 we didn t get our appetizers until 7:30 and two appetizers were not even there, so we waited longer. Our dinner order was finally taken and that came out at 8:45. I ordered pizza it came out burnt, to end my review I left Chopps hungry and disappointed. The manager never once came over to ask how we were.

Fixed menu for NYE was very good. It was not very busy and service was extremely slow. I had to speak to the manger twice. I will being going back to give it a second chance because the manger not only gave us a free round but also a free bottle of champagne! He was very understanding and we are looking forward to coming back!!

It was updated since the last time I was there and wasnt much different. No wow factor

Just meh. Desert was terrible, even had a very clear discussion on the desert not hard right. Totally didn t do want was asked and didn t care. Service maters.

The Chef is a great guy. All the staff was over the top GREAT! All the food was excellent!

Empty, dying, dismal. No patrons no atmosphere and no staff that cares about service.....absolutely the worst!!!!

I have spent almost a week in this hotel and spent quite a lot in the restaurant. I have been treated quite well all the week but this last treatment that I had was absolutely unacceptable. I am away from home and I come to places like Marriott to have safe and comfort in my stay. This wasnt the case as I felt that I could be harassed and mistreated at any moment. This is not the behaviour that I expect in a Marriott hotel. The manners and the forms were very unprofessional and rough. I felt bullied and harassed. I was having nutritional supplements (protein shake), as I have been doing all week and this person (Billy McGuire) in a very disrespectful, confrontational and violent way asked me to go to my room. I can understand that the restaurant doesnt allow people to have their nutritional supplements there (I have had not that problem elsewhere, neither in Michelin star restaurants or restaurants in a respectable hotel). The problem are not the policies but how they said things. You dont treat that badly someone spending hundreds or thousands of dollars in.

Very bare bones type of meal for the prices. No bread or any other type of complimentary fare.

Really thought was how expensive everything was on the menu that this would be a better restaurant. The $48 steak we ordered tasted unseasoned, took ages to get our order taken and our food to come out despite being almost empty at 7pm on a Thursday. Needs some upgrading and maybe some free bread.

I got to visit Chopps yesterday with some friends and I have to say I was so impressed! The food was great, and the service was outstanding!! Big shout out to our waitress Amanda who gave us some real recommendations and just an overall amazing service!! Will be revisiting again soon. Vegetarian options: A few good options Parking: Plenty of spaces

Great Food and atmosphere! Menu prices are very reasonable! Lots of room choices and event private dining rooms for small group meetings!

Thanks Gary & Dianne for a spectacular girls night out!

Great food. Great atmosphere. Conveniently located inside the Burlington Marriott but easily accessible by local transportation from other hotels. There is usually live music.

All around great no complaints.

sat at the bar , waited ten minutes before the bar tender took our drink order . then I ordered a side salad . Got a different salad then what I expected. the bartender was extremely rude and tried telling me they didn t have what i wanted even though that is what i got there last time . the manager came over and the bartender then tried saying he never told me that he never said that . the manger agreed the bartender was not acting properly .. the bartender then started to yell at me and tell me off I was astounded how they allow this man to be behind the bar without being able to control his anger and attitude!

Excellent food and service! Loved the Veal Saltimbocca The atmosphere is beautiful but it is open to the hotel lobby which was extremely busy the night we went. Busy is fine but the noise echoed loudly in the Chopps dining area.

Surprisingly good for a hotel bar! Grabbed dinner here during my stay as well as the enhanced continental breakfast. Dinner was really good (though pricey). Breakfast was good, but overpriced for what it was.

Very great place

Been coming here for years. That ended Christmas Eve 2020. 60$ Branzio came with a side of hair on the dish. For the sake of not ruining the dinner for those who were with me, I ate three bites. Couldn t continue. Ended up pushing it aside. Manager asked if I wanted another one. Offered me a dessert, refused both (appetite was long gone by then). Ultimate classless move of still putting it on the bill.

I attended a birthday dinner, Customer service was HORRIBLE!!!!!!! Overall restaurant has been OVER RATED

Being that it was closed I think it sucked.

Only open for cotiental breakfast till may 2022 but can order breakfast and dinner at at front desk chools kitchen makes the meals and you eat in the room or lobby for lunch only sandwiches at the store you pay at front desk

Good place and nice atmosphere. Nice alternative to a lot of the restaurants around here that are always way overbooked

Nice, quality and beautiful ladies lingerie. Keep it up.

Had our company luncheon at Chopps and very disappointed with portion sizes. Changed from luncheon menu to dinner at $49 pp and was amazed at the small size of entrees which were by far the smallest of any other venue previously used. I had specifically inquired about portion size as had read other review which remarked on smaller portions and told no one would be hungry. I would say the portions were half of normal. It was embarrassing as I felt it reflected badly on our Company. Staff and environment were great but unfortunately the smaller portion sizes took away from the event. Update on my review upon. After voicing my concern to the manger, Bruno Marini, I am happy to say that he was extremely understanding and offered me various options to compensate for our less than satisfactory experience. Of the various options offered, I chose to have lunch catered onsite for our employees on Friday. Everything was delicious and plentiful. Thank you

Dont order take out especially on the weekends. I requested the Ultimate Grilled Cheese and got a slice of cheese between two fat slices of sour dough bread - $14 for poor quality grilled cheese. Either the chefs/menus are different over the weekend or the person I talked to didnt understand the menu options and what I was asking for. Either way, from the experience, all I can say is overpriced and poor service.

Dry Aged Burger. Perfect lunch.

Retirement party

Food preparation, taste and presentation is par with many of the best. Elegant yet not rigidly formal. Very relaxed for a romantic dinner or office staff meeting.

Just ok, should be better for the price.

Made-for-you omelets included in a breakfast buffet. Watermelon chunks and genuinely ripe strawberries, blintzes, sausages, bacon, more. We had no idea it was going to be in a hotel and when we got there and saw that, we lowered our expectations but then it was really, really tasty!

The tree hugger pizza was tiny for the $15 price and lack of flavor. I gave two stars because it was hot!

I very much loved my dinner and breakfast here. The wait staff is very friendly and works well together... lots of fun and camaraderie. The filet was one of the best I have ever had.

Waitress was great

Chopps is ok, the quality of the food is not worth the price though. When you pay steakhouse prices for a filet, you expect the cooking, seasoning and sauces to be on par. (Mine was over-seasoned, over-salted, undercooked for a medium rare. Au poivre sauce was so off: if you pretend to serve French, at least get to know what it taste and look like...)

Handsome restaurant. Dark woods, beautiful lighting. Excellent menu with delicious food. Outstanding

Service was rude and ignoring. They werent even that busy.

horrible and rude service

Service at the bar is excellent

Atmosphere and. Food was fabulous

Good food and service. Stick with the meat. It is tops.

Great food with friendly staff but expensive. I know the location somewhat dictates price but that doesnt make it a good value.

Great menu at a bridal shower

Great place to sit at the bar & enjoy some yummy fish tacos! Super sweet bar tenders Billy & Drew will take care of you.

Very good and fun.

We had a lovely night at Chopps!! Yes, prices are quite high but the food quality and freshness justifies it! Our Waiter, Michael, sure made the experience more lovely, by it advices, his stories and his friendly welcoming. The meals were exquisite, we specially loved the clam showder and the mascarpone cheesecake!

Delmonico(medium rare of course), New Bedford Scallops, LolliChopps, Dry Aged Burger, Calamari, Chopps Tots, and more are all unbelievably delicious!!

We decided to check out the hotel restaurant because we were tired and it had great reviews. Atmosphere in the lounge is very cozy and the seating was comfortable. Im always disappointed by lots of TVs in bars but they put them back far enough where they werent too in your face. The food was ok but portions were a bit small for the prices. We left hungry even with dessert. Host was really great and the woman who ran our food was also very nice. Our server tried but she forgot several things - she also reeked of weed every time she walked by us. It was a mid-week night so they werent super busy but I do expect my server to not smell of weed or cigarettes while on the floor. We figured out pretty quickly where she kept disappearing to and why she would forget items that we ordered. Otherwise, its good in a pinch or if youre tired but Id find another place if I was in the area again.

Delicious breakfast Buffet & awesome service! We stayed at the hotel for the weekend & had the breakfast buffet both days. $21 adults, $11 kids 12 & Under. Delicious food & great quality. Klaudia was our waitress both days & she was amazing! So friendly, very attentive. She knew what we needed and was very quick to get it to us with little to no wait. Everyone was very friendly but she made our stay that much more enjoyable. Wish there were more waitresses out there like her!!

Small portions compared to other bar and grill places. Food was prepared well.

The bar has slower service than I like. Restaurant is nice! I enjoy the Lollychops and its salad. Cheesecake is lovely Mouse cake is lovely Very nice Very clean Good music

My friend and I went here for my birthday last night and we were highlyyy impressed. The steaks were amazing and so was our server Christine. She went above and beyond what was expected. The other staff members were very friendly too! Awesome birthday dinner and will absolutely be back.

Good food and atmosphere.

We went to the Burlington idol competition and had something to eat. The food was very good and the service was surprisingly good for there being the show and a full house too. Well worth a try.

Went for new years eve party at Marriott chops Burlington ma great food and party 4 yrs in a row

Nice quiet dinner with my wife. Nothing extraordinary. Our waiter Michael was very attentive but not intrusive

Overpriced and not very well prepared. Cranberry sauce tasted like it was made with vinegar

Typical hotel bar, trying to make it out like gourmet food with the prices to go along with it. Food wasn t bad, but for the price it was a rip-off. $60 for 1 person with a beer is rich. It s not a fine dining experience.

Clean and quiet. The place was pretty dead when we got there and the waitress told us to seat ourselves. Thought that was weird for a somewhat upscale place...but no biggie. Apps were decent. Carpaccio was really yummy but the meatballs were tiny and ordinary. The burger was really good and cooked perfectly. My wife got the Delmonico. It had a really good flavor and you could tell it was just a good cut... However, what is it with restaurants NOT salting a steak prior to cooking. Am I crazy?? Is this not wanted?? People should salt a steak before it hits the grill. It just highlights the flavor of the meat so much more than salting after. If someone wants a steak with no salt, they should say something. Get out of this funk... Salt. Your. Steaks. People!!! Still, the steak was great. My wife got the creme brulee for desert and said it was the best shes ever had. I tasted it. It was perfect. I might go back. Its far. Personally, it being seat yourself and inside a hotel... It didnt really feel like a nice place. It felt like a last minute place picked by travellers... Maybe Im just weird. Still, I recommend trying it if not just once.

Good drink menu, nice food and Burger

Great place for a r e reunion with friends

I had a great time here. Great atmosphere and the bison burger was terrific!

Pricey but somehow worth it

The servers us very well educated and polite

Very good steak and drinks

Fun time. Loud, but still able to talk. They ran out of a couple of drinks we wanted to try, but the staff was great.

Very good for a hotel steakhouse. Good value.

Good meal. Waiter was a bit of a wierdo, but Im sure he thought he was being personable. My steak was excellent, but a tiny bit over cooked. Scallops were also slightly over cooked. Crab cakes were very good, very little binder...Just on the outside, the rest was only crab and excellently cooked. Sides were OK...I guess...not bad anyway. My Calimari appetizer was also over cooked. Desert was great. Drinks were fair. Decent place, overall a good meal and night out but a bit over priced concerning the competition located close by.

Great food great drinks and a lot of fun.

Fantastic

Best grass feed burger ever. Thanks Eddie

Way too pricy for me

Great bar tenders

Great atmosphere with a pleasant vib. Ate in the bar area. Scallops were outstanding, although the service was a little slow.

We had breakfast here as a part of our stay. Made to order omelets and anything you could think of on the buffet. The food was great and the service even better. An excellent experience!

Yeah, its on the expensive side but I was staying at the hotel and I didnt have to drive after drinking a few beers. You pay for convenience! Speaking of beer-the selection was above standard for a hotel bar. The skirt steak was surprisingly delicious and the Brussels sprouts are top notch. The bartenders were great! Very accommodating and the know their sports. When you have a great experience you dont mind paying a bit extra for it.

Quick, responsive, courteous, and great food!

Top notch steakhouse in the middle of a hotel. Who would have thought?

Wide open seating. Nice fireplace. Had a DJ there playing top 40 on a Friday night that was too loud for the space/environment. American food. Sangria was bitter and taste like it came from a box.

I almost never complain about restaurants but this place is very poor. The atmosphere and drink selections are good enough, but the food is over priced and barely acceptable. The meatballs, for $14 are worth maybe $6 (and Im being generous) and the calamari was definitely the worst Ive ever had (half of the $11 serving was inedible breading). The pork tenderloin was good, but for $28 I expected more than the piece of meat and some sauce. In short, skip this place unless you want to be ripped off...

Great atmosphere. Sophisticated but unpretentious. Food was average as well as the service. Not inexpensive. That being said, we enjoyed our visit while staying at the hotel as we watched college football and played a board game with our two teenage children. I will say the breakfast Buffett was outstanding with a made to order omelette bar. Very good food and good atmosphere again.

Great food! Ive only eaten at the bar - the service there is great! The dry-aged burger is fantastic as are the homemade tots. The Montreal tots are also great. They have Sculpin IPA on draft!

Excellent cuisine... The Lolly chops were delicious! The Delmonico Steak was even more tasty! Our waiter Michael and one of the managers Kevin made us feel right at home! Look forward to our next visit!

Ok place

Hmmmm... Im not exactly sure what went wrong at this place, considering that the ambiance & menu look fantastic. Actually, I take that back... I know exactly what went wrong: mediocre food & horrific service. I had the By Land & Sea and my husband ordered a burger (which was to be cooked medium). My dish had a tangy overtone in the meat that just flat out didnt work. Felt like an attempt for a resteraunt to push itself toward being more upscale than it is... Fail. My husband said his burger was good, but it was cooked well done instead of medium. The best things on our table at this point were the chopp salad & the fries that came with the burger. Meh. Cherry on top? Rude service. It was SO obvious that our waiter didnt even want to serve us. It took 35 minutes to place an order in an EMPTY resteraunt. He didnt fill our drinks once, or bring us our food when it came up. From our seats we could see when the food was placed under the heat lamps... It stayed under there for so long, I was tempted to grab it myself! A waitress passed (not ours), and we asked if she could bring our food. She said, sure and took care of us after that. Her service was just as mediocre as the food. Overall... We wont be back, and certainly wouldnt recommend it. I think management at this place is counting on travelers business (as its located in a Marriott) instead of returning business. If youre at the hotel and absolutely starving... Order takeout.

Boyfriend and I stayed at the hotel and wanted some dinner. The restaurant was incredibly load for how many people were there. We ordered a salad and guacamame to go. We got a 1/4 cup guacamame and a salad. There was 2 wilted prices of lettuce and a half cup of tomatoes and that was it. It was a 13 dollar salad (no meat). It was ABSURD. cant believe we spent money here.

The bar staff are great! Really efficient waiting staff and friendly. Our waiter let us know the wait time on entrees which took all of 5 mins after table was cleared of appetizers. We had the caesar salad which had tasty dressing then tuna and chicken breast as the main both cooked to perfection. I wasnt going to eat here due to previous reviews but glad I took the chance to enjoy quality food at an affordable price especially for a business hotel.

Great people, great food....what more can one ask for!!!!

We ordered the Shu Mai pork & the vegetable tempura appetizers. The pork was grilled not steamed, my choice, and was excellent. The tempura batter was a little too heavy but the flavor was very good. We ordered the crab cakes and the chopped wagyu sirloin. The crab cakes were sweet and delicious and although the sirloin was overcooked the flavor was spectacular, perhaps the best tasting sirloin we had ever tasted. I would give it 4.5 stars but you cant so I chose the 5 as the service was excellent as well.