Pizza Nova in Burlington

593 Brant St, Burlington, ON L7R 2G6, Canada

★★★★☆
(335 reviews)
Categories: Pizza restaurant Italian restaurant Pizza delivery Pizza takeaway Restaurant

About

Relaxed chain restaurant for signature & build-your-own pizzas, plus sandwiches & salads.

Website
pizzanova.com
Address
593 Brant St, Burlington, ON L7R 2G6, Canada
Plus Code
85HW+WW Burlington, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
11 AM–12 AM
Tuesday
11 AM–10 PM
Wednesday
Closed
Thursday
11 AM–12 AM
Friday
11 AM–1 AM
Saturday
11 AM–1 AM
Sunday
11 AM–12 AM

Services

Service options
No-contact delivery Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating
Offerings
Late-night food Vegetarian options
Dining options
Lunch Dinner Counter service
Atmosphere
Casual
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.1
★★★★☆
335 reviews

Most Mentioned

price (8) crust (6) pepperoni (6) wings (5) order (4) panzerottis (3) cook (3) pickup (2) message (2) website (2)
5 stars
199
4 stars
58
3 stars
27
2 stars
9
1 stars
42
★★★★★
November 8, 2024

Great pizza! The crust is crispy, toppings are fresh, Would definitely order again!

★★★★
November 1, 2024

Everyday in grade 8 I would walk over here, and get a slice of pepperoni and a can of purple crush from the dollarama nearby. It was a wonderful experience that has stayed with me to this day. Just today I got a pizza half off from a canceled order and the hospitality shown at this establishment is unmatched. I highly recommend everyone check out this restaurant for the staff alone.

October 31, 2024

1.5 hours to get pizza from a place 3 min down my street. Called close to an hour in and was lied to, being told through store it was out for delivery and expected in a couple minutes. Be transparent with your customers through the website and when they call in. Taking a poor service and making it worse isn't the right approach.

★★★★★
October 25, 2024

I love pizza nova . Especially the crust on the pizza and also the service is awesome

★★★★★
September 24, 2024

So sigma

October 22, 2023

The pizza was burnt and tasted very bad. I ordered this pizza for healthy options but really shocked after seeing the burnt pizza

★★★★★
February 24, 2023

Always excellent pizza at this store. Try pizza infused with charcoal. Delicious. ❤️❤️❤️❤️❤️❤️

★★★★★
October 9, 2022

Order every Saturdays, it was a bit delayed today but the pizza came out perfectly. If you saw the way that dude was making the pizzas and running around, you wouldnt mind the wait, i tell you.

★★★★★
November 21, 2024

Best pizza ever I received it!!!

★★★★
November 21, 2024

Pretty good

★★★★★
November 21, 2024

I love this pizza nova, I go here all the time.

★★★★
November 21, 2024

I did this for a free pop

★★★★★
November 21, 2024

Great all staff awesome and so nice GO TO THIS PLACE Vegetarian options: Brokolie Parking: Car vroom Kid-friendliness: Pizza yummy Wheelchair accessibility: It s on the floor

★★★★★
November 21, 2024

Best pizza in Burlington

★★★★★
November 21, 2024

Great Pizza!

★★★★★
November 21, 2024

Always friendly! Always fresh!!

★★★★★
November 21, 2024

He giving us free pop if we review his restaurant

★★★★★
November 21, 2024

This is a very good pizza place

★★★★★
November 21, 2024

Great people

★★★★★
November 21, 2024

THE BEST only place I go for pizzzaaaa :)

★★★★★
November 21, 2024

great

★★★★★
November 21, 2024

Food is sooo yummy and big slices

★★★★★
November 21, 2024

Very nice employees good food

★★★★★
Local Guide
November 21, 2024

Everything was great staff were friendly

★★★★★
November 21, 2024

Nice place. Good service.

★★★★★
Local Guide
October 21, 2024

Always fresh Always fast Always friendly

★★★★★
October 21, 2024

Helpful & kind staff

September 21, 2024

Someone at this store used my credit card numbers to make a purchase in Arizona. It s the only place I used the card. I m having the card replaced.

★★★★
Local Guide
July 21, 2024

This location was exceptionally good. However, not sure if new management took over and it has somewhat changed. During school lunch times it can be busy.

★★★★★
Local Guide
July 21, 2024

Very friendly

May 21, 2024

Bad customer service and food quality

★★★★★
Local Guide
May 21, 2024

Love how they make there pizza here

April 21, 2024

Not good service, angry and not hospitable Vegetarian options: Half veggie half cheese Food : 1/5 |

★★★★★
Local Guide
March 21, 2024

Always cooked to perfection.

★★★★★
Local Guide
February 21, 2024

Always amazing and cooked to perfection

★★★★
Local Guide
January 21, 2024

Open late and great taste. Love the nuggets here

★★★★★
December 21, 2023

Food was very good, even for a late night visit. Staff is very friendly.

December 21, 2023

very bad customer service i did order pizza was over cooked i asked vegetable found piece pepperoni never goo back to that store

★★★★★
Local Guide
December 21, 2023

Good pizza with a nice crust.

★★★★★
December 21, 2023

We showed up just before they were closing and the man helping us was happy to help. The pizza was perfect

★★★★
Local Guide
December 21, 2023

Despite the oily residue of the panzerotti and its sauce being slightly overwhelming, the food was decent and the service was pleasant. Parking: Decent amounts of parking, indeed! Wheelchair accessibility: Easily accessible via concrete and sidewalk entrances.

★★★★★
December 21, 2023

I don t know if I was just really hungry or if the pizza truly is next level here, but what I do know is I will be back

December 21, 2023

Horrible service . Got under cooked chicken wings !!! And two burnt pizzas and customer service does not care and asked for pics that i sent and keep saying i did not send ... Do NOT EAT Here very bad pizza ! WINGS NOT COOKED WELL UNDER COOKED !!

★★★★★
Local Guide
December 21, 2023

Excellent pizza, very tasty.

★★★★★
Local Guide
December 21, 2023

I believe they have the best dough when it comes to pizzas

★★★★★
Local Guide
December 21, 2023

Pizza was very good and the gentleman serving was nice as well. Would go back no problem.

★★★★★
Local Guide
December 21, 2023

Ok. So I have been to this location at least half a dozen times in the last couple of years since my Familys Tattoo Shop Ace & Sword moved in behind them. Always great friendly service and always great food !!! Today was a perfect example of the quality of the neighborhood here. I walked in mid afternoon to grab a couple of slices. I was greeted with a supper friendly hello. As soon as I ordered I realized that I had forgotten my wallet at the shop as I had ridden my bike in this afternoon. I spoke up and said Id be back in two minutes as I had to run and grab my wallet. Before I had a chance to head out the door another Pizza Nova patron spoke up and offered to pay for my food. Joe, I want to thank you again for your Paying it forward !! Great people in a great neighborhood and of course great food !!!

December 21, 2023

Ordered on the phone for pick up but the order was not placed by rep. Store never received it. Customer service was rude and not helpful

December 21, 2023

This is the second time from this location I ordered extra cheese and I did not get extra cheese I can see the dough it hardly has any cheese not tonight especially when I pay for the extra cheese cuz its lacking so much cheese to begin with I would love to bring this pizza back

★★★★★
December 21, 2023

Awsome customer service Kid-friendliness: Very kind Food : 5/5 |

★★★★
Local Guide
December 21, 2023

My experience was great and so was the za.

★★
Local Guide
December 21, 2023

Rude staff overall also they use the take out slice container and tear it in half in order to save cost so you dont get a chance to use the closed container for pizza like the other locations do very bizarre and Penny Pinchers I wonder what else they Pinch at that location

★★★★★
December 21, 2023

Amazing Pizza and friendly staff!

Local Guide
December 21, 2023

Could do without the 17 flyers we got on delivery from your store. Nonsense waste, we got websites and apps now

★★★★★
Local Guide
December 21, 2023

I can always count on them for a great tasting pizza later at night or any time.

★★★★★
Local Guide
December 21, 2023

Garlic bread was delicious. My friends also thought their pizza slices were very tasty. All the food was super hot.

Local Guide
December 21, 2023

We always have the same order, plant based pizza and wings. We keep giving this branch a chance but this is the third time our order has been underwhelming. This time we got burnt pizza with almost no cheese whatsoever, they didnt follow directions in terms of toppings, and the wings are extremely dry even though we ordered them with medium sauce... Another time weve had burnt wings, so burnt they couldnt be eaten. Another time we got wrong toppings and burnt pizza. So disappointed once again. There has been times when the order has been perfect.. But 3 awful times within one year is absurd.

★★★
Local Guide
December 21, 2023

Good service pizza lacked flavour and the slice that I had tasted like it was sitting out for a long time

★★★★★
Local Guide
December 21, 2022

Delic!

★★★
December 21, 2022

I usually order every other Friday, I always get the same pizza and always ask for well done. I was told to come in 15 mins I said will it be done and well done yes, asked a couple times. Came home pizza not well done called and complained and asked to bring pizza back lol. Unfortunately Im going to think twice before I order again.

★★★★★
December 21, 2022

Great customer service, the worker was super friendly. Great pizza too, went in for a slice and it was delicious. Highly recommend

★★★
Local Guide
December 21, 2022

Not a bad location. Far from the best.

December 21, 2022

Rude

Local Guide
December 21, 2022

Their pizza is so tasteless and bland that you think you are eating a piece of cardboard. Do not give it a try.

December 21, 2022

On line ordering doesn t work. Keep getting messages that passwords don t match. OR passwords are not saved. The next time you go online to order you are asked for new password. Please make this work in the Apple world.

★★★★★
Local Guide
December 21, 2022

The owner is very personable.. Hes down-to-earth and a Halloween ice guy.. He makes the worlds best pizza.

★★★★★
Local Guide
December 21, 2022

Best bang for the buck ? Yes.

★★★★★
December 21, 2022

Great for after the bar munchies, these guys work hard and deliver consistent quality pizza. Definitely recommend after a night out .

Local Guide
December 21, 2022

Worst customer service by old guy work here he was keep touching the slice with his dirty hands without washing them won t recommend due to hygiene

December 21, 2022

I have been a customer of this location since I was a young kid, approximately 20 years. The delivery service has significantly declined in recent times and the lack of proper management is unbelievable. Between long wait times with no follow-up and having to relay communications through a head office, ordering a pizza from Pizza Nova Brant St is an ordeal. Here is the timeline of tonight s atrocious service: We ordered a pizza at 5:13pm, online, so no details could be misinterpreted. Our estimated order was 5:43pm. We gave the benefit of the doubt as it was a Friday night and contacted the head office (only option as you can t call the actual store) at 6:33pm. At this time a customer service rep. looked up our phone# and stated our order was on the way and would be arriving within 5-7 minutes. At 6:57pm we called customer service again. The same rep. we spoke with previously said she could not help us and transferred us to another party who then contacted the store. After several minutes of us waiting on hold and what I can only assume as a buffoonery on the store s side, the rep. stated our order was delivered to the wrong address. It was confirmed they would refund our order and it would be a priority for delivery. We waited almost another hour, and at 7:51pm we contacted the head office once again to inquire what was happening as we thought we would be a priority after such a mess of an experience. This rep. told us the manager was personally making and delivering our pizza to make up for all this. At 8:24pm we finally received a delivery from a driver and not the manager. The driver explained his co-worker delivered the order to the wrong address and he was sorry. I hold nothing against this employee, not his fault, and I asked if his manager could call us. He stated his manager had already left for the evening but would pass on the message. 3 hours and 11 minutes folks. This is after calling several times and being mislead. This will be the last time I ever order from this location and Pizza Nova in general due our experience this evening. I hope the corporate office reads this review so others who not aware of this horrible business won t go through the atrocity we went through to simply order a pizza on a Friday night.

★★★★★
Local Guide
December 21, 2022

The pizza is very tasty, its my wifes favorite pizza place

Local Guide
December 21, 2022

Ask for a slice of pepperoni that was sitting there and the guy told me it wasnt for sale .... I was confused but then some kids (guessing his) came in and he gave them the slice!!! Wth kind of service is that?! Im a paying customer, give your kid another slice or make them a pizza after geezzz

Local Guide
December 21, 2022

Terrible service, not recommended

★★★★★
Local Guide
December 21, 2022

Great tasting pizza. Located in a plaza with ample parking. Convenient for a downtown pickup.

December 21, 2022

Rude man at the counter, tipped himself 8$ on the machine without asking if we wanted to tip.

★★★★★
Local Guide
December 21, 2022

Great experience when placing a pickup order. Pizza cooked just right and topped generously. Friendly service as well.

★★★
Local Guide
December 21, 2022

Best pizza out of all the big chains.

★★★
December 21, 2022

Food was OK on taste and customer service too. Please cook pizza properly so those toppings can get cooked. Only cheese get melt is not a sign for pizza get cooked. We were there almost 3 hours before closing but by the behavior of the guy it looked like he didnt want to serve us. But as store was opened he took order and made pizza but the pizza was not as per the Pizza nova standards.

Local Guide
December 21, 2021

In one word, TERRIBLE!

★★★★
December 21, 2021

Love their pizza and wings

★★★★★
Local Guide
December 21, 2021

Pizza and staff are like no other!! My go-to spot.

★★★★★
Local Guide
December 21, 2021

My daughters favourite pizza joint.

★★★★
Local Guide
December 21, 2021

Good pizza.

★★★★★
Local Guide
December 21, 2021

Delicious with the BBQ sauce

Local Guide
December 21, 2021

Pizza is too dry needs a bit more sauce but really friendly service

Local Guide
December 21, 2021

No idea why they say open till 12 when they wont answer the phone for a walk in order at 11:30.

★★★★★
Local Guide
December 21, 2021

Very good and fresh pizza, I will be back!

★★★★★
Local Guide
December 21, 2021

We regularly order our Friday pizza from this location and are very happy with the order. After last night I have to say it was exceptional. Thanks for a wonderful pizza to go with our family Friday night movie night.

★★★★★
Local Guide
December 21, 2021

First time Clean store Good pizza Reasonable price Ill be back

★★★★★
Local Guide
December 21, 2021

Tried the charcoal dough - tastes nice and looks weird it feels like one is eating a burnt pizza but not the flavour - very nice idea and tastes good

★★★
Local Guide
December 21, 2021

Was ok.

★★★★★
Local Guide
December 21, 2021

Yummy pizza is here

★★★★★
Local Guide
December 21, 2021

Good pizza. They were pretty busy when I went but still only waiting about 15 minutes and the staff were very apologetic and friendly.

★★★
Local Guide
December 21, 2021

I did not go to that place but i here its good

★★
Local Guide
December 21, 2021

We just got slices to go and the quality is definitely not there. Seems they use a different cheese for slices then full orders. Gross. Totally processed.

★★★★★
December 21, 2021

Delicious pizza professional and kind staff .. thank you

Local Guide
December 21, 2021

They dont have public wash room. No paper plats No spoon. Too Bad customers service Too. We don t like to visit there.

Local Guide
December 21, 2021

Used to be a good pizza place but it seems like they stopped caring. I ve ordered from this place before and never had a issue until now, I ve was told that my pizza would arrive in 30-40, however the delivery person came almost an hour late and tells me this is their new policy.

★★
December 21, 2021

normally we get great pizza and great service here, 4 stars plus, tonight was late, which is understandable with the weather , but pizza was burnt and wrong crust and cold. Really disappointed, and no way to contact them directly

Local Guide
December 21, 2021

I would rate 1 stae. One of worst pizza in my life. Whole burnt. Bad customer service

December 21, 2021

The pizza is good but delivery service has become terrible. Our last 2 orders took an hour and arrived cold/not fresh. We placed an order tonight... And as I write this, were now waiting 1.5 hours. The call center told me it left the store late and should be here within 5 minutes. That was 15 minutes ago. Extremely disappointed that well have to look for another pizza place.

★★★★★
December 21, 2021

I have been buying my pizza from same location for the last thirteen years Great guys and great customer service Bravo

★★★★★
December 21, 2021

Great pizza in town, Good customer service, fast service even in the middle of dinner rush hour, thanks alot

★★★★★
Local Guide
December 21, 2021

Always great. And the vegan gluten free pizza is awesome

★★★★★
Local Guide
December 21, 2021

The pizza here is unreal. I love the whole wheat crust and the option in toppings. I wish there was a location closer to Niagara but when Im in the area, this is the place I go to.

★★★★
Local Guide
December 21, 2020

love it for the price

December 21, 2020

The pizza is not as good as before. Not enough cheese or toppings.Waited to long for my pizza.

★★★★★
Local Guide
December 21, 2020

Always The Best Pizza

★★★★★
Local Guide
December 21, 2020

Had an x large for dinner. The best one I have had here in a long time. Real slices of tomatoe, shrooms and good pepperoni. Keep up the good work I will be back.

December 21, 2020

I have eaten here twice, the first time I didn t feel so hot after and very nauseous. I didn t think it was the pizza and assumed it was me.The second time around was WORST. I know it was the pizza as it was the first thing I ate at lunch. Few hours later I was feeling sweaty and sick. Would not recommend eating here as their something they aren t keeping up to health codes. I don t have an allergies or intolerances.

★★★★★
December 21, 2020

They make great Pizza

★★★★★
Local Guide
December 21, 2020

Amazing service thanks

★★★★★
Local Guide
December 21, 2020

They make the best lasagna!

★★★★★
December 21, 2020

Very good pizza

★★★★★
December 21, 2020

The staff is always so nice and friendly, always a pleasure to get pizza there. We love the carbone crust! A must try!

★★★★★
Local Guide
December 21, 2020

Lovely owner!! Very accommodating and delicious pizza!!

★★★★★
Local Guide
December 21, 2020

Amazing pizza, super kind and friendly staff and really quick delivery. Super accommodating to folks with allergies!

★★★★★
Local Guide
December 21, 2020

Once in Pizza Nova, I and my wife tasted one of the most flavorous lasagna, with great relish! Wow! In each bite, a boost of favours dominated our mouths. The cook came from inside, with a glee in his eyes and in a passionate fashion, to serve us; the true meaning of passion for a job. And, as a result, new loyal and pleased customers left this tender message only to describe a little bit of this unforgettable moment. Therefore, we do recommend Pizza Nova, located in one of the most beautiful and elegant cities in the world: Burlington, ON. Because the Pizza Nova has the same elegance and dignity of a noteworthy restaurant awarded with a deserved Michelin Star. Yours faithfully, Jary de Xerez Neto and Simony Rezende da Silva de Xerez.

Local Guide
December 21, 2020

LOCATION: Brant . St ..BURLINGTON JUST happened tonight I m in front of the shop I try to make an order.. and the guy inside didn t even let me in to talk!!!! Pointing with his hand they are closed!! Was 12:31 and it said closes at 01:00 !!!! Of course these times a lot of employees they are just making hours...they are not actually working!! there is no control from the BOSS,, lol

★★★★★
Local Guide
December 21, 2020

Great food. Excellent service

December 21, 2020

ordered a well done medium pizza but pizza came undercooked with the pepperoni and other toppings undercooked as well... very sloppy overall and rushed as well as poor quality

December 21, 2019

Completely messed up our delivery order and didn t bring one of our pizzas and sauces after we confirmed it twice with the girl on the phone. Had to wait another 30 mins for the rest of the food and they still charged us. Very poor customer service.

★★★★★
Local Guide
December 21, 2019

I love the people that work at this location. Theyre always so friendly and helpful. Have ordered delivery as well and it was the same quality! Highly recommend Nova over any other pizza in Burlington.

Local Guide
December 21, 2019

rude staff

★★★★
Local Guide
December 21, 2019

Good pizza, price could be better

★★★★★
Local Guide
December 21, 2019

I have always been quite picky about pizza; everyone these days are incredibly consumed (pun intended) by pizza, however I personally only enjoy it here and there. This specific location is great and definitely one of the best pizzas I have ordered. The staff were very friendly, I wanted a wack load of toppings and the service was wonderful. Also great location, if you are looking to grocery shop but have had a long day and do not want to go home and cook all the food you just bought save the food for a different night- go order that pizza and pick it up after you put those groceries in your trunk. You can cook that stuff a different night, tonight, you wont cook, tonight you kick your feet up and enjoy.

Local Guide
December 21, 2019

Poor quality and pricy

★★★★★
December 21, 2019

This pizza and this store are best in Burlington. Made the traditional way, lots of toppings and perfect crust. Quality product and very friendly staff. No need to go anywhere else.

★★★★★
December 21, 2019

Great pizza

★★★★★
December 21, 2019

Friendly staff and quick service. Great for walk in, pick up and order in!

★★★★★
Local Guide
December 21, 2019

The best franchise pizza chain around.

★★★★★
Local Guide
December 21, 2019

Really good pizza! Very nice family run business, highly recommend.

★★★★★
Local Guide
December 21, 2019

This will be our new pizza place,highly recommend the carbon pizza

★★★★
Local Guide
December 21, 2019

Had the gluten free pizza. Not great. Amazing and thoughtful staff, great toppings on the pizza itself, correctly well made, but the gluten free crust isnt great.

★★★★★
Local Guide
December 21, 2019

Favorite so far. Very clean place and pizza is very good!

★★★★★
December 21, 2019

Steal

★★★★★
Local Guide
December 21, 2019

Great deal on medium pizza. Call ahead and pick up.

★★★★★
December 21, 2019

Great pizza excelent costumer service and friendly staff.

★★★★★
Local Guide
December 21, 2019

Best pizza place and nice costumer service

★★★★★
December 21, 2019

The best pizza ever by far

★★★★
Local Guide
December 21, 2019

Great service, friendly staff, fresh pizza!

★★★★★
Local Guide
December 21, 2019

Very good

★★★★★
Local Guide
December 21, 2019

This pizza nova in specific is a great one. Witch ever cook is currently in charge is terrific.

★★★★★
Local Guide
December 21, 2019

Had their wings for the first time. Good value for the price.

★★★★
Local Guide
December 21, 2019

High quality pizza. Very tasty and fresh

★★★★★
Local Guide
December 21, 2019

Always Fantastic and this is going years by

Local Guide
December 21, 2019

Bad service.

★★★★★
December 21, 2019

Always quality and fresh ingredients pizza. Friendly customer service.

★★
Local Guide
December 21, 2018

Dropped the ball big time on Panzerottis. Overcooked, major burnt crust, easy on tomato sauce = no sauce, cheese also non existent, no marinara sauce with delivery order. NEVER AGAIN. Much better bakery panzerottis at better the price. Primucci should be EMBARRASSED letting this garbage leaving his stores.