1435 Plains Rd E, Burlington, ON L7R 3P9, Canada
Casual counter-serve outfit offering large burritos & quesadillas with classic fillings.
Looked dirty in there and the burrito wasn't the same quality as before. This place has gone downhill. Too bad I used to enjoy going here.
One of the best staff and food in the area. The vibe is 100%! They want to “serve you” and serve you the best. Taste is at point. Portions are great. Staff is friendly and accommodating. Would definitely come back again and again.
The people working were nice, but slow when there was only one other person waiting for their order and 3 people working, but the food (burrito) wasn't worth it. It was dry even though I asked for multiple sauces, and besides the rice and lettuce there was barley ANY toppings in it. Will definitely NOT be going back.
Listen..you guys used to be great, I’ve been eating here for years..but why aren’t you seasoning your rice anymore? It’s plain white rice not “Mexican rice” that actually has flavour. 3rd time this has happened, so this is now apparently a thing it’s not a one off. Throws off the entire burrito that now tastes super bland
I was there for my pickup order. Store is clean and tidy with limited sitting space. Staff is quite nice and friendly.
Chicken was very cold. Make sure you check it's hot enough to eat. It also looks bland and grey
The quality of the food has definitely gone down since switching owners. I use to go here more often since I work across the street but lately the food has come out bland and the portions/filling have been abysmal for what you pay. I recently ordered a quesadilla with all the toppings except for beans and it was barely filled. Really disappointed for how much they charge.
Definitely not the best Burrito Boyz location I have been to. The food was bland and cold, and the chicken had a weird texture. Also, they don't even have proper napkins here, only the brown paper towels that you find in public school toilets which scrape your face like sandpaper.
Great value great burritos, My first visit to a Burrito Boys and its really good. Vegetarian options: Reasonable number of delicious vegetarian options
Absolute tire fire.
Thank you for an amazing burrito!! Loved it Dietary restrictions: List of allergens is right at the cash which is helpful. Food : 5/5 |
I tried to give this location another shot! But they disappointed me yet again. I won t be coming back. The white looks like whole wheat, that s fine. Asked for a line of hot sauce but it says no hot sauce? How do you get that even confused one line vs none? I also asked for extra hot sauce on the side and didn t get that either.
I would love if they change their loves after touching the money which means they do not Last time I walked in, I paid by cash after he took the cash for me. He touched the food with the same gloves, and then he reach his bucket and check in his phone. !!!!!!
The workers at this Burrito Boyz are passive aggressive and the guy that smirks doesn t put enough toppings, it feels like a rip off. I started going to Mainway instead and have been very impressed with the better staff, food, portions and atmosphere
What in the hell is this. I m supposed to feed this to my child? Disgusting cheese that doesn t even feel like normal cheese, wanted nacho cheese IN my burrito but they gave it on the side, and why does my ground soy taste like curry? I don t know what happened to this place
The best franchise burritos and nachos Parking: There is always parking available.
Fast, friendly service and made right every time.
Bought a chicken burrito and a bowl but the chicken isn t fresh, looked like it was from last night. Won t recommend it to anyone.
Amazing service, kind staff. Delicious burritos, 10/10 experience every time
Food was disgusting, the chicken was grey and chewy tastes like ground beef. It took so long for them to finish it just to be disappointed. Pls save ur time and don t com
Longer wait times than usual, saw them pour a kettle of water into the refried beans turning into refried soup, looked really gross - vegan burrito sauce option is cool
Slow service.
I was confused. Fine Mexican cuisine. No Mexican workers . Give it a few more months and everything will be butter chicken, shawarma burritos. Wont go back dont support false advertising
They served my wife gray chicken. She ended up getting sick later on in the evening. My pulled pork was dry. Not sure how you serve dry pulled pork. Spent half the day on the toilet. Stay away unless you want to get sick Food
Delicious, fresh food. Friendly staff. Its a take-out only place, so atmosphere is what it is...but this is one of my favourite take-out places! Pulled pork burritos are the beat...
Always great here, friendly and great job on the burrito, with portions and preparation.
I was very hungry and I wanted a nice huge burrito so I got a chicken one and it tasted average if not below. The chicken itself was bland, the toppings didn t have a lot of flavour. I couldn t finish the burrito despite being very hungry. Maybe I ordered the wrong meat, idk, I just wasn t a fan.
Chicken whole wheat burrito ordered with sour cream burrito sauce and salsa. Was super excited to eat but unfortunately the burrito has little to no sauce and basically flavorless
Perfect spot for Mexican restaurant. I tried veggie quesadilla it was INCREDIBLY DELICIOUS. Staff was very friendly and place looks very clean which makes this place all the way more desirable.
Disgusting! I was given salsa that was fermenting , and sizzling out of the container, it was sour and fizzing in my mouth as if it was a soda pop. You could hear the gasses being released in the salsa container and it was sizzling so loud. The quality of the food other than that was bland and flavourless and the service is terrible everytime. Do not go to this dirty location. Filth
Good
Painfully slow, I think if you re the only person in the line and it s going to be a 15 min wait for 2 burritos they should let you know ahead of time. However, the burritos were slop. I think the franchise needs to reeducate this location on properly draining eg. Salsa Wouldn t recommend this location.
Disappointing. Waited way too long for 2 burritos.
A disappointing experience. Burrito Boyz was once a leading Burrito place to go, unfortunately not today.
Update Jan2024: still 3 stars but barely. Quality has declined (burrito falling apart into an immense sloppy inedible mess) and they have started to either reduce or forget ingredients (sometimes missing salsa and sauces, always barely any guac)
The best of all time team and food
Me and my coworkers all ordered , the cashier didnt even speak english . They made all of our food with the wrong ingredients . Also the place was dirty and the cook top looks like it hasnt been cleaned all day . Horrible experience overall.
Solid burritos and always friendly staff. A frequent customer.
On recommendation from a couple of different friends I went into Burrito Boyz, Plains Rd, Burlington to order food. I was warmly welcomed, my options were explained, the food was promptly made and handed over with a friendly smile. The service was excellent. The food was fresh, delicious and the portion was more than I expected. Thanks guys, Ill be going back again for sure.
I tried Reg. veg burrito! It was a huge and great meal. Everything was so fresh and great customer service! They make fresh chips and nacho cheese. My personal favorite.
Excellent service and great quality of the foods, with very good services.
Why don t you guys put whole lettuce in burrito? Look this is what i got in mine. So sorry for this review but not acceptable.
The staff are amazing. They talk to the costumers and they make the food fresh right in front of you. 10/10 will recommend
Went to this store today, ordered a veggie bowl, i must say it was well prepared and happily serve by the staff. Highly recommended
They jacked up their prices huge. $18 for a large burrito? Really? I used to come here almost weekly but not any more.
Five Star service. Thank you
Very tasty food here, attentive staff.
Burritos are tasty but expensive!
Fresh and generous portion. Had Naked burritos bowl, always made to my perfection with plenty of sauce. Thank you and will be coming back every time I crave for a burrito bowl.
How can anywhere that serves food smell sooooo bad? It is disgusting
My chicken burrito was ice cold even though I ate it minutes after it came off the grill. I dont even know how they did that, but it was terrible. Got a bad stomach ache soon after. Worst Burrito Boyz location Ive ever been to. Wont be coming back.
Great burritos, however the halibut was a bit dry and over fried. The burrito could have been heat pressed longer to melt the cheese better.
I ordered 2 naked burrito both of them was not made as instructions and the rice was not cooked properly waste of money never order from here
This place has changed management serval times and they just cant get it right. The owners of this franchise are not fallowing the standers that the Port credit location has. I have ordered on three separate times and the order has always been WRONG!! The last time I went there in person and told them about it, they had an I dont care attitude. and sure enough I went to eat mt chicken burrito and they finely got it RIGHT!! WOW! But it was ice cold they didnt leave it on the grill long enough. Im done with this location. No more money for you!!!!
Today I ordered Naked burrito for the 50th time i think and had the worst experience. I used to love it always but from last few times they are not making it properly. I never complained but after today s terrible experience i had to write this. They always miss something in the order today they forgot to put burrito sauce in a burrito.Total waste of money
Best customer service and always fresh
Fabulous burrito, that saucey rice and chicken with spicy jalapenos and hot suace it best. Chipotle cnt match this taste. Place is nice and clean. Atmosphere is fine too Only gonna take that one star out for service, The guy took my order and i stood there for almost 15 to 17 min for simple small chicken burrito, not that big of deal but place wasnt busy barely 2 customers. Guess the guy was just taking his time and wasting mine. But whatever burrito was worth waiting... Could use hot chicken, or rice. But sauces made me let that go ... Must try, recommended Wheelchair accessibility: Available
Feels like home!
Tried their steak burrito bowl, good overall. Staff is friendly and order was ready on time as advised by the app.
I always go there to eat after get off work
Call ahead and they are consistent. Definitely a go to spot!
My favourite place in town for burritos. The staff is always friendly and they always get my order perfect. Vegetarian options: They are available Parking: Lots of parking, it shares a plaza with a dentist and a cell phone repair place so pretty much all the parking is for the burritos
Food was cold and tasteless.
This specific location is my go to for chicken quesadillas! Such great tasting food and staff is always friendly. Must try it if you havent!
Delicious!
First time I tried really good flavors
Ordered through Uber and asked for specifications on my burrito bowl. When it arrived it did was not made how I had asked for it. Having ordered the same basic bowl many times before I know what it looks like. This one was not it. Very dry, little sauce at all and didn t have most of Etsy I asked for as specifications. When I called BB they said sorry and tried to explain it away instead of compensating me for poor the quality item. I had been treated much better in the past by this store so am disappointed. All they said was call Uber eats to which I said Uber will do nothing. It didn t matter. Too bad, so sad for me. I recommend management take more care in handling complaints. I will not order here again.
Ordered a burrito and she barely put any chicken on it, never coming back again
Unprofessional staff. Talking to each other doesn t matter customers waiting, No spoon or fork in the take out order. Totally unprofessional.
Ive ordered from this specific location once before and I was missing order items. So I took a little break and then today I decide to give them another chance and sure enough, missing order items. Some places dont deserve second chances. Lesson learned. 1
Would have given -5 stars. Worst experience ever with burrito boyz. Never gonna visit this location again. Avoid it, If you don t want to waste money.
They provide really good Atmosphere and food as well as series so according to me this is the best location for eating.
Poorly managed, several employees just standing around, doing nothing. Chicken tasted like it was seasoned for a Christmas dinner not a Mexican meal. Burrito just thrown together. Franchise has gone very down hill , just sad to see a great name distroyed. This will be my last dollar spent in any of Burlingtons burrito boys locations
I ve been waiting for my food for over 15 minutes as all the employees just stand around and talk.
Have to give one star because does not allow me to leave it......took forever to get just one simple burrito...bad customer service faced ever
Really good food and the staff was very friendly. My only point is that it took a little bit to have my food ready, and the staff handing it out seemed a bit confused.
The food was absolutely horrible. Everything was so dry, especially the chicken. The sauces on the side tasted almost like it s gone bad. Got tacos and they were just soggy. Threw away most of the order.
So incredibly bad. I m currently at the hospital with my wife giving birth and the food was the grossest part during the delivery.
This burrito boyz was pretty good last year, and this year i have no odea what happened which made me post a review. I dont understand why its so difficult to read what the order is and then put in exactly what the order says. Pure negligence on the employees here. On top of that when you put in an allergy and ask for them to wash their hands they simply dont care which is unfortunate, whereas other burrito boyz go out of their way to make sure the food would be ok. Time for the owner to put that place back in order, but I doubt they will.
So amezing food and service.
Best burritos around! Fresh ingredients, generous sizes and friendly service. My husband and I have tried many other locations, but none even come close to the Plains Rd. E, Burlington one. Thank you and see you soon :) Vegetarian options: I love getting the large Bean Burrito. The refried beans are the best Ive ever tasted. I also appreciate the option of swapping cheese for guacamole. Dietary restrictions: Wonderful variety of gluten free and vegan options. Parking: Easy and accessible parking.
One of the best Burritos place in GTA. Will be my go to place whenever I am in Burlington.
Staff don t seem to listen as customer gives their topping order. Made my burrito with the wrong toppings then picked them off by hand throwing out other parts of the burrito that were stuck to the bits they were picking off, if you messed up that bad, start again pls. Chips are bland , wasted my $. Think they put sugar in the salsa?? Never had salsa that sweet before. It was a very disappointing experience. There are a lot of burrito options in Burlington. I d look elsewhere.
Food and service is amazing. Must visit again.
Amazing food and taste was very yummy and delicious.and staff behaviour was very polite
One of the best burritos we had in long time. Ordered two veggie burritos. Full of fresh toppings and extremely satisfying. You can taste all your toppings in every bite. Love it!! Thank you so much guys. Highly recommend. Will be back :)
Not as good or value as barburrito
Great service, Great food!
How can you even ask for a tip on your payment terminal BEFORE service is received? You are delusional!!!! Tips are for exceptional service AFTER service has been received. Whar are you thinking? The location at Walkers Line and Mainway does not even have a tip option! You should be shut down for inappropriate and unethical billing practices!!!!!
Quality and portion sizes have gone down .
When i have nothing to eat,this is a place that comes in mind first
Thus is the only burrito place in Burlington we use. They retain the information about our previous order so we can make a repeat order quickly. We have never been disappointed. Kid-friendliness: Our daughter gets chicken quesadilla with extra guacamole.
Bought our dinner from here. The place is neat and clean. I have ordered a bowl and it was delicious.
Place smells horrible. Walked in, smelt like a dirty gym locker, walked out.
Just had the Calamari Bites, awesome! Just watch out for the Ghost Pepper Sauce!
Food is fresh and made to order. Ive been here several times and its been relatively consistent. The last time the seasoned beef was a little bland but everything else in the burrito made up for it. Overall I recommend.
I order two chicken burritos through Uber eats was missing burrito sauce, sauce, sour cream, hot spice, and refi beans .. so obviously very dry with no sauces . Uber eats said they will give five dollars off next order(which was unacceptable) call directly, and spoke to the girl who made them... and she said she put the sauces on as per order and i would have to go thru urber eats ! Will not be ordering from this location ever again!
Decent food. Takes over an hour for your order. Not a pace to go for food. Order first, give a massive tip or you will get cold food.
I just got a base bowl and literally it was the quantity of a burrito filling. I usually love this location but I am so disappointed with the food today. I am sorry for giving this rating but it just sucks paying so much for barely any rice beans and veggies let alone sauce.
Great as usual.
Spectacular
not spicy but the burrito was abseloutely delicious. Props to the frontline workers out there!!!!
Good portions for the price. Quick to the point service.
The worst burrito boyz location. Our food was completely cold with small portions and we were also missing toppings. Will never order from this location again
excel burritos
Quick service and consistent quality
This burrito was inedible. Bland, mushy and somehow dry...even with 2 strips of their XXX hot sauce. I asked for no beans of any sort and there were beans...all crusty and stuck to the burrito tortilla wrap. Gross, gross, gross. I called to let them know and they said must have been a misunderstanding . Not even an apology for that disgusting food. Do not eat at this location. I have a feeling I am not the first person to feel this way about food ordered from here.
This is my absolute favourite restaurant. The food is always fantastic and no matter what I order I am always delighted with my meal. Staff is also great, efficient, happy and polite. They made us feel welcomed and gave us an amazing experience. Quesadillas are wow and burritos are too good! I m so fortunate to have this place just a few minutes drive away from home. Can t wait to return and wouldn t hesitate to recommend to anyone looking for somewhere to eat. I don t normally leave reviews but I feel compelled as the food was absolutely exquisite.
So good! Had a gf burrito, which if you try you should maybe order two fyi. But the flavours and the gf wrap were incredible! My whole family loved it and it was priced really well too!
Food is hit or miss.Not always consistent and not always good.Sometimes just slop and gross! Cashier is very rude and unprofessional.They really need to work on their customer service! I wouldnt go back to this location! Very unhappy workers by tge looks of it.. At least say thanks for your business and greet your customers!! We pay for the food youre not giving it out free
Puts all competing burritos to shame. So good theres no wonder this place is easily my favorite.
Very friendly staff, very clean kitchen, very good burrito! The usual for me Is a large steak burrito with all the toppings. This thing delivers like an NFL sized football that is totally delicious. Youll need to be hungry. Yummy.
Always good, always consistent however quantity seems to vary depending on who is working/ what day you go. Never a bad choice though
Great food and great service...
Fast, fresh, and tasty. My go-to for burritos. They make an excellent gluten-free burrito too!
Possibly the worst steak tacos I ve ever had. The steak was dry and granular and half of it was sprinkled outside of the tortillas. $17 is far too much for this.
Great lunch, love it for G/F
The pictures say enough. In my opinion, go to the other burrito boyz in Burlington or any other burrito spot. This one is terrible. 15$ per naked burrito for less than a scoop of chicken (this isn t the first time either, third or fourth time). Never coming back here again and Id recommend you to never come here, unless you wanna overpay for salad with a side of chicken. Disgusting. I want a refund. Edit: also gave them a $3 tip so this wouldn t happen what a waste of my hard earned money
Ate one if their Chicken Quesadilla, was the best Ive ever had.
Best burrito shop in Hamilton
Very tasty food and wonderful people serving . Thoroughly enjoyed it
Used to be my go to place. Staff has changed and some of them don t know how to talk to customer. Need training.
The burritos are pretty good here, but the quality is very inconsistent
I love it But no more seat inside
Food is good as always however quantity is not there at this location. Other locations are doing good. Not this location though. Dont go to this place if you want full standard size.
Delicious as always. Vegetarian options: Soy option. Dietary restrictions: Dairy free option.
Wonderful, clean, friendly staff, grandiose portions, what can we say? Every order we get from Burrito Boyz is always a helluva meal! But we aint using UberEats again, because driving over is cheaper for us AND the Restaurant! Loved the taste and the price cant be beat Yummy yum yum soooooo good
As always, good food and great service
Burrito Boyz quality has really gone downhill over the past few years. Used to be a go-to spot for a cheap and fresh meal, but not anymore. Inconsistent, low quality ingredients to save money and multiple times the rice has been cooked very badly to the point that it s crunchy.
You just cannot go wrong with this place.
Amazing Burritos. Every. Single. Time!
Steak burrito bowl
I am a HUGE FAN of BurritoBoyz, but this particular locarion was disappointing. Customer service was Ok, but these people are VERY STINGY with Toppings. Sorry, but it ruined my mood. If possible, will remember this place and avoid this location.
Normally I live Burrito Boyz and most often get it from the Port Credit location. Today I walked into the local me in Burlington and order a naked steak and shrimp burrito to go. When I got home I was disappointed to see 3 shrimp and perhaps 2 tablespoons of steak. It was loaded with lettuce and rice. The food tasted ok but it was disappointing to see the amount of protein when you re used to getting more than double that at other locations. Hope they were able to save a buck on my shrimp and steak and put it towards good use somewhere else. Buyer beware. Go to the Port Credit location. Well worth the drive!!!
Love the food here!
Excellent Service and Wonderful Food!! Definitely recommend eating here!!
The staff were so helpful and friendly. Resturant was clean. Food was filling and delicious! Vegetarian options: Plant based protein availible Dietary restrictions: Gluten Free options availible. Parking: Located in plaza. Lots of parking Wheelchair accessibility: Availible
The staff here is incredibly friendly. Can never go wrong with Burrito Boyz
Good portion size. Flavourful and consistent. Wish there was a grilled veggies option.
Cute Bandana Gang Had Best Chicken burrito of my life Very professional and quick service Food : 5/5
CALAMARI IS LOB
Quick and friendly service! Staff was patient and really helpful. Really recommend.
Disappointing, this place used to be good at one point but the consistency has gone down hill. My burrito had about 5 small pieces of chicken in it and it was greasier than normal. Last few times ordering from here the protein portions have been very skimp and cheap. They used to be packed and loaded with protein but now you can count the tiny skimp pieces.
all time favourite location for my chicken and haddock burrito.
Possibly the best burritos in Ontario. Undoubtedly the best taste/value for money burrito out there.
Nothing special
So fresh! Friendly service, quality ingredients.
Sweet potato. Nuff said
A go to staple! Careful in ordering any of all the large burritos with all the toppings you won t be able to move much after!
Always delicious!!!
Have been here several times. Well run establishment. Food is always fresh, hot and tasty. Usually go on the website to order take out and food is ready in 20 minutes or less. Lots of variety.
The burrito bowl was delicious and very good service
Good food
Best Burrito Boyz there is. Order is always on point